Patient access representative jobs in New Orleans, LA - 235 jobs

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties & Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-in for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Education: High School diploma, GED certification. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Clearance Requirement: US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $39,000 - $44,000 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer:Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Responsible for providing customer support, selling to and servicing existing CCD accounts via telephone by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer phone in a timely manner and enter information into database. Respond to customer requests and take appropriate action as needed. Responsible for calling on assigned accounts on scheduled call days and notifying supervisor of any off day deliveries. Notify supervisor of account changes as they pertain to call day, delivery day and hours of operation. Update supervisor on competitive information in designated territory. Responsible for executing priorities and objectives and other goals. Responsible for ensuring product freshness in assigned territory according to CCD quality standards. Responsible for maintaining a professional image at all times. Maintain knowledge of products, company policies, pricing structures and methods of delivery in order to provide technically accurate solutions to inquiries. Maintain a safe working environment in designated territory. Must have ability to show up on time and ready to work scheduled shifts. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Technical Skills - Pursues training and development opportunities. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments. Interpersonal - Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills; Participates in meetings. Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Organizational Support - Follows policies and procedures; Supports organization's goals and values. Adaptability - Adapts to changes in the work environment. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities. Innovation - Meets challenges with resourcefulness. Motivation - Measures self against standard of excellence. Planning/Organizing - Prioritizes and plans work activities; Develops realistic action plans. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness. Quantity - Strives to increase productivity. Safety and Security - Observes all safety and security procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software and Order processing systems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. At Crescent Crown, you are not an independent contractor, you are a W2 employee and receive all associated perks such as an Employee Referral Bonus Program, benefits, 401K, access to company events, advancement opportunities and more! Bi-weekly pay! The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for this position. An employment application will only be considered active for 30 days. Additional Notes: If applicable, candidates for this position may be subject to the successful completion of pre-employment criminal background and drug/alcohol history, employment/education verification, reference checks and post-offer physical examination and drug/alcohol screening in accordance with the Company's hiring process and substance abuse policies. Crescent Crown Distributing, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, veteran status or status as a qualified individual with disability.

The Accessibility Coordinator serves as academic support personnel in the Student Success Center. This position provides guidance and process to University partners for compliance with the ADA Amendment Act, Section 504, and other federal and state laws. In addition, this person may also assist with programs and events to support the goals of the Office for Accessible Education and the Student Success Center. This position is part of a dynamic, student-centric team that supports Loyola students. The Coordinator will interact with the SSC staff and reports to the Director of the Office for Accessible Education. Examples of Duties * Strong knowledge of ADA and Section 504 compliance laws with emphasis on students with disabilities in higher education including best and common practices for academic needs including eligibility processes; medical documentation; educational technology; effective communication; and student housing. * Determines reasonable accommodations and provides direct support services to students with disabilities. * Monitors progress of students in support of retention efforts; makes referrals as needed. * Works with SSC team members and other relevant individuals on campus to coordinate and implement accommodations/services. * Serves as a resource to the campus community regarding disability-related matters as directed. * Develops and implements disability related programming for faculty, staff, students. * Provides training and access to students regarding assistive technology. * Coordinates the acquisition of texts and course materials for students who need alternate format course materials. * Assists the office in proctoring exams for students with testing accommodations. * Maintains current knowledge of best practices and legal mandates and for all areas of disability * Prepares and delivers disability-related communications and updates to campus community * Works collaboratively with students and Faculty Liaison under direction of Director * Develops policies, procedures, and departmental objectives under direction of Director * In absence of Director, oversees departmental operations, makes eligibility decisions, and works towards resolution of problems and concerns * Purposefully shapes the dialogue for collaborative engagement to advance accessibility efforts with all stakeholders * Develops and coordinates trainings including online educational opportunities * Represents the Director and/or the office at meetings, as necessary * Represent the Office for Accessible Education on university-wide committees as appropriate * Other duties as assigned Additional Responsibilities: * Serve on the OAE / SSC planning committee to formulate the strategic plans and annual reports. * Assist the Director in activities to recruit students to the university. * Assist the Director with the professional writing demands of the office. * Assist the Office Manager in overseeing and recording the hours for work study and student assistants who tutor SSC students. Typical Qualifications * Bachelor's degree required. Master's degree in special education, disability services, psychology, vocational rehabilitation, or other related field preferred. * Ability to interpret disability-related documentation/psychoeducational assessment reports * Experience and sensitivity in working with people with disabilities; ability to tactfully handle sensitive situations with discretion * Possess excellent interpersonal, communication, time-management, problem solving, and multitasking skills * Ability to manage competing priorities and timelines while bringing initiatives to completion Additional Desirable Qualifications * Minimum 1 year of ADA and disability services experience in higher education preferred. * Spanish fluency (desired, not required) PHYSICAL REQUIREMENTS: * Ability to speak and listen effectively in individual or small group settings with or without accommodations. * Ability to perform job duties with or without reasonable accommodations.

Requirements Education: High School Diploma or G.E.D. MINIMUM QUALIFICATIONS Medical office experience and 2 years of customer service experience a plus Insurance knowledge & referral knowledge preferred.

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us! #LI-Onsite

The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes * Familiarity with Medicare, Medicaid, and commercial payers * Understands how the referral team integrates with others to accomplish team objectives * Acts as an informal resource for referral team members with less experience * Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency * General knowledge of office equipment: fax, copier, multi-line phone system, voicemail * Knowledge of Microsoft Word and Excel * Strong customer service/patient relation skills * Ability to establish priorities and interact professionally with individuals * In depth knowledge of good clinical practices as set forth by federal regulations. * Ability to work in a fast-paced environment and patient-centered atmosphere. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or equivalent * Two years of clerical/administrative medical office experience * Working knowledge of Microsoft Office * Familiarity with electronic medical records * Some knowledge of medical terminology * Prior experience in an Orthopaedic or Physical Therapy practice

Summary/Objective The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes/returns according to established department policies and procedures. Provides timely feedback to the company regarding service failures or customer concerns. Partners with the sales team to meet and exceed customer's service expectations. Competencies Customer/Client Focus. Problem Solving/Analysis. Time Management. Communication Proficiency. Teamwork Orientation. Technical Capacity. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Travel No travel is expected for this position. Required Education and Experience Customer service experience. Computer experience. Preferred Education and Experience Customer service experience with independent sales force. Additional Eligibility Qualifications None Work Authorization/Security Clearance Must pass a background check AAP/EEO Statement Watch Systems LLC provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Under the supervision of the Practice Manager, the Patient Access Representative is responsible for obtaining accurate patient demographics and insurance information during the patient interview process; the process includes in-person, and phone interviews, corrects information as needed. Processes the registration including obtaining the patients signature on the Authorization for Treatment, Advanced Beneficiary Notice (ABN) and completing the Medicare Secondary Payer (MSP) questionnaire. Scans all necessary documentation into SRS. Collects co-payments, estimated co-insurance and deductibles, which includes phone calls to patients to discuss financial responsibility prior to service as well as collecting at time of service. Answers incoming phone calls and assist caller as needed. And any other duties assigned by the Practice Manager. Essential Duties and Responsibilities Registration Front Desk Able to handle heavy phone volumes, ensures that callers are transferred to the appropriate department and/or person. Answers calls in a timely manner; identifies department and self when answering the telephone. Able to handle all codes and stat calls proficiently. Verifies that patient demographic information is accurate and ensures that insurance cards, consents and other admission documents are complete and in order. Ability to explain required forms to the patient in detail (i.e.: Authorization for Treatment, Advanced Beneficiary Notice (ABN), Medicare Secondary Payer (MSP) questionnaire). Obtains required signatures as needed. As part of the pre-registration process, contacts patient to verify demographic information, insurance information, and MSP questionnaire. Informs patients of estimated balance due and collects monies due at time of service. Demonstrates knowledge of all features and functions of the Patient Accounting areas. Notifies appropriate staff regarding any issues or concerns in a timely manner. Balances daily receipts list to cash, checks, and credit card payments received at the end of each day. Other Duties Functions as back up to concierge. Other duties as assigned. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements Meets dress code standards and adheres to policies. Completes annual education requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes in-services and returns in a timely fashion. Attends annual review and department in-services, as scheduled. Attends staff meetings annually, reads and returns all monthly staff meeting minutes. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment. Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements High school diploma. Two (2) or more years' experience. Skills Ability to communicate effectively in English, both verbally and in writing. Basic computer knowledge. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds. View all jobs at this company

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 40 Hours: Monday to Friday, 8:30 am - 5:00 pm Summary of the Job: The Patient Access Specialist is responsible for completing efficient and organized processes in the areas of registration, check-in/check-out, admission, insurance initiation and verification and benefit research for inpatients/outpatients and scheduling of appointments. Excellent customer service skills are crucial in these roles as well as flexibility in work shifts. The Patient Access Specialist must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy, and that they are a consistent proponent of patient throughput and volume growth. The Patient Access Specialist responsibilities include duties such as verifying insurance coverage, benefits, obtaining and initiating authorizations, completing registration pathways in the HIS systems, receiving, maintaining, clarifying, entering and/or validating physician orders, scheduling appointments, determining third party payer liability for organizational billing, checking medical necessity, handling daily batching and posting of point of service payments and having conversations with patients to resolve previous and current balances. Maintains a positive relationship with healthcare team and is a resource to physicians, staff and patients for information regarding orders, insurance and referrals, as well as any other issues that might impact the relationship/experience of these stakeholders .The Specialist is also responsible for training and mentoring other Patient Access Representatives and Specialists in the more technical aspects of job. Minimum Qualifications: High school diploma or equivalent. Some college preferred. At least 1 year of previous customer service experience in an office / medical office environment including scheduling, admitting, and/or financial counseling. Preferred Qualifications: Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with physician office staff, patients, and/or insurance carriers. Ability to work in a fast-paced professional environment. Demonstrated competency to successfully perform Patient Access Representative duties, which would typically be obtained through 12 months direct experience. Ability to understand and solve complex problems dealing with governmental entitlement programs, commercial insurance requirements, contractual obligations, and reporting requirements. Ability to apply the use and terminology associated with CPT and ICD-10 coding, as well as basic anatomy/physiology, and out-patient diagnostic testing medical terminology, Medicare guidelines, HMO and PPO contracts and other insurance billing processes. Excellent organizational skills and maintains a professional and neat work environment. Please note - some of these positions are essential personnel during disaster situations (like Hurricane evacuations/threats). These essential positions include ER Patient Access Specialists and some Lead level positions. Please inquire during the hiring process to ensure you are aware of the requirement for your position. Depending on location, process and system knowledge will differ. Examples include order entry at the outpatient locations and scheduling in some satellite locations. While not required, education or certifications in the following areas are helpful in acquiring a position in the area - as well as for advancement opportunities: Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) Completion of a medical terminology course. Bilingual - preferably Spanish. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required. Must be able to work with a moderate level of noise. Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeing Frequently (34%-66%) - reaching Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

Job DescriptionDescription: Patient Representative At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organizational skills, and the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility. - Responsibilities: Greet and assist patients in a friendly and professional manner Schedule appointments and manage patient registration processes Answer phone calls, respond to inquiries, and provide information to patients Maintain patient records accurately and ensure confidentiality Collaborate with medical staff to coordinate patient care services Assist with administrative tasks such as filing, data entry, and office organization Handle weekly reports Manage call log Handling the sales process to help patients get fully signed up for care Walking around the gym actively communicating with patients Ensuring all patients have a positive experience at every visit Getting consent and taking photos for social media platforms Candidates need to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard. Requirements: Skills: We are looking for candidates with the following skills: Proficiency in medical terminology preferred Experience in a medical or dental office setting Strong office administration skills Ability to provide excellent medical administrative support Excellent communication and interpersonal abilities Attention to detail and accuracy in work tasks Proficient in multitasking and prioritizing responsibilities

ESSENTIAL FUNCTIONS: Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes. Collaborate with appropriate staff to develop acceptable resolutions to potential complaints. Identify process deficiencies that result in possible threats to patient rights or patient safety. Maintain the complaint and grievance logs up to date. Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner. May participate in new hire orientation on educating staff on patient safety and advocacy Identify critical needs with regard to customer service and discuss with supervisor and medical staff. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred. Experience in customer service or risk management preferred. Experience with behavioral health patients preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility.

Job DescriptionSalary: $10-$15 DOE Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time

Front Desk Coordinator - Full-Time Company: Monarch Medical Management Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care. We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients. Schedule: This is a full-time position with the following hours: Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM Tuesday: 6:45 AM - 4:00 PM Friday: 8:45 AM - 4:00 PM Saturdays: As needed Key Responsibilities: Greet and assist patients and visitors in a courteous, professional manner Answer incoming calls promptly and direct appropriately Collect co-pays and balances; explain financial obligations to patients Register and update patient information; verify insurance eligibility Schedule appointments and manage provider calendars Ensure efficient patient flow and timely communication with clinical staff Maintain patient records and ensure availability of treatment information Uphold privacy and confidentiality protocols (HIPAA compliance) Provide translation for Spanish-speaking patients (preferred) Cross-train with medical assistant duties as needed Perform additional administrative duties as assigned Qualifications: High school diploma or equivalent; some college preferred Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting Bilingual (Spanish) is a plus Strong organizational, communication, and multitasking skills Positive, professional attitude with attention to detail Benefits: Health, Dental, and Vision Insurance (eligible after 60 days) Continued Education Programs Paid Time Off (PTO) and Paid Holidays Retirement Plans Monarch Medical Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

Benefits: Bonus based on performance Competitive salary Free food & snacks Free uniforms Opportunity for advancement Paid time off Entry-Level Position - No Insurance Experience Required (But a Plus!). Prior office experience is required. Important: Make sure you see a “Thank you” page after submitting your application-otherwise, we didn't get it! About the Position Our Front Office Coordinator is the heartbeat of All Saints Insurance, keeping everything running smoothly and ensuring our clients leave with a smile. You'll be the first impression for our clients, tackling their questions and solving problems with a positive vibe. We're swamped with work and need someone service-driven to jump in and help lighten the load. Love dogs? Even better-Jax and Dixie, our mini schnauzers, are office regulars! We're looking for a team player who's in it for the long haul and excited to grow with us. What You'll Do: Be the friendly voice on the phone and the welcoming face for walk-ins. Solve client problems like a pro-quick questions or tricky issues, you've got it. Handle quotes, emails, annual reviews, and admin tasks with ease. Keep our office humming-manage systems, sort mailings, and stay organized. Brighten someone's day, every day-you're why they'll love working with us. Hours: Monday to Friday, 8:30am-5pm (with 1 hour for lunch). No weekends or nights! Why You'll Love Working Here Growth from Day One: Get licensed within 30 days (we'll help!), with room to advance. Stable Pay + Bonuses: Steady paycheck with bonus potential as you grow. Team Vibes: We're a tight-knit crew that wins together-you're family here. No Commute Hassle: We hire local and keep it stress-free (Slidell folks, this is for you!). Work with Purpose: Help people protect what matters most (and hang out with dogs!). Who You Are (Or Want to Be) A people person-you've never met a stranger and love making someone's day. Quick on your feet-you adapt fast and thrive on solving problems. Reliable and ready-you're on time, on point, and up for a challenge. A multitasker who stays cool under pressure (and loves checklists). A team player with a “we've got this” attitude. Job Requirements Willing to get your insurance license within 30 days (we'll guide you-no experience needed) Able to type 35 words per minute. Available Monday-Friday, in-office during business hours. Positive attitude and a good sense of humor-you don't take yourself too seriously. Bonus: You love dogs (or at least don't mind them)-Jax and Dixie are part of the team! How to Apply Submit your application and resume via the career site. Check your email (and spam folder)-if we think you're a fit, we'll reach out fast. Pro Tip: Want more details? See the full job description and pay scale here: bit.ly/OfficeCoordinatorJobDescript Why All Saints?We're not your typical insurance agency. At All Saints, we're about teamwork, positivity, and making insurance feel human. We're tech-savvy, adaptable, and always improving. We communicate directly, hold each other accountable, and take pride in helping our clients and community. If you want a job where you can grow, make a difference, and join a team that feels like family, this is it. Hear from our team: bit.ly/ASIteamhiring

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

Summary/Objective The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes/returns according to established department policies and procedures. Provides timely feedback to the company regarding service failures or customer concerns. Partners with the sales team to meet and exceed customer's service expectations. Competencies Customer/Client Focus. Problem Solving/Analysis. Time Management. Communication Proficiency. Teamwork Orientation. Technical Capacity. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Travel No travel is expected for this position. Required Education and Experience Customer service experience. Computer experience. Preferred Education and Experience Customer service experience with independent sales force. Additional Eligibility Qualifications None Work Authorization/Security Clearance Must pass a background check AAP/EEO Statement Watch Systems LLC provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionDescription: Patient Care Coordinator Do you want a rewarding career where you will make a difference in the lives of hundreds of people getting better with physical therapy? As a Patient Care Coordinator at Comprehensive Physical Therapy, you play an essential role in streamlining the healthcare experience for both patients and medical professionals. Your managerial skills help maintain an efficient clinic, ensure timely care, and contribute to high patient satisfaction. - Job Responsibilities: Coordinating and scheduling appointments to optimize patient care and clinic workflow. Verifying insurance details and assisting in billing processes. Acting as a liaison between patients, healthcare providers, and insurance companies. Managing patient records, including the secure storage and retrieval of confidential information. Overseeing patient check-in and check-out while ensuring a smooth flow in the clinic. Your role as a Patient Care Coordinator not only helps in the functional aspects of our clinic but also greatly influences the patient's experience. Your ability to juggle various responsibilities while maintaining a friendly, welcoming demeanor is crucial. - If you are detail-oriented, have a knack for organization, and enjoy making a real difference in a healthcare setting, we would be delighted for you to join our team at Comprehensive Physical Therapy in Mandeville and Metairie, Louisiana. Requirements: Skills and Requirements: Excellent organizational and multitasking abilities. Strong communication skills, both written and verbal. Prior experience in healthcare administration or a similar role. Familiarity with electronic health records and medical office software. Problem-solving skills and the ability to work under pressure.

Summary Under the direct supervision of the Director of Outpatient Therapy, the Billing/Collections Specialist is responsible for a broad range of billing processes related to managing the unbilled revenue. Processes claims electronically in addition to hard copy as required by insurance carrier. Works to resolve all billing edits and communicates issues to appropriate department personnel in a timely manner. Reviews late charges and submits adjustments as required. Communicates and works closely with the Business Manager of APN for all patient accounting and financial concerns regarding therapy billing in all therapy offices. Essential Duties and Responsibilities Billing Verifies patient billing information is correct prior to every claim submission. Works to resolve all identified insurance requirement edits through the electronic billing system; ensures submitted claims meet payer's guidelines. Balances daily receipts list to cash, checks, and credit card payments received at the end of each day. Communicates issues to Director of Outpatient Therapy and Business Manager regarding problems with patient access and facility departments. Monitors daily transmissions of all electronic claims to the clearing house and submits claims monthly. Works on electronic insurance rejects in order to retransmit with correct insurance information. Works on rebill request from collection team. Verifies that all electronic acknowledgements were received by the insurance carriers. Submits required paper billing to insurance carriers with required documentation, including secondary claims. Attaches I-bills to paper billing when required. Reviews late charges based on specific insurance payer requirements. Submits adjustments as required. Enters notes in the patient accounting system on action taken. Adheres to state and federal billing guidelines and applies regulations in day-to-day billing practice. Adheres to HIPAA and PHI guidelines. Assists with all aspects of the Therapy Office including, registration, billing, collections, and cash posting. Assists with AR reviews on a weekly basis to identify problems/issues specific to payers and offer direction and resolution avenues to resolve reasons for non-payment or payment delays. Works with Patient Access Reps for all Therapy Offices ensuring that all patients with third party insurance coverage are verified, notified of any insurance limits, required deductibles, co-insurance amounts and their overall patient responsibility and monitors this is being done correctly. Interacts with HIM department as needed to ensure coding is completed timely. Notifies Director of Outpatient Therapy and/or Business Manager of any patient complaints in a timely manner. Assists with other duties as assigned by the Director of Outpatient Therapy or Business Manager. Insurance Denials Assist with working insurance denials and refiles denied claims as necessary. Answering phones Courteous to visitors, patients, and physicians' offices Responsible for discussing patient accounts/bills over the telephone if a patient calls regarding their statements. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements Meets dress code standards and adheres to policies. Completes annual education requirements. Maintains regulatory requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes in-services and returns in a timely fashion. Attends annual review and department in-services, as scheduled. Attends staff meetings or reads and returns all monthly staff meeting minutes. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements High school diploma. Medical Billing and Coding Degree Two (2) or more years' experience with Medical Coding and Billing required. Preferred Two (2) or more years' experience with Inpatient and Outpatient Therapy Billing Skills Ability to communicate effectively in English, both verbally and in writing. Basic computer knowledge. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds. View all jobs at this company

Job DescriptionSalary: $10-$15 DOE Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time