Patient access representative jobs in Normal, IL - 231 jobs
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Customer Service Representative
Swoon 4.3
Patient access representative job in Peoria, IL
A global industrial organization is seeking Customer Service Representative.
This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required - customer service or call center experience is all you need.
Schedule
Night Shift: 7:00 PM - 7:00 AM
Rotating schedule
Work 3-4 days per week
Enjoy 3-4 days off each week
Pay range and compensation package
$15.50 - $16.30/hr
Contractor
Medical, Dental, Vision
What You'll Do
Monitor safety-related video and system alerts
Identify potential risks
Accurately classify and document safety events
Contact industrial site personnel when safety intervention is required
Use internal systems and Microsoft tools to track and communicate information
What You Need
Customer service or call center experience
Comfort multitasking (speaking and typing simultaneously)
Strong attention to detail and communication skills
Basic computer proficiency (Microsoft Office / Teams)
Ability to work on-site and overnight
Reliability and professionalism in a secure environment
Company Description
• Come get Swoon'd!!
• Swoon handles the staffing needs of over 80 Fortune 500 clients.
• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 - 2020.
$15.5-16.3 hourly 2d ago
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Customer Service Representative
Chestnut Health Systems 4.2
Patient access representative job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
Greet customers, provide directions, answer phone calls, and route calls appropriately.
Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
Check patients in and out following department protocols.
Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
Receive and record payments according to prescribed procedures.
Scan and attach documents to the patient EMR and provide backup to medical records staff.
Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
Operate office equipment, including copiers, printers, scanners, and fax machines.
Maintain a clean, organized, and orderly work area.
Collaborate with team members, providing backup support as needed.
Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$16-17 hourly Auto-Apply 1d ago
Dental Billing and Collection Specialist
Dental Office
Patient access representative job in Bloomington, IL
Randolph & Associates Family Dentistry is looking for a Dental Billing and Collection Specialist to join our dedicated team of professionals! Our state-of-the-art office is dedicated to delivering exceptional dental care and exceptional customer service. The best candidate for this role is dependable, willing to learn, and thrives in a supportive team environment where everyone's contribution is valued. If this sounds like you, submit your application today!
Job Summary
The Dental Billing and Collection Specialist's responsibilities include reviewing and scheduling the issuance of invoices, as well as submitting insurance claims for dental procedures. The specialist should also be able to liaise with insurance providers and patients regarding coverage and to resolve disputes about rejected claims. The specialist will review treatment plans with patients, set up patient payment plans, and follow up on past due patient accounts, including coordinating with third-party collection agencies. To be successful as a dental biller, you should possess a thorough understanding of the dental billing process. The ideal candidate will have a calm, reassuring, and friendly demeanor, as well as the ability to multitask effectively in a fast-paced atmosphere.
Compensation: Starting at $23 per hour, based on experience
Schedule
Full-time
Monday through Thursday
Benefits & Perks
Medical, dental, vision, and life insurance
PTO and paid holidays
401(k) options
Occasional team lunches and office trips
Duties
Reviewing and scheduling the issue of invoices to patients
Creating payment plans in consultation with dental staff and patients
Processing patient payments
Thorough understanding of dental insurances and coverages, and liaising with dental insurance providers to ascertain patients' benefits
Preparing and submitting claims for payment by dental insurance, reviewing outstanding claims, making corrections, resubmitting claims, and sending appeals
Preparing and submitting preauthorizations and informing patients of any co-payments or shortfalls in coverage by their dental insurance
Reviewing accounts receivable aging, including contacting patients on past due accounts and coordinating with our third-party collections agency
Updating patients' personal and dental insurance details, as needed
Ensuring that patient information remains confidential
Working as the backup to the front desk, as needed
Qualifications
Prior experience in dental billing and claims is required (2+ years)
Familiarity with CDT dental codes, Microsoft Excel, and Word is required
Excellent organizational skills and attention to detail
Outstanding written and verbal communication skills
Top-notch interpersonal skills with a commitment to excellent customer service
Capacity to work with sensitive patient information while maintaining confidentiality
Basic understanding and knowledge of HIPAA privacy rules
INDHRFO01
$23 hourly Auto-Apply 60d+ ago
Patient Service Representative
Zoll Lifevest
Patient access representative job in Peoria, IL
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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AhSMNQALyT
$29k-35k yearly est. 8d ago
PATIENT REGISTRATION SPEC I
Taylorville Memorial Hospital
Patient access representative job in Decatur, IL
Min USD $16.50/Hr. Max USD $24.82/Hr. Our Patient Registration Specialist plays a vital role in ensuring a smooth experience for patients at Memorial Health. This position involves pre-registering and registering patients, scheduling procedures and tests, and collecting accurate demographic and billing information promptly.
The specialist interviews incoming patients or associates, entering essential details into all relevant software systems.
Additionally, they serve as a liaison between ancillary departments and other areas of PatientAccess Services, facilitating effective communication and coordination for optimal patient care.
Qualifications
Education:
* High School Graduate or equivalent required.
Experience:
* One year of customer service experience preferred.
* Previous experience in clerical work, medical terminology, medical office settings, registration, or billing is preferred.
* Familiarity with word processing and computer applications is desirable.
Other Knowledge/Skills/Abilities:
* Minimum typing speed of 40 WPM preferred.
* Excellent interpersonal and communication skills are essential.
* Ability to work independently and efficiently.
Responsibilities
* Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information.
* Effectively perform general clerical and administrative functions.
* Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature.
* Pre-register and register all types of patients across multiple software systems.
* Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues.
* Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance.
* Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patientaccess.
* Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department.
* Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients.
* Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines.
* Ensure accurate documentation of patient information.
* Check and restock supplies as needed.
* Participate in performance improvement activities for the department and organization.
* Adhere to all HIPAA guidelines and maintain patient confidentiality.
* Complete annual educational and training requirements.
* Promote the mission, vision, and goals of the organization and department.
* Perform other related duties as required or requested.
$16.5-24.8 hourly Auto-Apply 3d ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Patient access representative job in Peoria, IL
is located onsite in Peoria, IL***
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$29k-37k yearly est. Auto-Apply 42d ago
OT - In-Patient
Decatur Memorial Hospital 3.3
Patient access representative job in Decatur, IL
Meda Health is looking for a Occupational Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
$39k-47k yearly est. 2d ago
Patient Experience Coordinator (Bloomington)
TVG-Medulla
Patient access representative job in Bloomington, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 2d ago
Scheduler - Decatur, IL (Austin Industrial)
Austin Industries, Inc. 4.7
Patient access representative job in Decatur, IL
Functional Areas of Responsibility Develop, update, and maintain project schedules. On small projects, support project management staff with updating and maintaining project schedules Support weekly schedule update meetings with project team Support project team in issuing schedules, progress and commodity curves, basis of schedule, and histograms
Perform resource loading and levelling
Coordinate with the project team and/or subcontractors
Perform schedule and progress analysis and make recommendations to the project team
Assess the impact of changes and deviations to the project schedule
Assist in developing "what if" exercises and mitigation strategies
Review the workhour forecast developed by the project team
Specific Duties and Responsibilities
Scheduling - General
Prepare schedules in support of project pursuits
Support project teams in the following:
Develop the baseline construction schedule outlining the sequence of work to be performed
Ensure that the schedule is updated periodically, based on change orders, field performance, availability of construction materials, and similar factors that can impact the final completion date
Submit schedule updates to customer as required by the contract documents
Ensure Weekly Progress, Manpower, and Commodity Curves are developed, updated, and issued
Issue Weekly Schedule Analysis Report
Create detailed "Look Ahead" schedules and weekly updates as required
Relationships
Ability to interface with the Austin project team to gather information in the development and weekly updates of the project schedule
Effective working relationships with customer, subcontractors, and suppliers
Technical
Education
Bachelor's degree in a technical field preferred
Experience
Minimum of three years of field experience preferred
Read and interpret owner's drawings and specifications to ensure accurate project schedule development
Detailed working knowledge of Primavera Scheduling Software
$64k-85k yearly est. 1d ago
Patient Access Representative (CCR1) - UW Medicine Contact Center
University of Washington 4.4
Patient access representative job in Campus, IL
The UWMedicine Contact Center has an outstanding opportunity for a PatientAccessRepresentative (Contact Center Representative 1 (CCR1)) WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly.
DEPARTMENT DESCRIPTION
UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters.
POSITION HIGHLIGHTS
* High-Volume Call Handling: Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy.
* Detail-Oriented Scheduling & Support: Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards.
* Customer Service Excellence: Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality.
PRIMARY JOB RESPONSIBILITIES (duties not limited to)
* High-volume inbound call handling in a fast-paced contact center
* Appointment scheduling and registration using electronic systems
* Insurance eligibility verification and data accuracy
* Routing calls and taking complete, accurate messages
* Referral coordination and prior authorization entry in Epic
* Customer service and issue resolution with empathy and professionalism
* Collaboration with clinics, Financial Counselors, and Interpreter Services
* Patient portal support and inquiry resolution
* Documentation and data updates during scheduling
* Adherence to performance standards, compliance, and confidentiality
REQUIRED QUALIFICATIONS
High school diploma, or equivalent AND One (1) year of general office experience
OR
Experience in customer service, call center environment or problem resolution
OR
Equivalent education/experience
Compensation, Benefits and Position Details
Pay Range Minimum:
$22.94 hourly
Pay Range Maximum:
$32.81 hourly
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Contact Center
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$22.9-32.8 hourly 15d ago
Director, Equal Opportunity and Access and Title IX Coordinator
Illinois State 4.0
Patient access representative job in Normal, IL
Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus
Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access
Campus Location: Normal, IL
Job Summary
The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act.
Specific Duties and Responsibilities:
- Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office;
- Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act;
- Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination;
- Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes;
- Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files;
- Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations;
- Develops periodic updates to University ADA policies and procedures;
- Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment;
- Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access;
- Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations;
- Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan;
- Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements;
- Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities;
- Develops communication plan to disseminate information to University employees about the EEO/AA program;
- Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population;
- Proficient in integrating data and effectively communicate essential information;
- Performs other duties as assigned.
Salary Rate / Pay Rate
Pay is commensurate with qualifications and experience, combined with an excellent benefits package
Required Qualifications
1. Master's, Doctorate, or Juris Doctorate degree;
2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX;
3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination;
4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act;
5. Knowledge of the statistical analysis used in workforce analytics and reporting;
6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player;
7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment;
8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance.
Preferred Qualifications
1. Law Degree from an accredited law school or advanced degree in a relevant field;
2. Prior experience leading an AA/EEO office;
3. Prior experience working in higher education;
4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws;
5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design).
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work.
Proposed Starting Date
October 2024
Special Instructions for Applicants
Nomination and Application Process
The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact:
Porsha Williams, Vice President
Erin Raines, Senior Principal
Scott Gaffney, Executive Recruiting Coordinator
Parker Executive Search
Five Concourse Parkway, Suite 2875
Atlanta, GA 30328
************ ext.: 117
************************** || ************************ || *************************
Contact Information for Applicants
Meghan Lugo
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/18/2024 Central Daylight Time
Applications close:
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Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
TEST Current Opportunities
Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
$26k-31k yearly est. Easy Apply 60d+ ago
Receptionist / Front Office Support
Peoria Production Shop 4.0
Patient access representative job in Peoria, IL
Job Description
Company Mission: To be the premier employer for individuals with disabilities.
Title: Reception / Front Office Support
Essential Duties and Responsibilities:
Answer mainline phone and transfers calls.
Sort and distribute office mail.
Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records.
Page employees and relay messages as needed.
Greet and welcome guests upon entry of the building.
Handle customer inquiries as needed.
Order office and maintenance supplies.
Update maintenance tracker.
Amazon Gait Belt order fulfillment.
com order fulfillment.
Light bookkeeping required.
Provide as a backup to others within the office as needed.
Other duties as assigned.
Work Conditions:
Must be willing to work 40 hours per week.
Work done primarily in a manufacturing and office environment.
Knowledge, Skills, and Abilities:
Willingness to learn other tasks to provide back up and support.
Excellent verbal and written communication skills.
Strong organizational and multitasking skills.
Strong attention to details.
Ability to remain calm and professional under pressure.
Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision.
Positive attitude and a team player.
Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc.
Knowledge of Sage 100 Accounting preferred but not required.
Knowledge of ADP preferred but not required.
Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine.
Previous experience in customer service or front desk role preferred.
Must be accepting of interruptions made by employees.
Work is done primarily in an office environment.
Ability to work flexible hours, including evenings or weekends, if required. (not often).
High school diploma or equivalent; additional qualifications in business or hospitality are a plus.
Education/Experience:
High School diploma / equivalent or higher.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
PTO
403B - retirement plan
Long Term Disability
Hospital Indemnity
Legal
Accident Insurance
Critical Illness
Employer paid Life Insurance
Employer paid Short Term Disability
Bonus Opportunities
$29k-36k yearly est. 9d ago
Patient Care Coordinator
Smile Brands 4.6
Patient access representative job in Pekin, IL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Wed 8am - 5pm, Thurs 8am - 4pm & alternating Friday's 8am - 1pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17 - $21/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$17-21 hourly Auto-Apply 22d ago
Patient Svc Representative - KMG Monticello
Kirby Medical Center 4.3
Patient access representative job in Monticello, IL
Full-time Description
Shift: Day/Evening shift
Schedule: 40hrs wkly/ M-9a-6p, T-9a-6:30p W-9:30a-6p Th 9a-6:30p F- 8-4
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
• 40 hours PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program
Requirements
Regulatory Requirements:
· One year experience in office setting or hospital setting preferred.
· Experience with billing and insurance preferred.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
Salary Description $16.05-18.43 per hour DOE
$16.1-18.4 hourly 17d ago
Patient Service Representative
Vitalskin Physician Management LLC
Patient access representative job in Decatur, IL
Seeking Qualified and Experience Patient Service Representatives
Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join VitalSkin Dermatology, a modern and client focused practice in Decatur, Illinois.
Monday-Friday 7:15am - 5pm @ $19-$20 (Based on experience) Must be willing to travel to other Central Illinois locations
JOB SUMMARY
Manage and coordinate patient relationship by providing courteous, and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiries and problem resolution.
JOB RESPONSIBILITIES
Greet arriving patients, ensuring a welcoming and superior patient experience.
Assist patients with completing necessary forms and consents.
Adhere to patient confidentiality and records release policies.
Keep lobby and front reception area clean and organized.
Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines.
Maintain the daily appointment schedule and notify nursing staff and providers of any changes.
Manage the automated reminder system and complete required follow-up actions.
Register and create records for new patients in the practice management system.
Update patient demographic and contact information as needed.
Obtain and verify insurance and other financial information prior to visits.
Complete required payor authorizations and on-demand insurance eligibility checks, correcting errors prior to the appointment.
Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed.
Utilize office equipment such as copiers and fax machines to transmit or prepare documents
Utilize the triage system for patient-related calls in accordance with procedures.
Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability.
Utilize office equipment such as copiers and fax machines to transmit or prepare documents.
Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability.
POSITION QUALIFICATIONS
Minimum Qualifications
High school graduate
Well-developed written and oral communication skills.
Demonstrates understanding of customer service principles.
Working knowledge of computer applications: word processing, medical office management, and spread sheet.
Preferred Qualifications
2 years customer service experience
Familiarity of third-party payer systems: Medicare, Medicaid, commercial and Department of Health programs
VSD CORE VALUES
Having fun
. We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together.
Being a team
. We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another - forming a strong family bond.
Being resilient.
We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision.
Being accountable
. We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results.
Being courageous.
We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions.
Being entrepreneurial
. We have an owner's mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.
$29k-35k yearly est. Auto-Apply 24d ago
Coder I - PFS Billing Department - FT M-F
Gibson Area Hospital 4.5
Patient access representative job in Gibson City, IL
The PFS Medical Coder is responsible for the transformation of healthcare diagnosis, procedures, medical services, and equipment into universal medical alphanumeric codes. The coder is responsible for assigning and verifying the correct codes are used to describe the type of service(s) the patient received. The Coder will ensure the codes are applied correctly during the medical billing process, which includes removing the information from the documentation, assigning the appropriate codes, and creating a claim to be paid by the insurance carriers. Coders will work with the hospital, clinics, and physician offices as needed to provide personalized, professional healthcare services to the residents of the Communities we serve.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1. Assign codes to diagnosis and procedures, using ICD-10, CPT, and HCPS codes.
2. Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations.
3. Knowledge and understanding of how to properly code using medical coding books.
4. Follow up with the provider on any documentation that is insufficient or unclear.
5. Ensure that all codes are current and active.
6. Ensures appropriate, accurate/timely follow-up is action taken on all denials and rejections received.
7. Adequately responds to coding questions and provide clarification to colleagues.
8. Develops and maintains appropriate communication with clinics.
9. Appropriately refers all non-routine issues to management for clarification.
10. Re-code and reprocess all Denials and Rejections ensuring all avenues are explored to resolve and issues with Insurance Payers.
11. Ability to work with fellow staff in a professional, courteous and respectful manner at all times.
12. Monitor CPT's and Diagnoses to assure they are coded correctly prior to billing.
13. All other duties assigned by Director of PFS or Executive Director of Revenue Cycle.
Qualifications
PHYSICAL REQUIREMENTS
1. Must be competent in the usage of PC's keyboard, calculations, copy machine, printers and other office equipment.
2. Light level of physical effort required for a variety of physical activities to include lifting standing and sitting at a workstation for up to four hours at a time.
Physical strength to perform the following lifting tasks:
• Floor to waist - 10 pounds
• Waist to shoulder - 10 pounds
• Shoulder to overhead - 10 pounds
• Carry 10 pounds for 15 feet
3. Work requires visual acuity necessary to observe and obtain information and use documentation.
4. Auditory acuity to hear others for purposed of fluent communication.
REPORTING RELATIONSHIP
Reports to the Director(s) of Patient Financial Services.
EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED:
1. Work requires knowledge of CPT, ICD-10, and HCPC codes.
.
2. Must hold a current unexpired CPC or CCS certification from the AAPC, NHA, or AHIMA.
3. 2 years of previous experience with medical coding for a multi-specialty office or hospital system.
4. Knowledge of Medical Terminology.
5. Familiar with the Legal and Ethical Compliance with medical coding.
6. Previous experience in the policy and procedures of medical coding.
7. Requires analytical skills to evaluate medical charts and records.
8. Good communication skills to assist with coding questions and concerns from colleagues.
INFECTION EXPOSURE RISK LEVEL
Category 3 - No Risk - Your job does not involve exposure to blood, body fluids or tissue. You do not perform or help in emergency medical care or first aid as part of your job.
WORKING CONDITIONS
1. Works in an office where there are relatively few discomforts due to dust or dirt. There is some exposure to print noises.
2. Will work in an office with co-workers where traffic may be constant, subjecting your work to interruptions, which can produce stress and fatigue.
$36k-42k yearly est. 19d ago
Customer Service Representative
Chestnut Health Systems 4.2
Patient access representative job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
Greet customers, provide directions, answer phone calls, and route calls appropriately.
Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
Check patients in and out following department protocols.
Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
Receive and record payments according to prescribed procedures.
Scan and attach documents to the patient EMR and provide backup to medical records staff.
Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
Operate office equipment, including copiers, printers, scanners, and fax machines.
Maintain a clean, organized, and orderly work area.
Collaborate with team members, providing backup support as needed.
Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$16-17 hourly Auto-Apply 1d ago
Patient Experience Coordinator (Peoria)
TVG-Medulla
Patient access representative job in Peoria, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 2d ago
Patient Svc Representative - KMG Monticello
Kirby Medical Center 4.3
Patient access representative job in Monticello, IL
Job DescriptionDescription:
Shift: Day/Evening shift
Schedule: 40hrs wkly/ M-9a-6p, T-9a-6:30p W-9:30a-6p Th 9a-6:30p F- 8-4
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
• 40 hours PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program
Requirements:
Regulatory Requirements:
· One year experience in office setting or hospital setting preferred.
· Experience with billing and insurance preferred.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
UW Medicine Dermatology Clinic-Roosevelt location has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Days * Mondays- Fridays HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve
* Opportunity to provide career growth
PRIMARY JOB RESPONSIBILITIES
* Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
* Scheduling provider and ancillary service appointments
* Obtaining patient demographic, financial, and clinical information
* Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
* Other duties as requested
REQUIREMENTS
* High school graduation or equivalent AND
* One year of healthcare, administrative, or customer service experience
* OR
* An equivalent combination of education/experience
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.
Excellence. Exploration. Education.
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$21.39 hourly
Pay Range Maximum:
$28.83 hourly
Other Compensation:
* Benefits:
For information about benefits for this position, visit ****************************************************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a temporary position
FTE (Full-Time Equivalent):
0.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$21.4-28.8 hourly 3d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Normal, IL?
The average patient access representative in Normal, IL earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Normal, IL
$33,000
What are the biggest employers of Patient Access Representatives in Normal, IL?
The biggest employers of Patient Access Representatives in Normal, IL are: