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Patient access representative jobs in Round Rock, TX - 675 jobs

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Patient Access Representative
Patient Service Coordinator
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  • Medical Receptionist (FT) at Orthopaedic Specialists of Austin

    Physicians Rehab Solution

    Patient access representative job in Leander, TX

    Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX. Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients. Company Benefits and Perks Comprehensive Benefits Package with Day 1 Eligibility Excellent, Monthly PTO accrual Working with a strong, supportive, and collaborative team Responsibilities and Duties: Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges. Protects patients' rights by maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to a team effort by accomplishing related results as needed. Provides coverage and support at other clinic locations as needed based on operational needs. Other duties as assigned. Minimum Requirements: 1-2 years medical office experience preferred Experience with patient scheduling & EMR Systems preferred Proficient in Microsoft Office Excellent Customer Service and Telephone skills Other Skills Required: Ability to Multi-Task Organized Self-Motivated Attention to detail Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3476
    $27k-33k yearly est. 2d ago
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  • Risk & Insurance Coordinator

    Burnett Specialists Staffing | Recruiting 4.2company rating

    Patient access representative job in Austin, TX

    One of the top commercial construction firms is seeking a Risk & Insurance Coordinator to support its Contracts, Risk Management and Legal team. This position offers an opportunity to join a collaborative team environment with incredible benefits, profit sharing, very generous bonuses and a culture that prioritizes employees! Responsibilities: Work closely with Legal and Risk Management regarding insurance requirements. Claims entry and close out Assist in managing minor claims, OCIP manual review, certificates, and calculations. Manage third-party insurance verification accounts. Request for Owner Insurance certificates. Process and manage OCP applications, quotes and policies. Enforce and track all subcontractor insurance requirements and maintain current certificates of insurance, consultants and/or vendors in VISTA and ICA. Review weekly subcontractor non-compliance and clear discrepancies. Produce and publish reports as required. Comfortable operating in a team -oriented, collaborative work environment. Produce accurate and timely results while maintaining a customer service attitude. Various other assignments related to insurance. Preferred Qualifications: Associates degree or higher preferred (insurance related) 3 to 5 years of experience in an insurance related support role Claims administration experience Origami data entry familiarity Advanced MS Word and MS Excel Solid understanding of commercial insurance terminology and concepts Attention to detail and ability to identify errors and inconsistencies Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow Ability to communicate effectively both internally and externally Ability to prioritize multiple projects, strong multi-tasking and organizational skills Critical reasoning, good work ethics and flexibility Proactive and self-motivated with ability to take direction Qualified candidates please send resumes to angelam@burnettspecialists.com
    $25k-32k yearly est. 2d ago
  • Patient Reception Specialist - Round Rock

    Harbor Health

    Patient access representative job in Round Rock, TX

    Job Description Harbor Health looking for a skilled Patient Reception Specialist to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center. AMAs will perform work that is central to ensure the clinic operations run smoothly. Their essential duties will include informing patients of relevant and required information for their visit and providing clear communication around the services they are scheduled to receive while having an understanding of back office needs and jumping in when necessary. Our AMAs will be responsible for: Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR Perform demographic and insurance validation, and inform patients of privacy policies and procedures Keep the reception and patient waiting areas clean and organized Potentially collaborating with the clinical team to execute care tasks as ordered by our providers. Completing opening and closing tasks each day to prepare for daily operations. Successful PRS's will have: High School Degree or equivalent Minimum of 3 years of experience in primary care CPR Certification Computer skills with the ability to enter information in the E.H.R. system and compile reports or data as requested Ability to read, write, and speak English Skill in providing excellent customer service and support; organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds Ability to work effectively with managers, co-workers, members of the public and professional groups Ability to communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitude Consistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the public Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, and effectively assist providers If you are passionate about health care and you want to create something new together, please apply to be a part of our team! Physical Requirements of the role include: Working irregular hours Physically demanding, moderate-stress environment Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions Pushing and pulling heavy objects Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing Additional Skills & Experiences Preferred include: Bilingual English/Spanish Experience with Phlebotomy BLS Certification Powered by JazzHR ha0mZrLCjW
    $27k-35k yearly est. 12d ago
  • Certified Trauma Registrar

    Gtangible Corporation

    Patient access representative job in Fort Hood, TX

    gTANGIBLE Corporation (gTC), ****************** is a S corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position. Requisition Type: Contingent (upon contract award) Position Status: Full Time Position Title: Certified Trauma Registrar Location: Carl R. Darnall Army Medical Center (CRDAMC), Fort Hood, Texas Security Clearance Level: Tier 1 (T1) formerly known as National Agency Check with written Inquires (NACI) Duties and Responsibilities The purpose of this position is to support the CRDAMC Trauma Program in the maintenance of the trauma registry. The Certified Trauma Registrar is a Certified Specialist in Trauma Registries (CSTR) and is a data information specialist that captures a complete history, diagnosis, treatment, and health status for every eligible trauma patient according to program and regulatory requirements and guidelines. The CSTR ensures appropriate trauma patients are captured, assures accurate documentation of procedures and diagnosis, and other pertinent data. All verified trauma facilities are required to provide trauma data to State, regional and national registries. The CSTR facilitates the transfer of trauma data. Duties include the following: Work with physicians, administrators, researchers and health care planners to provide support for trauma program development, ensure compliance of reporting standards, and serve as a valuable resource for trauma information with the ultimate goal of preventing and controlling traumatic injuries. Abstract a wide range of medical data from the EMR and code it in compliance with data standards. Correlate coding from supporting clinical documentation in the medical records. Independently research and solve complex coding problems and assist with special projects as required Ensure adherence to data management protocols as set forth in state and national requirements, departmental standards, perform other related duties incidental to the work Ensure the proper sequencing of injuries, assures accurate documentation of procedures, and provides sufficient text documentation to support the National Trauma Data Standards (NTDS), Trauma Quality Improvement Program (TQIP), State and Regional registries and any local requirements. Perform and ensure uniform and consistent coding and reporting of all required registry data to the NTDS, TQIP, State and Regional registries and any local requirements within the timeframe as required by the respective entity and industry standards. Overtime is possible Knowledge and Qualifications S. Citizen The CTR must have obtained certification through the American Trauma Society and have been at least one year of working as a Certified Specialist in Trauma Registries (CSTR) performing the following duties: Abstraction, Coding, Data Entry, and Quality Improvement Audits. Knowledge of medical terminology and a thorough understanding of anatomy and physiology, medical terminology, surgical procedures, as well as ICD-10 coding guidelines to inpatient diagnoses and procedures. Certificate for completion of a trauma-specific ICD-10 course every 5 years Proof of completion of the Abbreviated Injury Scale (AIS) course Certificate from a trauma registry course offered through the American Trauma Society (ATS) Certification as a Certified Specialist in Trauma Registries (CSTR) Certification as a Certified Abbreviated Injury Scale Specialist (CAISS) Maintains a minimum of 24 hours of trauma-related continuing education (CE) per survey cycle High School Diploma or General Education Development (GED). Knowledge and experience providing quality customer service to Government employees, military personnel, and/or contractors. United States Veteran is a plus. Must be familiar with military customs and courtesies Able to read, write, and speak English well enough to effectively communicate with all parties and other health care providers Computer literate Possess sufficient initiative, interpersonal relationship skills and social sensitivity such that he/she can relate constructively to a variety of patients from diverse backgrounds. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $29k-41k yearly est. 10d ago
  • Patient Access Coordinator

    CCRM Fertility

    Patient access representative job in Austin, TX

    Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: 5301 Southwest Parkway, Building II suite 350, Austin, TX 78735 Department: Front Desk Work Schedule: Monday - Friday (7:30am - 4:00pm) What We Offer Our Team Members: Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Generous Paid time-off (PTO) and paid holidays Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, manage our waitlist appointments and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two-five days prior to their appointment. Assign patient information and education materials electronically. Monitor faxes electronically and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $27k-35k yearly est. 18d ago
  • Patient Services Specialist Float

    American Oncology Network

    Patient access representative job in Georgetown, TX

    Pay Range: $15.83 - $26.38Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $15.8-26.4 hourly Auto-Apply 47d ago
  • Patient Services Specialist Float

    Waycrosshealth

    Patient access representative job in Georgetown, TX

    Pay Range: $15.83 - $26.38Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $15.8-26.4 hourly Auto-Apply 47d ago
  • Registration Clerk I

    Gateway Community Health Center 4.2company rating

    Patient access representative job in Leander, TX

    JOB DESCRIPTION: Greets, screens, and directs clients to appropriate service. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients' protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times. SUPERVISION: Supervised by Registration & Eligibility Managers. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting. May require moving up to 25 pounds. Requires the use of office equipment, such as computer terminals, telephone, copiers, and scanners. FUNCTIONS AND RESPONSIBILITIES: Greets clients at the window and directs them accordingly. Answers the telephone according to policy and transfers calls appropriately. Utilize department software as needed (i.e. PMS, EHR, Dentrix, Phreesia, Liberty, etc.). Utilize fast-track registration option for new clients. Schedules appointments for Registration and/or with PCP when necessary for new and established clients. Identify client using three identifiers (i.e. name, DOB and address). Check-in client using practice management system after correctly identified and include in Patient Sign-in sheet. Verify/update client demographic information before each visit and scan proper documentation (i.e. New Address Verification Form). Verify registration period (i.e. sliding fee) is current and request 30-day extension if needed. Verify client has current Consent to Treatment, Patient Centered Rights and Responsibilities and Privacy forms. If not, update and scan into the practice management system. Ask client for insurance information and ensure information is correct in the practice management system. If information is incorrect and/or missing, properly enter and scan information into practice management system. Verify insurance eligibility one day prior to appointment and/or on date of service. Request and track prior authorizations, if necessary. Inform client of any outstanding balance and collect. Provide Payment Plan and explanation, if necessary. Scans clients' documents into Practice Management System and/or Electronic Health Record (EHR) accordingly. Responsible for client fee collection. Provide receipt for client when payment is received. Check-out client in the practice management system. Posts charges in the Center's practice management system after services have been rendered. Responsible for the accurate completion of all encounters, including reconciliation of all daily open encounters. View clinical information to perform certain responsibilities. Reconciles daily financial transaction reports and submits deposit with Journal Cash Analysis report to the fiscal office. Responsible for the security of all money within the work area. Follow-up on Payment Plans. Follow-up on returned mail. Keeps working area clean and organized. Attends and participates in staff development trainings. Assist in the training of other employees as needed. Keeps supervisor informed of departmental issues. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Graduate from an accredited high school or GED graduate. Front office/healthcare experience is preferred. Bilingual in English and Spanish is preferred. SKILLS AND ABILITITES: Ability to effectively communicate verbally and in writing. Ability to work effectively with others and to deal tactfully with professional personnel and Knowledge of customer service concepts and Ability to handle the public sector under stressful and difficult Ability to maintain confidentiality of Ability to operate computer terminal, 12-key calculator and other office machinery (i.e. printer, fax, scanner, etc.). Ability to perform clerical duties (i . filing, data entry, filing out applications). Ability to manage time effectively and efficiently Ability to work flexible hours and ability to travel between locations
    $26k-31k yearly est. 22d ago
  • Patient Service Coordinator

    United Surgical Partners International

    Patient access representative job in Austin, TX

    USPI Hyde Park Surgery Center, is seeking a motivated Patient Service Coordinator to join our team. We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. Job Description: The Patient Service Coordinator will interact with patients and their families, doctors, fellow employees and vendors. This is a fast-paced environment that is driven to reach the highest quality, performance and patient satisfaction outcomes. This is a full-time position but requires flexibility in the day-to-day schedule. The Patient Services Coordinator opens the facility on surgery days, so the majority of the shifts will start early morning. With the fluid and seasonal surgical schedule, shift hours and requirements will vary. We are a small facility, where everyone works together to achieve the common goal. Duties outside of reception and patient services include, but are not limited to: medical records, procedure estimates, chart development and preparation, working with physician's offices to obtain required documentation for procedures, and records database management. Please note the schedule for this position has fluctuating hours depending on surgery schedule, with an arrival time as early as 4:15am 1-2 days a week potentially. #LI-CM1 Required Skills: Qualifications: High school diploma or GED Minimum 2-3 years of hospital or medical office experience. Must be detail oriented and able to communicate verbally and non-verbally in a professional manner. Must have the ability to promote positive relationships with patients and staff and maintain respectful and professional interactions. Must have problem-solving and decision-making skills, and genuine desire to work as a team. Must maintain professional appearance and adhere to dress code. Must demonstrate excellent phone etiquette and exceptional customer service skills. Must be willing to cross-train to all front office duties, including scheduling. Must be willing to assist in facility culture and patient experience through the participation on committees and panels, as needed.
    $31k-42k yearly est. 21d ago
  • Senior Patient Services Coordinator - Authorizations

    External Brand

    Patient access representative job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Performs advanced Patient Service Coordinator functions and serves as a resource for other business office staff. May train entry level business office staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Performs all of the tasks of the Patient Service Coordinator as needed or assigned. Assists other Business Office staff with front desk duties, which include but are not limited to answering phones, booking appointments, greeting patients, check-in/check-out, end of day processing & documentation, including deposit, etc. Performs full patient registration functions which include collecting and entering all patient insurance and demographic information necessary to set up insurance coverage and patient accounts. Generates and processes referrals and authorizations. Responsible for opening front office and all duties associated with this function. Responsible for end of day processing and documentation, including deposit. Assists with the initiation of prior authorizations for medications. Verifies scheduling accuracy of MyChart appointments. Researches and resolves problems with patient accounts in work queues. Processes claim denial adjustments to patient accounts. Using reports, audits tickets in work queue for missed charges, completeness, accurate coding, etc. Performs charge entry functions. Communicates with providers regarding coding issues. Serves as a resource for other Business Office staff. Assists with training of entry level Business Office staff. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy Must be trained and provide backup coverage in one or more of the following duties: CBO Site Requests: Researches and resolves problems with patient accounts from site requests. Works with the providers to communicate coding issues and submit adjustment journals as needed. CRWQ: When working in the charge review work queue, responsible for following workflows consistent with the policies of the Compliance Plan. Surgery Scheduling: Schedules surgeries for physicians at local surgery centers and hospitals. Creates and maintains surgery schedules for physicians and notifies them of their schedules. Updates EPIC with physician schedules and opens up office time slots when applicable. Confirms all surgeries with patients and facilities. Works closely with physicians to help keep schedule flowing smoothly throughout the day. Obtains authorization with the insurance companies and verifies benefits for in office procedures. Performs patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Referrals and/or Prior Authorizations: Maintains current knowledge of insurance authorization and/or referral requirements Obtains authorizations from insurance carriers in a timely manner. Acts as a resource for patients and staff with authorization and/or referral related questions/problems requiring resolution. Communicates authorization and/or referral information to patients and specialist offices in a timely manner. Serves as a liaison between Primary Care and Specialty offices. Responsible for coordinating medical record information for transmission to specialist's office. Responsible for maintaining access to online resources. Ensures authorization and/or referral information is properly documented in Epic. If aware, informs physician of patient compliance with referral plan. Maintains authorizations and/or referrals to ensure that specialty visits are covered (Specialty Offices). Coordinates with Primary Care Offices as needed (Specialty Offices). Informs physicians and management of any issues causing a delay in authorization process. OTHER DUTIES AND RESPONSIBILITIES Responsible for coordinating surgery details and appointments if applicable. Obtains insurance eligibility and benefit details. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Six or more months of experience working in the office of a healthcare related facility. Experience using a PC in a Windows environment. Proficient in at least one of the following areas: CBO Site Requests, CRWQ, Surgery Scheduling, Hospital Tickets or Referrals. Preferred: Experience working with ICD-10 and CPT coding. Certificate/License If work in the charge review work queue, then must attend and complete all work queue training and successfully pass all tests based on the guidelines listed in the Compliance Plan. Knowledge, Skills and Abilities Excellent verbal and written documentation and communication skills. Knowledge of medical terminology, Familiarity with procedural and diagnostic coding. Familiarity with ICD and CPT coding methodology. Knowledge of medical insurance, collections, and appointments. Keyboarding ability. Excellent customer service skills. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent interpersonal and problem solve skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to perform job duties in a professional manner at all times. Ability to align own actions with those of other team members committed to common goals. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday 8AM - 5PM
    $31k-42k yearly est. 60d+ ago
  • Patient Service Coordinator - Part Time

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Austin, TX

    NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. * Bilingual (English/Spanish) Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $31k-42k yearly est. 4d ago
  • Patient Registration Specialist - Texas Orthopedics

    Ortholonestar

    Patient access representative job in Austin, TX

    Reports to: Service Center Manager Department: Service Center Status: Full-Time / Non-Exempt GENERAL JOB DESCRIPTION: Perform all responsibilities surrounding insurance verification and eligibility confirmation, insurance requirements such as referrals or authorizations, capturing and entering all necessary information for a smooth check-in process and claims to successfully be submitted. ESSENTIAL FUNCTIONS: Prepare schedules for clinic and identify any issues prior to visit. Confirm, capture, and correct any changes in patient demographics and insurance. Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect. Obtain insurance referrals and/or authorizations for upcoming visits. Provide EOB to patients and thoroughly explain balance as needed. Answer telephones, schedule appointments and redirect to appropriate departments as needed. Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments. Serve as Subject Matter Experts on first level insurance related matters within the practice. Confirm appointments in advance; reach out to patient when necessary. All other duties as assigned. Qualifications QUALIFICATIONS Education: High School diploma Experience: Previous experience in a medical office setting Computer experience Licensure: Special Skills: Fluent in Spanish (preferable) Knowledge of medical and insurance terminology Attention to detail Ability to multitask between multiple applications Ability to effectively communicate both orally and written Ability to work in a fast paced environment Physical Demands: Must have adequate visual acuity to read, the ability to interpret and understand written material Environmental Working Conditions: Indoors with rare conditions of extreme noise. Continuously handle multiple tasks simultaneously and work as a part of a team. Frequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.
    $21k-29k yearly est. 8d ago
  • Registrar

    Jarrell ISD (Tx

    Patient access representative job in Jarrell, TX

    Clerical Support/Registrar Additional Information: Show/Hide 210 Work Days Starting Salary- $20/Hour Primary Purpose: Responsible for maintaining student academic records at the campus level under minimal supervision. Process student enrollment, transfers, and withdrawals for the campus. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to maintain accurate and auditable records. Ability to use software to develop or maintain spreadsheets and databases and do word processing Proficient keyboarding and file maintenance skills. Basic math skills Strong organizational, communication, and interpersonal skills Bilingual preferred but not required. Experience: 2 years of clerical experience. Attachment(s): * Registrar.pdf
    $20 hourly 2d ago
  • Registrar

    Manor Independent School District (Tx

    Patient access representative job in Manor, TX

    Primary Purpose: Assist counselors to register new students and maintain student records. Assist students to register and prepare appropriate diploma plan. Education/Certification: High School diploma or GED Special Knowledge/Skills: * General knowledge of curriculum and requirements for graduation * Ability to work well with parents, students, and the general public * Ability to use personal computer and software to develop spreadsheets, databases, and do word processing * Proficient typing, keyboarding, and file maintenance skills * Effective organizational, communication, and interpersonal skills Minimum Experience: One to three years of secretarial experience, preferably in public education environment Essential Job Functions: * Register incoming students. * Prepare and distribute gold cards, student identification cards, bus passes, and parking stickers. * Prepare requisitions, correspondence, and course description manual using typewriter or personal computer. * Prepare senior grade-point averages and enter student grades into computerized files using a personal computer. * Complete records request. * Compile, maintain, and file all reports, records, and other documentation. * Coordinate grade reporting process. Including verification and correction of grades and preparation and distribution of report cards and progress reports. * Maintain confidentiality * Report to work in a timely manner according to assigned schedule. * Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position. Professional Conduct: * Maintain professional interactions with staff, parents, community and visitors. * Demonstrate the ability to remain calm and withstand pressures. * Demonstrate flexibility to change in routine and adapt quickly to changing situations. * Demonstrates respect, courteous to peers and visitors and assists fellow workers willingly. * Demonstrates principles of the Manor ISD People Experience. Supervisory Responsibility: None Equipment used: Personal computer and peripherals; standard instructional equipment Working Conditions The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Mental Demands: Maintain emotional control under stress Work with frequent interruptions Physical Demands: Lifting (15-44 pounds) Carrying (15-44 pounds) Sitting Standing Bending/Stooping Kneeling Pushing/Pulling Repetitive hand motions Keyboarding/mouse Speaking clearly Hearing Environmental Factors: Work inside/outside Exposure to noise Work prolonged or irregular hours
    $29k-41k yearly est. 31d ago
  • Residential Appointment Scheduling Specialist - Roofing Services

    Flagstone Roofing and Exteriors

    Patient access representative job in Sunset Valley, TX

    Job Description Are you hungry to make big commissions and help homeowners protect their property? Join our team today! We'll train you to succeed and provide the tools you need to close deals fast. Responsibilities: Knock on doors, connect with homeowners, and build trust. Schedule roof inspections and explain our process clearly. Assist customers through their insurance claims. Communicate effectively with both clients and team members. Requirements: Must be at least 18 years old. Owns a vehicle and a ladder (or willing to buy one). Comfortable working on roofs and lifting up to 70 lbs. Confident and motivated to canvass in local neighborhoods. Send your application today! Join our 30-minute discovery call to see if this is the right fit. APPLY NOW! Disclaimer: This advertisement displays potential earnings examples. Actual income will vary based on factors like experience, skills, and individual effort. Requirements Must be 18 years of age or older Must have a valid driver's license Benefits Weekly Pay Uncapped Commission Flexible Schedule
    $28k-41k yearly est. 10d ago
  • Certified Biller & Coder

    Pain Control of Texas PLLC

    Patient access representative job in Austin, TX

    Job DescriptionDescription: Job Title: Certified Coder Job Type: Full-time We are seeking a highly skilled Certified Coder to join our team. The successful candidate will be responsible for reviewing and analyzing medical records to ensure accurate coding of diagnoses and procedures. The ideal candidate will have a strong attention to detail, excellent analytical skills, and the ability to work independently. Strong background in pain management, orthopedic surgery, neurosurgery, and ASC billing. Responsibilities: - Review and analyze medical records to ensure accurate coding of diagnoses and procedures - Assign appropriate codes to medical procedures and diagnoses using ICD-10 and CPT coding systems - Ensure compliance with all coding guidelines and regulations - Communicate with healthcare providers to clarify diagnoses and procedures as needed - Maintain accurate and up-to-date records of all coding activities Requirements: - Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification - Strong knowledge of ICD-10 and CPT coding systems - Excellent analytical and problem-solving skills - Strong attention to detail and accuracy - Ability to work independently and as part of a team - Excellent communication and interpersonal skills If you are a highly motivated individual with a passion for accuracy and attention to detail, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits packages, as well as opportunities for professional growth and development. Requirements:
    $35k-44k yearly est. 20d ago
  • Insurance Verification & Authorization Specialist

    Aspire Allergy & Sinus

    Patient access representative job in Austin, TX

    Job DescriptionDescriptionThe Insurance Verification/Authorization Specialist verifies healthcare insurance benefits by utilizing payer portals and making phone calls to insurance companies. They are responsible for calculating and providing estimated patient responsibility for scheduled services. They are responsible for all aspects of obtaining referrals and authorization for patient care. Schedule & Location This role is fully onsite at our Austin HQ (5929 Balcones Drive, Austin, TX 78731). Monday-Thursday 8a-5p Friday 8a-12p Key Responsibilities Collaborate with Front Desk, Scheduling, and Clinical Operations teams to complete assigned tasks. Monitor voicemail to properly follow-up with patient inquiries in a timely manner. Communicate with patients and Aspire staff regarding out-of-pocket cost estimates and financial responsibility as well as authorization requirements. Review demographic and insurance information in patient accounts and make necessary corrections. Follow policies and procedures to contribute to the efficiency of the business office. Completes accurate and timely insurance verification for patient visits/procedures/testing in accordance with company policy, workflow, and department goals. Completes accurate and timely third-party payer authorization requests, including ensuring all necessary data elements needed for an authorization (e.g., CPT codes, diagnosis codes) are available. Ensures services scheduled by the scheduling team have approved authorization as required by payer and procedure prior to service. Refers underinsured/uninsured patients to the Billing Specialists to see if the patient is eligible for assistance or offer payment options prior to services being received. Creates a positive patient experience by being polite, compassionate, and professional. Provides cross-coverage and training, when needed, for other team members. Maintains productivity and quality performance expectations. Regular attendance is required to carry out the essential functions of the position. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge, and abilities to perform, within scope, role specific functions. Skills, Knowledge & Expertise Knowledge of Commercial, Medicare and Medicaid Insurance guidelines. Experience working with insurance payer sites such as Medicaid, Medicare, and private insurance carriers. Excellent mathematical skills, computer skills, Google suite application skills. Excellent verbal and written communication skills. Ability to prioritize and manage multiple workflows and responsibilities. Strong attention to detail and goal oriented. Ability to work in a results-oriented and fast-paced environment, both individually and as part of a team. Requirements Required Education and Experience:· High School Diploma or higher· Healthcare, hospital, or clinical patient service experience Preferred education and experience:· 1+ years of insurance verification and authorization experience in a healthcare setting.· Bilingual English/Spanish · CPT/ICD 10 coding knowledge Benefits and Perks: Medical, Dental and Vision Insurance. Generous Paid Time Off and 10 Paid Holidays Free Allergy Testing and Discounted Treatments 401(k) + Generous Employer Match Employee rewards program! + More! Explore More About AspireInstagram - ************************************************ - **************************************************************** - ************************************* Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $27k-31k yearly est. 12d ago
  • Certified Trauma Registrar

    Gtangible Corporation

    Patient access representative job in Fort Hood, TX

    Job Description gTANGIBLE Corporation (gTC), ****************** is a S corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position. Requisition Type: Contingent (upon contract award) Position Status: Full Time Position Title: Certified Trauma Registrar Location: Carl R. Darnall Army Medical Center (CRDAMC), Fort Hood, Texas Security Clearance Level: Tier 1 (T1) formerly known as National Agency Check with written Inquires (NACI) Duties and Responsibilities The purpose of this position is to support the CRDAMC Trauma Program in the maintenance of the trauma registry. The Certified Trauma Registrar is a Certified Specialist in Trauma Registries (CSTR) and is a data information specialist that captures a complete history, diagnosis, treatment, and health status for every eligible trauma patient according to program and regulatory requirements and guidelines. The CSTR ensures appropriate trauma patients are captured, assures accurate documentation of procedures and diagnosis, and other pertinent data. All verified trauma facilities are required to provide trauma data to State, regional and national registries. The CSTR facilitates the transfer of trauma data. Duties include the following: Work with physicians, administrators, researchers and health care planners to provide support for trauma program development, ensure compliance of reporting standards, and serve as a valuable resource for trauma information with the ultimate goal of preventing and controlling traumatic injuries. Abstract a wide range of medical data from the EMR and code it in compliance with data standards. Correlate coding from supporting clinical documentation in the medical records. Independently research and solve complex coding problems and assist with special projects as required Ensure adherence to data management protocols as set forth in state and national requirements, departmental standards, perform other related duties incidental to the work Ensure the proper sequencing of injuries, assures accurate documentation of procedures, and provides sufficient text documentation to support the National Trauma Data Standards (NTDS), Trauma Quality Improvement Program (TQIP), State and Regional registries and any local requirements. Perform and ensure uniform and consistent coding and reporting of all required registry data to the NTDS, TQIP, State and Regional registries and any local requirements within the timeframe as required by the respective entity and industry standards. Overtime is possible Knowledge and Qualifications S. Citizen The CTR must have obtained certification through the American Trauma Society and have been at least one year of working as a Certified Specialist in Trauma Registries (CSTR) performing the following duties: Abstraction, Coding, Data Entry, and Quality Improvement Audits. Knowledge of medical terminology and a thorough understanding of anatomy and physiology, medical terminology, surgical procedures, as well as ICD-10 coding guidelines to inpatient diagnoses and procedures. Certificate for completion of a trauma-specific ICD-10 course every 5 years Proof of completion of the Abbreviated Injury Scale (AIS) course Certificate from a trauma registry course offered through the American Trauma Society (ATS) Certification as a Certified Specialist in Trauma Registries (CSTR) Certification as a Certified Abbreviated Injury Scale Specialist (CAISS) Maintains a minimum of 24 hours of trauma-related continuing education (CE) per survey cycle High School Diploma or General Education Development (GED). Knowledge and experience providing quality customer service to Government employees, military personnel, and/or contractors. United States Veteran is a plus. Must be familiar with military customs and courtesies Able to read, write, and speak English well enough to effectively communicate with all parties and other health care providers Computer literate Possess sufficient initiative, interpersonal relationship skills and social sensitivity such that he/she can relate constructively to a variety of patients from diverse backgrounds. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $29k-41k yearly est. 10d ago
  • Patient Services Coordinator (Dermatology)

    External Brand

    Patient access representative job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. Greets patients and arrives them on computer system. Verifies insurance eligibility by using online resources, Medifax, etc. Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable. Collects payments from patients, posts amounts, and balances drawer for end of day deposit. Prints face sheets, receipts, and other documents as needed. Notifies appropriate personnel of emergencies, messages, patient arrivals, etc. Confirms in advance patient appointments. Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up. Assists patients with setting up payment plans. Issues receipts for payment. Books follow-up appointments. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Creates master deposit as directed. Responsible for handling the sort/distribute of Rightfax documents. Processing onsite release of information requests. Priority on-sight sorting, scanning, numbering loose papers Runs wait list report and distributes as directed. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Experience using a PC in a Windows environment. Preferred: Experience working in a medical setting. Knowledge, Skills and Abilities Knowledge of medical insurance. Excellent customer service skills. Excellent computer, 10-key and keyboarding skills, including familiarity with Windows. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to align own actions with those of other team members committed to common goals. Excellent verbal and written communication skills. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday 8AM - 5PM
    $31k-42k yearly est. 31d ago
  • Patient Reception Specialist - Sunset Valley

    Harbor Health

    Patient access representative job in Austin, TX

    Harbor Health looking for skilled Patient Reception Specialists (PRS's) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center. The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive. How You Will Get Things Done: Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR Perform demographic and insurance validation, and inform patients of privacy policies and procedures Keep the reception and patient waiting areas clean and organized Other duties as assigned How You Will Build Trust: Greet all patients and visitors in a professional and welcoming manner Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise How You Will Innovate: Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily Schedule patient appointments/follow-up appointments per established policies and procedures Experience to Drive Change: Adept in medical terminology and insurance practices Proficient in the use of computer programs and applications including Google Suite applications and practice EMR systems Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately Knowledgeable of CPT and ICD-10 coding Current BLS certification for healthcare providers preferred High School Diploma/Equivalency required Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
    $28k-34k yearly est. Auto-Apply 10d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Round Rock, TX?

The average patient access representative in Round Rock, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Round Rock, TX

$31,000

What are the biggest employers of Patient Access Representatives in Round Rock, TX?

The biggest employers of Patient Access Representatives in Round Rock, TX are:
  1. Harbor Health
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