Customer Service Representative
Patient access representative job in Marietta, GA
Duration: 26 Weeks, contract to hire
Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed.
Pay Rate: $17.50/hr
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
RESPONSIBILITIES
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you'll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
JN003
Patient Advocate
Patient access representative job in Milton, GA
A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member.
The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders.
Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented.
Duties and Responsibilities:
Follow communication scripts when managing a member's communications.
Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
Adhere to established standards and guidelines with ability to help to recommend improved procedures.
Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information.
Help members understand the program by answering questions and explaining procedures and providing general information.
Call doctors' offices to obtain and maintain members' current prescriptions.
Document member activities, phone call results and communication in our systems/software.
Complete required paperwork adhering to compliance standards.
Maintaining patient confidentiality and compliance regulations such as HIPAA.
Required Skills and Qualifications:
Excellent communication skills, both written and verbal.
Substantial active listening skills.
A patient and empathetic approach and attitude.
Customer focus and highly adaptable to different personality types.
Exceptional interpersonal and rapport building skills.
Vigorous time management, organizational skills and attention to detail.
Phone skills including the ability to incorporate appropriate phone etiquette.
Creative solutions seeking.
Comfortable working in fast paced environments.
Adaptability and flexibility.
Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
Willingness and ability to learn about company's products, services, and processes.
Coachable with a willingness to learn and a desire to succeed.
Process oriented, with a focus on continuous improvement.
Self-Motivated.
Strong data input skills.
Job Experience Preferences:
Experience as a Pharmacy technician is strongly preferred.
Experience in a highly customer service-oriented role.
Experience in a Call Center or Customer Support environment.
Compensation is commensurate with experience.
Customer Service Representative
Patient access representative job in Marietta, GA
We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience.
Responsibilities
• Handle 80-100 inbound calls per day in a high-volume call center environment
• Deliver professional, articulate, and effective customer service
• Resolve customer inquiries accurately and efficiently while maintaining a positive experience
• Collaborate with peers and leadership to improve processes and overall service delivery
Requirements
• 3+ years of call center experience in a fast-paced, high-volume environment
• Proven customer service skills with excellent communication and professionalism
• Ability to manage high call volumes while maintaining quality interactions
Nice to Have
• Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree)
• Insurance industry experience is a plus, but not required
Billing Specialist
Patient access representative job in Gainesville, GA
Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies. On a day-to-day basis, this person will:
- Data entry and audit for customer freight bills
- internal departmental communication to address order problems
- Communicate with various internal company departments to address problems preventing others from billing to a customer
- Secure necessary documentation from transportation providers for customer billing
Required Skills & Experience
- 1+ year experience in Trucking/Logistics industry
- 1+ year experience in audit, AP/AR, or load planning
- Self-starter mentality
Patient Access Rep
Patient access representative job in Marietta, GA
The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays
* Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account
* Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs)
* Verifies rehabilitation benefits and documents benefits on paper and into computer system
* Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable)
* Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system
* Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients
* Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician
* Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule
* Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient
* Reconciles change drawer/petty cash
* Other duties as assigned
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
* Keeps front desk and lobby clean and organized.
* Assist with back office duties: cleaning, laundry, organization as needed
Requirements
Requirements
QUALIFICATIONS EDUCATION AND EXPERIENCE
* High School diploma or equivalent
* One year of experience in customer service or reception, preferably in a health care environment.
SKILLS/ABILITIES
* Utilize fuctions of a multi-line phone system
* Basic Computer skills
* Strong customer service
* Ability to communicate clearly and concisely in all written and oral communications, including email.
* Strong organizational skills with great attention to detail
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to multitask
* Demonstrated conflict management skills
PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Assistant Registrar
Patient access representative job in Lawrenceville, GA
About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
Job Summary
The Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling.
The Assistant Registrar supervises staff responsible for student records maintenance, DegreeWorks degree audit encoding, curriculum and catalog updates within the college s ERP system, the academic course schedule, and graduation processing. This position also coordinates NAIA athletic eligibility certification and works closely with Academic Affairs, Advising, Athletics, and other campus offices to support student success and institutional compliance.
Responsibilities
* Oversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies; develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival; supervise staff responsible for transcript processing, grade changes, and academic standing; maintain quality control and data integrity across the ERP and integrated systems.
* Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements; ensure degree audits accurately reflect approved curriculum and program structures; supervises and provides guidance to the individual responsible for managing the graduation application process and degree conferral; oversees and ensure timely and accurate review of graduation applications, degree evaluations, and the posting of degrees; collaborates with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency.
* Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes; oversees annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software); partners with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information.
* Manages the course scheduling process each term in collaboration with academic departments and the Registrar; oversees data entry, updates, and adjustments to the class schedule to optimize classroom utilization and meet student needs; ensures scheduling timelines and policies are clearly communicated and followed across departments.
* Coordinates academic certification for student-athletes in compliance with NAIA eligibility requirements; reviews and verify academic progress, enrollment status, and GPA calculations for student-athletes; collaborates closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification; maintains current knowledge of NAIA rules and regulations and support institutional compliance efforts.
* Supervises and mentors staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions; provides training, guidance, and professional development opportunities to enhance staff effectiveness and service quality; fosters a collaborative and student-centered service culture within the Registrar's Office; serves as a key liaison between the Registrar's Office, Academic Affairs, IT, Athletics, Advising, and other campus units; participates in cross-campus committees, system implementations, and process improvement initiatives; supports ERP upgrades, system testing, and policy development related to records, registration, and curriculum management.
* Performs other duties as assigned
Required Qualifications
* 4 Year / Bachelor's Degree
* Five years of related experience
* At least one year of supervisory experience; this can include include coaching, mentoring, training, or performance management of professional staff.
Preferred Qualifications
* Graduate Degree
* Minimum of five years of experience in student records, registration, academic services, or a similar higher-education administrative function.
* Experience maintaining student academic records in compliance with FERPA and institutional policies.
* Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions.
* Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements.
* Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral.
* Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives.
* Experience ensuring data integrity, accuracy, and quality control across integrated student information systems.
* Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems.
* Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization.
* Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting.
Proposed Salary
56,800 - 71,000
Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.
Knowledge, Skills, & Abilities
* Strong organizational and time-management skills, with the ability to prioritize work and meet deadlines.
* Knowledge of academic records management practices aligned with regulatory requirements and institutional procedures.
* Knowledge of state and federal regulations, including FERPA and related compliance expectations.
* Knowledge of international transcript evaluation processes and standards.
* Strong interpersonal communication, relationship-building, and customer service skills for working with faculty, staff, students, and external stakeholders.
* Skilled in verbal and written communication, including documentation, procedural writing, and cross-departmental communication.
* Ability to analyze and interpret student data, academic records, and compliance requirements.
* Ability to perform administrative and managerial functions, including planning, process development, and team leadership.
* Ability to supervise, train, and develop staff and foster a cooperative, student-centered work environment.
* Ability to maintain confidentiality of sensitive academic records and information.
* Ability to provide professional guidance and counsel to campus constituencies.
* Knowledge in the maintenance of academic records in accordance with regulatory requirements and internal procedures
* Knowledge of applicable state and federal laws
* Knowledge of international transcript evaluations
* Skills in organizational and time management
* Skills in verbal and written communications
* Skills in interpersonal communications and relationship building
* Skills in analysis of data
* Ability to follow college regulations and procedures
* Ability to perform administrative and managerial functions
* Ability to prioritize work and meet deadlines
* Ability to supervise and train staff
* Ability to foster a cooperative work environment
* Ability to maintain confidentiality of records and information
* Ability to provide professional direction, guidance and counsel to a wide range of constituencies
* Ability to establish a standard of professionalism by providing high quality customer services to both the general public as well as students, faculty and staff
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Conditions of Employment
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********.
Background Check
* Position of Trust + Education
Other Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
Easy ApplyLoan Registration Specialist
Patient access representative job in College Park, GA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 5 months
Pay rate: $17/hr
Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks.
Qualifications
Effective communication skills (listening, verbal and written)
Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation
Intermediate accounting skills; excellent teamwork, organization, and admin skills
Multi-tasking, possesses a high degree of attention to detail
Working knowledge of MS Excel, Word, Power-Point with dual screens
Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor
Additional Information
To know more or to schedule an interview, Please contact:
Laidiza Gumera
************
*******************************
Easy ApplyAssistant Registrar
Patient access representative job in Atlanta, GA
Job Details Oglethorpe University - Atlanta, GA Full-Time Staff Bachelor's EducationDescription
As a member of the Registrar's Office team, the Assistant Registrar will assist with all activities directly related to the management of a comprehensive university Registrar's Office. The Assistant Registrar will be responsible for the effective and timely delivery of information, services, and advice related to enrollment, student records, and academic services to students, faculty, staff, and administrators. The Assistant Registrar will improve academic services which drive student success with a focus on persistence, progression, graduation rates, and student satisfaction with their Oglethorpe experience. Please be aware that while we have tried to detail all areas of responsibility, it is inevitable that there will be a task not listed below that the Assistant Registrar may be asked to assist or fulfill.
Duties and Responsibilities
Review and evaluate all current policies and practices with Registrar's Office staff and appropriate campus stakeholders around: cross registration, transcript processing, maintenance of historical records, enrollment, and degree verifications
Process Slate Forms (i.e., Enrollment verification, Grade Changes, Registration Change, etc.)
Cross-registration coordination with Atlanta Regional Council for Higher Education (ARCHE) and Council for Independent Colleges (CIC)
Transient course process (registration approval and equivalency review processes)
Assist with Transfer course processes (registration approval and equivalency review processes)
Assist with graduation clearance process
Maintenance and confirmation of historical records
Update changes to demographic information
Develop and/or update office documentation for areas of responsibility
Covering open/public office hours for drop-in and phone traffic
Represent the Registrar's Office on various campus committees as needed
Qualifications
Minimum Qualifications
Bachelor's degree from a regionally accredited institution required or equivalent level of experience
Prior experience in a college or university Registrar's office or equivalent student records setting which could include academic advising, student affairs, or other related higher education administration
Knowledge of best practices in records and registration, specifically serving a diverse student body
Commitment to inclusive excellence
Strong communication skills and ability to work with diverse constituents (students, faculty, staff, administrators, alumni, etc.)
Familiarity with enterprise information systems and privacy and confidentiality rules as they relate to student records
Knowledge of Microsoft Office suite
Preferred Qualifications
Master's degree from a regionally accredited institution
3 years of experience in a college or university Registrar's office or equivalent student records setting which could include academic advising, student affairs, or other related higher education administration
Understanding of data-based decision making and project management
Previous experience with Colleague (Student Information System) by Ellucian, Informer by Entrinsik (Business Analytics Software), Navigate by EAB (Student Success Management System), and Slate (Constituent Relationship Management software) by Technosolutions
Founded in 1835, Oglethorpe University is a liberal arts college that unites a close-knit campus community with the big city culture and opportunities of Atlanta, Georgia. Today, the university enrolls close to 1,400 students, representing 33 states and 31 countries, and offers students Atlanta's premiere undergraduate learning experience. Students at Oglethorpe benefit from small classes and close connections to our outstanding faculty.
Application Instructions
To ensure full consideration, please submit:
Resume
Letter of interest
Names and contact information of at least 3 references
Patient Access Representative
Patient access representative job in Stone Mountain, GA
We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.
Benefits:
Competitive salary
Annual incentives
Retention bonus
Comprehensive benefits & discounts
Retirement plan w/ employer matching
Paid Time Off (PTO)
Paid holidays
Company issued uniforms
Opportunities for professional development and continuing education
Opportunities for loan repayment and/or student loan forgiveness
Schedule Full-time
Shift Day
Salary $16.00 - $22.00 / hour
Qualifications
* High school diploma or equivalent required; associate degree preferred.
* Previous experience in a healthcare or customer service setting is highly desirable.
* Strong interpersonal and communication skills.
* Proficiency with electronic health records (EHR) systems and other office software.
* Ability to multitask and handle a fast-paced work environment.
* Attention to detail and strong organizational skills.
* Knowledge of medical terminology is a plus.
Responsibilities
* Greet and assist patients and visitors upon arrival.
* Register patients, verify insurance information, and collect necessary documentation.
* Schedule appointments and manage patient flow to ensure timely service.
* Answer phone calls, address inquiries, and provide information about services and procedures.
* Process patient payments and provide receipts for services rendered.
* Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.
* Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.
Auto-ApplyPatient Services Coordinator-LPN, Home Health
Patient access representative job in Marietta, GA
Become a part of our caring community and help us put health first
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyLead Surgery Scheduling Specialist
Patient access representative job in Atlanta, GA
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
The role will function as a lead for the surgery scheduler team. Will supervise surgery schedulers and provide practice leadership and oversite for the surgery scheduling role. Help to develop relationships and partnerships as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires specific knowledge of all clinical service lines for the operating rooms at all Northside surgical locations or any affiliated Outpatient Surgery Center. Additional skills required include typing, experience using computerized documentation systems, strong customer service and problem solving.
Qualifications
REQUIRED:
1. Associate's degree in Information Systems, Business Administration, Nursing or related field OR Five (5) years previous medical related clerical experience.
2. Demonstrates high level proficiency in the following software packages or equivalent:
3. Microsoft Office (Word, Excel, PowerPoint, Access)
4. Highly developed interpersonal, facilitation, verbal communication, and written communication skills.
5. Must possess problem solving skills
6. Must possess excellent communication, organization, and interpersonal skills.
7. Ability to plan time effectively, balance multiple tasks, and execute projects to completion.
8. Demonstrated knowledge of Medical terminology
9. Ability to type 40 words per minute
PREFERRED:
1. Bachelor's degree or Advanced Degree in Information Systems, Business Administration, Nursing or related field
2. Clinical certification in Athletic Training, Medical Assistant, or equivalent; or 3 years' experience in surgery scheduling and precertification.
3. Required experience with surgery scheduling and insurance authorization.
4. Previous experience in hospital/medical office scheduling environment.
5. Demonstrated knowledge and skill in the use of a computerized scheduling system
6. Experience interfacing with physician offices, other organization departments, and third party payers.
7. Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
8. Ability to work independently.
Work Hours: 8-4:30
Auto-ApplyPatient Care Representative (Part-Time)
Patient access representative job in Kennesaw, GA
Patient Care Representative
Department: Front Office
Specialty: Orthopedics/Sports Medicine
Setting: Clinic/Office
Pay Type: Hourly; 1099/Contracted; Biweekly payroll
Schedule: 1-2 weekends per month; Saturday and Sunday 5-hour shifts; weekdays as available
Job Summary: The Patient Care Representative's primary responsibilities will involve assisting in patient registration, organizing, and optimizing the provider's schedule, answering phones, documenting in Practice Management (PM) and Electronic Health Records (EHR) systems, verifying insurances, collecting copayments, and other administrative duties as needed.
Responsibilities
Patient Registration
Greet patients as they enter the clinic.
Provide necessary instructions and/or directions.
Direct and coordinate patient registration. Update patient information, provide necessary forms for completion.
Verify insurance and payment details and collect copays or fees for services rendered and any past due/current balances.
Input patient data into Electronic Medical Record (EMR)
Monitor patient flow
Scheduling & Patient Communication
Organize and optimize the provider's schedule according to scheduling policies or as directed by Clinic Lead or Provider.
Answer phones, emails, and patient inquiries timely and professionally. Distribute correspondence as needed.
Administrative/Office Tasks
Scan and process faxes and route to intended recipient(s).
Maintain a stocked, clean, and orderly waiting area.
Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
Assit with misc administrative tasks, work/school notes, communication ets. as directed by Clinic Leads or Clinicians.
Maintain strict confidentiality related to medical records and other data.
Comply with all company policies and procedures.
Other administrative duties as needed.
Requirements
Requirements:
High School diploma
Attention to detail
2 years experience scheduling and registering patients in a clinical setting
Basic knowledge of Orthopedic medical terminology
Excellent written and verbal communication skills
Proficient in Microsoft Offices (Word, Outlook, Teams etc.)
Appears friendly, reassuring, and approachable to patients (both on-site and over the phone).
Preferred:
Familiarity with medical billing and insurances
Familiarity with EMR systems, medical charts, and records
Bilingual Spanish/English a plus
Patient Services Coordinator
Patient access representative job in Atlanta, GA
Our team members choose to build their career home at Shady Grove Fertility because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the most exciting fields of medicine. Learn more about US Fertility Partner Practices.
Shady Grove Fertility is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care. Highlights from across the US Fertility network 130,000+ babies born 65+ locations nationwide 15 embryology laboratories Culture of promoting from within Opportunities for career growth Ability to make a direct impact on patient lives Mission-driven commitment to research, innovation, and increasing access to affordable care Meet our family Interested in joining our family?
We have an immediate opening for a Full-time Patient Services Representative to join our team in our Buckhead, GA office. The schedule is working Mon.-Fri. from 7am-4pm.
How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
Competitive pay + bonus
Comprehensive training
Medical, dental, vision, and 401(k) matching
Generous paid time off and holidays
Retirement plan
Tuition assistance
Ability to make an impact in the communities we serve
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Phlebotomist Specialist-Patient Service Center
Patient access representative job in Tyrone, GA
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
Work Schedule: Monday - Friday 9:00am - 6:00pm with 1-hour lunch break
Work Location: Tyrone, GA
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
This position does not requires you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collecting payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
3 years of phlebotomy exp (preferred)
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment (Urgent Care)
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
Other duties as assigned
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Access Rep- Part Time
Patient access representative job in Austell, GA
24-28 per week Once the provider and clinical staff has completed the patient visit, the patient is ready for check out.The Checkout Specialist works in a fast-paced environment, providing outstanding customer service to all patients. General duties include insurance benefit review with the patient, collection of time of service balances and past due balances.ESSENTIAL DUTIES AND RESPONSIBILITIES
* Reviews services received by patients, checking to make sure that all services rendered have been recorded correctly
* Enters charges / approves claim creations in the EMR system at Check-Out
* Submits appropriate claims for Real Time Adjudication
* Works "Day End Review" report and designated Tier-based HOLD Claim Worklist(s) on a daily basis
* Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment
* Collect monies owed, to include co-pays, outstanding balances, and time of service collections
* Posts monies and produces a receipt for the patient
* Answers straightforward billing questions
* Reconcile payment batch in EMR systems
* Follows site-specific end-of-day duties
Requirements
QUALIFICATIONS
* 1+ years of medical office experience
* Intermediate computer skills
* Basic CPT and ICD-10 coding knowledge
* Knowledge of billing procedures
PHYSICAL DEMANDSWhile performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Loan Registration Specialist
Patient access representative job in College Park, GA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 5 months
Pay rate: $17/hr
Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks.
Qualifications
Effective communication skills (listening, verbal and written)
Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation
Intermediate accounting skills; excellent teamwork, organization, and admin skills
Multi-tasking, possesses a high degree of attention to detail
Working knowledge of MS Excel, Word, Power-Point with dual screens
Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor
Additional Information
To know more or to schedule an interview, Please contact:
Laidiza Gumera
************
*******************************
Easy ApplyPatient Services Coordinator - LPN, Home Health
Patient access representative job in Tucker, GA
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Patient Access Representative (Extended Clinic)
Patient access representative job in Stone Mountain, GA
We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.
Benefits:
Competitive salary based on experience.
Comprehensive benefits package, including health, dental, and vision insurance.
Retirement savings plan with employer matching contributions.
Paid time off and holidays.
Opportunities for professional development and continuing education.
Opportunities for loan repayment.
Qualifications
* High school diploma or equivalent required; associate degree preferred.
* Previous experience in a healthcare or customer service setting is highly desirable.
* Strong interpersonal and communication skills.
* Proficiency with electronic health records (EHR) systems and other office software.
* Ability to multitask and handle a fast-paced work environment.
* Attention to detail and strong organizational skills.
* Knowledge of medical terminology is a plus.
Responsibilities
* Greet and assist patients and visitors upon arrival.
* Register patients, verify insurance information, and collect necessary documentation.
* Schedule appointments and manage patient flow to ensure timely service.
* Answer phone calls, address inquiries, and provide information about services and procedures.
* Process patient payments and provide receipts for services rendered.
* Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.
* Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.
Auto-ApplyPhlebotomist Specialist-Patient Service Center
Patient access representative job in Cumming, GA
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
Work Schedule: Monday - Friday 7:30am-4:30pm with 1-hour lunch break
Work Location: Cumming, GA
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
This position does not require requires you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collecting payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
3 years of phlebotomy exp (preferred)
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
Other duties as assigned
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Access Rep
Patient access representative job in McDonough, GA
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