Patient access representative jobs in Taylor, MI - 1,793 jobs
All
Patient Access Representative
Registrar
Registration Specialist
Patient Service Specialist
Customer Service Representative
Billing Representative
Central Scheduler
Insurance Verification Specialist
Emergency Room Registrar
Account Management Representative
Patient Service Coordinator
Patient Care Representative
Biller
Patient Advocate
Patient Service Representative
Customer Service Representative
Central Transport 4.7
Patient access representative job in Warren, MI
Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful Customer Service Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.00 per hour after full training
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
· Health, dental, vision, and life insurance
· Paid Time off
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
No nights
Split shift
Work Location: In person
$18-22 hourly 17h ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Jomar Valve
Patient access representative job in Warren, MI
*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
Responsibilities:
Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
Manage time effectively, meet performance goals, and work cooperatively with other members of the team
Accurately process customer transactions such as orders, quotes, etc.
Determine customer needs and expectations in order to recommend specific products and solutions
Provide accurate information regarding availability of in-stock items
Outbound sales calls to maintain ongoing customer relations and obtain new customer sales
Follow company policies and procedures
Present a professional image at all times to customers and during scheduled shift
Perform other duties as and when required
Job Requirements:
Bachelor's Degree in job related field preferred
A minimum of 1-3 years experience in Customer Service and Sales
Technical sales a plus
Attention to detail and accuracy
Outstanding interpersonal skills
Good organizational skills
Team Player
Customer focused
Computer efficient
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
$27k-36k yearly est. 1d ago
Customer Service Representative
Activate Inc. 4.7
Patient access representative job in Ferndale, MI
Activate is seeking a detail-oriented and experienced Customer Service Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process.
This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs.
Key ResponsibilitiesCustomer Support
Provide professional, friendly customer support via phone and live chat during business hours.
Assist customers in navigating the private website and completing their gift selection.
Follow all client-specific service guidelines and brand standards.
Order & Data Management
Update and maintain customer information within an internal dashboard.
Track gift selections, shipments, and delivery status using ShipStation.
Accurately document all customer interactions, questions, and resolutions.
Inventory Management
Monitor available inventory levels.
Identify discrepancies or low-inventory notifications and escalate when appropriate.
Program Support
Manage fluctuating call and chat volumes during peak and slow periods.
Support program accuracy and customer satisfaction by following detailed procedures consistently.
Required Qualifications
Previous customer service experience is required (phone and/or live chat).
Experience using dashboards, order management systems, or similar platforms.
Strong data entry skills and attention to detail.
Excellent written and verbal communication.
High reliability and consistency in meeting scheduled hours.
Ability to follow defined procedures and maintain accuracy under varying activity levels.
Tools & Systems
Internal client dashboard (customer data & inventory management)
Phone and live chat support system
ShipStation for shipment and fulfillment tracking
Standard computer workstation
Work Environment
Computer-based role with alternating periods of high and low activity.
In-office position during all scheduled hours.
Employment Term
Training begins the third week of January.
Program launches February 1.
Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
$26k-33k yearly est. 3d ago
Customer Service Representative
RMR Solutions LLC 3.9
Patient access representative job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The Customer Service Representative Position
The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the Customer Service Representative Position
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the Customer Service Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the Customer Service Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 17h ago
Construction Management Representative
Project Solutions 4.6
Patient access representative job in Toledo, OH
Salary Range: $80,000-$95,000 DOE Total Compensation: Includes a range of additional benefits and living support, structured to enhance employee effectiveness while promoting overall personal and professional well-being.
See below for more details on included benefits.
Period of Performance: 650 calendar days; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to support a National Park Service (NPS) design-build rehabilitation project at the Perry's Victory and International Peace Memorial at Put-in-Bay, South Bass Island, Ohio. The work involves on-site construction oversight of a complex historic rehabilitation project addressing structural repairs, waterproofing, accessibility improvements, and building system upgrades at a nationally significant monument listed on the National Register of Historic Places. The Construction Management Representative will support final design coordination, full-time seasonal on-site construction oversight, and project closeout to ensure work is performed in accordance with contract requirements, preservation standards, safety regulations, and federal accessibility and historic resource protection requirements in a highly sensitive historic setting.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Arrange, attend, facilitate, and document project meetings, including weekly progress meetings, safety meetings, inspections, negotiations, and internal Government meetings; prepare meeting minutes within required timeframes.
Perform on-site inspections, including mock-ups, preparatory, initial, follow-up, and post-construction inspections; document findings with photographs, descriptions, and reports.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field
preferred
.
Minimum of five (5) years of relevant construction and/or engineering work experience in construction management, preferably aligned to civil, environmental, and site-sensitive construction.
Proven proficiency in project documentation, reporting, and stakeholder communication
Experience working on federally funded projects or within historic and environmentally sensitive sites strongly
preferred
Strong communication and reporting skills, with a track record of timely coordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives
preferred
Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit.
Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions.
Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms.
Ability to interpret construction schedules and accurately assess and document project progress.
Capable of reviewing and evaluating payment requests against completed work and contractual milestones.
Relevant experience on projects involving similar scope of work.
OSHA 30 construction safety training preferred.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
$80k-95k yearly Auto-Apply 13d ago
Patient Service Representative I
Ann & Robert H. Lurie Children's Hospital of Chicago 4.3
Patient access representative job in Lincoln Park, MI
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Outpatient Center in Lincoln Park - Deming
Job Description
hour: 9:30-6:00 pm
K.S.A.'s:
* High school diploma required. Some college preferred.
* Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
* Some knowledge of electronic medical record.
* Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
* Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/listening skills needed.
* Problem solving skills and ability to handle multiple priorities in fast paced environment.
* Ability to manage stressful situations appropriately.
Job Duties:
* Completes pre-registration as well as full registration as needed for families.
* Ensures eligibility information accurate.
* Obtain patient/family Consents for Care, HIPPA, state & federal mandatory forms , Plain Language Summary as well as any additional forms identified and enters them into Epic.
* Queries for MyChart and Care Everywhere, as well as utilizing the Epicecare Link functionality as appropriate.
* Check system to see if referral is attached for visit and is appropriate for visit. If able assist familiy with referral for same same day service.
* Inform as well as collects payments as appopriate (estimates, copays, outstanding balances, self pay etc) via CCF as well as Health Fusion where applicable.
* Makes copies of insurance cards as appropriate.
* Ensure families receive appropriate intake forms and instructions to complete for visit. Print labels for clinical use and documents to be scanned.
* Provides ID Band to patients as appropriate.
* Informs patient/families of any wait times or delays in service.
* Schedules appointments,(new, return, same day as well as ancillary appointments) as needed.
* May be required to enter patient information in additional electronic systems.
* Adheres to organizational Power all principles.
* Maintains confidentiality and HIPPA rules.
* Completes check-out procedures; prepares required forms for distribution.
* Communicates with other Patient Service Representative staff and department team members to coordinate activities.
* Other job functions as assigned.
* Specific to Area Job Functions:
* Patient Service Representatives that are scheduled in areas where ancillary testing is a part of the work flow, the below process should be included as part of the check-in process:
* Outpatient Lab:
* Requirement to enter and or release lab orders
* Follow Epicare link process for orders
* Ensures all paper orders are appropriate/ acceptable
* Enter orders via written orders mode when presented with paper order
* Maintain all written orders as per process for scanning
* Contacts referring provider when appropriate
* Enter notes in Epic regarding # of test and specific instructions
* Follow process for Research, Drop off, Miscellaneous Orders
* Medical Imaging:
* Follow process for checking in patient
* Follow the Epice Care Link process
* Create and/or collect patient payment estimates
* If paper order follow Written Order process
* Schedule appointment from the order
* Contact referring physician when appropriate
* Outpatient Surgery:
* Follow process for patient admission via Optime workflow
* Collect co-payments or deductibles for outpatient surgeries
* LCPC-TCP:
* Answers backline and patient phone lines (department specific), handles according to needs of caller
* Creates Recalls and Waitlist notifications when appropriate
* Completes daily No Show documentation and communicates with family to reschedule
* Documents and sends patient messages to providers via Epic in-basket
* Other job functions as assigned
Education
High School Diploma/GED (Required)
Pay Range
$19.00-$28.50 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
* Supplemental Life, AD&D and Disability
* Critical Illness, Accident and Hospital Indemnity coverage
* Tuition assistance
* Student loan servicing and support
* Adoption benefits
* Backup Childcare and Eldercare
* Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
* Discount on services at Lurie Children's facilities
* Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
$19-28.5 hourly Auto-Apply 3d ago
Patient Access Representative
Central City Health 3.8
Patient access representative job in Detroit, MI
Central City Health is committed to enabling every member in our community to thrive by building a collaborative multidisciplinary healthcare team. Working under the direct supervision of Leadership, the PatientAccessRepresentative will conduct operations with maximum efficiency and professionalism to promote the mission and philosophy of providing quality, integrated care to the underserved. The PatientAccessRepresentative will perform a variety of clerical tasks and communicate with members, scheduling appointments, processing documents, and a strong commitment to customer service, and data entry is a substantial and essential part of the job. PatientAccessRepresentatives are required to work within the policies and general office guidelines established by CCH and should have knowledge of offered programs and services.
Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain's Detroit Business honoring her exceptional contributions to the health and well-being of our community.
Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect.
Our Core Values: CCH is guided by a set of values in fulfilling our mission.
Some of our values include:
* An environment that supports health and recovery.
* Person centered principles in the delivery of care.
* An environment characterized by cultural sensitivity, integrity, teamwork and trust.
* A commitment to service excellence and continuous quality improvement.
* Persons served take both an active part in their treatment and the organization.
* An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door."
You Get:
* 14 Paid Holidays Annually.
* 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).
* Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability.
* Company-Paid Life Insurance.
* Retirement Savings 403(b).
* Tuition Reimbursement.
* Continuing Education Allowance.
Job Summary:
Central City Health is committed to enabling every member in our community to thrive by building a collaborative multidisciplinary healthcare team. Working under the direct supervision of Leadership, the PatientAccessRepresentative will conduct operations with maximum efficiency and professionalism to promote the mission and philosophy of providing quality, integrated care to the underserved. The PatientAccessRepresentative will perform a variety of clerical tasks and communicate with members, scheduling appointments, processing documents, and a strong commitment to customer service, and data entry is a substantial and essential part of the job. PatientAccessRepresentatives are required to work within the policies and general office guidelines established by CCH and should have knowledge of offered programs and services.
Responsibilities:
* Ensures all actions represent the organization in a highly professional manner.
* Maintains a commitment to the achievement of quality health care services.
* Greets members/clients & visitors with a smile.
* Schedules members/clients' appointments appropriately per protocol.
* Verifies insurance coverage, provider/staff member designation.
* Upon member arrival, confirms members/clients' identity.
* Ensures that members/clients complete the necessary forms and documentation.
* Collects copayments or other fees as indicated.
* Ensures that appropriate fee assistance applications are completed.
* Creates a member/client visit for all encounters
Education & Experience:
* High School Diploma or GED equivalent required.
* Two (2) years of recent clerical office experience required.
* Demonstrated proficiency with Microsoft Office, databases, and EHR systems.
* Knowledge of the techniques of receiving calls and making appointments.
* Knowledge of office practices, procedures, and equipment.
* Ability to multitask and maintain strong attention to detail
* Ability to communicate effectively, both orally and in writing.
* Ability to maintain composure during stressful situations.
* The ability to provide customer service to clients and their families warmly.
"This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required."
If you are interested, please email your resume to **************************
$34k-38k yearly est. Easy Apply 60d+ ago
Patient Access Specialist
Corewell Health
Patient access representative job in Taylor, MI
Under the direction of the Manager of PatientAccess, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check-in processes. This position rotates departments (including but not limited to emergencies, outpatient, labs).
Essential Functions
Schedules appointments as deemed appropriate by the department and perform patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy.
Answer the phones and directs calls in a courteous and efficient manner.
Relays information to patients and family members according to and following HIPAA Regulations.
Prepares patient liability estimations for both pre-service/scheduled services and walk ins.
The ability to prioritize work.
Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments, and physician offices.
Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machines.
Works with the Pre-service Center and/or physician's office to obtain or change authorizations required per Imaging protocols or script compliance.
Transport and escort patients via wheelchair as needed
Informs patients of delays in appointment times when requested.
Call the physician/physician's office/Quest labs when patients arrive without a script or required labs.
Qualifications
Required
High School Diploma or equivalent
Preferred
1 year of relevant experience in customer service role or health care industry
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Taylor Hospital - 10000 Telegraph Rd - Taylor
Department Name
Patient Registration Taylor - Corporate
Employment Type
Part time
Shift
Rotating (United States of America)
Weekly Scheduled Hours
20
Hours of Work
Variable
Days Worked
Variable
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$29k-36k yearly est. Auto-Apply 5d ago
Patient Experience Specialist
WR Specialists
Patient access representative job in Ann Arbor, MI
Benefits:
401(k)
Dental insurance
Free food & snacks
Health insurance
Paid time off
Parental leave
Vision insurance
Who We Are WRS is a medical device company headquartered in Ann Arbor, MI. We offer world-class multi-modal post-op pain management for orthopedic excellence. We focus on systems that improve patient recovery and practice management. We do all of this while combating the Opioid Epidemic. We are located in the heart of downtown Ann Arbor, MI, and we are looking for a full-time Patient Experience Specialist.
We offer a best-in-class benefits package including medical/dental/vision, unlimited PTO, 401k, company-paid life insurance and long-term disability benefits. We also have frequent company-sponsored events and lunches, and snacks in the office.
Our culture is one of caring and collaboration, and we enjoy a flexible and team-oriented environment.
What You'll Do:
Call patients to coordinate equipment dispensing and provide education on product use.
Confidently address patient questions or hesitations, with the ability to upsell and communicate the value of our equipment.
Provide thorough troubleshooting support and assist with equipment setup.
Deliver timely updates on patient interactions to the sales team and internal staff.
Maintain accurate records and ensure compliance with company processes.
Treat every patient with patience, kindness, and understanding, delivering excellent service at every step.
Ability to learn and work with multiple software systems throughout the day.
What You'll Bring
Comfortable with patient-facing conversations, including upselling when needed.
Technical aptitude to troubleshoot and set up medical devices.
Team player with a compassionate, customer-first mindset.
High School Diploma (or equivalent); college degree preferred.
1+ year experience in a medical setting preferred.
Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, strong time management, and the ability to shift gears frequently throughout the day
Excellent verbal and written communication skills
Flexible work from home options available.
Compensation: $42,000.00 - $44,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
WRS is dedicated to getting better, faster, in the field, for our payors, practices, and patients.
Payors want better outcomes. HCPs want better tools and service to supplement all they tackle daily. And patients want to get better, faster.
So WRS gets you better-from patent-pending products, to PROs in CCT, to professionalism unmatched in our industry. Multi-modal post-op pain management for orthopedic excellence. As a national provider of world-class Cold-Compression Therapy and Point of Care Dispensing, we're solely focused on systems that make patient recovery, and practice management, more efficient and effective.
Plus, our mission in multi-modal pain management is to combat the runaway Opioid Epidemic, utilizing the latest therapies, and best practices, to help drive consistently better outcomes for patients.
$42k-44k yearly Auto-Apply 60d+ ago
Patient Access Representative
Insight Hospital & Medical Center
Patient access representative job in Dearborn, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Our meticulous and empathetic PatientAccessRepresentative works in our Multi-Specialty facility to help provide patient care second to none!. The PatientAccessRepresentative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The PatientAccessRepresentative is cross-trained in all clinical administrative processes, therefore the PatientAccessRepresentative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The PatientAccessRepresentative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Travel Requirement: This position requires travel to various Insight office locations. Reliable transportation and the ability to work at different sites as needed are essential.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Greets and interacts with patients in a friendly and polite manner
* Provides solutions for customers; troubleshoots as needed
* Perform data entry through Electronic Medical Record system.
* Maintain medical records and patient confidentiality
* Perform insurance verification as needed and directed
* Answer phone calls in a friendly and helpful manner
* Register patients and schedule appointments as directed
* Ability to multitask and move between responsibilities in fluid manner
* Adheres to departments standards and Policy Stat policies
* Other duties as assigned
Qualifications:
* Able to provide eligibility for employment for any U.S. employer
* High school diploma or general education degree (GED) required
* Associate's or Bachelor's Degree in Business or related field desired
* 6 months of relevant customer service experience preferred
* Previous experience performing insurance verification is a plus
* Ability to maintain a high level of confidentiality and professionalism at all times
* Detailed oriented, conscientious and committed to precision in work results
* Ability to relate to and work effectively with a wonderfully diverse populace
* Exceptional phone and interpersonal skills
* Proficiency with computers, preferably strong typing and desktop navigational skills
* Ability to multitask and move between responsibilities in fluid manner
* Ability to independently problem solve
* Great data entry skills
* Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
* Friendly, empathetic & respectful
* Reliable in work results, timeliness & attendance
* Able to work in a fast-paced, and stressful environment while maintaining positive energy
* Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
* Committed to contributing to a positive environment, even in rapidly changing circumstances
* Is aware of standards and performs in accordance with them
* Must be able to travel to other locations
Insight is an equal opportunity employer and values workplace diversity!
$29k-36k yearly est. 60d+ ago
Patient Registration Spec - 500300
Utoledo Current Employee
Patient access representative job in Toledo, OH
Title: Patient Registration Spec
Department Org: Registration - 108820
Employee Classification: B1 - Classif'd Full Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 1
Start Time: 7:00AM End Time: 7:00PM
Posted Salary: 17.10
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The Patient Registration Specialist is highly skilled and works at a fully cross-functional level.
Minimum Qualifications:
Education/experience/licensing:
1. High School diploma or equivalent required.
2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:
Registration Specialist.
Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given).
Communication and other skills:
3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Physical Requirements:
1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable;
2) ability to hear with or without aides);
3) ability to orally communicate;
4) good manual dexterity;
5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently;
7) ability to bend, reach, stoop, kneel frequently;
8) ability to perform CPR (if required for position).
Occasional carrying of items weighing up to 30 pounds required.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$29k-37k yearly est. 32d ago
Title and Registration Specialist I
Lithia & Driveway
Patient access representative job in Farmington Hills, MI
Dealership:L0642 North Central Finance Center
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 15d ago
Title and Registration Specialist I
Pfaff
Patient access representative job in Farmington Hills, MI
-
Suburban Toyota of Farmington Hills, Farmington Hills, MI 48335
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 15d ago
Patient Access Representative
Surgeons Choice Medical Center
Patient access representative job in Southfield, MI
Job Description
PatientAccessRepresentative
26 hours per week
Dept: Registration
Surgeons Choice Medical Center is a patient centered health care facility and physician owned destination of care focusing on all hand, joint, orthopedic and sports medicine. In 2004, in an ambitious push to bring hospitality back to the hospital, a small group of top Metro-Detroit surgeons decided to create their own surgical hospital; one that provided patients with the best possible care in a small, easy-to-manage environment that truly embraces the best patient experience. We have since become the premier center of choice with 30 surgical beds and 6 operating rooms.
Surgeons Choice Medical Center has an exciting opportunity for a PatientAccessRepresentative. An ideal candidate has a passion to serve people to improve their quality of life and empower them on their health journey.
Perks for our staff:
Competitive hourly pay!
NO WEEKENDS, HOLIDAYS OR ON-CALL!
Health Safety Measures in place for everyone
A diverse & inclusive workforce that embraces communication, caring and courtesy.
Positive Onboarding Experience
Generous PTO accrual at start of employment.
Tuition Reimbursement & Continuing Education opportunities
401k with company match
Company Events
Community Discounts
And more!
Schedule: Days
Job type: Part Time
Role/Position Definition:
The PatientAccessRepresentative is responsible for accurately collecting and analyzing all required demographic, insurance, financial and clinical data elements necessary to register patients. Responsible for the provision of routine patientaccess activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Responsible for furthering the mission of Surgeons Choice Medical Center while consistently demonstrating the hospital's core values. Performs his/her duties in accordance with regulatory compliance requirements and the Hospital's Code of Conduct.
Qualifications/Position Requirements:
Education/Experience:
High School Diploma or G.E.D. required.
At least two years of medical clerical experience preferred.
Office experience in a healthcare setting preferred.
Licensure/Certification:
BLS certification preferred.
Knowledge, Skills and Abilities
Proficient reading and writing skills.
Proficient in computer usage (i.e. Windows-based operating system, Microsoft Office).
Proficiency in the use of general office equipment (i.e. copier, facsimile, telephones).
Proficient knowledge of Heath Information Systems.
Knowledge of human anatomy and physiology.
Strong communication, time management, organization, and customer service skills
are necessary to excel in this position.
Ability to work in a high-volume environment.
Knowledge of managed care and third-party payer benefit designs and reimbursement requirements.
Understanding of medical terminology, HIPAA privacy laws.
Understanding of CPTs (Current Procedural Terminology).
Duties & Responsibilities:
Assumes any and all clerical duties and responsibilities, as necessary.
Assists in ordering and stocking clerical supplies.
Assists in maintaining cost effectiveness by preventing waste of supplies.
Develops and maintains a good working rapport with interdepartmental personnel as well as other department areas within the facility.
Verifies necessary information (i.e. procedure, patient demographics and insurance coverage) and records in the electronic medical record, (i.e. CPSI).
Updating demographic information, as needed.
Identifying a source of payment, obtaining sufficient information to permit reimbursement, ensuring the information is complete and accurate and interfacing with insurers and members of the healthcare team.
Verifies insurance benefits and/or referral and obtain pre-certification/authorization for diagnostic procedures.
Ability to assess the patient's financial status and coverage provisions prior to scheduling procedures and routinely communicates with manager/director regarding collection concerns, questionable coverage and benefits.
May be required to do Charge Entry/Audit/Follow-up for all procedures performed at the unit/site.
Collect copays and payments on accounts and post payments in EMR.
Considers patient rights in performance of job duties and responsibilities.
Interacts appropriately with various age groups.
Accurately interprets age-specific patient responses to questions and instructions.
Considers age-specific patient requirements when responding to emergency situations.
Reviews forms for patient signature; obtains forms or signature(s) as required.
Provides information to the patient's family in the waiting area according to facility policy.
Monitors the reception and waiting areas.
Coordinates reception area activities for effective communication throughout the facility.
Answers telephone courteously.
Receives and relays messages effectively.
Contributes to the progress and development of the approved Quality Management Program.
Prepares statistical reports as required.
Maintains compliance with Surgeons Choice Medical Center's policies, procedures and accrediting bodies.
Communicates effectively with patients, visitors, physicians, and co‑workers, with interactions being respectful and courteous.
Keeps the office neat and orderly.
Adheres to safety policies and procedures in performing job duties and responsibilities.
Safety problems are identified and corrective actions taken.
Reports on observed or suspected violations, hazards, and noncompliance according to facility policy.
Maintains and promotes professional competence through continuing education and other learning experiences.
Seeks new learning experiences by accepting challenging opportunities and responsibilities.
Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements.
May be required to conduct tours of the facility.
Performs all other duties as assigned.
$29k-36k yearly est. 15d ago
Patient Service Specialist
Opportunitiesconcentra
Patient access representative job in Woodhaven, MI
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Schedule is Monday- Friday 9am-5:30pm
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$28k-34k yearly est. Auto-Apply 1d ago
Access Coordinator
Easterseals MORC
Patient access representative job in Village of Clarkston, MI
Easterseals MORC is hiring for an Access Coordinator to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with Medicaid Provider Manual Guidelines
Two years of experience in mental health field; preferred experience working with Individuals with Intellectual and/or Developmental Disabilities.
Duties and Responsibilities:
Access Coordinator (AC) screens intake calls and requests for services from Oakland, Macomb, Wayne, and other Counties.
Makes preliminary eligibility determination based on services for persons with Intellectual and Developmental Disabilities (I/DD) as outlined by regulations, funding source criteria and company protocol.
Makes preliminary decision of County of Financial Responsibility (COFR).
Assists individuals in scheduling intake appointment based on eligibility and residence.
Explains the intake process to the individuals and their family and answers questions.
Provides information regarding array of services provided by Easterseals MORC based on county of residence.
Explains the ability to pay rules to the individuals and their family as needed.
Gathers documentation needed for the intake appointment from Electronic Medical Records (EMR) or alternate sources that can provide required documentation.
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
$29k-37k yearly est. 60d+ ago
Patient Coordinator (Full Time)
Schweiger Dermatology 3.9
Patient access representative job in Garden City, MI
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: * Multiple office locations, find an opportunity near your home * Positive work environment with the tools to need to do your job and grow * Full time employees (30+ hours per week) are eligible for: *
Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date * 401K after 30 days of employment * Your birthday is an additional personal holiday * Company Sponsored Short Term Disability * Pre-tax savings available for public transit commuters * Part-time employees (less than 30 hours) are eligible for: *
Dental and Vision on 1st of the month after date of hire * 401K after 30 days of employment * Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Garden City Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays. Monday 1:00pm - 6:30pm, Tuesday 6:30am - 1:30pm, Wednesday 11:00am - 6:30pm, Thursday 6:30am - 1:00pm, and Friday 1:00pm - 7:30pm. Open Flexibility to help cover in a team environment is needed. Patient Coordinator/Medical Receptionist: * Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. * Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) * Understand provider to patient flow and anticipate provider's next steps to the best of their ability * Perform inventory responsibilities and stocking of supplies and equipment as requested * Attend all in-house training and continued education opportunities Qualifications: * Healthcare Experience is preferred. * Medical Receptionist Experience preferred. * Experience using EMR software and patient scheduling systems preferred. * Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. * Strong communication, interpersonal, and organizational skills. * Excellent patient relation and customer services skills. * Must be professional, reliable and dedicated employee. * Prefer prior experience working in a dermatology / medical environment preferred. * Open availability to work during weekdays and weekends. Hourly Pay Rate: $16.50 - $18 Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
$16.5-18 hourly Auto-Apply 4d ago
Patient Financial Advocate - Flower Hospital
Promedica Shared Services
Patient access representative job in Sylvania, OH
Department:
PatientAccess
Weekly Hours:
40
Status:
Full time
Shift:
Days (United States of America)
As a Patient Financial Advocate, you will ensure patients receiving services at ProMedica have been properly screened for financial responsibility and are informed of financial resources that are available.
You will help patients complete the application process for any payer source including Medicaid, COBRA and all other public funding resources. You will coordinate with external vendors to ensure eligibility for possible insurance or government programs has been thoroughly reviewed and pursued.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
Associate's degree in business or healthcare related field or equivalent combination of education and experience
2 years of progressive experience in a healthcare revenue cycle or clinical based department
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************
Equal Opportunity Employer/Drug-Free Workplace
$30k-38k yearly est. Auto-Apply 10d ago
Billing Representative - Collections
Bridgeview Eye Partners 4.6
Patient access representative job in Maumee, OH
With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors.
Locations: Maumee, OH
ESSENTIAL RESPONSIBILITIES:
Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
Resolve insurance billing related issues with insurance companies in regards to facility and physician billing.
Correct and re-bill insurance claims for payment per the billing guidelines of the payor.
Resolve coding and claim discrepancies with insurance companies.
Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging.
Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions.
Respond to denied claims quickly and efficiently to ensure prompt payment.
Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve.
Assist with the education of the office staff to improve collections performance.
Perform any other related duties as assigned by Supervisor.
OTHER RESPONSIBILITIES:
Demonstrate knowledge of the content and context of billing forms and documents such as insurance remittances and HCFA forms.
Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws.
Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding.
Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections.
Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software.
Work with ten-key calculators, computers and practice management software in a competent manner.
Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act.
EDUCATION AND/OR EXPERIENCE:
A minimum of one (1) year experience in patient services and or Medicare/Medical billing.
Experience in Optometry/Ophthalmology billing preferred.
COMPETENCIES:
Communication skills
Attention to detail
Adaptability
Customer service oriented
Problem solving skills
Integrity
Confidentiality
Decision-making skills
Adaptable to change
Stress tolerance
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Talking, Hearing, Repetitive motion.
Physical Requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.
$33k-39k yearly est. 31d ago
Insurance verification/ Prior Auth specialist
Surgical Specialists Group of Michigan 3.1
Patient access representative job in Saint Clair Shores, MI
Job DescriptionDescription:
We are seeking an Insurance Verification Specialist to assist with verifying benefits and coverage for office visits and surgical procedures. Duties will include obtaining referrals and authorizations prior to the service, verifying insurances at least 1-2 weeks in advance prior to service and ensuring any last-minute services have been authorized and creating clinic schedules. They will also need to obtain pre-authorization from insurance carriers in a timely manner, review denials and follow up with provider to obtain medically necessary information to submit an appeal, and prioritize the incoming authorizations by level of urgency. Candidates must be proficient with using the various payor sites for verification, must have at least one year of experience with insurance verification for Medicaid, Medicare, and most commercial plans.
Compensation will vary based on experience and skills.
Working hours: M-F 8:30-5pm (no weekends, no holidays)
Work setting: in-office only, remote work is not offered.
Looking for full time 40 hours/ week- could possibly consider part time but of minimum of 32 hours per week.
Benefits with Full time status: Medical, Dental, and Vision benefits; Paid PTO and sick time.
Requirements:
Education:
High school or equivalent (Required)
Experience:
Insurance Verification: 1 year (Required)
Prior Authorization: 1 year (Required)
Medical terminology: 1 year (Required)
Computer skills: 1 year (Required)
Language:
Arabic (Preferred, not required)
Ability to Relocate:
Saint Clair Shores, MI 48081: Relocate before starting work (Required)
Willingness to travel:
not required.
Work Location: In person
$35k-41k yearly est. 19d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Taylor, MI?
The average patient access representative in Taylor, MI earns between $26,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Taylor, MI
$32,000
What are the biggest employers of Patient Access Representatives in Taylor, MI?
The biggest employers of Patient Access Representatives in Taylor, MI are: