Patient access representative jobs in Tulare, CA - 133 jobs
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Scheduler
En Engineering 4.4
Patient access representative job in Fresno, CA
What You'll Do: * Partner with key department, project, and program stakeholders on developing & implementing controls measures to better manage project financials to mitigate financial losses. * Partner with stakeholders in the development of project schedules to control cost plans, conduct ongoing cost plan analysis, and perform variance & earned value analysis for stakeholders.
* Collaborate with stakeholders on the development of project & annual budgets, budget forecast planning, reporting, performance management, account data requests, and provide financial tracking system management and support.
* Manage orders from inception through completion and all required documentation is entered in current software system
* Maintain scope change, contingency release, change order, and journal entry logs.
* Maintain written and electronic project documentation and records for required aspects of the project: Maintain project files in accordance with established guidelines and requirements
* Document change order requests, project status, key issues, risks and resolution, priority changes and approvals.
* Provide Project Manager with monthly report of project costs and/or schedule information including variance analysis according to an agreed upon level of detail and prioritization.
* Provide Project Team members with current status report containing schedule and cost information. Comply with Utility Operations Policies, Standards and Guidelines.
* Analyze financial results on a monthly basis, providing explanations of significant cost drivers to PM Leadership
* In coordination with Project Manager develop project schedule and cash flow/forecast plans with functional department input.
* Monitor financial progress and maintain Project Manager's order group.
* Experience with appropriate software tools, e.g., SAP Work Management, P6, Excel, PowerBI
This is a hybrid remote & onsite role that will regularly require support at project sites in California as well as visits to the client office
We're building a talent pipeline for future opportunities that occur regularly. While there may not be an immediate opening, we're excited to connect with motivated candidates.
Required Qualifications:
* Bachelor's Degree - Required
* 5 years or more of Primavera P6 experience
* Experience functioning in a project controls capacity where you developed, implemented, and drove project controls measures for large-scale complex projects.
* Experience managing project cost, forecasts, budgets, and conducting financial reporting (developing, creating, analyzing, packaging, and presenting) for large-scale capital projects.
* Proficiency in Microsoft Office Suite - Excel (formulas, macros, pivot tables, vlookup, dashboards, etc.), SAP, Power BI, Tableau.
* Must have a valid drivers license without restrictions
Preferred Qualifications:
* Experience working within construction, energy, utilities, engineering (civil, mechanical, electrical), consulting or related space.
Not quite right for you? For a full listing of all our openings, please visit us at: *******************************
Who We Are:
ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.
In return for top talent, ENTRUST Solutions Group offers:
* Generous paid time off and benefits
* 401(k) retirement program with a company match
* Career development programs
* Tuition reimbursement
* Flexible work schedule
To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at:
******************************************************
Benefits & Salary:
* This position pays between $98,000 and $106,000 annually and is an exempt position.
* Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.
* Full time employees are eligible to earn PTO hours.
* May be eligible for discretionary bonus as determined by the company.
ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.
#LI-LL1
$98k-106k yearly 60d+ ago
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Customer Service Representative
The Sun-Maid 4.2
Patient access representative job in Fresno, CA
The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter.
Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers.
The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values.
Essential Job Duties:
• Primary duty is to manage customer transactions including sales orders, logistics and correspondence.
• CSR is the primary contact point for day-to-day transactions, both internal & external.
• Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility.
Customer management involves the following duties:
Set up new Customers as needed
Enter and manage customer orders daily
Oversee Customer contracts
Manage Export bookings & customs paperwork
Manage Customer promotions, promotional claims & disputes
Obtain and process credit/deduction documentation from Brokers or Customers.
Manage broker activities, including processing payments, adjustments and managing deductions
Ensure pricing on orders is correct and price lists are maintained
Coordinate customer requested returns
Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents
Sun-Maid internal collaboration involves the following duties:
Coordinate with Operations for production scheduling of customer specific items to meet demand
Notify supervisors and sales teams of Customer issues and assist in resolution.
Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team.
Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses.
Assist Accounts Receivable with short payments or overdue invoices.
Ability to handle one's own workload while providing back-up to other team members as needed
Ancillary Job Duties:
• Support implementation of new business solutions and/or procedures to improve accuracy and efficiency.
• Perform additional duties, as needed, by the company.
Requirements
Education and Experience:
Minimum AA degree preferred but not required.
Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment.
Proficiency in Microsoft Excel, Word and PowerPoint.
Strong problem-solving skills, organizational ability, and sound business judgment.
Excellent communication skills (written and verbal).
Excellent math skills and accounting skills recommended.
Ability to manage multiple tasks simultaneously.
Collaborative team player with a positive attitude and strong work ethic.
Salary Description $22-$26/hr
$22-26 hourly 4d ago
Customer Service Representative
Norma Group 4.2
Patient access representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
Sales and Growth
Identify upsell and add-on product opportunities by asking probing questions to identify product need.
Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
Communication of product promotions to customers through outbound calls.
Record complete and accurate information on job leads through inbound calls.
Sales region main point of contact for general customer service requests.
Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
Other
Support ISR and ISA in providing written job quotes as needed
Support ISR and ISA in logging information in the Salesforce as needed
Answer inbound calls in a timely and professional manner; meeting customers expectations.
Regional point of contact for distributors and sales representatives
Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
Generate and processing of profoma invoices
Other projects and assignments as designated by Supervisor
Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
Demonstrate exceptional interpersonal communication and relationship building techniques.
Have the ability to work in a diverse and dynamic team environment.
Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
Solid aptitude for learning new tools, processes and techniques.
Exceptional verbal and written communication skills.
Strong organization skills.
Minimum Qualifications
Demonstration of the competencies and skills listed above.
Two or more years of experience in a customer service, sales or call center environment with increasing responsibility.
NDS product and business knowledge or experience in a similar industry.
Working knowledge of Syspro or similar ERP system.
Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
Ability to effectively work cross functionally.
Desired Qualifications
Bachelor Degree
Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Clinical Support Associate
Dhillon Healthcare Group
Patient access representative job in Visalia, CA
Qualifications
Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an experienced Clinical Care Coordinator to join our dynamic team. This is a full-time position in our office in Visalia, CA.
Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. Our goal is to help patients live their final days with dignity and comfort.
Benefits
Competitive hourly pay
Medical benefits
401k matching
Supportive and friendly work environment
Requirements
Hospice experience preferred
At least two (2) years related experience, preferably in scheduling, medical records or medical office coordination.
Competency with Microsoft Office suite of programs, including Word, Excel and PowerPoint.
Strong understanding of the hospice philosophy.
Demonstrated ability to maintain performance in a fast-paced, heavy work environment while paying great attention to detail.
Strong interpersonal and communication skills.
Ability to deal tactfully with customers, clinical staff and the community.
Responsibilities
Manages all daily clinical records functions.
Protects all clinical records through the maintenance of control procedures for all open and closed records.
Forwards copies of clinical records to authorized users according to policy.
Completes an administrative record audit following patient discharge and forwards the record to the Clinical Supervisor for clinical audit.
Monitors aged unsigned physician orders and submits second and third requests for signed orders to overdue physicians, calls or visits the offices of seriously overdue physicians.
Ensures accurate and prompt filing and retrieval of clinical records.
Maintains patient confidentiality and protects operations by monitoring confidential information.
Ensures compliance with all state, federal, and CHAP regulatory requirements.
Maintains positive working relationships with patients, families, clinical staff and community partners.
Assists in coordinating care with community partners including preparing plan of care update documents, communicating scheduled care conferences and faxing physician orders as needed.
Provides back-up office assistance including answering phones promptly and efficiently. Responds to messages appropriately and disseminates information to the appropriate persons.
Maintains patient confidentiality and protects operations by monitoring confidential information.
Provides support to clinical staff by means of back office support.
Responds to messages appropriately and disseminates information to the appropriate persons.
Participates in patient survey activities, documents findings and notifies appropriate supervisor of any dissatisfied customers.
$41k-61k yearly est. 9d ago
Customer Service Rep
Personnel Solutions Unlimited
Patient access representative job in Visalia, CA
Act as the primary point of contact and liaison for Foundation, Key Medical Group and delegated health plan members and providers contacting the plan regarding general inquiries, concerns or requests for information ? Develop a general understanding of all member facing materials, communications and interactions and be prepared to respond appropriately to follow up calls ? Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving program services and benefits ? Follow established policies, procedures, guidelines and resources to respond to member and provider inquiries and resolve concerns in an accurate, timely, professional, and culturally competent manner ? Intake, handle and coordinate member grievances, appeals and claim issues, escalating to the customer service lead or department manager, when necessary ? Educate members and providers on eligibility, medical and pharmacy benefits and how to access services in a manner that achieves excellent service standards and maintains high customer satisfaction ? Use listening skills and judgment to appropriately categorize and accurately document all contacts and follow-up actions regarding member and provider communications and activities in accordance with established guidelines, policies and procedures ? Appropriately handle member and provider requests through alternative channels such as e-mail, voicemail, fax, walk-in, etc.
in accordance with established procedures ? Triage member and provider requests or inquiries for other departments ? Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training and coaching sessions ? Identify member/provider issues and trends and report relevant information to the customer service lead or manager ? Perform other related duties as required or assigned.
Call Center experience a plus/Bilingual Spanish a plus.
$32k-41k yearly est. 42d ago
Scheduler
Electrical Power Source Fresno
Patient access representative job in Fresno, CA
Job Description
Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
Manages department schedule by maintaining calendars for department personnel and arranging meetings.
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Pull Permits with PG&E and different city permits when needed
Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects.
Contributes to team effort by accomplishing related results as needed.
Knowledge on how to use Service Titan
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$40k-69k yearly est. 12d ago
Patient Care Coordinator - Front Office
Skin and Cancer Institute
Patient access representative job in Fresno, CA
Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
$33k-52k yearly est. Easy Apply 5d ago
Patient Care Rep
Sonrava
Patient access representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
Set and achieve personal sales goals while supporting the goals of the team.
Greet patients in a timely, professional, and engaging manner.
Introduce new patients to the office and staff.
Provide patient consultations and communicate information about recommended treatments.
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
Nurture the patient relationship to encourage patient retention.
Work as a team player to ensure each customer receives the best service possible.
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
Minimum of high school diploma or equivalent required.
Customer service focused.
Excellent time management and organizational skills.
Preferred dental office experience.
Preferred experience with dental insurance.
Preferred experience with Denticon/Dentrix.
Skills and Abilities:
Two (2) years of sales, customer service or related work experience.
Bilingual Spanish-English skills preferred.
Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
Ability to quickly learn new procedures and processes.
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality
Work Environment and Conditions:
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
$34k-43k yearly est. Auto-Apply 4d ago
Patient Care Rep
Sonrava Health
Patient access representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
* Set and achieve personal sales goals while supporting the goals of the team.
* Greet patients in a timely, professional, and engaging manner.
* Introduce new patients to the office and staff.
* Provide patient consultations and communicate information about recommended treatments.
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
* Nurture the patient relationship to encourage patient retention.
* Work as a team player to ensure each customer receives the best service possible.
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
* Minimum of high school diploma or equivalent required.
* Customer service focused.
* Excellent time management and organizational skills.
* Preferred dental office experience.
* Preferred experience with dental insurance.
* Preferred experience with Denticon/Dentrix.
Skills and Abilities:
* Two (2) years of sales, customer service or related work experience.
* Bilingual Spanish-English skills preferred.
* Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
* Ability to quickly learn new procedures and processes.
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality
Work Environment and Conditions:
* Travel as needed for training and to perform job functions.
* Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
* Potential of prolonged sitting and standing
$34k-43k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Isaac Martinez-State Farm Agent
Patient access representative job in Porterville, CA
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Isaac Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$32k-41k yearly est. 5d ago
Customer Service Representative
Quipt Home Medical
Patient access representative job in Fresno, CA
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts us either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
* Medical Insurance- multiple plans to choose from
* Dental & Vision Insurance
* Short Term Disability & Long Term Disability Options
* Life Insurance
* Generous PTO plan
* Paid Holidays
* 401K
* 401K match
* Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
* All products we carry
* Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
* Basic Brightree Functions
* Proper Intake Procedures
* Insurance Verification and Eligibility
* CMN Requirements and Prior Authorizations
* Documentation Requirements of the Equipment
* Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
* Difference Between Verbal, Written and WOPD orders
* Complaint Resolution Procedures
* Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
* Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
* Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
* Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
* Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
* Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
* Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
* Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
* Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
* Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
* Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
* Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
* All patient files and information are maintained and current at all times.
* Participates in company training programs
* Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
* Timely filing of all necessary paperwork into patient charts.
* Assist in working various computer reports for quality assurance.
* Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
* Strict adherence to all company policies and procedures.
* Performs schedules hours, staggered shifts in accordance to the needs of the company.
* Perform all above duties in other company locations when required.
* May perform other duties not specifically listed in this position description as assigned by supervisor.
* Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
* High School Diploma or equivalent
* Previous experience in a Clerical or Customer Service environment
* Knowledge of Microsoft Office (Word, Excel) etc.
* Proficient general office skills (typing, computer, fax, filing, multiple phone line)
* Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$32k-41k yearly est. 13d ago
Customer Service Representative (Order Processing Specialist)
Vie Del
Patient access representative job in Fresno, CA
Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment.
SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties.
DUTIES:
1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs
2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer
3. Input order onto the Telephone Order Pad and enter data into the computer.
4. Submit shipping instructions, release empty rail cars and file claims with the railroad online
5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary
6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer.
7. Plan and direct the activity involved in the movement of inbound and outbound freight
8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods
9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees
10. Review account receivable and customer payment history to:
a) Ensure product is not shipped to customers with overdue accounts, without company President's approval
b) Verify that payment terms offered to customer remain appropriate
c) Contact past due accounts for payment status
d) Deduct incoming payments on weekly Accounts Receivable report.
11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including:
a) Recommending type of packaging or labeling needed for order
b) Follow up on orders to ensure delivery by specified dates.
c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs
12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer
13. Receive and research customer complaints
14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare
Export papers & email to customers, Customs and carrier
15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval.
Notify Quality Control, Shipping and Production Departments when approved
12/11/2020 Page 2 of 3
16. Maintain files of order documentation, invoices, freight rates, correspondence, etc.
17. Compile statistics and prepare various reports as directed by management
18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured
19. Perform all other duties associated with Customer Service
20. Log shipments off customer contracts
21. Prepare daily and weekly inventory, daily shipping schedules.
ADDITIONAL DUTIES:
1. Perform other duties which may be assigned by the President.
2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred.
1. Education and Experience
High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable.
2. English Language Skills
Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing.
3. Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
4. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Other Requirements
Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
$32k-41k yearly est. Auto-Apply 60d+ ago
Customer Service Rep - Manufacturing Company
Hire Up Staffing Services
Patient access representative job in Fresno, CA
TempToFT
Customer Service Rep - Manufacturing
Expanding Fresno manufacturer has an immediate opening for a Customer Service Rep to act as account manager to specific customers in building lasting relationships with the company to increase customer loyalty.
Ideal candidates will have a minimum of 4 years of experience working in a Customer Service, Administrative or Purchasing role in a manufacturing company. Excellent communication (written and verbal) skills are vital along with advanced computer skills. A working knowledge of JDE , Salesforce or CRM software is preferred. The ability to establish and maintain interpersonal business relationships with customers, co-workers and vendors is a must.
Duties for this position include handling incoming calls from customers, entering verbal, faxed or EDI purchase orders, assisting with product related questions, assisting with shipping questions, keeping accurate notes and call logs along with various other related responsibilities. This is a direct hire position, with a salary range of $16-18 per hour or more depending on experience.
Company is known for their competitive salaries, their rewarding work environment and retaining amazing staff. Everyone who works in this customer service department loves working there and the reason for the opening is because someone took a promotion.
If you have 4 years of experience working with customers at another manufacturing company and you're ready to take the next step in your career, this is a job that you should apply to!
Please email your resume to rebecca@hireupss.com and reference "Customer Service Rep - Manufacturing" in the subject line. I would be happy to review your resume and have a personal conversation with you about your experience. Keep in mind if you are confidentially looking, that I have 12 years of career/recruiting experience and will keep any information that you share with confidence.
Look forward to hearing from you!
Locally owned and operated, while expanding throughout the Central Valley (including Merced, Madera, Fresno, Visalia and Bakersfield areas), we are dedicated to serving our clients and applicants with the most comprehensive and professional level of service because we strive to serve you the best out of any recruitment service in our area.
You may also apply on our website at http://hireupss.com and keep up to date by “liking” us on Facebook at http://facebook.com/hireupss. Rate us on Indeed at: http://www.indeed.com/cmp/Hire-Up-Staffing-Services
We are confident you will find our service is a step Hire Up from the rest!
$16-18 hourly 60d+ ago
Front Office/Customer Service Representative
Closets By Design Fresno 4.1
Patient access representative job in Fresno, CA
Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Benefits
Listed pay of $k includes base pay.
Paid training and ongoing professional development
Paid holidays and paid time off.
Retirement benefits.
Open door policy with your manager.
Responsibilities
Answer and direct incoming phone calls and be responsible for booking appointments.
Manage designers appointment calendars in CRM.
Greet visitors and assist with office support needs.
Deliver administrative support for office staff, sales team, and production/installation department.
Complete general office duties with strong verbal and written communication skills.
Requirements
No degree is needed. We are looking for candidates with office experience.
Proficient in Microsoft Office.
Excellent phone etiquette.
Strong personal organizational skills.
Strong work ethic.
Strong verbal and written communication skills.
Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
Serve Others
Be a Problem Solver
Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days.
$31k-39k yearly est. 21d ago
Customer Service Representative
Recruitment Alley
Patient access representative job in Fresno, CA
We have an urgent need for a Customer Service Representative. The candidate must have excellent attention to detail, friendly and outgoing personality, experience in a similar role is a plus.
, $16\-20 per hour.
Duties:
Emailing customers
Booking orders with freight providers
Entering orders into the system
Filing
Creating order packets
Other administrative duties as needed
Submit your resume to Alley to apply.
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$16 hourly 60d+ ago
FINANCIAL COUNSELOR - Credit & Collections Dept - Full Time - Days
Sierra View Local Health Care District 4.0
Patient access representative job in Porterville, CA
PATIENT POPULATION: The patient population served can be all patients, including geriatric, adult, adolescent, pediatric, and newborn. This also includes services which affect facility staff, physicians, visitors, vendors and the general public.
POSITION SUMMARY:
Under the direct supervision of the Administrative Director of Revenue Cycle and the Manager of Patient Financial Services, the Financial Counselor is responsible for assisting the Hospital's uninsured or under insured patients with navigation of the process related to applying for various government sponsored healthcare programs. The above should be carried out within the regulations and guidelines of Medicare, Medi-Cal and commercial insurance contracts.
Must be able to work normal/scheduled working hours to include Holidays, call-backs, weeknights, weekends, and on-call. Agrees to participate, as directed, in emergencies and community disasters during scheduled and unscheduled hours. As a designated disaster service worker you are required to assist in times of need pursuant to the California Emergency Services Act.
(Gov't. Code §§ 3100, 3102)
Needs to recognize that they have an affirmative duty and responsibility for reporting perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or this organization's standards/code of conduct.
The employee shall work well under pressure, meet multiple and sometimes competing deadlines; and the incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors.
EDUCATION/TRAINING/EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, two (2) years of Patient Accounting in a Hospital, Medical Provider or large Physician practice experience preferred. Must be bilingual (Spanish), have some medical billing and/or follow up experience. Should have knowledge of Medi-Cal, County, and other indigent opportunities; Medicare and/or Medi-Cal guidelines.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence if required. Individual must be bilingual in English/Spanish.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages if required.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Should be able to work well under pressure and multi-task.
To perform this job successfully, an individual should have knowledge of office machines and computer data entry, computer billing systems, and Microsoft applications."
LICENSURE/CERTIFICATIONS:
To perform this job successfully, an individual should be a high school graduate or equivalent preferred.
Responsibilities and Essential Functions:
*Indicates Essential Function
1 * Secures inpatient accounts by conducting interviews with the Hospital's uninsured patients and/or family members for the purpose of evaluating the patient's qualification for government programs. Assists patient by initiating application/information gathering for programs.
2 * Collaborates with the on-site county worker to ensure uninsured or underinsured patients are properly linked to the appropriate government sponsored program.
3 * Meets or speaks with collection representatives, patients or any other individuals that have legal rights or obligations on accounts to assist in the prompt resolution of outstanding patient accounts receivable.
4 * Collaborates with Case Management and the Authorization Coordinator to ensure compliance with the Medicare Life Time Reserve requirements.
5 * Assists patients with contacting insurance companies and/or billing department when questions arise concerning services covered and payment of services.
6 * Assists patients with making installment contract agreements pre or post services. Verifies eligibility for Medicare patients in the system and notes accounts in HIS system.
7 * Knowledgeable in government sponsored program rules and regulations. This shall include knowledge in completing government sponsored program forms. Reviews state and federal bulleting and memos to keep informed of any new regulations.
8 * Monitors and maintains large caseload of patient accounts in an efficient and organized manner. This shall include the entire caseload being worked with documentation on the accounts in the HIS system.
9 * Documentation reflects compliance with established Hospital policies and procedures.
$46k-59k yearly est. 3d ago
Insurance Clerk
Conalep
Patient access representative job in Fresno, CA
The insurance clerk will be responsible for providing administrative support to insurance agents and customers.
They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries
Responsibilities:
1. Process claims generated by the computer system on a daily basis.
2. Complete claims that lack required information by researching appropriate sources of information.
3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up.
4. Follow-up on rejected claims and re-submit or bill the patient if applicable.
5. Enter all OB encounters on daily basis.
6. Maintain up-to-date files.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
$31k-38k yearly est. 60d+ ago
Scheduling Coordinator (31173)
Ime Resources
Patient access representative job in Fresno, CA
ExamWorks is looking for a Scheduling Coordinator to join our team in Fresno, CA!
As a Scheduling Coordinator, you'll be the superhero behind the scenes, helping to coordinate appointments and support our clients, physicians, and examinees with ease.
Perks of the Role:
Full-time position: Monday-Friday,
Competitive pay: $21 to $22 per hour
Start ASAP: We're looking for someone who's ready to jump in and get trained-we'll have you hitting the ground running in no time!
Duties and Responsibilities Include:
Schedules examinations through IME Centric or office specific system database.
Schedules and confirms appointment dates and times with physicians' offices.
Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
Coordinates with the client to obtain required medical records prior to examination.
Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.
Prepares and sends exam notification letters daily.
Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.
When required, responsible for ensuring prompt pre-payment for services issued.
Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.
Provides support and/or coverage to satellite offices as needed.
Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.
Processes mail, deliveries and shipments as needed.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
Education and/or Experience
High school diploma or equivalent required.
A minimum of one year related experience; or equivalent combination of training and experience.
Experience in a medical office preferred.
QUALIFICATIONS
Ability to consistently handle multiple phone lines with heavy call volume.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to type a minimum of 35 W.P.M.
Ability to follow instructions and respond to upper managements' directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws
$21-22 hourly 9d ago
Credentialing Specialists
Armada Ltd. 3.9
Patient access representative job in Fresno, CA
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$42k-59k yearly est. 22d ago
Care Coordinator-ECM - Delano CHC
Clinica Sierra Vista 4.0
Patient access representative job in Delano, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
Assign patients to provider panels ensuring balance.
Receives monthly panel report and reviews PCP assignments.
Determines continuity percentages for each provider - assure that majority of visits with PCP
Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
Collaborates with appropriate site.
communication with outside provider to ensure continuity.
Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
Run, manage and analyze standard CSV reports.
Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
Education: Medical Assistant certification or program completion preferred.
Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
Bilingual (Spanish-English) preferred.
Maintain excellent internal and external customer service at all times.
Maintain the highest degree of confidentiality possible when performing the functions of this department.
Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
Must be able to work independently, handling high volume and multiple tasks.
Must be reliable with attendance.
Must be highly organized and detail oriented.
Possess knowledge of modern office equipment, systems and procedures.
Ability to multi-task and work efficiently in a potentially stressful environment.
Ability to apply common sense understanding when carrying out detailed written or oral instructions.
Must have excellent verbal and written communication skills.
Ability to effectively present information and respond to questions from internal and external customers.
Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
Teamwork skills a must.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$34k-41k yearly est. Auto-Apply 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Tulare, CA?
The average patient access representative in Tulare, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Tulare, CA
$37,000
What are the biggest employers of Patient Access Representatives in Tulare, CA?
The biggest employers of Patient Access Representatives in Tulare, CA are: