Scheduler
Patient access representative job in Roseville, CA
Develop and maintain detailed project schedules from preconstruction to completion
Build baseline, bid, and proposal schedules in collaboration with teams and trade partners
Perform schedule updates, forecasts, and resource loading using Primavera P6 (and future systems)
Track critical paths, float, constraints, and milestones
Provide monthly schedule reports, narratives, and KPI metrics
Identify and communicate risks, delays, productivity impacts, and changes
Support cost impact analysis, change orders, claims, and dispute resolution
Ensure contractual compliance in scheduling communications
Deliver hands-on training to project and self-perform teams
Assist in migrating FLINT's scheduling platform from P6 to Oracle Primavera Cloud
Champion process improvements and standard operating procedures for scheduling across divisions
Job Requirements:
7+ years of construction experience, including 5+ years in scheduling
Demonstrated expertise in Critical Path Method (CPM) scheduling
Deep knowledge of construction methods, workflows, sequencing
Ability to interpret plans, specs, and submittals
Familiar with job cost reporting, cost accounting, and change order processes
Proficient in Primavera P6, Microsoft Office Suite, and Bluebeam
Exposure to 4D/BIM scheduling, data visualization tools, and modern scheduling tech
Outstanding communicator, collaborator, and critical thinker
Willing to travel locally to job sites within FLINT's service areas
Formal degree is a plus, but not required. We value hands-on experience, sequencing intuition, and communication skills above all.
What Success Looks Like
Within 6-12 months, you'll take full ownership of FLINT's project schedules
You'll serve as the go-to scheduling expert and trainer for the company
You'll lead the transition to Oracle Primavera Cloud
Your work will improve schedule reliability, reduce risk, and increase project predictability across the board
Medical Credentialing Coordinator
Patient access representative job in Antioch, CA
IDR is seeking a Medical Credentialing Coordinator to join one of our top clients in Antioch, CA. This role is pivotal in ensuring the integrity and accuracy of provider data, supporting the timely onboarding and privileging of medical staff and allied health professionals. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Medical Credentialing Coordinator:
• Administer and oversee all aspects of credentialing, recredentialing, and privileging for physicians, allied health professionals, and contracted providers.
• Perform primary source verification (PSV) of licensure, board certifications, malpractice claims history, and other required credentials.
• Maintain, audit, and update provider data in the Echo credentialing system, ensuring accuracy and timeliness of records.
• Collaborate with medical staff leadership and committees to prepare and distribute credentialing reports.
• Ensure compliance with regulatory agencies and internal policies, liaising with external health plans and auditors during credentialing audits.
Required Skills for Medical Credentialing Coordinator:
• Minimum of 3 years of recent, hands-on experience in medical staff credentialing within a hospital or health system setting.
• Proficiency in Echo Credentialing Software and Microsoft Office Suite.
• Deep understanding of credentialing standards, bylaws, and accreditation requirements.
• Exceptional attention to detail, strong organizational and communication skills.
• Ability to work independently under tight deadlines in a fast-paced environment.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
#LI-onsite
Credentialing Coordinator
Patient access representative job in Antioch, CA
Job Title: Credentialing Coordinator III
Pay Rate: $65.00
Assignment Type: Temporary assignment expected to last approximately 3 months, with potential for extension based on department needs
Work Schedule: Full-time, On-site
Department: Medical Staff Services
JOB DESCRIPTION:
Our client is seeking a Scheduler for a contract opportunity for a healthcare organization. The Credentialing Coordinator III is responsible for performing advanced credentialing and recredentialing functions in alignment with standards, federal and state regulatory requirements, and health plan credentialing criteria. This position plays a key role in maintaining the integrity and accuracy of provider data, ensuring compliance, and supporting the timely onboarding and privileging of medical staff and allied health professionals.
This role requires extensive hands-on experience with medical staff credentialing processes, including verification of licensure, board certification, malpractice coverage, and professional references, as well as familiarity with Echo credentialing software.
Essential Duties and Responsibilities
Administer and oversee all aspects of credentialing, recredentialing, and privileging for physicians, allied health professionals, and contracted providers.
Perform primary source verification (PSV) of licensure, board certifications, malpractice claims history, DEA/CDS registrations, and other required credentials.
Maintain, audit, and update provider data in the Echo credentialing system, ensuring accuracy and timeliness of records.
Support Medical Staff leadership and committees by preparing and distributing credentialing reports and ensuring all required documentation is complete before review.
Ensure compliance with regulatory agencies (e.g., Joint Commission, CMS, NCQA) and Sutter Health's internal policies.
Liaise with external health plans, auditors, and regulatory bodies during credentialing audits and reviews.
Collaborate closely with physician leaders and department managers to resolve credentialing discrepancies or delays.
Participate in continuous process improvement initiatives to streamline credentialing workflows and reduce turnaround time.
Maintain confidentiality of all provider and organizational information in accordance with HIPAA and company policy.
Required Qualifications
Minimum of 3 years of recent, hands-on experience in medical staff credentialing or provider enrollment within a hospital or health system setting.
Echo Credentialing Software proficiency is required.
Demonstrated experience using Microsoft Teams and Microsoft Office Suite (Word, Excel, Outlook)
Deep understanding of credentialing standards, bylaws, and accreditation requirements (Joint Commission, CMS, NCQA).
Working knowledge of medical staff office operations and governance processes.
Exceptional attention to detail and data accuracy.
Strong organizational, analytical, and communication skills.
Ability to work independently under tight deadlines in a fast-paced environment
Professional demeanor and ability to interact effectively with physicians and administrative leaders.
Certified Provider Credentialing Specialist (CPCS) certification through NAMSS preferred.
Experience supporting medical staff committees or working directly with physician leadership in a credentialing office environment.
Customer Service Representative
Patient access representative job in Sacramento, CA
Customer Service Specialist
Sacramento, CA (onsite)
$20-22/hr
Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today!
Key Responsibilities
Handle 30-50 calls per day in a timely and professional manner.
Provide inbound telephone coverage and answer general product/service questions.
Place outbound calls for scheduling, follow-ups, and lead generation.
Accurately enter and update customer data in the system.
Research and resolve service requests, warranty issues, and complaints.
Promote company products/services and qualify leads.
Maintain compliance with company policies and safety standards.
Qualifications
Education: High school diploma or equivalent required.
Experience: Minimum 1 year of customer service experience; call center experience preferred.
Strong communication and interpersonal skills.
Computer proficiency with accurate data entry abilities.
Ability to work in a fast-paced, results-driven environment.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
Patient Access Rep I
Patient access representative job in Carmichael, CA
We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position.
Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service or administrative role is preferred
- Proficient in computer skills, including knowledge of electronic medical record systems
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Demonstrated ability to multitask effectively
- Empathy and compassion when interacting with patients
- Familiarity with medical terminology and insurance procedures is a plus
Responsibilities:
- Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process
- Collect and accurately input patient demographic and insurance information into the system
- Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies
- Collect patient payments accurately and ensure compliance with procedures
- Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed
- Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality
- Collaborate with the healthcare team to ensure seamless patient flow and optimal experience
- Stay updated on insurance regulations to effectively navigate insurance processes
- Participate in ongoing training and professional development opportunities to enhance job knowledge and skills
Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
Patient Services Rep
Patient access representative job in Vacaville, CA
At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices.
Education: Some college business or computer course work preferred. Course work in medical terminology preferred.
Licensure/Certification: Current AHA or equivalent BLS certification required.
Experience / Skills: Two years of customer engagement experience and/or service centered role required. Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred. Excellent customer service skills required. Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion. Ability to successfully manage multiple priorities effectively and within expected timeframes. Working knowledge in the areas listed below, required:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation.
* Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment.
* Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care.
* Organizational process and procedures
* NorthBay Health's Clinical computer systems
Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Open to learning new things and partnering with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. Strong organizational skills.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Compensation: Hourly Salary Range MIN $ 26.92- $32.75 (Offered hourly rate based on years of experience)
Auto-ApplyRegistrar
Patient access representative job in Vallejo, CA
Touro University California (TUC) is a private, graduate and undergraduate, degree awarding institution with a main campus located in the greater San Francisco Bay Area city of Vallejo, California and a satellite campus located Los Angeles, California. Established in 1997, TUC offers its 1,300 students an innovative education in one of several disciplines including osteopathic medicine, pharmacy, physician assistant studies, nursing, public health, radiologic technology, and diagnostic medical sonography. As a proud member of the Touro University System (TUS), TUC is passionate in pursuing its mission of educating caring professionals to serve, to lead, and to teach.
POSITION DESCRIPTION:
While both honoring its past and embracing its future, TUC is now seeking qualified candidates to serve as the university's new Registrar. Reporting to the Associate Dean of Enrollment Management and serving as a key leader within the Division of Student Affairs, TUS, and the rest university community, the Registrar is the university's academic records officer and leads a customer-focused, dynamic, and detailed oriented staff who are responsible for all aspects of the university's student academic record-keeping systems. The successful candidate must be accurate, results-oriented, and very organized with a high attention to detail. The position requires the individual to be able to work directly and support TUC academic deans and program managers, oversee multiple projects, and complete complex administrative tasks in a dynamic environment.
The Registrar is responsible for course registration, academic record maintenance, development support and enforcement of academic and graduation policies, communication with students about academic records and registration activities and tasks; and certifying student enrollment and degree completion.
The Registrar position coordinates, and/or performs work with highly sensitive and confidential matters and is expected to maintain appropriate confidence and work in an environment with a high degree of trust and integrity. The Registrar must enjoy a fast-paced, flexible environment with a focus on high quality, accurate data produced in a timely manner. This position requires that the Registrar be an expert in a modern student information system database (Banner is preferred); be proficient in submitting data for institutional reports (i.e., reports for the National Student Loan Clearing House, Veterans Administration, academic program accreditation association, etc.) as well as be highly skilled and adept in using Excel and Microsoft Office Suite and other similar type of software program(s).
The Registrar manages the information technology related to academic records and provides leadership in maintaining and developing systems to enhance the integrity and efficiency of academic recordkeeping.
Responsibilities
SPECIFIC RESPONSIBILITIES:
Recurring Tasks:
Oversees record maintenance functions for all Office of Registrar files, including imaged and achieved files.
Administers and implements university rules, regulations, policies, and procedures for the Office of the Registrar and its academic record keeping and processing.
Responsible for ensuring university regulatory compliance of the Federal Education Rights and Privacy Act (FERPA).
Serves as primary coordinator for development of university academic calendars
Responsible for the management of student registration.
Certifies student enrollment.
Responsible for the graduation audit and final conferring of student degrees.
Oversees the maintenance and updates of academic records for all students and alumni.
Certifies student eligibility for local, state, and national examinations.
Responds to legal and other inquiries regarding academic records.
Assures responsiveness of the Office of the Registrar functions to the overall needs of the university, students, faculty and administrators.
Serves as a leader within both the Division of Student Affairs and as a member of the TUS system Registrar team.
Participates collegially and cooperatively with colleagues within TUC, Touro University Nevada (TUN) and TUS.
Oversees implementation of TUS Registrar system enhancements and projects at TUC (i.e., digital scanning, testing of billing, cross office coding, etc.).
Oversees university Veterans Affairs operations and serve as the university's certifying officer for VA educational benefits.
Supports campus VA certification and maintains compliance.
Works directly with the Academic Deans and program chairs in support of their program schedules, course offerings, degree requirements, and academic calendar.
Creates and compiles reports for a variety of university departments (i.e., Institutional Research) as well as for many outside agencies including federal, state, and regional accreditation organizations, Department of Education reviews, licensing audits, and TCUS system wide student records audits by outside agencies.
Maintains and updates all Office of the Registrar information available to students on the TUC website.
Develops and publishes the TUC Catalog. Upholds catalog and program handbook policies and procedures.
Contributing to the overall success of the Division of Student Affairs by performing all other duties as assigned by the Vice Provost and Dean of Student Affairs.
Periodic Tasks:
Participates in Student Affairs major events such as, but not limited to, new student orientation, white coat ceremony, commencement, etc.
Participates in university committee work.
Travels to Touro system campuses for training and system wide collaborations
SUPERVISORY RESPONSIBILITIES:
Supervise, train, and evaluate the following staff members: An Associate Registrar and three Assistant Registrars.
Qualifications
QUALIFICATION(S):
Minimum Qualifications:
Baccalaureate degree required, Master's degree strongly preferred.
Demonstrated record of registrar leadership and student services experience.
Experience and enthusiasm in working with a diverse student, staff, and faculty population
Ability to work independently or collaboratively as the situation demands, managing competing priorities in a professional and positive manner.
CORE COMPETENCIES:
Must have in-depth modern database skills such as Banner, PeopleSoft, or Jenzabar; Banner is highly preferred
Working knowledge of FERPA and ability to train and assist faculty, staff, and students in understanding the FERPA act.
Ability to create and maintain collaborative and productive work relationships
Extensive training and presentation experience
Ability to create and implement successful practices in academic recordkeeping.
Excellent oral and written communication skills.
High level of conceptual, analytical, and organizational skills.
Ability to be innovative
Must be detail-oriented and accurate
Proficient with various computer applications and programs.
Maximum Salary USD $109,242.00/Yr. Minimum Salary USD $92,855.70/Yr.
Auto-ApplyUtilization Management Representative II
Patient access representative job in Rancho Cordova, CA
Location: Virtual: This role enables associates to work virtually full-time in CALIFORNIA, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Hours: Monday - Friday, an 8-hour shift between 8 am - 5 pm PST.
The Utilization Management Representative II is responsible for conducting service coordination functions for a defined caseload of individuals
How will you make an impact:
* Managing incoming calls
* Determine contract and benefit eligibility; creates authorizations for LTSS members.
* Obtains intake (demographic) information from LTSS providers.
* Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care.
* Processes incoming requests, collection of information needed for review from providers.
* Verifies benefits and/or eligibility information.
* May act as a liaison between LTSS and internal departments.
* Responds to telephone and written inquiries from providers and in-house departments.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long term services and supports.
* May also serve as to mentor, subject matter expert or preceptor for new staff, assisting the formal training of associates, and may be involved in process improvement initiatives.
Minimum Requirements:
* Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Qualifications:
* For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
* Previous experience working in a social work setting preferred.
* BA/BS degree is preferred in the field of health care.
* Specific education, years and type of experience may be required based upon state law and contract requirements.
* Travel to worksite and other locations when necessary.
* For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $19.00 to $31.09
Locations: California
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyHospital Based Patient Advocate
Patient access representative job in Roseville, CA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Roseville, CA as well as covering on-site at a hospital in Auburn CA, with a Monday-Friday schedule from 10:00AM to 6:30PM.Driving required must have a valid Drivers License.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Patient Access Scheduling Representative (Outpatient); Full Time
Patient access representative job in Lodi, CA
Centered in the heart of San Joaquin County, Adventist Health Lodi Memorial has been one of the area's leading healthcare providers since 1952. We are comprised of a 190-bed hospital, 17 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Lodi and the surrounding areas. Lodi is known for its small-town charm, extensive vineyards and delicious local restaurants and bakeries. The allure of Lodi's close-knit community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as a quick drive to Lake Tahoe or the Northern California coast.
Job Summary:
Facilitates patient medical and financial clearance using medical and healthcare knowledge, clinical judgment, and communication skills to assist in resolving difficulties surrounding patient access, authorization of services and coordination of scheduled programs. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Regularly works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
* Two years' healthcare experience: Preferred
Essential Functions:
* Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
* Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
* Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
* Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPatient Rights Advocate- Sacramento
Patient access representative job in Sacramento, CA
Job DescriptionSalary: 22.00
About Us Sustainable Wellness Solutions (SWS) is a peer-run nonprofit dedicated to advocacy, peer support, housing, and education for individuals living with mental health and substance use challenges. Our mission is to provide culturally competent, strength-based services that foster empowerment, self-responsibility, and community integration.
We believe in hope, empowerment, self-worth, and respect, and we work every day to ensure those values guide the way we serve.
The Role
We are seeking a Patients Rights Advocate to join our Office of Patients Rights program in Sacramento. This role is critical in protecting and advancing the rights of individuals receiving mental health services. Advocates provide representation, resolve complaints, monitor facilities, and ensure individuals understand and can exercise their legal rights.
Advocates at SWS are often individuals with lived experience in the mental health system, using their perspectives to ensure client-centered, lawful, and compassionate advocacy.
Key Responsibilities
Representing clients expressed wishes in certification review hearings and complaint resolution.
Investigate and resolve rights violation complaints in licensed health or community care facilities.
Monitor facilities to ensure compliance with patient rights laws and regulations.
Notify clients of their legal rights and assist them in navigating the mental health system.
Provide training and education to providers about mental health laws and patient rights.
Collaborate with courts, providers, and community partners to strengthen advocacy support.
Maintain accurate documentation, case notes, and reports.
Uphold California Welfare & Institutions Code requirements.
Participate in agency training, outreach, and activities.
What Were Looking For
Lived experience in mental health services (as a consumer or family member) is strongly preferred.
1+ year of experience in customer support or mental health-related work preferred.
Strong communication skills, assertive yet compassionate.
Knowledge of self-help philosophy and behavioral health systems.
Ability to work in fast-paced, high-pressure environments with professionalism.
Strong organizational and computer skills (Microsoft Office, Outlook, Excel, Word).
Valid CA drivers license, clean DMV record, proof of insurance, and willingness to travel throughout Sacramento County (up to 50%).
DOJ background check required.
Multilingual applicants encouraged to apply.
Benefits & Perks (for eligible staff)
Bi-weekly pay Medical, dental, and vision insurance Outstanding paid time off 401(k) plan with employer support Life insurance & supplemental benefits (Aflac) Flexible spending account Paid volunteer days & community involvement opportunities Employee Assistance Program Opportunities for advancement
COVID-19/Health Considerations
Advocates provide in-person services in psychiatric hospitals and other facilities.
Must be willing to travel across Sacramento County.
COVID-19 vaccination is recommended but not required.
Patient Services Coordinator- Part Time
Patient access representative job in El Dorado Hills, CA
Clinic: NorCal Spine & Sport Who We Are NorCal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California.
Why Join Us?
Our El Dorado Hills/Folsom clinic is growing, and we're excited to bring on a part-time Patient Service Coordinator to join our exceptional team. Located in the heart of a vibrant and health-conscious community, El Dorado Hills/Folsom offers the perfect environment to connect with clients who value proactive care and a balanced lifestyle as well as thrive in an active community.
This is your chance to work alongside a knowledgeable and passionate team that prioritizes client care and fosters continuous learning and professional development.
Compensation:
$18.00 - $22.00 hourly
Schedule:
Monday-Friday (Afternoon 1:00PM-5:30PM)
What You'll Do:
Greet and welcome patients and visitors in a professional and friendly manner
Answer phone calls, schedule appointments, and manage patient inquiries
Verify patient insurance information and collect necessary co-pays or payment
Maintain patient records and update information as needed
Assist with medical administrative support tasks such as filing, faxing, and scanning documents
Ensure compliance with HIPAA regulations and maintain patient confidentiality
Coordinate with medical staff to ensure smooth patient flow and efficient operation
Handle any emergencies or urgent situations that may arise at the front desk
Understanding of insurance billing with regards to patient payments and billing statements
Full understanding of treatment practices and modalities utilized within the clinic
What We're Looking For:
Strong administrative skills with the ability to handle multiple tasks simultaneously in a busy environment
Previous experience working at a front desk or in a medical receptionist role preferred
Familiarity with medical terminology and procedures
Knowledge of Medical EHR Software preferred
Ability to remain calm and professional in stressful administrative and medical situations
Understanding of HIPAA regulations and commitment to maintaining patient privacy
Excellent communication skills, both verbal and written
Ability to promote and educate patients on provider specialties (e.g. prenatal services) as well as therapy services (e.g. red-light therapy)
Please note: This job description is not exhaustive, and additional responsibilities may be assigned as needed.
Experience:
Office/Receptionist: 2 years (Required)
Ready to make an impact? Apply now and join a team that's redefining recovery and wellness in El Dorado Hills!
Auto-ApplyMedical Referral Clerk
Patient access representative job in Fairfield, CA
Job Description
PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Travis AFB.
Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process.
At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration.
Duty hours will be Monday- Friday, 7:30 am to 4:30 pm.
Hourly Rate: $21.46 + $5.09 benefits
Members of our team Enjoy:
Working with a highly engaged staff
Competitive compensation
Comprehensive benefits
Medical
Dental
Vision
Life
Short Term Disability
Long Term Disability
Paid Time Off
Paid Holidays
Paid Weather Days
Reimbursement for certifications
Duties:
Provide outstanding customer service in greeting patients/visitors at a front desk
Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
Determine patient eligibility for services and schedules medical appointments for referred care
Obtain updates and files medical records using electronic medical records systems
Request medical records and ensures arrival of medical records prior to appointment
Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Qualifications:
High school diploma or (GED) equivalency.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years.
General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.
Billing Rep II
Patient access representative job in Rancho Cordova, CA
Job Summary and Responsibilities As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being. Every day you will review and process patient accounts, insurance claims, and payment postings. You will be expected to ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality.
To be successful in this role, you must have strong attention to detail, knowledge of medical billing and coding, and experience with healthcare insurance.
Job Requirements
* High School Diploma or GED
* 3 years experience working in healthcare Rev Cycle or a Professional Medical Office
* Knowledge of physician billing regulations
* Understanding of professional claims and billing procedures
* Knowledge of Federal and State regulations applicable to Government and Insurance Collections
* Excellent written and verbal communication skills
* Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications with emphasis in Word and Excel
Preferred
* Associates Other Healthcare Administration or related field
* 5 years experience working in healthcare Rev Cycle or a Professional Medical Office
* 1 year experience with IDX Practice management system and Cerner EHR
* Knowledge of physician billing regulations
* Understanding of professional claims and billing procedures
* Knowledge of Google Suite
Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
Patient Administrator
Patient access representative job in Sacramento, CA
Title: Patient Administrator
Pay Rate: $21-$22 per hour
Employment Types: Per Diem
Schedule: Day shift, variable days
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Overview:
DocGo is providing Health Plan Partnership services in California. As a Patient Administrator, you will assist guests, patients, clients, and staff members at our designated sites.
Job Duties:
Greet and assist guests, patients, clients, and staff members at designated sites
Register guests into our computer systems
Direct guests, patients, clients, and staff members to the correct resources and escort when necessary
Assist guest, patients, and clients with scheduling follow-up appointments as applicable
Utilize appropriate supplies with minimal waste
Maintain professional composure throughout interactions with guests, patients, clients, and colleagues
Support the clinical team to ensure an efficient patient experience
Assist staff with the transportation of supplies and setting up at clinics and events
Respect and maintain the confidentiality of information
Strive to maintain a positive work environment
Drive company vehicles to/from designated work sites
Perform additional duties as assigned
Requirements:
Preferred bilingual in English and Spanish
Valid CA Driver's license (minimum of 2 years) acceptable driving record
High School Diploma or GED, associate degree preferred.
Tech-savvy or comfortable with technology
Previous experience utilizing electronic medical records is a plus
General computer knowledge and skills (data entry is a plus)
Ability to use new computer systems
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organization skills with the ability to multitask
Ability to lift up to 50 lbs
Willing to travel to support operations
Healthcare experience preferred, but not required
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Auto-ApplyStandardized Patient
Patient access representative job in Vallejo, CA
The standardized patient (SP) will learn and simulate patient cases (symptoms, tone and personality traits) repeatedly and consistently for the educational purposes of Touro University students.
For more information and to complete the required questionnaire, please click on the link below:
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Responsibilities
The standardized patient will be expected to:
Promote a safe learning environment for Touro University students at all times
Follow through case assignments and student encounters fairly, objectively and without bias or prejudice
Recall key items from each student encounter and report via computer generated checklist in assessment formats
Give “patient perspective” feedback to students
when assigned
, keeping comments constructive and supportive to the student
Remain sensitive to the restricted and nonpublic nature of all curriculum, test/case materials and student information
Attend periodic in-service sessions for performance enhancement and technique refreshment
Maintain reliability in scheduling of performance and training
The standardized patient must agree to the recording (sound and image) of each simulated encounter. The recording will remain the property of Touro University. Recordings will be archived as document and may be used for teaching and/or research purposes.
The standardized patient must agree to, on a case to case basis, non-invasive physical examinations and/or manipulative treatments by students during encounters in teaching and assessment formats while being recorded.
Qualifications
QUALIFICATION(S):
The primary qualifications for the position of standardized patient are:
Ability to comprehend and demonstrate concepts of standardization in role play and simulation
Ability to communicate well (written and spoken)
Basic computer skills for checklist submission
Reliability and flexibility in scheduling
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
Professional demeanor and self-motivation
Willing to take direction
Enjoys and works well with other people
Maximum Salary USD $24.00/Hr.
Auto-ApplyPatient Access Representative, Variable Shift
Patient access representative job in Lodi, CA
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
* Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
* Follows guidelines and instructions from senior staff.
* Performs other job-related duties as assigned.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPatient Right Advocate- Contra Costa County
Patient access representative job in Martinez, CA
Job DescriptionSalary: 19.00-25.00
Patients Rights Advocate
Contra Costa County | Full-time | $19.00-$25.00/ hour
Make an impact. Lead with purpose. Sustainable Wellness Solutions (SWS) is a peer-run nonprofit dedicated to advocacy, peer support, housing, and education for individuals living with mental health and substance use challenges. Our mission is to provide culturally competent, strength-based services that foster empowerment, self-responsibility, and community integration.
We believe in hope, empowerment, self-worth, and respect, and we work every day to ensure those values guide the way we serve.
What Youll Do
We are seeking a Patients Rights Advocate to join our Office of Patients Rights program in Contra Costa County. This role is critical in protecting and advancing the rights of individuals receiving mental health services. Advocates provide representation, resolve complaints, monitor facilities, and ensure individuals understand and can exercise their legal rights. Advocates at SWS are often individuals with lived experience in the mental health system, using their perspectives to ensure client-centered, lawful, and compassionate advocacy.
Key Responsibilities:
Representing clients expressed wishes in certification review hearings and complaint resolution.
Investigate and resolve rights violation complaints in licensed health or community care facilities.
Monitor facilities to ensure compliance with patient rights laws and regulations.
Notify clients of their legal rights and assist them in navigating the mental health system.
Provide training and education to providers about mental health laws and patient rights.
Collaborate with courts, providers, and community partners to strengthen advocacy support.
Maintain accurate documentation, case notes, and reports.
Uphold California Welfare & Institutions Code requirements.
Participate in agency training, outreach, and activities.
What Were Looking For
Lived experience in mental health services (as a consumer or family member) is strongly preferred.
1+ year of experience in customer support or mental health-related work preferred.
Strong communication skills, assertive yet compassionate.
Knowledge of self-help philosophy and behavioral health systems.
Ability to work in fast-paced, high-pressure environments with professionalism.
Strong organizational and computer skills (Microsoft Office, Outlook, Excel, Word).
Valid CA drivers license, clean DMV record, proof of insurance, and willingness to travel throughout Sacramento County (up to 50%).
DOJ background check required.
Multilingual applicants encouraged to apply.
Lived experience is valued and welcomed.
What We Offer:
Bi-weekly pay Medical, dental, and vision insurance Outstanding paid time off 401(k) plan with employer support Life insurance & supplemental benefits (Aflac) Flexible spending account Paid volunteer days & community involvement opportunities Employee Assistance Program Opportunities for advancement
COVID-19/Health Considerations
Advocates provide in-person services in psychiatric hospitals and other facilities.
Must be willing to travel across Sacramento County.
COVID-19 vaccination is recommended but not required.
Join us and be part of a mission-driven team helping individuals find stability, housing, and hope.
Hospital Based Patient Advocate
Patient access representative job in Vallejo, CA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Vallejo, CA as well as covering onsite at a Hospital in Vacaville, CA, with a Monday-Friday schedule from 8AM to 4:30PM. Driving required must have valid drivers license.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Medical Referral Clerk
Patient access representative job in Fairfield, CA
PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Travis AFB.
Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process.
At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration.
Duty hours will be Monday- Friday, 7:30 am to 4:30 pm.
Hourly Rate: $21.46 + $5.09 benefits
Members of our team Enjoy:
Working with a highly engaged staff
Competitive compensation
Comprehensive benefits
Medical
Dental
Vision
Life
Short Term Disability
Long Term Disability
Paid Time Off
Paid Holidays
Paid Weather Days
Reimbursement for certifications
Duties:
Provide outstanding customer service in greeting patients/visitors at a front desk
Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
Determine patient eligibility for services and schedules medical appointments for referred care
Obtain updates and files medical records using electronic medical records systems
Request medical records and ensures arrival of medical records prior to appointment
Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Qualifications:
High school diploma or (GED) equivalency.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years.
General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.
Auto-Apply