Quality assurance manager jobs in North Little Rock, AR - 34 jobs
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Manager, Quality Engineer
Director, Global Quality GMP Processes
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Little Rock, AR
The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines.
The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance.
**Key Responsibilities**
+ Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for:
+ Product Quality Complaints
+ Corrective and Preventive Actions (CAPA)
+ Deviations
+ Management Reporting and Trending
+ Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency.
+ GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards.
+ Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates.
+ Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation.
+ Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies.
+ Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making.
+ Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence.
**Qualifications**
Required
**Required Qualifications:**
+ Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred.
+ Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role.
+ Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820).
+ Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes.
+ Strong analytical and problem-solving skills with a data-driven mindset.
+ Excellent communication, leadership, and stakeholder management skills.
+ Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools.
+ Ability to travel internationally as needed.
Preferred
+ Basic understanding of artificial intelligence and advanced analytics
+ Experience supporting risk management programs or frameworks.
+ Familiarity with quality management systems and digital tools.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$183.3k yearly 34d ago
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Director of Quality Assurance
Arkansas Trailer
Quality assurance manager job in Little Rock, AR
Arkansas Trailer is hiring a Director of Quality Assurance to oversee quality control programs, ensure compliance with industry standards, and lead continuous improvement efforts across all service and fabrication operations. The person in this role will develop quality policies, manage inspection processes, and work with teams to maintain safety, accuracy, and reliability in every project.
Responsibilities:
Establish and oversee company -wide quality standards and procedures.
Manage inspection processes for trailer service, fabrication, and parts.
Lead audits and compliance reviews to meet regulatory and customer requirements.
Develop training programs for employees on quality and safety practices.
Analyze quality performance data and prepare regular reports for leadership.
Identify process improvements to reduce errors, rework, and safety risks.
Collaborate with operations, engineering, and service teams to solve quality issues.
Ensure compliance with OSHA and DOT requirements as they relate to quality.
Requirements
Bachelor's degree in Quality Management, Engineering, or related field (Master's preferred).
7+ years of experience in quality assurance or quality management, preferably in transportation, manufacturing, or heavy equipment.
Strong knowledge of quality systems, inspections, and compliance standards.
Previous leadership or management experience required.
Proficiency with Microsoft Office and quality management software.
Excellent organizational, communication, and problem -solving skills.
Benefits
Health, dental, and vision insurance
401(k) with company contribution
Paid time off and holidays
Training and professional development opportunities
$82k-135k yearly est. 11d ago
Director, Quality - Life Sciences
Datavant
Quality assurance manager job in Little Rock, AR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$165k-230k yearly 42d ago
Aircraft Quality Supervisor- Little Rock Service Center
Dassault Falcon Jet Corp 4.8
Quality assurance manager job in Little Rock, AR
Job Description
PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
The Quality Assurance Supervisor shall have a working knowledge of and be the local authority of all applicable Federal Aviation Regulations and the RSQCM.
· Be thoroughly familiar with the Quality Control systems and procedures of the Repair Station /Quality Control Manual and keep assigned personnel aware of the Quality Control systems and procedures relative to their assignments.
· Train, qualify and manage internal Instructors.
· Implement the requirements of the Repair Station Training Program.
· Monitor ongoing compliance with training requirements.
· Assists with interpretation of Federal Aviation Regulations into Company Policies / Procedures.
· Assists with preparation of department budget for fiscal year operations.
· Manage Training Records.
· Implements and maintains the Quality Audit Program.
· Assists with the administration of the Test, Measurement, and Diagnostic Equipment calibration program.
· Supervises the Repair Station recordkeeping requirements.
· Maintains time and attendance records.
· Performs traditional supervisory duties, i.e. hiring, terminating, evaluating the performance of, approving sick and vacation days for and administering disciplinary actions to subordinate employees.
· Ensures that all technical data is current.
· Assists with the issue of Inspectors stamps and assists with the administration of the Repair Station rosters.
· Conduct training source audits and monitor performance.
· Submits recommended individuals for repairman's certificates.
· Perform all other duties as assigned by the Quality AssuranceManager.
· Assists with the development of strategic plans for the continuous improvement of Quality
MINIMUM REQUIRED QUALIFICATIONS:
· High school graduate or equivalent.
· Possess a Mechanics certificate with Airframe and Powerplant ratings (FAA Requirement).
· Minimum of ten (10) years of aircraft experience.
· Minimum of five (5) years of experience in quality assurance or quality control.
· Minimum of two (2) years leadership experience.
· Be knowledgeable and experienced with Federal Airworthiness Regulations (FAR) Part 145 Repair Station, FAR Part 135, FAR Part 91, FAR Part 65, FAR Part 43, FAR Part 25, and FAR Part 21.
· The proven ability to train and lead employees.
· Must possess well-developed critical thinking, logic and analytical skills.
· Must be pro-active and team orientated.
· A strong working knowledge of computer applications.
· Possess verbal and written communication.
· Must be able to walk long distances, climb, and kneel for extended periods of time with or without reasonable accommodation.
· Pass vision testing, minimum 20/20 corrected.
· Must be able to lift up to 30 pound aircraft record boxes with or without reasonable accommodation.
· Team player that exhibits and models Dassault Falcon Jet Corp Values & Attributes.
$66k-81k yearly est. 4d ago
Quality Assurance Manager, Call Center
Hiregy
Quality assurance manager job in Little Rock, AR
JOB ID 22862 - Quality AssuranceManager, Call Center (CCM)
is onsite
Pay: $80,000 yearly
Type: Direct hire
Schedule:
Job description:
Develops, implements, and continuously enhances quality monitoring programs for call center customer interactions, ensuring alignment with bank policies, compliance standards, and industry best practices.
Leads, mentors, and supports a team of Risk and Quality Assurance Specialists through coaching, performance reviews, calibration sessions, and career development touchpoints.
Analyzes agent performance data, call evaluations, and risk-control metrics to identify trends, skill gaps, and improvement opportunities, delivering actionable insights to call center leadership.
Partners with cross-functional stakeholders to refine QA processes, tools, and technologies, and to execute strategic initiatives that elevate service quality and operational effectiveness.
Conducts coaching and training for agents and leaders, provides data-driven feedback, coordinates staffing/resource planning, and ensures ongoing compliance with regulatory and internal requirements.
Nice to have:
Financial services sector
Requirements:
Bachelor's degree or equivalent experience
Must have (2) years of experience with banking software
Must have (2) years of recent leadership/supervisory experience
Minimum of three (3) years of experience in quality assurance in a call center
Must be MS Office proficient including MS Excel
High school diploma or equivalent
Background check required
$80k yearly 16d ago
Quality Assurance Manager
Maximus 4.3
Quality assurance manager job in Little Rock, AR
Description & Requirements Maximus is currently hiring for a Quality AssuranceManager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$51k-77k yearly est. Easy Apply 5d ago
Quality Manager
Organic Poag LLC
Quality assurance manager job in Little Rock, AR
Job DescriptionDescription:
Join My Medical Supply, a leading pharmaceutical warehouse distribution facility committed to delivering high-quality medical supplies efficiently and safely. We are seeking a dedicated and detail-oriented Quality Manager to oversee our quality assurance processes, ensure compliance with industry standards, and uphold our commitment to excellence in healthcare logistics.
Key Responsibilities:
- Develop, implement, and maintain quality management systems in accordance with industry regulations and company standards.
- Conduct regular audits and inspections of warehouse operations, processes, and documentation to ensure compliance.
- Monitor and analyze quality metrics, identify areas for improvement, and implement corrective and preventive actions.
- Collaborate with cross-functional teams to ensure proper handling, storage, and distribution of pharmaceutical products.
- Ensure staff are trained on quality standards, procedures, and regulatory requirements.
- Maintain up-to-date knowledge of relevant regulations such as FDA, DEA, and other applicable guidelines.
- Prepare and manage documentation for quality reports, audits, and regulatory submissions.
- Lead investigations into quality issues, deviations, or product recalls, and coordinate resolution efforts.
- Foster a culture of continuous improvement and quality awareness throughout the organization.
At My Medical Supply, we value innovation, integrity, and teamwork. We offer a dynamic work environment with opportunities for professional growth and development, along with competitive benefits. Join us in ensuring the safe and reliable distribution of essential medical supplies to healthcare providers and patients.
Requirements:
Skills and Qualifications:
- Bachelor's degree in Pharmacy, Quality Assurance, Supply Chain Management, or a related field, or equivalent experience.
- Proven experience in quality management within pharmaceutical distribution environments.
- Strong knowledge of Good Distribution Practices (GDP), current Good Manufacturing Practices (cGMP), and relevant regulatory standards.
- Excellent analytical, problem-solving, and organizational skills.
- Effective communication and leadership abilities to train and motivate staff.
- Attention to detail and a proactive approach to quality assurance.
- Ability to adapt to changing regulations and industry best practices.
- Proficiency in quality management software and Microsoft Office Suite.
$51k-83k yearly est. 6d ago
BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction
Meta 4.8
Quality assurance manager job in Little Rock, AR
Meta is seeking an experienced Building Management System (BMS) Quality Manager to join our Data Center Engineering & Construction (DEC) Quality team. Our team's mission is to optimize the delivery of our Building Management Systems to ensure it is completed on time, is safe, robust, reliable, and conforms to our design and quality requirements. Role will be supporting internal cross-functional teams, lead installation and commissioning efforts, oversee quality, and quickly adapt in an evolving space.Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates, and our innovative services are delivered. Building and operating data centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The data center engineering team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure.
**Required Skills:**
BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction Responsibilities:
1. Manage, onboard, and lead the General Contractor BMS Lead(s), the Control Systems Integrator (CSI) and Electrical and Installation (E&I) controls contractor s throughout all phases of the project, while developing efficiency improvements and incorporating lessons learned to ensure a safe, robust, reliable and functional controls system that adheres to Meta's design and quality requirements
2. Establish a clear vision and foster cross-functional collaboration, coordination, and support among on-site project teams, including the Meta BMS team, general contractors, Control System Integrators, and installation contractors
3. Drive consistency and standardization across all buildings and Control System Integrators and installation contractors
4. Review, understand and ensure project level adherence to the issued revision of the BMS PLC Playbook
5. Perform BMS inspections (wiring, installation, and commissioning) and validate the status/progress of the projects including supporting the project teams, both internal and external, starting from the early stages of Mechanical, Electrical and Plumbing (MEP) construction by working with project level Construction Managers (both internal and external) to check the health of the project (including schedule), working with the project teams and supporting Regional Quality Managers (RQMs). Align internally on program/project related communications to ensure a clear, consistent message to trade partners
6. Assess team performance, build relationships and to support the project benchmark and mock-up process of the BMS installations to assure consistency across the project while coordinating these efforts across multiple cross-functional partners, in a timely manner, to minimize re-work
7. Work with Construction Managers, Regional Quality Managers and General Contractors to ensure creation, accuracy and maintenance of logical schedule(s) for construction, commissioning, and packaged equipment BMS activities while leveraging this data to identify early finish dates for detailed design delivery
8. Coordinate and manage both packaged equipment factory installed controls audits and BMS commissioning audits to ensure specification/requirement adherence and track identified deficiencies through completion
9. Coordinate and lead large multi-stakeholder meetings on a regular basis and communicate discussions to all key stakeholders
10. Support custom tooling and their integration into the construction processes as well as supporting other cross-functional program/project initiatives that directly impact the delivery of the BMS while simultaneously working to identify and mitigate risk associated with these efforts
11. Travel domestically as needed (anticipated 40-50% travel)
**Minimum Qualifications:**
Minimum Qualifications:
12. Bachelor's degree (Engineering, Construction Management, or equivalent degree) or relevant work experience
13. 10+ years of experience with a combination of Instrumentation and Controls programming/installation, general contractor MEP coordination/project management, commissioning (both mechanical and electrical) of data centers, or other large scale mission critical buildings
14. Experience with Industrial Automation and Building Management Control Systems (i.e. PLC/DDC)
15. 3+ years of experience with programming/designing of HVAC control systems & Electrical Power Monitoring
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience with PLC, SCADA and OPC UA systems
17. Experience with Schneider Electric Unity Pro, AVEVA, and Ignition platforms
18. Experience with Schneider Modicon and Rockwell Allen-Bradley PLC Platforms
19. Experience with Autodesk ACC Build and Procore Platforms
20. Certified in the following: cGMP, CAP (Certified Automation Professional), and/or PMP (Project Management Professional)
**Public Compensation:**
$150,000/year to $209,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$150k-209k yearly 31d ago
Manager, Assurance
Forvis, LLP
Quality assurance manager job in Little Rock, AR
Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements.
What You Will Do:
* Manage the planning and execution of audit engagements, ensuring effective coordination of fieldwork, timely completion of procedures, and adherence to professional standards and client expectations
* Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks
* Conduct in-depth research on complex accounting and audit matters, apply insights to client engagements, and communicate findings clearly through well-structured written reports
* Review audit workpapers to ensure accuracy, completeness, and compliance with professional standards and firm policies
* Engage proactively with senior client stakeholders to identify audit risks, offer insights, and implement practical solutions
* Drive client service excellence by setting high standards for responsiveness and quality, fostering long-term relationships as a trusted advisor and strategic partner in client success
* Support client growth and retention through strategic planning and business development
* Mentor and manageassurance professionals, providing coaching, performance feedback, and career development support to build a high-performing, collaborative team.
* Manage resources, budgets, and project workflows to resolve scheduling conflicts and ensure the timely, cost-effective delivery of client engagements
* Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring compliance and staying ahead of industry trends and regulatory changes
* Represent the firm at industry events and networking forums, enhancing brand visibility and cultivating new business opportunities
Minimum Qualifications:
* Bachelor's Degree in Accounting or related field
* 5+ years of relevant audit experience
* Current and valid CPA (Certified Public Accountant) license
* Proficiency in Microsoft Office Suite
* Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays.
Preferred Qualifications:
* Master's Degree in related field
* Experience with Caseware software for financial reporting and audit documentation
#LI-LRA, #LI-ROG
#LI-HF1
$47k-75k yearly est. 60d+ ago
QUALITY ASSURANCE COORDINATOR
State of Arkansas
Quality assurance manager job in Little Rock, AR
22100507 County: Pulaski Anticipated Starting Salary: $57,351 Hiring Official: Melissa West This position serves as one of three complaint specialists responsible for receiving, triaging and entering complaints from multiple sources related to facilities overseen by the Office of Long Term Care, in accordance with state and federal regulations and agency policy.
Must have skills:
Ability to take calls and take extensive notes, excellent written and verbal communication
Work well with a team and independently
Exceptional computer skills and knowledgeable with Microsoft Office
Takes initiative, self starter, motivated learner
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Program Operations - Quality Assurance
Classification: Quality Assurance Coordinator
Class Code: PQA01P
Pay Grade: SGS07
Salary Range: $57,351 - $84,879
Job Summary
The Quality Assurance Coordinator is the caretaker of quality within an organization. The coordinator ensures that products and services consistently meet established quality standards, industry regulations, and customer expectations. This role demands a proactive professional who not only monitors and evaluates processes but also implements corrective measures and continuous improvements. This classification is essential to maintain operational excellence, bolster customer satisfaction, and ensure compliance with both internal policies and external regulatory requirements.
Primary Responsibilities
Create, update, and enforce quality control procedures and policies. Establish benchmarks and tracking mechanisms that support quality initiatives. Conduct regular audits, inspections, and tests across production or service-delivery environments. Analyze production and process data to detect areas in need of improvement, ensuring that quality benchmarks are met consistently. Serve as the liaison between operations, production, and management teams to address quality issues. Coordinate with various personnel to communicate quality findings, propose improvements, and ensure shift-level adherence to quality protocols. Investigate product or service discrepancies, customer complaints, and operational non-compliance issues. Develop and recommend corrective and preventive actions, reducing the risk of recurrence and enhancing the overall quality framework. Prepare detailed quality reports, summarizing audit results, trends, and recommendations for upper management. Maintain thorough documentation regarding quality audits, process deviations, and corrective actions. Develop training materials and conduct sessions to educate personnel on quality standards and new or revised procedures. Ensure that all team members are up-to-date on the latest quality and regulatory guidelines. Ensure that all quality assurance practices align with industry standards, safety guidelines, and regulatory requirements. Support internal and external inspection processes by preparing necessary documentation and evidence of compliance.
Knowledge and Skills
Proficiency in quality assurance software and Microsoft Office tools (especially Excel). Excellent analytical, problem-solving, and communication skills. Strong organizational skills and an ability to manage multiple projects simultaneously. A detail-oriented mindset combined with the aptitude to think critically and collaboratively. A proactive attitude focused on continuous improvement and excellent customer service.
Minimum Qualifications
Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field.
Minimum of 4 years of progressively responsible experience in quality assurance or quality control environments.
Experience working in environments such as manufacturing, healthcare, or service industries, where regulatory compliance and quality standards are critical, may be required.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock
$57.4k-84.9k yearly 10d ago
DWB Quality Assurance & Sanitation Supervisor
Hometown Food Company 3.5
Quality assurance manager job in North Little Rock, AR
Job Title : Supervisor Quality Assurance and Sanitation
Business Unit: Manufacturing Operations
Department: Quality
Location: North Little Rock, AR
Reports To: Sr. Quality AssuranceManager
Last Updated: December 2025
X
Exempt
Non-Exempt/Hourly
______________________________________________________________________________
Position Summary
The Sanitation and Quality Supervisor is responsible for directing all sanitation and quality activities during off-shift hours to ensure the facility consistently meets or exceeds food safety, quality, and operational standards. This position provides leadership to the sanitation team, verifies the thorough cleaning and sanitation of equipment and production areas, and works in close partnership with the Day Shift Quality Supervisor to coordinate the daily functions of the Quality Department. Together, these efforts support departmental and plant-wide goals for product quality, customer satisfaction, and operational efficiency. All duties must be performed in full compliance with federal, state, and local regulations, as well as SQF requirements and company policies maintaining the highest standards of safety, quality, service, and cost effectiveness.
_____________________________________________________________________
Essential Job Functions
Directs the quality department staff and assures staffing schedules are appropriate, and daily work is assigned to provide efficient support for production, shipping, and receiving.
Responsible for verification & maintenance of Food Safety Plans (HACCP), Pre-requisite programs and Food Quality Plans as described by applicable federal regulations and Global Food Safety Initiative (GFSI) standards (SQF). Provides input on validating plans and programs.
Provides all initial and ongoing training programs for quality inspectors to include items above as well as the general employee population as required. Performs first level of performance appraisal and corrective action for all quality inspectors as required.
Continuously monitors and maintains records, books, files, etc.
Assists in the implementation of the facility environmental testing program to assure compliance with all customer and regulatory requirements.
Works closely with production, maintenance, and warehouse supervision and employees on problems for effective resolution and elimination.
Works in conjunction with production and cross trains additional quality inspectors for adequate coverage across all shifts in the event of absences and vacations.
Maintains the Test/Approve/Hold/Reject/Disposition of all raw materials, in-process, and finished product. Works with production and warehouse to control, maintain, and/or improve as appropriate the handling, storage, and usage of materials.
Assists in plant trials and critical process improvements as needed. Works with QA Manager to provide for supplier deficiency improvements, problem cause identification and correction, customer complaint resolution, etc.
Ensure all sanitation activities are completed according to SSOPs, Master Sanitation Schedule, and documented cleaning procedures.
Perform pre-operational inspections and sign-offs, verifying equipment cleanliness and readiness for production.
Monitor chemical usage, titration, safety practices, and proper dilution rates.
Coordinate equipment teardown and reassembly with maintenance and production teams.
Identify sanitation deficiencies and implement corrective actions.
Performs all other duties, responsibilities, and special projects as assigned.
_____________________________________________________________________________
Qualifications
Education/Training :
Required :
High School Diploma or GED
3+ years of supervisory experience in a food manufacturing or similar environment.
Preferred:
Bachelor's degree in food science, biology, chemistry, or engineering
Experience
Working knowledge of sanitation procedures, chemicals, and equipment in a food plant.
Strong understanding of GMPs, HACCP, allergen control, and food safety regulations.
Understanding of Clean In Place (CIP) and Clean Out Place (COP) systems
Microbial knowledge in a manufacturing environment
Familiarity with quality systems, complaint handling software, and regulatory requirements (e.g., FDA, SQF, GFSI).
Understanding of government regulations (FDA, USDA)
Knowledge of root cause analysis tools (e.g., 5 Whys, Fishbone, Pareto).
Understanding of kosher, halal, organic, and non-GMO documentation.
Proficient in Microsoft Excel, databases, and reporting tools.
Personal Characteristics:
Ability to work independently, make sound decisions, and lead cross-functional teams.
Excellent communication, organizational, and problem-solving skills.
Willingness to work overnight hours and adapt to changing priorities.
Ability to manage multiple requests and deadlines in a fast-paced environment.
$53k-73k yearly est. Auto-Apply 6d ago
Quality Assurance and Regulatory Coordinator
Fortrex
Quality assurance manager job in North Little Rock, AR
**WHO YOU ARE:** **Are you someone dedicated to quality and improvement? Do you pride yourself in being an exceptionally organized, methodical professional who has the skills and experience to take our food safety products and processes to the next level of accuracy, security, and safety?**
**WHO WE ARE:**
+ Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
+ Over 10,000 dedicated team members across North America.
+ Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
+ Over 50+ years of experience in creating long-lasting partnerships.
**OUR MISSION:**
**We protect the food supply by eliminating risks so families everywhere can eat without fear.**
+ **Protect What Matters:** We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.?
+ **Deliver On Our Promises?:** We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.?
+ **Win as a Team?:** We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.?
+ **Advance a Safer Future?:** We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.?
**WHAT YOU WILL DO:**
**The QA and Regulatory Coordinator position is a part of the team responsible for developing and maintaining documents for regulatory and quality assurance purposes. In addition to document development and maintenance, the Coordinator will support scientific literature searches as needed and participate in special projects to provide regulatory and quality assurance support to the company's sales and technical teams.**
**This person should demonstrate good time management skills, attention to details, and organizational skills. The Coordinator should have excellent analytical, oral and written communication skills, as well as diplomacy skills.**
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:**
**Quality Assurance and SQF Responsibilities:**
+ Prepare Certificates of Analysis for outgoing shipments.
+ Assist in preparing documents, including Standard Operating Procedures (SOP) related to food safety certification programs e.g. Global Food Safety Initiative (GFSI).
+ Organize and update quality assurance documents on various platforms as needed.
+ Coordinate/Prep for certification audits (such as SQF) and participate in the audits.
+ Support in food safety team meetings.
+ Prepare schedules for GMP-related inspections.
+ Track completion of GMP inspections, assign responsibilities for corrective action items, and follow up on completion of action items.
+ Support/Assist investigations involving non-conforming products and equipment.
+ Inspect and verify cleaning checklists and logs for non-conformities and completeness.
+ Help monitor and track GMP and other training logs.
+ Assist in training personnel on new procedures and corrective actions for non-conformances.
+ Support or lead new employee onboarding trainings.
Regulatory Responsibilities:
+ Gather and assist in preparing customer compliance documentation such as Letters of Guarantee and responses to questionnaires.
+ Submitting product renewal documentation for regulatory and customer compliance.
+ Organizing and updating regulatory documents on various platforms as needed.
+ Assist in preparations for certification audits (such as Kosher or Halal) and participate in the audits.
+ Participate in project teams related to regulatory activities.
+ Communication with internal and external parties via email and phone.
+ Perform any other related duties as required or assigned.
**YOUR MUST HAVES:**
+ Proven coursework or internship experience related to quality, food safety, or regulatory compliance.
+ Strong attention to detail and accuracy when handling documents and data.
+ Ability to follow instructions, work within established procedures, and ask questions when clarification is needed.
+ Good organizational skills with the ability to manage multiple administrative tasks.
+ Proficiency with Microsoft Office (Word, Excel, Outlook).
+ Strong communication skills and willingness to learn in a team environment.
+ Highly motivated, self-starter with the ability to work alone, and as a functioning member of a team.
**WHAT WE PREFER YOU HAVE:**
+ Bachelor's degree in a science-related field (Chemistry, Biology, Food Science) OR equivalent education/experience in quality or production environments.
+ Familiarity with manufacturing environments or QA terminology.
+ Knowledge of SQF, GMPs, or food safety programs (training can also be provided).
**OUR ENVIRONMENT:**
**This position is combination-based in our manufacturing plant environment & office setting. Expected exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).**
**Constant (role requires this activity more than 66% of the time (5.5+ hrs/day)**
**Use of fingers and hands. Lift/Carry 10 lbs or less & push/pull 12 lbs or less.**
**Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)**
**Stand, climb stairs, walk, sit, reach outward, squat/kneel, bend. Lift/Carry 11-50 lbs & push/pull 13-40 lbs.**
**Occasional (role requires this activity up to 33% of the time (0 - 2.5+ hrs/day)**
**Climb & crawl. Lift/Carry 51+ lbs & push/pull 41-100 lbs.**
**WHAT WE OFFER:**
+ Medical, Dental, & Vision Insurance
+ Basic Life Insurance
+ Short Term Disability
+ Company Paid Long-Term Disability
+ 401k Retirement Plan
+ Paid Holidays
+ Paid Vacation
+ Paid Sick Time
+ Employee Assistance Program ("EAP")
+ Training & Development Opportunities
Safe Foods, a Division of Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Safe Foods is committed to complying with the laws protecting qualified individuals with disabilities. Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.
**YOUR NEXT STEPS:**
**APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!**
$37k-57k yearly est. 33d ago
Senior Quality Specialist (Premium Audit)
Travelers Insurance Company 4.4
Quality assurance manager job in Little Rock, AR
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$52,600.00 - $86,800.00
**Target Openings**
1
**What Is the Opportunity?**
At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality Assurance Specialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers.
**What Will You Do?**
+ Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy.
+ Assist in the onboarding and training of less experienced team members.
+ Participate in quality assurance meetings and discussions.
+ Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes.
+ Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported.
+ Embrace change management efforts.
+ Perform other responsibilities as assigned.
**What Will Our Ideal Candidate Have?**
+ _Two years of Premium Audit, and Business Insurance experience_
+ _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._
+ _Attention to detail, with a focus on producing quality, error-free work._
+ _Written and verbal communication skills with the ability to collaborate across business areas._
**What is a Must Have?**
+ High school diploma or equivalent.
+ One year of insurance, operations, or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$52.6k-86.8k yearly 4d ago
Center Quality Assurance Supervisor
Join Parachute
Quality assurance manager job in Searcy, AR
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Quality Assurance Supervisor, you'll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Travel: 8 weeks of paid training with travel and accommodations provided
Key Responsibilities
Lead quality programs, including overseeing inspections, audits, and corrective action plans.
Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
Provide independent oversight - maintain quality checks and documentation separate from daily operations to ensure objectivity.
Support center leadership - work closely with the Center Director to maintain safety and operational excellence.
Improve processes - track trends, analyze data, and implement plans to increase efficiency and reduce risk.
Oversee training and knowledge - ensure staff are trained and compliant with new policies and procedures.
Required Qualifications
3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings)
High school diploma, GED equivalent, or higher education
Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°ree;C) for short periods
Ability to work day and evening hours, weekends, holidays and extended shifts as needed
Who You Are
A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases.
Who You Are Not
Someone who isn't excited to get their hands dirty
- while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed.
Someone who doesn't thrive in an environment of continuous change -
we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
Someone who wants to clock in and clock out.
We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.
Why Join Parachute?
Competitive compensation with bonus potential
Medical, Dental, and Vision insurance
Paid time off
Company paid holidays
Career growth opportunities
$50k-55k yearly 10d ago
Aircraft Quality Supervisor- Little Rock Service Center
Dassault Falcon 4.8
Quality assurance manager job in Little Rock, AR
PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): The Quality Assurance Supervisor shall have a working knowledge of and be the local authority of all applicable Federal Aviation Regulations and the RSQCM. * Be thoroughly familiar with the Quality Control systems and procedures of the Repair Station /Quality Control Manual and keep assigned personnel aware of the Quality Control systems and procedures relative to their assignments.
* Train, qualify and manage internal Instructors.
* Implement the requirements of the Repair Station Training Program.
* Monitor ongoing compliance with training requirements.
* Assists with interpretation of Federal Aviation Regulations into Company Policies / Procedures.
* Assists with preparation of department budget for fiscal year operations.
* Manage Training Records.
* Implements and maintains the Quality Audit Program.
* Assists with the administration of the Test, Measurement, and Diagnostic Equipment calibration program.
* Supervises the Repair Station recordkeeping requirements.
* Maintains time and attendance records.
* Performs traditional supervisory duties, i.e. hiring, terminating, evaluating the performance of, approving sick and vacation days for and administering disciplinary actions to subordinate employees.
* Ensures that all technical data is current.
* Assists with the issue of Inspectors stamps and assists with the administration of the Repair Station rosters.
* Conduct training source audits and monitor performance.
* Submits recommended individuals for repairman's certificates.
* Perform all other duties as assigned by the Quality AssuranceManager.
* Assists with the development of strategic plans for the continuous improvement of Quality
MINIMUM REQUIRED QUALIFICATIONS:
* High school graduate or equivalent.
* Possess a Mechanics certificate with Airframe and Powerplant ratings (FAA Requirement).
* Minimum of ten (10) years of aircraft experience.
* Minimum of five (5) years of experience in quality assurance or quality control.
* Minimum of two (2) years leadership experience.
* Be knowledgeable and experienced with Federal Airworthiness Regulations (FAR) Part 145 Repair Station, FAR Part 135, FAR Part 91, FAR Part 65, FAR Part 43, FAR Part 25, and FAR Part 21.
* The proven ability to train and lead employees.
* Must possess well-developed critical thinking, logic and analytical skills.
* Must be pro-active and team orientated.
* A strong working knowledge of computer applications.
* Possess verbal and written communication.
* Must be able to walk long distances, climb, and kneel for extended periods of time with or without reasonable accommodation.
* Pass vision testing, minimum 20/20 corrected.
* Must be able to lift up to 30 pound aircraft record boxes with or without reasonable accommodation.
* Team player that exhibits and models Dassault Falcon Jet Corp Values & Attributes.
$66k-81k yearly est. 60d+ ago
Manager, Global Product Quality - Controlled Substances
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Little Rock, AR
The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances.
The role may also support day to day quality oversight of clinical and commercial products to ensure they are manufactured, tested, packaged, stored and distributed in compliance with Current Good Manufacturing Practices (CGMP) regulations, Otsuka Quality Standards and US/global (if applicable) regulatory requirements.
**Key Responsibilities**
+ Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers.Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters.
+ Quality & Compliance:Serve as the quality and compliance lead for controlled substances, ensuring adherence to DEA regulations and other global controlled substance requirements (e.g., Health Canada, EMA, ANVISA). Develop, implement, and maintain global SOPs and standards for the compliant handling, storage, transportation, and distribution of controlled substances. Ensure warehousing and distribution operations meet all applicable regulatory and internal quality requirements, including security, inventory reconciliation, and chain-of-custody controls.
+ Audit & Inspection Readiness: Support DEA inspections, audits, and regulatory submissions, ensuring readiness and robust documentation. Participates in regulatory inspections and audits as required.
+ Process Optimization: Oversee and enhance quality systems related to product quality complaints, CAPA, deviations, and change control for controlled substances.
+ Data Analysis & Reporting: Monitor and analyze compliance metrics and trends to identify risks and drive continuous improvement initiatives.
+ Cross-functional Collaboration: Collaborate with R&D, Supply Chain, Product Development, and Manufacturing to ensure quality and compliance are integrated throughout the lifecycle of controlled substance products.
+ Training & Documentation: Provide training and guidance to global teams on controlled substance regulations, GMP expectations, and best practices. Authors and maintains SOPs, Work practices and Job Aids, related to assigned quality activities.
**Qualifications**
Required
+ Bachelor's degree in Chemistry, Engineering, Life Sciences, or a related field.
+ Minimum 5 - 7 years of experience in a regulated industry (pharmaceutical or medical device), with 3-5 years in pharmaceutical quality, with specific experience in controlled substances and commercial quality operations.
+ Demonstrated expertise in DEA regulations and compliance, including registration, quota management, recordkeeping, and reporting.
+ Working knowledge and understanding of FDA/ICH/USP requirements, including FDA 21 CFR Parts 210, 211, and Part 11 (and Part 820, if applicable), ICH Q7
+ Strong understanding of GMP requirements and global regulatory expectations for controlled substances.
+ Experience managing quality systems (e.g., deviations, CAPA, change control, complaints) in a regulated environment.
+ Proven experience in warehousing and distribution controls, including security, inventory management, and transportation compliance for controlled substances.
+ Excellent communication, collaboration, and project management skills.
+ Must be detail oriented and able to write and/or review Technical Documents
+ Ability to work effectively in a global, cross-functional, and matrixed environment
Preferred Experience
+ Experience with electronic Quality Management Systems (eQMS) such as Veeva, TrackWise, or similar.
+ Certification in DEA compliance, Quality Assurance, or Regulatory Affairs.
**Disclaimer**
This is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$104.6k yearly 34d ago
QUALITY ASSURANCE COORDINATOR
State of Arkansas
Quality assurance manager job in Little Rock, AR
22104093 County: Pulaski DPSQA Hiring Official: Crystal Walton The Quality Assurance Coordinator will: supervise and monitor the work of subordinate staff, maintain up to date facility inspection records, work closely with the RN Manager in the scheduling of facility inspections, complete intake and triaging of complaints received from various sources, attend meetings with database contractors to enhance the system and address defects, continually collect and maintain data of various types for the unit, and timely and accurately submit the sections monthly data report.
MUST HAVE SKILLS:
Advanced proficiency in Microsoft office products. (Especially, Excel.)
Adaptability- to changing priorities and workflows.
Teamwork and collaboration-the ability to work well with others.
Problem-solving skills-ability to identify issues and propose actionable solutions.
Communication skills-strong verbal and written communication skills. The ability to tailor communication styles to different audiences.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Program Operations - Quality Assurance
Classification: Quality Assurance Coordinator
Class Code: PQA01P
Pay Grade: SGS07
Salary Range: $57,351 - $84,879
Job Summary
The Quality Assurance Coordinator is the caretaker of quality within an organization. The coordinator ensures that products and services consistently meet established quality standards, industry regulations, and customer expectations. This role demands a proactive professional who not only monitors and evaluates processes but also implements corrective measures and continuous improvements. This classification is essential to maintain operational excellence, bolster customer satisfaction, and ensure compliance with both internal policies and external regulatory requirements.
Primary Responsibilities
Create, update, and enforce quality control procedures and policies. Establish benchmarks and tracking mechanisms that support quality initiatives. Conduct regular audits, inspections, and tests across production or service-delivery environments. Analyze production and process data to detect areas in need of improvement, ensuring that quality benchmarks are met consistently. Serve as the liaison between operations, production, and management teams to address quality issues. Coordinate with various personnel to communicate quality findings, propose improvements, and ensure shift-level adherence to quality protocols. Investigate product or service discrepancies, customer complaints, and operational non-compliance issues. Develop and recommend corrective and preventive actions, reducing the risk of recurrence and enhancing the overall quality framework. Prepare detailed quality reports, summarizing audit results, trends, and recommendations for upper management. Maintain thorough documentation regarding quality audits, process deviations, and corrective actions. Develop training materials and conduct sessions to educate personnel on quality standards and new or revised procedures. Ensure that all team members are up-to-date on the latest quality and regulatory guidelines. Ensure that all quality assurance practices align with industry standards, safety guidelines, and regulatory requirements. Support internal and external inspection processes by preparing necessary documentation and evidence of compliance.
Knowledge and Skills
Proficiency in quality assurance software and Microsoft Office tools (especially Excel). Excellent analytical, problem-solving, and communication skills. Strong organizational skills and an ability to manage multiple projects simultaneously. A detail-oriented mindset combined with the aptitude to think critically and collaboratively. A proactive attitude focused on continuous improvement and excellent customer service.
Minimum Qualifications
Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field.
Minimum of 4 years of progressively responsible experience in quality assurance or quality control environments.
Experience working in environments such as manufacturing, healthcare, or service industries, where regulatory compliance and quality standards are critical, may be required.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock
$57.4k-84.9k yearly 30d ago
DWB Quality Assurance & Sanitation Supervisor
Hometown Food Company 3.5
Quality assurance manager job in North Little Rock, AR
Job Title: Supervisor Quality Assurance and Sanitation
Business Unit: Manufacturing Operations
Department: Quality
Location: North Little Rock, AR
Reports To: Sr. Quality AssuranceManager
Last Updated: December 2025
X
Exempt
Non-Exempt/Hourly
______________________________________________________________________________
Position Summary
The Sanitation and Quality Supervisor is responsible for directing all sanitation and quality activities during off-shift hours to ensure the facility consistently meets or exceeds food safety, quality, and operational standards. This position provides leadership to the sanitation team, verifies the thorough cleaning and sanitation of equipment and production areas, and works in close partnership with the Day Shift Quality Supervisor to coordinate the daily functions of the Quality Department. Together, these efforts support departmental and plant-wide goals for product quality, customer satisfaction, and operational efficiency. All duties must be performed in full compliance with federal, state, and local regulations, as well as SQF requirements and company policies maintaining the highest standards of safety, quality, service, and cost effectiveness.
_____________________________________________________________________
Essential Job Functions
Directs the quality department staff and assures staffing schedules are appropriate, and daily work is assigned to provide efficient support for production, shipping, and receiving.
Responsible for verification & maintenance of Food Safety Plans (HACCP), Pre-requisite programs and Food Quality Plans as described by applicable federal regulations and Global Food Safety Initiative (GFSI) standards (SQF). Provides input on validating plans and programs.
Provides all initial and ongoing training programs for quality inspectors to include items above as well as the general employee population as required. Performs first level of performance appraisal and corrective action for all quality inspectors as required.
Continuously monitors and maintains records, books, files, etc.
Assists in the implementation of the facility environmental testing program to assure compliance with all customer and regulatory requirements.
Works closely with production, maintenance, and warehouse supervision and employees on problems for effective resolution and elimination.
Works in conjunction with production and cross trains additional quality inspectors for adequate coverage across all shifts in the event of absences and vacations.
Maintains the Test/Approve/Hold/Reject/Disposition of all raw materials, in-process, and finished product. Works with production and warehouse to control, maintain, and/or improve as appropriate the handling, storage, and usage of materials.
Assists in plant trials and critical process improvements as needed. Works with QA Manager to provide for supplier deficiency improvements, problem cause identification and correction, customer complaint resolution, etc.
Ensure all sanitation activities are completed according to SSOPs, Master Sanitation Schedule, and documented cleaning procedures.
Perform pre-operational inspections and sign-offs, verifying equipment cleanliness and readiness for production.
Monitor chemical usage, titration, safety practices, and proper dilution rates.
Coordinate equipment teardown and reassembly with maintenance and production teams.
Identify sanitation deficiencies and implement corrective actions.
Performs all other duties, responsibilities, and special projects as assigned.
_____________________________________________________________________________
Qualifications
Education/Training:
Required:
High School Diploma or GED
3+ years of supervisory experience in a food manufacturing or similar environment.
Preferred:
Bachelor's degree in food science, biology, chemistry, or engineering
Experience
Working knowledge of sanitation procedures, chemicals, and equipment in a food plant.
Strong understanding of GMPs, HACCP, allergen control, and food safety regulations.
Understanding of Clean In Place (CIP) and Clean Out Place (COP) systems
Microbial knowledge in a manufacturing environment
Familiarity with quality systems, complaint handling software, and regulatory requirements (e.g., FDA, SQF, GFSI).
Understanding of government regulations (FDA, USDA)
Knowledge of root cause analysis tools (e.g., 5 Whys, Fishbone, Pareto).
Understanding of kosher, halal, organic, and non-GMO documentation.
Proficient in Microsoft Excel, databases, and reporting tools.
Personal Characteristics:
Ability to work independently, make sound decisions, and lead cross-functional teams.
Excellent communication, organizational, and problem-solving skills.
Willingness to work overnight hours and adapt to changing priorities.
Ability to manage multiple requests and deadlines in a fast-paced environment.
$53k-73k yearly est. Auto-Apply 32d ago
Center Quality Assurance Supervisor (Heavy Travel)
Join Parachute
Quality assurance manager job in Searcy, AR
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Quality Assurance Supervisor, you'll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Travel: 8 weeks of paid training with travel and accommodations provided
Key Responsibilities
Lead quality programs, including overseeing inspections, audits, and corrective action plans.
Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
Provide independent oversight - maintain quality checks and documentation separate from daily operations to ensure objectivity.
Support center leadership - work closely with the Center Director to maintain safety and operational excellence.
Improve processes - track trends, analyze data, and implement plans to increase efficiency and reduce risk.
Oversee training and knowledge - ensure staff are trained and compliant with new policies and procedures.
Required Qualifications
3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings)
High school diploma, GED equivalent, or higher education
Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°ree;C) for short periods
Ability to work day and evening hours, weekends, holidays and extended shifts as needed
Who You Are
A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases.
Who You Are Not
Someone who isn't excited to get their hands dirty
- while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed.
Someone who doesn't thrive in an environment of continuous change -
we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
Someone who wants to clock in and clock out.
We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.
Why Join Parachute?
Competitive compensation with bonus potential
Medical, Dental, and Vision insurance
Paid time off
Company paid holidays
Career growth opportunities
$50k-55k yearly 6d ago
QUALITY ASSURANCE SPECIALIST
State of Arkansas
Quality assurance manager job in Little Rock, AR
22102358 County: Statewide Anticipated Starting Salary: $52,137.00 DCO HIRING OFFICIAL: CURTIS PARKER The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Program Operations - Quality Assurance
Classification: Quality Assurance Specialist
Class Code: PQA03P
Pay Grade: SGS06
Salary Range: $52,137 - $77,163
Job Summary
The Quality Assurance Specialist supports the quality management team by performing foundational quality control tasks. This role is integral to guaranteeing that products or services meet internal quality standards and comply with industry regulations. The specialist works under the close supervision of experienced quality professionals, helping to conduct inspections, document findings, and implement basic corrective actions as needed. This is an ideal position for recent graduates or candidates starting their careers in quality assurance, as it offers hands-on training and exposure to the full quality assurance process.
Primary Responsibilities
Assist with routine inspections and testing of products or processes using approved methods. Collect and record samples and test data to monitor product quality against established benchmarks. Maintain detailed logs of quality test results, inspection checklists, and non-compliance incidents. Assist in preparing quality reports and summarizing findings for review by the senior quality assurance team. Input and validate quality data using spreadsheets or specialized software. Support personnel with preliminary analysis of quality trends to identify potential areas for improvement. Ensure adherence to agency quality standards, procedures, and safety protocols. Aid in internal audits by preparing supporting documents and aiding with follow-up on corrective actions. Collaborate with production, operations, and engineering teams to communicate quality issues and propose enhancements. Participate in training sessions and quality improvement initiatives to maintain current knowledge of industry best practices.
Knowledge and Skills
Ability to clearly report findings and collaborate effectively with team members and supervisors. Familiarity with quality assurance software, spreadsheets (e.g., Microsoft Excel), and general computer skills. Basic analytical skills to assist in identifying quality deviations and supporting the resolution process. Openness to training and a strong desire to build a career in quality assurance.
Minimum Qualifications
Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock
How much does a quality assurance manager earn in North Little Rock, AR?
The average quality assurance manager in North Little Rock, AR earns between $49,000 and $110,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.
Average quality assurance manager salary in North Little Rock, AR
$73,000
What are the biggest employers of Quality Assurance Managers in North Little Rock, AR?
The biggest employers of Quality Assurance Managers in North Little Rock, AR are: