Quality manager jobs in Summerlin South, NV

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. * Our Mission: "Create the Extraordinary" * Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." * Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY This role will work closely with our data team to fully understand our key practices, data flows and intricacies of sports and iGaming data to minimize the occurrence of faulty processes, while maintaining a high standard of data accuracy and completeness in our tables and reports. HOW YOU WILL CREATE THE EXTRAORDINARY Present new solutions in order to enhance our data quality practices and processes. Help to execute best practices across the Data Quality team and championing our company's values. Liaising with key business area stakeholders to fully understand our data and its structure. Manage dataflows and testing the efficacy of these flows. Collaborate with developers to ensure a smooth handoff and deployment process. Assist in troubleshooting report discrepancies and identifying opportunities for growth. Frequently reporting to the Director of Data Solutions with objective QA-related KPI performance to help track the team's efficiency. Able to perform hands-on, ad-hoc testing when necessary. WHAT YOU WILL NEED 3+ years managing a Data Quality/Assurance team Strong SQL background, preferably with Snowflake Good knowledge of Python, AWS or other cloud services In-depth understanding of ETL & BI Report Testing Experience with Kafka & Rest APIs Knowledge of GIT, CICD, Automation Testing ADDITIONAL REQUIREMENTS Able to work on multiple projects simultaneously and prioritize accordingly. Strong communication skills. Hunger to seek out opportunities to further enhance our processes. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

As a family of brands, it is Our Home's ethos to create and provide delicious, wholesome snacks to communities throughout the U.S. at a great value. We strive to create snacks that offer nourishment and a warm and welcoming sense of familiarity. Our Home is not just the house we live in, but the communities of which we are a part. Our Home gets the best snacks into hands, homes, and communities around the country so that we can flourish together. We believe that a unified culture and shared values are essential to our success. At Our Home... We have Growth Mindsets: We grow ourselves, our teams, and our company, both personally and professionally. We embrace Integrity & Accountability: We do what we say we are going to do, and take ownership of our actions. We Push the Boundaries: We challenge the status quo, and are creative problem solvers who win where others don't. We believe that we are Stronger Together: Collaboration is at the center of what we do. We win and lose together . Our Home makes snacks for everyone and will continue to be known for flavorful snacks with better ingredients that satisfy every occasion and craving. We deliver this through our portfolio of household favorite snack brands, including Pop Secret, From The Ground Up, Food Should Taste Good, Popchips, RW Garcia, Good Health, Parm Crisps, Sonoma Creamery, and You Need This. Our Home is one of the fastest growing Better For You food brands in the country and this explosive growth requires great people with a passion for better-for-you snacks. About the Role At Our Home, we're passionate about delivering safe, high-quality food our customers can trust - every single time. We're looking for a dynamic and experienced Food Safety & Quality Assurance (FSQA) Manager to lead our Quality, Food Safety, and Sanitation programs. In this highly influential role, you will be the guardian of product integrity and regulatory compliance, ensuring our facility meets the highest standards in GFSI, HACCP, GMP, Non-GMO, Organic, and Kosher requirements. You'll partner with leaders across the plant, elevate our quality culture, and guide a skilled team to protect our brand and our consumers. If you thrive in a fast-paced environment, love building strong systems, and are energized by coaching and developing people, this role is for you. Why Join Our Home? Opportunity to shape and elevate a quality culture across the entire facility. A collaborative team that values ownership, continuous improvement, and collaboration. The ability to make a direct impact on product integrity and customer trust. KEY RESPONSIBILITIES Food Safety & Regulatory Compliance Lead, maintain, and continuously improve all Food Safety programs, including HACCP, GMPs, GFSI, Non-GMO, Kosher, and Organic compliance. Ensure robust sterilization, sanitation, allergen control, traceability, and crisis management practices to protect product safety. Oversee internal audits, third-party audits, certification audits, and bi-annual mock recalls (within a two-hour standard). Maintain readiness for regulatory inspections and ensure compliance with all state and federal requirements. Quality Assurance Systems & Standards Develop, implement, and refine QA standards for raw materials, in-process checks, finished goods, and rework procedures. Establish and maintain testing methods, evaluation processes, and product quality documentation. Lead quality improvement initiatives (e.g., Kaizen, Six Sigma) to drive consistency and reduce waste. Partner cross-functionally with Production, Engineering, and R&D to support new products, process improvements, and training needs. Prepare and analyze quality performance metrics, trends, and reports to inform plant leadership decisions. Sanitation Management Oversee plant sanitation activities to ensure a clean, safe, and compliant production environment. Work closely with Maintenance and Production teams on sanitation validation, improvements, and ongoing compliance. Leadership & Team Development Lead, coach, and develop the Quality Assurance and Sanitation teams by setting clear expectations and ensuring continuous skill growth. Recruit, train, schedule, and evaluate team performance in alignment with company standards and policies. Build a culture of ownership, accountability, and food safety awareness across the entire facility. Financial & Resource Management Develop and manage the FSQA budget, monitor expenditures, analyze variances, and drive cost-effective improvements. Ensure the proper allocation of resources, equipment, and tools necessary to maintain high-quality operations. Requirements Bachelor's degree in Food Science, Microbiology, Engineering, or related field preferred. 5+ years of experience in food safety, quality assurance, or food manufacturing leadership. Strong knowledge of HACCP, GFSI (SQF, BRC, etc.), GMPs, and regulatory requirements (FDA/USDA). Experience with Non-GMO, Organic, and Kosher programs a strong plus. Proven leadership experience with the ability to coach, influence, and build high-performing teams. Excellent communication, analytical, and problem-solving skills. High energy, initiative, and ability to drive results with limited guidance. Benefits Health Care Plan (Medical, Dental & Vision) 401k Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Parental Leave Short Term & Long Term Disability No recruiters, please

At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. · Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: - Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) - Completing review of calls, emails, requests through internal system (Genesys call & screen recording) - Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data - If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. · Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time · Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. · Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. · Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) · Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) · Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. · Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. · Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. · Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. · Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. · Where appropriate, lead on projects that improve the service across teams and schemes. · Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. · Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. · Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting · Lead and present in call listening sessions with Client. · Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. · Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. · Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations · Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. · Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: · Ensures complaints are managed within SLA and across individual teams · Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. · Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. · Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. · Manager on Duty: may be required periodically · Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. Requirements EDUCATION/EXPERIENCE: · Bachelor's degree or an equivalent combination of education and experience · Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry · Proven experience in a client-facing role, including leading and presenting in meetings. · Demonstrated coaching and training experience, either through managing teams or as a trainer · Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: · Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. · Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) · Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. · Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. · Tactful - Ability to show consideration for and maintain good relations with others. · Discretion - Ability to handle sensitive and confidential company matters · Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. · Responsible - Accountability for one's conduct. · Independence - Ability to work independently with minimal supervision, be self-motivated. · Attention to Detail - Ability to pay attention to the minute details of a project or task. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. · Project Management - Ability to organize and direct a project to completion. · Multitasker - Ability to juggle multiple priorities simultaneously. · Accuracy - Ability to perform work accurately and thoroughly. · Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment Benefits 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Job Description Job Title: Manager, Quality Assurance Reports to: Director, Quality Assurance FLSA Status: Exempt The Pavilion Payments Quality Assurance, Manager is responsible for overseeing day-to-day QA operations and managing a team of QA professionals to ensure the delivery of robust, reliable, and high-performing technology solutions. You will support the Director, QA by executing the company's QA strategy, monitoring performance, and driving continuous improvement. This role partners closely with cross-functional teams to identify issues, streamline processes, and maintain high quality throughout the software development lifecycle. Key Responsibilities Team Leadership & Management Supervise and coach a team of QA analysts/engineers, fostering a culture of accountability, collaboration, and learning. Manage daily workloads, priorities, and performance for QA team members across both employees and onshore/offshore contractors. Establish clear communication and alignment between employees and contractors to ensure consistency in quality, process adherence, and delivery timelines. Conduct regular capacity planning to balance resources across initiatives, ensuring appropriate coverage for testing cycles. Partner with leadership on headcount planning, contractor utilization, forecasting, and optimization of team bandwidth to meet evolving business needs. Process & Quality Improvement Ensure QA methodologies and best practices are followed consistently across projects. Identify and recommend process improvements to enhance quality, speed, and efficiency. Collaborate with Development, Product, and Support teams to resolve issues and align on quality goals. Align offshore contractor resources with standardized QA practices to reduce duplication, rework, or misalignment. Test Planning & Execution Oversee creation and execution of test plans, test cases, and scripts to validate software functionality and reliability. Manage defect tracking and reporting to ensure timely resolution. Support implementation of automated testing frameworks to improve efficiency and coverage. Coordinate offshore contractors in test execution cycles to maximize productivity across time zones. Collaboration & Reporting Provide regular updates on QA activities, risks, capacity utilization, and outcomes to the Director, QA. Monitor contractor productivity and report on throughput, coverage, and alignment with project deliverables. Act as a point of escalation for QA issues during project delivery. Continuous Learning Stay current on QA tools, technologies, and best practices. Encourage adoption of innovative testing approaches within the team. Mentor offshore contractor leads to build skills, autonomy, and consistent quality across global teams. Key Competencies Leadership & People Development Attention to Detail & Analytical Thinking Process Improvement Collaboration & Cross-Functional Influence Accountability & Results Orientation Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 3-5 years of QA/testing experience, with at least 1-2 years in a leadership or supervisory role. Strong understanding of QA methodologies, tools, and processes. Experience with both manual and automated testing frameworks. Excellent organizational and problem-solving skills. Effective communication and interpersonal skills to collaborate with technical and non-technical stakeholders. Perks & Benefits! A great company that is focused on team building, and career pathing for its team! Join a team that is fun, friendly, and customer-focused! Excellent employee benefits package - Health, Dental, Vision, 401k match, and more! Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department

At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. * Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: * Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) * Completing review of calls, emails, requests through internal system (Genesys call & screen recording) * Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data * If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. * Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time * Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. * Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. * Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) * Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) * Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. * Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. * Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. * Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. * Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. * Where appropriate, lead on projects that improve the service across teams and schemes. * Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. * Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. * Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting * Lead and present in call listening sessions with Client. * Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. * Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. * Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations * Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. * Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: * Ensures complaints are managed within SLA and across individual teams * Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. * Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. * Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. * Manager on Duty: may be required periodically * Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. EDUCATION/EXPERIENCE: * Bachelor's degree or an equivalent combination of education and experience * Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry * Proven experience in a client-facing role, including leading and presenting in meetings. * Demonstrated coaching and training experience, either through managing teams or as a trainer * Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: * Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. * Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) * Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. * Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. * Tactful - Ability to show consideration for and maintain good relations with others. * Discretion - Ability to handle sensitive and confidential company matters * Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Responsible - Accountability for one's conduct. * Independence - Ability to work independently with minimal supervision, be self-motivated. * Attention to Detail - Ability to pay attention to the minute details of a project or task. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Project Management - Ability to organize and direct a project to completion. * Multitasker - Ability to juggle multiple priorities simultaneously. * Accuracy - Ability to perform work accurately and thoroughly. * Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Retirement plan * Tuition reimbursement * Vision insurance

Department Quality (UFT) Employment Type Full Time Location 8880 W Sunset Rd, Suite 320, Las Vegas NV 89148 Workplace type Onsite Compensation $75,000 - $100,000 / year Reporting To Ambika Kanta What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Job Description The QA Manager is responsible for the development, implementation and improvement of quality assurance programs associated with FDA and FSMA regulations for assuring consistent manufacturing quality and food safety by implementing current Good Manufacturing Practice (cGMP), providing documentation, managing QA team and supporting the QA department in maintaining a culture of Quality within the manufacturing areas. Implementing continuous improvement to meet department goals and make specific recommendations to develop KPIs, procedures and policies. Competencies: Intelligent, Strategic Thinker and Results-driven Thinker Respected, Inspirational, and Hands-on Leader Excellent Communicator with strong writing and interpersonal skills Analytical, Process-oriented, and Solution-focused Decision Maker Creative and Innovative Problem Solver OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Develop, review, and improve company quality management systems, HACCP, standard operating procedures (SOPs), training materials, and documentation to ensure compliance of regulations for the dietary supplement and food products. Support and lead in liaison with the FDA and other federal, state, and local agencies that visit, inspect, or audit ProCaps Laboratories. Perform internal food safety audits, review manufacturing processes and recommend improvement and submit reports to senior management. Hire new personnel, coordinate staff attendance schedules, including vacation approval. Accomplish results through coaching, mentoring, and counseling employees, implementing CAPA and progressive discipline as necessary; monitor and appraise individual jobs. Implement company policies and procedures, generate quality reports, conduct weekly department meetings, attend and participate in operations meetings. Prepare for and conduct weekly department meetings, as well as other quality related meetings such as: Food Safety committee, NCR, CAPA, and internal audit summary meetings. Responsible for conducting, monitoring and administration of Mock Recall procedure. Ensure required tracking reports are generated accurately and timely for the following but not limited to: oCustomer Complaints oNonconformance and Deviations oQuarantined Materials oChange Control Documentation oProCaps Laboratories (PCLE) Quality Assurance Management. Perform other duties and responsibilities as assigned. WORK ENVIRONMENT Duties are performed primarily in a smoke-free office and production environment Requirements MINIMUM JOB QUALIFICATIONS Bachelor of Science in a natural or physical science (Chemistry, Biochemistry, Biology, or Microbiology) preferred. Minimum of 10 years' experience in the area of Quality Assurance in a FDA environment as Pharmaceutical, Dietary Supplement, Cosmetics, or Food manufacturing to include a minimum of five years in a Leadership capacity. Strong working knowledge of cGMP and GLP. Proficient in Microsoft Office. Familiarity with FDA regulations. Possess excellent verbal and written communication skills. Strong leadership and team-working capacities. Detail and quality oriented. Contributes to a working environment that allows all employees equal opportunities for skills development, growth, and advancement in the department. Conducts business in compliance with the ProCaps Laboratories Code of Business Conduct. Benefits ProCaps provides : A competitive salary! Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program! Paid Time Off, Eight (8) Company Holidays 401(k) with Company Match - up to 4.5% 100% Company Life Coverage 100% Short Term Disability Coverage Gym Membership Reimbursement Vitamin Allowance + Discounts Company-Funded Health Savings Account ($1,600/year) Cash Reward Employee Referral Program Pet Insurance Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!

Job Summary and Responsibilities The Market Director - Patient Care Services and Quality is responsible for leading the design, coordination, implementation and management of ambulatory practices related to quality, safety and clinical practice. This nursing leader identifies opportunities for improved ambulatory patient care, incorporating evidence-based practices to improve patient outcomes for the market. This position will oversee an ambulatory quality team and provide leadership in defining, implementing and integrating quality, safety, service and efficiency strategies into the plans, policies, and organization processes that affect the organization's operations and strategic direction. Essential Functions: * Responsible for ensuring non-provider clinical practice complies with state, national and regulatory guidelines and clinical competency assessments are completed to ensure staff's ability to perform tasks based on clinical skills, knowledge, education and experience. * Facilitates the advancement of High Reliability Organization, patient safety and infection prevention initiatives within ambulatory clinic settings. * Responsible for compiling and interpreting data, preparing reports, and presenting results as requested by market, region or national leaders. * Leads the market in defining opportunities for improvement identified through analyses of quality indicators and patient safety reports/trends and communicates these to appropriate leaders and committees for further decision. * Responsible for leading quality teams, supporting their development, problem identification data collection, and outcomes. * Responsible for leading physicians, clinic leaders, staff, and other health care professionals to improve safety and quality in the market. * Works collaboratively with clinical informaticists to optimize disease registry data utilization and quality reporting. * Responsible for maintaining quality management documents, files, and correspondence in an organized, confidential, and secure manner. * Provides leadership, oversight and guidance to clinic leaders in support of a culture of continuous improvement and clinical excellence. Job Requirements Minimum: Experience and Education: * Bachelors Of Nursing * Masters Of Nursing preferred * Minimum of five (5) years progressive management responsibility in an ambulatory care setting, three (3) of which are related to managing an organization's quality improvement plan. * Experience developing and implementing clinic, service and operational process improvement initiatives, both small and large scale. Licensure: * Registered Nurse: NV Knowledge, Skills and Abilities: * Current knowledge of regulatory requirements for ambulatory care services (e.g. state, federal, local regulations, etc.). * Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN). Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona, and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

NORTH LAS VEGAS, Nevada At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient. Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America. By constantly rethinking culinary solutions, we make food matter for people and the planet. If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us ! Solina USA, is a proud Solina Group company, specializing in the creation of customized seasonings and sauces. We take pride in our five strategically located production facilities across the United States which empower us to deliver high-quality, innovative flavor solutions efficiently to our customers. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and food manufacturers, where our commitment lies in providing exceptional flavor solutions tailored to their unique needs. Solina USA has a proven national reputation of providing an exceptional customer experience by providing a high-quality product at a cost-competitive price point. We create dynamic relationships where our creativity can be visible through our customers culinary vision making "Food Matter." SUMMARY OF POSITION The Quality Assurance (QA) Manager leads both the Quality Assurance and Site Sanitation teams at Solina's North Las Vegas facility. This role is responsible for developing, implementing, and maintaining food safety, quality, and sanitation programs to ensure the production of safe, high-quality dressings and sauces that meet FDA regulatory standards and exceed customer expectations. Reporting to the Director of Quality, Solina USA, the QA Manager provides site leadership in maintaining compliance with BRCGS, FSMA, and Solina internal and Global standards. The ideal candidate will champion a customer-centric culture, drive continuous improvement, and foster a strong commitment to health, safety, and food quality across the site. ESSENTIAL FUNCTIONS This document in no way states or implies that these are the only duties to be performed by the employee occupying the position. * Verifies that all Food Safety, Quality Assurance and Regulatory programs are functioning as designed, being followed and correctly documented - thus ensuring the facility has the evidence required to prove they have produced safe and wholesome products. Quality & Food Safety Leadership Manage and continuously improve the site's Food Safety and Quality Management System (FSQMS) in compliance with BRCGS and FDA standards. Serve as the BRCGS Site Lead and Preventive Controls Qualified Individual (PCQI), ensuring robust implementation and maintenance of site certification. Lead food safety plan (HACCP, HARPC) development, validation, and annual reassessment to ensure effective hazard controls. Oversee internal audits, GMP inspections, environmental monitoring, and corrective/preventive action programs (CAPA). Investigate and resolve customer complaints, nonconformances, and product issues using root cause analysis and cross-functional problem-solving. Ensure accurate and timely documentation to demonstrate compliance with FDA, BRCGS, and customer standards. Health, Safety & Sanitation Oversight Lead the Site Sanitation Team in developing and executing a validated, effective Master Sanitation Schedule and SSOP program. Ensure cleaning, chemical use, and verification practices align with food safety and occupational health and safety standards. Collaborate with the Site Safety Team to maintain an injury-free workplace, emphasizing hazard identification, risk reduction, and safety culture engagement. Support hygienic design improvements and preventive maintenance to optimize sanitation efficiency and reduce downtime. Customer & Regulatory Compliance Maintain readiness for FDA inspections, customer audits, and BRCGS certification audits. Partner with customers to meet and exceed their expectations through strong communication, responsiveness, and proactive issue resolution. Ensure that specifications, product testing, and release programs are executed accurately and timely. Monitor regulatory changes and guide the site through compliance updates and best practices. People Leadership Lead, mentor, and develop QA and Sanitation team members to build technical competence and leadership capability. Create a culture of ownership, accountability, and engagement through consistent feedback, recognition, and coaching. Set clear objectives and metrics aligned with site and corporate goals. Foster collaboration across departments to enhance communication, problem solving, and customer focus. REQUIRED SKILLS, EDUCATION, AND EXPERIENCE Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be: * Bachelor's degree from a regionally accredited four-year college or university and 5+ years' experience in the food industry; or equivalent combination of education and experience. * Minimum of 2+ years' experience in a position of leadership to include team development and management, required. PREFERRED QUALIFICATIONS * Knowledge and understanding of quality assurance principles, food science and liquid product processing, SPC and statistics; preferred. * In-depth understanding of microbiological testing and chemistry testing. Knowledge of various pathogens and microbes associated with food production. * Comprehensive knowledge of FDA, GFSI, HACCP/HARPC, and SSOP requirements. * Ability to uphold regulatory, company and customer standards. * Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. * Knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP. * Excellent oral and written communication skills. * Strong decision making and problem solving skills. * Excellent planning and organizational skills with demonstrated multi-tasking and project management skills. * May be required to work long hours and weekends. * Must have the ability to complete required applicable forms in English, which requires the ability to read and write in English. * Ability to work well with others in fast paced, dynamic environment. * Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. SUPERVISORY RESPONSIBILITY * Provides leadership and guidance to employees in the site's Food Safety and Quality Assurance Department, including Sanitation and warehouse locations. * Carries out supervisory responsibilities of salaried and front-line staff in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and assisting in providing appropriate resolutions. TRAVEL REQUIREMENTS 0-10% Salary Pay Range: $90,000-$120,000 We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support the Arkansas No Wrong Door project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a Contact Center as Service (CCaS) that will support multiple clients throughout the state of Arkansas. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 85,000.00 Maximum Salary $ 95,000.00

The QA Manager II role has a national salary range of $70,000 - $115,000. For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy. Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you! Job Description Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across a single site. Confirm requests for quality support from the site and communicate policies and procedures. Proactive liaison with customer for quality assurance across site(s). Develop, manage, and oversee site quality resources. Support regional and sector QA and Regulatory Compliance initiatives, as required. Support validated processes as applicable for regulated hardware, equipment, and software systems. * Oversee the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and developing and maintaining standard operating procedures/work instructions. * Oversee regulatory licenses, permits, and registrations process. * Manage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to cGxP, the contract (OSA, QAA/ TA), and customer requirements as applicable, reporting the results to executive management * Ensure that systems and equipment are validated (if applicable) and change control processes maintained * Lead key regulatory, customer and 3rd party audits. * Monitor the training and development of site associates to ensure compliance to processes and regulations * Manage Quality Technicians within the site, as applicable. * Hire, train, and develop QA Supervisor, QA Specialist, QA Tech I, QA Tech II roles. * Track and maintain quality assurance metrics for the organization. * Act as primary customer contact for QA related issues/initiatives as needed. * Track, monitor, and report quality assurance metrics for the site. * Monitor the training and development of site associates to ensure compliance to processes and regulations * Develop, distribute and maintain regular management reports. * Lead and support cross functional continuous improvement projects/continuous improvement activities/workshops * Ensure customer service and business standards requirements are met daily * Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis Required Education and Experience * Bachelor Degree or equivalent 4 years work experience, required * Certification related to quality control, preferred * 3+ years experience in a regulated environment OR ISO 9001 compliant or certified, required * 1+ years of supervisory or management experience, required * Manufacturing, Food, Life Sciences, or 3PL Industry experience, required * Participation in successful standards organization registration in a complex environment * Supervising or implementing quality control programs * Knowledge of regulations such as FDA, GxPs, ATF, DEA, etc. * Administrator of training in compliance to regulated standards * People management * Sufficient computer application experience * Strong written and verbal communication * Data analysis experience * Training and facilitation skills * Self management * Problem solving * Project management * Presenting * Report creation * Solution execution Our Organization is an equal opportunity employer. ","title

Where You'll Work As the only not-for-profit, faith-based healthcare system in the area, Dignity Health Nevada, guided by the Adrian Dominican Sisters' vision for over 70 years, continues to serve the Henderson and Las Vegas communities. The Siena Campus, a 326-bed acute care hospital opened in 2000, expanded the services of the Rose de Lima Campus to meet growing healthcare needs. St. Rose Dominican is part of Dignity Health, one of the nation's largest healthcare systems, with over 9,000 physicians, 60,000 team members, and 400 care centers across 22 states, including hospitals, urgent care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to compassionate, high-quality care, especially for the underserved. Job Summary and Responsibilities The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information. Responsibilites: Assists in the design, planning, implementation and coordination of Quality Management, Patient Safety and Performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, root cause analyses and medical staff improvement (e.g. case review for peer review, OPPE, FPPE). Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers. Job Requirements Education and Experience: One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff and three (3) years clinical experience in an acute care setting Current state license in a clinical field in state of practice. Licensure: Current state license in a clinical field in state of practice. Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment isrequired.

The Quality Control Manager will be an integral part of the team. This individual will manage all quality activities ensuring the correct personnel, systems, and regulations are followed for each job, as well as the Company Quality Management System. This will include light to intermediate structural steel, miscellaneous steel, architectural ferrous and nonferrous materials, NDT, and coatings inspection. This position travels up to 5-10% of the time. This role is responsible for overseeing quality control (QC) activities across projects, ensuring compliance with contracts, specifications, codes, and certifications. The position manages QC plans, audits, welding procedures, inspections, and personnel training while supporting production needs and maintaining accurate documentation. It also involves coordinating with internal teams, third-party inspectors, and leadership to resolve issues, uphold safety standards, and ensure project success. Duties and Responsibilities Review contracts, drawings, and specifications, and develop project-specific QC plans and checklists. Manage quality certifications, audits, and jurisdictional requirements (AISC, LADBS, AWS, etc.). Oversee welding qualifications, procedures (PQR/WQTR), and continuity, as well as NDT, coatings, and bolting compliance. Supervise QC personnel training, performance, and staffing levels. Conduct and document inspections, audits, and non-conformance resolutions. Coordinate with production teams, inspectors, safety professionals, and leadership to support project needs. Maintain equipment calibration, consumables, QC logs, reports, and documentation. Participate in meetings (project kickoff, production, sector, and QC manager meetings) and communicate updates to the QA/QC Director. Education High School Diploma or equivalent. Must-Have Skills 5 years' experience in working with iron or structural steel inspection. AWS CWI or similar certification NDT Level II (preferred) AWS D1.1, structural steel experience and/or experience with AISC preferred. Ability to understand the working mechanisms of tools and machinery to be used. Ability to do simple math and/or algebraic formulas as deemed necessary by work type. Must be dependable, reliable, and mature enough to handle equipment in a safe sensible manner and complete work assignments in a timely, professional manner. Stay current with codes, standards and contract documents.

Armitage Architecture, Inc. (Armitage), provides multidiscipline engineering, technical, management and professional services to federal, commercial and private sectors. Our mission is to provide our clients with professional services utilizing innovative technologies and proven management systems. Primary Function The Individual will need to be able to perform as a Site Supervisor or Quality Control Manger. The individual will primarily be working on our Army clients projects. Depending on the size of the project the individual will serve as either the Site Supervisor or Quality Control Manager. Site Supervisor Responsibilities: Coordinate and manage all on-site activities, work with project teams including Corporate Project Managers, Project Engineers, Foreman, and Field Personnel and other office departments, to deliver successful projects to owners, on time and on budget with a high level of quality. Quality Control Manager (QCM) Responsibilities: The QCM is responsible for identifying inventory and order quality, identifying and recommending operational process improvements, conducting random sampling and preparing quality control documents. Ensure compliance with design documents through field inspections and reviews. Site Supervisor Key Responsibilities Ensure all required materials, equipment, and inspections occur to support the project schedule. Responsible for site safety. Ensure the overall jobsite is safe for workers and visitors as well as manage compliance with established company safety policies. Work with the project teams to budget, forecast, and manage field personnel as well as management of labor, equipment, materials, tools, and other cost considerations. Prepare work plans and develop temporary facilities for the project. Understand, review, and manage project plans, specifications, and manufacturer's data and execute project based upon said documentation. Manage the overall project and 3 week look ahead schedules, including creating the master schedule and updating it on a weekly basis. Generate RFI's (Requests for Information) as required to ensure completeness of the project documents and identifying and clarifying any discrepancies. Review submittals for compliance with project manual and plans, manufacturer's recommendations and code, or other standards applicable to the system. With the project team to manage the company's quality control program for the project. Conduct preconstruction planning. Conduct on-site project meetings with subcontractors and construction trades lead personnel. Manage subcontractors for all work performed on-site. Manage site work and logistics of construction site. Management and supervision of work crews on-site including… a. Mentor and train field personnel. b. Manage foreman and their duties and ensure all have resources and information to perform their tasks effectively and efficiently. c. Provide performance evaluations of field personnel. d. Manage the overall safety of the project and ensure all personnel have resources to perform their work safely. Quality Control Manager Key Responsibilities Act independently as CQC while coordinating all QC functions so as not to delay construction scheduling Read and understand specifications, reference codes and standards. Review and interpret contract drawings. Review provisions that have been made to provide required control inspection and testing. Prepare QC submittal plan for project. Efficient management of project submittals. Check to assure all materials and or equipment have been tested, submitted and approved. Examine the work area to assure that all required work has been completed and is in compliance with the contract requirements and resolve any differences. Determine, communicate, and document deficiencies and ensure they are corrected in a timely manner. Communicate with client and their representatives in a clear and understandable manner about all status updates. Conduct required meetings with all interested parties. Perform daily checks to assure control activities, including testing/compliance, and document all results. Produce a daily report, to be included in project manager's daily report Conduct all completion inspections - punch-out, pre-final and final acceptance. Maintain current records providing factual evidence that required quality control activities and/or tests have been performed Skills Professional style of verbal and written communication Strong organizational skills and exceptional attention to detail Motivated, self-starter who works well independently or as a team Builds positive working relationship with peers and colleagues

Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As a Quality Control Manager, you will be responsible for leading a team of Qc Technicians to ensure the production of high quality concrete products. Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more. Why Choose a Career with Us? Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career. Innovation: Be a part of a team that's shaping the future of construction and infrastructure. Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world. Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals. About the Role: Ensure the production of high-quality concrete products. Developing and implement quality control procedures, by conducting regular inspections, and testing raw materials and finished products. Collaborate with production and maintenance teams to address quality issues and implement corrective actions. Oversee documentation of quality data, compliance with industry standards, and adherence to safety protocols. Continuous improvement initiatives, employee training on quality standards, and effective communication with stakeholders are vital aspects of the role. Maintain consistent product quality and meet customer specifications. Qualifications: Bachelor's degree in Civil Engineering, Construction Management or a related field preferred Several years of relevant experience in quality control within the concrete or construction industry. Knowledge of concrete mix design, testing methods, and quality assurance processes. Familiarity with relevant testing equipment and quality control tools. Proficiency in interpreting technical specifications and standards related to concrete. Certifications such as ACI (American Concrete Institute) certification or other relevant industry certifications preferred Strong analytical and problem-solving skills to identify and address quality issues effectively. Excellent communication skills to convey quality standards, provide feedback, and collaborate with cross-functional teams. Exceptional attention to detail to ensure accurate testing, data recording, and adherence to specifications. Previous experience in a leadership or supervisory role, demonstrating the ability to manage and lead a quality control team. We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us. Ready to Apply? The process is simple. Click on the “apply” button to get started. Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As a Quality Control Manager, you will be responsible for leading a team of Qc Technicians to ensure the production of high quality concrete products. Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more. Why Choose a Career with Us? Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career. Innovation: Be a part of a team that's shaping the future of construction and infrastructure. Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world. Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals. About the Role: Ensure the production of high-quality concrete products. Developing and implement quality control procedures, by conducting regular inspections, and testing raw materials and finished products. Collaborate with production and maintenance teams to address quality issues and implement corrective actions. Oversee documentation of quality data, compliance with industry standards, and adherence to safety protocols. Continuous improvement initiatives, employee training on quality standards, and effective communication with stakeholders are vital aspects of the role. Maintain consistent product quality and meet customer specifications. Qualifications: Bachelor's degree in Civil Engineering, Construction Management or a related field preferred Several years of relevant experience in quality control within the concrete or construction industry. Knowledge of concrete mix design, testing methods, and quality assurance processes. Familiarity with relevant testing equipment and quality control tools. Proficiency in interpreting technical specifications and standards related to concrete. Certifications such as ACI (American Concrete Institute) certification or other relevant industry certifications preferred Strong analytical and problem-solving skills to identify and address quality issues effectively. Excellent communication skills to convey quality standards, provide feedback, and collaborate with cross-functional teams. Exceptional attention to detail to ensure accurate testing, data recording, and adherence to specifications. Previous experience in a leadership or supervisory role, demonstrating the ability to manage and lead a quality control team. We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us. Ready to Apply? The process is simple. Click on the “apply” button to get started.

The Associate Product Quality Engineer will be joining a team whose role is vital to meeting the company's key priorities and strategic goals to ensure the success of the business. This role requires engineering and delivering exceptional packages for product submissions, ensuring compliance with regulations, and maintaining robust software integrity across various platforms. The role demands a high level of technical expertise, proactive approach to problem-solving, and multi-functional teamwork to improve product lifecycle success and drive continuous improvement. What You'll Do Land-Based Product Submissions: * Must provide fully assembled product submission packages within a 10-day timeframe Submission package completion and responsibilities consist of the following: * Compile and digitally sign source code to generate secure software binaries. * Validate game submission help screens for regulatory compliance and technical accuracy. * Complete various signature calculations (e.g., GAT 3.5, SHA-1) and document results. * Develop emulation environments for reel strip and combination testing. * Deploy and validate game software on production cabinets to ensure build integrity and compatibility. Online/Interactive Product Submissions: * Must deliver submission packages within 2-day turnaround. Submission package completion and responsibilities consist of the following: * Perform technical review of digital assets for completeness and accuracy. * Validate parts and ECO entries for consistency and traceability. Copy Protecting Site Administration: * Handle software/hardware compatibility to ensure only validated game software is released to Integration Centres (IC). * Carry out release protocols for certified software components and remove obsolete/revoked versions. * Coordinate regression testing prior to game set creation and release. * Own application lifecycle, including quality assurance, performance testing, and production support. Technical Support for Internal Stakeholder: * Generate production-grade game builds integrating platform and core code for debug and production environments for the following: * Master software copies for the integration centre Tradeshows and showrooms: * Global Gaming Expo is one of the industry's largest tradeshows. Must be able to apply project management principles to coordinate software delivery for high-profile events such as this event while still tackling everyday tasks. * Cabinet/Hardware/Internal Team member testing What We're Looking For * Proficiency in Unix/Linux environments preferred. * Familiarity with C++ and software development practices. * Strong written and verbal communication skills. * Experience with data querying and analysis tools. * Ability to work independently, prioritise, and meet tight deadlines. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations Up to 25% Pay Range $47,775 - $88,725 per year Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at ************************* Additional Information This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Field Quality Manager (FQM) TechFlow Inc. is seeking a proactive and detail-driven Field Quality Manager to join our team in supporting security equipment throughout the US. In this pivotal role, you'll help drive operational excellence by supporting the implementation of quality standards and continuous process improvements that enhance reliability and customer satisfaction. Reporting to the Senior Field Quality Manager, you'll work hands-on with regional customers and stakeholder personnel to ensure compliance, resolve issues efficiently, and maintain consistent, high-quality performance across field operations. Work is primarily home-based with up to 75% travel required. Key Responsibilities Acts as a point of contact between the field team, customer representatives, and stakeholders to share updates and resolve routine issues. Maintains compliance with contract and quality requirements through documentation reviews and field audits. Provides operational support to field teams to assist in meeting performance goals and ensure adherence to regulatory and safety standards. Drive continuous improvement efforts by identifying process gaps and suggesting practical solutions to improve efficiency. Promotes a culture of quality and safety, ensuring all field teams follow training and compliance requirements. Assists field support staff with ticket tracking, customer communication, and issue escalation to help meet service-level goals. Monitor field work for preventive and corrective maintenance tasks, ensuring accuracy in scheduling and documentation. Collects and reviews data to identify potential issues or trends and assists in preparing reports for management review. Uses maintenance tracking systems (EAM/CMMS) to create and update work orders, verify data accuracy, and report discrepancies. Assists in updating procedures and documentation to reflect process changes, regulatory updates, or customer requirements. Compiles and organizes data from field teams and customer reports to support performance tracking and improvement efforts. Communicates regularly with supervisors and team members, sharing updates and helping ensure consistent alignment with project goals. Prepares and delivers basic reports and presentations for internal meetings, summarizing performance data and progress updates. Participates in meetings with customers, stakeholders, and internal staff to provide updates, take notes, and follow up on assigned action items Demonstrates reliability and focus under pressure, maintaining accuracy while meeting tight deadlines and shifting priorities. Maintains organized records and clear communication, supporting accurate documentation and consistent workflow management Identifies opportunities to save costs, streamline tasks, and improve daily operations through teamwork and attention to detail. Requirements 5+ years of experience in Field Management, Logistics, or Data Analytics Bachelor's degree or equivalent experience in relevant field Proficiency with Microsoft Office Suite Ability to travel up to 75% Ability to obtain and maintain Public Trust clearance Preferred Qualifications Experience managing regionally based equipment maintenance operations #techflow About TechFlow Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges. Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better. TechFlow has four principal lines of business: Platform Services, Mission Services, Digital Services, and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration. Benefits TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace! Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines) 401k plan with Roth option. Eligibility for an employer match. Immediate vesting Paid time off Holidays - 11 paid holidays per year Comprehensive medical, dental, and vision plans Company-paid Life & AD&D insurance plan Employee Assistance Program Wellness Resources Company-paid training and development program Voluntary benefits include: Life & AD&D Insurance for employee, spouse, and children Short-term and long-term disability (per plan guidelines) Legal Shield and Identity Theft protection plans Pet Insurance

Job Description As a family of brands, it is Our Home's ethos to create and provide delicious, wholesome snacks to communities throughout the U.S. at a great value. We strive to create snacks that offer nourishment and a warm and welcoming sense of familiarity. Our Home is not just the house we live in, but the communities of which we are a part. Our Home gets the best snacks into hands, homes, and communities around the country so that we can flourish together. We believe that a unified culture and shared values are essential to our success. At Our Home... We have Growth Mindsets: We grow ourselves, our teams, and our company, both personally and professionally. We embrace Integrity & Accountability: We do what we say we are going to do, and take ownership of our actions. We Push the Boundaries: We challenge the status quo, and are creative problem solvers who win where others don't. We believe that we are Stronger Together: Collaboration is at the center of what we do. We win and lose together . Our Home makes snacks for everyone and will continue to be known for flavorful snacks with better ingredients that satisfy every occasion and craving. We deliver this through our portfolio of household favorite snack brands, including Pop Secret, From The Ground Up, Food Should Taste Good, Popchips, RW Garcia, Good Health, Parm Crisps, Sonoma Creamery, and You Need This. Our Home is one of the fastest growing Better For You food brands in the country and this explosive growth requires great people with a passion for better-for-you snacks. About the Role At Our Home, we're passionate about delivering safe, high-quality food our customers can trust - every single time. We're looking for a dynamic and experienced Food Safety & Quality Assurance (FSQA) Manager to lead our Quality, Food Safety, and Sanitation programs. In this highly influential role, you will be the guardian of product integrity and regulatory compliance, ensuring our facility meets the highest standards in GFSI, HACCP, GMP, Non-GMO, Organic, and Kosher requirements. You'll partner with leaders across the plant, elevate our quality culture, and guide a skilled team to protect our brand and our consumers. If you thrive in a fast-paced environment, love building strong systems, and are energized by coaching and developing people, this role is for you. Why Join Our Home? Opportunity to shape and elevate a quality culture across the entire facility. A collaborative team that values ownership, continuous improvement, and collaboration. The ability to make a direct impact on product integrity and customer trust. KEY RESPONSIBILITIES Food Safety & Regulatory Compliance Lead, maintain, and continuously improve all Food Safety programs, including HACCP, GMPs, GFSI, Non-GMO, Kosher, and Organic compliance. Ensure robust sterilization, sanitation, allergen control, traceability, and crisis management practices to protect product safety. Oversee internal audits, third-party audits, certification audits, and bi-annual mock recalls (within a two-hour standard). Maintain readiness for regulatory inspections and ensure compliance with all state and federal requirements. Quality Assurance Systems & Standards Develop, implement, and refine QA standards for raw materials, in-process checks, finished goods, and rework procedures. Establish and maintain testing methods, evaluation processes, and product quality documentation. Lead quality improvement initiatives (e.g., Kaizen, Six Sigma) to drive consistency and reduce waste. Partner cross-functionally with Production, Engineering, and R&D to support new products, process improvements, and training needs. Prepare and analyze quality performance metrics, trends, and reports to inform plant leadership decisions. Sanitation Management Oversee plant sanitation activities to ensure a clean, safe, and compliant production environment. Work closely with Maintenance and Production teams on sanitation validation, improvements, and ongoing compliance. Leadership & Team Development Lead, coach, and develop the Quality Assurance and Sanitation teams by setting clear expectations and ensuring continuous skill growth. Recruit, train, schedule, and evaluate team performance in alignment with company standards and policies. Build a culture of ownership, accountability, and food safety awareness across the entire facility. Financial & Resource Management Develop and manage the FSQA budget, monitor expenditures, analyze variances, and drive cost-effective improvements. Ensure the proper allocation of resources, equipment, and tools necessary to maintain high-quality operations. Requirements Bachelor's degree in Food Science, Microbiology, Engineering, or related field preferred. 5+ years of experience in food safety, quality assurance, or food manufacturing leadership. Strong knowledge of HACCP, GFSI (SQF, BRC, etc.), GMPs, and regulatory requirements (FDA/USDA). Experience with Non-GMO, Organic, and Kosher programs a strong plus. Proven leadership experience with the ability to coach, influence, and build high-performing teams. Excellent communication, analytical, and problem-solving skills. High energy, initiative, and ability to drive results with limited guidance. Benefits Health Care Plan (Medical, Dental & Vision) 401k Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Parental Leave Short Term & Long Term Disability No recruiters, please

Job Description At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. · Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: - Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) - Completing review of calls, emails, requests through internal system (Genesys call & screen recording) - Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data - If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. · Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time · Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. · Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. · Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) · Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) · Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. · Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. · Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. · Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. · Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. · Where appropriate, lead on projects that improve the service across teams and schemes. · Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. · Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. · Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting · Lead and present in call listening sessions with Client. · Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. · Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. · Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations · Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. · Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: · Ensures complaints are managed within SLA and across individual teams · Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. · Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. · Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. · Manager on Duty: may be required periodically · Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. Requirements EDUCATION/EXPERIENCE: · Bachelor's degree or an equivalent combination of education and experience · Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry · Proven experience in a client-facing role, including leading and presenting in meetings. · Demonstrated coaching and training experience, either through managing teams or as a trainer · Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: · Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. · Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) · Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. · Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. · Tactful - Ability to show consideration for and maintain good relations with others. · Discretion - Ability to handle sensitive and confidential company matters · Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. · Responsible - Accountability for one's conduct. · Independence - Ability to work independently with minimal supervision, be self-motivated. · Attention to Detail - Ability to pay attention to the minute details of a project or task. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. · Project Management - Ability to organize and direct a project to completion. · Multitasker - Ability to juggle multiple priorities simultaneously. · Accuracy - Ability to perform work accurately and thoroughly. · Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment Benefits 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance