Remote support specialist jobs in Atascocita, TX - 534 jobs
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Technical Product Support Specialist
Digilock
Remote support specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 3d ago
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Field Support Technician
Jobster LLC
Remote support specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 2d ago
Desktop Support
Teksystems 4.4
Remote support specialist job in Houston, TX
1. Desktop Support 2 to 3 years of troubleshooting experience and providing user support in a technical environment. Client-facing. This individual needs to be proficient supporting clients in Windows 11 enviroment 2. Windows 11 2 to 3 years providing support troubleshooting W11 OS. Software and hardware support
3. Customer Service/Satisfaction Skills
4.Active Directory troubleshooting skills.
This position is onsite Monday - Friday inside the loop of Houston, TX
*Job Type & Location*This is a Contract position based out of Houston, TX.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
*Workplace Type*This is a fully onsite position in Houston,TX.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 2d ago
Network Administrator
Waste Connections 4.1
Remote support specialist job in The Woodlands, TX
Waste Connections is growing and adding a Network Administrator to our Corporate Offices in The Woodlands, Texas. The Network Administrator's role is to plan and coordinate the design, installation, and connectivity of computer, network systems, camera systems, and phone systems throughout the United States and Canada. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software, and communication links. The Network Administrator will also troubleshoot network performance issues in a timely and accurate manner and provide end user training where required. This position travels 10-20% of the time.
ESSENTIAL RESPONSIBILITIES
Install network, phone and camera systems
Assess near and long term network capacity needs and design and implement strategic plans to make certain capacity meets growing demand.
In conjunction with other IT employees, create and maintain documentation as it relates to network configuration, mapping, processes, and service records.
Develop and deploy methodologies for testing network performance and provide network performance statistics and reports.
Oversee new and existing equipment, hardware, and software upgrades relating to network or telephone equipment.
Develop and implement a replacement plan for network infrastructure components at local sites.
Monitor the work of equipment vendors during installations and hardware performance issues.
Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective solutions.
Responsible for assisting with hiring, orientation, training and evaluating of IT support staff relative to duties, work schedules, agency policies, and state policies and procedures.
Maintain confidentiality of all information.
Assist other departments in the design and implementation of new technology to streamline operations.
Meet with new and existing vendors to discuss needs, evaluate proposals, negotiate agreements, and monitor performance and potential cost savings.
MINIMUM REQUIREMENTS
Bachelor's in Computer Science preferred or 2 years of network experience
CCNA preferred
At least 2 years cabling experience.
2 years experience with Cisco Meraki.
Experience with LAN, WAN and WLAN design and implementation. Ability to engineer routers, switches, and access points.
Proven analytical and problem solving skills.
Strong project management skills.
Knowledge and understanding of, and ability to create and maintain technical documentation.
Ability to conduct research on networking issues, and products.
Must be willing and able to run Network cable as required to complete projects
Ability to lift 40lb or above, build network cable and climb ladders.
Ability to adapt to situations, create on the fly solutions to problems.
Good interpersonal skills; good verbal and written abilities, able to present self in a professional, businesslike manner.
Highly self-motivated with a keen attention to detail.
Availability to work occasional evening and weekend hours, or be called for emergencies.
What's In It for You?
You will be joining a team environment and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan. You'll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Women/Disabled/Veterans)
$65k-80k yearly est. 4d ago
Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Remote support specialist job in Houston, TX
The Lead Infrastructure SupportSpecialistsupports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 41d ago
Disclosure and Lock Desk Specialist
First Service Credit Union 3.9
Remote support specialist job in Houston, TX
Job Description
Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience.
Essential Functions & Responsibilities:
Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible.
Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions.
Maintain activity records and reports to immediate supervisor on a weekly basis.
Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner.
Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc.
Perform other job duties as assigned.
Performance Measurements:
Possess complete and accurate knowledge of all credit union products, services, policies and procedures.
Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans.
Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy.
Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement.
Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management.
Refer and cross-sell credit union products and services to meet member needs and individual goals.
Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given.
Knowledge and Skills:
Experience: More than three years of similar or related experience.
Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
- NMLS required
- Ability to be a self-starter and ability to manage their time effectively.
- The ability to effectively communicate with all levels of the organization and to outside parties.
- Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills.
- Must have a proactive attitude toward members, supervisors, co-workers and the credit union.
- Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook.
- Willingness to attend training seminars and meetings outside normal working hours.
- Proficient in Ellie Mae Encompass.
Physical Requirements:
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
$43k-55k yearly est. 10d ago
DESKSIDE SUPPORT
Artech Information System 4.8
Remote support specialist job in Houston, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Here are the details
Job Title: Deskside Support Representative Distributed Client Services
Location:Houstan,TX
Duration: 12 + Months (with possible extension)
Job Description:
Skills Required deskside support technician with at least 3 years experience.
This individual needs to be proficient supporting clients in an Client based Win 7 environment. This model is dispatch to clients desks as well as walk up support. Trade Floor, Mac & mobility device support helpfull but not required. Excellent customer satisfaction skills required and trade floor experience helpful
Additional Information
For more information, Please contact
Shubham
************
$43k-56k yearly est. 8h ago
IT Technician
Bridgepoint Works
Remote support specialist job in Houston, TX
IT Technician (Remote USA) | $40-$50 per Hour
Power Our Tech. Drive Our Success.
Are You the IT Expert We Can Rely On?
If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading.
At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency.
This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour.
Why Join Bridgepoint Works?
Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce.
What You'll Do
As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments.
Key Responsibilities:
- Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications.
- Manage security protocols, updates, and patches to protect company data and prevent cyber threats.
- Ensure VPN and remote access tools are optimized for seamless connectivity.
- Maintain system documentation, IT asset tracking, and user guides for internal use.
- Assist in onboarding new employees by setting up their accounts, devices, and software access.
- Collaborate with vendors and external IT teams to improve systems and resolve escalated issues.
What Were Looking For
We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success.
Must-Haves:
- 3+ years of experience in IT support, system administration, or a similar role.
- Strong knowledge of Windows, MacOS, and cloud-based applications.
- Experience troubleshooting hardware, software, and network issues in a remote environment.
- Understanding of cybersecurity best practices and IT security protocols.
- Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.).
- Ability to explain complex technical concepts to non-technical users.
- Self-motivated with excellent time management skills.
Nice-to-Haves:
- IT certifications (CompTIA A+, Network+, Microsoft, etc.).
- Experience with engineering or construction industry IT systems.
- Familiarity with ticketing systems and ITSM platforms.
- Knowledge of cloud security and data protection strategies.
What's In It for You?
- Competitive pay $40-$50 per hour.
- 100% remote work Work from anywhere in the USA.
- Career growth opportunities We invest in our employees development.
- Work with a forward-thinking team Be part of a company that understands the value of IT.
- A fast-paced, dynamic work environment No two days are the same.
Ready to Join Us? Apply Now!
If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters.
Click below to apply and become a vital part of Bridgepoint Works today!
In-Line Inspection Application Specialist within the Tool Management department will be responsible for the selection and configuration of the appropriate in-line inspection tools based on the pipeline design and operating parameters, integrity threats, clients' requirements, and ILI tool specification and availability.
Job Functions, Responsibilities & Authorities
Responsible for calculation of forces, stresses, pressure and other factors in relation with the selection of the ILI tool for a specific application.
Analyze pipeline questionnaires, PIDs, site survey reports, operating parameters, cleaning and gauging pi run results, and other information to select the appropriate cleaning, gauging and ILI tools and their configuration.
Perform the review of mechanical design, engineering and other documents and release tool configuration documents to other company departments.
Model and simulate the tool passage through various pipelines, installations and features considering various mechanical and operating conditions.
Model mechanical system designs in Solid Work and AutoCAD.
Prepare bills of materials for finished mechanical assemblies and all parts.
Assist in the creation of finished mechanical assembly and fabrication drawings.
Assist in the preparation of finished as-built & as-installed versions of drawings.
Acquire or generate as necessary all technical equipment datasheets required to document drawings.
Compile drawings and documents as required providing complete mechanical submittal package and Operation & Maintenance packages.
Generate supporting documents as required to support design.
Review and analyze results of cleaning and gauging pig run and advise on the acceptance of the results for further cleaning, gauging or ILI tool runs.
Perform hand calculations to provide engineering analysis of stress,
loads, and forces as it pertains to mechanical design.
Participate in internal engineering and design.
Provide technical support to Site engineers to complete all runs successfully.
Participate in physical testing of equipment and coordinate expected and actual results analysis with fabrication and testing personnel.
Verification of client specifications.
Works in cooperation with all company departments.
Guide the tool preparation process for timely and correctly implementation of design, fabrication and assembly aspects.
Respond instantly to field queries during execution of runs
Carries out any other related Jobs as and when required by the HOD
Any other duties as assigned by the Head of Department.
Skills/experience:
Bachelor of Engineering/Technology in Mechanical/Mechatronics.
Min 2 years' experience in related Mechanical Design field with 3D software (SOLIDWORK and AutoCAD software).
Knowledge in detail of designing and preparation of full set of drawings, Bill of Materials, Design Calculations, Validation and optimization according to process engineering.
Knowledge of oil and gas pipeline design, and operations; knowledge of various pipeline pigging aspects, including cleaning, gauging and ILI tool design and operation.
Exposure to Design-manufacturing environment.
Minimum of 1 years' experience in a tool and production related role, ideally in the Oil & Gas Industry
Strong command of English, knowledge of other languages is plus
Must be flexible with work hours & timings
Physical and Mental Requirements:
Lifting and Carrying: Ability to lift and carry up to 50 pounds.
Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.
Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.
Focus and Multitasking: Ability to maintain focus and multitask effectively.
Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.
Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.
About PIPECARE Group:
PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.
What we do:
In-Line Inspection Services
PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements.
Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links:
PIPECARE Group - YouTube
SMART AI CALIPER - Inspection experience like never before
Inspection Technologies
Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented.
Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented.
Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy.
Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks.
Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.).
Specialized Tools and Technologies
Combo Tools: Use multiple measurement systems in various combinations.
Specialized Tubing Technologies: Designed for Furnace and Downhole Operations.
Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$71k-107k yearly est. Auto-Apply 60d+ ago
Vista Applications Specialist
Sterling Construction 4.2
Remote support specialist job in The Woodlands, TX
What You'll Do *
Respond to and resolve Vista ERP support tickets, ensuring issues are documented, tracked, and resolved through completion * Provide functional support across Vista modules including Job Cost, Payroll, Accounts Payable, Accounts Receivable, General Ledger, and Project Management * Troubleshoot Vista inquiries, Crystal Reports, and SSRS reports to meet business needs * Coordinate with internal IT teams, developers, and external consultants to resolve issues, including functional and end-user testing * Perform functional testing for Vista upgrades and related portals (e.g., HFF Portal) * Create and maintain end-user training materials and functional support documentation * Assist with data analysis, error resolution, and recommendations for process improvement * Act as a trusted functional resource for business users, providing clear guidance and timely support Experience & Qualifications *
Bachelor's degree in Computer Science, Information Technology, or a related field * Experience with Viewpoint Vista is required * 5+ years of experience supporting business process improvement or digital transformation initiatives * Strong understanding of construction or operational business processes and ERP workflows * Experience with SQL Server Management Studio (SSMS), Crystal Reports, and SSRS * Strong analytical and problem-solving skills with attention to detail * Excellent communication and interpersonal skills with the ability to collaborate across teams * Ability to influence, build consensus, and navigate complex organizational environments without direct authority Contract Details *
1099 independent contractor position * No benefits, bonuses, or PTO * In-office role in The Woodlands, TX (remote or Hybrid possible) * Contractor is responsible for their own taxes, insurance, and benefits We are an equal opportunity employer: We do not discriminate based on race, color, national origin, religion, creed, sex, sexual orientation, gender identity, disability, age, genetic information, marital status, military status, membership or activity in a local human rights commission, or status with regard to public assistance, or any other characteristic protected by applicable law.
$53k-83k yearly est. Auto-Apply 13d ago
QUVA: Technical Operations Production Support Specialist
Elevated Resources
Remote support specialist job in Sugar Land, TX
This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs.
Responsibilities may include:
Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments.
Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis.
Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics.
Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for
routine production Generate change control documentation as necessary to support introduction of new products or process improvements
Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements
Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes
Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations.
Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required
Provide experienced input for continued process improvement initiatives.
Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns
$53k-95k yearly est. 60d+ ago
MWD/LWD Maintenance and Tech Support Engineer
Scientific Drilling Inc. 4.8
Remote support specialist job in Houston, TX
Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems.
Essential Duties and Responsibilities:
Technical
Support assembly and maintenance of MWD/LWD/RSS tools and BHAs
Conduct equipment test and troubleshooting as needed to find failure root cause
Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients
Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations
Identify and document product and procedure improvements and drive implementation
Managerial
Coordinate assembly processes and production output based on client needs
Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements
Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management
Willing to perform all other reasonable duties as assigned but not specified in this description
Job Knowledge, Skills, and Abilities:
Several years MWD field experience, ideally with SDI system
Profound technical knowledge related to tool assembly and testing
Organizational skills to coordinate and optimize complex workflows
Communication skills to interact with internal and external clients as well as other support groups
As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.)
Education, Experience & Requirements:
Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent
Ideally more than 3 years related job experience or equivalent experience
Location, Physical Requirements, and PPE:
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle.
Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required.
Limitations and Disclaimer:
This describes the general duties and responsibilities, and physical requirements associated with the position;
it is not an exhaustive list of all duties, responsibilities, or skills required for the position.
The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities.
To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
$59k-85k yearly est. 10d ago
IT Technician
Ptsd Foundation of Americ
Remote support specialist job in Houston, TX
PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users.
Responsibilities: The IT Technician has the following responsibilities and duties:
Diagnose and resolve desktop/laptop hardware and software issues.
Install, configure, and maintain PCs and associated peripherals.
Troubleshoot network connectivity problems (wired/wireless).
Provide single and multi-function printer support, including setup and connectivity.
Perform hardware repairs and upgrades on workstations.
Respond to and maintain accurate records of issues and solutions through the helpdesk system.
Escalate complex technical issues to senior IT staff or vendors.
Support IT asset management and inventory tracking.
Other technical and/or administrative tasks as directed by senior IT staff.
Requirements: The IT Technician should have the following skills, education, and experience:
High school diploma or equivalent (Associate degree or technical certification preferred).
Basic knowledge of Windows operating systems, MS Office, and PC hardware.
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service abilities.
Ability to prioritize and manage multiple priorities simultaneously.
Ability to work independently and as part of a team.
Willing to assist other departments with non-IT related priorities as needs and available time allow.
Preferred Certifications (not required, but a plus)
CompTIA A+
CompTIA Network+
Microsoft Certified Fundamentals
Physical Requirements:
Primary work location: Camp Hope
Occasional travel to the corporate office as required.
Ability to lift up to 40 lbs. when handling IT equipment.
Normal business hours with occasional after-hours support as needed.
PTSD Foundation offers participation in the following:
Hourly Compensation
Medical, Dental, and Vision benefits
Life Insurance
Other benefits
$36k-64k yearly est. Auto-Apply 8d ago
Information Technology
Veterans Prime, Inc.
Remote support specialist job in Houston, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$36k-64k yearly est. Auto-Apply 60d+ ago
Clinical Field Specialist - Houston, TX
BD (Becton, Dickinson and Company
Remote support specialist job in Houston, TX
We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Job Summary**
As a CFS Houston Market professional at Becton, Dickinson and Company (BD), you will play a crucial role in driving sales and market share growth for our cutting-edge medical technology products within the Houston region. You will be responsible for building strong customer relationships, executing strategic sales plans, and contributing to the overall success of the CFS APM business unit.
**Responsibilities**
+ Develop and execute strategic sales plans to achieve and exceed sales targets for the CFS portfolio within the Houston market.
+ Proactively identify and pursue new business opportunities, fostering strong relationships with key opinion leaders, physicians, nurses, and hospital administrators.
+ Conduct product demonstrations and presentations to healthcare professionals, effectively communicating the value proposition of BD's CFS solutions.
+ Provide comprehensive clinical and technical support to customers, ensuring optimal product utilization and patient outcomes.
+ Collaborate closely with internal teams, including marketing, clinical affairs, and customer service, to ensure a seamless customer experience.
+ Analyze market trends, competitor activities, and customer needs to inform sales strategies and product development.
+ Manage and maintain accurate customer records and sales forecasts using CRM tools.
+ Attend industry conferences, workshops, and training sessions to stay abreast of market developments and enhance product knowledge.
+ Adhere to all company policies, procedures, and ethical guidelines, including compliance with healthcare regulations.
**Required Qualifications:**
+ Bachelor's degree required
+ Three years experience in healthcare industry required.
+ Experience working directly with clinicians required
+ Computer literacy required - proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
+ Willingness to travel up to 75% of time required
**Preferred:**
+ Registered Nurse
+ Experience in ICU, OR or Cath lab
+ Master's degree preferred
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
**Primary Work Location**
USA CA - Irvine Laguna Canyon
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
$46k-82k yearly est. 60d ago
Vendor Management Specialist - Modular Field Execution
The CAM Field Specialist is responsible for delivering safe, accurate, and timely products and services to customers. This role supports field operations by ensuring compliance with safety standards, operational procedures, and continuous improvement initiatives at well sites, job locations, or plants.
Key Responsibilities
Deliver products and services safely, accurately, and on time
Participate in learning, training, and competency development activities
Ensure safe, compliant, and timely operations at the well site, job location, or plant, including equipment rig-up and rig-down
Participate in job risk analysis and continuous improvement programs
Mentor and support team members as required
Engage with customer contacts to promote products and services
Requirements & Qualifications
High school diploma or equivalent required; technical training or certifications preferred
Previous field service, operations, or equipment handling experience preferred
Ability to follow standard operating procedures and safety guidelines
Strong commitment to health, safety, and environmental standards
Ability to work independently and as part of a team in field-based environments
Basic mechanical aptitude and troubleshooting skills
Effective verbal and written communication skills
Willingness to work flexible schedules, including nights, weekends, and extended hours as required
Ability to travel and work at customer sites, including outdoor and industrial environments
Physically able to perform job duties, including lifting, standing, and working in variable weather conditions
Working Place: Houston, Texas, United States Company : 2026 Jan 29th Virtual Career Fair - Stonebridge
$46k-82k yearly est. 12d ago
Clinical Field Specialist - Houston, TX
BD Systems 4.5
Remote support specialist job in Houston, TX
SummaryJob Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of healthâ„¢ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Job Summary
As a CFS Houston Market professional at Becton, Dickinson and Company (BD), you will play a crucial role in driving sales and market share growth for our cutting-edge medical technology products within the Houston region. You will be responsible for building strong customer relationships, executing strategic sales plans, and contributing to the overall success of the CFS APM business unit.
Responsibilities
Develop and execute strategic sales plans to achieve and exceed sales targets for the CFS portfolio within the Houston market.
Proactively identify and pursue new business opportunities, fostering strong relationships with key opinion leaders, physicians, nurses, and hospital administrators.
Conduct product demonstrations and presentations to healthcare professionals, effectively communicating the value proposition of BD's CFS solutions.
Provide comprehensive clinical and technical support to customers, ensuring optimal product utilization and patient outcomes.
Collaborate closely with internal teams, including marketing, clinical affairs, and customer service, to ensure a seamless customer experience.
Analyze market trends, competitor activities, and customer needs to inform sales strategies and product development.
Manage and maintain accurate customer records and sales forecasts using CRM tools.
Attend industry conferences, workshops, and training sessions to stay abreast of market developments and enhance product knowledge.
Adhere to all company policies, procedures, and ethical guidelines, including compliance with healthcare regulations.
Required Qualifications:
Bachelor's degree required
Three years experience in healthcare industry required.
Experience working directly with clinicians required
Computer literacy required - proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
Willingness to travel up to 75% of time required
Preferred:
Registered Nurse
Experience in ICU, OR or Cath lab
Master's degree preferred
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
Primary Work LocationUSA CA - Irvine Laguna CanyonAdditional LocationsWork Shift
$46k-79k yearly est. Auto-Apply 60d+ ago
IT / Radio Technician
Harris County ESD 11
Remote support specialist job in Spring, TX
Full-time Description
The IT Technician supports the installation, maintenance, and operation of technology and communications systems across Harris County ESD 11 facilities and vehicles. This role performs hands-on technical work involving low-voltage cabling, access control, video surveillance, radio systems, and mobile/vehicle-mounted technology in a public safety environment. The IT Technician responds to service requests, supports field operations, documents work performed, and follows established procedures to ensure reliable and secure technology systems that support emergency medical services.
ESSENTIAL FUNCTIONS:
Installs, pulls, routes, terminates, and tests low-voltage cabling, including Cat5e/6 and fiber optic cabling (RJ45, LC/SC), in facilities, vehicles, ceilings, walls, and conduits.
Installs, configures, and maintains access control systems, including panels, badge readers, electronic locks, and related infrastructure.
Installs, mounts, and supports IP-based video surveillance systems, including cameras, NVRs, and associated network components.
Provides support for mobile and vehicle-mounted technology, including mobile data terminals (MDTs), cellular routers, GPS/AVL systems, and related hardware.
Supports radio and communications systems through cable runs, antenna installation, equipment setup, and basic programming or reprogramming in coordination with vendors.
Assists with deployment and maintenance of RFID, asset tracking, and inventory management tools.
Performs routine inspections, diagnostics, troubleshooting, and minor repairs to ensure systems remain operational and reliable.
Supports EMS vehicle upfitting projects involving IT and communications equipment installations.
Responds to service tickets and on-site support requests across the service area in accordance with established priorities and procedures.
Assists with system testing and validation following installations, repairs, or upgrades.
Provides basic end-user support and instruction related to installed systems and equipment.
Maintains accurate documentation of installations, configurations, maintenance activities, and resolutions.
Tracks and maintains assigned tools, equipment, and spare parts in accordance with department procedures.
Supports vendor-led installations or repairs by preparing sites, assisting with setup, and documenting completed work.
Other duties as assigned.
QUALIFICATIONS:
High school diploma or GED, required. Associates degree in IT, electronics or related field, preferred.
At least 2 years of experience supporting technology systems in EMS, fire, law enforcement, or public sector environments.
Proven experience with radio systems (Motorola, Kenwood, etc.) and AVL or GPS tracking tools.
Industry certifications (BICSI, FOA CFOT, CompTIA Network+, Axis, Genetec, etc.) preferred.
Proficiency with low-voltage cabling and termination, structured wiring, Cat5e/6 and fiber optic termination and testing.
Familiarity with access control, IP video systems, and mobile/vehicle IT systems.
Ability to interpret technical diagrams, floor plans, and wiring schematics.
Ability to work independently on assigned tasks while following established procedures, work instructions, and priorities.
Strong customer service skills with the ability to remain calm and professional in high-volume or time-sensitive support situations.
Ability to accurately document work and resolutions while maintaining confidentiality and data security.
Valid Texas driver's license and insurable driving record.
Must not have been excluded by the OIG to participate in federally funded healthcare programs.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Must be able to lift and carry up to 50 lbs.
Climbing ladders, crouching, and working in tight spaces (e.g., vehicle interiors, ceilings).
Frequent use of hand and power tools.
Extended periods of standing, walking, or driving.
WORKING CONDITIONS:
Field-based work across multiple EMS stations and vehicle bays.
Office and server room environments at headquarters.
Occasional after-hours or weekend work may be required for projects or emergencies.
Exposure to outdoor elements, active public safety facilities, and vehicle interiors.
HCESD11 is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, HCESD11 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Furthermore, HCESD11 has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and HCESD11 reserves the right to change this position description and/or assign tasks for the employee to perform, as HCESD11 may deem appropriate
Salary Description $23.00/hr. - $29.00/hr.
$23-29 hourly 3d ago
Surety Underwriting Support Specialist
Insight Global
Remote support specialist job in Houston, TX
The Underwriting Assistant supports Underwriters and communicates with agents and their customers. This role requires strong organizational skills, attention to detail, and the ability to apply past knowledge to new situations. Key duties include preparing surety bond documents accurately and promptly, receiving and applying payments, and delivering bond documents to principals. Teamwork and shared responsibilities are essential.
Job Responsibilities
- Support Underwriters directly
- Prioritize calls and emails for surety bonds
- Communicate bond requirements to agents
- Organize and document bond files for approval
- Accurately accept and apply payments
- Monitor system emails and actions required
- Oversee issuance, renewal, maintenance, and invoicing of Direct Billed bonds
- Process and edit system forms and letters
- Track compliance and follow-up procedures
- Resolve customer issues promptly
- Update principal or agency information
- Assist with agency billing and accounting issues
- Maintain and identify attachments to bond files
- Cancel bonds and calculate return premiums
- Answer phones and perform reception duties
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
6m-1yr experience with:
Microsoft office suite (excel, outlook, teams)
Data entry and Customer service
Write logical email (technical writing)
Basic math skills Banking or mortgage experience (processing or closers)
Bachelors (finance or accounting major)
How much does a remote support specialist earn in Atascocita, TX?
The average remote support specialist in Atascocita, TX earns between $30,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Atascocita, TX