Remote support specialist jobs in Bossier City, LA - 33 jobs
All
Remote Support Specialist
Technical Support Specialist
Support Specialist
Information Technology Technician
Support Specialist/Trainer
Help Desk Specialist
Helpdesk Computer Technician
Software Support Analyst
Customer Service Analyst
Technical Support Associate
Technology Services Specialist
Software Support Technician
Technician System Specialist
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Shreveport, LA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$42k-69k yearly est. 7d ago
Looking for a job?
Let Zippia find it for you.
IT Help Desk Support Level 2 - MSP
K2 Staffing
Remote support specialist job in Shreveport, LA
Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$42k-69k yearly est. 60d+ ago
IT Help Desk Support Level 2 - MSP
K2 Staffing, LLC
Remote support specialist job in Shreveport, LA
Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$42k-69k yearly est. 24d ago
Software Support Tier I
Redsail Technologies
Remote support specialist job in Shreveport, LA
Job Summary The Software Support Tier I serves as the Company's first point of contact for incoming customer calls regarding the Company's products, equipment and services. Positive interaction with customers and timely resolution of issues are critical components of the position. The Software Support Technician I must be an active listener who can calmly handle emotional customers and de-escalate conflicts since many issues arise because a pharmacy (our customer) is attempting to resolve an issue for the pharmacy's customer who is standing in front of them. Key Duties
Responds daily to incoming customer questions and emails relating to issues or questions about the Company's various software and hardware products or other services by identifying and resolving the issue(s).
Provide user support on company-supported applications and platforms.
Independently resolve software issues and enjoy boosting customers' satisfaction with Company.
Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software.
Document and maintain detailed records in our internal ticketing system of all interactions with customers.
Collaborates on more complex issues, as necessary, with other Account Managers, Account Manager Leads, Support Manager, or different departments (i.e. Development), as appropriate, to respond to or resolve the issue.
Education/Training
Associate degree in computer science, business management or related field preferred
Or High school diploma or equivalent required with experience as a Pharmacy Technician or support technician in call center.
Required Work Experience/Skills
Strong oral and written communication skills
Strong interpersonal, active listening, de-escalations, and empathic skills needed to
Strong analytical and problem-solving skills, including the ability to think creatively (outside of the box), to identify and resolve customer issues relating to the Company's products, equipment, and services quickly and effectively.
Ability to work as part of a team and collaborate effectively with coworkers.
Working knowledge of Microsoft Office Suite of Products.
When applicable, the ability to use prior case history to determine the next step.
Write clear, concise, and factual notes to the customer file regarding customer conversations or contact.
Self-motivated to become more knowledgeable about the Company's products and services, as well as the pharmaceutical industry.
Proven ability to balance, prioritize and organize multiple tasks.
Possess flexibility in scheduling to allow for occasional after-hours work and including a rotating weekend shift.
Ability to prioritize and complete all work tasks with minimal supervision.
High level of professionalism and strong personal interaction skills.
Preferred Work Experience/Skills
Previous call center experience with supporting Pharmacy Management Software
Preferred but not required, experience working as a Pharmacy Technician or other role
Discretionary Judgment
Uses independent judgment and discretion based upon the employee's experience in the position and knowledge of the products, equipment, and services.
Uses good judgement and possesses ethical work values.
Physical Demands, Working Conditions, and General Employment Guidelines
Moderate to high levels of stress may be experienced in the performance of the job.
Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending.
Equipment
Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment
Must have internet access
Safety to Self and Others
Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.
Working Conditions/Hazards
Position is performed in an open office environment or approved remote work location.
Work Location
â RedSail Technologies Offices Spartanburg, SC - Onsite and Shreveport, LA -Onsite
$50k-74k yearly est. 60d+ ago
Customer and Technical Support Specialist
Morris & Dickson 4.0
Remote support specialist job in Shreveport, LA
About the Role
Reporting to the Customer Service Manager, the Customer Technical SupportSpecialist plays a critical role in delivering high-quality customer experience across our products and services. This position serves as a key point of contact for customers, providing technical support, troubleshooting assistance, and timely issue resolution.
You'll work closely with Sales, distribution centers, and cross-functional teams to ensure seamless ordering experiences and operational success. We're seeking a service-oriented, detail-focused individual who enjoys problem-solving and takes pride in supporting customers in a fast-paced environment.
Schedule
This is a full-time role. The standard schedule is Monday-Friday, 8:00am-5:00pm
On a rotating basis, approximately every 5-6 weeks, team members are required to work a later shift from 10:00 a.m.-7:00 p.m., Monday-Sunday. Weekend coverage during this rotation is typically light and functions more as an on-call schedule.
What You'll Do
• Provide technical and customer support via phone, email, and ticketing systems (e.g., Freshdesk, Zendesk)
• Assist customers with web-based ordering systems and troubleshoot issues efficiently
• Support online order portals and EDI platforms, including basic EDI transaction troubleshooting
• Collaborate with Sales, distribution centers, and internal partners to resolve order-related issues
• Investigate customer concerns and implement solutions to improve the overall experience
• Ensure accurate documentation and compliance with DEA guidelines, safety protocols, and quality standards
• Follow up with customers to provide updates and confirm issue resolution
• Participate in ongoing training to expand knowledge of systems, tools, and products
What Success Looks Like
• You provide timely, accurate, and professional support to customers
• You resolve issues efficiently while maintaining strong attention to detail
• You collaborate effectively with teammates and cross-functional partners
• You adapt quickly to new systems, processes, and priorities
• You consistently represent M&D's values through your work and customer interactions and embody M&D's values in how you show up and support the team
What You'll Need to Succeed
• 2+ years of college education or relevant training in a related field
• Proficiency with Windows operating systems and Microsoft Office (Word, Excel, Outlook, Teams) Advanced skills are a plus
• Familiarity with ticketing systems such as Freshdesk or Zendesk
• Basic understanding of web ordering systems and EDI business transactions
Desired Attributes
• Strong verbal and written communication skills
• Customer-focused mindset with solid problem-solving abilities
• Organized, dependable, and comfortable managing multiple priorities
• Ability to work well in a collaborative, team-oriented environment
• Interest in learning technical systems and growing within customer support or operations
Why Join Us
At M&D, you'll be part of a mission that matters. We take pride in our history, but we're building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You'll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.
$38k-65k yearly est. 60d+ ago
Salesforce Helpdesk Support Specialist
Origin Bank 4.0
Remote support specialist job in Shreveport, LA
Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.
If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us.
Salesforce Help Desk SupportSpecialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution.
Word
Duties and Responsibilities include the following:
* Monitor and manage support tickets within a Salesforce-based ticketing system
* Respond to user requests submitted through tickets, email, and phone calls
* Troubleshoot and resolve common Salesforce-related issues, including:
* User access and permissions
* Data entry and record updates
* Reports and dashboards
* Page layouts and field visibility
* Accurately document issues, root causes, and resolutions in Salesforce
* Escalate complex issues to Salesforce Administrators or Developers when needed
* Ensure tickets are resolved within defined SLAs and properly closed
* Communicate clearly and professionally with users throughout the support process
* Identify recurring issues and recommend process improvements
* Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures
Supervisory Responsibilities -
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects, researches, and analyzes data; Exhibits ability to reason.
Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies.
Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values.
Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience.
Required Qualifications and Skills
* Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments)
* Strong troubleshooting and problem-solving skills
* Excellent verbal and written communication skills
* Ability to manage multiple tickets
* Customer-service mindset with a focus on issue resolution
Preferred Qualifications and Skills
* Salesforce Administrator experience or certification (Admin or Advanced Admin preferred)
* Experience providing help desk support via phone and email
* Knowledge of the Salesforce security model, including profiles, permission sets, and roles
* Experience working with SLAs and ticket performance metrics
* Basic understanding of workflows, flows, or validation rules
* Working Conditions
* Regular interaction with internal business users
Computer Skills
To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Noise level in the work environment is usually moderate.
This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
Word
Compensation Details
We believe in competitive compensation. The minimum average base pay for this position based on market is:
$45,656.00
Word
The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here).
Word
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
$45.7k yearly Auto-Apply 9d ago
Technical Support Associate
Alarm.com 4.8
Remote support specialist job in Shreveport, LA
Shreveport, LA
CHeKT is a leading provider of visual security solutions, enabling alarm and security companies to seamlessly integrate real-time video into their monitoring services. Our technology bridges the gap between video surveillance and alarm systems, allowing dispatch agents to access immediate video evidence upon alarm triggers. This enhanced visibility improves situational awareness, reduces false alarms, and enables faster, more accurate threat detection and response. By empowering security professionals with advanced video verification, CHeKT is transforming the way alarm monitoring services operate, delivering greater efficiency and protection for businesses and homeowners alike.
OVERVIEW
Do you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If so, we want you to join CHeKT's technical support team! In this role, you will provide phone-based technical support for our dealers, integrators, and partners, ensuring that CHeKT's security solutions, camera systems, and alarm integrations are functioning properly. You will also assist with technical inquiries, solution training, and investigations of product issues to support our partners in delivering high-quality security solutions. Technical curiosity and a willingness to learn are key to your success in the role.
KEY RESPONSIBILITIES
Assist dealers and partners with technical inquiries regarding CHeKT security solutions.
Troubleshoot hardware, software, networking, and alarm integration issues, guiding customers through step-by-step solutions.
Conduct technical investigations on reported issues and collaborate with the engineering team to resolve them.
Provide product overview training to dealers, ensuring they understand and can effectively use CHeKT's solutions.
Address day-to-day questions from partners regarding system functionality and troubleshooting.
Document troubleshooting steps and best practices to enhance knowledge sharing within the team.
Stay up to date with CHeKT's products, security industry trends, and emerging technologies.
Participate in testing and evaluating new features to help improve customer experience.
Work in a fast-paced, team-oriented environment with a focus on continuous learning and innovation.
QUALIFICATIONS & REQUIREMENTS
3+ years of relevant experience in technical support, security systems, or a related field.
Basic understanding of networking, camera systems (CCTV), and alarm systems.
CCTV experience preferred.
Strong customer service orientation with a problem-solving mindset.
Ability to work across multiple technical mediums while remaining attentive to customer needs.
Strong critical thinking and troubleshooting skills.
Technical aptitude and proficiency with computer applications (e.g., web-based software, mobile apps, Excel, Word).
Excellent written and verbal communication skills - fluency in Spanish, French, or Portuguese is a plus!
A self-starter who can operate independently while thriving in a team-based environment.
Previous phone-based support or customer service experience is preferred but not required.
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
WHY WORK FOR ALARM.COM?
Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
COMPANY INFO
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
For more information, please visit **************
COMPANY BENEFITS
Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
$31k-43k yearly est. Auto-Apply 17d ago
Tech Service Specialist V (58389)
Frymaster 4.3
Remote support specialist job in Shreveport, LA
We are Frymaster! We design, manufacture and supply high-performance conveyor ovens for high-volume operations for the global commercial foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.
As Tech Service Specialist V, you will provide technical support for incoming inquiries regarding service and repair issues with supported equipment in the field.
Reporting directly to the Manager of Technical Service, this position is based in Shreveport, LA.
Major Accountability:
Provide technical support on the product brand equipment for Service Techs, Service agencies, Sales and customers via phone, email, or possibly at a customer's location.
Work closely with Management, Customer Service, Sales and Engineering to resolve escalated technical support issues evolving around the brands equipment in a timely manner.
Reviews and learns training materials for Call Center and field technician use to install, troubleshoot and repair of Frymaster/Merco equipment
Resolve Customer escalation issues
Key Tasks & Responsibilities:
Provides technical assistance and service support for inquiries received, via phone or email from for Service Techs, Service agencies, Sales and Customers and third-party sources in support of Frymaster and Merco brands.
Resolve escalated issues from Chain Restaurant locations
Under direction of supervision and\or mentors, takes opportunities to educate themselves on product lines, service issues, and tools used in this area
Will include being in the on call rotation for afterhours, weekends and holidays once trained
Qualifications
Education & Experience:
High School or equivalent
5-10 years Electrical, Technical, Engineering experience preferred
Previous field technical experience in relevant field. Equipment repair and maintenance.
Skills & Abilities:
Computer usage including MS Office skills - Word, Excel and Outlook.
Ability to communicate well and with tact verbally and in writing.
In depth understanding of computer networking wired and wireless communications and basic knowledge of all product lines.
Strong decision making and problem-solving skills.
Strong Chain management Skills
Working Conditions:
Sitting: Extended periods of sitting at a desk or workstation while working on a computer or performing tasks.
Standing/Walking: Occasional need to stand or walk within the office premises, such as moving between work areas, meeting rooms, and common spaces.
Lifting/Carrying: Ability to lift and carry office supplies and materials, up to 20 pounds, occasionally.
Repetitive Motion: Regular use of hands and fingers for typing, writing, and manipulating office equipment.
Vision: Continuous use of visual acuity for reading documents, computer screens, and analyzing data.
Hearing: Ability to hear and communicate effectively with coworkers, clients, and customers in person and over the phone.
Speaking: Clear and concise verbal communication is essential for interacting with colleagues, clients, and team members.
Bending/Reaching: Occasional need to bend, stoop, or reach for objects on shelves or in cabinets.
Climbing: Minimal requirement for climbing stairs or using office building elevators.
Our Benefits:
We believe that our people our one of our most valuable assets. That's why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:
Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more…
* Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We've taken the guesswork out of oil management for crews and operators. Our fryers walk crews through step-by-step processes to filter the oil simply and safely to extend oil life and increase profitability. Everybody wins with Frymaster fryers. The Frymaster facility in Shreveport, LA is a division of Ali Group.
For more information about Frymaster, visit *****************
To explore more Career opportunities at Welbilt, visit **************************
Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.
For more information about Lincoln, visit ****************** To explore more Career opportunities at Welbilt, visit ********************** .
Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.
#INDFRY
#LI-LB1
$44k-74k yearly est. 16d ago
Help Desk Specialist/System Administrator (Top Secret/SCI Clearance)
Inflow-Ns
Remote support specialist job in Bossier City, LA
What company will I be working for? You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow, we believe in making it matter for every employee, every customer, and every mission we support. That means that we put employees first, providing both innovative benefits and great technology. Check out ******************************* to learn more about what it's like to be an Inflowee.
What level Clearance do I need? You must possess an active Top Secret/SCI clearance.
What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:
Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks
Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel
Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities
Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems
Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits
Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment
Monitor performance of systems and circuits
Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions
Check equipment for serviceability and perform preventative maintenance
Isolate faults by coordinating with commercial service providers and depots to test system components and assembly
Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems
Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service
Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences
Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs
Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation
Provide proactive consultation and instruction with system users to ensure seamless implementation of changes
Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customer's ability to carry out business
Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them
Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation
Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology
Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated
Develop standard procedures for account establishment, system maintenance, and system recovery
Establish controls for data privacy and security in management information systems
Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities
Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology
Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met
Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance
Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS.
Other duties as assigned
What experience, training, and education do I need?
You must meet the minimum requirements:
Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.)
Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field
Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience
Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution
Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment
One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF
Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements
Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops
Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF)
Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX
Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task
Active Top Secret/SCI clearance
Where is the client site that I would be working for? You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.
Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
$34k-48k yearly est. 60d+ ago
IT Technician
Legends 4.3
Remote support specialist job in Shreveport, LA
IT Technician DEPARTMENT: Operations REPORTS TO: FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
* Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
* Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
* Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
* Support user onboarding and offboarding, including account setup, access management, and equipment deployment
* Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience
* 1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
* Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
* Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
* Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
* Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-56k yearly est. 13d ago
IT Technician
Asmglobal
Remote support specialist job in Shreveport, LA
IT Technician
DEPARTMENT: Operations
REPORTS TO:
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience
1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-62k yearly est. Auto-Apply 14d ago
IT Technician
Legends Global
Remote support specialist job in Shreveport, LA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Technician
DEPARTMENT: Operations
REPORTS TO:
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience
1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-62k yearly est. 10d ago
Customer Service
Arnold Family of Restaurants, LLC
Remote support specialist job in Carthage, TX
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$31k-58k yearly est. 28d ago
Institutional Technology Systems Specialist
Thrive In Christian Community
Remote support specialist job in Marshall, TX
POSITION: Institutional Technology Systems Specialist POSITION DESCRIPTION: Responsible for supporting ETBU applications and systems along with related data integrations. The role will involve troubleshooting issues, optimizing performance, and providing ongoing support for the applications and systems in use. This role requires a deep understanding of systems management, strong SQL skills, and the ability to translate data into meaningful insights for stakeholders. This position receives direction from and reports directly to the Director of lnstitutional Technology. The position begins November 2025, or when filled. POSITION REQUIREMENTS: Education/Certification: An earned associate's degree in Computer Science-lnformation Systems is required. Special Knowledge/Skills: Must be familiar with various computer software programs including Microsoft Word, Excel, and Outlook.
Strong analytical and problem-solving skills
Excellent communication and documentation skills
Knowledge of scripting languages (e.9., Powershell, Python)
Proficiency in SQL and reporting tools (SSRS, Power Bl, Crystal Reports, Tableau, lnfomaker, etc.)
Ability to manage multiple priorities and handle time-sensitive issues
Strong attention to detail and commitment to delivering high-quality results
Must have and maintain a valid driver's license
Experience: 3 years of experience in systems administration, programming, and/or report writing. Christian Commitment: The Employee must be a professing Christian believer with a demonstrated personal relationship with Jesus Christ. Employee must be a model of Christ-like character, servant leadership, integrity, ethics and biblical/moral truths. Employee must support ETBU's distinct Christ-centered educational mission and share the institutional commitment to the integration of biblical faith and academic learning. Employee shall possess a commitment to Christ-centered, faith-integrated service and devotion to students' intellectual enlightenment, spiritual formation, servant leadership development, and career preparation. Employee shall be cognizant and committed to the values, traditions, and history of Baptists. Employee agrees that he or she is an active member of a local Baptist church or Christian denominational church, and regularly attends church. Further, as a servant leader and role model for the students of ETBU, employee is required to participate in the life of the University via institutional meetings, Chapel services, prayer emphases, discipleship programming, committee participation, local community ministry/service, and campus activities and events. Employee provides active support of the spiritual, intellectual, and educational ideals, values, activities, and objectives of East Texas Baptist University; and conforms to Christian standards of faith and service. THE UNIVERSITY: East Texas Baptist University is a Christ-centered liberal arts university affiliated with the Baptist General Convention of Texas. As an institution affiliated with Texas Baptists (BGCT), ETBU uses the Bible and the 1963 Baptist Faith and Message as the theological framework and basis for institutional mission, governance, and policy. ln compliance with federal law, the University does not discriminate on the basis of race, sex, national or ethnic origin, age, disability, or military service in employment. Under federal law, East Texas Baptist University may discriminate on the basis of religion in order to fulfill its mission. Mission Statement As a Christ-centered institution, East Texas Baptist University educates students by integrating biblical faith and learning to develop mind, body, and soul through community engagement to prepare graduates to be Christian servant leaders in their calling to God and humanity. Core Commitments of East Texas Baptist University Embracing Faith - Ensure the integration of biblical faith in curricular and co-curricular experiences including service opportunities while embracing our Baptist heritage. Engaging Minds - Equip students through excellence in teaching, research, and scholarship to explore God's truth and providing the knowledge and skills for academic success, degree completion, employment opportunity, and lifelong learning. Empowering Leaders - Develop and deploy Christian servant leaders for their callings to God and to humanity. Enhancing Community - Create an environment conducive to the development of the whole person through relevant facilities, resources, and services which allows a diverse and growing community to utilize their God-given gifts both locally and globally. APPLICATIONS: For additional information contact: Dan Roessner Director of Institutional Technology ****************** ************ DEADLINES: Applications will be accepted until the position is filled. lnterviews will begin as suitable applications are received.
$67k-112k yearly est. Easy Apply 60d+ ago
ACT Peer Support Specialist
Seedlinks Behavior Management
Remote support specialist job in Shreveport, LA
Job Title: PEER SUPPORTSPECIALIST Under supervision, the PSS provides direct service to consumers, family members and other support persons; works collaboratively with clinical staff and adjunct providers/resources to meet the needs of the consumer; promotes consumer independence, choice, productivity, and community membership. Majority of services will be provided in the consumer's home or in their community. The PSS can provide support and guidance based on their experience that professionals cannot.
RESPONSIBILITIES
Participate in assessment of consumer and in development and implementation of person-centered planning process as part of a treatment team
Promote recovery and self-advocacy by sharing stories of recovery and exploring resources for achieving recovery
Assist consumers to develop wellness plans
Assist consumers to develop advance directives
Assist consumer to access entitlements and maintain eligibility
Assist consumer to negotiate the human services system
Provide support during crises
Provide support for consumers managing health care issues and negotiating the health care system
Promote community membership, development and maintenance of natural supports, and productivity
Coordinate with family members, significant others, and service providers
Provide feedback and education to clinical staff regarding recovery and recovery paths
Participate in staff meetings, in-service trainings, and supervision
Update clinical knowledge through readings, trainings, and seminars
Work cooperatively with members of the team, adjunct providers, and other agencies to ensure timely and accurate service provision
QUALIFICATIONS
A High School diploma or GED
Has a serious mental illness and demonstrates a level of recovery sufficient to manage their illness and function independently
Received public mental health services currently or in the past
Apply for and obtain certification through the State of Louisiana (within 6months) following 6 month period of work experience in the ACT program
Be physically able to perform the essential functions of the position, with or without reasonable accommodation
Ability to communicate expressively and receptively to facilitate consumer recovery
Effective written communication skills
Computer skills adequate to use electronic medical record, manage e-mail, and use internet resources
Ability to maintain the confidentiality of consumer care
Ability to establish and maintain effective working relationship with consumers, family members, staff, physicians, consultants and governmental agencies
Ability to conduct oneself with tact and courtesy
Knowledge of recovery resources for co-occurring substance use disorder preferred, but not required
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$29k-48k yearly est. Auto-Apply 60d+ ago
Donor Support Specialist
Lifeshare Blood Center 4.4
Remote support specialist job in Shreveport, LA
LifeShare is seeking an enthusiastic Donor SupportSpecialist to provide logistical and administrative coordination support to maximize blood collection opportunities. The Specialist will attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate; assist in preparing and distributing marketing print materials; maintain inventory of promotional items; and reference community, church and school monthly event calendars to schedule/coordinate blood drives.
Join us in our important mission to connect donors and the lives they impact.
The ideal candidate has experience in an office setting and a background or interest in community outreach, marketing or public relations. They demonstrate of positive approach to donors, drive chairpersons and other team members and have a passion for service to our community. Travel throughout the surrounding community is required; must have reliable transportation, a current valid driver's license and satisfactory driving record.
Beginning rate of pay is $12 - 13 per hour, commensurate with experience. LifeShare offers a generous benefits package, including free medical, life and disability insurance; employer contributions (6%) to the 401(k) retirement savings plan, paid time off, and employee wellness program.
GIVE BLOOD. SHARE LIFE.
Qualifications
KNOWLEDGE / SKILLS / ABILITIES:
High School diploma or equivalent
Prior office experience preferred
Ability to use a computer to retrieve or record donor information
Good verbal communication skills and telephone etiquette
Must be self-motivated with the ability to work well with little or no direct supervision
Must demonstrate a positive approach toward donors, drive chairpersons and the community, acting in a professional manner at all times
Ability to learn and utilize Microsoft Office suite (Word, Excel, Outlook)
Ability to maintain confidentiality of Company and donor information
PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:
Work may be performed in-center or at a remote worksite.
Work may be performed indoors or outdoors with exposure to seasonal weather elements.
Work may require long periods of standing at community blood drives.
Must be able to perform duties which require sitting at desk or workstation, talking on the telephone and using computer to retrieve or input data.
Low risk of exposure to infectious disease from contact with human blood and blood components while at blood drives.
Irregular hours, including evenings and weekends.
Requires travel within the community to events; must have reliable transportation, possess a valid driver's license and be insurable by our commercial auto insurance carrier.
The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$12-13 hourly 16d ago
Re-entry Peer Support Specialist
Goodwill Industries of North Louisiana 3.7
Remote support specialist job in Shreveport, LA
This position will assist the EXIT 318 Reentry Program staff and act as liaison and mentor to participants in the EXIT 318 program to ensure the success of everyone.
Qualifications
QUALIFICATIONS:
Education and/or Experience: High school diploma or equivalent required. A personal lived experience of incarceration of a minimum of one year required. Active involvement in the recovery community, with a minimum of two (2) y ears in recovery from substance abuse disorder required. Knowledge of reentry processes and community-based resources preferred.
Certificates, Licenses, Registrations: Possession of a valid driver's license, current automobile insurance, and access to a reliable, privately owned vehicle required. Peer SupportSpecialist training or certification through the Louisiana Department of Health preferred.
Screenings: Successful completion of a background check. Satisfactory driving record verification.
$18k-25k yearly est. 12d ago
Operations Training and Stan/Eval Support
Constellation Software Engineering
Remote support specialist job in Bossier City, LA
Future Opportunity CSEngineering is looking to add an Operations Training and Stan/Eval Support to our growing team! This position will support Air Force activities in Barksdale Air Force Base (AFB) in Louisiana, LA. JOB RESPONSIBILITIES The Offeror's proposed approach must provide qualified CMEs who can successfully accomplish mission requirements. This Subfactor will be considered technically acceptable when the Offeror's proposed CMEs meet the required qualification:
REQUIRED QUALIFICATIONS
* All CMEs must possess a SECRET (S) Clearance or previously held a SECRET Clearance which has expired (not revoked)
* All CMEs must possess a minimum of two (2) years of experience working with "Patriot Excalibur" (PEX) or similar proprietary scheduling program.
* All CMEs must possess a minimum of two (2) years of experience working with Microsoft Access, Excel, and SharePoint.
* All CMEs must possess a minimum of two (2) years of experience working in a Squadron, Group, and/or Wing training or stan/eval program; or, a minimum of three (3) years of experience working in a Department of Defense (DoD) flying Squadron, Group, and/or Wing equivalent training or stan/eval program.
Location: Barksdale Air Force Base (AFB) in Louisiana, LA
COMPANY OVERVIEW
CSEngineering is a Service Disabled Veteran Owned Small Business (SDVOSB) that was founded in 2002 with the mission of being the best engineering and services firm in our industry while achieving the highest level of client satisfaction. CSEngineering has significant past performance with satellite systems, weapons and missile systems, naval architecture and engineering, aviation systems, and IT and Enterprise Architecture. We have come a long way since we were founded and now also provide services with focuses on logistics, item management, administration, equipment specialization, program management, configuration management, financial management, LAN operations, information technology and maintenance, development and operation of missile system laboratories, the operation of data collection systems, database, and information management support, demilitarization processes and DevSecOps. We could not achieve this without the dedication of our employees to their work and the clients we serve. Additionally, CSE is a Hire Vets Gold Medallion award recipient. The HIRE Vets Medallion Award is the only federal-level veterans' employment award that recognizes a company or organization's commitment to veteran hiring, retention, and professional development. CSEngineering truly values its people, wants them to love their jobs, and to build their careers with us. We are forever dissatisfied with status quo and are always looking for a better way to do things, not so much out of competitiveness, but out of a desire to simply be THE BEST and to lead our industry.
CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.
CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, or veteran status.
$29k-51k yearly est. 2d ago
Minot Operations Training and Stan/Eval Support
Csengineering
Remote support specialist job in Bossier City, LA
Job Description
Minot Operations Training and Stan/Eval Support
**Future Opportunity**
CSEngineering is looking to add an Operations Training and Stan/Eval Support to our growing team! This position will support Air Force activities in Barksdale Air Force Base (AFB) in Louisiana, LA.
JOB RESPONSIBILITIES
The Offeror's proposed approach must provide qualified CMEs who can successfully accomplish mission requirements. This Subfactor will be considered technically acceptable when the Offeror's proposed CMEs meet the required qualification:
REQUIRED QUALIFICATIONS
All CMEs must possess a SECRET (S) Clearance or previously held a SECRET Clearance which has expired (not revoked)
All CMEs must possess a minimum of two (2) years of experience working with "Patriot Excalibur" (PEX) or similar proprietary scheduling program.
All CMEs must possess a minimum of two (2) years of experience working with Microsoft Access, Excel, and SharePoint.
All CMEs must possess a minimum of two (2) years of experience working in a Squadron, Group, and/or Wing training or stan/eval program; or, a minimum of three (3) years of experience working in a Department of Defense (DoD) flying Squadron, Group, and/or Wing equivalent training or stan/eval program.
Location: Barksdale Air Force Base (AFB) in Louisiana, LA
COMPANY OVERVIEW
CSEngineering is a Service Disabled Veteran Owned Small Business (SDVOSB) that was founded in 2002 with the mission of being the best engineering and services firm in our industry while achieving the highest level of client satisfaction. CSEngineering has significant past performance with satellite systems, weapons and missile systems, naval architecture and engineering, aviation systems, and IT and Enterprise Architecture. We have come a long way since we were founded and now also provide services with focuses on logistics, item management, administration, equipment specialization, program management, configuration management, financial management, LAN operations, information technology and maintenance, development and operation of missile system laboratories, the operation of data collection systems, database, and information management support, demilitarization processes and DevSecOps. We could not achieve this without the dedication of our employees to their work and the clients we serve. Additionally, CSE is a Hire Vets Gold Medallion award recipient. The HIRE Vets Medallion Award is the only federal-level veterans' employment award that recognizes a company or organization's commitment to veteran hiring, retention, and professional development. CSEngineering truly values its people, wants them to love their jobs, and to build their careers with us. We are forever dissatisfied with status quo and are always looking for a better way to do things, not so much out of competitiveness, but out of a desire to simply be THE BEST and to lead our industry.
CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.
CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, or veteran status.
Job Posted by ApplicantPro
$29k-51k yearly est. 2d ago
Help Desk Specialist/System Administrator (Top Secret/SCI Clearance)
Inflow-Ns
Remote support specialist job in Haughton, LA
Job DescriptionSalary:
What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check out********************************* learn more about what its like to be an Inflowee.
What level Clearance do I need?You must possess an active Top Secret/SCIclearance.
What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:
Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks
Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel
Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities
Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems
Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits
Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment
Monitor performance of systems and circuits
Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions
Check equipment for serviceability and perform preventative maintenance
Isolate faults by coordinating with commercial service providers and depots to test system components and assembly
Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems
Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service
Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences
Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs
Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation
Provide proactive consultation and instruction with system users to ensure seamless implementation of changes
Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customers ability to carry out business
Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them
Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation
Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology
Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated
Develop standard procedures for account establishment, system maintenance, and system recovery
Establish controls for data privacy and security in management information systems
Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities
Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology
Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met
Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance
Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS.
Other duties as assigned
What experience, training, and education do I need?
You mustmeet theminimumrequirements:
Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.)
Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field
Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience
Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution
Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment
One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF
Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements
Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops
Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF)
Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX
Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task
ActiveTop Secret/SCIclearance
Where is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.
Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
How much does a remote support specialist earn in Bossier City, LA?
The average remote support specialist in Bossier City, LA earns between $30,000 and $70,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Bossier City, LA