Remote support specialist jobs in Daytona Beach, FL - 96 jobs

Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy. Total Compensation Estimator Tool Department of Children and Families Child Protective Field Support Analyst - Anticipated Vacancy Circuit 7 Internal Agency Only Current Employees will be compensated in accordance with DCF salary policy. The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family. The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. DUTIES AND RESPONSIBLITIES: The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff: * Provides support and assistance in coordinating referrals, appointments, record retrieval etc. * Pre-Commencement consultations and review of prior FSFN and Law Enforcement records. * Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc. * Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to. * In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models. * High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured. * Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS * Coordinates OTI/OTI transfer requests. * Coordinates Subject Matter Experts to assist CPI in decision making KNOWLEDGE, SKILLS, AND ABILITIES: The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for Product Support Engineering Data Specialists to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works. In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and assigned to one of the three BGS Product Support Integrated Logistics teams. A successful candidate will have familiarity with development, integration and production of all product support elements, as well as technical planning and cost/schedule management. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program. Position Responsibilities Leads development, analysis, collection, storing, and reviewing of system support technical data elements and specification and makes recommendations. Leads providing recommendations on product supportability and establishes operation maintenance tasks, resources, and support systems to achieve supportability requirements for all equipment subsystems and multiple platforms. Identifies, analyzes, and reviews logistics support candidates from product definition and develops logistics support analysis records and report. Completes spares provisioning requirements analysis of spare and replacement parts, levels, and stocking for multiple customers under multiple contract types. Leads technical documentation preparation for operating, testing, and maintaining aircraft systems/ components. Reviews and leads evaluation of aircraft and/or fleet operational performance, reliability, and availability and provides recommendations for a single or multiple airline customers, single or multiple aircraft model and system specialties. Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders. Work closely with all applicable functions and other program product teams to ensure necessary people/skills, facility and information technology resources to execute statement of work according to cost and schedule commitments Work with applicable subject matter experts to define Integrated Logistics Support technical approaches and ensures adherence to applicable engineering standards and processes Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions Special Program Access or other Government Access Requirements are mandatory for this position. Position requires the ability to travel 10% of the time. Basic Qualifications (Required Skills/Experience): 4+ years of experience in military and/or commercial aircraft maintenance, logistics, and/or supply chain support concepts Experience leading development of complex military systems Experience building relationships and partnering with customers and all levels of employees, including executives Experience communicating, collaborating, and building consensus with internal and external stakeholders Preferred Qualifications (Desired Skills/Experience): (Level 4): 5+ years of higher education and/or related work experience. (Higher education includes college, university, technical school, licensing/certification programs, etc.) Experience working with minimal daily oversight/direction to accomplish business goals and objectives Skilled in advising a work unit regarding tasks, projects and operations. Actively involved in daily operations only when required to meet schedule or resolve complex problems. Supports the direction and management of non-management employees in daily operations Experience gathering, preparing and analyzing engineering or technical data or equivalent for the development of support products including logistics engineering, logistics support analysis, technical publications, support equipment, spares, provisioning, field services, maintenance and operator training, etc., supporting product life cycle or equivalent Experience with data elements associated with the logistics support analysis records or equivalent Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent Familiar with MIL-STD-1388 and GEIA-STD-007 standards and formats, including data items and definitions or equivalent Understanding of how to read and interpret engineering drawings and parts lists or equivalent Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range for Experienced level (Level 3): $80,750 - $109,250 Summary pay range for Senior level (Level 4): $97,750 - $132,250 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: Safety Sensitive: Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Ethos Medical Staffing is seeking a local contract CVOR Technologist for a local contract job in Daytona Beach, Florida. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, days Employment Type: Local Contract Prepare the cardiovascular OR and assist cardiac surgeon before, during and after heart surgery or similar procedure. After the procedure, monitor patient condition and transport them to a recovery room. Ethos Medical Staffing Job ID #35617821. Posted job title: Certified Allied Health Tech CVOR About Ethos Medical Staffing Nurse Owned and Operated. Ethos Medical Staffing is Truly Focused on Caring for Those Who Care for Our Communities. Benefits Benefits start day 1 Weekly pay 401k retirement plan Guaranteed Hours Mileage reimbursement Medical benefits Dental benefits License and certification reimbursement Referral bonus

**70%: Perform Design Tool entry, work management system and general support to Designers and management of system queues** + Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods. + Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work. + Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work. + Work order creation based on assistance from designers + Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting). + Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services) + Verifies/completes the dependencies in the work management system prior to releasing job(s). + Assists Designer with updating work management system for status, project comments, or customer comments and contact information. **20%: Communicates and coordinates with internal/external customers** + Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery. + Compiles, reviews, and prints reports from work management system as needed + Contacts customers to confirm project details and schedules (depending on Enable) + Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary. + Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed (Ex. Phone number lookup to in-depth work management/design tool changes). + Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed. + Demonstrates excellent customer skills + Possesses effective written and verbal communication and interpersonal skills + Collaborates effectively in a team environment + Demonstrates proficiency in Microsoft Office suite + Exhibits flexibility and dependability during storm events and regular work + Effectively manages stressful situations + Demonstrated proficiency in computer-based work management systems + Knowledgeable of E&CP processes, work management system, and related computer applications + Experience using computer-based drawing tools **5%: Handles customer information system inquiries and centralized group requests** + To and from requests from call center representatives + Supports designer with obtaining information out of customer information systems **5%: Engagement/Safety and other** + Prepares for and provides storm support as needed + Supports Human Performance safety culture through active participation in safety meetings + Follows ergonomics and office safety guidelines + Supports corporate initiatives + Demonstrates a commitment to continuous learning and development. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: The go-to problem solver for technical issues across the organization playing a key role in keeping our people connected, productive, and secure. Serving as the first point of contact for IT issues, triaging Jira tickets, and escalating when needed. Meeting SLA deadlines while documenting every step of your work. Managing accounts in Active Directory (on-prem) and Microsoft 365. Troubleshooting desktops, laptops, printers/copiers, TVs, and office equipment. Setting up new hires with configured equipment, accounts, and access. Handling IT asset lifecycle: imaging, data preservation, re-deployment, and tracking via AssetTiger. Restoring files and systems from backup when requested. Assisting the Senior Network Administrator with IT projects and rollouts. Supporting various software suites (Windows OS, Microsoft Office, Adobe, Rockwell Automation tools, etc.). Participating in team meetings and strategy sessions with IT leadership and executives. Occasionally traveling to support other offices or departments. Helping safeguard company assets by monitoring for and reporting security issues. Reinforcing IT policies and procedures to keep systems secure and compliant. Requirements: Required Skills & Qualities Hands-on experience with Microsoft 365 (SharePoint, Power Automate, Power BI, Exchange). Familiarity with Active Directory administration. A true customer service mentality-you're approachable, proactive, and patient. Strong troubleshooting and problem-solving skills. Willingness to ask for help when facing the unknown-especially around industrial equipment. Discretion and professionalism when handling sensitive information. Nice-to-Have Skills (bonus points) Experience with Cisco and Meraki networking. Exposure to Rockwell Automation software. Familiarity with ClickUp and Jira Service Management.

Comerit is a global management consulting firm and market leader in Data Enablement, Cloud Migration, Intelligent Analytics, Enterprise Systems, and Information Technology. We partner with clients to integrate data and analytics capabilities of digital business platforms and ecosystems to support enterprise growth, speed, and agility. With a legacy in large scale SAP implementation services and consulting, we have scaled to become a major player in the Cloud space that spans from enterprise software development, multi -platform application services and development, data analytics solutions, to IT Solutions. Our project teams and resources are high level professionals that perform consulting services and development throughout our technology practices. Our client is searching for a Network Administrator as they are a Law Enforcement Agency for a 6 to 12 Month Contract Onsite in Deland, FL 32720. These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position: • Plans, directs and oversees the day -to -day operations and network infrastructure staff for the Client's Information Technology division. • Directs the overall Client's information technology activities to include network administration, technology infrastructure, and network security systems. • Manages Client's information technology staff including interviewing, selecting, making promotion recommendations, coaching, mentoring, training, evaluating, approving leave, drafting performance improvement plans, discipline, and establishing work priorities. • Project management of complex, technical projects including developing and managing formal project plans, assigning tasks and dates, ensuring milestones are met. • Develops, manages, monitors, reviews, documents, and reports on project plans, issues, and progress. • Manages the activities required for implementation of strategic plans as they relate to network technology infrastructure and security systems. • Oversees the development and implementation of Client's information technology policies and procedures, including those for network architecture, security, disaster recovery, incident response, standards, and service provision. • Provides input into the Client's information technology proposed budget and multi year operating and capital funding requirements for network and technology infrastructure systems to the IT Director; continually monitors and reports to the IT Director the status of information technology capital and operating expense funding and expenditures in the adopted budget as well as the status of any long -range technology -related capital improvement program (CIP) items. • Formulates and implements long and short -range goals and objectives for the network infrastructure systems and technologies utilized by the Client. • Reviews and analyzes the division for operational effectiveness; reports to the IT Director on any/all information technology plans, progress, issues, and recommendations. • Ensures network infrastructure is in full compliance with FBI, FDLE, CALEA, and other applicable security policies in regard to access, transmission, and storage of criminal justice and other protected information; participates and responds to applicable internal and external audits. • Directs feasibility studies for proposed automated information systems, including the research and evaluation of alternatives for the enhancement or re -engineering of existing systems. • Oversees hardware and software contract administration, including negotiation of contract provisions, reviewing contracts and MOU's, to ensure they meet or exceed CJIS, VSO GO's, and industry best practices for security. Interface with legal and purchasing departments. Manage contracts and vendors to ensure maximum returns and benefits to the agency. • Oversees and directs the design, management, and monitoring of the Client's technology infrastructure systems and network security. • Develops, monitors, analyzes and reports on the division performance benchmarks and measures for operational efficiencies, service quality, and customer satisfaction. • Stays abreast of new technologies, industry trends, the threat landscape, and best practices as it relates to networks and security and makes recommendations to the IT Director. • Leads development, review, testing, and updating of VSO IT disaster recovery and business continuity plans, and incident response plans. • Drafts Statement of Work (SOW) for network penetration testing parameters and metrics. • Develops and submits for review technology standards, policies, and procedures. • Establishes and maintains effective working relationships with chain of command, staff, other governmental agencies, industry representatives, and public and private agencies to exchange and coordinate information. • Serves as division representative on tasks forces, steering committees, regional committees, and ad hoc groups as assigned. • Represents the Client when dealing with vendors for hardware, software, and consulting services when appropriate. • May be assigned to other county locations based upon operational needs. • Must adhere to Federal, State, County, and Local laws and ordinances. • Responds to emergency situations. • Performs other duties as assigned. Requirements MINIMUM REQUIREMENTS: Bachelors' degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Public Administration or related field AND four (4) years of progressively responsible experience in systems, network, applications, support and/or security administration to include two (2) years of supervisory experience managing complex information technology systems and staff. A comparable amount of education, training and experience may be substituted for the minimum requirements.ü Must be able to become FBI CJIS Level 4 certified within 30 days of hire. Must be able to become FBI CJIS Level 4 certified within 30 days of hire. Must possess and maintain a valid Florida driver's license at the time of hire. NOTE: A pre -employment skills test may be required. ***Selected candidate will be required to undergo an extensive criminal background process. *** KNOWLEDGE, SKILLS & ABILITIES: • Knowledge of network and security best practices for a geographically dispersed, enterprise level environment. • Knowledge of disaster recovery and incident response planning and best practices. • Knowledge of best practices for implementing a variety of networking and routing protocols including TCP/IP, OSPF, RIP, IGRP, DNS, and DHCP in a secure, geographically dispersed, enterprise level environment. • Knowledge of networking and security concepts, practices, issues, options, and methodologies with cloud -based networks. • Knowledge of local and wide area networking communications mediums for voice, data, and video networks. • Knowledge of computer and communication systems evaluation, selection and implementation practices. • Knowledge of research methodologies and mediums. • Knowledge of County, State and Federal laws, rules and regulations governing activities of the Client's information technology systems including FBI/FDLE CJIS requirements and be able to implement them effectively. • Knowledge of the operating characteristics, capabilities and limitations of computers, networks, security, communications systems, and related equipment. • Knowledge of the complexities of a full -service Information Technology operation in an enterprise level environment. • Skilled in project management of large, complex, technical projects. • Skilled in management and supervisory practices and procedures including hiring, training, motivating, mentoring, performance improvement, and discipline. • Skilled in creating technical statements of work (SOW), reviewing contracts for technical accuracy and completeness, and vendor management. • Able to perform all the aspects of network administration which include installing, configuring, modifying, maintaining, updating, upgrading, replacing, migrating, patching, optimizing, interfacing, troubleshooting, segmenting, integrating, virtualizing, clustering, protecting, securing, and documenting a variety of network and security infrastructure devices like firewalls, routers, switches, access points, network monitoring systems, cameras systems, and encryption devices that may be wired or wireless. • Ability to determine the root cause of network disruptions, downtime. • Able to plan, organize, coordinate and direct activities of a group of employees with technical and/or specialized skills. • Able to read, understand, analyze, troubleshoot, and determine improvements to network and technical diagrams and documentation. • Able to interact efficiently and effectively with others. • Able to administer and manage multiple technical programs and projects simultaneously. • Ability to write reports, business correspondence, job descriptions, and policies and procedures. • Able to communicate effectively, orally and in writing. Able to articulate technical or complex topics to technical and/or non -technical audiences. • Able to work under stressful conditions. • Must be able to relocate to other county locations based upon operational needs. • Must be able to become a minimum of FBI CJIS Level 4 certification within 14 days of employment. ADA REQUIREMENTS: Mental Demands: Ability to read and comprehend complex, technical and professional documents, diagrams, schematics, manuals, and journals, instructions, letters, financial reports, abstracts, memos, reports, budgets, and summaries. Ability to write detailed, complex letters, reports, summaries, agendas, memos and financial reports. Ability to perform general mathematical functions. Ability to analyze data and develop a conclusion. Ability to identify and resolve problems. Ability to speak publicly, extemporaneously and persuasively; conversant in theory and practices of discipline to laymen. Physical Demands: Sedentary work. Ability to see, talk, and demonstrate finger dexterity. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle. Environmental Demands: Inside work.

Major Functions This position is a highly responsible position performing advanced technical work analyzing, developing, implementing, maintaining, and securing enterprise voice and data networks. Manages projects. Ensures compliance with standards and regulations. Researches, recommends, and determines adherence to adopted security frameworks. Mentors other Network Engineers. The position will initially be headquartered in DeLand. Headquarters are subject to change based upon the needs of the court. Work hours may include periodic weekends and holidays. Day travel to offices throughout the circuit will be required as needed. Illustrative Duties (NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) * Identifies, monitors, diagnoses, and solves complex network problems. * Designs, manages, and maintains existing local area networks (LANs) and wide area networks (WANs). * Reviews and evaluates all relevant network technology; to include firmware, software, and hardware. * Maintain comprehensive network documentation, including diagrams, configurations, and operational procedures. * Implement and manage robust security measures, including firewalls, VPNs, IDS/IPS, and network segmentation to prevent unauthorized access and mitigate cyber threats. * Develop and enforce network security policies, ensuring they are integrated into network design and operations. * Research and recommend network bestpractices. * Ensure that critical systems and applications are always available through redundancy, load balancing, and failover solutions. * Serves as a liaison between network services and local, state, federal agencies, outside vendors, and contractors. * Knowledge of Cisco routers, switches, and firewalls. Minimum Requirements Any combination of related college education (computer science, mathematics, business, etc.) and/or experience totaling 8 years. Experience in Network, System Administration, and ensuring the security of IT resources is also required. Must possess a valid driver's license. Must obtain a valid Florida driver's license within 30 days of appointment and maintain thereafter. A comparable amount of education, training, or experience may be substituted for the minimum qualifications Knowledge, Skills & Abilities * All knowledge, skills, and abilities for a Network Engineer I or II, plus the following: * Knowledge of Cisco router and switch technology, TCP/IP, and IP-based routing protocols (RIP, EIGRP, OSPF, BGP). * Skilled in developing enterprise cyber-security strategic plans, including: Security Resiliency Backup Disaster recovery Routine maintenance. * Ability to identify, analyze, and resolve complex system and network threats and security issues. * Ability to engineer configuration templates for routers and switches. * Ability to design and implement remote site LAN and WAN circuits, routing, and switching. * Ability to troubleshoot core firewalls. * Ability to design and implement campus-wide Ethernet switching. * Ability to organize work on multiple tasks, establish priorities, and meet deadlines. * Ability to think logically and show attention to detail. * Ability to communicate effectively both orally and in writing. * Ability to establish and maintain effective working relationships * Ability to work under stressful conditions. ADA REQUIREMENTS: Physical Demands:Ability to see, hear, talk, reach. Ability to grasp, push, pull, lift, and carry up to 40 pounds. Finger dexterity. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle. Environmental Demands :Inside and occasional outside work. Mental Demands:Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak and write clearly and concisely. Ability to perform general mathematical functions. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.

Job Description Our Mission and Values At Frontline Insurance, our mission is to Make Things Better. The Underwriting Support Specialist is essential to this goal, helping us deliver outstanding service and proactive solutions to our customers. By focusing on each customer's needs, we strive to improve their experience with every interaction. What sets Frontline Insurance apart is our commitment to our core values: Integrity, Patriotism, Family, and Creativity. These values guide all our decisions and actions, ensuring that we make a meaningful difference and achieve remarkable results together. If you want a role as an Underwriting Support Specialist where you can have an impact and advance your career, this is your opportunity to start your next adventure. Comprehensive Benefits Hybrid work schedule: Enjoy flexibility in your work environment. Health & Wellness: Access to company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (both Short-Term and Long-Term). Financial Security: Benefit from a 401k Retirement Plan with a generous 9% company match. Work-Life Balance: Receive four weeks of PTO and Pet Insurance to support your furry family members. Role Responsibilities Manage and process returned mail according to established guidelines, including sorting, scanning, sending agency notifications, and documenting policy updates as needed. Scan documents into the imaging system, link items to appropriate policies, and identify document types for workflow management. Process simple to moderate endorsements, including mortgage changes and property or mailing address updates. Respond to telephone inquiries from policyholders and mortgage companies regarding coverage verification and billing information. Assist policyholders with setting up the customer portal and resetting passwords. Link queues in Image Now to ensure endorsement work is routed correctly. Support projects that enhance the efficiency and accuracy of the personal lines underwriting department. Perform light data entry in accordance with defined guidelines. Carry out other job-related duties as assigned. Qualifications High school diploma or GED required; undergraduate education is desirable. One to three years of insurance-related experience and/or training, or an equivalent combination of education and experience. 20-44 or 2-20 insurance license preferred. Why Join Frontline Insurance? Frontline Insurance is more than a workplace; it is a community of innovators, problem solvers, and dedicated professionals who uphold our core values: Integrity, Patriotism, Family, and Creativity. We foster a collaborative, inclusive, and growth-oriented environment where every team member has the opportunity to thrive. Commitment to Diversity and Inclusion Frontline Insurance is proud to be an equal-opportunity employer. We are dedicated to creating a diverse and inclusive workplace. Discrimination and harassment of any kind-based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws-are strictly prohibited.

We are seeking an Architectural Drafter to join our Technical Team in a fast-paced manufacturing company. This role requires a detail-oriented and organized individual who can develop standard product details and produce shop/installation drawings of Morin wall and roof metal panels in commercial, industrial, and architectural applications. This position requires close coordination with other departments to ensure our customers receive the highest level of customer service and support that drives and maintains the reputation of our company. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Understand Morin products and installation procedures as defined in the scope of work to provide customers with support. · Interpret information from internal order acknowledgement (products sold) and customer supplied structural and/or architectural plans. · Understand floor plan, elevations, and details per Morin shop drawings, architectural drawings and product standards. · Coordinate panel analysis with Morin engineering personnel. · Conduct quality checks on peer drawings, customer drawings, and bill of materials. · Review drawings to customer redline corrections as needed. · Understand bill of material (BOM) list in company format from final approved set of drawings. · Provide take-offs as read to verify material that will need to be ordered by customer service. · Interface with required internal and external project stakeholders. · Assist sales staff and customer service with current and future projects. · Assist architects and customers with new projects/project specific questions. · Create submittals for new projects. · Follow the Group Code of Conduct and Group Compliance Policy (applicable section 2.1-2.4) along with other applicable company policies. Required Skills/Abilities: · Proficient in computer-assisted design (CAD) and other design, data recording, and analyzation software is a plus. (Revit is an added benefit) · Ability to identify and solve complex problems. · Excellent verbal and written communication skills. · Ability to be both creative and analytical. · Extremely detail-oriented and accurate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exert up to 50 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time and working on a computer but may involve walking or standing for brief periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Travel: Occasional travel may occur for further training or to enhance customer relations. Required Education and Experience: · Architectural / Structural Associate's degree (or higher), technical degree or appropriate level of related experience. · Ability to read and interpret structural and architectural drawings · Previous experience required in pre-engineered metal building and/or architectural design. · Previous experience required in construction · Good communication and mathematical skills · Ability to meet deadlines with minimal supervision Position Type/Expected Hours: This is a full-time position. Typical hours of work are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 7:00a.m. to 4:00p.m. or as previously determined by the facility. 40 hours per week. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change with proper notice.

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a Biology Specialist who will join our SMG Research & Development team in Apopka,FL. The Field Research Specialist plays a critical role in supporting and coordinating field operations for various research activities focused on plant studies and growing media. This position collaborates with R&D staff to establish and maintain field research projects and trials, ensuring adherence to research protocols and successful achievement of research objectives. The role involves hands-on participation in various operational tasks, including plot layout, tillage, fertilization, pest control, planting, mechanical weed control, and harvesting. The Specialist is also responsible for detailed record-keeping, plant monitoring, data collection and reporting to support effective research outcomes. What you'll do in this role: ●Plan, execute, and setup research trials according to strict protocols. ●Plot layout, tillage, fertilizer and chemical applications. Planting, pest control, harvesting, sanitation. ●Record field observations, data entry and analysis, prepare reports. ●Regular field scouting, pest monitoring. Report and proactively address any issues. ●Assist in maintaining field station research readiness. What you'll need to be successful: ●Minimum BS degree in Horticulture, Agronomy, Plant/Weed/Soil Science. ●Ability to work independently. ●Ability to operate or learn to operate medium size tractors with attachments, landscape maintenance equipment, pesticide sprayers. ●Ability to analyze and interpret research data and field observations. ●Excellent organizational skills with a keen attention to detail. ●Effective communication skills and the ability to work collaboratively in a team environment. The starting budgeted pay range for this role will generally fall between $56,700.00 - $66,700.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… * Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more * We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. * We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. * Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. * Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a Biology Specialist who will join our SMG Research & Development team in Apopka,FL. The Field Research Specialist plays a critical role in supporting and coordinating field operations for various research activities focused on plant studies and growing media. This position collaborates with R&D staff to establish and maintain field research projects and trials, ensuring adherence to research protocols and successful achievement of research objectives. The role involves hands-on participation in various operational tasks, including plot layout, tillage, fertilization, pest control, planting, mechanical weed control, and harvesting. The Specialist is also responsible for detailed record-keeping, plant monitoring, data collection and reporting to support effective research outcomes. What you'll do in this role: ●Plan, execute, and setup research trials according to strict protocols. ●Plot layout, tillage, fertilizer and chemical applications. Planting, pest control, harvesting, sanitation. ●Record field observations, data entry and analysis, prepare reports. ●Regular field scouting, pest monitoring. Report and proactively address any issues. ●Assist in maintaining field station research readiness. What you'll need to be successful: ●Minimum BS degree in Horticulture, Agronomy, Plant/Weed/Soil Science. ●Ability to work independently. ●Ability to operate or learn to operate medium size tractors with attachments, landscape maintenance equipment, pesticide sprayers. ●Ability to analyze and interpret research data and field observations. ●Excellent organizational skills with a keen attention to detail. ●Effective communication skills and the ability to work collaboratively in a team environment. The starting budgeted pay range for this role will generally fall between $56,700.00 - $66,700.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. Please note the following requirements for this position: Must currently reside in Greater Roseville, MN or Heathrow, FL Commitment to the working hours of 10am-7pm EST Technical expertise in (at least one of): Linux / Virtualization / Storage As a Cohesity Technical Support Engineer, you will focus on supporting Cohesity customers to provide timely resolutions to technical issues. You'll collaborate closely with highly skilled engineers from our team, striving to deliver flawless support and powerful solutions to our global customers. We are looking for a passionate technical support engineer who possesses deep technical expertise, excellent troubleshooting experience, outstanding customer service and communication skills. WHAT YOU'LL DO HERE: Work with Cohesity customers to provide a timely resolution to technical issues. Shifts may include standard business hours and/or early evenings, nights, to cover weekdays, weekends and holidays. Use available tools to investigate and troubleshoot technical issues. Recreate customer environments and problems to aid in troubleshooting/case resolution Record customer interactions, including investigation, troubleshooting, and the resolution of issues Work closely with Cohesity engineering and account management teams Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions Provide the best experience possible for Cohesity customers Manage workload to ensure that all customer issues are resolved in a timely manner Assist in the development of comprehensive and reusable self-service solutions for future incidents Develop a knowledge base article. Determine and communicate recommendations on Support readiness for new products and features Provide feedback to improve product quality/functionality Participates in process planning and makes recommendations for improvements WE"D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING: BS degree in Computer Science, Computer Networking or related with 3 years of experience OR MS degree in Computer Science, Computer Networking or related 2+ years of experience working in a Storage, Networking and/or Virtualization environment A strong understanding of Linux and administration experience across all working components A good understanding of Linux debugging utilities, with an emphasis on systemtap, tcpdump ftrace, strace, wireshark, gdb, and crash Experience with remote file access protocols, including NFS, SMB (CIFS) Ability to analyze system diagnostics and clearly articulate the issue for the customer Experience with storage-related concepts, including virtualization and data protection (e.g. VMware, CommVault, Symantec, EMC, NetApp) Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. Pay Range : $74,800.00-$93,500.00 The compensation noted above is based on an annualized hourly rate assuming normal full-time employment. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing. Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.

Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy. Total Compensation Estimator Tool Department of Children and Families Child Protective Field Support Analyst - Anticipated Vacancy Circuit 7 Internal Agency Only Current Employees will be compensated in accordance with DCF salary policy. The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family. The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. DUTIES AND RESPONSIBLITIES: The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff: * Provides support and assistance in coordinating referrals, appointments, record retrieval etc. * Pre-Commencement consultations and review of prior FSFN and Law Enforcement records. * Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc. * Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to. * In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models. * High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured. * Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS * Coordinates OTI/OTI transfer requests. * Coordinates Subject Matter Experts to assist CPI in decision making KNOWLEDGE, SKILLS, AND ABILITIES: The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

The go-to problem solver for technical issues across the organization playing a key role in keeping our people connected, productive, and secure. Serving as the first point of contact for IT issues, triaging Jira tickets, and escalating when needed. Meeting SLA deadlines while documenting every step of your work. Managing accounts in Active Directory (on-prem) and Microsoft 365. Troubleshooting desktops, laptops, printers/copiers, TVs, and office equipment. Setting up new hires with configured equipment, accounts, and access. Handling IT asset lifecycle: imaging, data preservation, re-deployment, and tracking via AssetTiger. Restoring files and systems from backup when requested. Assisting the Senior Network Administrator with IT projects and rollouts. Supporting various software suites (Windows OS, Microsoft Office, Adobe, Rockwell Automation tools, etc.). Participating in team meetings and strategy sessions with IT leadership and executives. Occasionally traveling to support other offices or departments. Helping safeguard company assets by monitoring for and reporting security issues. Reinforcing IT policies and procedures to keep systems secure and compliant. Requirements Required Skills & Qualities Hands-on experience with Microsoft 365 (SharePoint, Power Automate, Power BI, Exchange). Familiarity with Active Directory administration. A true customer service mentality-you're approachable, proactive, and patient. Strong troubleshooting and problem-solving skills. Willingness to ask for help when facing the unknown-especially around industrial equipment. Discretion and professionalism when handling sensitive information. Nice-to-Have Skills (bonus points) Experience with Cisco and Meraki networking. Exposure to Rockwell Automation software. Familiarity with ClickUp and Jira Service Management.

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. We are unable to sponsor H-1B or other U.S. work visas for this role at this time. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. At Cohesity, we're encouraged to think big, and we take on dynamic goals that require innovative thinkers. Obsession with our customers keeps us humble and drives us to keep learning. Technical Support Engineer is a technical support role within the Cohesity support organization. The position is based in our local support centers located in Heathrow, FL, Roseville, MN or Santa Clara offices, where you will have the opportunity to work with other talented engineers to ensure that Cohesity customers receive the highest level of support possible. We are looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team! How you'll spend your time here: Work with Cohesity customers to provide a timely resolution to technical issues that they may encounter Use available tools to investigate and troubleshoot technical issues Record customer interactions, including investigation, troubleshooting, and the resolution of issues Work closely with Cohesity engineering and account management teams Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions Provide the best experience possible for Cohesity customers Manage workload to ensure that all customer issues are resolved in a timely manner Assist in the development of comprehensive and reusable self-service solutions for future incidents Develop knowledge base article. We would love to talk to you if you have many of the following: Degree in Computer Science, Information Systems or related field & graduating in 2026 Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making. Troubleshooting & Problem-Solving - Ability to diagnose and resolve technical issues quickly. Operating Systems Knowledge - Familiarity with Windows, mac OS, Linux. Networking Basics - Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routers, and switches. Basic Scripting & Automation (optional but valuable) - Knowledge of PowerShell, Bash, or Python. Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. Pay Range : $60,560.00-$75,700.00 The compensation noted above is based on an annualized hourly rate assuming normal full-time employment. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing. Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.