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Remote support specialist jobs in Kennewick, WA

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  • Information Technology Technician

    Brooksource 4.1company rating

    Remote support specialist job in Boardman, OR

    AWS - IT Technician Job Description IT Hardware Technician (Data Center) On-Site (Boardman, OR) 6+ Month Contract Day Shift/Night Shift 4x10 We are looking for Data Center Technicians to join our client's rapidly expanding team! As a Data Center Technician, you serve as one of many primary resolvers for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given, paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position. Day to Day: Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation. Qualifications: Computer Hardware experience, including troubleshooting and repair skills. Linux Operating Systems experience, system updates, administration. Computer Networking experience. Proven experience managing work and priorities through a ticketing system. Hands-on experience with one or more of hardware platforms (e.g. Dell, HP) Nice to have: Industry-level certification on Server/Network/hardware administration (CompTia, LFCS, RHCSA, LPIC-1, CCNP, CCIE, etc) An Associate's or Bachelor's Degree, or equivalent experience in an IT-related field. Physical Requirements: Ability to adapt to varying temperature conditions within the data center environment Capability to work in areas where dust and allergens are present Must be comfortable working in confined spaces when necessary Ability to follow required security protocols including metal detection screening Important Notice: Candidates requiring reasonable accommodation should discuss their needs during the application process. All accommodation requests will be reviewed in accordance with applicable laws and company policies while ensuring essential job functions can be performed safely and effectively. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $41k-72k yearly est. 2d ago
  • Technical Specialist - West Region

    Eaton Corporation 4.7company rating

    Remote support specialist job in Kennewick, WA

    As a Technical Specialist, you'll be the go-to expert, delivering critical technical and safety guidance to our Electrical Engineering & Services (EESS) field teams. You'll play a key role in driving EESS's vision of zero workplace injuries and incidents, shaping a culture of safety, reliability, and operational excellence across the organization. This is a remote role with up to 50% travel throughout the West region of the United States. This role offers a company vehicle and overtime pay! The expected annual salary range for this role is $91,500 - $134,200 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: * Provide direct technical input to employees and leaders throughout the division regarding Hazardous Energy Control and Lock Out/Tag Out (LOTO) planning. Our Technical reviews occur in advance of project commencement for scheduled work, in real time for work performed on demand and periodically for auditing purposes. * Review and approve LOTO plans prepared by others. * Instruct in-person Hazardous Energy Control courses at various training facilities. * Perform practical examinations, interviews, and ad hoc training to determine qualified electrical worker competency of field staff. * Support eLearning and virtual reality development for Hazardous Energy Control and LOTO. Qualifications: Required Qualifications: * Minimum 5 years of experience in electrical field service, specifically with end user electrical distribution equipment such as switchgear, motor control centers, transformers and power electronic equipment including work such as preventative maintenance, testing, commissioning, troubleshooting and installation. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc. * Possess and maintain a valid and unrestricted driver's license. * Candidates must reside within the West Region of the United States. Preferred Qualifications: * Bachelor's degree in Electrical Engineering or equivalent * Electrical Contractor's License * General Contractor's License * Professional Engineering License * Experience implementing LOTO at complex work sites * OSHA 10 and 30 Hour General Industry or Construction certification or Canadian equivalent #LI-LS3 The application window for this position is anticipated to close on December 22, 2025. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $91.5k-134.2k yearly 4d ago
  • Instruction & Classroom Support Technician 2- EST

    Walla Walla Community College 4.3company rating

    Remote support specialist job in Walla Walla, WA

    Walla Walla Community College is accepting applications to fill the part-time role of Instruction & Classroom Support Technician 2 for the Energy Systems Technology program on the Walla Walla Campus. At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability. General Responsibilities: With program enrollment maximized in Energy Systems Technology the program has opened additional labs. This position will aid in lab safety, facilitation of student assistance and achievement of course outcomes. In addition, this position will participate in the development of additional educational trainers required to meet student needs in future quarters. Essential Functions: Lab Assistant * Assisting students achieve success in the Lab setting, while ensuring appropriate, and safe operations of training equipment. Lab Preventative Maintenance * Inspecting and Maintaining lab training equipment to ensure operability, and safe conditions for students. Lab Development * Assembling and/or moving educational trainers, assisting in upgrades and ensuring enough trainers are available and operable for lab students, in addition to duties as assigned. Lab Prep * Preparing the educational lab environment prior to lab operations, including housekeeping, consumable accountability, and duties as assigned. * Ability to recognize the value of cultural, ethnic, gender and other individual differences in people. * Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect. Required Qualifications: Equivalent combination of education and experience may be considered at the discretion of the college. * High School Diploma * Completion of first year EST classes * Knowledge of electrical theory and circuits * Knowledge of safety rules in an electrical lab Preferred/Desired Qualifications: * Fork lift certification * Man-lift operations certification * OSHA 10 Certificate * Bilingual English/Spanish This part-time temporary position (up to 17-hours per week) is located at the Walla Walla Campus. Work is performed almost exclusively in a classroom and lab environment. Hazard of electric shock, lock out tagout, and overhead hazards. Trade tools, machinery and equipment will be utilized. Daily interactions with students and instructors. Vacation, sick leave and personal leave benefits are available on a pro-rated basis. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. WWCC requires all employees to participate in direct deposit for payment of salary. WWCC is a tobacco free campus.This position is posted as open until filled. Applications are screened as received. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet that includes the following: * Online application * Resume * Names and contact information for three professional references. * Unofficial Transcripts (if applicable)
    $33k-40k yearly est. 2d ago
  • Help Desk Support II

    Apollo Mechanical Contractors 4.5company rating

    Remote support specialist job in Kennewick, WA

    careersite--jobs--form-overlay#show FormOverlay" data-careersite--jobs--form-overlay-target="cover Button"> Apply for this job blocks--cover--scroll#handle ScrollDown" title="Scroll to content"> Help Desk Support II Kennewick, WA | Full-Time | Wage: 40k-60k/year Position Summary The Help Desk Support II role provides technical assistance and second-level support to end users across the organization. This position is responsible for installing, configuring, maintaining, and troubleshooting hardware, software, and network-related systems to ensure reliable and efficient operations. The role requires strong technical expertise, professional communication skills, and a commitment to delivering high-quality customer service. Key Responsibilities * Serve as the primary point of escalation for complex technical issues, ensuring timely resolution and minimal disruption to business operations. * Install, configure, and maintain workstations, laptops, mobile devices, peripherals, and related software applications. * Diagnose and resolve hardware and software issues; escalate to senior IT staff or vendors when appropriate. * Perform system updates, security patches, and hardware upgrades in alignment with IT standards and policies. * Troubleshoot and resolve basic network issues, including connectivity, access, and configuration problems. * Document support activities, resolutions, and procedures within the IT knowledge base to ensure consistency and process improvement. * Collaborate with vendors and third-party providers to resolve issues and support system enhancements. * Contribute to IT initiatives, including hardware refresh projects, software deployments, and process optimization. * Provide professional, user-friendly communication and training to support end-user adoption of technology solutions. Required Qualifications: * Associate's or bachelor's degree in Information Technology, Computer Science, or related field preferred, but not required. * 2+ years of experience in a help desk, technical support, or IT support role. * Proficiency in PC hardware, Microsoft Windows operating systems, and productivity tools such as Microsoft 365. * Working knowledge of networking concepts, including DNS, DHCP, VPN, firewalls, routers, and switches. * Experience using IT service management (ITSM) and ticketing systems. * Familiarity with remote support tools and techniques. * Strong problem-solving skills, with the ability to analyze, prioritize, and resolve issues effectively. * Excellent written and verbal communication skills, with the ability to interact professionally at all organizational levels. * Customer-focused mindset with a demonstrated ability to build positive working relationships. Preferred Qualifications: * CompTIA A+, Network+, or Microsoft certifications. * Experience supporting hybrid environments with both on-site and remote employees. * Exposure to ITIL practices and ITSM frameworks. Why Join Us: * Competitive compensation and benefits package. * Professional development opportunities, including training and certifications. * A collaborative and supportive work environment focused on operational excellence.. All employees are subject to a pre-employment drug screen. Please apply online at *************************** Affirmative Action/EEO statement As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors "Apollo" ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates. Department PROFESSIONAL/ADMIN Role Help Support Desk Locations Kennewick About Apollo Mechanical Contractors Apollo Mechanical Contractors is a Native American-owned business that officially began operations in 1981 under the guidance and vision of owner Bruce Ratchford. Apollo is based in Kennewick, Washington, performing Full Mechanical projects across the United States and around the world. Apollo employs over 2000 people, with annual revenues of over $600 Million. Apollo Sheet Metal officially began operations in 1981, building on a vision that originated in the mid-1970s by owner Bruce Ratchford. With a decade of experience and expertise in mechanical design and business management, Mr. Ratchford incorporated Apollo in Richland Washington, to serve the Tri-Cities' construction needs. Since 1981, Apollo has expanded its market to include locations across the United States and multiple countries. Apollo has progressively grown larger than its original scope and has expanded its operations to specialize in mechanical construction for correctional facilities, hospitals, laboratories, high tech data centers, schools, and industrial facilities. careersite--jobs--form-overlay#show FormOverlay">Apply for this job PROFESSIONAL/ADMIN · Kennewick Help Desk Support II Loading application form jobs--overlay#close Overlay">
    $30k-67k yearly est. 18d ago
  • Construction Technology Support Specialist, Worksite Solutions

    Western States Careers

    Remote support specialist job in Pasco, WA

    ABOUT WESTERN STATES EQUIPMENT: Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to: The Power of our Purpose: “Building our Communities for a Better Tomorrow” Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You WHY YOU'LL LIKE IT HERE: Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include: Three weeks of accrued PTO to start, increases with tenure Company paid health care premium option for employees Health, dental, and vision insurance Wellness dollars 401k with company match and profit sharing Educational reimbursements, tool loans, and safety & tooling dollars Employee Assistance Program Paid Parental leave Care Leave WHAT WE'RE LOOKING FOR: THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy. FULL SUMMARY The Construction Technology Support Specialist's role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations. SKILLS, KNOWLEDGE, AND ABILITIES: Advanced computer and technology skills required. Must be able to utilize and understand CAD software along with Microsoft office application. Strong critical thinker with the ability to communicate complex items. Ability to prioritize tasks based on multiple priorities. Ability to travel 50% of the time. Ability to present to a group of people and teach complex topics. Ability to develop and maintain effective working relationships with others. Consistent attendance and timeliness. Working within and promoting Western States' purpose, vision and values. EDUCATION AND EXPERIENCE: Bachelor's Degree in Construction Management or similar industry experience, preferred. Proof of high school diploma or General Education Degree (GED) Minimum of 4 years' experience utilizing and supporting GPS construction technology or similar. Valid driver's license and acceptable driving record required. Must be able to communicate (speak, read, comprehend, write in English). This role is designated as safety sensitive. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
    $38k-66k yearly est. 60d+ ago
  • System Support Specialist 3

    Pacific Northwest National Laboratory 4.5company rating

    Remote support specialist job in Richland, WA

    At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. The Business Services Directorate (BSD) provides crucial financial, procurement and sales, and project management services to PNNL, as required under our management and operations contract for operating the Lab on behalf of the Department of Energy. Our goal in offering these services is to ensure efficient, effective, and compliant business operations that enhance PNNL's scientific impact. BSD presents exciting opportunities for financial professionals seeking career growth. We foster a dynamic environment where individuals can develop their skills, take on leadership roles, and contribute to high-impact projects. By working with multidisciplinary teams, professionals have the chance to broaden their expertise, engage in continuous learning, and advance their careers while contributing to the groundbreaking scientific work at PNNL. **Responsibilities** The System Support Specialist is responsible to functionally manage procurement system and related infrastructure to ensure efficient daily operations, applying industry experience and specialized knowledge. Interact and communicate with Information Technology (IT) staff. Business Services Directorate management and staff to assure contract systems remain operational and meet the needs of the organization and PNNL. Plan and set priorities for acquisition system enhancement projects including documentation of requirements, development and scheduling of training, and development and execution of change management and written documentation. Support the functional and technical implementation of PNNL's procurement processes into Oracle Fusion Cloud Enterprise Resource Planning system, partnering with internal and external stakeholders and system integrators, ensuring alignment with BSD's business objectives, policies, and contract management standards. Maintain a flexible and adaptable attitude and the ability to pivot to support system changes that may occur while influencing resolution in a timely manner. Communicate and document system issues to stakeholders and customers in a professional, empathetic manner. Work on multiple tasks simultaneously while having the flexibility to redirect as priorities change and more urgent needs arise. Work effectively in a team environment demonstrating a collaborative and professional attitude and approach to problem-solving. Provide technical support to a wide range of customers, offering guidance and direction for a variety related systems and tools. Thoroughly troubleshoot system issues, collaborate with IT and stakeholders providing resolution to anomalies, and drafting proposed changes for system enhancements. This position is dedicated to system support within the Proposals, Contract & Acquisition Management and Oversight Organization within BSD. **Qualifications** Minimum Qualifications: + BS/BA and 5 years of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience Preferred Qualifications: + Experience with Oracle finance and procurement Enterprise Resource Planning solutions, including Oracle PeopleSoft and Oracle Fusion Cloud. + Experience in IT solution development and ability to interface with IT staff to communicate specific program needs. + Experience in contract concepts and principles, including contract formation, administration, and closeout. + Experience as a leader on a successful project team from conception to execution. + Possess strong analytical and communication skills, both verbal and written. + Understanding how tools and technology interface and integrate to ensure thorough review of processes, consideration to proposed changes, or potential downstream impacts to efficiently communicate risks and expectations for stakeholders. + Experience or through understanding of the acquisition process through procurement, contracts, business to business and procurement card types of acquisitions. **Hazardous Working Conditions/Environment** Not Applicable **Testing Designated Position** This is not a Testing Designated Position (TDP). **About PNNL** Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. **Commitment to Excellence and Equal Employment Opportunity** Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer. Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** . **Drug Free Workplace** PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. **Security, Credentialing, and Eligibility Requirements** As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. For foreign national candidates: If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential. **Mandatory Requirements** Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. **Rockstar Rewards** Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company-funded pension plan* and may enroll in our 401 (k) savings plan with company match*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **All benefits are dependent upon eligibility. Click Here For Rockstar Rewards (****************************************** **Notice to Applicants** PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. **Minimum Salary** USD $89,100.00/Yr. **Maximum Salary** USD $137,900.00/Yr.
    $89.1k-137.9k yearly 22d ago
  • Tier 1 Initial Support Analyst

    Bae Systems 4.7company rating

    Remote support specialist job in Walla Walla, WA

    **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located within 50 miles of Puerto Rico, Vicksburg, MS, Walla Walla, WA, or Wilmington, NC. **Required Education, Experience, & Skills** **Required Education, Experience, & Skills** + Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) + 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments + Proven ability handling basic remote support for high-performance computing and peripherals + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53) + Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service, analytical, and communication skills for initial issue resolution + Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles **Preferred Education, Experience, & Skills** **Preferred Education, Experience, & Skills** + CompTIA A certification + Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration) + ITIL 4 Foundation or higher certification, with focus on service operation + Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell) + Master's degree in a relevant field or additional certifications (e.g., CompTIA Network ) **Pay Information** Full-Time Salary Range: $63662 - $108225 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Tier 1 Initial Support Analyst** **118236BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
    $63.7k-108.2k yearly 25d ago
  • Level 2 Help Desk Tech

    Peak Networks

    Remote support specialist job in Kennewick, WA

    Job Description Peak Networks is a leading company in our industry in the region. We provide Managed Services to businesses in the Tri-Cities area. We're are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks. Responsibilities Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat Provide customer assistance Document customer interactions Run diagnostics to resolve customer reported issues Install, make changes and repair computer hardware and software Follow-up with customers to ensure issues are resolved Write technical documents on how to or SOPs Network Administration Update/Create scripts Troubleshooting servers Server administration Qualifications Firm understanding of L2 and L3 networks (VLAN, STP, OSPF) Firm understanding of wireless protocols (802.11, BT, LPWA) Firm understanding of VOIP systems Firm understanding of AD/DS services (AD, GP, and DNS) Firm understanding of MS365 (EntraID, Intune, and Exchange Online) Firm understanding of RMM tools Scripting knowledge (PS, Python, etc.) Knowledge of MDM tools Certifications Active Industry/Vendor networking certificate Powered by JazzHR m209F6Up8A
    $54k-77k yearly est. 11d ago
  • AMSE Continuous Improvement System Support Specialist (PR0038A)

    Prosidian Consulting

    Remote support specialist job in Richland, WA

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Seeks a AMSE Continuous Improvement System Support Specialist (Full-Time) located in The Hanford Tri-Cities Area (Kennewick | Pasco | Richland) to support an engagement for the US Dept. of Energy (DOE) Hanford in Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. The ProSidian Engagement Team Members work to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford [which consists of Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington. ProSidian Consulting's work includes supporting DOE requirements for consulting support, acquisition support, program/project management support, operational/administrative business support, and environmental consulting support. It is also ProSidian's duty to protect all classified information, special nuclear material, and other DOE property and work in accordance with DOE security regulations and requirements to maintain responsibility for protecting all classified information and all classified matter (including documents, material and special nuclear material) which are in every Engagement Team Member's possession and in connection with the performance of work under this contract against sabotage, espionage, loss or theft. AMSE Continuous Improvement System Support Candidates shall work to support requirements as a AMSE Continuous Improvement System Support Specialist and provide continuous improvement system support for the United States Department of Energy (DOE), Richland Operations Office (RL), Assistant Manager for Safety and Environment The AMSE Continuous Improvement System Support Specialist shall provide support in the following areas: Implementation of RL continuous improvement program efforts. Qualitative and quantitative analysis of AMSE programs, and continuous improvement (issues management) system data. Design and maintenance of AMSE programs performance metrics. Coordination of SME inputs to the RL Integrated Evaluation Plan (IEP), tracking and reporting of its progress. Assist with corrective action interfaces between RL and contractors; Responses to issues management program and system questions. Assist with RL continuous improvement program processes. Assist with the development of RL wide communications regarding implementation of RL continuous improvement processes. Analysis of AMSE safety reporting/management systems and recommendations for improving AMSE processes and systems. Assist with the development, analysis, and implementation of business processes, tools (e.g., software), and systems to support SMEs in performing their contract/safety oversight responsibilities. Assist with the development and assessment of functions and processes related to management and reporting systems, such as continuous improvement dashboards, safety performance/analysis, and contractor assurance system (CAS) performance reports. Provide continuous improvement item status (dashboard) and condition trend reports. Provide management-level reports on AMSE program health. Provide improvement feedback recommendations for improving AMSE processes and systems. Provide presentation materials, including briefings, white papers, position papers, research documentation, and assessment reports. Provide IEP status, CAS performance, safety performance/analysis, and contract performance reports. Provide training on AMSE business, safety and management continuous improvement processes. Qualifications The AMSE Continuous Improvement System Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. QUALIFICATION REQUIREMENTS: The AMSE Continuous Improvement System Support Specialist personnel shall possess the following minimum qualifications: Bachelor degree in relevant field of study. Experience in working DOE management systems, policies, and procedures. Ability to identify management system inefficiencies, gaps, other system-level weaknesses, and successes. Substantial experience in applying analytical techniques, performing various types of process review, developing process improvements, and using automation tools. Substantial experience in supporting safety oversight analysis, tracking, monitoring, assessment, review and coordination. Excellent communication skills. Experience in database management, including interactive database management. Ability to work simultaneously and in a collaborative manner with diverse technical subject matter experts/points of contact. Proficiency in development and presentation of staff training. Experience in performing management assessments. Proficiency of the Microsoft Office suite of tools, including Outlook, Excel, Word, Access, PowerPoint, and other automation tools. Ability to independently perform multiple tasks with dynamic priorities. Ability to create various types of performance status reports. U.S. Citizenship. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the Department of Energy - Richland Operations Office, The Hanford Site, and Richland, WA. Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $55k-84k yearly est. Easy Apply 60d+ ago
  • Computer Support Specialist II

    ASM Research 4.2company rating

    Remote support specialist job in Walla Walla, WA

    The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree or technical or trade school training preferred. 5+ years experience Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
    $53k-98k yearly est. 1h ago
  • Data Center Physical Security Specialist , Amazon Data Services, Inc., DCC Communities

    Amazon 4.7company rating

    Remote support specialist job in Umatilla, OR

    AWS' Infrastructure Physical Security Team is looking for a Data Center Security Specialist with experience working in critical infrastructure installations, ideally data centers. As a Data Center Security Specialist you will be tasked with driving operational security excellence in a control room setting or in several facilities located within a short driving distance. Your vigilance will drive a culture of quality and support proactive identification of physical security vulnerabilities for remediation. You will interface and direct security vendors involved in new security construction, repairs, daily security operations, patrols, and planning. You will extract metrics and observe improvements by looking at hard data available. You will advise and recommend security systems improvements and design and will lead security awareness training for data center occupants. You will write and implement security procedures and directorates, reports, develop presentations, and advise leadership on the status of physical security operations. Key job responsibilities Complete standard tasks for operational security as part of a security operations team across multiple facilities. Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness. Use tools to complete tasks such as workflow ticketing and analyze data to track key performance metrics. Lead security investigations across campus facilities. Oversee physical security vendors that provide guards, electronic security systems, door construction/repair, fencing, and access controls. Promote security strategy and culture daily to achieve security goals. Support or own security projects. Provide security awareness training to data center personnel. As this is a GovCloud region, the selected candidate requires US Citizenship or equivalent status. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications - Experience collecting, analyzing, and utilizing data to drive process and system improvements - Experience using CCTV, access control and intrusion systems - Experience with various Access/Intrusion control Systems in a Control room environment Preferred Qualifications - 1+ years of security operations oversight experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,900/year in our lowest geographic market up to $94,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $43.9k-94.1k yearly 25d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Remote support specialist job in Richland, WA

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 46d ago
  • Traveling Field Specialist | Pasco, WA

    Eocene Environmental Group

    Remote support specialist job in Pasco, WA

    **This is a full-time temporary position that is anticipated to start in October and last for 2 - 3 months** COMPENSATION: $25 - $30 an hour TRAVEL REQUIREMENT: Extensive (80%-100%) JOIN A TEAM THAT CARES ABOUT THE PLANET-AND EACH OTHER At Eocene Environmental Group, Inc., our mission is to protect people, power, and the planet. We believe that meaningful work starts with meaningful values - integrity, innovation, safety, and stewardship. These principles guide everything we do, from how we manage vegetation to how we support our team members. As an employee-owned company, we foster a culture of collaboration, accountability, and continuous growth. Our team is passionate about making a difference in the environment and in the communities we serve. That's why so many of our employees choose to build long-term careers here-because at Eocene, your work matters, your voice is heard, and your growth is supported. EXPLORE THE OUTDOORS. LEAD WITH PURPOSE. GROW YOUR CAREER. At Eocene Environmental Group, Inc., we're not just managing vegetation - we're protecting communities, enhancing ecosystems, and ensuring the safe delivery of power across diverse landscapes. As a Traveling Field Specialist, your office is the great outdoors. You'll work directly with utility clients, property owners, and contractors to ensure safe and sustainable vegetation practices. We're an employee-owned company committed to innovation, safety, and professional development. As we continue to grow nationwide, we're looking for dedicated professionals ready to grow with us. WHAT MAKES EOCENE DIFFERENT? OUR BENEFITS. We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance-benefits that set us apart from the competition: Employee-Owned Company - As an ESOP, every team member has a stake in our success and shares in the rewards. Career Development Support - We invest in your growth with opportunities for certifications and continuing education. Company Vehicle for Work Use - A company-provided vehicle is available to support your daily responsibilities and job site travel. Generous Paid Time Off - Enjoy a strong PTO package from your first year, including vacation and personal wellness days. Recognized Holidays - Benefit from a comprehensive holiday schedule, including both standard and flexible days. Workwear Allowance - Annual support to help you stay safe and comfortable on the job. Wellness Incentives - Monthly reimbursement available for fitness memberships or wellness programs. Competitive Health Coverage - Access to robust medical, dental, and vision plans to support you and your family. RESPONSIBILITIES: Staying organized and scheduling/booking work travel and hotels Utility Vegetation & Forest Management projects such as vegetation inspections, thinning, timber cruising, quality assurance/quality control etc. Contact property owners & public agencies regarding pruning and/or removals Conduct tree and brush inventories Conduct hazard tree inspections and evaluations Plan work for tree contractors Manage data Enforce on-the-job safety practices Carry and utilize materials, tools, and equipment at work site Service trucks and equipment, keep trucks and other assigned equipment in a neat and orderly fashion Emergency Response Perform other related duties as required or assigned REQUIREMENTS Extensive travel (80%-100%) throughout the United States Must have ISA Arborist Certification or obtain within 3 months of hire date Tree species identification skills and invasive species knowledge, plus knowledge of tree growth rates Valid driver's license with clean driving record Ability to work independently Strong verbal and written communication skills Excellent customer service skills a priority Ability to work in rugged terrain and inclement weather Proficient in map navigation skills Experience with Microsoft Office and data collection software (GIS experience a plus) Ready to grow your career with Eocene? Apply today and help us share the future of utility Vegetation Management. Eocene Environmental Group of the West, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ********************************************
    $25-30 hourly Auto-Apply 60d+ ago
  • WTP Technical Oversight Support

    Street Legal Industries

    Remote support specialist job in Richland, WA

    Full-time Description SCOPE OF WORK The Department of Energy (DOE) Hanford Site requires general support services for the Waste Treatment and Immobilization Plant Project (WTP). WTP requests one (1) full-time equivalent (FTE) general support contractor (1920 labor hours) to provide support in the following areas: · Provide oversight of contractor system design review program. · Provide oversight of maintenance and work control processes. · Provide support to WTP Engineering Division. · Assist the Nuclear Services Division (NSD) during DOE's review and comment resolution of the Preliminary Documented Safety Analysis (PDSA) and Documented Safety Analysis (DSA) development and revisions performed by the contractor. · Coordinate system design reviews for the WTP HLW systems. · Assist HLW Federal Project Director in the assessment of alternative tank waste treatment approaches (including DFHLW configuration). · Assist the Hanford Interface Management Team with Interface Control Document (ICD). · Coordinate to issue assessment and resolution with ORP engineering, regulatory, and other supporting staff. · Participate in Engineering, Procurement and Construction (EPC), WTP High Level Waste (HLW) assessment progress and Direct Feed High Level Waste (DFHLW) configurations. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Contractor shall ensure that duties are performed in a competent and professional manner. The Contractor employee shall submit a weekly report to the technical monitor addressing work accomplished, and deliverable progress. Requirements QUALIFICATION REQUIREMENTS Contractor personnel shall possess the following minimum qualifications: · Education - BS/BA degree in engineering, or science. · Experience - Six (6) years of directly applicable successful experience as a management consultant or senior manager interfacing and working with organizational executives and senior management, or senior technical or business individuals, within government or industry on significant management, technical, or business issues. · Demonstrate familiarity and relevant experience or ability to perform under Hanford or other government agency procedures. · Working level of knowledge with ORP's oversight program requirements to include ORP's corrective action management process. · Demonstrate familiarity and relevant experience or ability to perform oversight of DOE-ORP Orders/Standards such as facility operations, engineering, maintenance management of a nuclear facility. · Excellent written and oral communication skills · Compliance with site specific safety and security requirements, including badging and office protocols. · Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site contractors. · U.S. Citizenship Salary Description $115 - $125/hour W2
    $30k-44k yearly est. 60d+ ago
  • Integration Specialist

    Hanford Tank Waste Operations & Closure, LLC

    Remote support specialist job in Richland, WA

    Title Integration Specialist Number 40764 Company Hanford Tank Waste Operations City/State Richland, WA Closes 12/13/2025 Regular/Temporary Regular Full/Part-Time Full-Time Job Responsibilities/Duties Hanford Tank Waste Operations & Closure (H2C) delivers exceptional performance in safely removing, treating, and disposing of tank waste. H2C leads the nation's largest and most complex radioactive waste cleanup, including closure of the legacy waste tanks at Hanford containing 56 million gallons of radioactive and chemical waste. Joining H2C means becoming part of a team dedicated to creating "The Solution Today for a Better Tomorrow." At H2C, our culture is deeply rooted in our Vision, Mission, Values, and Behaviors, which guide our efforts on the Hanford Site and within our communities. Our vision to tackle the Department of Energy's largest environmental challenge reflects our commitment to leaving a positive legacy for future generations. We strive to deliver exceptional performance in safely removing, treating, and disposing of tank waste. Our values emphasize living safely, acting with integrity, and working collaboratively as a team. We encourage innovation, personal accountability, and continuous improvement, fostering an environment where everyone is empowered to contribute to our mission and celebrate our achievements. By embracing these principles, you will be part of a forward-thinking organization dedicated to making a meaningful impact today and for the future. H2C is looking for an Integration Specialist. The position will be responsible for scheduling work activities and craft resources performed by Production Operations, Maintenance, Tank Farm Projects, and/or Retrieval Operations in a safe and compliant manner utilizing the Rolling Work Week Schedule process.. The specific duties of the Integration Specialist will include but are not limited to the following activities: -Manage multiple operational support or administrative project activities while serving as primary point of contact and liaison for activities within the scope of the project. -Interface with internal and external customers and with other work groups and departments. -Monitor progress of work documents, resource availability, and all other aspects of ensuring task readiness. -Tracks progress of fieldwork execution, documenting delays and adjusts schedules accordingly. -Coordinate with Operations, Maintenance, Projects, Work Control, other Work Week Managers and management to build resource loaded Plan of the Week and Plan of the Day schedules. -Represent the project team in status, integration, and other meetings. -Develop and maintain databases used for project and resource tracking purposes. -Support management in the development of scope, schedules, and baselines. -Establish and maintain accurate and timely flow of information to management. -Partake in advising management of developments that could impact project scope, cost, and schedules. -Comprehends and follows ISMS work steps (Scope, Analyze Hazards, Identify Controls, Perform Work, Feedback). -Ensures work is properly prioritized, planned, resource loaded, and executed with little to no conflict via the Rolling Work Week process. -Integrate support organizations to ensure timely deliverables are received as appropriate. -Ensure that work scheduled to be completed during assigned work weeks have been communicated to other organizations within the company that have interface or impacts associated with that work. -Participate in weekly scheduling meetings and helps resolve any schedule issues or other conflicts such as resources, interrelated processes, procurements, electrical/water outage plans, disruption of safety equipment availability or transfers that may affect production and/or potential overtime. -Prepare and receive reports on progress, materials used and costs, recommend adjustments to project schedules. -Integrate/facilitate daily/weekly meetings (T-1/T-8 schedules, Plan of Day (POD), Plan of the Week (POW), and lock-in/long range planning). -Review and analyze data and make recommendation on how to change process or program to reduce cost and schedule. -Track and schedule PMs/CMs, conduct weekly PM meetings -Complete weekly metrics on scheduled vs. worked activities -Other duties as assigned. Required Qualifications Grade 15: Bachelor's degree (BA/BS) in related field and 3-4 years of related experience, or equivalent combination of education and/or experience Grade 16: Bachelor's degree (BA/BS) in related field and 5 years of related experience, or equivalent combination of education and/or experience. Grade 17: Bachelor's degree (BA/BS) in related field and 6-7 years of related experience, or equivalent combination of education and/or experience. *Note the essential duties for this grade level are like that of the previous grade level, however the scope of responsibility is larger, and the expected level of performance is increased. Desired Qualifications -Knowledge of MS Office, Adobe Acrobat, software. -Past or current experience with the Rolling Work Week scheduling process. -Understanding of facility processes, systems, and equipment. -Knowledgeable of EVMS. -Complete Work Week Manager Qual card within 6 months of start date. Compensation & Benefits In accordance with the company's philosophy on compensation for exempt and salaried non-exempt employees, H2C takes into consideration a variety of factors when determining initial grade and salary to include assigned job scope and responsibility, a candidate's qualifications as compared to internal comparators performing in a similar role, and the external labor market. A salary offer will be made at the appropriate grade level and within the targeted hiring range posted according to these factors. Note a candidate's prior salary history will not be taken into consideration. Hiring Range Minimum: $80,225 Hiring Range Maximum: $122,113 H2C offers a comprehensive benefits package to include medical/dental/vision, short-and long-term disability, life insurance, 401(k) with employer match, and paid time off. For a full list of benefits please visit************************************************* Depending on the nature of your employment with H2C, you can expect the following: - A business casual dress work environment: jeans are permissible (restrictions may apply). - Opportunity for work/life balance: a standard 4 x 10 work schedule, allowing more personal time to enjoy life outside of the office (other schedules and/or shift work may be required). Note: employment at H2C involves working in the office or in the field depending on the role. Relocation Funding Provided Yes U.S. Citizenship Required Yes Clearance Required No Job Classification Exempt Shift Work Required No This contractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Applicants and employees have rights under Federal Employment Laws and are protected under federal law against discrimination. To view information regarding these rights, please click on these links: + Know Your Rights: Workplace Discrimination is Illegal (********************************************************************************************************** + Pay Transparency Policy Statement + Family Medical Leave Act (******************************************************************* + Employee Polygraph Protection Act + WA State Paid Family Medical Leave (*********************************************************************************************
    $80.2k-122.1k yearly 2d ago
  • Support Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Remote support specialist job in Kennewick, WA

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience * Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience. Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. * Assists with boutique cleanliness and organization. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage - Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $16.66 to $20.80. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Our part time associates are eligible to participate in the Company's employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $16.7-20.8 hourly 4d ago
  • IT Support Technician

    Catholic Charities Serving Central Washington

    Remote support specialist job in Richland, WA

    Job Details Richland, WA Full Time High School $24.50 - $29.00 Hourly Up to 25% DayDescription The IT Support Technician is responsible for providing technical support to the end users in Catholic Charities and Catholic Charities Housing Services, and other designated users. This position requires excellent customer service, working in a team environment to triage and address technical end user issues and the capacity to work independently to complete tasks and projects as directed. This role follows a Monday to Friday schedule from 8:00am to 5:00pm, with the team also participating in an on-call rotation to handle after-hours IT support. Primary Responsibilities Provide technical support to users by researching and answering questions, troubleshooting problems, maintaining workstation, and local machine network performance. Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, mobile devices, etc.). Set up, configure, and maintain desktops, laptops, and related equipment. Assist with account setup, password resets, and user access requests. Monitor compliance with service agreements Improve system performance by identifying problems and recommending changes Update job knowledge by participating in education opportunities Travel to other offices as requested with a company provided vehicle (when available) or through mileage reimbursement. Assist in onboarding/offboarding processes, including preparing and collecting IT equipment. Maintain inventory of IT hardware, software licenses, and supplies. Track all staff technical support requests and maintain documentation in a ticketing system - 2025 Implement updates and development changes to company computer systems and network. Assist with procurement/installations of new computers, software and other IT related equipment. Assist with operation monitoring and maintenance of the network. Assist with phone, voicemail and conferencing systems for all office locations. Create and update employee phone and voicemail accounts. Configure Dial-in-Direct (DID) extensions. Participate in an on-call rotation to respond to IT emergency (911) pages. Assist with video conferencing needs. Perform other duties as assigned Qualifications Job Requirements: The following requirements are those that are normally required for the performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements. Physical Requirements: This position normally requires the physical demands of standing, walking, bending, lifting up to 30 pounds, keyboard fingering or performing other work requiring low physical exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 80% of the time. Non-Physical Requirements: Education High School Diploma required Technical Certificate or Associate Degree in Information Technology preferred Experience 1 year of experience in working with computer hardware and software required Special Skills Provide excellent customer service to staff and client Knowledge of Microsoft Office 365 (Word, Excel, etc.) Knowledge of Windows 10/11, MAC OS, and Windows Server 2016/2019/2022/2025 Knowledge of Active Directory, DHCP, DNS and Group Policy Knowledge of Mobile Device Management Outstanding troubleshooting and communication skills Ability to communicate effectively with staff and managers Ability to prioritize and manage multiple tasks with designated timelines Ability to maintain a positive, team-oriented attitude Ability to keep records and information confidential Ability to troubleshoot computer hardware, software and network issues Project management experience and/or critical thinking desired Licenses, Registration, or Certification Valid Washington State driver's license and minimum liability insurance for WA State Must be deemed insurable as determined by Catholic Charities' liability insurance provider Comptia A+, -Network+ and/or Microsoft Certifications Preferred Employment is conditional upon: Being cleared by criminal background check and fingerprinting when required Work Schedule: Monday to Friday, 8:00am - 5:00pm; occasional rotating on-call hours Wage Range: $24.50 - $29.00 per hour, depending on experience Benefits: 13 paid holidays, 12 days of vacation, 12 days of sick leave per year Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment Basic Life Insurance paid 100% by Catholic Charities Flexible Spending Account eligibility following 6 months of employment Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools Annual longevity awards begin at 5 years of employment It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.
    $24.5-29 hourly 60d+ ago
  • Geographic Information System (GIS) Specialist

    Frame Technical Services, LLC

    Remote support specialist job in Richland, WA

    FRAME Technical Services, LLC seeks a qualified Geographic Information System (GIS) Specialist for a position to be based in Richland, WA. The successful candidate will be a self-motivated, organized, and detail-oriented individual who can work well on a team as well as independently in a fast-paced environment. Responsibilities Include: Duties include, but are not limited to the following: Support identification and disposition of features identified through field walkdowns or documentation review. Such as, historical research as well as GIS spatial analysis and field verification. Use Global Positioning Satellite (GPS) units to collect field GIS data, navigate to features, and utilize offsets during field collection for inspections, projects, and assessments. Create maps using ESRI ArcGIS software (e.g., ArcGIS Pro) to be able to conduct tasks such as spatial analysis, imagery georectification, and create features (e.g., points, lines, and polygons) for use by various customers. Use photogrammetry (e.g., Pix4Dmapper or similarly approved) software to process collected data and imagery and create maps and other georeferenced products as needed. Perform complex geospatial analyses to identify patterns, relationships, and trends in the data, producing comprehensive reports based on findings. Process aerial imagery for use with GIS software including assisting with identifying, researching, and dispositioning unknown features observed in the field. Create and organize GPS data (e.g., features, geodatabases, and metadata). Work with engineers, surveyors, and other professionals to develop effective ways to represent and analyze spatial data. Interface with personnel from client, customer, state and federal regulatory agencies, and stakeholder organizations. Required Qualifications: Strong knowledge of GIS principles and methodologies BS or MS in geography, environmental science, computer science, or a related field Minimum of 8 years' professional experience in related discipline Effective written and verbal communication skills; strong technical writing skills Strong knowledge of ESRI technologies (ArcGIS, ArcGIS Server, QGIS, ArcObjects) Desired Qualifications: Prior Hanford Site or DOE/DoD experience Familiarity with database programming languages such as SQL Other Information: Salary package information - dependent on experience and education Full benefits package may be offered depending on the position FRAME Technical Services, LLC is an equal opportunity employer. We will provide a fair and equal employment opportunity for all employees and job applicants. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, physical or mental disability, veteran status, or any other characteristic protected by federal, state, or local law. FRAME Technical Services, LLC hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
    $62k-92k yearly est. 45d ago
  • Tier 1.0 Helpdesk Specialist

    Cayuse Holdings

    Remote support specialist job in Pendleton, OR

    **Tier 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, email, or self-service portal. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Fielding end-user communication, creating and documenting tickets, troubleshooting and escalation Develop spreadsheets, briefings, and other program documents + Provide initial support and analysis for classification, ticket ownership, monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and reconciliation + Closure of incidents, monitoring the status and progress towards a resolution of the assigned ticket and communication to those involved in the incident as needed. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High School diploma or GED required. + 1 year of Service/Help desk or customer service support experience. + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office, Suite and use of ticketing Software (Remedy/Service Now). + Secret Security Clearance required. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. + Must possess problem-solving skills. + Exceptional communication skills, both oral and written + Ability to respond effectively to customers with a sense of urgency. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** UERP Supervisor, Delivery Manager **Working Conditions** + Professional office environment. + Ability to work on-site in Pendleton, OR + Ability to work from 6:00pm to 5:00am PST. 4 days on/ 3 days off. 10 Hour shifts. Schedule will commence once clearance is obtained. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $13.20 - USD $16.00 /Hr. Submit a Referral (***************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-OR-Pendleton_ **ID** _103428_ **Category** _Information Technology_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _No_ **Clearance Required** _Secret_
    $13.2-16 hourly 60d+ ago
  • Tier 1.0 Helpdesk Specialist

    Cayuse Shared Services

    Remote support specialist job in Pendleton, OR

    Tier 1.0 Helpdesk Specialist - DAY SHIFT The Work The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, email, or self-service portal. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Fielding end-user communication, creating and documenting tickets, troubleshooting and escalation Develop spreadsheets, briefings, and other program documents Provide initial support and analysis for classification, ticket ownership, monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and reconciliation Closure of incidents, monitoring the status and progress towards a resolution of the assigned ticket and communication to those involved in the incident as needed. Other duties as assigned. Qualifications Qualifications - Here's What You Need High School diploma or GED required. 1 year of Service/Help desk or customer service support experience. Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office, Suite and use of ticketing Software (Remedy/Service Now). Secret Security Clearance required. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Must possess problem-solving skills. Exceptional communication skills, both oral and written Ability to respond effectively to customers with a sense of urgency. Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. Highly motivated with the ability to handle and manage multiple tasks at any one time. Ability to forge new relationships, individual and teaming in nature. Must be a Self-starter, that can work independently and as part of a team. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: UERP Supervisor, Delivery Manager Working Conditions Professional office environment. Ability to work on-site in Pendleton, OR Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $16.00 - USD $16.00 /Hr.
    $16 hourly Auto-Apply 1d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Kennewick, WA?

The average remote support specialist in Kennewick, WA earns between $28,000 and $63,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Kennewick, WA

$42,000
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