Remote support specialist jobs in Levittown, PA

Junior Engineer, Technical Support, tier 2 Part time, onsite Princeton, New Jersey NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from core infrastructures to edge and branch environments. We are offering a great opportunity for an ambitious, energetic, and motivated technical talent. Key Responsibilities: • Resolve issues for customers with problems, questions, or system operation regarding NIKSUN products and services • Proactively use time between calls to improve product/environment knowledge, perform customer follow up, or work on other departmental projects • Relay issues that are outside the scope of the Technical Support Department to the appropriate people or groups • Escalate effectively and efficiently all necessary issues to the appropriate resource for resolution and follow up • Participate in all departmental and individual training programs as directed • Perform other departmental tasks as needed Desired Qualifications: Experience in providing technical support to Global clients Knowledge of Network technologies, topologies (Ethernet) and protocols (TCP/IP, IPX/SPX, NetBIOS/NetBEUI) and Wide Area Networking a plus Strong knowledge of UNIX I Linux Operating Systems Knowledge of server and storage technologies. Ability to troubleshoot intermediate level hardware issues. Prior experience in Intel/IBM based platforms preferred Ability to make onsite customer visits for installation/troubleshooting of NIKSUN software Educational Requirements: Bachelor's degree in Computer Science, Network Engineering, MIS or equivalent and at least 3 years of experience in the field or in a related area Any major technical certification is a plus Physical Requirements: Ability to lift up to 40 lbs. Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.

Primary Skill: Windows/Linux Dedicated Compute, Cassandra, Splunk/Dynatrace, Kafka, Cockroach DB, Redis. 3+ years of Splunk and/or Dynatrace. Must be able to work with these tools fluently, using just keywords from an application issue to find root cause. Ability to set up monitoring within these tools is a plus. Strong knowledge of UNIX/LINUX and Windows server with Administration experience. Applications - Java, SQL, Autosys, Spring Boot, Kafka, Cockroach DB, Redis. Previous experience with Remedy incidents/changes/PKE/PBI and JIRA. Roles & Responsibilities: Individuals will work in production support within Global Wealth and Investment Management line of business, focused on trading and order entry. Support Services include incident management (single user, branch outages, and infrastructure triage), coordination with problem management, constant knowledge building, identification implementation of process improvements, including but not limited to runbooks, monitoring, alerting, working with partner teams on process gaps, technology gaps, or stability concerns. Will be accountable for timely updates (including senior leadership) and restoration of all production application issues. Provide day-to-day application support for aligned applications by reviewing pertinent logging (including platforms with limited documentation) Drive for root cause analysis to application outages and provide quick service restoration (including single user and branch issues) Improve application stability and reduce errors present in the environment. Work closely with technology infrastructure teams, development, and testing teams in supporting integrated/independent releases, software/hardware upgrades, server upgrades, etc. Reduce Development escalation and ensure issues are resolved within the team. Proactively monitor and manage the production environment. Act as the point of escalation for the business and manage end-user client relationship. Ability to support nights/weekends for on-call coverage, including monthly release-related events.

Key Responsibilities Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S. Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.) Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups Coordinate with hospital IT departments during onboarding and configuration Maintain documentation of system setups, logins, troubleshooting steps, and procedures Monitor performance of technical infrastructure to proactively identify and resolve issues Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling Ability to work with podcast studio for production and editing. Videography Qualifications 2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred) Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments Strong troubleshooting skills and a proactive, solution-oriented mindset Excellent communication skills for interfacing with both technical and non-technical users Ability to manage multiple tasks in a fast-paced, mission-critical environment Proficiency in Microsoft Office Excel programing Must be able to work on-site five days per week in Moorestown, NJ Company Description Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems. Visit our website at ******************** Excalibur is a growing teleradiology company celebrating 25 years. Joint Commission Accredited

Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment. In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting. This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA... 🔧 What You'll Be Doing: • Provide onsite Help Desk support for end users • Troubleshoot Microsoft (Office 365) and line-of-business applications • Support hardware including workstations, servers, and printers • Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi) • Support network security tools and practices • Assist with VoIP system support • Administer Active Directory (users, GPOs, OUs, permissions, etc.) • Support backups and disaster recovery processes • Provide basic VPN and Remote Desktop support • Monitor system alerts via RMM tools and respond to service tickets • Participate in an after-hours on-call rotation • Serve as the SME for assigned technologies and systems ✅ What We're Looking For: • Strong communication and customer service skills • Solid troubleshooting and problem-solving ability • Able to prioritize and multitask in a fast-paced environment • Familiarity with common Help Desk tools and workflows • Strong technical aptitude with eagerness to learn

Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle

Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application * Experience using GroupLink's eHelpdesk platform * Experience using Genesys Cloud contact center and customer experience platform * Strong customer service skills; telephone etiquette * Great team-oriented interpersonal skill * Great organizational skills * Excellent analytical and problem-solving skills * Strong oral and written communications skills (technical and non-technical) * Robust understanding of the ACD system and trouble ticket process

IT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team. Responsibilities Act as the initial contact for incoming technical support requests. Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications. Hand off more advanced or specialized issues to Tier 2/engineering teams when required. Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure. Provide support to users both remotely and onsite, depending on need. Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through. Maintain a customer-focused, solution-driven support experience. Identify recurring problems and suggest improvements to workflows or documentation. Stay current on supported systems, devices, and operating environments. Qualifications 1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful). Strong communication and customer service skills. Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems. Basic understanding of TCP/IP networking concepts. Experience supporting printers, endpoint devices, and telephony equipment. Detail-oriented with the ability to follow established support protocols. Familiarity with ITIL practices (incident, problem, change) is beneficial. Must have a valid driver's license and personal vehicle for occasional field travel. Education Bachelor's degree preferred Associate's degree required Certifications (Preferred) CompTIA A+ CompTIA Network+ CompTIA Security+

Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirements: Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows Migration. Hardware/Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking/Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android) Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skills Good time management skills Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code: Business casual

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Job Description This Sr QA position is for manual and automated testing of Judiciary JAVA web-based / Pega apps. QA will perform testing in the following areas: functional/regression, data-integrity, web-services, application workflow and input/outputs validation. Note: This is a Hybrid position requiring 2 days / wk on-site. Please provide Local candidates. This is a high visibility project and will require the Senior QA to work with the business and perform some BA tasks such as requirements gathering. Senior Quality Assurance Specialist is responsible for the design, pilot, & implementation of the software quality assurance review processes. SQA will work with Business group and Application Teams during pre & post assessment periods. The QAS reports to Supervisor/Team Lead. QAS will perform functional/regression testing, SOAP/RESTful web service testing and data-integrity testing by executing and verifying SQL and stored procedure Tasks: Manually test web-based applications Review projects required work products to ensure compliance with approved tailored procedures and standards. Review and check projects software development activities and the associated internal tasks required as employed by the project and specified in the project plan. Compare actual project procedures to the specified standards, procedures, and, if required, specific 3rd party contractual requirements. Perform detailed reviews of interim and final tasks as appropriate. Ensure process improvement opportunities are reviewed by appropriate contact to identify training needs of the organization. Perform or manage the required software quality phase end reviews of work product and process for each software project and produce the required software quality reports, as specified in the project\'s software quality plan. Develop and manage short and long-term plans and schedules for organization wide software quality needs. Perform database integrity testing by verifying data entered/retrieved matches application requirements. Balance workload with teams capacity by managing the teams activities according to schedule and budgets. Coordinate and procure the required skills and techniques required. As well as other duties as assigned by the Project Manager. Qualifications: Candidate should have over all 12+ years of IT application experience (including development, analysis, QA etc.) Candidate should have over all 8+ years of IT application testing experience Candidate should have over 3+ years as QA lead They must be able to compare actual project procedures to the specified standards and procedures. They should be able to demonstrate expertise with the most recent and relevant technologies in the quality assurance review processes. They must be able to understand relational database systems and execute queries and stored procedures as part of their testing. They must have excellent communication skills and possess the ability to collaborate with internal and external groups including vendors. They must have the ability of working independently and with minimal supervision Skills: HP UFT Product Suite SOAP and RESTful Web Services Testing Web UI testing PEGA Web Application Testing JAVA Web Application Testing Manual Testing Creating, executing test plan / test cases / test scripts SQL Web Applications Testing The ideal candidate will have: Demonstrate differences between testing PEGA Web Applications and JAVA Web Applications Experience in AGILE/SCRUM Teams Run SQL queries to verify database table records match application Retrievals, Inserts and Updates Run Stored Procedures Understand Database modeling and Database Relationships Demonstrate expertise in teaching, conveying technical and or functional courses and concepts. Develop appropriate work programs and budgets and use to effectively schedule tasks and assignments. Identify improvements to project standards to achieve high quality services and products. Responsibilities: Understand and implement test plans Implement automation scripts from defined test plans Identify and document system defects Communicate clearly and effectively in written and spoken English Work independently and as a member of a team Experience 10+ years Skill Required /Desired Amount of Experience Overall IT industry experience Required 12 Years Experience with QTP/UFT/Selenium Required 3 Years Experience with Database Testing Required 7 Years Experience with Stored Procedure Testing Required 7 Years Experience with writing and executing SQL Required 7 Years Experience with PEGA Web Application Testing Highly Desired 3 Years Experience with JAVA Web Application Testing Required 5 Years Experience with Web Application Testing Required 7 Years Experience with SOAP and REST Web Services Testing Required 7 Years Experience creating and executing test plans/cases/scripts Required 5 Years Experience with UFT Automated Scripts Highly Desired 3 Years Knowledge of Web Applications Components and Purpose Required 7 Years 4-year College degree or equivalent technical study Required 4 Years

About AFR Furniture Rental: AFR Furniture Rental is a premier provider of furniture rentals for homes, offices, and events. With a national footprint and a commitment to excellence, we offer bespoke solutions that cater to our clients' varied needs. We're dedicated to innovation, quality, and superior service, ensuring an unparalleled experience for our clients. Job Overview: We are looking for an experienced Application Support Specialist with expertise in Microsoft Dynamics NAV 2016 to join our IT team. The ideal candidate will be responsible for providing daily support, troubleshooting, and maintenance for our NAV 2016 ERP system, Salesforce CRM, and Boomi Integration platform, ensuring seamless operations across all business functions. Key Responsibilities: * Provide strategic support for Microsoft Dynamics NAV 2016, Salesforce, and Boomi by identifying opportunities for system enhancements and process automation. * Analyze business processes and recommend technology-driven solutions to improve operational efficiency. * Collaborate with internal teams to gather requirements and help implement system improvements. * Facilitate communication between business users and the development team to ensure successful implementation of system updates, enhancements, and customizations. * Participate in cross-functional projects, supporting system integrations and business transformation initiatives. * Support the integration of third-party applications, APIs, and custom solutions to expand system functionality. * Participate in change management efforts, ensuring that system updates and enhancements are properly tested and successfully adopted by end-users. * Lead system testing and coordinate user acceptance testing for new features and process changes. * Maintain clear and comprehensive documentation of system configurations, workflows, and best practices Qualifications: * Experience: Minimum of 2-4 years of experience in supporting Microsoft Dynamics NAV 2016 or similar ERP systems. * Technical Skills: * o In-depth knowledge of Dynamics NAV 2016 modules, including financials, inventory, sales, and purchasing. * o Proficiency with NAV reporting tools such as Jet Reports or Power BI. * o Understanding of NAV integration with third-party applications. * Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve system-related issues quickly. * Communication: Excellent verbal and written communication skills to interact with both technical and non-technical users. * Organizational Skills: Ability to manage multiple support requests simultaneously, prioritize tasks, and meet deadlines. * Collaboration: Team player with the ability to collaborate effectively with IT, development teams, and other departments. * Ability to be on call after-hours and weekends for support for system maintenance and issue resolution. * Available for on-call support during afterhours and weekends to assist with system maintenance and issue resolution. Preferred Qualifications: * Experience in the rental or furniture industry (or a similar field). * Experience with NAV system upgrades or transitioning to newer ERP systems. * Experience in providing training to end-users and creating user manuals or help guides. What We Offer: * Competitive salary and benefits package. * Opportunity to work with a dedicated IT team and support critical business operations. * Continuous learning and professional development opportunities. Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. PSB job description for your reference: Job Title: Help Desk Specialist Work Location: Radnor, PA Duration : 3 month contract MUST HAVE: Previous IT Service Desk experience including: Experience investigating and supporting end user technology including hardware, printers, phones, and software Active Directory experience including password reset and basic user and security administration Experience with laptop reimaging Proficient in Microsoft Office applications including MS Outlook Excellent communication and strong customer service skills Qualifications Any education Additional Information Local candidates preferred. Immediate interview and placement!

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # 17-62692 Location: READINGTON,NJ-08889 Duration: : 1 year (with possible extension) · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. Additional Information For more information, Please contact Shubham ************

The Network Administrator focuses on the installation, configuration, maintenance, monitoring, and troubleshooting of the University's cable plant and network hardware such as switches, wireless access points, VoIP phones, and other similar devices. Works closely with the Technology Infrastructure team, and collaborates on a daily basis with other IT members and departments. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

Join Our Team at Duncan Solutions, LLC Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more. WORK LOCATION This is an Onsite position located at 701 Market Street Suite 5300, Jefferson Center Philadelphia, Pennsylvania, 19106. Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements. PAY TRANSPARANCY This role will offer $$50,000 - $58,000 annually, depending on experience, skills. Employees may also be eligible for performance-based incentives and additional benefits as part of our total rewards package. POSITION SUMMARY We are looking for a motivated and customer-focused Application Support Specialist to join our team in Philadelphia. This role is crucial for ensuring our end-users have a seamless experience with our technology, including our suite of custom-built applications. As the first point of contact, you will provide essential front-line technical support, troubleshoot issues, and collaborate closely with various teams to drive solutions. This is a full-time, onsite position requiring daily presence in our Philadelphia office. What You'll Do Provide timely and effective Tier 1/Tier 2 technical support to end-users for our custom applications via multiple channels (ticketing system, email, phone, in-person). Diagnose, troubleshoot, and resolve application-related issues reported by users, ensuring clear and empathetic communication throughout the process. Accurately document user issues, troubleshooting steps, and resolutions within our ticketing system and knowledge base. Escalate complex technical issues to development teams or other senior support staff, providing detailed information for efficient resolution. Collaborate effectively with colleagues, developers, QA testers, and project managers to identify root causes and implement solutions. Assist in creating and maintaining user documentation, FAQs, and training materials for custom applications. Identify trends in user-reported issues to proactively suggest application improvements or training opportunities. Participate in testing new application features or updates before release. Maintain a high level of professionalism and customer service in all interactions. Other duties as assigned. What You'll Need to Succed Some College/Associates Additional experience above the required minimum may be substituted for education requirements Must Have At least 1-year of experience in a technical support, help desk, or application support role, directly assisting end-users. Demonstrated ability to troubleshoot and support custom or proprietary software applications. Exceptional communication skills (both written and verbal) with the ability to explain technical concepts clearly to non-technical users. Strong interpersonal skills with a patient, customer-centric approach. Excellent problem-solving and analytical abilities. Proven ability to collaborate effectively within a team environment and across departments. Self-driven and proactive, with the ability to manage time effectively and prioritize tasks in a fast-paced environment. Must be able to work onsite daily at our Philadelphia office. Desired Voice and data communication cabling and equipment. Remote Desktop Client and Remote Assistance technologies Software application support PHYSICAL DEMANDS/WORKING CONDITIONS Mobility: Frequently required to move about, traverse, or walk between different buildings, floors, or work areas to reach end-user locations. Stamina: Must be able to stand and walk for extended periods while providing on-site support or moving between locations. Carrying Equipment: May be required to lift, carry, or transport IT equipment (e.g., laptops, peripherals, tools) weighing up to [e.g., 25-50] pounds between locations. Pace: Ability to move efficiently between user locations to respond to support requests in a timely manner. Environmental Conditions: May be exposed to various weather conditions while walking between buildings or different sites. WHAT WE OFFER Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include: Medical, Dental, & Vision Insurance Medical, Dental, & Vision Insurance Healthcare & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contribution Company Paid Life and AD&D Insurance Company Paid Short- & Long-Term Disability Employee Assistance Program (EAP) Business Travel Accident Insurance Corporate Travel Discounts Bonus & Incentive Compensation Programs 401(k) with Employer Match (Traditional/Roth/Safe Harbor) Corporate Travel Discounts Bonus & Incentive Compensation Programs 401(k) with Employer Match (Traditional/Roth/Safe Harbor) Paid Time Off 9 Company Holidays PTO Accrual Sick Time Accrual Parental Leave Jury Duty Bereavement Other Voluntary Benefits Life and AD&D Insurance for Employees/Spouse/Child(ren) Critical Illness Accident Insurance Identity Theft Insurance Pre-paid Legal Insurance Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. Please visit our website to learn more about us ******************************** To view all of our current job opportunities, please visit ********************************************************

SummaryJob Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. This position requires travel through Philadelphia territory and requires candidates who reside in this region. Primary Responsibilities: Fosters a continually evolving partnership between Territory Managers and our valued customers in a Clinical Process advisory capacity Train customers and maintain knowledge and expertise as product specialist for as product and guidelines evolve Function as a resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals Identify high risk patients who would benefit from advanced monitoring. Must be in the OR daily from 6:30am - 3:00pm. Qualifications: Minimum of 3 years of previous clinical experience in an acute care environment; expertise in cardiology is highly preferred. Minimum Associate's degree in nursing, licensed as a registered nurse or clinical field, TVC, CV ICU or CV is preferred. Understanding cardiovascular science, cardiovascular anatomy, pathology and physiology Strong written and verbal communication skills Ability to travel 40% Strong understanding of hemodynamic monitoring preferred Experience in a clinical or sales role within a Medical Device company is preferred Proficiency presenting in front of other groups Leadership roles in nursing are highly preferred At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under “Our Commitment to You”. The anticipated compensation range for this position is $73,400.00 - $121,000.00 USD Annual Base + Commission, and the compensation offered will depend on the candidate's qualifications. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: Potential Discretionary LTI Bonus Potential reimbursement of vehicle use/mileage Potential reimbursement of phone use Health and Well-being Benefits Medical coverage Health Savings Accounts Flexible Spending Accounts Medical coverage Health Savings Accounts Flexible Spending Accounts Dental coverage Vision coverage Hospital Care Insurance Critical Illness Insurance Accidental Injury Insurance Life and AD&D insurance Short-term disability coverage Long-term disability insurance Long-term care with life insurance Other Well-being Resources Anxiety management program Wellness incentives Sleep improvement program Diabetes management program Virtual physical therapy Emotional/mental health support programs Weight management programs Gastrointestinal health program Substance use management program Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being BD 401(k) Plan BD Deferred Compensation and Restoration Plan 529 College Savings Plan Financial counseling Baxter Credit Union (BCU) Daily Pay College financial aid and application guidance Life Balance Programs Paid time off (PTO), including all required State leaves Educational assistance/tuition reimbursement MetLife Legal Plan Group auto and home insurance Pet insurance Commuter benefits Discounts on products and services Academic Achievement Scholarship Service Recognition Awards Employer matching donation Workplace accommodations Other Life Balance Programs Adoption assistance Backup day care and eldercare Support for neurodivergent adults, children, and caregivers Caregiving assistance for elderly and special needs individuals Employee Assistance Program (EAP) Paid Parental Leave Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs Bereavement leaves Military leave Personal leave Family and Medical Leave (FML) Jury and Witness Duty Leave Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork Shift

Job DescriptionDescription: Mental Health Support Specialist Job Type: Full-time Schedule: Monday-Friday 8:30am-4:30pm ** Working two Saturdays each month from 10:00 am - 3:00 pm ** Will flex during the weeks that you work on Saturday ** Working one evening each week from 4:30 pm -6:30 pm Pay Rate: $18.00 per hour At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based psychiatric rehabilitation and recovery program for adults based upon the acclaimed Fountain House Model. Beyond the Open Door Clubhouse, contacts are developed and maintained with other member clubhouses in the Pennsylvania Clubhouse Coalition, as well as the ICCD Clubhouse membership at large. Services provided to the membership are coordinated with other COMHAR, Inc. and/ or other Mental Health Agencies in Philadelphia; Clubhouse staffs are to facilitate these services in meeting the needs of the members. COMHAR is now looking for a Generalist Support Staff who will be responsible to assist Clubhouse members in the achievement of their goals in living, learning, working, and recreating in the community, while working to achieve their highest level of independence. Duties and Responsibilities: Encourage member involvement in carrying out the Work Ordered Day WOD Provides support and assistance to members as needed Serves as Placement Manager (Job Coach) for members working transitional employment Participates in the Clubhouse Social/ Recreational program as scheduled (some Saturdays) Maintains health and safety standards as required by the Clubhouse and regulating agencies Ensures safety of members, and security of Clubhouse property and equipment Participates in and complete all mandatory in-services annually Keeps supervisor informed of all potential problematic situations/ concerns/ issues Requirements: Educational Requirements: An Associate's Degree in Human Services or other related field OR High School Diploma or equivalent with 2 years of experience working in the mental health field Other Requirements A valid driver's license (some driving required) Completion of a 12-hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within one year of hire Experience working in the mental health field in a Clubhouse or Psych Rehab Program preferred We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Job Description The Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS). The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization. RESPONSIBILITIES: Training Provide clinical expertise at the company training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting. Assist in onsite education and technical training activities with physicians and hospital support staff. Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures. Provide support on questions regarding device follow up and programming. Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting. Support local field representative training to support the study, if applicable. Clinical Study Site Support Responsible for implant and follow-up visit procedure, support in compliance with the instructions for use and trial protocol. Carry products and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site. Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution. Assist the clinical studies team in data collection during implant and follow-up visits to support protocol requirements. Responsible for scheduling individual travel arrangements to ensure site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country. Maintain hospital eligibility/access with various vendor credentialing services. Communication Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study. FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements Professional written and verbal communication skills. Provide updates to management to help improve the technology for next generation designs. Working with the program coordinator to ensure coverage. Submit accurate and timely expense reports. QUALIFICATIONS: Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research. 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product. Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience. Preference for CCDS certification. 75% overnight travel may be required.

What is the Role? As an Installer at Intersection, you will assist in maintaining our advertising assets in Philadelphia. You are highly motivated, reliable and dedicated, and able to work well in a team environment. You should have solid written and verbal communication skills, and you must possess a valid driver's license with a good driving record. You should be comfortable working in the elements year-round. Offers of employment are contingent upon successfully passing a review of motor vehicle records, background check, verification of social security number and passing a drug test at a certified testing facility. Rate: $17.96/hr What you will accomplish: Successfully install and remove advertising posters on the interior and exterior of transit authority media locations Accurately record and report all install/removal information prior to the end of each shift Report safety and maintenance related problems to supervisor/operations manager Participate in company training, safety meetings and other meetings and events as directed Safely operate a company vehicle in traveling to and from work sites You're a great fit for this role because: Ability to lift or carry up to 50 pounds Ability to work alone or with minimal supervision Ability to reach with hands and arms; stoop, kneel, bend or crawl Perform non-routine duties as assigned by a supervisor At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It's our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it's our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.