Level 2 Support Specialist
Remote support specialist job in Bradenton, FL
Immediate Opening for level 2 network technician with experience working with servers, routers, firewalls, switches etc along with management and monitoring of customer networks. Must be able to work as much as 75% on-site in the sarasota bradenton area. We are open to full time, part time, independent contractor, monthly retainer etc. Send us your resume along with your work preference.
Qualifications
At least 2 yrs experience working with small to medium sized businesses. MUST be able to pass a drug screen and background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
Specialist III, Technical Support
Remote support specialist job in Sarasota, FL
Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description:
Essential Duties and Responsibilities
Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers.
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool.
Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies.
Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company.
Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists.
Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System.
Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team.
Implements, Maintains, & Supports any future electronic or technical systems as may be required.
Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices.
Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc.
Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems.
Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications.
Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle.
Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc.
Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.
Education and Experience
High School Diploma Required;
Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred.
A+ Certification or equivalent
Network +
CCENT Certifications and/or equivalent
ITIL Foundations or Equivalent Certification a plus
Additional Responsibilities
Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership.
Work Environment
Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work.
Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications.
Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
Ability to work in high temperature areas (attic space) for prolonged periods.
Willing to travel if necessary for training & on-site systems support.
Willing to be included in the on-call support rotation.
This is a Work From Office position.
Location:Sarasota, FLTime Type:Full time Department:Management Information Systems
Auto-ApplyDynamic PC Support Techician
Remote support specialist job in Bradenton, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Garage Door Field Support Specialist
Remote support specialist job in Venice, FL
FIELD SUPPORT TECHNICIANS
No cubicles here - if you like to work outside independently with your hands, Banko Overhead Doors has a career waiting for you. Work independently in the field where you are needed and on projects needed by the installation team. Whether it is garage door opener installation, site readiness, warranty resolution and/or product delivery, your ability to pivot and help as needed through the organization will be key. If you are mechanically and technically inclined, this is a perfect job for you. We provide tools, vehicle and have an excellent benefits program.
EXPERIENCE AND EDUCATION:
Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC, or related field preferred
Must have ability to pivot at a moments notice to assist where needed.
High School Education
Associate or bachelors degree would be a plus
COMPETENCIES AND SKILL SET:
Ability to troubleshoot and think independently
Ability to move or lift 90 plus pounds
Ability to read and understand directions and instructions
Mechanically inclined
Comfortable with face-to-face customer interaction
Strong communication skills
Ability to communicate with homeowners, builders, and other trades professionally
Flexible Style (do whatever it takes approach).
Aptitude for problem solving; ability to determine solutions for customers.
RESPONSIBILITIES:
Work with installers on projects.
Site readiness
Quality Control reviews
Product delivery
Warranty work
Responsible for safe driving of company vehicles.
Responsible for safe work site, equipment, and truck.
Assists in customer service issues in the garage door department.
Reviews work orders for accuracy and completeness before departing to job site.
Installs garage door openers and associated components.
Other duties as assigned.
OTHER:
Valid drivers license with acceptable driving record for past 3-years.
Ability to work a full-time schedule.
Clean criminal background.
It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodation for qualified individuals with disabilities.
{Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. }
Compensation details: 15-19 Hourly Wage
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Technical Support Specialist
Remote support specialist job in Estero, FL
About the role
The Technical Support Specialist is responsible for delivering exceptional customer service and technical assistance to clients using our property management software. This role ensures that customers can efficiently utilize the platform to meet their business needs by addressing inquiries, troubleshooting issues, and providing guidance. The ideal candidate will have a strong problem-solving mindset, excellent communication skills, and a passion for helping customers succeed.
What you'll do
Customer Assistance: Respond to customer inquiries via phone, email, or chat promptly and professionally, ensuring high satisfaction rates.
Troubleshooting: Diagnose and resolve software issues, escalating complex problems to higher-level support or engineering teams when necessary.
Product Knowledge: Stay up-to-date with the software's features, updates, and integrations to provide accurate information to customers.
Training & Guidance: Assist customers with onboarding, product training, and best practices to optimize their use of the software.
Documentation: Create and update knowledge base articles, FAQs, and support documentation to enhance self-service options for customers.
Feedback Loop: Gather and relay customer feedback to product and development teams to contribute to continuous improvement.
Ticket Management: Prioritize and manage support tickets efficiently using the company's support platform.
Collaboration: Work closely with sales, training, and product teams to ensure a seamless customer experience.
Qualifications
Experience: 1 year in a customer support or technical support role, preferably in the property management industry.
Skills:
Strong problem-solving and troubleshooting abilities.
Excellent verbal and written communication skills.
Familiarity with CRM, help desk tools, and property management software is a plus.
Education: Bachelor's degree or equivalent experience in business, technology, or a related field.
Other Requirements:
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
A customer-first mindset with a passion for delivering solutions.
Help Desk Technician
Remote support specialist job in Bradenton, FL
Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our community where you can grow your career and serve with your heart.
In our time of growth, we are seeking a Help Desk Technician.
Work Location(s): Bradenton, FL
As part of this role, you will:
* Log all requests for assistance (tickets) in the Help Desk Database (BOSS Helpdesk)
* Provide technical computer assistance (diagnose and apply recommended solution) to users or escalate tickets to appropriate I.T. staff
* Report urgent problems to the I. T. staff immediately
* Manage Help Desk calls/emails to resolution
* Provide technical telephony assistance to users
* Responsible for maintaining a documentation library of all processes and procedures (provided by I. T. staff)
* Respond to all work-related communications (letters, emails, voicemail) promptly
* Minimum of a High School Diploma or GED equivalent
* Proficient in the use of Microsoft Office products
HEALTH SUPPORT SPECIALIST - 64003009
Remote support specialist job in North Port, FL
Requisition No: 865943 Agency: Department of Health Working Title: HEALTH SUPPORT SPECIALIST - 64003009 Pay Plan: Career Service Position Number: 64003009 Salary: $33,800 - $34,800 / Annually Posting Closing Date: 12/19/2025 Total Compensation Estimator Tool Your Specific Responsibilities: This is paraprofessional work performing a variety of clerical and health support functions in support of the WIC program. The employee in this position must be able to work independently and follow exact rules, regulations and procedures without variation. This employee also provides basic nutrition education; tracks client participation; determines the need for re-certification; enters client information into the FL-WiSE data base; issues WIC benefits; and maintains the security of WIC EBT cards. This position has a primary work site; however, the employee will work at other locations for training and staff relief. Determines WIC income eligibility status Tracks client participation according to supervisor's instructions. Contacts clients who have missed appointments by phone or mail. *
Determines WIC income eligibility status * Obtains required demographic data * Advises clients of their rights and obligations * Informs clients of other health and social services * Is prepared to serve clients at the designated opening time Issues WIC benefits and directly distributed formulas according to DHM 150-24, the FL-WiSE clinic and administrative manuals, and local procedures. Maintains necessary inventories and follows security procedures. Performs hemoglobin testing and height/length/weight measurements for WIC clients. Records health information obtained. Calibrates and maintains equipment as directed. Interviews WIC clients and potential WIC clients, provides nutrition education, and documents services in the computer according to DHM 150-24, the FL- WiSE manuals, and local procedures Required Knowledge, Skills, and Abilities: * Ability to use a computer, printer, and calculator. * Ability to use program related computer software. * Ability to follow oral and written instructions. * Ability to perform anthropometric and hemoglobin tests for WIC clients using appropriate biohazard, safety, and WIC procedures. Qualifications: Minimum- * Driver's license Preferred - * Previous WIC employment. * Experience performing hemoglobin or bloodwork testing. * Experience performing height, length, and weight measurements for children and/or adults. * Experience determining eligibility for service programs. * Experience using the FL-WiSE computer system. * Experience in health field or providing service to women, infants, or children. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: North Port Health Center 6950 Outreach Way North Port, FL 34287 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
IT End User Support Technician
Remote support specialist job in Fort Myers, FL
The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis.
Key Responsibilities:
* Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff.
* Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices.
* Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices.
* Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR).
* Work closely with IT infrastructure teams to support servers, network devices, and security protocols.
* Provide training and guidance to end users on IT best practices and security policies.
* Document technical issues, solutions, and support activities in the ticketing system.
* Assist in hardware deployment and upgrades, including imaging and configuring new devices.
* Ensure compliance with HIPAA, security policies, and IT standards.
* Collaborate with vendors and third-party providers to resolve hardware and software issues.
* Participate in on-call rotation or after-hours support, as needed.
Required Qualifications:
* Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).
* 2+ years of experience in IT support, preferably in a healthcare or clinical setting.
* Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools.
* Experience with EHR systems, medical peripherals, and clinical application support is a plus.
* Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory).
* Excellent problem-solving and customer service skills.
* Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers.
* Must have a valid driver's license and willingness to travel between clinic locations.
Preferred Qualifications:
* Experience working in a healthcare IT environment.
* Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications.
* Familiarity with HIPAA compliance and IT security best practices.
* Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM).
SUPERVISORY RESPONSIBILITIES:
The position has no supervisory responsibilities.
Work Environment & Travel Requirements:
* This role requires frequent travel to physician clinics within the assigned region.
* Must have reliable transportation to travel to remote locations.
* Must be able to lift and transport IT equipment (up to 50 lbs).
* Ability to work in clinical environments, following all health and safety guidelines.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Field Tech Support
Remote support specialist job in Cape Coral, FL
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour
Client Support Specialist
Remote support specialist job in Fort Myers, FL
We are seeking a dedicated and customer focused Field Support Specialist to join our team. This position is ideal for someone who thrives on providing exceptional service, building strong client relationships, and supporting operational excellence in the field. If you take pride in your communication skills, attention to detail, and ability to ensure customer satisfaction, this may be the opportunity for you!
The Client Support Specialist works closely with Client Relations, Operations Teams, and Clients to ensure each property receives the highest level of service. This individual serves as a liaison between the field and the customer helping to monitor quality, address concerns quickly, and maintain consistent communication.
What You'll Do
Build and maintain strong relationships with clients through regular communication and site visits
Support Client Relations by ensuring client expectations are consistently met or exceeded
Monitor field performance for quality, safety, and efficiency
Identify and communicate opportunities for property enhancements or service improvements to the appropriate team members
Respond promptly and professionally to client inquiries and service requests
Collaborate with the Operations Team and Client Relations Department to ensure timely completion of work orders and projects
Participate in client walkthroughs and prepare reports on site conditions and progress
Maintain accurate records of client interactions, updates, and feedback
Promote company values and the Down To Earth safety culture in all interactions
Perform additional duties as assigned by leadership
Requirements
High School Diploma or GED required; Associate degree preferred
Minimum 3 years of experience in a customer service or client-facing role
Strong organizational, interpersonal, and communication skills
Ability to work outdoors
Proficiency in Microsoft Office Suite and mobile communication tools
Valid Florida Driver's License and ability to pass an MVR check
Preferred Skills & Experience
Strong problem-solving skills and a proactive approach to client support
Previous experience in customer service within a service-based industry
Benefits
The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following:
Medical, Dental, and Vision insurance
Ancillary insurance benefits
401k with employer match
Paid time off
Paid holidays
Weekly pay
Ongoing training
Career advancement opportunities
About Us
Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida.
We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work.
Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at *********************
Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.
Support Technician
Remote support specialist job in Fort Myers, FL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $17 per hour
Salary Range:
12
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Support Tech Supervisor
Remote support specialist job in Nokomis, FL
Pay Range: $83,000 - $104,000 depending on relevant experience and qualifications
MITER Brandsâ„¢ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country.
Why work at MITER Brands?
The IT Support Tech Supervisor (Operations Support) is tasked with overseeing specific location IT support team members. This role involves supervising staff, prioritizing tasks, managing projects, handling daily administration, purchasing, managing PC deployments, responding to outages, resolving problems, managing customer service, strategic planning, and providing day-to-day user and location support. The supervisor will engage with both internal and external customers and establish processes that align with industry standards such as ITIL, Six-Sigma, LEAN, and 5S.
Responsibilities
Efficiently manage location IT support team members across multiple locations
Capable of executing all support tasks typically handled by the onsite technician at the location
Create and manage a site support strategy when the designated technician is unavailable
Oversee IT initiatives and cross-departmental projects
Develop project plans, related communications, and documents
Serve as an escalation point for IT support teams
Support industry-specific proprietary manufacturing software and hardware
Ensure the team uses support desk and project management software effectively to track incidents, tasks, and requests, and that these are completed in a timely manner with a focus on customer service
Coordinate with infrastructure, application development, and security teams to ensure systems meet company objectives
Ensure compliance with policies, standards, licensing agreements, and configuration guidelines
Verify that new software integrations meet functional requirements and system specifications
Ensure proper spare hardware inventory is maintained at all locations
Oversee the disaster recovery plan for PC-controlled manufacturing equipment
Mentor the team to build and grow business relationships crucial for project success
Support IT assets and software license tracking
Develop best practices and tools for location support and project execution
Assist in shaping the future strategy of IT systems
Develop and monitor performance standards for IT systems
Evaluate business needs and design procedures to meet those needs
Continuously review procedures, staffing, and equipment for efficiency and cost control
Stay informed of trends and regulations affecting IT operations and act as needed
Participate in location-specific Kaizen, TPM, and A3 events
Qualifications
Strong analytical and problem-solving skills
Excellent project management skills
Proven customer service skills
Proficiency in the English language
Ability to read and interpret blueprints and schematics
Competent in computer administration and software installation
Knowledge of user administration
Self-motivated with a sense of urgency; able to work independently
Leadership and team motivation skills
Ability to work under pressure and meet deadlines
Flexibility in working hours based on department or business needs
Strong written and verbal communication skills
Ability to conduct and facilitate training, presentations, and meetings
Vendor, billing, purchasing, and auditing management skills
Some travel is required
Desired Experience
Five years of relevant IT support experience.
At least five years of direct customer service experience.
Experience leading teams to complete projects or tasks.
Strong understanding of ITIL implementation and processes.
Experience in purchasing and managing IT assets, hardware, and software.
Familiarity with IT Support Desk applications such as Remedy, ManageEngine, or ServiceNow.
Extensive knowledge of software, hardware, and network support techniques and procedures.
Understanding of installation, configuration, and troubleshooting for software and hardware.
Experience with handheld scanners, label printers, etc.
Experience with mobile technology like tablets, smartphones, and scanners.
Familiarity with phone systems such as Avaya and Cisco.
Experience in manufacturing support.
About Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid time off (PTO) and paid Holidays
401k retirement plan with company match
Employee Assistance Program
Teladoc
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
Tuition Reimbursement
Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
Auto-ApplySpecialist, Technical Support, (Anticipated)
Remote support specialist job in Fort Myers, FL
Qualifications
MINIMUM QUALIFICATIONS:
High School diploma or equivalent.
Two (2) years of experience in computer support or a related field.
PREFERRED QUALIFICATIONS:
Associate's degree.
Advanced industry certifications in computer repair or equivalent.
Relevant experience or education may be substituted to satisfy minimum qualifications.
KNOWLEDGE, SKILLS, AND ABILITIES:
Clear and concise oral and written communication skills; organizational and management skills.
Knowledge of industry-standard networking technologies, procedures, and methodologies.
Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment.
Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention.
Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications.
Ability to professionally and effectively respond to customer needs and requests for service or assistance.
Ability to efficiently work independently with minimal direction or direct oversight.
Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent.
Revised: 5/31/23
Responsibilities
Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner.
Use industry-standard tools to install, manage, update, and maintain computer hardware and software.
Assist educators in planning for and use of technology in the instructional program.
Manage the implementation of standard inventory, maintenance, and disaster procedures for resources.
Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques.
Recommend budget requirements and provide purchase order information for school technology planning.
Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation.
Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies.
Revised: 5/31/23
Additional Job Information
$24.70, S09, 8 hours, 255 days
Helpdesk Technician
Remote support specialist job in Cape Coral, FL
Excellent Opportunity for Helpdesk technicians Full Time Contract 8 weeks Pay: $15 or $18 depending on experience Under general supervision of the IT & Communications Manager, provides Tier 1 and 2 desktop support for users, computers, and technology for the computer environment. The Desktop Specialist is responsible for providing a variety of configuring, installing, and supporting end\-user computing solutions (i.e. hardware, software, printers, phones, and other approved end\-user hardware peripherals such as scanners, AV equipment, etc.). Performs regular maintenance and updates to operating systems, software packages and hardware while minimizing downtime and increasing productivity. Monitors the performance of the City's desktop infrastructure and make suggestions for improving efficiency.
SPECIFIC DUTIES AND RESPONSIBILITIES:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job\-related tasks other than those specifically presented in this description.
Installs, tests, and repairs City hardware and software, performs routine maintenance and applies vendor updates to software to include PCI (Payment Card Industry) and PS (Public Safety) compliant computers\/profiles.
Assists with the installation and configuration of VOIP equipment to include voice and video teleconferencing equipment and software.
Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative systems.
Provides exceptional customer service in person, via phone and email as appropriate by Interacting with City staff to establish support priorities and explain the capabilities and limitations of the available equipment and software.
Responds to, completes and assists with service requests that are assigned from the ITS Helpdesk ticketing systems to maintain exceptional customer support and to meet or exceed all Service Level Agreements in place.
Analyzes PC, network, software and peripheral requirements or issues.
Works with IT Security staff to detect and remove viruses, malware, and other threats to the network and equipment.
Participates in hardware and software reviews and recommend purchases. Analyze and make recommendations for hardware and software standardization.
Assists in preparing and distributing user guides and training.
Documents procedures, standards, best practices configurations, settings, installation sequences and back\-out instructions.
Serves as contact for remote network locations to obtain clarification of problems and to identify solutions and\/or corrective actions.
Assists as Technical Liaison between Vendors of hardware and software to include wireless vendors for connectivity with the City's mobile computers. Researches new equipment\/trends for City application and compatibility.
May be required to operate a motor vehicle in performance of assigned tasks. Performs other related duties as required.
MINIMUM QUALIFICATIONS:
Education and Experience
Associate's degree from an accredited college or university in IT, Computer Science or a related field; or High School Diploma\/GED and four (4) additional years of related experience.
Five (5) years of experience in computer networking and PC troubleshooting.
Licenses or Certifications
CompTIA A+ Certification.
Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion.
OTHER JOB REQUIREMENTS
None.
PREFERRED QUALIFICATIONS
None.
ADDITIONAL MINIMUM QUALIFICATIONS REQUIRED: KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
Modern office practices and procedures.
Report and recordkeeping principles and techniques.
Principles of microcomputer and telecommunications systems, procedures, analysis, design and programming.
Networks facilities, TCP\/IP, Ethernet topology, PC hardware and software.
PC applications such as Client Access, Outlook, PC Anywhere, MS Office Suite, and Internet connections.
Microsoft PC\-based operating systems and Netware.
Skill in:
Oral and written communications for effective expression and clarity. Customer service.
Troubleshooting and analysis.
Ability to:
Provide 24\/7 support and service when necessary. On call and standby assignments will be required.
Relate to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact and\/or confrontational situations.
Be adaptable to performing under frequent deadlines and\/or in response to emergencies.
Apply sound judgment and interpretation based on acquired knowledge in circumstances where limited standardization exists.
Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions.
Prioritize several activities and perform under pressure. Identify and solve user problems.
Utilize a variety of modern office equipment, i.e., computers, facsimile machines, copiers.
Compare and\/or judge the readily observable, functional or composite characteristics of main system, remote systems, terminals and related system peripherals.
Add, subtract, multiply and divide, interpret graphs and calculate decimals and percentages.
Configure, operate, and install PC hardware, software and peripherals.
Inspect items for proper length, width and shape, and visually read various information. Train users on and recognize, analyze and resolve problems with PC hardware and software.
MINIMUM STANDARDS REQUIRED:
WORK ENVIRONMENT\/ CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks are generally performed in a common office environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and\/or up to 20 lbs. of force frequently, and\/or up to 10 lbs. of force constantly to move objects. Tasks require some unassisted lifting, carrying, pushing and\/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration and require moderate levels of eye\/hand\/foot coordination.
Requires the ability to speak, hear (perceive sound) and\/or signal people to convey and exchange information; differentiate between colors or shades of color; read a variety of materials, at times complex; apply principles of rational problem\-solving; record and deliver information, explain procedures, issue and follow oral and written instructions; and communicate effectively and efficiently in Standard English.
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Support Specialist
Remote support specialist job in Fort Myers, FL
Rasmussen University Fort Myers, FL The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team and our community. The Support Specialist will leverage his/her experience in an operations/administrative capacity to support all programs on campus, with a focus on nursing programs. The Support Specialist serves as a resource for the central departments when support and information is requested.
The Support Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.
Responsibilities:
Records - 55%
* Responsible for the overall maintenance of all electronic and paper student records generated or stored at the campus. To include, but not limited to; background check process, immunizations, NCLEX scores, drug screening and other clinical preparation to ensure compliance with accreditation, state, federal and University standards.
* Serve as liaison to the Office of Student Records and Operations to receive, authenticate and file official transcripts, pull reports then validate and distribute student information.
* Lead or assist with tracking student immunization compliance for students.
* Run reports and/or gather data for day-to-day operations.
* Track and update student background checks, drug screening, NCLEX scores and nursing orientation.
* Track team member community hours.
* Assist with student outreach for schedule confirmation, immunizations, etc.
* Build Residential Term schedules in Campus Nexus.
* Monitor student attendance.
Activities/Events - 20%
* Update student portal and social media outlets.
* Lead or assist with organizing commencement ceremony, and/or honors awards, and/or campus pinning ceremony.
* Assist with organizing advisory committee meetings.
* Assist with refreshing campus bulletin boards, campus PowerPoint slideshow, and other pertinent campus information.
* Assist with facilities related issues, and other maintenance concerns. To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 is operational, inform leaders when a facility issue arises, then request work through facilities team, provide liaison support for team with IT issues.
* In support of the collaborative team environment, share responsibility to assist with campus and community activities and/or events both on campus and off-site, student orientations, career fairs, etc.
Administrative/Front Desk - 20%
* Assist with accreditation visit preparation.
* Assist with processing any invoices and submitting to accounts payable.
* Assist with opening and closing the campus, serve as a campus point person.
* Manage the community calendar(s) for the campus, make room reservations for courses and guests.
* Process, reconcile and prepare incoming and outgoing mail and packages.
* Assist with the oversight of front desk activities to include, but not limited to:
* Provide general guidance and direction to Student Ambassadors.
* Escalate any concerns including work schedules and front desk coverage.
* Answer and refer incoming calls and concerns to the appropriate department.
* Assist with the overall maintenance and appearance of the front desk/welcome area.
* Assist with onboarding of new hires, as necessary.
Exam Proctoring and Other Duties - 5%
* Will also perform other duties as requested
Reporting Relationships:
The Support Specialist reports to the Campus Director with indirect reporting to the Dean of Nursing. The Support Specialist in collaboration of the Campus Director assists with the Student Work Study Ambassadors. The Support Specialist will work with various vertical teams to assist with campus administration.
Requirements:
* Minimum of two years' experience working in a fast paced, service-focused setting.
* Experience in an institution of higher learning preferred.
* Ability to work a flexible schedule that may include evenings and weekends.
* Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel, Power Point and Word.
* Customer or student information system experience preferred.
* Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
* Proven customer service in a professional environment.
* Must be self-motivated, flexible, patient and solutions-oriented.
About Us:
Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (********************** is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit ******************
It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Environmental Field Specialist - Mitigation
Remote support specialist job in Bradenton, FL
Work Hours: Monday - Friday, 7am - 5pm (flexible) Expected Starting Hourly Range: $21.92 - $27.40 This classification applies knowledge of various scientific disciplines to collect, synthesize, study, report, and act based on data derived from field measurements and/or observations to support mitigation and ecological restoration projects, and marine and waterway management projects. Duties may include, but not be limited to, environmental inspections, wetland permitting, vegetation and wildlife surveys, and mitigation monitoring. Duties are performed in accordance with federal, state, and local environmental laws, ordinances, codes and regulations
Area of Assignment - Ecological and Mitigation Section
Participates in projects and tasks assigned to the Ecological and Marine Resources Division. Assists with field surveys, contractor oversight, report preparation for environmental resource permits, grant reporting, and compensatory mitigation compliance related to ecological restoration (freshwater, tidal, and uplands) and wetland mitigation projects. Tasks include habitat characterizations, environmental assessments, support on wetland delineations, plant identification, wildlife surveys, permitting support, and permit compliance. This position will assist with preparing environmental reports, analyzing field data, reviewing engineering plans, and researching permits and land use changes to strategize ecological restoration and mitigation project. An understanding of state and federal permitting, including state environmental resources permitting, (ERP), and Federal Section 404 and Section 10.
Requires an understanding of wetland and upland ecology to collect field data to support the design of restoration and mitigation projects including, but not limited to, wildlife, hydrology, vegetation, and soils using standards established by the regulatory agencies. Perform gopher tortoise surveys and support tortoise relocations under our Authorized Gopher Tortoise Agents. Ability to utilize GPS and experience using ArcGIS Pro, highly desirable. Assist with analyzing data and writing scientific, technical, and programmatic reports resulting from work.
Working Conditions
Indoor/Outdoor work environments possibly exposed to hearing and other outdoor weather extremes, including long exposure to sunlight, and extreme heat and humidity. Sitting for long periods working on a computer. Lifting equipment up to 25 pounds alone or 50 pounds with assistance. Position requires visual acuity and depth perception, as well as ability to hear and identify sounds.
Required to drive County vehicles and operate specialized field equipment as part of the duties of the job, including operating 4-wheel drive vehicles and towing. Occasional overnight travel required. Occasionally required to work other than normal business hours (i.e., Mon.-Fri.).
Essential Functions
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Participates with a multi-disciplined environmental team that is highly collaborative to achieve Division goals and objectives.
Assists with multiple, concurrent ecological restoration and mitigation projects, including project planning and contractor oversight. Reports contractor performance for quality control.
Assists the marine resources team to maintain navigational aids, facilitate the removal of abandoned and derelict vessels, and help with planning and implementing the artificial reef program and other restoration projects.
Ability to identify Florida native plants and specifically vegetation used in wetland (e.g., freshwater and tidal) and upland habitat restoration. Experience with nuisance and exotic species identification and willingness to learn best practices to manage such species.
Reviews and understands federal, state, and local rules and regulations related to the Department's ecological restoration and mitigation projects to ensure compliance.
Interpret and implement environmental permitting regulations, including field survey techniques and monitoring to ensure compliance with federal, state and local regulations.
Ability to assist with wetland delineations and wildlife surveys as well as communicate results to supervisor to share with regulatory entities to advance environmental permitting efforts related to projects.
Assist in the review and interpretation of environmental reports, environmental impact analyses, engineering plans, and related documents to facilitate sound environmental permitting and restoration decisions for the Department.
Assists in conducting natural resource assessments, surveys, and reports for compliance with regulatory and granting agency requirements.
Assists in the preparation of environmental resource permit applications, narrative reports, and documents needed to advance permitting for habitat restoration and mitigation projects.
Works with other Natural Resource Department Divisions to advance ecological restoration and habitat management initiatives.
Investigates and resolves a variety of citizen inquiries and complaints related to areas of assignment. Assists supervisor in preparing follow-up reports and correspondence.
Uses Global Positioning System (GPS) software to collect and interpret field data.
Performs spatial analysis and prepares interpretive maps using ArcGIS tools.
Conducts permitting reviews and special ecological assessments on mangroves, wetlands, and uplands to protect environmentally sensitive areas.
Makes public presentations related to area of assignment.
Not all duties may be required.
Performs other related work (including weather or extreme emergency duties) as required.
Bachelor's degree from an accredited college or university in natural/physical sciences, geography, environmental engineering, marine science, or closely related field.
Minimum of one (1) year of professional or technical experience related to area of assignment.
Valid driver's license required with valid Florida driver license required within 30 days of hire.
Equivalent combinations of education and experience may be considered.
Ability to utilize GPS and experience using ArcGIS Pro desired.
Area of Assignment - Ecological and Mitigation Section
Botany and ecology experience preferred.
Florida Department of Agriculture Pesticide Applicator License preferred, or ability to obtain within 6 months.
Knowledge, Skills, and Abilities:
Able to prioritize tasks, manage competing and changing priorities, and meet deadlines.
Accurate, detail-oriented, and organized.
Able to resolve difficult and sometimes complex situations and problems.
Good knowledge and understanding of current principles and practices in environmental resource permitting, ecological restoration/mitigation, and natural resources protection.
Good knowledge and understanding of local flora and fauna as it pertains to areas of assignment.
Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities, including state and federal permitting requirements for ecological restoration/ mitigation, earthmoving, and dredge/fill in state and federally jurisdictional wetlands and surface waters.
Good knowledge and understanding of computer systems and software applications required to perform job duties.
Good verbal and written communication skills and interpersonal skills, including public presentation skills, in order to interact professionally and effectively with staff, elected officials, funding agencies, the general public, and other stakeholders.
Ability to communicate Manatee County policies, practices, and procedures.
Ability to operate Global Positioning Systems (GPS) to collect and interpret field data and to create interpretive maps using ArcGIS tools.
Experience with writing technical reports.
Ability to work independently with limited supervision.
Applicants must be self-motivated, trustworthy, and committed to ethical practices.
Dynamic PC Support Techician
Remote support specialist job in Fort Myers, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Garage Door Field Support Specialist
Remote support specialist job in Bradenton, FL
FIELD SUPPORT TECHNICIANS
No cubicles here - if you like to work outside independently with your hands, Banko Overhead Doors has a career waiting for you. Work independently in the field where you are needed and on projects needed by the installation team. Whether it is garage door opener installation, site readiness, warranty resolution and/or product delivery, your ability to pivot and help as needed through the organization will be key. If you are mechanically and technically inclined, this is a perfect job for you. We provide tools, vehicle and have an excellent benefits program.
EXPERIENCE AND EDUCATION:
Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC, or related field preferred
Must have ability to pivot at a moments notice to assist where needed.
High School Education
Associate or bachelors degree would be a plus
COMPETENCIES AND SKILL SET:
Ability to troubleshoot and think independently
Ability to move or lift 90 plus pounds
Ability to read and understand directions and instructions
Mechanically inclined
Comfortable with face-to-face customer interaction
Strong communication skills
Ability to communicate with homeowners, builders, and other trades professionally
Flexible Style (do whatever it takes approach).
Aptitude for problem solving; ability to determine solutions for customers.
RESPONSIBILITIES:
Work with installers on projects.
Site readiness
Quality Control reviews
Product delivery
Warranty work
Responsible for safe driving of company vehicles.
Responsible for safe work site, equipment, and truck.
Assists in customer service issues in the garage door department.
Reviews work orders for accuracy and completeness before departing to job site.
Installs garage door openers and associated components.
Other duties as assigned.
OTHER:
Valid drivers license with acceptable driving record for past 3-years.
Ability to work a full-time schedule.
Clean criminal background.
It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodation for qualified individuals with disabilities.
{Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. }
Compensation details: 15-19 Hourly Wage
PIda1eee8d823f-31181-38928922
HEALTH SUPPORT SPECIALIST - 64049932
Remote support specialist job in Sarasota, FL
Requisition No: 865536 Agency: Department of Health Working Title: HEALTH SUPPORT SPECIALIST - 64049932 Pay Plan: Career Service Position Number: 64049932 Salary: $33,800 - $34,800 Posting Closing Date: 12/14/2025 Total Compensation Estimator Tool Your Specific Responsibilities: This is paraprofessional work performing a variety of clerical and health support functions in support of the WIC program. The employee in this position must be able to work independently and follow exact rules, regulations and procedures without variation. This employee also provides basic nutrition education; tracks client participation; determines the need for re-certification; enters client information into the FL-WiSE data base; issues WIC benefits; and maintains the security of WIC EBT cards. This position has a primary work site; however, the employee will work at other locations for training and staff relief. Determines WIC income eligibility status Tracks client participation according to supervisor's instructions. Contacts clients who have missed appointments by phone or mail. *
Determines WIC income eligibility status * Obtains required demographic data * Advises clients of their rights and obligations * Informs clients of other health and social services * Is prepared to serve clients at the designated opening time Issues WIC benefits and directly distributed formulas according to DHM 150-24, the FL-WiSE clinic and administrative manuals, and local procedures. Maintains necessary inventories and follows security procedures. Performs hemoglobin testing and height/length/weight measurements for WIC clients. Records health information obtained. Calibrates and maintains equipment as directed. Interviews WIC clients and potential WIC clients, provides nutrition education, and documents services in the computer according to DHM 150-24, the FL- WiSE manuals, and local procedures Required Knowledge, Skills, and Abilities: * Ability to use a computer, printer, and calculator. * Ability to use program related computer software. * Ability to follow oral and written instructions. * Ability to perform anthropometric and hemoglobin tests for WIC clients using appropriate biohazard, safety, and WIC procedures. Qualifications: Minimum- * Driver's licens. Preferred - * Previous WIC employment. * Experience performing hemoglobin or bloodwork testing. * Experience performing height, length, and weight measurements for children and/or adults. * Experience determining eligibility for service programs. * Experience using the FL-WiSE computer system. * Experience in health field or providing service to women, infants, or children. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: William L. Little Health and Human Services Center 2200 Ringling Blvd. Sarasota, FL 34237 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
Technical Support Engineer
Remote support specialist job in Cape Coral, FL
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour