Remote support specialist jobs in Spokane Valley, WA - 65 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **Work Type: Field Based** **This is a Field Based Role This is a field based role with a territory that includes Spokane, WA . Candidates must be based within the territory.** **The Target Pay Range for this position is $75,000 - $85,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs. **Essential Duties and Responsibilities** + Responsible for customer relations and education upon sale completion and coordination of IHD install and components. + Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations. + Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution. + Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services. + Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments. + Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support. + Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department. + Perform troubleshooting on system performance designed to improve customer self-sufficiency. + Recognizes and communicates product issues and potential improvements to others in theorganization in a timely and effective manner. + Collaborates during the sales cycle regarding interaction/technical/workflow issues. + Produces high quality work in a timely manner. + Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates. + Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management. + Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process. + Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine. + Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database. + Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc. + Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs. + Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines. + Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives. + Serves as an on-site liaison between the customer and Antech. + Consults in the sales cycle regarding interaction/technical/workflow issues. + Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives. + Completes other duties as assigned. **Education** **and** **Experience** + BS/BA degree in related field preferred, or combination of education and industry experience + 4+ years relevant technical experience with demonstrated success. + Previous veterinary medicine background preferred, and prior customer service preferred. + IHD diagnostics experience: collection, preparation, testing, etc. **Knowledge,** **Skills** **and Abilities** + In-house diagnostics utilization, installation and training experience preferred + Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry) + Must work well independently with minimal direction. + Able to determine when escalation of issues to leadership and manufacturing is necessary. + Intermediate knowledge of Microsoft Office Suite and other computer software required. + Knowledge of basic computer networks and components required + Must possess good interpersonal skills with a customer service-oriented attitude. + Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule. + Proven ability to follow through and resolve issues + Must be willing to be a team player and assist inside and outside of assigned areas as needed. + Other duties as assigned. **Travel** Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present. **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. **Benefits** Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. _Benefits eligiblity is based on employment status._ + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts **Commitment to Equal Employer Opportunities** We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Job DescriptionSalary: $33 - $44 Ready for the Next Step in Your Career in Robotics? and our values at************************* Our culture is not just about hard work--we are also about having fun, working together, and making a real difference. We are committed to creating a positive, accepting environment where everyone feels valued, respected, and empowered to grow. Role: Robotics Hardware Technician III Job Summary: The Robotics Hardware Technician III is a senior technical role responsible for the ownership of hardware subsystems.This individual bridges the gap between engineering design and physical implementation, building prototypes, selecting components, and leading troubleshooting efforts for complex robotic cells. Ideal Candidates:The ideal candidate should be comfortable with travel 60-70% of the time and have prior experience with hand tools and basic power tools. ASE/Mechanics are encouraged to apply. This role will require travel between the Seattle, WA location and the Spokane, WA location. Please let us know if you have the ability to also travel for short term work (up to 90 day trip) in Germany or other locations outside of the US (not required). Responsibilities: Assist in the design and modification of mechanical and electro-mechanical subsystems (brackets, EOAT, mounts, harnessing) with limited guidance. Execute tasks with professional ownership, taking pride in the quality of work and demonstrating respect for the broader engineering goals. Select components such as motors, sensors, and connectors for defined subsystems. Proactively balance performance, cost, and availability requirements during the selection process. Build and bring up prototypes, integrating hardware with controls and software. Adopt a proactive approach to testing by running functional/performance tests and iterating designs based on results before issues become critical blockers. Lead troubleshooting for complex hardware issues within a cell or product area. Coordinate effectively with technicians, software, and controls engineers, ensuring updates are communicated clearly to maintain team alignment. Produce and maintain accurate drawings, BOMs, and assembly instructions. Utilize Agile methodologies and project management tools to manage team scheduling and track resolution progress. Lead teams in implementing Quality Assurance (QA) and Quality Control (QC) processes, focusing on install sequencing and hardware sequence optimization. Inspire respect and motivation within the team through demonstrated technical competence. Actively develop a Subject Matter Expert (SME) skillset in a specific domain of expertise. Provide constructive feedback to engineers to support continuous improvement and design refinement. Qualifications: High school diploma or equivalent. Associates degree in Engineering Technology or Robotics preferred; Bachelors degree in a related field is a plus 1+ years of experience in robotics R&D, automation, or hardware integration Proficient in reading and interpreting complex technical and electrical schematics Hands-on experience with Solidworks CAD for viewing and performing minor edits helpful Strong technical knowledge of component selection and mechatronics Leadership capability to coordinate cross-functional troubleshooting efforts Strong analytical skills for design validation and technical problem-solving Demonstrated work ethic and a history of reliable attendance Ability to work independently as well as contribute to a cohesive team environment Ability to follow instructions from an engineer or supervisor precisely and consistently Possess a friendly and collaborative demeanor to work effectively as part of a team Possess strong initiative, reliability, and common sense Ability to perform repetitive tasks with accuracy and consistency Ability to work flexible schedules and shifts to meet company demands and client deadlines Ability to stand or remain on your feet for long periods of time Ability to remain mobile throughout labs and various workspaces Must be able to lift and carry up to 50 pounds unassisted and without accommodation Authorized to work for any employer in the U.S. without current or future visa sponsorship Ability to successfully pass a comprehensive background check Benefits: Employer pays 50% premiums of Health/ Dental/ Vision Insurance for employee and dependents Access to supplemental plans such as GAP, Disability, Accident, Whole Life, Identity Protection & more Paid leave and paid holidays 401(k) matching (up to 4%) Educational Reimbursement Supportive environment & company hosted events At Emtech, we are committed to a welcoming and accepting workplace for all our employees and applicants. We base employment decisions on qualifications, merit and in accordance with federal, state and local law requirements. We encourage all employees to actively contribute to a workplace culture that honors, respects, and uplifts one another. Together, we can create an environment that is free from discrimination and harassment, where everyone feels valued and empowered to thrive.

AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps' expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game. The Applications Specialist supports our Account Executives in the Pacific Northwest. This position assists with equipment selection, system design, and costing/bid prep across Daikin/AirReps product offerings. When projects are awarded, the Applications Specialist will assist with the submission, order and delivery of equipment. The Application Specialist will also manage, plan and coordinate activities of projects to ensure goals and objectives of projects are accomplished within prescribed time frame and funding parameters. Position Responsibilities may include; * HVAC systems design and application of our manufacturer's product lines * Equipment selection using software & pricing programs * Design support to accommodate customer design criteria, budget pricing, energy analysis and/or life cycle costing * Problem solving using basic mechanical engineering principles & equations * Understanding of local & national codes/standards that apply to our industry * Understanding and staying up on industry trends as they relate to our systems and equipment * Basis of design support to generate schedules, selections and specifications * Uses project plans and specifications to develop pricing for bids, as well as manages bid and submittal preparation for plan and specifications, design-build and miscellaneous jobs * Assist with job take-offs and estimating * Bid preparation for costing of equipment to match plans/specs, optimizing of costs, competitive analysis, proposal preparation as it relates to inclusions & exclusions * Confers with project personnel/contractor to provide technical advice and resolve problems * Set up new jobs, and maintain all job information/status, in CRM and SharePoint, as needed * Record and track order acknowledgement and terms of sale to the customer * Communicate and update customer and Account Executive on shipping schedule, as well as coordinates shipments and deliveries of product to jobsites * Assist with startup coordination * Perform additional projects/duties to support ongoing business needs Nature & Scope: * Applies advanced knowledge of job area typically obtained through advanced education and work experience * Manages projects and processes while working independently and with limited supervision * Coaches and reviews the work of lower-level professionals * Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: * Ability to develop & implement company wide documents, tools, practice and processes. * Ability to answer technical questions. * Excellent written/verbal communication and presentation skills. * Ability to interact effectively with customers, contractors and internal personnel, * Ability to effectively present information and respond to questions from management, clients and customers. * Ability to anticipate and solve practical problems and resolve issues. * Must have computer proficiency - Microsoft Office, especially Excel, Word and PowerPoint. * Strong networking and representation skills * Positive flexible attitude, with a can-do approach to solving problems Experience: * Five (5) years' experience preferred, * Knowledge of HVAC products, ventilation, zone and building automation controls, installation and project estimating preferred. * Previous experience in the design, application and support of HVAC products would be a benefit. Education/Certification: * BA/BS degree preferred, Technical/Hands-On or equivalency with proven track record in the commercial HVAC market will be accepted. People Management: No Physical Requirements / Work Environment: * Required to stand, walk, use hands to pick up, handle or feel and reach with arms. * Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary. * Must be able to travel on business or work beyond normal work hours as necessary. * Must be able to lift boxes and/or equipment of up to 25 pounds. * Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director, AirReps Salary Range: $81,980.00 to $102,450.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps' expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game. The Applications Specialist supports our Account Executives in the Pacific Northwest. This position assists with equipment selection, system design, and costing/bid prep across Daikin/AirReps product offerings. When projects are awarded, the Applications Specialist will assist with the submission, order and delivery of equipment. The Application Specialist will also manage, plan and coordinate activities of projects to ensure goals and objectives of projects are accomplished within prescribed time frame and funding parameters. Position Responsibilities may include; • HVAC systems design and application of our manufacturer's product lines • Equipment selection using software & pricing programs • Design support to accommodate customer design criteria, budget pricing, energy analysis and/or life cycle costing • Problem solving using basic mechanical engineering principles & equations • Understanding of local & national codes/standards that apply to our industry • Understanding and staying up on industry trends as they relate to our systems and equipment • Basis of design support to generate schedules, selections and specifications • Uses project plans and specifications to develop pricing for bids, as well as manages bid and submittal preparation for plan and specifications, design-build and miscellaneous jobs • Assist with job take-offs and estimating • Bid preparation for costing of equipment to match plans/specs, optimizing of costs, competitive analysis, proposal preparation as it relates to inclusions & exclusions • Confers with project personnel/contractor to provide technical advice and resolve problems • Set up new jobs, and maintain all job information/status, in CRM and SharePoint, as needed • Record and track order acknowledgement and terms of sale to the customer • Communicate and update customer and Account Executive on shipping schedule, as well as coordinates shipments and deliveries of product to jobsites • Assist with startup coordination • Perform additional projects/duties to support ongoing business needs Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience • Manages projects and processes while working independently and with limited supervision • Coaches and reviews the work of lower-level professionals • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Ability to develop & implement company wide documents, tools, practice and processes. • Ability to answer technical questions. • Excellent written/verbal communication and presentation skills. • Ability to interact effectively with customers, contractors and internal personnel, • Ability to effectively present information and respond to questions from management, clients and customers. • Ability to anticipate and solve practical problems and resolve issues. • Must have computer proficiency - Microsoft Office, especially Excel, Word and PowerPoint. • Strong networking and representation skills • Positive flexible attitude, with a can-do approach to solving problems Experience: • Five (5) years' experience preferred, • Knowledge of HVAC products, ventilation, zone and building automation controls, installation and project estimating preferred. • Previous experience in the design, application and support of HVAC products would be a benefit. Education/Certification: • BA/BS degree preferred, Technical/Hands On equivalency with proven track record in the commercial HVAC market will be accepted. People Management: No Physical Requirements / Work Environment: • Required to stand, walk, use hands to pick up, handle or feel and reach with arms. • Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary. • Must be able to travel on business or work beyond normal work hours as necessary. • Must be able to lift boxes and/or equipment of up to 25 pounds. • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director, AirReps Salary Range: $81,980.00 to $102,450.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Job Description AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps' expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game. The Applications Specialist supports our Account Executives in the Pacific Northwest. This position assists with equipment selection, system design, and costing/bid prep across Daikin/AirReps product offerings. When projects are awarded, the Applications Specialist will assist with the submission, order and delivery of equipment. The Application Specialist will also manage, plan and coordinate activities of projects to ensure goals and objectives of projects are accomplished within prescribed time frame and funding parameters. Position Responsibilities may include; • HVAC systems design and application of our manufacturer's product lines • Equipment selection using software & pricing programs • Design support to accommodate customer design criteria, budget pricing, energy analysis and/or life cycle costing • Problem solving using basic mechanical engineering principles & equations • Understanding of local & national codes/standards that apply to our industry • Understanding and staying up on industry trends as they relate to our systems and equipment • Basis of design support to generate schedules, selections and specifications • Uses project plans and specifications to develop pricing for bids, as well as manages bid and submittal preparation for plan and specifications, design-build and miscellaneous jobs • Assist with job take-offs and estimating • Bid preparation for costing of equipment to match plans/specs, optimizing of costs, competitive analysis, proposal preparation as it relates to inclusions & exclusions • Confers with project personnel/contractor to provide technical advice and resolve problems • Set up new jobs, and maintain all job information/status, in CRM and SharePoint, as needed • Record and track order acknowledgement and terms of sale to the customer • Communicate and update customer and Account Executive on shipping schedule, as well as coordinates shipments and deliveries of product to jobsites • Assist with startup coordination • Perform additional projects/duties to support ongoing business needs Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience • Manages projects and processes while working independently and with limited supervision • Coaches and reviews the work of lower-level professionals • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Ability to develop & implement company wide documents, tools, practice and processes. • Ability to answer technical questions. • Excellent written/verbal communication and presentation skills. • Ability to interact effectively with customers, contractors and internal personnel, • Ability to effectively present information and respond to questions from management, clients and customers. • Ability to anticipate and solve practical problems and resolve issues. • Must have computer proficiency - Microsoft Office, especially Excel, Word and PowerPoint. • Strong networking and representation skills • Positive flexible attitude, with a can-do approach to solving problems Experience: • Five (5) years' experience preferred, • Knowledge of HVAC products, ventilation, zone and building automation controls, installation and project estimating preferred. • Previous experience in the design, application and support of HVAC products would be a benefit. Education/Certification: • BA/BS degree preferred, Technical/Hands On equivalency with proven track record in the commercial HVAC market will be accepted. People Management: No Physical Requirements / Work Environment: • Required to stand, walk, use hands to pick up, handle or feel and reach with arms. • Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary. • Must be able to travel on business or work beyond normal work hours as necessary. • Must be able to lift boxes and/or equipment of up to 25 pounds. • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director, AirReps Salary Range: $81,980.00 to $102,450.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

The RRS Customer Technologies Technician supports Red River Software's products for customers nationwide. In this role, you will intake, document, triage, investigate, and resolve complex technical issues in a fast-paced, customer-focused environment. As your expertise with RRS products grows, you will also assist with remote software installations, working closely with customers and service providers to ensure smooth deployment and a high-quality experience. The position requires strong technical aptitude, exceptional attention to detail, and a proactive, solutions-oriented mindset. Technicians work cross-functionally to troubleshoot advanced issues, maintain accurate documentation, provide customer training, mentor new employees, and contribute to internal knowledge resources. They help manage escalated cases, perform quality assurance checks, and support continuous improvements across the support team. Qualified candidates bring experience in technical support, customer communication, issue documentation, and use of tools such as Microsoft Office, CRM platforms, and SQL databases. Success in this role depends on strong problem-solving skills, the ability to collaborate effectively with both technical and non-technical stakeholders, and a commitment to delivering efficient, customer-centered solutions. : Summary The RRS Customer Technologies Technician is responsible for supporting Red River Software's products for customers nationwide. C-store Industry experience preferred.In this role, you will intake, document, triage, investigate, and resolve complex customer software issues within a fast-paced, collaborative environment. As your knowledge of Red River Software products deepens, you will also assist in performing and supporting remote installations of these solutions, partnering with customers and service providers to deliver a high-quality experience that helps their businesses operate efficiently and profitably. The Customer Support team is comprised of dedicated, multi-functional professionals operating in a dynamic, customer-centric environment. We seek individuals who demonstrate exceptional attention to detail, a strong technical aptitude, and a proactive, solutions-oriented mindset. Job Description General Responsibilities: Provide a high level of customer service to our customers and internal team members. Respect and value diversity. Excellent customer service skills and telephone support etiquette. Review, research, and resolve the most complex and high-priority issues. Maintain accurate data capture in tickets to enable integrity and complete customer communications. Respond to, analyze, investigate, problem solve, and resolve users' incidents/tasks promptly. Build and maintain a strong technical and analytical understanding of RRS to resolve issues without the need to escalate to other technical teams, wherever possible. Manage escalated technical issues and coordinate fixes across departments. Proficient in interacting with and creating a collaborative working environment amongst and with technical staff, non-technical end-users, and multiple levels of management. Provide advanced troubleshooting assistance, including changes in status and next steps. Assist with training new employees. Train users on the use of the software products and processes. Show proper procedures to follow during day-to-day activities. Act as a mentor for new employees. Maintain records of customer communications, including documenting problems and resolutions. Monitor support queues to ensure that reported issues are being triaged and addressed promptly. Create and maintain knowledge base articles to support team development and efficiency. Develop an ability to train end-users in the use of the software. Conduct quality assurance checks on resolved tickets to ensure customer satisfaction and follow up on open issues to provide timely updates to customers. Assist in installing hardware, software, and peripheral equipment, following design or installation specifications. Demonstrates good judgment in independently selecting methods and techniques for obtaining solutions. Passion and Initiative regarding technical support processes, standardization, methodologies, and documentation. Proven personal time and capacity management skills minimizing white-space or idle time . Participate in professional organizations to stay current and relevant and improve expertise as it relates to the information technology industry. Creativity when it comes to finding ways to make the software work for unexpected customer needs. Qualifications and Education Requirements 2+years experience in any of the following industries: Accounting/Bookkeeping, Fuel Jobbers Operations, CO-OP Operations, Fuel Station Servicing, 2+ years' proven experience in a technical/systems support role with direct customer interaction. 3+ years experience with Microsoft Office Suite including MS Outlook, MS Teams, MS Excel, MS Word 2+ years experience in the documentation of issues, processes, and SOP's (Standard Operating Procedures). Preferred Skills Associate or bachelor's degree (Optimal areas of study include: Computer Science, Operations, Business, Accounting, SQL Databases). Experience with identifying and assisting in developing process improvements. 2+ years of experience utilizing an enterprise CRM solution. (Hubspot) 2+ years of experience working with SQL databases, including writing and optimizing queries, statements, and stored procedures. Experience managing customer expectations regarding issue resolutions, install scheduling changes, and customer concerns. Skilled in software testing and troubleshooting to identify and resolve potential issues. Worker Type: Regular Number of Openings Available: 1

Job DescriptionSalary: $17 - $20/hr. The OpportunityColdwell Banker Schneidmiller Realty is seeking a dedicated individual to join our support team. We dont just offer a job; we offer an education in the real estate industry within an environment built on mutual accountability and trust. Whether you are an experienced administrator looking for stability or a future real estate professional seeking to learn the ropes from the ground up, this role provides the foundation for success. Our Culture & Values We believe in the "Golden Rule"treating others as you want to be treated. We are committed to open, direct communication and maintaining a climate that promotes your personal development and achievement. What We Offer You (The Benefits) We value your time and service. To ensure a healthy work-life balance, we offer: Comprehensive Health:Medical and Dental insurance plans (available for eligible full-time staff). Financial Future:401k Pension and Profit Sharing Plan availability. Time to Recharge:A generous Paid Time Off (PTO) program that combines vacation and sick time, increasing with tenure. Holidays:12 observed holidays per year, including major holidays off and floating holiday opportunities. Professional Environment:A drug-free workplace focused on professional appearance and conduct. Your RoleAs a member of our staff, you are the backbone of our agents' success. You will: Support our sales associates by providing high-quality service and administrative backing. Assist in maintaining efficient operations and organizational excellence. Gain an "inside look" at successful business tactics in real estate (Note: Staff positions are non-compete roles, meaning you focus 100% on administration rather than selling, allowing you to master the business side first). Our MissionColdwell Banker Schneidmiller Realty was founded to provide our real estate clients with the best possible service and advertising when buying or selling their property. Because each customer is unique, we offer a wide variety of services and our agents are motivated to find the perfect Property for their clients. As staff, we support our agents, and are constantly looking to train and advance our knowledge of how we can better serve them.

The Network Administrator will be responsible for maintaining, monitoring, and optimizing Glacier Supply Group's network, phone systems, and IT infrastructure across multiple locations. This position plays a strategic role in scaling technology to support new branch launches, increasing transaction volume, and strengthening cybersecurity as the company grows. The ideal candidate is a hands-on problem solver who understands distribution environments and can anticipate IT needs as we scale toward $80M+ in revenue. Compensation & Benefits Competitive salary (DOE) with opportunities for growth. Comprehensive benefits: medical, dental, vision, 401(k) with company match. Paid time off, holidays, and professional development support. Career path with potential advancement to IT Manager or Director of IT as the company scales toward $80M+. Key Responsibilities Network & Infrastructure Management Configure, monitor, and maintain LAN, WAN, and VPN connectivity across all branches. Manage firewalls, switches, routers, and wireless infrastructure to ensure scalability. Support branch expansions by deploying secure and reliable IT systems from day one. Systems Administration Support and optimize ERP systems (Prophet 21), branch POS, and warehouse management systems. Maintain server infrastructure (on-premise and cloud-hosted), Active Directory, file shares, and print services. Oversee Microsoft 365 productivity tools and collaboration platforms (Teams, SharePoint). 8x8 Phone System Management Administer and maintain the 8x8 cloud-based VoIP phone system across branches. Configure call routing, voicemail, auto attendants, and system permissions. Monitor call performance and ensure reliability as call volume increases with business growth. Train staff and introduce new features to improve efficiency and customer communication. Cybersecurity Implement and enforce security policies to protect data and systems. Perform regular patching, vulnerability scans, and endpoint monitoring. Ensure compliance with evolving cybersecurity and data protection requirements. User Support & Training Provide Tier 2-3 support for escalated network, system, and phone issues. Train branch employees on IT systems, security practices, and phone functionality. Scalability & Growth Alignment Partner with leadership to design IT roadmaps for new branch openings in WA, OR, ID, and MT. Ensure IT systems can handle higher transaction volumes as revenue climbs toward $80M. Support enterprise-wide initiatives such as ERP upgrades, cloud migrations, and cybersecurity improvements. Contribute to disaster recovery and business continuity planning to safeguard operations. Requirements Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5+ years of experience in network and systems administration, preferably in multi-location environments. Strong technical knowledge of: Windows Server, Active Directory, Group Policy LAN/WAN/VPN administration Firewalls (Fortinet, Cisco, Palo Alto) Virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS) VoIP phone systems (8x8 strongly preferred) Familiarity with ERP systems (Prophet 21 experience a plus). Excellent troubleshooting, documentation, and communication skills. Preferred Skills Experience supporting distribution, logistics, or wholesale business operations. Knowledge of cybersecurity frameworks (NIST, CIS, etc.). Scripting/automation experience (PowerShell, Python, etc.). Project management experience for IT infrastructure rollouts. Salary Description $80,000 - $105,000

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Spokane, WA

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Amentum has an upcoming opportunity for a part-time or full-time Security Support Specialist position in Spokane, WA. In this role, you will provide support in maintaining an effective and comprehensive Information, Personnel, Physical, and Industrial security program in support of a government contract. You will be responsible for the management of personnel security clearances and implementing security policies and procedures associated with a Sensitive Compartmented Information Facility (SCIF). You will also support the customer with processing and protecting Sensitive Compartmented Information (SCI), clearing personnel for site visits, and assisting government security officers on various security related matters. Responsibilities: * Conducting comprehensive reviews of: DISS (Defense Information System for Security), soon to be NBIS (National Background Investigation Services), in association with DoD Manual 5105.21 Vol 2 requirements. * Provide support to personnel clearance actions and on issues of personnel eligibility and "need-to- know" factors within the organization. * Maintain specific program guidance relative to security disciplines and ensure the complete protection of all sensitive program components. * Support all unit personnel security education and training programs. * Support compliance with directives, regulations, and operational instructions that enforce national level and DoD policy and guidance regarding the administration and maintenance of SCI. * Support the implementation and administration of local procedures for processing requests for security clearances for military, civilian, and industry personnel. Initiate request for personnel security accesses consistent with directives. * Ensure that requests for security clearances are screened and verified, and that all necessary forms and documentation have been completed before processing for clearances. Monitor DISS (soon to be NBIS) security database for clearance status updates. Other Duties Include: * Coordinate personnel for indoctrinations into SCI. * Compose and maintain personnel security files with relevant information pertaining to SCI clearances. * Prepare Transfer-in-Status (TIS) clearance messages for personnel requiring access at gaining/losing units. * Implement appropriate SCI standards as well as provide thorough briefings on local procedures. * Provide guidance on appropriate classification of information, to include document as well as visual aid/slide show review. * Support Government investigations of security violations and identify appropriate corrective actions. * Coordinate courier duties and perform escort duties. * Coordinate incoming/outgoing visit request and maintain annual visit notification requests. * Maintain records and inventories of badges and keys/codes. * Perform ancillary day-to-day security activities pertaining to facility security to include but not limited to lock-up and changing cipher combinations. * Responsible for updating JADE (Joint Access Database Environment) with change in status of cleared personnel. * Prepare written reports of facility surveys and inspections. Minimum Qualifications: * Must have an Active Top-Secret clearance with SCI access; applicant must maintain clearance in active status. Clearance investigation close or Continuous Evaluation (CE) date must be no more than 4 years 6 months at the time of application. Note: US Citizenship is required to maintain an Active US Government Clearance. * Minimum 5 years' experience in personnel security regulations, policies, and programs. A general overall knowledge of personnel security concepts, methods, practices, and procedures as is required for daily management of SCI billet program. * Minimum 5 years of comprehensive experience and practical knowledge of SCI Security Principles and Procedures. Active Security Professional Education Development (SPED) certification. * Operational experience with DISS (soon to be NBIS) to perform day to day taskings such as processing visit access requests, updating personnel access, and initiating an investigation. * In-depth knowledge of building, accrediting, and managing SCIFs across various government agencies. Ability to prepare Fixed Facility Checklists for client. * Extensive knowledge and experience with DoD Manual 5105.21 Vol 2, National Industrial Security Program Operating Manual (NISPOM), Information Security Oversight Office (ISOO). * Experience with confidentiality requirements related to sensitive personal information, clearance investigations, OSI files, as well as the procedures, which must be followed to protect the information. * Thorough understanding of security training concepts, programs, procedures, and practices that aid and assist program managers in complying with established security programs in accordance with DoD Manual 5105.21 series. Other Requirements: * This is a non-remote, 100% on-site position, which may occasionally include working outside of normal business hours, including weekends and holidays to support an urgent customer need. * This position is a drug-testing position. The incumbent is: (a) to refrain from use of illegal drugs and (b) if requested, submit to urinalysis testing. * May be required to travel in performance of temporary duty (0-10%). Preferred Qualifications: * Excellent interpersonal skills and ability to work in a team environment as well as to work solo. * Excellent oral, written, and interpersonal communication skills, both in person, via telephone, and VTC. The candidate must be able to speak and write clearly, concisely, and coherently. * Excellent analytical, organizational, and troubleshooting skills. * A thorough knowledge of MS Office software, especially Word and Excel. * Experience in the administrative process to protect the security of SCI in the workplace and the sensitivity of information contained in personnel security records. * Experience writing, interpreting, and enforcing security Standard Operating Procedures, OPSEC and Emergency Action plans. Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future. Compensation & Benefits: HIRING HOURLY RANGE: $36.10/hr to $45.68/hr (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. Benefits to include: * Medical, Dental, Vision. * 401k. * Paid time off (PTO) accrued on a biweekly basis at 4.62 hours. Paid time off (PTO) accrued weekly at 2.31 hours per week. Accruals are based on years of service. * 11 Paid holidays. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Description Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? * At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. * Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. * At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. * Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. The onsite Permanent Supportive Housing Team serves Trueblood class members-individuals with behavioral health conditions involved in the criminal justice system-residing in permanent supportive housing. This role is essential to maintaining a safe, stable, and trauma-informed environment that promotes recovery, dignity, and long-term housing success. Maintain a safe and welcoming environment for resident through regular monitoring an de-escalation support. The Permanent Supportive Housing Team will: * Build a trusting relationship with residents and provide emotional and practice support. * Assist residents with daily living activities, including hygiene, meals, and medication reminders. * Support residents in accessing services such as behavioral health, legal aid, and employment programs. * Document incidents, resident interactions, and service coordination in compliance with program standards. Collaborate with case managers, peer support specialists, and health care providers. * Uphold trauma-informed care, harm reduction, and housing first principles. Peer Support Specialists promote community integration, resiliency and quality of life objectives with clients and/or family members. When appropriate and helpful to the client, Peer Support Specialists share relevant personal experiences that foster hope, resiliency and decrease stigmatization of mental illness. Peer Support Services are provided to individuals and families of all ages. These services may be provided on an individual or group basis. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * As a member of a multi-disciplinary team, assist other FBH team members in the development of treatment objectives and interventions for clients enrolled in mental health services. * Provide peer counseling and support, drawing on common experiences as a peer, to clients, parents, caregivers, and natural/community supports by encouraging them to regain hope in, and control over, their own lives. * Identify services and activities that promote recovery and resilience, assisting clients to identify strengths, recognize successes, and to build hope. * Mentor clients to build self-advocacy skills, navigate health systems, build natural supports, and find meaningful activities that promote a sense of purpose, structure and inclusion in the community. * Promote personal responsibility for recovery as the individual client and/or mental health service provider defines recovery. * Mentor clients to explore networking through existing advisory groups and client-run organizations; if applicable, help clients become involved as an advocate for others. * Provide individual and group services (appropriate to scope) for enrolled clients including facilitating recovery groups * Mentor clients to build and maintain community living skills and access community resources; * Support clients who are pursuing educational, vocational, or volunteer services; * Engage with assigned clients prior to discharge from inpatient psychiatric care, participate in discharge planning, as directed and assigned, and accompany clients as they transition into the community as appropriate. * Assist clients in need or in times of personal crisis with finding appropriate resources for stabilization in the least restrictive environment appropriate. * Contact clients referred by a clinician that are not attending scheduled appointments in order to identify barriers and problem solve solutions to client attendance. * Work with clients in preparation of graduating from services. * Engage with various community partners as stipulated in contracts and within the program design. * Partner with team members to review cases, gain consultation and co-facilitate groups. * Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. * Provide after-hours coverage on a schedule rotation, if applicable. * Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle. * Other duties as assigned. QUALIFIED APPLICANTS WILL HAVE: REQUIRED: 1. Self-identify as having one or more years in recovery from a mental health condition, substance use disorder or both. 2. Must apply for Agency Affiliated Counselor Registration (RAAC) from the WA State Dept. of Health within 30 days of hire date unless the Applicant has an active Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist TRAINEE (CPSST) credential from the WA State Department of Health as outlined in WAC Chapter 246-929. * In addition to the RAAC credential requirement above, if an Applicant does not have either of the above CPSS or CPSST credentials, active or pending, with the WA State Dept. of Health, then must apply for the Certified Peer Support Specialist TRAINEE credential within 90 days of Hire. * For more information about Certified Peer Support Specialist Credentials from the WA State Dept. of Health, please visit: ************************************************************************************************************ 3. High School diploma or equivalent 4. Must have an unrestricted and valid driver's license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work. PREFERED: * Two years' experience working in a community behavioral health setting. PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * This position provides client services in community settings on a daily basis. * Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large. * Some environments may not be ideal in terms of cleanliness or being habitable. * Daily travel between locations is required. * The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required. * Daily use of a computer is required. * May be required to lift 10 - 20 pounds. * Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY INFORMATION: 1. Applicants will be hired as a Certified Peer Support Specialist, if at the time of offer, has an ACTIVE Certified Peer Support Specialist Credential from the WA State Dept. of Health 2. Applicants will be hired as a Certified Peer Support Specialist Trainee, if at time of offer, the Applicant has an ACTIVE Certified Peer Support Specialist TRAINEE credential from the WA State Dept. of Health. 3. Applicants will be hired as a Peer Support Specialist Trainee, if at time of offer, the Applicant: * Has not yet applied for either the Certified Peer Support Specialist or the Certified Peer Support Specialist TRAINEE credential with the WA State Dept. of Health. OR * Has a PENDING Certified Peer Support Specialist Credential from the WA State Dept. of Health OR * Has a PENDING Certified Peer Support Specialist TRAINEE credential from the WA State Dept. of Health. 4. Pay is based on whether an Applicant is hired under one of the three credential options listed above. PAY RANGE (Hourly/ Non-Exempt): * Peer Support Specialist TRAINEE- $20.79-$25.33 * Certified Peer Support Specialist TRAINEE- $20.79-$25.33 * Certified Peer Support Specialist: - $22.00-$26.81 All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay for these positions are: * Peer Support Specialist TRAINEE: $20.79 * Certified Peer Support Specialist TRAINEE: $20.79 * Certified Peer Support Specialist: $22.00 Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: * Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! * Plus 9 Paid Federal Holidays! * Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. * Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** * Medical, Dental and Vision * Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. * Flexible Spending Accounts * Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** * Signing Bonus! * No-cost licensure supervision for those pursuing clinical licensure. * Federal and State Loan Forgiveness Program for qualifying Programs. * Reimbursement of License/Certification application fee that is required for the position. * Free Employee Assistance Program * Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus. Salary20.79 - 25.33 Hour Listing Type Jobs Position Type Full Time Salary Min 20.79 Salary Max 25.33 Salary Type /hr.

Job DescriptionActively Seeking a New 21+ Panda! 🐼Cannabis Environmental Support Specialist | Full-Time | Location: Spokane Valley, WAWho Are We? Founded in 2014, Phat Panda is where innovation meets passion, and cannabis culture thrives. We're a leader in the industry with operations across California, Washington, and Massachusetts, and we're proud to deliver high-quality, sustainably sourced products that our customers love. We're more than just cannabis-we're a community, a family, and a place where your growth matters as much as our plants. Why Work for Us? Joining Phat Panda means stepping into a culture that's as vibrant and rewarding as our product lineup: 🍱 Catered Meals Monday-Thursday (local favs like Island Food Truck, Panda Express & Atilano's) 🥯 Bagel/Donut Bar Mondays 🌱 Monthly Q&A Samples - Try what we grow! 💰 Quarterly Raises - Every full quarter of employment 🧠 Employee Assistance Program - 24/7 confidential mental health support 🕒 Consistent Weekly Schedules - Because work/life balance matters 🌴 40 Hours of PTO - Added after 6 months 💚 Full-Time Benefits - Medical, dental, vision, life, accident insurance Job Title: Environmental Support Specialist Pay: $18.00/hour | Full-Time | 40 Hours/Week Are you someone who takes pride in creating a clean, safe, and welcoming environment? Join our team as a Environmental Support Specialist, where your work directly supports the health and safety of our entire facility. You'll play a key role in keeping everything spotless, sanitized, and running smoothly - all while contributing to a collaborative and fast-paced workplace. What You'll Be Doing Keeping the facility fresh and tidy with daily sweeping, mopping, and trash removal Sanitizing sensitive areas with care and precision, following all safety guidelines Maintaining clean and stocked bathrooms, kitchens, and break areas Tackling deep-cleaning and dusting tasks to maintain a polished space Jumping in to support R&D and cross-department projects when needed Staying flexible and focused in a fast-moving environment Compensation & Schedule Hourly Pay: $18.00/hr Schedule: Full-time, 40 hours per week Opportunities for overtime and advancement available What You Bring Education: High School Diploma or GED (or equivalent experience) Experience: Previous custodial, janitorial or commercial cleaning experience is strongly preferred. Physical Requirements Ability to stand, walk, lift (up to 50 lbs), and perform repetitive tasks for extended periods (up to 10 hours/day) Occasional climbing, crouching, and crawling Good vision (with or without correction), and no color blindness Skills That Shine A flexible mindset and problem-solving skills for a dynamic, ever-changing environment Basic computer skills (Word, spreadsheets) and some understanding of HVAC/plumbing systems Strong communication and teamwork abilities Great at following directions, staying on schedule, and juggling priorities Solid reading, writing, basic math, and reasoning skills What to Expect A hands-on role that keeps you moving and engaged Occasional exposure to moderate noise, physical hazards, or fumes - safety gear provided A chance to make a real difference by keeping essential areas clean and operational A dependable, supportive team that values your attention to detail and dedication If you're reliable, proactive, and ready to roll up your sleeves, we'd love to have you on board. Help us keep our space safe, clean, and running at its best! Powered by JazzHR bl QR60pOxV

Reporting to the campus Dean of Workforce Education, the adjunct faculty member is an important part of our academic community. The primary role of this position is to provide college-level instruction and academic-related activities designed to encourage, support, and enable student success. Working closely with the Dean of Workforce Education and the Department Coordinator/Program Director, adjuncts are issued a part-time, temporary term-to-term assignment. Essential Functions/Duties * Teach courses in accordance with college and departmental policies and procedures, as well as Basic Course Information sheets. * Prepare and submit timely grade reports and other reports on student performance as may be scheduled or required. * Organize class activities and assignments, relating them to the overall learning outcomes of the course. * Provide input and work with other faculty and staff to review, produce and/or select course-related materials. Typical Qualifications Required Skills: * Extensive knowledge of the subject area(s) in which the individual is responsible for instruction. * Knowledge and understanding of the fundamentals of effective communication and of effective instruction. * Knowledge and understanding of the characteristics and challenges of community college students. * Knowledge and understanding of principles of curriculum development. Working Conditions/Additional Information * This position is a part-time on-campus position located at our campus. (Remote/hybrid options are not available.) * Weekend and evening work may be required. * Position may be required to work during college closures (such as winter/spring break and inclement weather closures). * Reliable transportation is required for travel to campuses and centers. Possession of a valid Florida's Driver's License is required (or must be eligible to obtain a Florida's license within 30 days). * Travel to seminars and conferences required. REQUIRED EDUCATION: * Master's degree in Computer Information Technology, IT Security, Network Systems Technology, Computer Information Systems, Computer Science, Computer Engineering, or MIS from a regionally accredited college or university Or * Master's degree with 18 graduate credit hours in Computer Information Technology, IT Security, Network Systems Technology, Computer Information Systems, Computer Science, Computer Engineering, or MIS. Teaching experience is preferred. Please note that positions may not be available at the current time. Candidates will be contacted as positions become available. Supplemental Information Submissions that do not include all parts of the following required information will not be considered: * an electronic job application, * current vita/resume, and * unofficial transcripts. Important Information * Upload unofficial transcripts when applying. If you need to request official transcripts, please have them sent directly to ***********. Once opened or uploaded by you, they become unofficial. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. * Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship. * To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application. * Polk State College is a drug-free workplace. * Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis. * Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment. * Polk State College does NOT provide relocation assistance for this position. Equal Opportunity Statement Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, gender transition, marital status, genetic information, disability, or pregnancy in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Title IX Coordinator 999 Avenue H, NE Winter Haven, FL 33881 ************ ******************* We encourage applicants to provide feedback of their experience or request help at ****************.

Job DescriptionWho We're Looking For: Are you the go-to person when tech goes rogue? The one colleagues ping when Wi-Fi acts up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes required-just your sharp skills and a passion for problem-solving!Your Mission (should you choose to accept it): Rescue & Resolve: Tackle escalated tech issues from Level 1-hardware gremlins, software glitches, and network hiccups don't stand a chance. Build & Conquer: Install, configure, and optimize systems, apps, and devices like a pro (bonus points for creativity). Secure the Fort: Manage user accounts and security settings to keep our digital kingdom safe. Document Like a Legend: Track solutions in the ticketing system so your expertise lights the way for others. Update & Protect: Deploy patches and updates to keep systems running smoothly and securely. Collaborate: Partner with team members and other IT teams to crush complex challenges. Be the On-Site Hero: Provide remote and in-person support, sometimes saving the day means showing up IRL. Mentor Newbies: Share your knowledge to help Level 1 techs grow into IT rockstars. Your Superpowers (a.k.a. Qualifications): Education: Degree in IT, Computer Science, or related field (or equivalent hands-on wizardry). Experience: 2-4 years in IT support (you've seen it all, from password resets to network meltdowns). Tech Mastery: Windows, mac OS, Active Directory, Office 365, and networking are your bread and butter. Tools of the Trade: Familiar with ITSM tools and ticketing systems (you keep things organized, even when chaos reigns). Soft Skills: Clear communicator, problem-solver extraordinaire, and a customer service mindset that turns frowns upside down. Certifications: CompTIA A+, Network+, or Microsoft certs are a plus, but not a must. Why You'll Love It Here: Team Vibes: Work with a crew of tech-obsessed, snack-fueled, meme-sharing colleagues who've got your back. Grow Fast: Level up your skills with real-world challenges that keep you sharp. Perks: Competitive salary, health/dental/retirement benefits, and company-issued gear (because heroes need tools). Fun Stuff: Team outings, nerf gun battles, and a culture that celebrates wins both big and small. The Nitty-Gritty: Location: Primarily office-based, with occasional travel to client sites (adventure included). Flexibility: Occasional on-call or shift work (for those who thrive under pressure or live on coffee). Physical Skills: Able to lift 50 lbs (because cloud storage hasn't replaced all the heavy lifting… yet). Ready to Join the Crew? If you're ready to fix, troubleshoot, and high-five your way through the IT world, hit “Apply” now. Warning: This role may cause spontaneous bursts of pride, endless learning, and a permanent spot as the office tech guru. Let's build a smoother digital future-one ticket at a time. Powered by JazzHR OdBz9Z3N3E

AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps' expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game. The Applications Specialist supports our Account Executives in the Pacific Northwest. This position assists with equipment selection, system design, and costing/bid prep across Daikin/AirReps product offerings. When projects are awarded, the Applications Specialist will assist with the submission, order and delivery of equipment. The Application Specialist will also manage, plan and coordinate activities of projects to ensure goals and objectives of projects are accomplished within prescribed time frame and funding parameters. Position Responsibilities may include; * HVAC systems design and application of our manufacturer's product lines * Equipment selection using software & pricing programs * Design support to accommodate customer design criteria, budget pricing, energy analysis and/or life cycle costing * Problem solving using basic mechanical engineering principles & equations * Understanding of local & national codes/standards that apply to our industry * Understanding and staying up on industry trends as they relate to our systems and equipment * Basis of design support to generate schedules, selections and specifications * Uses project plans and specifications to develop pricing for bids, as well as manages bid and submittal preparation for plan and specifications, design-build and miscellaneous jobs * Assist with job take-offs and estimating * Bid preparation for costing of equipment to match plans/specs, optimizing of costs, competitive analysis, proposal preparation as it relates to inclusions & exclusions * Confers with project personnel/contractor to provide technical advice and resolve problems * Set up new jobs, and maintain all job information/status, in CRM and SharePoint, as needed * Record and track order acknowledgement and terms of sale to the customer * Communicate and update customer and Account Executive on shipping schedule, as well as coordinates shipments and deliveries of product to jobsites * Assist with startup coordination * Perform additional projects/duties to support ongoing business needs Nature & Scope * Applies advanced knowledge of job area typically obtained through advanced education and work experience * Manages projects and processes while working independently and with limited supervision * Coaches and reviews the work of lower-level professionals * Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills * Ability to develop & implement company wide documents, tools, practice and processes. * Ability to answer technical questions. * Excellent written/verbal communication and presentation skills. * Ability to interact effectively with customers, contractors and internal personnel, * Ability to effectively present information and respond to questions from management, clients and customers. * Ability to anticipate and solve practical problems and resolve issues. * Must have computer proficiency - Microsoft Office, especially Excel, Word and PowerPoint. * Strong networking and representation skills * Positive flexible attitude, with a can-do approach to solving problems Experience * Five (5) years' experience preferred, * Knowledge of HVAC products, ventilation, zone and building automation controls, installation and project estimating preferred. * Previous experience in the design, application and support of HVAC products would be a benefit. Education/Certification * BA/BS degree preferred, Technical/Hands On equivalency with proven track record in the commercial HVAC market will be accepted. People Management: No Physical Requirements / Work Environment * Required to stand, walk, use hands to pick up, handle or feel and reach with arms. * Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary. * Must be able to travel on business or work beyond normal work hours as necessary. * Must be able to lift boxes and/or equipment of up to 25 pounds. * Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director, AirReps Salary Range: $81,980.00 to $102,450.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Full-time Description About Glacier Supply Group The Network Administrator will be responsible for maintaining, monitoring, and optimizing Glacier Supply Group's network, phone systems, and IT infrastructure across multiple locations. This position plays a strategic role in scaling technology to support new branch launches, increasing transaction volume, and strengthening cybersecurity as the company grows. The ideal candidate is a hands-on problem solver who understands distribution environments and can anticipate IT needs as we scale toward $80M+ in revenue. Compensation & Benefits Competitive salary (DOE) with opportunities for growth. Comprehensive benefits: medical, dental, vision, 401(k) with company match. Paid time off, holidays, and professional development support. Career path with potential advancement to IT Manager or Director of IT as the company scales toward $80M+. $80,000 - $105,000 Yearly Salary Depending on Experience Key Responsibilities Network & Infrastructure Management Configure, monitor, and maintain LAN, WAN, and VPN connectivity across all branches. Manage firewalls, switches, routers, and wireless infrastructure to ensure scalability. Support branch expansions by deploying secure and reliable IT systems from day one. Systems Administration Support and optimize ERP systems (Prophet 21), branch POS, and warehouse management systems. Maintain server infrastructure (on-premise and cloud-hosted), Active Directory, file shares, and print services. Oversee Microsoft 365 productivity tools and collaboration platforms (Teams, SharePoint). 8x8 Phone System Management Administer and maintain the 8x8 cloud-based VoIP phone system across branches. Configure call routing, voicemail, auto attendants, and system permissions. Monitor call performance and ensure reliability as call volume increases with business growth. Train staff and introduce new features to improve efficiency and customer communication. Cybersecurity Implement and enforce security policies to protect data and systems. Perform regular patching, vulnerability scans, and endpoint monitoring. Ensure compliance with evolving cybersecurity and data protection requirements. User Support & Training Provide Tier 2-3 support for escalated network, system, and phone issues. Train branch employees on IT systems, security practices, and phone functionality. Scalability & Growth Alignment Partner with leadership to design IT roadmaps for new branch openings in WA, OR, ID, and MT. Ensure IT systems can handle higher transaction volumes as revenue climbs toward $80M. Support enterprise-wide initiatives such as ERP upgrades, cloud migrations, and cybersecurity improvements. Contribute to disaster recovery and business continuity planning to safeguard operations. Requirements Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5+ years of experience in network and systems administration, preferably in multi-location environments. Strong technical knowledge of: Windows Server, Active Directory, Group Policy LAN/WAN/VPN administration Firewalls (Fortinet, Cisco, Palo Alto) Virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS) VoIP phone systems (8x8 strongly preferred) Familiarity with ERP systems (Prophet 21 experience a plus). Excellent troubleshooting, documentation, and communication skills. Preferred Skills Experience supporting distribution, logistics, or wholesale business operations. Knowledge of cybersecurity frameworks (NIST, CIS, etc.). Scripting/automation experience (PowerShell, Python, etc.). Project management experience for IT infrastructure rollouts. Salary Description $80,000 - $105,000

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.