Information Technology Operations Specialist
Remote support specialist job in Las Vegas, NV
IT Operations Specialist (Onsite - Las Vegas, NV)
Contract | 6-12 months | $49-54/hr
A leading innovator in autonomous mobility is seeking a highly driven IT Operations Specialist to support and enhance the technical workflows behind live operational environments.
In this role, you will document, analyze, and improve complex technical processes across systems, networking, and operations-directly contributing to the reliability and efficiency of real-time operations.
This position is 100% onsite in the Spring Valley area of Southwest Las Vegas, NV.
Schedule
Initial:
Monday-Friday, 10:00 AM-6:30 PM
May transition to one of the following based on business needs:
Monday-Friday, 10:00 AM-6:30 PM
Wednesday-Sunday, 5:30 PM-2:00 AM
Sunday-Thursday, 10:00 AM-6:30 PM
Tuesday-Saturday, 10:00 AM-6:30 PM
What You'll Do
Shadow and document live operational workflows, systems, and dependencies.
Analyze technical processes to identify inefficiencies and improvement opportunities.
Collaborate with cross-functional teams (Operations, DevOps, Infrastructure, Engineering) to streamline workflows.
Produce clear and actionable documentation of processes, observations, and recommendations.
Present findings to both technical and non-technical stakeholders.
Ideal Candidate
5+ years of experience in an operations center, NOC/SOC, or real-time technical support environment.
Familiarity with network monitoring tools, cloud diagnostics, or infrastructure automation.
Experience partnering with DevOps or Infrastructure teams in production environments.
Strong analytical, documentation, and communication skills.
Able to work effectively in a secure, on-site operational setting.
Technical Skills (Experience in at least two required):
Real-time technical operations
Advanced TCP/IP networking
Cellular networks
AWS cloud computing
Kubernetes
Windows workstation support
Daily Responsibilities
Observe and document day-to-day operational workflows and system interactions.
Capture process dependencies, bottlenecks, and operational pain points.
Gather data from cross-functional teams to build accurate workflow maps.
Help develop process improvements and technical documentation.
Provide technical insights aligned with operational priorities.
Communicate recommendations clearly to mixed-audience stakeholders.
Technical Support Specialist
Remote support specialist job in Las Vegas, NV
Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).
Title: TeleOperations Specialist (Technical Support Specialist)
Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)
Various Shifts Available:
Hours: 10am-6:30pm or 5:30pm-2am
Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed
* Ideal candidates will be flexible on shift days/times
Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards
Requirements:
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Excellent driving history and no criminal history
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours
Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor's degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software
Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
- 401k package
Technical Support Specialist
Remote support specialist job in Las Vegas, NV
Job Description: iPad Provisioning Technician (2-Month Contract)
No prior experience required
We are seeking a detail-oriented iPad Provisioning Technician for a short-term, 2-month contract to support a large-scale mobile device deployment. The technician will be responsible for setting up, configuring, and provisioning iPads according to company standards and project requirements.
Responsibilities
Prepare, enroll, and configure iPads
Troubleshoot basic hardware/software issues during setup.
Document provisioning steps and maintain accurate device records.
Collaborate with project leads to ensure timely rollout and meet deployment milestones.
Qualifications
Strong attention to detail and ability to work efficiently in a fast-paced environment.
Good communication and organizational skills.
Technical Support Specialist
Remote support specialist job in Las Vegas, NV
MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
Note: this is on-site position.
Responsibilities:
• Deliver outstanding customer service and knowledgeable technical support/troubleshooting.
• Install, implement, maintain, troubleshoot and/or repair of our software and hardware.
• Accurately process and record transactions using our internal and detailed ticketing system.
• Efficiently and effectively escalate deeper technical issues to Supervisor as required to drive to resolution.
• Offer alternative solutions where appropriate with the objective of retaining system functionality.
• Follow up and make scheduled call backs to customers.
• Ensure systems reliability, integrity and security.
• Stay current with product information, changes and updates.
The salary range for this position is based on experience.
Qualifications:
• Bachelor's degree in Computer Science or related field.
• Attention to detail, excellent verbal and written communication skills.
• 5+ Years of experience in Tech Support
• Professional experience in providing technical support to non-technical end users.
• Experience supporting mission-critical systems by phone.
• Helpful, friendly and patient attitude with a strong desire to learn.
• Excellent problem-solving, time management and interpersonal skills.
• Interest along with the experience/ability to develop a training curriculum and lead classroom trainings.
• Focused, flexible and works well under pressure.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
IT Operations Specialist
Remote support specialist job in Las Vegas, NV
We are seeking a highly motivated and detail-oriented IT Operations Specialist to support our Technical Operations team within a dynamic and fast-paced Fusion Center environment. This role is based on-site in the Spring Valley area of Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.
Key Responsibilities:
• Shadow multiple operations team members to observe day-to-day workflows and system interactions
• Document processes, dependencies, bottlenecks, and pain points in current technical operations
• Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows
• Assist in developing process improvement recommendations and operational documentation
• Provide technical feedback and support where appropriate, aligning with operational goals
• Communicate findings effectively to both technical and non-technical stakeholders
Shifts: You will initially work during the Day, Monday-Friday 10am-6:30pm. However, the shift will eventually transition to one of the four designated shifts:
Sunday - Thursday: 10:00AM - 6:30PM (Days 8hx5d)
Sunday - Thursday: 5:30PM - 2:00AM (Nights 8hx5d)
Tuesday - Saturday: 10:00AM - 6:30PM (Days 8hx5d)
Tuesday - Saturday: 5:30PM - 2:00AM (Nights 8hx5d)
Requirements
Required Qualifications:
• Strong analytical and documentation skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in an on-site, high-security environment
- Prior experience in at least two of the following technical domains:
• Real-time technical operations
• Advanced TCP/IP networking
• Cellular networks
• AWS cloud computing
• Kubernetes
• Windows workstation support
Preferred Qualifications:
• Experience in an operations center, NOC/SOC, or similar real-time support setting
• Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation
• Experience interacting with DevOps or Infrastructure teams in a production environment
• 5+ years of experience
Work Environment:
• This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas
• Must be able to pass background screening and comply with facility access requirements
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Retirement Plan (401k, IRA)
Auto-ApplyApplication Support Specialist
Remote support specialist job in Las Vegas, NV
We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 Analyst for all Business Systems Apps and show expertise in triaging issues with our main systems such as APTOS Retail, WMS, Oracle MFP and Great Plains with a good grasp of ERP Systems.
Responsibilities:
Provide technical support for enterprise-level application systems under the supervision of the Director of Business Systems.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Managing tickets across multiple business systems environments to ensure continued and synchronized operations.
Establishing the root causes of application errors and escalating serious concerns to the Vendor.
Keeping a record of escalation and scheduling application updates.
Documenting processes and monitoring application performance.
Providing front-end support to clients and colleagues in IT
Respond to general questions and trouble tickets in a timely manner.
Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue for Tier 1 and Tier 2 incidents.
Prioritize multiple, open issues.
Document issue triage as troubleshooting progresses.
Follow best practices for change control of proposed solutions.
Document actionable bugs for engineering resolution.
Receive incoming calls from customers,, and service technicians and providing diagnostic support on appliances and other products.
Accept and handle technical/diagnostic calls and process emails/requests to set up new service.
Escalate calls as needed (Tier 1 & 2) for more in depth technical/diagnostic assistance by vendor or System Experts.
Respond to customer and field technicians' emails
Document & log support ticket on service calls in ticketing system.
Process Tickets for APTOS, ORACLE MFP, GP and other systems.
Complete status updates on service calls completion
Report common issues identified from service partners for escalation
Performs other specific duties or assignments as directed by Business Systems Director and Manager.
Build a good liaison with the vendors.
Requirements
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
5+ years demonstrable experience as an application support analyst in the legal industry or related field.
Knowledge of ERP systems and programming languages, such as SQL, HTML and other scripting languages.
Ability to comprehend and utilize the ITIL framework for Helpdesk and Service Desk,.
Ability to manage triage, resolution, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and remote clients.
Familiar with Service Desk software for managing Tickets.
Determination to get to the root causes of application errors and repairing them.
Ability to use various incident tracking tools.
Exceptional communication and written skills.
Sr Support Specialist & Quality Control Lead
Remote support specialist job in Las Vegas, NV
Empire Technological Group Limited dba Aruze Gaming Global is looking to add a Senior Support Specialist & Quality Control Lead to our team!
Las Vegas
Responsibilities:
Design and implement an effective Quality Management System
Continuously improving manufacturing policies, processes, and procedures.
Design, implement and track Quality Metrics across the Supply Chain.
Driving continuous quality improvement projects across the Supply Chain - Suppliers, Production, and Field.
Investigate the root causes of defects and drive solutions to resolve quality issues.
Participate in New Product Introduction to ensure “Right the First Time” quality for new products. Partner with Design to ensure exceptional quality for new Products.
Review and analyze customer feedback to understand their expectations and demands regarding products and services.
Report on product or service quality at every stage of production, highlighting areas of improvement.
Analyze and drive improvements in materials provided by suppliers to maintain overall quality standards.
Other duties as requested and /or assigned.
Skills / Abilities:
Education: A bachelor's degree in a relevant field, such as engineering or business administration preferred.
Lean Six Sigma Black Belt preferred.
Experience: 7-10 years of experience in quality assurance or a related role.
Skills: Strong analytical, communication, and leadership skills.
Knowledge: In-depth knowledge of quality techniques and trends.
Interpersonal skills: The ability to positively influence others and be a great team player.
To learn more about us and quick response on applications Please visit our website:Please visit Home - Aruze Gaming (aruzeglobal.com) / to learn more about Empire Technological Group!
Benefits: 401(k) Medical, Dental, Vision Life insurance Paid Time OffDisability Insurance Schedule: 8-hour shift Job Type: Full-time
Empire Technological Group Limited dba Aruze Gaming Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Technology Support Specialist II, Premier Trust
Remote support specialist job in Las Vegas, NV
Osaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
Auto-ApplyDynamic PC Support Techician
Remote support specialist job in Las Vegas, NV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
System & Support Specialist
Remote support specialist job in Las Vegas, NV
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Systems and Support Specialist
The Systems and Support Specialist is responsible for providing technical support, troubleshooting, and maintenance for the organization's IT systems, hardware, and software. This role ensures that end users receive prompt and effective assistance, and that systems operate efficiently and securely. The Systems and Support Specialist work closely with the IT team, system administrators, and departmental staff to support day-to-day operations and contribute to broader IT projects and initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
Provide first- and second-level support for desktops, laptops, mobile devices, printers, and peripheral equipment.
Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity.
Respond to help-desk requests via ticketing system, phone, or email in a timely and professional manner.
Set up and configure new hardware and software for end users, including imaging and user account setup.
Maintain, monitor, and update system configurations, security settings, and antivirus tools.
Escalate complex issues to senior IT staff or vendors when appropriate.
Assist with user account management, password resets, access permissions, and system updates.
Maintain accurate documentation of support activities, system changes, and configurations.
Provide technical support for meetings, AV equipment, and video conferencing platforms.
Assist in the implementation of IT projects, including hardware upgrades, software rollouts, and migrations.
Support data backup and recovery procedures and ensure compliance with IT security policies.
Maintain inventory of IT assets and assist with lifecycle management and equipment tracking.
Train users in basic system functions, software applications, and security practices.
Perform other duties as assigned by the Systems and Support Manager or IT leadership.
SUPERVISORY RESPONSIBILITIES
This position does not include direct supervisory responsibilities but may assist in guiding or mentoring junior support staff or interns as needed.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required:
Associate's degree in information technology, Computer Science, or a related field required; bachelor's degree preferred.
2+ years of experience in technical support or systems support role.
Strong knowledge of Windows and/or mac OS environments, Microsoft Office 365, and common desktop applications.
Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN).
Experience supporting and troubleshooting hardware such as desktops, laptops, printers, and mobile devices.
Strong analytical and problem-solving skills.
Excellent customer service and communication skills.
Ability to work independently and manage multiple tasks and priorities.
Experience with help desk or ticketing systems (e.g., Zendesk, Fresh service, Jira) preferred.
Knowledge of cybersecurity practices and data privacy standards a plus.
Willingness to learn and adapt to new technologies.
CERTIFICATES, LICENSES, REGISTRATIONS
Relevant IT certifications preferred (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation).
Must be able to obtain and maintain all required licenses and work cards as mandated by local and state regulatory agencies, if applicable.
LANGUAGE SKILLS
Must be able to communicate clearly and effectively in English, both verbally and in writing. Ability to explain technical concepts in a user-friendly manner.
REASONING ABILITY
Must be able to identify, analyze, and solve technical problems efficiently. Ability to prioritize support requests and respond appropriately to urgent issues.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
Primarily office-based with frequent interaction with end users across the organization.
May involve occasional travel to remote sites or off-site locations.
Fast-paced, team-oriented environment requires multitasking and adaptability.
May require after-hours or weekend work for system maintenance or emergency support.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Ability to sit or stand for extended periods while working on computers or performing installations.
Must be able to lift and move equipment such as monitors, computers, and network devices (up to 50 lbs.).
Manual dexterity to work with tools, cables, and small components.
Visual acuity required to inspect and troubleshoot hardware and review documentation.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyIT Operations Specialist
Remote support specialist job in Las Vegas, NV
Job Details: Title: IT Operations Specialist Duration: 6+ Months Pay: $50 - $53 per hour Shift time: Candidate will initially work during the Day, Monday-Friday 10am-6: 30pm. However, the shift will rotate to cover weekends and evenings.
Overview:
We're looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment in Las Vegas, NV. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
Core Focus Areas:
Shadowing and documenting live operational workflows, dependencies, and system interactions
Mapping technical processes and identifying bottlenecks or inefficiencies
Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
Drafting clear process documentation and improvement recommendations
Communicating findings to both technical and non-technical stakeholders
Key Requirements:
Strong technical documentation and analytical capability
Excellent communication and interpersonal skills
Prior hands-on experience in at least two of the following:
Windows workstation support
Real-time operations or command-center environments
TCP/IP networking or systems administration
Web application or infrastructure troubleshooting
Preferred Qualifications:
Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
Familiarity with monitoring tools, cloud diagnostics, or automation platforms
Comfortable collaborating with DevOps / Infrastructure teams
5+ years of relevant technical experience
Environment & Requirements:
Onsite role in Las Vegas, NV (secure facility;background check required)
Fast-paced, mission-critical operations center supporting real-time systems
IT Systems and Applications Specialist
Remote support specialist job in Las Vegas, NV
COMPANY BIO: The Original Roofing Company (TORC) has been doing business in Las Vegas and surrounding areas since 1964. We are a Division of Roofing Corp of America, #4 of the Top 150 Roofing Companies, and the fastest-growing roofing company in the nation, with Fifteen businesses in Twelve states and Twenty-Six locations and over 750 million dollars in annual revenue and growth. Being part of a national company allows us to offer our employees benefits that other Roofing companies cannot, such as 401K with employer match up to 4%, Teladoc - which gives our employees access to a doctor 24/7 free of charge, health insurance, vision, dental, life insurance, supplemental insurance options, and profit sharing. As quickly as our locations and sales have increased in each region, so have the growth opportunities for our employees. Our goal is to grow our employee base organically. Promoting within creates a stable work environment, allowing our employees to grow with the company personally and financially.
: The IT Systems & Applications Specialist will design, implement, and maintain technology solutions that support business operations and growth at The Original Roofing Company (TORC) in Las Vegas, NV. This role combines responsibilities in IT systems administration, technical support, custom application development to ensure the reliability, security, and efficiency of TORC's computing environment. The Specialist will work collaboratively with departments across the organization to optimize internal systems, enhance integrations, and automate workflows. In addition to managing core infrastructure, this role will contribute to cross-functional IT projects, providing technical expertise to improve efficiency, drive innovation, and deliver technology solutions that align with organizational goals.
Essential Functions as follows:
Technical Support & Operations
Provide hands-on technical assistance to end users for hardware, software, and network issues.
Configure, maintain, and troubleshoot Windows workstations, printers, and peripheral devices.
Install and update approved software and hardware systems in accordance with company standards.
Utilize ticketing and remote support tools to diagnose and resolve issues efficiently.
Maintain accurate IT documentation, asset inventories, and configuration records.
Collaborate with IT team members to implement system policies, security controls, and operational improvements.
Systems Administration & Infrastructure
Administer and maintain Microsoft 365, Active Directory, and Windows Server environments.
Support and monitor network infrastructure including firewalls, switches, and VPNs.
Manage backups, imaging, and patch management routines to ensure system reliability.
Assist with data security, disaster recovery, and compliance initiatives.
Evaluate and optimize performance across servers, endpoints, and cloud systems.
Maintain and enforce system security practices to protect sensitive data and infrastructure integrity.
Application Development & Integration
Design, develop, and maintain custom applications to automate business processes and improve efficiency.
Develop integrations between enterprise platforms such as Laserfiche, Salesforce, ERP, and other business systems.
Write clean, maintainable code using C#, .NET, JavaScript, and related technologies.
Create and manage REST/JSON APIs and third-party system integrations.
Debug, test, and enhance existing programs for improved performance and usability.
Maintain technical documentation, version control, and coding standards across all projects.
Consult with IT leadership and system users to understand business requirements and translate them into technical solutions.
Security, Innovation & Collaboration
Support cybersecurity initiatives including multi-factor authentication (MFA), endpoint protection, and access management.
Research, recommend, and implement new technologies to improve system performance and efficiency.
Contribute to IT process documentation, workflow automation, and continuous improvement efforts.
Collaborate with management and cross-departmental teams to align IT strategies with organizational goals.
Promote adherence to TORC's IT security and data governance policies.
REQUIRED QUALIFICATIONS:
Technical Skills
Strong knowledge of Microsoft Windows and Microsoft 365 enterprise environments.
Experience with network troubleshooting, VPN, VOIP, and mobile device management (MDM).
Proficiency with diagramming and documentation tools (Microsoft Visio, Lucidchart, Draw.io, etc.).
Experience managing cloud-based systems and SaaS platforms.
Familiarity with ticketing systems and remote support tools.
Strong understanding and hands-on experience with C#, .NET Framework, and object-oriented programming.
Proven ability to develop full-stack web applications using HTML5, CSS3, JavaScript, jQuery, and AJAX.
Experience with SQL Server, MySQL, or MongoDB, including database design and scripting.
Understanding of REST/JSON APIs, enterprise database structures, and third-party integrations.
Professional Skills
Excellent problem-solving, critical thinking, and analytical skills.
Strong verbal and written communication skills with attention to detail and documentation quality.
Ability to manage multiple concurrent projects and meet deadlines in a fast-paced environment.
Commitment to maintaining system security, confidentiality, and compliance with IT policies.
Demonstrated ability to write clean, efficient, and well-documented code following organizational standards.
Ability to lift up to 40 lbs and perform duties in varied work environments (office and job sites).
Preferred Skills
Certifications such as CompTIA A+, Network+, or equivalent.
Working knowledge of Laserfiche and Salesforce
Bilingual proficiency (English/Spanish) is a plus.
Customer Experience: Oversee Customer's overall experience with the company is a positive one.
Respond to emails and phones calls in a timely manner.
Address Customers Concerns immediately and with accuracy by active listening.
Meet with customers on occasion to develop and strengthen business relationships (ex: delivering snacks, attending lunches & hosting events
Travel: Out-of-state travel is not anticipated, but if the need arises advance notice will be provided.
Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on the company's needs.
Competencies
2+ years of experience with Database Design and Scripting (SQL, NoSQL)
3+ years of experience in IT Support, Help Desk, or Desktop Support role.
5+ years of experience with Web Development (HTML5, CSS3, jQuery, JavaScript, and AJAX)
5+ years of experience with .NET Development (C#)
Work Environment - While performing the duties of this job, the employee will be in an office environment with moderate temperature and noise levels.
Safety - Every Employee is responsible to follow proper safety standards by being aware of their surroundings, their actions, and the actions of others.; it is your responsibility to lead by example. Employees will be provided with the standard safety training necessary to complete the performance of duties.
Physical Demands - The position remains seated at a desk for long periods; however, we do have offices and staff located upstairs, therefore a certain amount of climbing stairs is required daily.
Position Type/Expected Hours of Work: This is a full-time salaried position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m., however it may require additional time depending on workload.
Preferred Education and Experience
Bachelor's degree in Computer Science, Engineering, or equivalent work experience.
Equal Employment Opportunity
To provide equal employment and advancement opportunities to all individuals, employment decisions at TORC are based on merit, qualifications, and abilities. The company does not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, gender identity, or any other characteristic protected by federal or state law.
TORC will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in undue hardship. This policy governs all aspects of employment.
At TORC, equal employment is not only a legal commitment; it is a moral commitment as well. If you have questions or concerns about any type of discrimination in the workplace, you are encouraged to bring these questions or issues to the attention of your manager, Senior Leadership Team or Human Resources.
The company will investigate and attempt to resolve the matter. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.
Diversity
It is the policy of TORC to provide a professional workplace environment where all employees are encouraged to perform to the best of their ability and where expectations of their performance are not determined or influenced by stereotypical attitudes toward race, religion, national origin, age, gender, gender identity or gender preference.
IT Support
Remote support specialist job in Las Vegas, NV
Job Description
WHO WE ARE…
ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes.
With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value.
JOB SUMMARY:
IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success.
KEY RESPONSIBILITES:
Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support
Ensures users/customers are provided with professional, courteous, and timely support and service
Installs, modifies, and makes minor repairs to computer hardware and software systems.
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
Consults with users to determine appropriate hardware and software needs and assists in placing orders.
Tests compatibility of new programs with existing ones.
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
Installs software and necessary applications for workflow.
Carries out software, network, and database performance tuning.
Documents hardware and software updates.
Strong ability to manage productive relationships with both external and internal users
Ability to work independently and in a team environment
High degree of personal initiative
Adaptable to changing priorities and ad hoc requests
Superior Microsoft Office skills, including Word, Excel, and Visio
Courses or experience in some of the following areas: computing science, information systems or equivalent programs
Install and configure hardware and software components
Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner
Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items
Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects
Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues
Manages the maintenance of all hardware and software
Performs other duties as assigned
QUALIFICATIONS:
Bachelor's degree in computer science or engineering or related field, preferred
0-2 years of experience in a similar role
Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN)
Experience troubleshooting systems
Skilled in database programming and software installation
Proficient with MAC and OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Demonstrated experience as a support analyst in a corporate environment
Valid driver's license (G class)
THE VALUES YOU ALIGN WITH:
Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients.
Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism.
Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences.
Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences.
Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts.
BENEFITS AND COMPENSATION:
The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.
Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program
DIVERSITY COMMITMENT:
We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.
ANALYST I - DESKSIDE
Remote support specialist job in Las Vegas, NV
The primary responsibility of the Deskside Analyst, Level I is to assist The Venetian Resort Team Members with high-quality deskside services which enable them to perform their work related responsibilities to the best of their abilities.
Essential Duties & Responsibilities:
* Manage and maintain service ticket work queue.
* Contact the customer to confirm and acknowledge ownership of support issues.
* Update tickets in a timely manner.
* Review ticket queue every hour or update tickets every 2 hours, whenever a ticket status changes.
* For all incident tickets contact the customer within 15 minutes of ticket receipt to acknowledge ownership of their issue and begin the resolution process which will include resolving by phone or responding on-site to the user's desktop.
* Update drop down fields within the service ticket to accurately reflect the issue or request and support provided.
* Keep the ticket comment field updated with current work status and provide a complete description of all final resolution work performed.
Additional Duties & Responsibilities:
* Keep the customers well informed of their actions including issue or request ticket status.
* Escalate issues to management in a timely fashion.
* Respond to management timely when a request is submitted.
* Create Documentation based on the duties required of Deskside Analyst - Level 1.
*
* Engage in technical training to increase knowledge base and skill level, including certification training.
* Repair and install various network peripherals.
* Troubleshoot software/hardware problems through debugging, testing, and vendor assistance.
* Provide recommendations regarding software/hardware changes to correct problems.
* Install and update PC virus protection programs.
Additional Duties & Responsibilities:
* Troubleshoot diagnoses and identifies failing/failed components through use of testing procedures and diagnostic software.
* Communicate resolution to appropriate IT staff and system users.
* Instruct system users on basic application and personal productivity software functions in an informal setting.
* Support of PC hardware and software for the organization.
* Research and resolve complex, technical user problems.
* Safety is an essential function of this job.
* Consistent and regular attendance is an essential function of this job.
* Performs other related duties as assigned.
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Minimum Qualifications:
* AA or AS Degree and A+ certification is desirable and may offset 3 year prior experience if proficiency with Microsoft Windows, Microsoft office products, ability to connect and install software drivers associated with external printers and understanding of WIFI and wireless connectivity can be demonstrated.
* Must be able to obtain and maintain Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy.
* Proof of authorization/eligibility to work in the United States
* 3 year prior experience with PC service and support.
* Must have proficiency in the following software or system: MS Office, Windows 95/NT, XP, MS Exchange .
* Must have previous experience connecting and installing software drivers associated with external printers.
* Ability to perform basic printer repair such as roller replacement.
* Ability to install and replace desktop computer components.
* Proficiency with resolving WiFi and wireless connectivity issues.
* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:
* Physically access all areas of the property and drive areas with or without a reasonable accommodation.
* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
* Lift or carry 50 pounds, unassisted, in the performance of specific tasks as assigned.
* Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
* Work in a fast-paced and busy environment.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
AI Applications Specialist
Remote support specialist job in Las Vegas, NV
We are seeking an experienced AI Applications Specialist to lead the design, development, and deployment of artificial intelligence tools that enhance document control processes and process analysis workflows. This role will work cross-functionally with IT, operations, compliance, and data teams to implement smart automation solutions that improve document management, identify process inefficiencies, and support continuous improvement across departments.
Key Responsibilities:
Design and implement AI/ML tools for automating document classification, extraction, and version control.
Apply natural language processing (NLP) models to analyze and structure unstructured document content.
Use AI-driven analytics to identify inefficiencies or bottlenecks in business processes.
Develop dashboards and insights from process data using AI/ML and RPA (Robotic Process Automation).
Integrate AI tools into existing ECM systems (e.g., SharePoint, Documentum, OpenText).
Collaborate with business stakeholders to gather requirements and define automation opportunities.
Ensure compliance with document retention, security, and governance policies.
Continuously evaluate and improve deployed AI models for accuracy, relevance, and ROI.
Qualifications:
Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related field.
3-7 years of experience in AI/ML solutions, with focus on enterprise workflows.
Experience with NLP, OCR, and document AI technologies (e.g., Azure Form Recognizer, AWS Textract, Google Document AI).
Familiarity with process mining or process intelligence platforms (e.g., Celonis, UiPath Process Mining).
Proficiency in Python, TensorFlow, or similar ML frameworks.
Understanding of data privacy, compliance, and governance in document workflows.
Strong communication skills and ability to present technical results to non-technical audiences.
Nice to Have:
Experience with RPA tools (UiPath, Blue Prism, Automation Anywhere).
Knowledge of ECM or PLM systems in regulated environments.
Familiarity with BPMN and business process modeling.
Auto-ApplyBFC Contractor- SEES- Vols
Remote support specialist job in Henderson, NV
BFC Contractor- SEES- Vols - (230004DJDescription To apply for this position you must be part of the BFC and pre-approved by the director of Facilities Management Department.
Primary Location: HENDERSONWork Locations: FACILITIES ASSET MANAGEMENT 1180 MILITARY TRIBUTE PLACE HENDERSON 89074Organization: Clark County School DistrictJob Posting: Apr 18, 2023, 10:23:57 PMUnposting Date: Ongoing
Auto-ApplyIT Tech IV, Information Technology Department, Kirk Kerkorian School of Medicine [R0149751]
Remote support specialist job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Tech IV, Information Technology Department, Kirk Kerkorian School of Medicine [R0149751]
ROLE of the POSITION
The main purpose of the position is to provide Tier 1 and Tier 2 support for customers and support endpoint devices for the Kirk Kerkorian School of Medicine. Typical duties are to provide IT customer support for all School of Medicine employees and students, provide IT support for medical education, provide IT at the Medical Education Building (MEB) and provide IT support for all endpoint devices.
MINIMUM QUALIFICATIONS
Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience as described above.
COMMITMENT to DIVERSITY and CAMPUS VALUES
A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
Grade 32 Step 1, salary $57,252.96.
In accordance with Nevada Administrative Code (NAC) 284.170, initial appointments to classified positions typically begin at Step 1 of the assigned grade. A "Step" refers to the specific rate of pay within a grade, as determined by the Division of Human Resources.
BENEFITS OF WORKING AT UNLV
* Competitive total rewards package including:
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS/PROGRAMS
* Employee recognition and appreciation programs
* UNLV athletics ticket discounts
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
* Opportunity for career advancements to leadership roles
* Connect with colleagues with shared interests
* Personal and professional development opportunities
* A comprehensive onboarding program, Rebels: Onboard
* Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage.
HOW TO APPLY
THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED.
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status.
Attach ALL documents in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
Materials should be addressed to James King, Hiring Manager.
This recruitment will close at midnight (Pacific Standard Time) on Monday, December 15th, 2025.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at UNLV Veterans Services (************************************ or reach out to us at **********************.
Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or ********************************
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149751" in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Classified
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Submit a letter of interest, a detailed resume listing qualifications and experience, and the email names, addresses, and telephone numbers of at least three professional references who may be contacted.
Posting Close Date
12/15/2025
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Auto-ApplyInformation Technology Technician | Part-Time | Allegiant Stadium
Remote support specialist job in Las Vegas, NV
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This role will pay an hourly rate of $25.00-$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until March 13, 2026.
Responsibilities
Install, configure, and troubleshoot computer systems, hardware, and software.
Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
Follow established procedures and processes for computer maintenance.
Provide training and support to team members in the use of computer systems and software.
Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
Set up new employees' technology, including laptops, desktops, and mobile devices.
Provide onboarding training on how to use the company's IT systems and applications.
Excellent customer service skills over the phone, by email and in-person.
Provide technical support to employees who are having problems with their hardware or software using help desk software.
Support the company's digital signage network.
Troubleshoot problems and ensure that the network is secure.
Administer the company's O365 environment.
Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
Check for malware, vulnerabilities, and unauthorized access through Sophos.
Work with employees to understand their needs and then recommend solutions that meet those needs.
Other duties, responsibilities and/ or projects as assigned.
Qualifications
2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems.
A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
Experience in public facility preferred.
CompTIA A+ certification desired.
An understanding of how PCs function in a networking environment.
Principles and techniques of maintenance and repair for PC systems and related equipment.
A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets.
Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point.
Safe work practices.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyInformation Technologist
Remote support specialist job in Indian Springs, NV
Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments.
**Compensation:**
The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits:**
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave.
**Essential Responsibilities:**
+ **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility.
+ **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards.
+ **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability.
+ **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment.
+ **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams.
**Minimum Requirements:**
+ Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting.
+ Minimum 2 to 4 years' experience in computer support and maintenance.
+ Current with all Cybersecurity and operations training for administrative workstation privileges.
+ Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards.
+ Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred.
+ Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance.
+ Must possess a valid state issued driver's license.
**Work Environment, Physical Demands, and Mental Demands:**
Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
IT Client Engineer (IT Support Technician)
Remote support specialist job in Henderson, NV
Full-time Description
ENTEK is seeking applications for a Network Engineer role to join us on-site at our Henderson, Nevada location (relocation within 40 miles of Henderson is required).
As a Client Engineer, provides comprehensive technical support to internal users, ensuring the effective operation and utilization of computer systems, network infrastructure, peripheral hardware, and enterprise software applications. This role requires the ability to follow detailed instructions and adhere to established procedures while troubleshooting and resolving technical issues across a variety of platforms and environments. The Client Engineer works collaboratively with systems engineers, network specialists, software support personnel, and project managers to support and maintain the organization's IT infrastructure. Responsibilities include assisting in the deployment, configuration, and maintenance of workstations, servers, and networked systems, as well as participating in system upgrades, patch management, and technology rollouts. The role also involves contributing to cross-functional IT initiatives, ensuring alignment with organizational standards and service delivery goals.
This job involves the following:
Deliver responsive and courteous technical support for desktops, laptops, mobile devices, and peripherals across Windows, mac OS, iOS, and Android platforms.
Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely, ensuring minimal disruption to users.
Provide hands-on support for collaboration tools such as Microsoft 365, Teams, Zoom, and Slack to enhance communication and productivity.
Set up, configure, and manage user devices using modern endpoint management platforms like Microsoft Intune, JAMF, and SCCM, ensuring seamless user experience.
Maintain accurate records of IT assets and manage their lifecycle to ensure availability and reliability of equipment.
Apply system updates and security patches proactively using automation tools to keep devices secure and up to date.
Enforce endpoint security standards, including antivirus protection, encryption, and multi-factor authentication (MFA), to safeguard user data and systems.
Assist in identifying and addressing security vulnerabilities and support compliance efforts through audits and remediation activities.
Support user access and identity management processes, ensuring secure and timely provisioning of accounts and permissions.
Participate in IT initiatives such as system upgrades, cloud migrations, and office technology rollouts, with a focus on minimizing user impact.
Troubleshoot and resolve network-related issues, including Wi-Fi, VPN, and VoIP systems, to maintain reliable connectivity.
Collaborate with infrastructure, systems engineering, and cybersecurity teams to deliver integrated and secure IT solutions.
Follow detailed instructions and direction from senior IT staff and project leads to ensure consistent and accurate execution of tasks.
Adhere to and help implement IT best practices, standards, and procedures to promote operational excellence and service consistency.
Maintain thorough documentation of systems, procedures, and support interactions to ensure transparency and continuity of service.
Monitor support trends and user feedback to identify opportunities for service improvement.
Contribute to the creation and maintenance of user-friendly knowledge base articles and training materials to empower end users.
Maintains safe operations by adhering to safety procedures and regulations.
Follow Lean manufacturing utilizing tools such as Kaizans, 5S, RIE's and other work area standards.
Requirements
Minimum Qualifications & Experience:
Associate degree in Computer Science, Information Systems, or a closely related field, or an equivalent combination of education, training, and relevant work experience that demonstrates the required knowledge and capabilities.
Ability to read, interpret, and analyze technical documents, procedures, and manuals.
Basic mathematical proficiency for routine calculations and data interpretation.
Strong problem-solving skills with the ability to address practical issues and adapt to non-standardized situations.
Effective communication skills, including the ability to write clear reports and correspondence, and to speak confidently with groups of users or team members.
Demonstrated ability to follow instructions, adhere to established procedures, and apply best practices in technical support and service delivery.
Capable of collecting and analyzing data, identifying root causes, and developing logical, effective solutions.
Industry certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a plus.
Working Environment:
The hours for this role are Monday-Friday, beginning at 7:00am and ending at 3:30pm. Evenings and weekends as needed according to business needs.
The employee will be asked to work in manufacturing plants. The job may require the employee to work near moving mechanical parts. While performing the duties of this job, the employee may also occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals in the plant environment. The noise level in the production facility is usually loud, and this employee will occasionally be exposed to the production area. Appropriate PPE will be provided to the employee, which the employee is required to utilize appropriately.
About ENTEK
ENTEK's DNA is based on a set of core values, which drive everything we do: Respect, Integrity, Innovation, and Commitment. Stop by our website at ************* to learn more about our company and the opportunities that await you.
ENTEK is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
ENTEK's locations are non-smoking. Please inquire if you have questions.