Remote support specialist jobs in Temecula, CA - 568 jobs
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Helpdesk support (Apple hardware and software) ( moderators Engineers / Lead) @ San Diego, CA (need local or within 50 miles)
Applab Systems, Inc.
Remote support specialist job in San Diego, CA
Job Title : Helpdesk support (Apple hardware and software) ( moderators Engineers / Lead)
Type : Contract
Exp: 1 year for Engineer, 3 years for Lead
We need site leads to have leadership experience mangaing multiple moderators, filing escalations and reports and managing participant schedule. Moderators should have customer service skills as well as strong hardware and software troubleshooting skills. They will need experience using Apple hardware and software (Mac, iphone, etc.)
IT skills are a must, especially with Apple hardware/software, video data collection experience is a plus.
SOPs will be provided at the vendor training and will lay out a checklist of tasks for each day and explain how to use each system required
The vendor staff will be operating the video recording devices while the participants interact with them.
No travel required
Customer service, hardware technology, tech support services, people management
no, all staff needs to be on-site.
Thanks & Regards,
Yogesh Kumar
Email- ******************************
Phone - *************** (USA)
AppLab Systems, Inc: An E-Verified Company
URL: **************************
4365 Route 1 South, Suite 105 - Princeton, NJ -08540
$44k-66k yearly est. 3d ago
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Payment Application Specialist
Randstad USA 4.6
Remote support specialist job in San Diego, CA
We are seeking a highly detail-oriented Payment Application Specialist to join a leading pediatric healthcare organization in San Diego. In this role, you will be responsible for researching, auditing, reconciling, and applying all cash receipts to Accounts Receivable (AR) accounts.
The ideal candidate is a subject matter expert (SME) in payment application who can accurately interpret Explanations of Benefits (EOBs), manage recoupments, and handle provider-level adjustments (PLBs). You will play a critical role in ensuring financial accuracy by identifying non-patient payments, processing denials with precision, and resolving complex balancing issues.
Location: San Diego, CA (92111) - Onsite
Employment Type: Full-Time
Status: Possible Temp-to-Hire
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Key Responsibilities
Payment Posting: Research, audit, and apply payments and denials using correct remittance codes to the appropriate liability buckets.
Reconciliation: Conduct in-depth research to resolve balancing issues and reconcile unidentified payments posted to clearing accounts.
Complex Adjustments: Interpret EOBs to apply payments, recoupments, and provider-level adjustments (PLBs).
System Management: Use internal balancing tools and system-generated reports to reconcile variances; identify and escalate issues with ERAs or contractual calculations.
Workflow Optimization: Identify areas for process improvement, document workflows, and participate in testing for new projects.
Mentorship: Act as a SME to train team members and improve the overall knowledge base of the department.
Administrative: Handle Non-Sufficient Funds (NSF) payments and transfer non-patient payments to the correct general ledger accounts using designated codes.
Qualifications & Requirements
Experience: * Minimum of 2 years of professional experience in payment posting (5+ years preferred).
Brightree (BT) experience is highly preferred. Candidates with relatable Homecare payment posting experience will be considered.
Proven experience working with Commercial Payors.
Education: * High School Diploma or equivalent is required.
Note: Candidates must be able to provide a copy of their diploma or official transcripts during the onboarding process.
Technical Skills: * Proficiency in interpreting complex EOBs and handling ERA variances.
Strong understanding of AR accounts and general ledger transfers.
Ability to use system-generated reports for deep-dive reconciliation.
Work Environment
This is an onsite position located at our Copley Drive office in San Diego. We offer a stable, professional environment dedicated to supporting healthcare excellence.
We are an equal opportunity employer. All candidates must pass a background check and provide educational verification.
$63k-104k yearly est. 14h ago
Technical Support Specialist Tier III
Amen Clinics, Inc., A Medical Corporation 4.1
Remote support specialist job in Costa Mesa, CA
Job Description
The Tier 3 IT SupportSpecialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. 23d ago
Junior Technical Support Specialist
La Jolla Institute for Immunology 4.6
Remote support specialist job in San Diego, CA
The position provides initial triage technical support. Reviews and acts as primary point of contact for phone, walk-in and ticket support requests. Responsible for clarifying user requests, assisting in directing users to self-help resources and assisting the Tech SupportSpecialists in ticket resolution. Handles select functions related to employee hiring/terminations such as new machine setups, inventory and phone system updates.
Essential Duties and Responsibilities
Staffs the Institute help desk and any/all help systems.
Performs various account setup, maintenance, and termination.
Assists with workstation inventory control. Coordinates the specification, licensing control, installation, and upgrading of institute software assets.
Maintains software license records.
Assists in technical support of users in the use of file and electronic mail systems
Perform other related duties and assignments as required
Leveling Requirements
Knowledge of Mac OSX and Windows operating systems. Experience with computer hardware and prior help desk experience a plus.
How to Apply
Interested applicants should submit their resume.
$51k-68k yearly est. 9d ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
California State University System 4.2
Remote support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology SupportSpecialist (Technology SupportSpecialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 32d ago
ERP Application Specialist
Henry Schein 4.8
Remote support specialist job in Placentia, CA
This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system.
KEY RESPONSIBILITIES:
Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management.
Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc.
Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain
Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities.
Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments.
Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services.
Provide training regarding updates and changes to the system and workflows around best practices.
Other duties as assigned.
SPECIFIC KNOWLEDGE & SKILLS:
Experience in administration and support of EPICOR system preferred but not required
Understanding of ERP functionality including integration with all supporting sub-system
Willingness to learn and be trained on Epicor
Thorough understanding of operational business processes.
Experience with training business users in new processes and technologies
Experience with Web Content Management systems preferred
Understand intermediate Internet and client/server architectures
GENERAL SKILLS & COMPETENCIES:
Good understanding of industry practices
Proficient with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills with ability to multi-task
Good verbal and written communication skills
Good presentation and public speaking skills
Good interpersonal skills
Basic conflict resolution skills
Developing professional credibility
MINIMUM WORK EXPERIENCE:
Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
$80k-100k yearly Auto-Apply 47d ago
Desktop Support Technician
Kros-Wise 3.6
Remote support specialist job in San Diego, CA
Job Description
We are seeking a Computer User SupportSpecialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technical support via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 7d ago
Sr. Product Development Support Specialist
Pacific Life 4.5
Remote support specialist job in Newport Beach, CA
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Senior Specialist, Product Development to join our Workforce Benefits Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy.
This role follows a hybrid schedule of four days in the office (on-site).
The Senior Specialist, Product Development is a strategic leader responsible for serving as a primary resource for statutory paid family and medical leave and disability products, driving product development and spearheading new product launches across our expanding portfolio. You will report to the Lead Product Manager for Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs.
How you'll help us move forward:
Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in statutory paid family and medical leave (PFML) and disability, consistently tracking industry trends and assessing their implications. Collaborate closely with senior leadership to integrate these insights into both current operations and future strategic initiatives.
Product Development: Manage the full product lifecycle, from ideation to launch and ongoing management and optimization. Collaborate with actuarial, underwriting, legal, compliance, distribution, claims, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other materials.
Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results.
Stakeholder Collaboration: Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders.
Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance.
The experience you bring:
5-7+ years' experience in group insurance products; strong STD, LTD, statutory disability and PFML experience.
Experience with regulatory compliance, product filings and benefit technology ecosystems preferred.
Proven leadership of cross-functional teams and influence at all management levels.
Strong project management skills; adept at balancing multiple priorities in a fast-paced environment.
Excellent communication, presentation and relationship management abilities.
Strategic thinker with a record of delivering results and driving innovation.
Experience and knowledge of leave management and/or group Life/AD&D insurance a plus.
You can be who you are.
People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
#LI-AS1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$121,770.00 - $148,830.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$121.8k-148.8k yearly Auto-Apply 4d ago
Applications Specialist
Plantible Foods 3.8
Remote support specialist job in Vista, CA
How you will contribute:
As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth.
What you will be working on:
Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes.
Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects.
Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders.
Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products.
Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs.
Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives.
Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline.
Develop and provide status updates on key initiatives and commercialization activities.
Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts.
What you bring to Plantible:
Bachelor's degree in Food Science, Chemical Engineering, or a related field.
Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications
A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds.
Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods.
Direct experience engaging with customers and driving technical projects from concept through execution.
Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets.
Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions.
Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline.
Hands-on, flexible, and collaborative team player with a “can-do” attitude and the agility to thrive in a fast-paced startup environment.
Excellent communication skills, with the ability to give and receive candid feedback.
Culinary skills are a strong plus.
Passion for contributing to sustainable innovation and Plantible's mission.
Choose Plantible Foods
Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment.
At Plantible we are continually working on our offerings to foster the best team. Check it out!
Competitive health and wellness benefits
Medical, Dental and Vision Insurance
Discretionary Unlimited PTO Program
Paid Holidays
401k Program
Career Stipend
Career development and growth opportunities
Working in a rapidly growing, flexible and entrepreneurial environment
Team building and company-wide events
Financial support with your relocation, if necessary, ensuring a smooth transition
Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time.
If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!
$73k-111k yearly est. 60d+ ago
DESKSIDE SUPPORT
Artech Information System 4.8
Remote support specialist job in Orange, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
DESKSIDE
Support Representative Distributed Client Services
Location
:
New York,NY
Duration: 12 months with possible extension.
Job Description:
·
Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
·
provide remote O365 on workstations and mobile devices which would include in Tune MDM application
Remote take-over skills a plus.
·
Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts.
Perform software support for low complexity problems / issues on Buyer or Customer personal computers.
Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
·
Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1.
Famil
iarity with Microsoft Office Suite and other common software applications.
Additional Information
For more information, Please contact
Shubham
97295-4595
$47k-63k yearly est. 1d ago
Information Technology
Vp 3.9
Remote support specialist job in Oceanside, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$62k-111k yearly est. Auto-Apply 60d+ ago
Application Specialist - Southern California
GWS Tool Group 3.6
Remote support specialist job in Vista, CA
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: VP Of Sales
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
$72k-110k yearly est. Auto-Apply 37d ago
Specialist, Field Clinical (San Franciso/Bay Area)
Terumo Neuro
Remote support specialist job in Aliso Viejo, CA
Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes. Job duties:
+ Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness.
+ Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products.
+ Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products.
+ Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures.
+ Support evaluations of new products through education and clinical case support.
+ Support analysis and reporting on clinical performance issues and support post market surveillance as needed.
+ Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review.
+ Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team.
+ Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members.
+ Support regional physician training programs (e.g., EDGE, Next Roadshow).
+ Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team.
+ Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents.
+ Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration.
+ Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
+ Perform other duties and responsibilities as assigned.
Salary: $90,000 - $115,000 Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand.
**Auto req ID:**
13082BR
**Location MV:**
Aliso Viejo, California, USA
**Department Name:**
420-North America Sales
**Qualifications:**
1. Technical, associate, or bachelor's degree, or equivalent combination of education and experience.
2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred.
3. Minimum of three (3) years of experience in a Neuro endovascular interventional role in a hospital setting OR minimum one (1) year of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Associate Clinical Specialist level.
4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on knowledge of neuro anatomy and physiology.
5. Capability and flexibility to travel to hospitals and participate in clinical case coverage.
6. Understanding of project management, clinical study project, trials, and personnel management.
7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff, cross-functional MicroVention teams, and worldwide distributor organizations.
8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases.
9. Extremely reliable and dependable.
10. Neurovascular/peripheral catheterization knowledge, techniques, and skills.
11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products.
12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages.
13. Ability to effectively interface with physicians, staff, hospital administration, and Sales and Marketing peers.
**Desired Qualifications**
1. Endovascular industry experience preferred.
2. Ability to handle multiple tasks effectively and consistently meet deadlines.
3. Attention to detail.
4. Ability to work both as a team member and autonomously.
EEO
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Fair Chance Ordinance
If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance.
**External-Facing Title:**
Specialist, Field Clinical (San Francisco/Bay Area)
**Posting Country:**
US - United States
**Salary Range:**
$90,000 - $115,000
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
$90k-115k yearly 60d+ ago
IT/OT Technician
Biophase Solutions
Remote support specialist job in Orange, CA
Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:
Lab Equipment and Client Workstation Setup
Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
Confirm network connectivity of CDS clients to the domain or local environment.
Assist with installing approved drivers and software required for instrument communication.
Instrument-to-PC Integration Support
Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
Troubleshoot hardware or connectivity issues during physical setup.
Server Room and Network Coordination
Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
Document physical connections and device labeling per plant standards.
User Access and Device Configuration
Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
Configure local or network printers and barcode devices as needed.
Apply hardening settings and antivirus installations under OT team direction.
Implementation Documentation and Handover
Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
Document installation steps and provide feedback on physical setup procedures.
Experience/Requirements:
2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
Strong experience with Windows client configuration, instrument connectivity, and physical network setup
Comfortable working in lab environments with strict documentation and procedural controls
Basic understanding of GxP, ALCOA+, and validated system handling
Familiarity with Active Directory, network troubleshooting, and desktop deployment
Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
$25-40 hourly Easy Apply 10d ago
Field Procedural Specialist
Gateway Recruiting
Remote support specialist job in San Diego, CA
Job Description
The Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS). The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization.
RESPONSIBILITIES:
Training
Provide clinical expertise at the company training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting.
Assist in onsite education and technical training activities with physicians and hospital support staff.
Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures.
Provide support on questions regarding device follow up and programming.
Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting.
Support local field representative training to support the study, if applicable.
Clinical Study Site Support
Responsible for implant and follow-up visit procedure, support in compliance with the instructions for use and trial protocol.
Carry products and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site.
Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution.
Assist the clinical studies team in data collection during implant and follow-up visits to support protocol requirements.
Responsible for scheduling individual travel arrangements to ensure site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country.
Maintain hospital eligibility/access with various vendor credentialing services.
Communication
Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study.
FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements
Professional written and verbal communication skills.
Provide updates to management to help improve the technology for next generation designs.
Working with the program coordinator to ensure coverage.
Submit accurate and timely expense reports.
QUALIFICATIONS:
Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research.
3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product.
Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience.
Preference for CCDS certification.
75% overnight travel may be required.
$47k-86k yearly est. 28d ago
EHR Application Specialist 2
City of Loma Linda 3.7
Remote support specialist job in Loma Linda, CA
Shared Services: IS Platform Maint and Training (Full-Time, Day Shift) -
Job Summary: The EHR Application Specialist 2 is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). In addition, this position requires the ability to independently interact with clients and demonstrate critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.
Education and Experience: Bachelor's Degree required in computer science, information systems, healthcare, or a related field. Experience may be accepted in lieu of degree. Minimum two years of experience in healthcare, information technology, or a related field required. Minimum two years of experience with Epic or other healthcare systems is preferred.
Knowledge and Skills: Solid knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Solid knowledge of clinical or business/revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Working knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Certification in primary EPIC application is required within assigned Epic applications.
$47k-62k yearly est. Auto-Apply 47d ago
Technical Support Engineer - Early Careers
TP-Link Systems 3.9
Remote support specialist job in Irvine, CA
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Overview:
We are seeking independent, energetic technology-driven professional to become a part of our North American-Based Business Network SupportSpecialist. This position will focus on our SMB/Enterprise product lines and our North American customer base. You will serve as the first point of contact for any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner through live phone, chat, and email support. Additionally, you will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.
Responsibilities:
Provide customer support by phone, chat, and email.
Troubleshoot and resolve networking related problems in a timely manner.
Uncover customer's needs, creating solutions, and resolving problems.
Make a positive impression with customers through best-in-class customer service.
Immediate escalation of critical problems.
Document support tickets escalate complex issues to higher-level support teams.
Walk customers through hardware installation or software configuration process.
Requirements
Bachelor's degree in Business Information Management, Communication, Computer Science, or a related field.
Experience in business customer technical support experience via chat, phone or email.
Experience working in customer service or call/support center environments.
Able to provide customer solutions based on requirements and TP-Link business products.
Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively.
Able to provide customer solutions based on requirements and TP-Link business products.
Additional Skills (Preferred):
Experience supporting SMB/Enterprise products is a plus.
Knowledge of Wired and Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management).
Experience configuring at least one type of commercial networking product, such as firewalls, VPN routers, switches, or wireless access points.
Benefits
Compensation- $80,000-$100,000
Free snacks and drinks, and provided lunch on Fridays
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
$80k-100k yearly Auto-Apply 40d ago
Desktop Support Technician
Kros-Wise 3.6
Remote support specialist job in San Diego, CA
We are seeking a Computer User SupportSpecialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technical support via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 60d+ ago
Illustrations Applications Specialist
Pacific Life 4.5
Remote support specialist job in Newport Beach, CA
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization.
The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality.
How you'll help move us forward:
Implement Complex Life Insurance and Annuity Products
End-to-End Development
Analyze Business Requirements & Technical Design
Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application.
Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth.
Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues.
Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements.
Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment.
Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration.
Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation.
Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations.
The Experience You Bring:
Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming.
2+ years of work experience in application development preferred.
Proficiency in Excel, VB.NET, Html, and SQL preferred
Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations
Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment.
Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities.
What makes you stand out:
Previous knowledge with the life insurance and annuity industry strongly preferred.
1-5 years of experience working with life insurance and/or annuity products and riders a plus.
Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Familiarity with Agile development methodologies and experience working within sprint cadences preferred.
Proven ability to build relationships and collaborate effectively across departments.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-TM1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$100,530.00 - $122,870.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$100.5k-122.9k yearly Auto-Apply 35d ago
Information Technology
Vp 3.9
Remote support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
How much does a remote support specialist earn in Temecula, CA?
The average remote support specialist in Temecula, CA earns between $37,000 and $90,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Temecula, CA