Remote support technician jobs in Mount Pleasant, SC - 118 jobs

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities * Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone * Loading workstations for new hires, including desk and office setup with required hardware * Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms * Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner * Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations * Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support * Document procedures and best practices when necessary Requirements * Bachelor's degree strongly preferred * Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts * This is a fulltime in-office role with the ability to work remotely on a limited basis after training * 1-2 years' professional experience working in IT, tech-support, or related field * Previous customer service experience strongly preferred * Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center * Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals * Excellent written, communication, and social skills * The ability to work both independently and collaboratively with a team * Strong analytical and critical-thinking skills; ability to develop creative solutions * Ability to occasionally lift up to 50 pounds #LI-EG1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.

Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment. Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to obtain a customer clearance for access to facilities, equipment and property. CompTIA Security+ Must be able to perform job duties in extreme, cold, dark, work environments. Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica. Must pass medical and dental examination prior to deployment; expenses are reimbursable Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques. Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications. Ability to analyze and develop complex design objectives. Proven ability to perform in an advisory capacity and to make recommendations for resolving issues. Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office. Solid analytical, critical thinking and problem-solving skills. Excellent verbal and written communication skills. Excellent customer service skills. Ability to work both independently and in a team environment. Ability to effectively manage multiple projects and priorities. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Required travel to Antarctica six (6) months a year or on a rotational basis with IT team. Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained. Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment. Performs infrastructure and desktop updates for NPP and USAP Systems as required. Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals. Support will include but not be limited to: Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests. Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing. Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required. Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures. Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary. Performs system/equipment hardware and software life-cycle support to include participating in design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data. Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment. Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines. Performs remediation for vulnerabilities or non-compliance items as required. Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary. Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor. Provides the following engineering and Data integration support: a. Engineering and data integration support to include base line configuration of servers, creation of documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001). b. Integration of web development and support of any current or future web-based projects. EDUCATION AND EXPERIENCE High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments. PHYSICAL DEMANDS Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Parker Poe is seeking an experienced IT Support Specialist to join our team as the primary onsite technical resource for our Charleston office while also supporting end users across the firm through our centralized IT Help Desk. This role is ideal for a self-driven, service-oriented IT professional who thrives in a hands-on environment, enjoys solving technical challenges, and takes pride in delivering exceptional support to attorneys and staff. This position will primarily be in-office with occasional travel and will participate in a rotating remote on-call schedule including evenings and weekends. This position plays a dual role: Providing elevated deskside support for the Charleston office, ensuring seamless operation of hardware, software, and audio-visual technologies, and Strengthening the firmwide IT Support Team by assisting with calls, emails, and tickets submitted to the Help Desk from all Parker Poe locations. Key Responsibilities Serve as the primary onsite IT support resource for the Charleston office, delivering professional, hands-on technical assistance to attorneys and staff. Provide remote support for the entire firm, helping manage Help Desk calls and email volume through timely, effective incident/problem resolution. Diagnose and resolve issues involving Windows, Microsoft 365 (Word, Excel, PowerPoint, Teams), laptops/desktops, printers, mobile devices, iManage, Citrix, and other firm-supported applications. Support and maintain conference room and videoconferencing technology, ensuring rooms are meeting-ready, providing meeting support, and resolving AV issues quickly. Install, configure, and deploy hardware, software, and peripherals; support equipment moves and workstation setups. Assist with inventory and asset management for all IT equipment in the Charleston office. Work closely with the IT Support Manager, CIO, and Charleston Office Administrator to ensure technology needs are addressed proactively and professionally. Help users adopt new and innovative tools, including emerging AI-enabled technologies used by the firm. Participate in a rotating after-hours on-call schedule that includes evenings and weekends. Travel occasionally to other locations for projects or onsite assistance. Perform other duties as assigned by leadership. What We're Looking For Minimum of two years of IT support experience. Professional services or law firm experience preferred. Strong technical knowledge and troubleshooting skills with the ability to work independently as the onsite resource for a remote office. Excellent communication, interpersonal, and customer service skills - including supporting a wide range of users from entry-level to advanced. Proficiency with Windows and Microsoft 365 (Word, Excel, PowerPoint, Teams) required. Knowledge of iManage, Citrix, conference room technology, and legal-specific applications preferred. Ability to lift up to 25 lbs., stoop, bend and kneel to work in tight spaces (e.g., under desks) to access equipment. Strong organizational skills with the ability to balance local responsibilities with firmwide Help Desk support. Excellent time management skills to juggle multiple priorities, urgent requests, and shifting deadlines Motivated, self-directed individual with ability to anticipate and resolve issues and work with minimal supervision. Committed to a collaborative mindset and to actively contribute to team-oriented goals. Why You'll Love Working Here At Parker Poe, you'll join a respected, forward-thinking law firm that values technology, innovation, and excellent client service. You will: Be part of a collaborative and supportive IT team with strong leadership and clear direction. Contribute to firmwide improvements by helping reduce Help Desk workload and elevate support quality across all offices. Work in an environment that embraces new technologies, including productivity tools and AI-driven solutions. If you want to make a meaningful impact, enjoy helping others succeed through technology, and thrive in a professional legal environment, we encourage you to apply.

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Charleston, SC and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests. Ensure devices are properly encrypted. Local On-Site Cabling. Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases. Gather analyze, and report end-user support trends. Assist tier 1 Service Desk with answering user calls. Other duties as assigned. Qualifications Required Skills and Experience High School with 0-3 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #dl #nss #tm Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $53,040.00 - USD $53,040.00 /Yr.

Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $20.00/Hr.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

**HELP DESK SPECIALIST (MCESS)** Bowhead is seeking aHelp Desk Specialistto provide customer support to the Defense Biometrics Identification System (DBIDS), Marine Corps Electronic Security System (MCESS) contract in Charleston, SC. This role supports the Installation Security and Mission Assurance Branch at HQMC and MCICOM. **Responsibilities** **Essential functions will include:** + Provide Tier I/II/III troubleshooting and coordinate site assistance visitsrelating to DBIDS operations across the Marine Corps + Provide phone support to user's to resolve issues + Deliver training Operator and Maintainer training and update training materials as required + Track hardware inventory and manage lifecycle replacement + Monitor cybersecurity posture, ATO/RMF status, and IA compliance + Generate weekly and monthly reports and After-Action Reviews (AARs) + Provide weekly briefs and monthly reports + Provide on-site desktop support as needed, provides general help desk support for User Assistance. + Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. + Utilize the Remedy System (or current ticketing system) to assign and track trouble calls as appropriate. + Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for assistance. + Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity. + Knowledge of Video Teleconferencing a plus. **Qualifications** + Minimum of five (5) years of relevant experience + Bachelor's degree required + Must possess the ability to, effectively and efficiently, communicate verbally with the user community. + Must be familiar with Department of Defense networking and security accreditation requirements. + Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. + DoD 8570/8140 cybersecurity certification preferred (Security +, GSEC, CASP or CISSP) + Ability to communicate effectively with all levels of employees and outside contacts + Experience with using the Defense Biometrics Identification System (DBIDS) preferred + Ability to travel extensively both domestically and internationally + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts + Strong interpersonal skills and good judgment with the ability to work alone or as part of a team **Travel Requirements:** + Active Passport. + Ability to travel 15%, both CONUS and OCONUS. + On some occasions, overnight travel may be required. **P** **hysical Demands:** + Must be able to lift up to 10-25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically **SECURITY CLEARANCE REQUIREMENTS:** Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. \#LI-JR1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2026-24456_ **Category** _Information Technology_ **Location : Location** _US-SC-Charleston_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _10% - 25%_

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR nr AVQdpvuj

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world's best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities Hands-on, in-office support for end-user technology to ~25 staff Triage, desk-side fixes, peripheral swaps, room readiness, vendor coordination, ticket hygiene, and prompt escalation for trading-critical issues Linux/Windows/MacOS endpoints, profiles, local apps, standard images Peripherals: monitors, docking stations, keyboards/mice, headsets, webcams, KVMs Trading desk ergonomics and cable management at the seat Market-data terminals/peripherals, hardware/setup only; software/data feed issues escalated per runbook Conferencing/AV meeting room readiness and daily room checks Telephone/softphones and headset configuration & swaps Secure printing/MFDs (user setup, jams, toner), badge association Joiners/Movers/Leavers hands-on tasks: device issue/return, desk moves Local “smart-hands” under remote guidance (racking thin clients, reseating cables, vendor escorts) Asset, spares, and consumables stock management; RMA handling/shipping/receiving for end-user gear Basic patching/reboots per schedule; enforcing endpoint encryption and MDM enrollment using standard tools Providing remote support to users in other offices as appropriate Qualifications Basic understanding and application of Password management, MFA, Encryption, Phishing, Endpoint Security, Proxy, Firewall Knowledge of ticketing Knowledge of management tools like JIRA and Confluence (preferred) Tower's headquarters are in the historic Equitable Building, right in the heart of NYC's Financial District and our impact is global, with over a dozen offices around the world. At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive - without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. At Tower, you'll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work - together. Tower Research Capital is an equal opportunity employer.

Job DescriptionDescription: Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site. Essential Duties and Responsibilities include the following, other duties may be assigned: Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats. Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts. Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product. Completes all related documentation required by the Company, the FAA and the customer. Communicates with customers and engineers concerning the status of repairs. Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company. Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats. Conducts training for customer maintenance personnel on the various aspects of RECARO seats. Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies. Provides input to Engineering concerning seat component design issues, proposals and revisions. Follows-up on changes to drawings and other documentation. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED equivalent required 0-2 years of repair and inspection experience in a FAA Repair Station environment. Must be able to work flexible hours as needed. Overtime and infrequent travel required on short notice. Must have a valid driver's license. Must be able to read and interpret detailed drawings and specifications. Must be able to accurately measure and make adjustments to meet specifications. Must be able to use rivet machine, air tools, hammers, clamps, wrenches and various other assembly tools. Requires a high degree of accuracy and attention to detail Must have good communication skills

Description IT Security Technician (s): 1 Department: Executive Office / IT Security Applications Accepted through Sunday, February 1, 2026. Salary Range: $70,054.40 ($33.68/hr.) - $108,596.80 ($52.21/hr.) Grade: 110 Hours: 8:00am - 5:00pm (Flexible) Position Summary: An IT Security Technician is responsible for working closely with the IT Security manager to maintain the security of computer systems and other technologies in a business setting. Their duties include working with other IT Technicians to configure security for hardware and software, and troubleshoot computer security issues, responding to security questions from company associates and updating malware protection devices to prevent viruses or computer hacking. Essential Functions: IT Security Technicians strive to keep the computer security technology of their company in good working order and accessible to customers and staff. They also work closely with their team, ensuring each situation is thoroughly resolved and all components are in working order. IT Technicians have the following responsibilities: Manage security technical support cases through phone, email, or personal interaction. Assist staff with hardware security repair or replacement. Assist users in troubleshooting common computer security issues or concerns. Install and update company security software and hardware as needed. Make recommendations to improve security of computer systems. Provide documentation for security support inquiries and resolutions. Upgrade and manage security systems to ensure they are operating effectively and efficiently. Maintain up to date security inventory information for all computing devices Assist with creation and maintenance of security/process/SOI documentation. Perform forensic evaluations in cases of breach or other security issues. Assist IT Security Manager in monitoring all aspects of the company cyber security Additional Duties Perform other related duties as assigned. Minimum Requirements Physical Requirements, Activities, and Working Conditions Ability to work independently. Repetitive motions - substantial movements of the wrist, hands, and/or fingers. Ability to lift 50 pounds and push wheel cart weighing over 150 lbs. Objects greater than 50 pounds requires a two-person operation. Ability to maneuver in various complex positions under desks, etc. for equipment installations. Ability to ascend and descend stairs and easily maneuver between buildings at the plants. Ability to operate personal computer including keyboard and mouse. Ability to visually read computer monitor. Ability to convey detailed information to co-workers and customers accurately and quickly. Good oral, listening, and written communication skills. Ability to operate and maintain motor vehicles. Education and/or Experience Associate Degree in a computer related field and two (2) years' experience working with security applications in the MS enterprise environment OR five (5) years' experience working with MS products in an enterprise environment Extensive knowledge of current Microsoft Operating Systems and Microsoft 365 security applications. Extensive knowledge of current endpoint security products and how to diagnose security related issues. Working knowledge of Microsoft network environment Ability to establish and maintain good working relationships with co-workers and other divisions. Prior work record indicating dependability and conscientiousness. Licenses, Certifications, Registrations Valid South Carolina Driver's License required. Training Needs: OSHA and Departmental safety training as required. Skills Based Training Standard Operating Instruction (SOI) per department requirements ISO 14001 standards for department and company. See Department Competency and Training Matrix for this position. Potential Career Path: ELIGIBILITY FOR PROMOTION TO VARIOUS POSITIONS THROUGHOUT THE COMMISSION DEPENDS UPON INDIVIDUAL QUALIFICATIONS, AND NOTED JOB PROGRESSIONS ARE NO GUARANTEE OF CAREER PATH TO THESE OR ANY OTHER JOB(S) AT THE COMMISSION. IT Security Manager

About Us: At Four Corners Building Supply, we are looking for people who want to bring their passion and expertise to help our rapidly growing business. Our formula is simple: take exceptional care of our employees, and they will take exceptional care of our customers. Job Summary: IT Tech will provide technical assistance to computer users at our Charleston, Summerville, and Hardeeville area locations. They will work directly with our leadership team and IT Support Provider. Responsibilities we'll trust you with: • Answer questions or resolve computer problems for clients in person, or via telephone or electronically. • Assist with computer hardware and software, including printing, word processing, email, and operating systems. • Assist in setting up and maintaining access for all staff to a variety of systems • Work directly with IT Support Provider to escalate and triage issues as they arise • Learn and be able to troubleshoot common ERP concerns • Maintain an organized inventory list of hardware items in working order • Assist in any warranty claims that may arise • Complete all necessary records and reports in a timely and accurate fashion • Conduct operations in a manner that promotes workplace safety • Perform other duties as assigned. Qualifications Preferred qualifications: • Associates or Bachelor's Degree in Technology • Background in fixing computers, either for personal use or for others • High level of expertise in all MS Office products, including Outlook, Teams, etc. • Comfort in a small company, matrixed organizational structure • Team player, with a willingness to learn Skills: • Self-driven with the ability to set and meet deadlines • Strong communication skills • Highly organized with excellent project management skills • Ability to establish and maintain professional relationships at all organizational levels • Able to get work done independently and as a member of a team • Detail-oriented • Takes pride in completed works Physical Requirements: • Frequent driving between locations while transporting hardware • Continuous exposure to computer screens • Frequent carrying and lifting - must be able to move and lift a minimum of 50 pounds • Continuous Sitting in one place • Works inside an office setting

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Pay rate is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online ********************** Posting Details POSTING INFORMATION Internal Title Temporary IT Service Desk Technician (F/T*) Department IT Support Services Minimum Requirements Associate degree or High School Diploma and two years computer troubleshooting and repair experience, or any equivalent combination of education, training, and experience. Experience in a call support center environment is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Required Knowledge, Skills and Abilities Proficient knowledge with PCs, MACs, Network devices, printers, VoIP and other computer peripherals. Proficient analyst, technical and troubleshooting skills. Knowledge of file servers, application servers and print servers. Knowledge of campus applications. Knowledge of computer/network operation systems and client software. Must have knowledge of networks with Ethernet, TCP/IP, wireless and other network protocols. Excellent customer service, communication (oral and written) and interpersonal skills. Ability to follow procedures and keep accurate records. Additional Comments Regarding Position Must be willing to work occasional evening and weekend hours. Must participate in on-call after-hours support. Occasional travel may be required. * The candidate filling this position may be eligible for healthcare benefits. Special Instructions to Applicants Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Pay rate is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online ********************** Hours Per Week 40 Pay Rate $20.25/HR Posting Date 01/13/2026 Closing Date 01/26/2026 Benefits * Health/Dental/Vision - Click Here * Life Insurance * Long Term Disability * Retirement * Free CARTA Bus Service * Employee Assistance Program (EAP) Open Until Filled No Posting Number T202602

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone Loading workstations for new hires, including desk and office setup with required hardware Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support Document procedures and best practices when necessary Requirements Bachelor's degree strongly preferred Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts This is a fulltime in-office role with the ability to work remotely on a limited basis after training 1-2 years' professional experience working in IT, tech-support, or related field Previous customer service experience strongly preferred Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals Excellent written, communication, and social skills The ability to work both independently and collaboratively with a team Strong analytical and critical-thinking skills; ability to develop creative solutions Ability to occasionally lift up to 50 pounds #LI-EG1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.

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