Post job

Requirements manager jobs in Rochester Hills, MI - 281 jobs

All
Requirements Manager
Vending Manager
  • Remarketing Vendor Strategy & Oversight Manager

    Stellantis Financial Services Us

    Requirements manager job in Auburn Hills, MI

    This is a hybrid role. Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ. Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Remarketing Vendor Strategy & Oversight Manager is responsible for developing and executing vendor management strategies that optimize performance, compliance, and cost efficiency across the remarketing ecosystem. This role ensures that third-party vendors deliver consistent, high-quality services aligned with business objectives, regulatory requirements, and customer experience standards. The manager will serve as the primary liaison between internal stakeholders and external vendors, driving accountability and continuous improvement. Essential Duties and Responsibilities: • Develop and implement a comprehensive vendor strategy for remarketing operations, including research, selection, onboarding, performance management, and risk mitigation. • Provide support for contract negotiations and renewals to ensure favorable terms. • Establish governance frameworks, KPIs, and SLAs to ensure vendor compliance and operational excellence. • Monitor vendor performance against KPIs and SLAs; identify opportunities for cost savings and efficiency improvements. • Lead vendor audits and implement corrective actions when necessary. • Manage vendor risk assessments and contingency planning. • Ensure vendors comply with regulatory requirements, company policies, and industry best practices. • Drive continuous improvement initiatives across vendor operations. • Partner with internal teams (Operations, Procurement, Legal, etc.) to align vendor strategies with overall business goals. • Provide insights and recommendations to leadership based on vendor performance data and market trends. Qualifications and Competencies Required Required Experience: • Minimum of 5 years in vendor management, procurement, or remarketing operations. • Minimum 3 years of leadership or managerial experience, including team oversight and performance management. • Proven experience in developing vendor strategies and managing large-scale vendor relationships. Education: • Bachelor's degree in Business, Supply Chain, Operations Management, or related field Skills Required: • Strong negotiation, analytical, and problem-solving skills. • Excellent communication and stakeholder management abilities. • Proficiency in vendor management systems and data analytics tools. • Proficiency in Excel • Overtime required - as needed. • Travel 0-10% - as required. • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ Qualifications Preferred: • Experience in automotive remarketing or asset management. • Detail-oriented with a high level of accuracy. • Strong organizational skills and ability to manage multiple priorities. • Collaborative mindset with a proactive approach to problem-solving. • Familiarity with compliance and audit processes. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.
    $82k-126k yearly est. 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Manager

    Subway-4121-0

    Requirements manager job in Belleville, MI

    Job DescriptionMonthly bonuses up to $200Free employee meals Full hands-on training As part of the Subway Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Managing inventory and money control systems Coordinating local marketing initiatives, including community outreach Recruiting staff Maintaining standards of restaurant safety and security Being a team player In addition to the role of a Manager, key parts of your day to day will consist of: Recruiting and rewarding outstanding Team members Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes Maintaining business records and analyzing them to help increase sales Identifying and contacting prospective Guests to promote sales Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window Planning special events and promotions As a Subway Team Member, you'll have access to: Brand partnership discounts Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff. ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
    $71k-108k yearly est. 8d ago
  • Manager

    Subway-14202-0

    Requirements manager job in Waterford, MI

    Job DescriptionAs part of the Subway Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Managing inventory and money control systems Coordinating local marketing initiatives, including community outreach Recruiting staff Maintaining standards of restaurant safety and security Being a team player In addition to the role of a Manager, key parts of your day to day will consist of: Recruiting and rewarding outstanding Team members Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes Maintaining business records and analyzing them to help increase sales Identifying and contacting prospective Guests to promote sales Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window Planning special events and promotions As a Subway Team Member, you'll have access to: Brand partnership discounts Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff. ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
    $71k-109k yearly est. 18d ago
  • Detroit SWIMS Manager

    YMCA Detroit 3.8company rating

    Requirements manager job in Detroit, MI

    LIKE BEING IN THE WATER? MAKE A SPLASH WITH A JOB AT THE Y! Now Hiring Detroit SWIM Manager at the YMCA YMCA Employee Benefits FREE Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan General Function The Detroit SWIMS Manager will assure the safety of all aquatic participants in and around the pool area, maintain a safe pool environment, provide lifeguard and safety training, and assist with scheduling and managing lifeguards. Education/Experience/Training/Certifications One to two years or experience as a lifeguard, swim instructor, LGI, or coordinator is preferred. Experience in a YMCA aquatics department is strongly preferred. Certifications in WSI/YSLI, CPR-Pro, AED, Emergency O2 and First Aid are required. American Red Cross lifeguard license, LGI is preferred, CPO certification; must obtain within 3 months of hire. Candidates must possess leadership skills with the capacity to rally a team around a goal. Position Benefits $300 Signing Bonus! Free Training! Paid Time Off and 10 Paid Holidays Medical, Dental, Vision, Life, and AD&D Insurance Short-term/Long-term Disability and Flexible Spending Account Job Duties & Responsibilities Function as head lifeguard and lead teacher, guarding and teaching a minimum of 25 hours per week. Conducts orientation of new staff members to the YMCA aquatics environment. Approximately 15 hours per week will be applied to administrative duties such as time sheets, returning phone calls and emails, and scheduling lifeguards and instructors. Builds authentic relationships with students and parents Abilities & Skills Ability to instruct and observe participants in proper stroke techniques. Ability to lift equipment, and to lift a small to average size child. For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).
    $71k-110k yearly est. 9d ago
  • Manager

    Subway-22767-0

    Requirements manager job in West Bloomfield, MI

    Job DescriptionAs part of the Subway Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Managing inventory and money control systems Coordinating local marketing initiatives, including community outreach Recruiting staff Maintaining standards of restaurant safety and security Being a team player In addition to the role of a Manager, key parts of your day to day will consist of: Recruiting and rewarding outstanding Team members Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes Maintaining business records and analyzing them to help increase sales Identifying and contacting prospective Guests to promote sales Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window Planning special events and promotions As a Subway Team Member, you'll have access to: Brand partnership discounts Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff. ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
    $71k-109k yearly est. 18d ago
  • Manager

    Art & Jake's Sports Bar

    Requirements manager job in Sterling Heights, MI

    Benefits: Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Vision insurance Bonus based on performance Flexible schedule Free uniforms Company Overview: We are a high-volume sports bar and grill, a neighborhood favorite for families and individuals to celebrate a special occasion, catch the big game or just to have lunch or dinner. With over 100 tvs showing all sporting events, there is never a dull moment in our bar. We provide a fast paced and exciting environment for our staff, and we also provide the tools to for our staff to be successful. We only use the best ingredients available to make every meal remarkable. Job Summary: We are seeking an efficient and flexible Restaurant Manager who will handle our high-volume, full-service bar restaurants. You will be accountable for the financial and operational performance of the restaurant. As a Restaurant Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring, and training standpoint. You will also ensure that the restaurant follows all local, state, and federal regulations. As a Restaurant Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Responsibilities: To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time. Including relatable job responsibilities in your restaurant manager job description helps attract talented candidates. Some examples include: Establishes restaurant business plans by surveying restaurant demand. Meets restaurant financial objectives by developing finances. Attracts patrons by developing and implementing marketing, advertising, and public and community programs. Controls purchases and inventory by meeting with the account manager. Maintains operations by following standard operating procedures, aiming for consistent productivity and quality. Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings. Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training. Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures. Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry. Accomplishes company goals by accepting ownership for accomplishing new and different requests. Qualifications: Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety Strong understanding of cost and labor systems that lead to restaurant profitability Strong communication and leadership skills Comfort working with budgets, payroll, revenue, and forecasting Ability to lead big groups of people Benefits/Perks: An extensive and well-rounded training program Continued career development and growth opportunities Medical, dental, and vision insurance Bonus Program
    $71k-109k yearly est. 13d ago
  • Manager - 1481

    Hardee's Franchises-Boddie-Noell Enterprises

    Requirements manager job in Southgate, MI

    Click HERE to Apply!Job Title - Restaurant Manager/Hardee's NOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for. If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement. Who Are We? "WE BELIEVE IN PEOPLE" Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can. What is our Team Approach? Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example. What Will You Do?Job Purpose Statement To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with constant focus on profitability. Job Functions Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations. Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard. Train and develop crew under the direction of the Senior/General Manager. Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed. Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc. Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variance standard. Maintain reports and records based on company standards and in compliance with state and federal regulations. Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures. Responsible for all cash. Ensure adherence to cash procedures. Ensure personal appearance meets company standard and displays professionalism at all times. Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all. Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance. * Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. What Will You Need? Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize and train successful talent 2 years of management experience Available to work all shifts and weekends Ability to pass background check and drug screen Valid Driver's License Strong conflict-resolution skills Consistent and Reliable Cheerful and Positive Attitude Excellent communication skills Loves Serving and Helping Others What is in it for You? Now Paying Weekly Fun & Flexible Work Environment Paid Training 401K Vacation, Sick, Holiday & Bereavement pay Discounted Meals During Shift Medical, Dental, Vision & Life Insurance Opportunity to Advance Bonus Program Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry. Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need. Corporate Chaplains - Offers care to employees with personal and professional life issues. *Veterans and those with previous military experience are encouraged to apply! EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC
    $71k-109k yearly est. Auto-Apply 49d ago
  • FP & A Manager

    Neapco Europe Gmbh 4.3company rating

    Requirements manager job in Farmington Hills, MI

    Since 1921, Neapco has been a leading supplier of innovative driveline solutions to original equipment manufacturers and the global automotive industry. Neapco designs, manufactures, and distributes high quality, cost-effective OEM and aftermarket driveline products for automotive, light truck, heavy truck, off-road, off-highway, agriculture, and industrial applications . Recognized by Crain's Fast 50 in recent years, including 2020, and honored with multiple Supplier Quality Awards, Neapco's agile, passionate, and diverse approach fuels a relentless focus on establishing, maintaining, and strengthening enduring professional partnerships.
    $73k-113k yearly est. Auto-Apply 5d ago
  • Manager

    Subway-24941-0

    Requirements manager job in Howell, MI

    Job DescriptionAs part of the Subway Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Managing inventory and money control systems Coordinating local marketing initiatives, including community outreach Recruiting staff Maintaining standards of restaurant safety and security Being a team player In addition to the role of a Manager, key parts of your day to day will consist of: Recruiting and rewarding outstanding Team members Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes Maintaining business records and analyzing them to help increase sales Identifying and contacting prospective Guests to promote sales Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window Planning special events and promotions As a Subway Team Member, you'll have access to: Brand partnership discounts Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff. ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
    $71k-108k yearly est. 18d ago
  • FP&A Manager - Consolidations

    Dana Corporation 4.8company rating

    Requirements manager job in Novi, MI

    Job Purpose Dana is seeking a strategic and detail-oriented Manager - Consolidations to lead the consolidation, forecasting, and analysis of financial results across the enterprise. This role is pivotal in driving financial transparency, supporting executive decision-making, and enhancing planning processes. The ideal candidate will bring deep financial expertise, advanced technical capabilities, and strong communication skills to engage with stakeholders at all levels, including frequent interaction with the C-suite. Job Duties and Responsibilities Financial Reporting & Analysis * Lead the consolidation and analysis of monthly, quarterly, and annual financial results, including income statement, balance sheet, and cash flow. * Develop and manage the financial planning calendar to ensure timely and accurate close processes across departments and business units. * Deliver insightful variance analysis and performance evaluations against budget and forecast. * Assess profitability and operational effectiveness across departments, business units, product lines, and customers. * Provide actionable insights on: * Sales and pricing trends * Material and logistics costs * Conversion and structural costs * Marketing ROI and cost control Planning & Forecasting * Coordinate the development and execution of the Annual Operating Plan (AOP) and Long Range Strategic Plan (LRP). * Align planning timelines and deliverables across business units and corporate functions. * Synthesize inputs from stakeholders to produce consolidated forecasts and strategic financial narratives. * Support scenario planning and sensitivity analysis to guide strategic decisions. Process Improvement & Automation * Identify opportunities to improve the timeliness, accuracy, and effectiveness of financial processes. * Champion lean principles and automation to enhance team productivity and reporting efficiency. * Recommend and implement system and process enhancements to support scalable growth. Executive Support & Special Projects * Prepare ad hoc reports and presentations for senior leadership and board-level discussions. * Support strategic initiatives and cross-functional projects with financial modeling and analysis. Qualifications Experience * Minimum 10 years of progressive experience in Finance, with at least 5 years in a senior FP&A or corporate finance role. * Proven experience in enterprise financial systems and advanced analytics tools. Technical Skills * Expertise in Power BI with Copilot, Hyperion, SAP, and Azure. * Hands-on experience with AI/ML tools, Knime, Python, and R. * Advanced proficiency in Microsoft Excel and Word; experience with automation and data visualization preferred. Soft Skills * Strong analytical and problem-solving skills with high attention to detail. * Excellent communication and interpersonal skills; able to influence and collaborate across all levels. * Ability to manage multiple priorities and deliver under tight deadlines. * Self-starter with a proactive mindset and minimal need for supervision. Education * Bachelor's degree in Finance, Accounting, or related field required. * MBA or advanced degree preferred. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together
    $95k-135k yearly est. 34d ago
  • Onboarding Manager

    Spoton 4.4company rating

    Requirements manager job in Royal Oak, MI

    About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. We are looking for an Onboarding Manager! The Manager, Onboarding leads a team of specialists, driving operational excellence and process improvements. This role ensures delivery against strategic objectives while developing team capabilities and fostering collaboration across departments. This team is essential in delivering a seamless and exceptional Point of Sale (POS) implementation experience for clients. This role is responsible for driving team performance against key metrics such as time to install, activation rates, and client satisfaction (NPS/CSAT), while upholding a high standard of service. The objective is to foster continuous process improvement, strengthen cross-departmental collaboration, and support team development to ensure the best possible onboarding outcomes for clients. Responsibilities Team Leadership & Development Lead and develop a team of specialists and associate managers, fostering accountability, engagement, and performance. Set clear goals and performance expectations aligned with departmental objectives. Provide regular coaching, feedback, and professional development opportunities to build team capability. Oversee workload allocation, ensuring balanced capacity, productivity, and service quality. Manage recruitment, onboarding, and training to build a high-performing team culture. Client & Cross-Functional Partnership Act as a key point of contact for client-facing teams and stakeholders to ensure alignment on project requirements and timelines. Anticipate client and partner needs, providing proactive solutions and maintaining strong, collaborative relationships. Coordinate with internal functions (Implementation, Product, Operations, etc.) to ensure smooth project execution and issue resolution. Communicate updates, progress, and risks clearly to senior leadership and key stakeholders. Operational Execution & Process Improvement Oversee execution of multiple concurrent projects, ensuring on-time delivery and adherence to quality standards. Identify and implement process improvements to increase efficiency, scalability, and accuracy. Monitor team metrics and performance dashboards to drive accountability and continuous improvement. Partner with other managers to standardize best practices and optimize end-to-end workflows. Training, Quality & Standards Establish and maintain high quality and consistency standards across all team outputs. Lead periodic quality reviews, identifying trends and coaching opportunities. Develop and maintain team training resources and SOPs to ensure consistency across roles and projects. Champion operational excellence and knowledge sharing across the broader function. Hold the team accountable for following documented processes: Standard Operating Procedures (SOPs), Service-level Agreements (SLAs), and checklists. Onboarding Oversight Oversee the team's client communication to ensure a positive, professional experience from onboarding to activation. Address escalated client concerns or complex issues and support the team in resolution efforts. Track client feedback and ensure the team implements improvements based on insights from surveys, NPS, and CSAT scores. Collaborate with other departments, including Technical Services, Sales, and Success, to drive seamless integrations and support. Evaluate team performance metrics to uncover trends and areas for enhancement by utilizing KPIs such as installation time, client satisfaction, and activation rates. Partner with Quality Assurance to ensure the team follows processes and sets the clients up for success. Skills & Knowledge Advanced leadership, coaching, and team development skills. Strategic thinking and operational planning abilities. Strong problem-solving, decision-making, and analytical capabilities. Ability to drive performance improvements by identifying trends, analyzing data, and implementing action plans to achieve team KPIs and enhance client satisfaction. Proficiency with relevant systems, tools, and metrics-driven management. Effective stakeholder management and cross-functional collaboration. Strong understanding of restaurant management systems and software solutions, with the ability to guide and mentor the team on their effective use in client onboarding and training. Exceptional organizational and multitasking abilities, with the capability to manage competing priorities, track team performance, and ensure project deadlines are met. Ability to maintain professionalism and composure when managing high-pressure situations or working with various client personalities and expectations. Knowledge of or experience in restaurant operations, management, or hospitality technology. Knowledge of or experience in a client-facing implementation, project management, or consulting role. Knowledge of using Customer Relationship Management (CRM) tools (Salesforce preferred) Qualifications: Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. Previous Experience 8+ years of professional experience in customer success or related roles. 3+ years of experience managing and developing high-performing teams. Experience in fintech or SaaS environments preferred. Bachelor's degree in Hospitality Management, Business Administration, or a related field required. An equivalent combination of education and experience may be considered. Relevant professional certifications (e.g., Customer Success Management, Project Management) a plus Fluent in English (written and verbal). Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: Medical, Dental and Vision Insurance 401k with company match RSUs Paid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: Our base pay range starts at $70,000 -$85,000 for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate's location and experience. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an e-verify company.
    $70k-85k yearly Auto-Apply 60d ago
  • Sanitation Manager

    Aunt Millie's Careers 4.2company rating

    Requirements manager job in Plymouth, MI

    Sanitation Manager Reports to: VP of Quality Assurance About Aunt Millie's: Aunt Millie's, a popular family-owned bakery, has been celebrated for its commitment to quality and community since its inception. Renowned for producing a wide range of baked goods from breads to pastries, Aunt Millie's prides itself on using traditional recipes and fresh, locally sourced ingredients. This establishment not only offers a nostalgic embrace of home-style baking but also operates with a forward-thinking mindset towards sustainability and innovation in food production. Why Work Here: We are proud of the products we make and we're even more proud of how we make them. Aunt Millie's combines the best ingredients, recipes, and people to produce consistently high-quality breads and rolls that you will be proud to represent. We invest in good ingredients and good people alike, so that at Aunt Millie's you'll have more than a job, you'll have a career you can be proud of. Perks and Benefits: Standard benefit package may be offered depending on position. To be discussed during the interview. Position Summary: Oversee the facility Quality Assurance Department, Sanitation Department, and all Quality Management System (QMS) related activities. Manages and ensures smooth functionality of the Sanitation Department to maintain the sanitary condition of food-contact surfaces and the facility environment through cleaning and sanitizing. Adheres to FSMA Regulations, GFSI, and the Company's dedication to Quality Control, Food Safety and High Sanitation Standards, utilizing the most cost-efficient means. Essential Job Functions: Tracks required and completed cleaning activities throughout all areas of the facility and outside grounds utilizing cleaning schedules. Conducts post-cleaning inspections and ATP swabbing verifications. Tracks and reports out on KPI data related to cleaning effectiveness (ATP swabbing, environmental testing, complaints). Conducts departmental training and evaluates training effectiveness periodically. Develop/maintains current SSOPs and assigns work orders to Sanitation team members. Works directly with chemical supplier to maintain the current list of all Sanitation and janitorial chemicals, SDSs, and chemical usage training documentation. Orders and ensures adequate departmental supplies are on hand, schedules outside service providers as needed. Oversee all product analytical and physical testing conducted as well as process control verifications. Manages plant self-inspection program, documents and assigns corrective actions accordingly. Monitors the facility pest management program and oversees other operational programs as needed. Initiates Root Cause Analysis (RCAs) related to cleaning effectiveness, product quality, food safety, customer complaints and employee safety. Works cross-functionally with other department heads to complete investigations, RCAs, corrective actions, and other problem solving as needed. Conducts customer complaint investigations and reports findings to corporate Quality and Customer Service. Manages facility food safety and workplace safety employee training program. Acts as Food Safety (HACCP) and Food Defense Team Coordinators (Certification required). Maintains current Food Safety Plan (HACCP) and Food Defense plan. Conducts plant internal audits as prescribed by corporate policy. Aids plant manager in facilitating all third party, Regulatory, and customer required audits. Communicates with the Plant Manager on all problems, both sanitation and labor, to ensure efficient operations. Maintains strict GMPs, Food Safety, and personnel Safety standards. Stays current on regulations and industry standards as it relates to Sanitation, Product Quality and Food Safety. Schedule and oversee the work of sanitation staff, ensuring adequate coverage during production and non-production hours. Oversee receiving department, and receiver. Ensures that the companies receiving program is in place and is being properly carried out. Ensures that there are efficient amounts of ingredients and packaging supplies. Performs other related duties as assigned by management. Minimum Position Qualifications/Education: Bachelor's degree in food science, Microbiology or related field preferred, equivalent experience will be considered. Computer experience with the following systems is preferred: ERP, Microsoft Office. Minimum 3-5 years' experience in sanitation management, preferably in a food manufacturing environment. Experience with GFSI Certifications. Basic understanding of inventory control procedures. Strong understanding of food safety regulations, including GMPs, and SSOPs. Familiarity with cleaning chemicals, sanitation equipment, and best practices in food manufacturing sanitation. Excellent leadership, organizational, and communication skills. Extremely organized and able to work with minimum supervision. Ability to develop professional relationships internally and with outside vendors. Working Conditions: Ability to work in a food manufacturing environment, including exposure to allergens, varying temperatures hot/cold, humidity levels, and noise. Must be able to lift and move equipment or materials weighing up to 50 pounds as needed. Flexibility to work shifts, including nights, weekends, and holidays, based on plant needs. Must be able to work on unforgiving surfaces and access all areas of operations throughout facility to conduct investigations when necessary. Prolonged periods of standing/sitting and working on a computer.
    $70k-109k yearly est. 4d ago
  • Manager Salary

    Buddy's Pizza 4.1company rating

    Requirements manager job in Auburn Hills, MI

    Full job description ManagerBuddy's StoryOver 75 years ago a new style of pizza was born in the Motor City, and it was different. What makes a pizza Detroit-Style?The same things that made Detroit, MI- a little bit of ingenuity, stubborn spirit, and a whole lot of heart. It sparked an original idea back in 1946 to take a steel auto pan, create something new and make Buddy's the birthplace of Detroit-Style Pizza. Detroit-Style Pizza is recognizable by its iconic square shape and crunchy, cheesy corner slices.Founded on the corner of Six Mile and Conant Buddy's has now grown to over 20 locations and is expanding throughout the mid-west to introduce Detroit-Style Pizza beyond the Detroit area.Job purpose The Manager will have full scope of responsibility for all specific departments of a Buddy's unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development. The scheduling expectations of this role will be to work a minimum of 5 days/50 hours per week. Essential Functions Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness. Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures. Execute daily staff pre-shift briefings on all scheduled shifts. Provides continuous directions for staff members to ensure operational and procedural measures. Complete all Manager accounting reports as instructed General Manager. Monitors and identifies all unit sales and labor reports. Identifies operational opportunities by creating and implementing plans to address department areas and store goals. Supervises that all line checks are accurate throughout all shifts. Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development. Demonstrates a safe work environment to reduce the risk of injuries and accidents. Oversee all deliveries to confirm products and billing accuracy. Promotes a positive Buddy's experience for all guests. Approves all unit comps, promos, credits, and guest requests. Leadership Duties: Assists with staff hiring, training, and scheduling. Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record. Does employee reviews and evaluations. Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary. Ensures all employees adhere to Buddy's uniform policy and standards. Qualifications Minimum 3 years' experience in a general management role in a full-service restaurant. Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations. The ability to communicate effectively will be at all levels of staff with strong problem solving and decision-making skills. Knowledge of employment law and ability to maintain confidentiality. Must possess excellent customer service and critical thinking skills. Must possess and demonstrate solid computer skills. Working conditions/Physical Demands Must be able to articulate clearly and listen attentively to employees and guests. Must be able to stand and walk for an entire shift. Must be able to reach, lift and bend. Ability to work with kitchen equipment. You must be able to lift to 50 pounds comfortably. At Buddy's we have a long history of celebrating diversity. We are committed to fostering an inclusive workplace that accepts all individuals and their differences. As an equal opportunity employer, we prohibit discrimination and harassment in accordance with federal, state, and local laws.
    $37k-51k yearly est. 7d ago
  • Valuations (VAS) Manager

    UHY 4.7company rating

    Requirements manager job in Sterling Heights, MI

    JOB SUMMARYAs a Manager within the Valuation team, you will be a key member of our current and future growth, responsible for leading and overseeing complex valuation engagements for our clients and mentoring staff. Leveraging your expertise in financial analysis, market research, and valuation methodologies, you will guide a team of professionals in delivering high-quality valuation services. This role offers a unique opportunity to lead and shape the strategic direction of our valuation practice while providing important insights to our clients. Conduct comprehensive financial analysis, including financial modeling, discounted cash flow (DCF) analysis, and comparative market analysis Conduct in-depth research on industry trends, market conditions, and economic factors to inform valuation assumptions and methodologies Prepare detailed valuation reports and presentations Identify and pursue new business opportunities by networking with potential clients, preparing proposals, and participating in business development activities to expand the firm's valuation services Assist management in planning and managing engagement activity and follow through to achieve results Demonstrate technical knowledge effectively through written and verbal communication Manage valuation consulting engagements, serving as the primary point of contact for clients and ensuring successful project delivery Mentor and train new staff in areas of expertise and responsibility Recognize needs and issues pertinent to client activity and demonstrates ownership of engagement's day-to-day tasks and activities Oversee the development and execution of complex valuation models, including discounted cash flow (DCF), market comparable, and scenario analysis Ensure the accuracy and compliance of valuation reports, presentations, and documentation with industry standards and regulatory requirements Proficient in use of all technology necessary to performance execution, including advanced Excel modeling and common finance-related software Supervisory responsibilities Will supervise subordinate team members Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift to 15 pounds at a time Travel required Some travel may be required to client sites during engagements Required education and experience Bachelor's degree in accounting, finance, economics, or a related field 4 - 6 years in relevant position Certified Valuation Analyst, Chartered Financial Analyst, Accredited Senior Appraiser, Financial Modeling & Valuation Analyst, and/or Certified Public Accountant with Accredited in Business Valuation designation Preferred education and experience Master's degree in accounting, finance, economics, or a related field Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $89k-111k yearly est. Auto-Apply 60d+ ago
  • Assitant Manager

    Baskin-Robbins 4.0company rating

    Requirements manager job in Warren, MI

    Assistant Manager Assistant Managers support General Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. They assist in the development of Shift Leaders and crew and fulfill accountabilities assigned by the General Manager. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming an Assistant Manager for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: * Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. * Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the General Manager. * Support development of team members through effective cross training, deployment, and delegation of responsibilities. * Hold team members accountable for their behavior and performance, addressing concerns promptly. * Hold guests as highest priority and role model exceptional guest service. * Ensure Brand standards and systems are executed. * Drive sales through effective execution of restaurant standards and marketing initiatives. * Delegate and lead processes to control labor costs, food costs, and cash. * Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. * Work with General Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. * Comply with all restaurant, Brand, and franchisee policies. Qualifications: * Able to clearly express oneself verbally and in writing (English) * Restaurant, retail, or supervisory experience * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. Benefits Include: * Completive Weekly Pay * Medical Insurance with Company contribution (full time employees) You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10125541"},"date Posted":"2025-09-18T10:58:08.083610+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"11 Independence Blvd","address Locality":"Warren","address Region":"NJ","postal Code":"07059","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assitant Manager
    $29k-39k yearly est. 60d+ ago
  • Starbucks Manager (Full Time)

    Busch's Inc. 4.4company rating

    Requirements manager job in Brighton, MI

    Job Description Starting Wage- Up To: $21/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? Flexible schedules Employee discounts 401K with company match Tuition reimbursement Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: Provide guests with prompt, friendly service including determining their coffee interests and needs. Educates guests by presenting and explaining the coffee drink menu and answering questions. Provide quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Record drink orders accurately and immediately after receipt into the register system. Accept guest payment, process credit card charges and make change (if applicable) Wash and sterilize equipment Prepare garnishes for drinks Follow health, safety and sanitation guidelines for all products. Maintain cleanliness in all areas of the coffee station including counters, sinks, utensils, shelves and storage areas. Report all equipment problems and maintenance issues to manager. Stock and replenish inventory and supplies. Participates in all sales promotions effectively and efficiently. Interviewing and hiring baristas. Planning, assigning and directing work. Assisting baristas to maximize sales and guest service through coaching, counseling, evaluations, and mentoring. Ordering and receiving product. Demonstrate behaviors that will win guests for life. Demonstrate personal accountability for meeting expectations, goals, and quality of work. Communicate clearly and in a timely manner and use constructive feedback to make improvements. Work together as one team by recognizing accomplishments, demonstrating respect and appreciation, and actively helping others. Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. Consistently follow Busch's policies and procedures. Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Requirements: High school diploma Must be AST-certified Proficient communication and interpersonal skills, including written, verbal and listening skills Proficient selling skills, including the ability to ask questions, listen, and make product recommendations Proficient merchandising skills including fresh and appealing displays in service, self-service and bakery areas and effective cross merchandising throughout the store Proficient cleaning abilities to meet sanitation and visual standards
    $21 hourly 15d ago
  • FP & A Manager

    Neapco Holdings LLC 4.3company rating

    Requirements manager job in Farmington Hills, MI

    Since 1921, Neapco has been a leading supplier of innovative driveline solutions to original equipment manufacturers and the global automotive industry. Neapco designs, manufactures, and distributes high quality, cost-effective OEM and aftermarket driveline products for automotive, light truck, heavy truck, off-road, off-highway, agriculture, and industrial applications . Recognized by Crain's Fast 50 in recent years, including 2020, and honored with multiple Supplier Quality Awards, Neapco's agile, passionate, and diverse approach fuels a relentless focus on establishing, maintaining, and strengthening enduring professional partnerships. As we celebrate our 100-year anniversary, we continue our long tradition of quality and excellence by placing our team members first, from safety and personal enrichment to professional development, Neapco is excited to add an FP&A Manager to our team. This position will report to Corporate Controller and is based at our World Headquarters and Technical Center in Farmington Hills, Michigan. It is extremely important this team member be aligned with Neapco's Core Values of Partnership, Passion, Agility, Teamwork, Integrity, and Diversity. Compensation dependent upon qualifications. Job Description: FP&A Manager Key Responsibilities Lead consolidation of annual budget, quarterly forecast, and weekly/monthly rolling forecast processes Own monthly financial performance reviews, including variance analysis and executive reporting Develop and maintain financial models related to volume, pricing, margins, and cost structure Support month-end close by reviewing actuals and ensuring alignment with forecasts Support long-range planning aligned with customer programs, capacity, and capital investments Lead peer benchmarking tracking and reporting to executive team Be a key team member leading integration of recent acquisition Maintain Risks and Opportunities tracking process Prepare monthly Capex details & distribute to stakeholders Track working capital performance including reporting on inventory Create and enhance management reporting, dashboards, and KPIs with a focus on analytics that will drive action Participate in AI investigation and implementation activities Coordinate preparation and submission of two monthly executive summary letters Partner with plants and business-units to consolidate results and ensure alignment to corporate targets Administer Capital Expenditure Request (CER) process (meetings, approvals, tracking) Provide financial leadership for cost reduction, operational excellence, and lean initiatives Lead and develop FP&A analysts Ensure data integrity across ERP and reporting systems Drive continuous improvement of FP&A processes, tools, and reporting cadence Ensure compliance with internal controls, corporate policies, and audit requirements Lead the preparation of yearly financial calendar Perform ad hoc financial analysis as needed Preferred Skills Strong financial modeling and analytical skills MBA, or CPA is a plus Critical thinking and problem-solving skills Ability to meet deadlines and work in dynamic environment Advanced Excel & PowerPoint skills Experience with Adaptive Insights is a plus Ability to work with confidential information Strong attention to detail and organizational skills Self-starter and enjoy working hands-on Demonstrates high level of interpersonal skills to work effectively with others and with all levels of personnel Education 5+ years of qualified-related experience and a Bachelor's Degree in Accounting, Finance or other relevant areas Neapco recognizes that our team members are our most valuable asset, and we are committed to providing them with a safe, drug-free workplace fostering respect and ethical treatment. Unlawful discrimination in employment decisions based on race, color, religion, ethnic/national origin, age, sex, veteran status, disability, or any similar protected status is strictly prohibited. In return for their expertise and shared commitment to our goals, we offer our team members competitive salaries and a comprehensive benefits package. ************** #LI-Hybrid
    $73k-113k yearly est. Auto-Apply 4d ago
  • Onboarding Manager

    Spoton 4.4company rating

    Requirements manager job in Royal Oak, MI

    We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. * Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users * Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. We are looking for an Onboarding Manager! The Manager, Onboarding leads a team of specialists, driving operational excellence and process improvements. This role ensures delivery against strategic objectives while developing team capabilities and fostering collaboration across departments. This team is essential in delivering a seamless and exceptional Point of Sale (POS) implementation experience for clients. This role is responsible for driving team performance against key metrics such as time to install, activation rates, and client satisfaction (NPS/CSAT), while upholding a high standard of service. The objective is to foster continuous process improvement, strengthen cross-departmental collaboration, and support team development to ensure the best possible onboarding outcomes for clients. Responsibilities Team Leadership & Development * Lead and develop a team of specialists and associate managers, fostering accountability, engagement, and performance. * Set clear goals and performance expectations aligned with departmental objectives. * Provide regular coaching, feedback, and professional development opportunities to build team capability. * Oversee workload allocation, ensuring balanced capacity, productivity, and service quality. * Manage recruitment, onboarding, and training to build a high-performing team culture. Client & Cross-Functional Partnership * Act as a key point of contact for client-facing teams and stakeholders to ensure alignment on project requirements and timelines. * Anticipate client and partner needs, providing proactive solutions and maintaining strong, collaborative relationships. * Coordinate with internal functions (Implementation, Product, Operations, etc.) to ensure smooth project execution and issue resolution. * Communicate updates, progress, and risks clearly to senior leadership and key stakeholders. Operational Execution & Process Improvement * Oversee execution of multiple concurrent projects, ensuring on-time delivery and adherence to quality standards. * Identify and implement process improvements to increase efficiency, scalability, and accuracy. * Monitor team metrics and performance dashboards to drive accountability and continuous improvement. * Partner with other managers to standardize best practices and optimize end-to-end workflows. Training, Quality & Standards * Establish and maintain high quality and consistency standards across all team outputs. * Lead periodic quality reviews, identifying trends and coaching opportunities. * Develop and maintain team training resources and SOPs to ensure consistency across roles and projects. * Champion operational excellence and knowledge sharing across the broader function. * Hold the team accountable for following documented processes: Standard Operating Procedures (SOPs), Service-level Agreements (SLAs), and checklists. Onboarding Oversight * Oversee the team's client communication to ensure a positive, professional experience from onboarding to activation. * Address escalated client concerns or complex issues and support the team in resolution efforts. * Track client feedback and ensure the team implements improvements based on insights from surveys, NPS, and CSAT scores. * Collaborate with other departments, including Technical Services, Sales, and Success, to drive seamless integrations and support. * Evaluate team performance metrics to uncover trends and areas for enhancement by utilizing KPIs such as installation time, client satisfaction, and activation rates. * Partner with Quality Assurance to ensure the team follows processes and sets the clients up for success. Skills & Knowledge * Advanced leadership, coaching, and team development skills. * Strategic thinking and operational planning abilities. * Strong problem-solving, decision-making, and analytical capabilities. * Ability to drive performance improvements by identifying trends, analyzing data, and implementing action plans to achieve team KPIs and enhance client satisfaction. * Proficiency with relevant systems, tools, and metrics-driven management. * Effective stakeholder management and cross-functional collaboration. * Strong understanding of restaurant management systems and software solutions, with the ability to guide and mentor the team on their effective use in client onboarding and training. * Exceptional organizational and multitasking abilities, with the capability to manage competing priorities, track team performance, and ensure project deadlines are met. * Ability to maintain professionalism and composure when managing high-pressure situations or working with various client personalities and expectations. * Knowledge of or experience in restaurant operations, management, or hospitality technology. * Knowledge of or experience in a client-facing implementation, project management, or consulting role. * Knowledge of using Customer Relationship Management (CRM) tools (Salesforce preferred) Qualifications: Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. Previous Experience * 8+ years of professional experience in customer success or related roles. * 3+ years of experience managing and developing high-performing teams. * Experience in fintech or SaaS environments preferred. * Bachelor's degree in Hospitality Management, Business Administration, or a related field required. * An equivalent combination of education and experience may be considered. * Relevant professional certifications (e.g., Customer Success Management, Project Management) a plus * Fluent in English (written and verbal). Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: * Medical, Dental and Vision Insurance * 401k with company match * RSUs * Paid vacation, 10 company holidays, sick time, and volunteer time off * Employee Resource Groups to build community and inclusion at work * Monthly cell phone and internet stipend * Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: * Our base pay range starts at $70,000 -$85,000 for this role * Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan * Offers will be reflective of the candidate's location and experience. We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at ******************. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an E-Verify company.
    $70k-85k yearly 60d+ ago
  • Assitant Manager

    Baskin-Robbins 4.0company rating

    Requirements manager job in Warren, MI

    Assistant Manager Assistant Managers support General Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. They assist in the development of Shift Leaders and crew and fulfill accountabilities assigned by the General Manager. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming an Assistant Manager for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: * Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. * Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the General Manager. * Support development of team members through effective cross training, deployment, and delegation of responsibilities. * Hold team members accountable for their behavior and performance, addressing concerns promptly. * Hold guests as highest priority and role model exceptional guest service. * Ensure Brand standards and systems are executed. * Drive sales through effective execution of restaurant standards and marketing initiatives. * Delegate and lead processes to control labor costs, food costs, and cash. * Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. * Work with General Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. * Comply with all restaurant, Brand, and franchisee policies. Qualifications: * Able to clearly express oneself verbally and in writing (English) * Restaurant, retail, or supervisory experience * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. Benefits Include: * Completive Weekly Pay * Medical Insurance with Company contribution (full time employees) You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10118515"},"date Posted":"2025-09-18T10:58:07.982848+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"11 Independence Blvd","address Locality":"Warren","address Region":"NJ","postal Code":"07059","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assitant Manager
    $29k-39k yearly est. 60d+ ago
  • FP&A Manager

    UHY 4.7company rating

    Requirements manager job in Farmington Hills, MI

    JOB SUMMARYAs an FP&A Manager, you will be responsible for overseeing financial planning processes, analysis, and strategic decision support. This role focuses on managing and optimizing financial workflows, ensuring accurate reporting, and providing data-driven insights to drive business performance. You will collaborate closely with senior leadership and cross-functional teams to enhance financial operations and decision-making. Lead the development, execution, and continuous improvement of financial planning and analysis processes Prepare and present financial reports, summarizing key findings and strategic recommendations Monitor industry trends, economic conditions, and regulatory changes to assess their impact on financial strategies Oversee financial reporting infrastructure, ensuring accuracy, efficiency, and scalability Conduct in-depth variance analysis to identify business drivers and trends affecting financial performance Develop and refine detailed budgets and financial forecasts Partner with leadership and cross-functional teams to support strategic planning and business initiatives Design and implement dashboards, scorecards, and financial reports to enhance decision-making Prepare ad hoc financial reports and analyses as needed to support business objectives Create and present quarterly financial narratives for private equity (PE) stakeholders Participate in management discussions and analysis (MD&A), providing insights on financial performance and business strategy Evaluate potential business deals, assessing financial impact and strategic fit Extensive experience in mergers and acquisitions, including financial modeling, due diligence, and post-acquisition integration analysis Deep expertise in Excel, including complex financial modeling, data analysis, and automation of reporting processes Advanced data modeling skills, with the ability to interpret large datasets and translate insights into actionable strategies Manage M&A evaluation models and contribute to recommendations for future opportunities Identify areas for process improvement and drive initiatives to enhance financial operations Support the development of a firm-wide Performance Management framework Supervisory responsibilities N/A Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required N/A Required education and experience Bachelor's degree in accounting, finance, or a related field 5 - 8+ years of experience in financial planning, analysis, and forecasting Experience managing financial processes, reporting, and strategic analysis Advanced proficiency in Excel and financial modeling Preferred education and experience Experience in a shared services environment Professional certifications such as CFA, CPA, or CFP Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $89k-111k yearly est. Auto-Apply 4d ago

Learn more about requirements manager jobs

What are the biggest employers of Requirements Managers in Rochester Hills, MI?

The biggest employers of Requirements Managers in Rochester Hills, MI are:
  1. Art & Jake's Sports Bar
  2. FCA US LLC
  3. Stellantis
  4. Jet's Pizza Mi024
  5. Stellantis Nv
  6. Nothing Bundt Cakes
  7. Jet's Pizza Mi001
  8. Michaels Stores
  9. Hutchinson
  10. Urban Air Adventure Park
Job type you want
Full Time
Part Time
Internship
Temporary