Information Systems Analyst jobs at Res-Care Premier - 313 jobs

At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your Role The TechOps team supports Elanco manufacturing and Research & Development (R&D) sites across the North American region. This role, Site IT Analyst, is based at the Winslow, ME manufacturing facility and serves as the primary on-site IT owner for the location, with occasional support for other sites across North America. This position provides end-to-end, hands-on IT support for site infrastructure, end-user technologies, and local IT services in a regulated manufacturing and laboratory environment. The role focuses on assessing, maintaining, and remediating site IT capabilities in alignment with Elanco standards, while ensuring reliable day-to-day operations and effective delivery of local IT projects. hands-on IT support for site infrastructure, end-user technologies, and local IT services in a regulated manufacturing and laboratory environment. Scope: site network and connectivity oversight, hosting and security components, physical cabling, server and room standards, equipment lifecycle management, end-user computing, collaboration and conferencing solutions, telephony, CCTV, access control systems, and dedicated manufacturing and laboratory software solutions. Your Responsibilities Ensure continuity and reliability of critical IT processes, hardware, and software components to support uninterrupted business operations Troubleshoot and resolve IT-related issues effectively and efficiently, in compliance with manufacturing site rules, regulations, and standards Serve as a primary point of contact for local site leadership and employees, and as a key liaison to regional and global Elanco IT teams and service providers Lead and manage assigned projects, overseeing the full project lifecycle from initiation through completion Escalate issues promptly and communicate status, risks, and resolutions clearly and effectively Maintain in-depth knowledge of site-specific business processes and their interaction with IT systems Critically evaluate user requests, leveraging technical and process expertise to identify underlying business requirements and ensure effective solutions Provide subject matter expertise and leadership in the design, development, and integration of IT and OT solutions supporting manufacturing and R&D processes What You Need to Succeed (Minimum Qualifications) Education: Bachelor's degree (BA/BS) in Information Technology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent practical experience in lieu of a degree. Experience: Minimum of 5 years of experience in Information Technology. Demonstrated strong troubleshooting and problem-solving capabilities. Demonstrated strong troubleshooting and problem-solving capabilities Working knowledge of core IT and business processes, including incident, change, escalation, asset, and lifecycle management, preferably within regulated manufacturing and laboratory environments Strong technical knowledge of computer systems and infrastructure, including networking, security, wireless technologies, and selected office, manufacturing, quality, and R&D IT systems Demonstrated ability to take initiative and work independently Demonstrated ability to establish and maintain effective interpersonal relationships, fostering constructive and cooperative collaboration over time Candidates must be legally authorized to work in the United States. Elanco does not anticipate providing sponsorship for employment visas (e.g., H-1B or TN) for this position What Will Give You a Competitive Edge (Preferred Qualifications) Strong understanding of manufacturing-related computer systems and data Experience with the ITIL framework and IT service management tools such as ServiceNow Experience serving as an IT systems custodian, including timely CAPA monitoring and fulfillment Previous experience collaborating with and supporting Operational Technology (OT) teams through IT infrastructure expertise Knowledge of regulated manufacturing and laboratory processes supported by IT services Additional Information Location: Winslow, ME manufacturing site, on-site, in-person Schedule: Standard 8-hour day shift, Monday-Friday Travel: Minimal On-call: Some on-call and on-site support may be required to support 24/7 operations Work Environment: Position requires exposure to production and R&D environments Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! The TechOps team supports Elanco manufacturing and Research & Development (R&D) sites across the North American region. This role-IT Infrastructure Technician-is based at the Elwood, KS, Manufacturing facility and provides hands-on IT support for site infrastructure, end-user technologies, and local IT services in a regulated manufacturing and laboratory environment. The scope includes-but is not limited to-supporting internal stakeholders, end-user computing, collaboration and video conferencing solutions, telephony, site network and connectivity, hosting and security components, physical cabling, server room standards, printing, equipment lifecycle management, and other dedicated office, manufacturing, and laboratory IT infrastructure and solutions. Your Responsibilities Ensure continuity, reliability, and last-mile support of site IT infrastructure, including end-user computing, network connectivity, cabling, printers, telephony, video conferencing, and manufacturing/office/R&D IT systems. Provide comprehensive technical support (standard and non-standard) to end users, including troubleshooting and break/fix, IMAC activities, and support for PCs, laptops, iDevices, Windows 11, Microsoft Office/O365, and MS Teams environments. Execute and support IT operations and lifecycle management activities, including EUC, network switches, UPS systems, local IT infrastructure projects, asset/configuration management, and IT procurement with appropriate stock control. Act as a key site IT liaison and escalation point, partnering with site leadership, business stakeholders, vendors, and regional/global IT teams; serve as backup to the primary IT Site Champion when needed. Follow and contribute to IT service management best practices, using ServiceNow for incident, request, and change management, maintaining SOPs and knowledge documentation, and clearly communicating status, risks, and resolutions. What You Need to Succeed (Minimum Qualifications) Education: Bachelor's degree (BA/BS) in Information Technology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent certifications and practical experience in lieu of a degree. Experience: Minimum of 3 years of experience in Information Technology. Experience providing end-user IT support with a proven ability to set up, troubleshoot, and support hardware, peripheral devices, software, video conferencing, and operating systems, as well as experience using incident and request management systems such as ServiceNow in organizations with more than 250 users. Demonstrated strong troubleshooting and problem-solving capabilities, demonstrated ability to take initiative and work independently, demonstrated ability to establish and maintain effective interpersonal relationships, fostering constructive and cooperative collaboration over time. Knowledge of core IT processes, including user support, deskside support, incident, change, and escalation management, asset and lifecycle management, and documentation management-preferably within regulated manufacturing and laboratory environments. Technical knowledge of computer systems and infrastructure, including end-user devices, networking, wireless technologies, video conferencing systems, digital security, and selected office, manufacturing, quality, and R&D IT systems. Candidates must be legally authorized to work in the United States. Elanco does not anticipate providing sponsorship for employment visas (e.g., H-1B or TN) for this position. What Will Give You a Competitive Edge (Preferred Qualifications) Experience with the ITIL framework and IT service management tools (e.g., ServiceNow). Previous experience collaborating with and supporting Operational Technology (OT) teams through IT infrastructure expertise. Knowledge of regulated manufacturing and laboratory processes supported by IT services, as well as manufacturing-related computer systems and data. Additional Information Location: Elwood, KS as the primary site (on-site, in-person); Lenexa, KS as a secondary location. Standard 8-hour day shift; minimal travel required (Monday-Friday). Some on-call or on-site support may be required to support 24/7 operations. Position requires exposure to production and R&D environments. #LI_MNLC Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Kalamazoo, MI, USA Full-time ** _The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package._ _Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies._ _If you're looking for a rewarding career, apply with us today! _ **Job Description** 1. Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages. 2. Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met. 3. Creates/updates problem tracking records. 4. Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained. 5. Configures and monitors backup and recovery software for all complex and critical systems. 6. Builds various testing and monitoring utilities using Powershell and command line scripting. 7. Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues. 8. Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution. 9. Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies. 10. Adhere to all GxP compliance requirements and provides technical input for department SOP development. 11. Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware. **Qualifications** **Required Qualifications:** + Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software. + 3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment. + Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software. + Able to navigate and make modifications to the Windows Registry. + Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ). + Has working knowledge of the principles and concepts of lab PC and peripheral hardware support. + Highly competent in TCP/IP wired and wireless network fundamentals. + Excellent problem-solving skills and attention to detail. + Ability to shift work and focus with little notice when priorities change. + Ability to prioritize work with little supervision and is able to multi-task. + Ability to work independently and as part of a multidisciplinary team. + Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members. + Excellent communication skills to interact with internal teams and external vendors. + Ability to understand and consistently follow safety protocols and standard operating procedures. + Ability to travel up to 5% of the time. + Ability to lift heavy equipment up to 50 lbs. **Desired Qualifications:** + Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems. + Experience installing and maintaining GxP-validated systems. + Can work in loosely defined-problem-solving situations within own work group/team and external departments. **Additional Information** + Position is first-shift, full time, Monday-Friday with overtime as needed.\#LI-EB1 **Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.**

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

NJ onsite About Summit Summit Therapeutics Inc is a biopharmaceutical oncology company with a mission focused on improving quality of life increasing potential duration of life and resolving serious unmet medical needs At Summit we believe in building a team of world class professionals who are passionate about this mission and it is our people who drive this mission to reality Summits core values include integrity passion for excellence purposeful urgency collaboration and our commitment to people Our employees are truly the heart and soul of our culture and they are invaluable in shaping our journey toward excellence Summits team is inspired to touch and help change lives through Summits clinical studies in the field of oncology Summit has multiple global Phase 3 clinical studies including Non small Cell Lung Cancer NSCLC HARMONi Phase 3 clinical study which was intended to evaluate ivonescimab combined with chemotherapy compared to placebo plus chemotherapy in patients with EGFR mutated locally advanced or metastatic non squamous NSCLC who were previously treated with a 3rd generation EGFR TKI HARMONi 3 Phase 3 clinical study which is intended to evaluate ivonescimab combined with chemotherapy compared to pembrolizumab combined with chemotherapy in patients with first line metastatic NSCLC HARMONi 7 Phase 3 clinical study which is intended to evaluate ivonescimab monotherapy compared to pembrolizumab monotherapy in patients with first line metastatic NSCLC Colorectal Cancer CRC HARMONi GI3 Phase 3 clinical study intended to evaluate ivonescimab in combination with chemotherapy compared with bevacizumab plus chemotherapy Ivonescimab is an investigational therapy not presently approved by any regulatory authority other than Chinas National Medical Products Administration NMPA Summit is headquartered in Miami Florida and has additional offices in California New Jersey the UK and Ireland Overview of Role The Sr IT Systems Analyst Commercial Data Management will work with Business and IT stakeholders to enable and deliver on the business priorities for commercial sales and marketing division Oversee build out implementation and maintenance of commercial data management systems and ensure scalability and accessibility of data services This position will set the technology needs of the group and work closely with hisher team Commercial Sales Operations Marketing other IT resources and our partners Oversee the build out implementation and maintenance of commercial systems Us and Ex US to ensure scalability and accessibility of applications and services Ideal candidates will have IT experience of taking a Biopharmaceutical company from pre commercial stage through successful launch and post commercial activities Critical to have IT Commercial background in BiotechPharmaceutical Industry The position requires hands on hardworking and dedicated individual with experience and ability to define design and implement all required systems to fully support the above process Role and Responsibilities Develop and maintain dashboards reports visualizations and enterprise data infrastructure Data WarehouseData Lake to enable data driven decision making for the Commercial organization Ensure data integrity and accuracy across all commercial data systems Develop the IT Commercial and Operations team to maintain and modify commercial systems with the support of a 3rd party vendor As required; ensure team members are fully trained and understand the system dynamics and capabilities Implement data strategy and vision to support single source of truth for all US and Ex US Commercial Data sets Design Implement and support Master Data Management systems for HCPs HCOs and afflictions Lead and coordinate activities in Commercial data projects and manage the end to end lifecycle of data ecosystem Collaborate with cross functional leadership to develop and maintain enterprise data models in support of the commercialization of drugs in the specialty setting leveraging best practices in Data Warehousing Master Data Management and Business Intelligence Develop and drive a strong data stewardship program among all business functions with priority focus on the Commercial Enterprise Drug Supply Chain 3PL Patient HUB Services Finance Compliance Medical Affairs Commercial Operations Market Access Marketing and Sales Operations Collaborate with internal and external business and technical teams notably working with third party data aggregators and systems engineers to architect and harmonize comprehensive flexible and scalable data acquisition data management stewardship and quality strategies Responsible for timely delivery of project initiatives achieved through experience driven vision and planning skills and effective external vendor management Establishes and fosters relationships with business stakeholders and service providers Demonstrate commitment and support for company goals objectives and procedures Represent Summit by developing collaborative relationships with site personnel colleagues and vendors Demonstrate professionalism and adherence to moral ethical and quality principles Participate in corporate and departmental meetings Comply with applicable regulations GCP and corporate policies and procedures All other duties as assigned Experience Education and Specialized Knowledge and Skills A Bachelors degree or equivalent in Computer Information Systems or related field Minimum 5 years experience in a Pre commercial Commercial drug enterprise in data management andor data warehousing capacity Minimum 5 years experience working with third party data and service providers and data aggregators Strong understanding of Pharmaceutical Data and Master Data Management platform eg Veeva Network Experience with major pharma enterprise data providers and business operations including but not limited to 3PL supply chain and specialty distribution networks Patient HUB Services Corporate Finance Compliance and Commercial Operations Experience with data warehouse architecture data normalization best practices for reporting and analytics data quality and master data management principles Experience working with data importsexports processes with third party data and service providers and data integration methods with source and target business systems A hands on self starter with some managerialleadership experience and a demonstrated ability to interact with technical and non technical staff various levels of management and external parties to accomplish goals and objectives Demonstrated ability to anticipate proactively respond to trends andor shifts in the external environment eg regulatory vendor relationships industry standards Self motivated proactive team player and collaborator The pay range for this role is 122000 143500 annually Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location This may be different in other locations due to differences in the cost of labor The total compensation package for this position may also include bonus stock benefits andor other applicable variable compensation Summit does not accept referrals from employment businesses andor employment agencies in respect of the vacancies posted on this site All employment businessesagencies are required to contact Summits Talent Acquisition team at recruitingsmmttxcom to obtain prior written authorization before referring any candidates to Summit

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

We are seeking a highly motivated and detail-oriented Entry-Level EDI Analyst to join our team. As an EDI Analyst, you will assist with the implementation, configuration, and support of EDI systems, ensuring seamless data exchange between internal systems and external partners. This role provides an excellent opportunity for individuals looking to start their career in EDI and data integration within a dynamic work environment. This position can be in person in our Memphis location or remote. The schedule is Monday - Friday from 12pm - 8:30pm CST. Key Responsibilities: Assist in the setup, configuration, and testing of EDI transactions (e.g., 850, 810, 856) between our company and external trading partners. Monitor and troubleshoot EDI data transmissions, resolving issues related to data integrity, mapping, or transmission errors. Collaborate with cross-functional teams to understand business requirements and translate them into EDI system configurations. Maintain and update EDI documentation, including data mappings, communication protocols, and technical specifications. Provide day-to-day support for EDI processes, ensuring timely processing and resolution of issues. Conduct regular testing of EDI transactions, working with business partners and vendors to ensure smooth integrations. Assist in maintaining EDI software, tools, and systems, ensuring they are up-to-date and functioning correctly. Support the EDI team with ad-hoc projects and system enhancements as required. Must be able to work Noon till 8:30PM CST shift. Requirements Qualifications: Strong problem-solving skills and attention to detail. 1-3 years relevant experience with a solid understanding of EDI and business applications EDI standards and formats (e.g., X12, EDIFACT). Familiarity with data transmission protocols (e.g., AS2, FTP, SFTP). Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards and configuration management and change management and Quality procedures. Ability to read, build, & run SQL queries. Excellent verbal and written communication skills. Ability to work independently as well as part of a team in a fast-paced environment. A willingness to learn and grow within the EDI space. Preferred Skills (not required but beneficial: Experience with ECS/Delta. Experience with ERP's. Knowledge of scripting languages. Helpdesk Ticketing System

Job Description SoC Coordinator - Children, Youth & Family Services Location: Pierre, SD * This position will travel within CACS catchment area (outside of Pierre/Ft.Pierre). Employment Category: Full-time Employment Type: Hourly / Non-Exempt Reports To: CYF Clinical Supervisor Benefits: health, dental, and life insurance coverage; 401K participation; paid holidays; paid YMCA family membership; vacation and medical leave Perquisites: continued education and certification opportunities; flexible work schedule; supportive team environment that promotes staff wellness and self-care *CACS is a National Health Service Corps (NHSC) and South Dakota State Loan Repayment Program approved site which can provide opportunities for student loan reimbursement. Position Description The Systems of Care (SOC) Coordinator provides a wraparound approach to services with at-risk youth and their families, as identified by families, school systems, and other community stakeholders. Duties / Responsibilities: Understand and adhere to the System of Care model. Work within a team including client's family, supports, school, and other community entities. Utilize culturally responsive approaches in working with diverse populations. Apply evidenced-based interventions according to the strengths and needs of the youth/family. Collaborate with school systems and other community partners. Receive referrals and ensure completion of intake forms. Complete progress notes and other necessary documentation within Electronic Health Record (EHR) according to agency, state, and federal guidelines. Assess and assist families with needs across life domains. Collaborate with families to develop and regularly monitor client-driven service plans. Coordinate client care with informal and formal supports. Provide case management services, refer, and facilitate access to community services and supports. Conduct training, outreach, and marketing in support of SOC programming. Respond to crisis situations compassionately and appropriately. Deliver services in home, community, office settings, or wherever necessary to best meet youth/family needs. Complete monthly reporting. Participate and complete trainings relevant to the position, i.e. Mental Health First Aid. Attend and participate in regular department meetings and supervision sessions. Knowledge of and ability to use Motivational Interviewing skills, Stages of Change. Perform other job-related duties as assigned. Education & Experience: Minimum of an associate degree in a social sciences or human services field. Knowledge of mental health services with willingness to further develop skills and understanding. Experience working with people, such as in a school setting or a case manager role preferred. Required Skills / Abilities: Ability to organize and prioritize daily schedule based on clients needs. Adhere to HIPAA guidelines and confidentiality. Be self-directed while also seeking clinical supervision when appropriate. Maintain electronic calendars and manage workload effectively. Demonstrate effective communication and organizational skills. Establish and maintain effective working relationships with clients and colleagues. Demonstrate critical thinking and problem-solving skills. Proficient in computer applications and related technology. Ability to use Outlook, Zoom, MS Teams, Excel, and electronic health records system. Meet deadlines. Follow all local, state, and federal laws. Adhere to agency code of ethics, policies, and procedures. May provide services in local or surrounding communities. May need to use personal vehicle for work-related tasks when agency vehicles are unavailable. Work hours may include some evening and weekend hours. Must have a valid driver's license and must provide proof of insurance. Physical Requirements: Requires periods of moving throughout the office and traveling to other locations within the community/designated coverage area. Requires periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. **REQUIREMENT FOR ALL APPLICANTS: Please include a cover letter and resume for this position. If you are unable to upload a document please enter your cover letter content in the Objective / Summary section, and your resume information in the Resume section. Please include the following in your cover letter: 1. Why you are interested in this position. 2. How your past work experience/education has prepared you for this position. **NOTICE TO APPLICANTS REGARDING WAGE RANGES: The wage or salary range listed in this job posting reflects the full compensation range established for the position. Our agency follows a structured compensation strategy to ensure fair and competitive offers aligned with each candidate's individual qualifications. The final starting wage for a selected candidate is based on a comprehensive evaluation of the following factors: Relevant years of experience Education beyond the minimum qualifications Relevant professional licenses or certifications Please note that the upper end of the salary range reflects the compensation of the most tenured and highly experienced employees in this role, based on market data within the industry. It is not intended to represent the typical starting wage for new hires. We appreciate your interest in joining our team and look forward to reviewing your application. #hc206967

SoC Coordinator - Children, Youth & Family Services Location: Pierre, SD * This position will travel within CACS catchment area (outside of Pierre/Ft.Pierre). Employment Category: Full-time Employment Type: Hourly / Non-Exempt Reports To: CYF Clinical Supervisor Benefits: health, dental, and life insurance coverage; 401K participation; paid holidays; paid YMCA family membership; vacation and medical leave Perquisites: continued education and certification opportunities; flexible work schedule; supportive team environment that promotes staff wellness and self-care *CACS is a National Health Service Corps (NHSC) and South Dakota State Loan Repayment Program approved site which can provide opportunities for student loan reimbursement. Position Description The Systems of Care (SOC) Coordinator provides a wraparound approach to services with at-risk youth and their families, as identified by families, school systems, and other community stakeholders. Duties / Responsibilities: Understand and adhere to the System of Care model. Work within a team including client's family, supports, school, and other community entities. Utilize culturally responsive approaches in working with diverse populations. Apply evidenced-based interventions according to the strengths and needs of the youth/family. Collaborate with school systems and other community partners. Receive referrals and ensure completion of intake forms. Complete progress notes and other necessary documentation within Electronic Health Record (EHR) according to agency, state, and federal guidelines. Assess and assist families with needs across life domains. Collaborate with families to develop and regularly monitor client-driven service plans. Coordinate client care with informal and formal supports. Provide case management services, refer, and facilitate access to community services and supports. Conduct training, outreach, and marketing in support of SOC programming. Respond to crisis situations compassionately and appropriately. Deliver services in home, community, office settings, or wherever necessary to best meet youth/family needs. Complete monthly reporting. Participate and complete trainings relevant to the position, i.e. Mental Health First Aid. Attend and participate in regular department meetings and supervision sessions. Knowledge of and ability to use Motivational Interviewing skills, Stages of Change. Perform other job-related duties as assigned. Education & Experience: Minimum of an associate degree in a social sciences or human services field. Knowledge of mental health services with willingness to further develop skills and understanding. Experience working with people, such as in a school setting or a case manager role preferred. Required Skills / Abilities: Ability to organize and prioritize daily schedule based on clients needs. Adhere to HIPAA guidelines and confidentiality. Be self-directed while also seeking clinical supervision when appropriate. Maintain electronic calendars and manage workload effectively. Demonstrate effective communication and organizational skills. Establish and maintain effective working relationships with clients and colleagues. Demonstrate critical thinking and problem-solving skills. Proficient in computer applications and related technology. Ability to use Outlook, Zoom, MS Teams, Excel, and electronic health records system. Meet deadlines. Follow all local, state, and federal laws. Adhere to agency code of ethics, policies, and procedures. May provide services in local or surrounding communities. May need to use personal vehicle for work-related tasks when agency vehicles are unavailable. Work hours may include some evening and weekend hours. Must have a valid driver's license and must provide proof of insurance. Physical Requirements: Requires periods of moving throughout the office and traveling to other locations within the community/designated coverage area. Requires periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. **REQUIREMENT FOR ALL APPLICANTS: Please include a cover letter and resume for this position. If you are unable to upload a document please enter your cover letter content in the Objective / Summary section, and your resume information in the Resume section. Please include the following in your cover letter: 1. Why you are interested in this position. 2. How your past work experience/education has prepared you for this position. **NOTICE TO APPLICANTS REGARDING WAGE RANGES: The wage or salary range listed in this job posting reflects the full compensation range established for the position. Our agency follows a structured compensation strategy to ensure fair and competitive offers aligned with each candidate's individual qualifications. The final starting wage for a selected candidate is based on a comprehensive evaluation of the following factors: Relevant years of experience Education beyond the minimum qualifications Relevant professional licenses or certifications Please note that the upper end of the salary range reflects the compensation of the most tenured and highly experienced employees in this role, based on market data within the industry. It is not intended to represent the typical starting wage for new hires. We appreciate your interest in joining our team and look forward to reviewing your application.

Role Description: Zoetis is seeking a highly motivated individual to intern with our dynamic Information Technology team, supporting both Veterinary Medicine Research & Development (R&D) and Commercial Genetics. This opportunity will immerse you in the intersection of IT and animal health innovation, exposing you to real-world projects in data management, digital product development, analytics, and scientific informatics. You'll collaborate with scientists, engineers, business professionals, and our customers to help advance veterinary research and genetics digital products through technology. Responsibilities: Active rotation in operations and engineering projects Agile and Waterfall project delivery Rapid response end user support Use case interpretation and design Formulation and presentation of data metrics Active participation as part of a team of information technology professionals Education and Experience: Studying Full Stack Development, Data Engineering, Data Science with a focus on Veterinary Medicine and/or Genetics or related field, 3rd and 4th year preferred. Familiarity and experience with software development & design Ability to interpret and explain IT issues in very simple non-IT terminology Effective meeting skills, presentation skills, and the ability to learn quickly in a rapidly evolving environment Ability to build working relationships within an organization and between organizations Ability to clearly and effectively relay key information to management levels Ability to provide concise and “to the point” informative reports Previous intern experience or work-related experience is desirable Knowledge, Skills, Ability Requirements: High level of integrity and strong ethical values Strong can-do attitude Comfortable with public speaking Programming language skills, i.e., Python, JavaScript, etc. Query language skills, i.e., SQL, KQL, etc. Basic knowledge of system design Basic knowledge of data engineering Working knowledge of Azure Working knowledge of Data Bricks Curiosity in determining and understanding how things work Artificial intelligence (AI) / Large Language Models (LLM), a plus Graphic design, HTML, CSS, PowerBI, Tableau a plus The following hourly pay rates reflect the anticipated base pay for this position: If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour If the selected candidate is a student pursuing an Undergraduate-level degree: $22.00 per hour If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area): Student pursuing an Associate-level degree: $17.00 per hour Student pursuing an Undergraduate-level degree: $24.20 per hour Student pursing a Graduate-level degree: $36.40 per hour Student pursuing a Doctorate-level degree: $40.30 per hour Full time Intern (Trainee) Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Kalamazoo - Downtown Portage Street Role Description: Zoetis is seeking a highly motivated individual to intern with our dynamic Information Technology team, supporting both Veterinary Medicine Research & Development (R&D) and Commercial Genetics. This opportunity will immerse you in the intersection of IT and animal health innovation, exposing you to real-world projects in data management, digital product development, analytics, and scientific informatics. You'll collaborate with scientists, engineers, business professionals, and our customers to help advance veterinary research and genetics digital products through technology. Responsibilities: Active rotation in operations and engineering projects Agile and Waterfall project delivery Rapid response end user support Use case interpretation and design Formulation and presentation of data metrics Active participation as part of a team of information technology professionals Education and Experience: Studying Full Stack Development, Data Engineering, Data Science with a focus on Veterinary Medicine and/or Genetics or related field, 3rd and 4th year preferred. Familiarity and experience with software development & design Ability to interpret and explain IT issues in very simple non-IT terminology Effective meeting skills, presentation skills, and the ability to learn quickly in a rapidly evolving environment Ability to build working relationships within an organization and between organizations Ability to clearly and effectively relay key information to management levels Ability to provide concise and “to the point” informative reports Previous intern experience or work-related experience is desirable Knowledge, Skills, Ability Requirements: High level of integrity and strong ethical values Strong can-do attitude Comfortable with public speaking Programming language skills, i.e., Python, JavaScript, etc. Query language skills, i.e., SQL, KQL, etc. Basic knowledge of system design Basic knowledge of data engineering Working knowledge of Azure Working knowledge of Data Bricks Curiosity in determining and understanding how things work Artificial intelligence (AI) / Large Language Models (LLM), a plus Graphic design, HTML, CSS, PowerBI, Tableau a plus The following hourly pay rates reflect the anticipated base pay for this position: If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour If the selected candidate is a student pursuing an Undergraduate-level degree: $22.00 per hour If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area): Student pursuing an Associate-level degree: $17.00 per hour Student pursuing an Undergraduate-level degree: $24.20 per hour Student pursing a Graduate-level degree: $36.40 per hour Student pursuing a Doctorate-level degree: $40.30 per hour Zoetis is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

About the Department The Finance & Operations department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance & Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us? The Position This role anticipates and analyzes users requirements to design new IT application solutions and/or enhancements to existing application solutions in meeting new business needs and in solving business problems. This role possesses and applies a broad range of expertise of principles, methods, practices, standards, procedures and compliance requirements of a particular business function in designing and developing complex IT solutions. In the support role of existing systems, this role provides knowledge and training on the system use and interfaces with business users in understanding and providing resolutions to the system related issues and discrepancies. These solutions must be aligned with business and IT strategies and comply with the organizations architectural and operating standards and requirements. Plans, organizes and directs the tactical and strategic operational activities of team members in IT. Relationships This position reports to a manager in Business Applications. This position interacts with all levels of IT and LoB functions including System and Project Managers, Business Analysts, other Systems Analysts, Application Developers, Architects and System Engineers as needed; LoB system and business process owners and stakeholders. Essential Functions * Analyzes & Fulfills Business Needs: * Analyzes new needs in determining the solution approach and scope; Participates in buy or build analysis * Analyzes user requirements and develops functional specifications for complex systems * Designs, develops and executes test scenarios and scripts to ensure the developed system(s) meet the technical and functional specifications; assesses and develops validation requirements; conducts functional testing, performance testing and integration testing; plans and coordinates user acceptance testing; documents the results of all tests * Leads in the development and/or maintenance of technical designs and specifications from functional specifications for systems of simple to moderate complexity; Develops URS, FRS, TDS, DFD, Test cases, Traceability Matrix and other design documents; Reconciles design models with business requirements; Designs application prototypes when necessary * Reviews and provides input for developing effective user and system documentation * Identifies the skills and resources needed to implement a new system or to enhance an existing system, and prepares cost estimates for development and timeline required to implement * Builds Relationships & Influences Key Stakeholders: * Builds trusting, collaborative relationships with internal and external stakeholders, which help accomplish key business objectives * Develops and communicates strong, fact based rationales to build support for ones perspectives and initiatives * Develops & Maintains Systems, Applications & Infrastructure: * Directs and leads prioritization of input to CAB process; identifies and plans responses for changes requests (RFCs) by assessing the requests, technical options, and feasibility and impacts of options * Consults with and advises members of the application development staff on the system design aspects, business rules and processes and the use of various technologies, tools, standards, methods and best practices * Creates and advises in the creation of detailed functional specifications defining the system capabilities to be implemented along with accompanying data models, process models, and impact on IT and LoB processes * Ensures system design adheres to compliance requirements, SOX requirements, and other technology standards both local and corporate * Provides a primary point of contact for supporting the applications and coordinating all change functions in support of one or more specific business processes or areas * Leverages Technology Principles, Knowledge & Practices: * Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensures all needs are met * Facilitates the technical communication and coordination among the project team, other technical staff and external vendors * Possesses and provides subject matter expertise for the various system solutions and the supported business processes * Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensure all needs are met * Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensures all needs are met * Manages IT Vendors: * Ensures that vendors are compliant with contract expectations, and negotiates contracts to meet current and future work requirements * Evaluates vendor performance and effectiveness (i.e., against KPIs and SLAs) and makes recommendations for selecting vendors for future opportunities * Team Leadership: * Helps others to build capabilities by proactively providing constructive feedback & coaching * Strategically seeks out, builds and maintains trusting and collaborative relationships with peers and senior staff members in IT and LoB to meet business needs and demands * Works with others to build mutual understanding and a shared vision of success * Understands & Applies Risk Management Practices: * Leverages advanced knowledge of risk management processes and guidelines to ensure compliance and proactively identify risks throughout the system lifecycle * Uses in-depth knowledge of current and emerging risk management practices, and provides insight into the long-term implications of changes to ensure the sustainability of processes, projects and systems Physical Requirements 0-10% overnight travel required. Qualifications * A BS Degree in Computer Science, Information Systems, Business Administration or other related field required. Solid relevant experience may be substituted when appropriate. Advanced degree preferred. * A minimum of 12 years of relevant experience in Computer Science, IT, programming/systems analysis or other related experience required with expertise in strategic platforms such as SAP, ModelN, Veeva, etc * Ability to establish and maintain effective working relationships * Ability to independently determine and develop approaches to solutions, a demonstrated problem solver * Ability to lead, coordinate activities and provide technical support to project teams * Ability to provide technical solutions to a wide range of complex problems * Demonstrated superior written and oral communication skill at all levels * Demonstrates leadership capabilities; has the ability to act as a project lead in the development and implementation of process * Excellent technical writing, document organization, technical document review and analytical thinking skills are required * Experience in developing and measuring system performance KPIs and conducting post implementation reviews * Experience managing, integrating, and loading large volumes of data * Knowledge of CFR Title 21 Part 11 requirements, FDA regulated environments, industry practices on computer validation, and Sarbox regulatory requirements of computerized systems * Knowledge of operating systems (Windows, Unix and Linux), relational database architectures, query languages and interfaces, standard programming environments, data integration tools, application integration solutions, and web based information solutions * Knowledge of operating systems, relational database architectures, query languages and interface, standard programming environments, data integration tools, application integration solutions, and web-based information solutions * Proficient with test case writing and execution * Project team lead experience required * Superior attention to detail The base compensation range for this position is $116,810 to $216,100. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and/or company vehicles depending on the position's level or other company factors. Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes - we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger - a legacy of impact that reaches far beyond today. Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at **************. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Reporting to the Women's Health & Molecular Applications Manager, the Molecular Applications Specialist provides high-level technical and application training to BD Customers within clinical, public health, and industrial laboratory settings. This position has a primary focus on training in diverse settings; promoting sales of BD instrumented platforms and total system solutions, and assisting with on-site customer installation and troubleshooting.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. MOLECULAR APPLICATION SPECIALIST - Chicago Land Area Responsibilities: Conducts comprehensive training for both customers and BD associates on instrumented platforms, ensuring competency, optimal utilization, and self-sufficiency. Demonstrates platform proficiency by identifying customer needs, implementing customized solutions, and ensuring rapid adoption. Collaborates with Technical Service, Support, and Field Service teams to enhance customer experience. Works closely with sales associates throughout the sales cycle to highlight technical features and functions of BD instrumented platforms. Develops training programs and Standard Operating Procedures (SOPs) in collaboration with Technical and Training Center associates. Ensures continuous improvement of field-related job aids, certification manuals, and technical documentation while maintaining appropriate records. Conducts product demonstrations at trade shows, workshops, and customer sites to promote product value. Provides technical input to Marketing Managers and assists sales teams with customized presentations to support BD instrumented platform sales. Actively provides product and platform knowledge to Research and Development for continuous improvement. Supports new assays and products prior to formal launch, working with all stakeholders to meet company deadlines. Minimum Requirements: Demonstrates effective internal and external communication abilities, conflict resolution skills, and consistent professionalism in all customer and cross-functional team interactions. Shows high concern for customer needs and expectations while working effectively in diverse team environments. Minimum 5 years relevant experience in a clinical hospital or reference laboratory setting Brings valuable knowledge and experience in Technical and Application support with a positive attitude. Maintains focus on customer satisfaction while effectively balancing technical expertise with service delivery. Ability to travel domestically. Ability to be on call during evening/weekend as needed. Preferred Requirements: B.S. degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or Molecular/Microbiology advanced degree desirable. Training in "Train-the-Trainer" methods, instructional design / development, adult educational methods desirable Cytotechnologist (CT) ASCP degree preferred Possesses comprehensive knowledge of molecular instrument platforms, workflow processes, and implementation strategies within clinical and public health laboratory settings. Demonstrates familiarity with regulatory requirements (CAP, CLSI, Cumitech, CLIA) and quality procedures, along with proficiency in various computer software applications and Laboratory Information Systems. Exhibits exceptional project management capabilities with a proven track record of accomplishments. Consistently initiates and completes new assignments successfully while maintaining organizational skills that drive departmental and organizational goals. Models effective training, education, and product demonstration techniques. Excels at communicating departmental vision and goals while guiding team members toward achieving these objectives. Persistently strives to drive excellence in technical and customer-facing skills among team members. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #LI-SMKT Required Skills Optional Skills . Primary Work LocationUSA MD - Sparks - 7 Loveton CircleAdditional LocationsWork Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $63,900.00 - $105,400.00 USD Annual

The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements. Key Responsibilities 1. Technical Support & Troubleshooting Provide timely end-user support for hardware, software, and network issues. Diagnose, troubleshoot, and resolve incidents via phone, email, remote tools, and in person. Escalate complex issues to senior IT staff or vendors as necessary. 2. System Administration Install, configure, and maintain workstations, servers, printers, and mobile devices. Administer Active Directory, email systems, user accounts, and permissions. Manage and maintain data backup, disaster recovery, and storage solutions. 3. GMP & Regulatory Compliance Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory guidelines. Support Computer System Validation (CSV) activities, including documentation, change control, and periodic reviews. Maintain detailed records of system configurations, updates, and incidents in compliance with audit requirements. 4. Network & Security Monitor and maintain LAN/WAN, wireless networks, and internet connectivity. Apply security updates, patches, and antivirus protection. Assist in implementing cybersecurity best practices and incident response procedures. 5. Collaboration & Projects Partner with cross-functional teams to support IT requirements for manufacturing, laboratory, and administrative operations. Assist in planning and executing IT infrastructure upgrades, migrations, and implementations. Provide technical input during audits, inspections, and customer visits as needed. Qualifications Education & Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP-regulated environment. Skills & Competencies: Significant GMP experience Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals. Experience with Active Directory, file permissions, and group policies. Familiarity with ERP, LIMS, MES, or other laboratory/manufacturing systems (preferred). Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred). Excellent troubleshooting, communication, and customer service skills. Ability to handle multiple priorities in a fast-paced, regulated environment. Preferred Certifications: CompTIA A+ (IT support fundamentals) CompTIA Network+ (networking basics) HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST) Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (IT service management best practices) Physical Requirements Ability to lift up to 25 lbs. for equipment installation. Ability to sit or stand for extended periods. Occasional after-hours or weekend work to support system maintenance or project deadlines. Work Environment Office and manufacturing/laboratory settings with exposure to cleanroom environments. Strict adherence to company safety, security, and GMP policies is required.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. Multi-task customer calls, e-mails, IT security user provisioning and data center operations. Document calls in incident management software for detailed tracking and reporting. Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. Use remote access tools for troubleshooting and resolution of technical issues. Support inventory tracking of IT assets. Support VOIP telephone systems. Manage software licensing and upgrades. Work with third party IT vendors as needed. Perform equipment repair and replacement of IT components. Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. Knowledge of Microsoft Windows and user interfaces required. Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Are you a problem-solver with a passion for technology and helping people? TCAT is searching for an IT Specialist to join our operational technology department. If you excel at providing engaging, hands-on technical support and you're looking for a workplace with a diverse workforce that provides essential services to our vibrant community, look no further! What You'll Do: Analyze and troubleshoot network connectivity issues, ensuring the daily operations in the office and across the fleet. Work closely with frontline operations staff, providing essential IT support to keep our vital services running smoothly. Deliver efficient, timely technical support to both on-site and remote users, while proactively managing the ticketing system with minimal oversight; escalating issues only when necessary. Perform scheduled maintenance and critical upgrades on workstations and network services to prevent disruption. Work directly with the IT Manager and external vendors to monitor and manage all software licenses and subscriptions. Create helpful SOPs and train end-users on best practices. Why Join TCAT? We offer a truly supportive work environment where your skills and passion make meaningful impact on thousands of riders everyday! Excellent benefits including generous contributions to your retirement plan and medical insurance as well as fully employer-paid dental, vision, life, and disability insurance. Generous PTO: 15 days vacation, 7 days protected sick leave, 7 paid holidays, 5 floating holidays, 3 personal days. Be part of an innovative, mission-driven team working on diverse projects and unique technology in a transit environment. Qualifications What You Bring: Bachelor's degree in IT or related field, 1-3 years' experience in computer networks and system maintenance. Demonstrated ability to acquire and maintain a working knowledge of a wide range of applications/systems. Familiarity with end-user support, security systems, and hardware monitoring. Strong knowledge of Microsoft Office 365 and Windows OS (10, Server 2012/2016/2019). Excellent problem-solving, a positive attitude, and strong customer service skills. Demonstrated ability to take initiative and work independently while actively contributing to a collaborative, mission-driven team. Willingness to flex your work schedule and provide occasional off-hour support to meet operational needs. Ready to make an impact with your tech skills and know-how? Apply today and drive innovation at TCAT!

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Senior System Analyst, Enterprise Apps, Tech Ops Job Overview We are seeking an experienced and meticulous Senior System Analyst to serve as the primary expert responsible for the governance, documentation, and compliance lifecycle of our GxP-critical SAP Enterprise Applications. This role is central to maintaining our validated state by rigorously managing Change Control, Test Execution, and all required GxP documentation (SOPs, Work Instructions, Protocols) for SAP S/4HANA systems used across Manufacturing, Quality, and Supply Chain. Job Duties and Responsibilities 1. GxP Documentation & Quality System Management * Documentation Authoring: Lead the development, review, and maintenance of all GxP-critical documentation, including Standard Operating Procedures (SOPs), Work Instructions (WIs), and associated policy documents for SAP system usage and support. * Requirements & Design: Collaborate directly with business users to finalize User Requirements Specifications (URS) and translate them into detailed Functional Specifications (FS) for system changes, ensuring traceability to testing protocols. * Audit Support: Maintain the document repository to ensure all validation and change records are complete, accurate, and readily available for internal and external regulatory inspections (e.g., FDA, EMA). 2. Change Control & Execution Leadership * Change Management Process: Lead the change control process for all SAP system modifications (implementations, upgrades, config changes, system enhancements) from inception to deployment. * Impact Assessment: Conduct thorough Impact Assessments for all proposed GxP system changes to identify potential risks to the validated state, data integrity, and regulatory compliance. * Change Control Board (CCB): Participate the Change Control Board (CCB) process, facilitating meetings, documenting decisions, and ensuring necessary functional and QA approvals are obtained before implementation. * Execution & Coordination: Assist with the generation of change requests, lead the actual Change Execution in the system, and coordinate technical and functional teams to ensure timely and compliant implementation. 3. Testing, Validation & Compliance Execution * Test Documentation: Prepare and maintain comprehensive Test Documentation, including creation of detailed test scripts (IQ/OQ/PQ) and traceability matrices, ensuring alignment with URS and FS. * Test Execution: Lead and perform the execution of validation testing (IQ, OQ, PQ) and coordinate integration and system-level tests, ensuring all results and deviations are properly documented and resolved. * Compliance Expertise: Support GxP applications and systems, ensuring adherence to regulatory standards such as GAMP 5, 21 CFR Part 11 (Electronic Records and Signatures), Computer System Validation (CSV) principles, and evolving guidance from regulatory bodies. 4. Collaboration & SAP Functional Support * Stakeholder Liaison: Act as the primary liaison between IT functional teams, Quality Assurance (QA), and key business process owners (Manufacturing, Quality, Supply Chain) to facilitate smooth change implementation. * Configuration Support: Provide functional support by assisting in the configuration and customization of SAP S/4HANA modules relevant to pharmaceutical operations (e.g., QM, PP, MM, SD). * System Improvement: Propose alternate processes and procedures to streamline IT operations, increase efficiency, and ensure systems are optimized while remaining compliant. Key Core Competencies * The ideal candidate possesses deep SAP functional knowledge, exceptional attention to detail, and a proven ability to collaborate with Quality Assurance (QA) and business stakeholders to ensure every system modification adheres to global pharmaceutical regulations. * Provide end‑to‑end ownership of GxP‑regulated enterprise applications supporting Quality (QMS, Document Control, Training, Deviation/CAPA, Supplier Quality, Batch Release, etc.). * Veeva Quality & T&Q Application Ownership * Lead test strategy, planning, and execution for SAP releases, enhancements, and integrated applications. * Oversee test documentation, scripts, traceability, and defect management to ensure completeness and GxP compliance. * Ensure alignment with CSV (Computer System Validation) and cGMP expectations when testing impacts GxP processes. * Partner with SAP functional leads and business process owners to ensure risk‑based testing coverage. * Lead development, review, and approval of validation documentation (URS, FS, DS, IQ/OQ/PQ, test scripts). * Maintain stringent controls over protocol execution and documentation integrity. * Establish governance processes for change control, periodic review, system monitoring, and release readiness. * Ensure electronic records and signatures comply with regulatory requirements. * Proactively identify system risks, gaps, and compliance exposures; drive mitigation actions. * Collaborate closely with Quality, Manufacturing, Supply Chain, Regulatory, and IT leaders. * Translate business needs into system requirements and scalable solutions. Education and Experience Required Experience & Skills * Minimum of 5+ years of experience in a System Analyst, Business Analyst, or Functional Consultant role supporting SAP ERP systems, with significant exposure to SAP S/4HANA. * 5 + years of direct, hands-on experience leading GxP Change Control and Validation execution within the pharmaceutical, biotech, or life sciences industry. * Expertise in GxP regulations including 21 CFR Part 11, GAMP 5, and Computer System Validation principles. * Proven experience in authoring GxP Documentation (SOPs, WIs, URS, FS, Test Scripts, Validation Protocols). * Deep functional knowledge of at least two core SAP modules relevant to Pharma (e.g., QM, PP, MM, SD). * Strong analytical and problem-solving skills, with an exceptional ability to focus on detail and documentation accuracy. * Excellent communication and interpersonal skills, with proven ability to collaborate effectively with Quality Assurance and senior business stakeholders. Preferred Experience & Skills * Experience with SAP Change Management tools (e.g., SAP Solution Manager/CHARM) and Cloud ALM. * Experience with Quality Management Systems (QMS) integration with SAP (e.g., Veeva Quality). * Experience with SAP Business Technology Platform (BTP) applications. * Relevant SAP or ITIL certifications. The base salary range for this role is $99,400 to $123,800. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

The Senior IT Analyst is responsible for designing, implementing, and managing automation solutions to optimize manufacturing processes. This role ensures seamless integration of automated systems, enhances operational efficiency, and supports cross-functional teams in leveraging automation technologies. The ideal candidate will have deep technical expertise in manufacturing automation, strong problem-solving skills, and experience in regulatory compliance within a pharmaceutical environment. Responsibilities Automation System Management: Oversee the operation, maintenance, and performance of manufacturing automation systems to ensure smooth business processes. Process Optimization: Identify and implement enhancements to improve automation functionality, streamline operations, and increase system efficiency. Cross-Functional Collaboration: Work closely with manufacturing, operations, IT, and quality teams to ensure seamless automation integration across departments. Product Lifecycle Management: Manage automation projects from discovery to launch and iteration, including road mapping and release planning. User Support & Training: Provide technical support and training to end-users, ensuring effective use of automation features and troubleshooting common issues. System Upgrades & Enhancements: Manage upgrades, patches, and modifications to automation systems, coordinating with IT teams and vendors. Data Integrity & Reporting: Ensure accuracy and consistency of data within automation systems, developing reports and dashboards to support decision-making. Compliance & Security: Maintain compliance with regulatory requirements, data security policies, and company standards for automation system usage. Vendor & Stakeholder Management: Collaborate with automation vendors, implementation partners, and internal stakeholders to resolve system issues and implement improvements. Incident Management & Troubleshooting: Diagnose and resolve technical and operational automation issues, minimizing downtime and optimizing reliability. Project Management: Lead automation-related projects, such as new module implementations, integrations with third-party applications, and process automation initiatives. Skills Comprehensive knowledge of manufacturing automation systems and network protocols (TCP/IP, DNS, DHCP). Experience with network hardware (routers, switches, firewalls) and cybersecurity tools. Familiarity with operational technology (OT), industrial control systems (ICS), and compliance frameworks (NIST, ISA-99). Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Experience in managing automation projects, implementations, and upgrades. Requirements Bachelor's degree in IT, Computer Science, Engineering, or a related field. 12+ years of experience managing manufacturing automation systems in a pharmaceutical or manufacturing environment. Hands-on experience with automation system implementations and upgrades. Familiarity with regulatory compliance and industry standards. The base salary (hourly) range for this position is $110,000 - $130,000 ; the exact salary depends on various factors such as experience, skills, education, location, competencies and industry-specific knowledge. ANI Pharmaceuticals offers a variety of benefits to eligible employees, including health insurance coverage, life and disability insurance, retirement savings plans, paid leave programs, paid holidays and paid time off. Many of these benefits are subsidized or fully paid for by the company.

At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your Role: IT Infrastructure Technician The TechOps team supports Elanco manufacturing and Research & Development (R&D) sites across the North American region. This role-IT Infrastructure Technician-is based at the Clinton, IN Manufacturing facility and provides hands-on IT support for site infrastructure, end-user technologies, and local IT services in a regulated manufacturing and laboratory environment. The scope includes-but is not limited to-supporting internal stakeholders, end-user computing, collaboration and video conferencing solutions, telephony, site network and connectivity, hosting and security components, physical cabling, server room standards, printing, equipment lifecycle management, and other dedicated office, manufacturing, and laboratory IT infrastructure and solutions. Your Responsibilities Ensure continuity and reliability of critical IT processes, hardware, and software components to support uninterrupted business operations. Provide standard and non-standard technical support to end-users. Troubleshoot and resolve IT-related issues effectively and efficiently, including break/fix, install, move, add, and change (IMAC) support for PCs, laptops, iDevices, printers, Windows 11, Microsoft Office, O365, MS Teams video conferencing systems, and telephony. Ensure last-mile support for active IT network equipment, network components (including cabling and connectivity), and other office and manufacturing site IT infrastructure components. Ensure operational support of specific office, manufacturing, and R&D IT systems. Serve as a secondary point of contact for local site leadership and employees, and as a key liaison to regional and global Elanco IT teams and service providers (acting as a substitute for the primary IT Site Champion when needed). Manage and maintain local assets and configuration items in ServiceNow. Execute local IT infrastructure projects. Support the IT procurement process and ensure appropriate stock levels of IT equipment. Use incident, request, and change management IT processes (ServiceNow). Perform or support LCM (Lifecycle Management) activities, including End User Computing (EUC), site IT switches, and site IT UPS systems. Partner with site business stakeholders, IT stakeholders, and vendors. Create, maintain, and update SOPs, Knowledge Articles, and other IT documentation (e.g., Elanco CCE/R3). Escalate issues promptly and communicate status, risks, and resolutions clearly and effectively. Maintain in-depth knowledge of site-specific business processes and their interaction with IT systems. What You Need to Succeed (Minimum Qualifications) Education: Bachelor's degree (BA/BS) in Information Technology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent certifications and practical experience in lieu of a degree. Experience: Minimum of 3 years of experience in Information Technology. Experience providing end-user IT support with a proven ability to set up, troubleshoot, and support hardware, peripheral devices, software, video conferencing, and operating systems, as well as experience using incident and request management systems such as ServiceNow in organizations with more than 250 users. Knowledge of core IT processes, including user support, deskside support, incident, change, and escalation management, asset and lifecycle management, and documentation management-preferably within regulated manufacturing and laboratory environments. Technical knowledge of computer systems and infrastructure, including end-user devices, networking, wireless technologies, video conferencing systems, digital security, and selected office, manufacturing, quality, and R&D IT systems. Demonstrated strong troubleshooting and problem-solving capabilities. Demonstrated ability to take initiative and work independently. Demonstrated ability to establish and maintain effective interpersonal relationships, fostering constructive and cooperative collaboration over time. Candidates must be legally authorized to work in the United States. Elanco does not anticipate providing sponsorship for employment visas (e.g., H-1B or TN) for this position. What Will Give You a Competitive Edge (Preferred Qualifications) Experience with the ITIL framework and IT service management tools (e.g., ServiceNow). Previous experience collaborating with and supporting Operational Technology (OT) teams through IT infrastructure expertise. Knowledge of regulated manufacturing and laboratory processes supported by IT services, as well as manufacturing-related computer systems and data. Additional Information Location: Clinton, IN as the primary site (on-site, in-person); Terre Haute as a secondary location. Standard 8-hour day shift; minimal travel required (Monday-Friday). Some on-call or on-site support may be required to support 24/7 operations. Position requires exposure to production and R&D environments. Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status