Patient Service Representative jobs at Resources for Human Development - 198 jobs

Responsibilities Perform liaison and support activities related to recruitment management of sponsors, coordinators and donors including administrative paperwork, sponsor and donor communications, data base queries, web searches, dissemination of daily collection performance, special event coverage, and the distribution and creation of drive media and promotional materials. Essential Functions Coordinate communications between sponsors, coordinators, donors, Account Managers, and the blood center. Serve as primary point of contact for the Account Managers when they are not in the office and provides back-up and support coverage as needed: Answer and/or work with Account Managers to resolve general questions, recruitment issues, solve problems, and update/maintain donor information. Create and provide promotional materials to Account Managers. Uses software systems to produce queries, donor lists and other applicable reports/forms. Maintains accurate records. This includes computer data entry, appointment schedules, and written records. Possesses a clear understanding of the donation process and donor deferral guidelines and procedures. Refers donor inquiries to appropriate personnel. Respects confidentiality regarding donor information and materials related to the Blood Bank. Recruit blood donors at off-site events such as health fairs, sign up sessions or day of blood drives. Helps with additional projects as needed. Support organizational needs by scheduling blood drives with existing accounts, identifying new hosts. Help with preparation efforts for special events (i.e. contacting invitees for participation lists, setting up gift tables, refreshments, check in tables etc.) Contact individuals to encourage their participation in upcoming blood drives. Upon request, be able to prepare and present specific presentations to targeted donor groups to increase education and awareness for blood donations. Assist with training and support and mentor others when needed. The above consist of the essential duties for this position; any staff member can be requested to perform additional duties as required and related to the position. Qualifications Required Minimum Education & Experience Education: High School diploma or equivalent Related Experience: 2 years' experience in customer service, sales, and/or administrative support. Demonstrated working knowledge of Microsoft Suite. Preferred Qualifications: Associates or bachelor's degree. Blood banking knowledge, customer service training. Knowledge: Read and interpret medical, technical, regulatory and quality procedures. Proficiency with Microsoft Office Suite--Word, Excel, Power-point and Outlook Computer desktop applications and computer software systems. Skills: Effective written and oral communication skills Attention to detail and organizational skills Accurate in transcription of numbers Persuasive and sales Abilities: Resolve problems and customer concerns Maintain compusure under pressure Ability to work in a team environment or independently Use logic and reasoning to identify and analyze alternative solutions, conclusions or approaches to problems within established policies and procedures. Overview Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Mission City Community Network (MCCN), a not-for-profit organization with multiple clinics operating as a Federally Qualified Health Center dedicated to serving low income and under-served families in the San Fernando Valley, San Gabriel Valley and Los Angeles and San Bernardino areas. MCCN is a full service health care provider with primary care services for children, adolescents and adults. Position: Patient Service Representative Location: North Hills, CA Status: Full-Time/Non-Exempt Work Schedule: Mon- Fri , 40hrs/wk We are currently seeking Patient Service Representative to join our team for our San Fernando Valley Region - North Hills, CA area. Responsible for assist with eligibility screenings for programs like Covered California, Medi-cal, etc help patients navigate our services and Patient Portal, and support the front office with clerical tasks to keep our operations running efficiently. Make follow-up calls applicants for any missing information, access forms in the computer system, update information in the practice management system and upload application documents to each program computerized system. Must currently be or willing to become a Certified Enrollment Counselor to assist our patients to apply for Covered California. Assist in outreaching to individuals and families who have specific healthcare needs. Listen to community members in a culturally sensitive way, usually in their native language, and connect them with necessary services. Must provide continuous reporting of activities to supervisor. Essential Functions: * Inform patients about available programs, services, locations, and hours. * Pre-screen patient eligibility * Schedule appointments and refer patients to the appropriate internal departments. * Educate patients on using the Patient Portal and grant system access. * Conduct follow-up calls for notifications and appointment scheduling. * Assist patients with PCP changes * Provide Covered CA informational materials to potential enrollees; answer questions related to the program and invite or direct enrollees to other Covered CA educational opportunities (if applicable) * Help enrollees access the Covered CA website and explain the various health plans available to the enrollees according to their specific income levels. * Obtain contact information of the interest candidates whenever possible and obtain permission to contact for follow-up. * Complete and submit mandated program documentation to the Outreach Manager * Notify supervisor of need to pull and file charts for eligibility documents, messages, etc. that may be subject to HIPAA * Adhere to all Covered CA policies and protocols set forth by the program. * Able to perform assigned duties with a minimum level of supervision and identify problems and recommend solutions. * Effective Interpersonal and Group Communication; Ethically and Culturally Appropriate Customer service; Patient Advocacy * Patient and Community Education on Pandemic and related health issues * Train/Guide patients in using technology to access/communicate with the health providers using various platforms, including computers, tablets, and smartphones. * Assist patients in enrolling and using patient portals. Qualifications * High School Diploma/GED accredited by WASC. * Bilingual English and Spanish, required * Certified (CovCA) Enroller at time of hire or willing to complete certification within 6 months. * Minimum 1 year of direct customer service experience, preferably in a medical setting. * Basic computer skills (approx. 32 w.p.m.), Intermediate computer skills preferred * Requires excellent verbal and written communication skills and customer relations skills * Knowledge about health care insurances required (i.e., Covered CA, Family PACT, Unmatched HWLA, CHDP) * Requires excellent presentation skills and ability to develop clear and effective outreach materials * Requires the ability to independently organize field activities. * Must have excellent presentation/public speaking and organizational skills. * Strong community network a required * Must be flexible and able to multi-task while working in a collaborative, team environment with a positive attitude * Ability to prioritize workload and adapt to change. * Willing to travel as deemed necessary * Valid California Drivers License in good standing with DMV required; current liability insurance Full-time (30+hrs/wk) benefits include: Health, Dental, Vision and Life Insurance. Vacation, Sick, Holiday pay, and all other benefits mandated by law. To Apply: Please email your resume/CV through indeed or HR Dept email. MCCN is an Equal Opportunity Employer Job Type: Full-time Pay: $21.00 - $25.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Employee assistance program * Health insurance * Life insurance * Retirement plan * Vision insurance Work Location: In person

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49 hourly Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health + Ability to provide coverage for Community Clinics as assigned. Preferred: + Knowledge of specific specialty practice and workflows + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday: 8:30am - 5:30pm, hours may vary (including some weekends) Posted Date 08/19/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26213 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49 hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:30am-5:30pm Posted Date 09/29/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 26933 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating communication with referring physicians. * Referring patients to appropriate resources. * Providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. * Ability to provide coverage for Community Clinics as assigned Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding for the University system and its services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 01/14/2026 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 28288 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs.

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: + Acting as a liaison for the patients and physicians in the practice. + Assisting patients in accessing service within the health system. + Facilitating communication with referring physicians. + Referring patients to appropriate resources. + Providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49/hr Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities + Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. + Ability to provide coverage for Community Clinics as assigned Preferred: + Knowledge of specific specialty practice and workflows + Working knowledge of patient related policies and procedures as well as a thorough understanding for the University system and its services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Familiarity and knowledge of authorization process & managed care programs UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities. + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health + Ability to provide coverage for Community Clinics as assigned. Preferred: + Knowledge of specific specialty practice and workflows. + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Familiarity and knowledge of authorization process & managed care programs. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

In this role, you will interface with patients, families, and referring physicians in the coordination of all patient care services. Major duties include but not limited to: + Acting as a liaison for the patients and physicians in the practice, assisting patients within the healthcare system, + Facilitating communication with referring providers. + Referring patient to appropriate resources, providing following up through telephone and EPIC/Care Connect, telephone and email triage of patient-related issues. + Coordination of appointments. + Diagnostic testing and procedure for patients + Interfacing with insurance authorization process. + Data entry and maintenance of the center's patient database + Provide light administrative support to faculty/staff. Interface with vendors. Salary Range: $30.36 - $ 43.49/hourly Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities. + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Preferred: + Knowledge of specific specialty practice and workflows. + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Able to effectively communicate via email and other written modalities. + Familiarity and knowledge of authorization process & managed care programs UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities. + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health + Ability to provide coverage for Community Clinics as assigned. Preferred: + Knowledge of specific specialty practice and workflows. + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Familiarity and knowledge of authorization process & managed care programs. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 12/17/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 27959 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule A varied shift, including weekends and holidays at the West Valley, Santa Monica, and Westwood locations Posted Date 07/30/2025 Salary Range: $38.96 - 38.96 Hourly Employment Type 6 - Staff: Per Diem Duration Indefinite Job # 25962 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Per Diem, Patient Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will: * Collect accurate demographic information * Review and interpret insurance benefits * Obtain prior authorizations * Collect cash * Interact with public assistance programs (i.e. Medi-Cal, CCS) * Interact with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Refer appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care Will be expected to float to our West Valley, Santa Monica, and Westwood locations Salary Range: $38.96-$38.96 Hourly * This position may convert to career* Job Qualifications Press space or enter keys to toggle section visibility We're seeking a detail-oriented, self-directed professional with: * Working knowledge of eligibility and working provisions of third-party sponsors * General knowledge of medical terminology * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook * Bilingual English/Spanish preferred * Must be available for weekends and holiday coverage Note: May be subject to test in qualifying skills

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey Total Health, we aim to be the first choice in health care for the communities we serve! We are looking for a Patient Experience Representative with a patient-first approach to service to join our growing team at our Community Primary Care location in Mt. Airy. The Patient Experience Representative serves as the first and last point of contact for patients, playing a critical role in ensuring a welcoming, efficient, and compassionate experience. The ideal candidate is friendly, detail-oriented, and committed to delivering high-quality service to every patient! The Patient Experience Representative is responsible for: welcoming and professional customer service for all guests and visitors patient check-in and check-out appointment scheduling and communication communicating financial policies and billing procedures to patients verifying and collecting financial information and payments supporting back-office administrative tasks compliance to organizational policies and procedures Earn $19-$22 per hour based on experience. Benefits Merakey Total Health offers Medical, Dental and Vision insurance plans as well as competitive compensation plans. Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Total Health: Merakey Total Health is a new, non-profit community health center, focused on providing whole person care. We believe all people deserve access to high-quality, comprehensive care, and that collaboration is the best way to serve our communities. Merakey Total Health provides comprehensive primary care, preventative care, behavioral health support, and wellness services. At Merakey Total Health, we care about each other and are committed to providing the very best care to those we serve. Learn more about Merakey Total Health! Merakey Total Health strictly follows a zero-tolerance policy for abuse. Merakey Total Health is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey Total Health welcomes all Veterans to apply!

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey Total Health, we aim to be the first choice in health care for the communities we serve! We are looking for a Patient Experience Representative with a patient-first approach to service to join our growing team at our Community Primary Care location in Mt. Airy. The Patient Experience Representative serves as the first and last point of contact for patients, playing a critical role in ensuring a welcoming, efficient, and compassionate experience. The ideal candidate is friendly, detail-oriented, and committed to delivering high-quality service to every patient! The Patient Experience Representative is responsible for: * welcoming and professional customer service for all guests and visitors * patient check-in and check-out * appointment scheduling and communication * communicating financial policies and billing procedures to patients * verifying and collecting financial information and payments * supporting back-office administrative tasks * compliance to organizational policies and procedures Earn $19-$22 per hour based on experience. Benefits Merakey Total Health offers Medical, Dental and Vision insurance plans as well as competitive compensation plans. * Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. * Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. * DailyPay -- access your pay when you need it! * On the Goga well-being platform, featuring self-care tools and resources. * Access Care.com for backup childcare, elder care, and household services. * Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). * Tuition reimbursement and educational partnerships. * Employee discounts and savings programs on entertainment, travel, and lifestyle. * Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Total Health: Merakey Total Health is a new, non-profit community health center, focused on providing whole person care. We believe all people deserve access to high-quality, comprehensive care, and that collaboration is the best way to serve our communities. Merakey Total Health provides comprehensive primary care, preventative care, behavioral health support, and wellness services. At Merakey Total Health, we care about each other and are committed to providing the very best care to those we serve. Learn more about Merakey Total Health! Merakey Total Health strictly follows a zero-tolerance policy for abuse. Merakey Total Health is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey Total Health welcomes all Veterans to apply! The ideal candidate will possess the following qualifications: * 5 years of experience in a medical office or customer service role preferred * Knowledge of medical terminology, insurance processes, and EMR systems preferred * High school diploma or equivalent required; associate degree preferred * Excellent communication, multitasking, and organizational skills * Bilingual (Spanish) is a plus! * Medical assistant training with or without certification is a plus! * Proficiency in Microsoft Office and EMR scheduling software * Must be able to work onsite MON and TUE 8am-4:30 pm, WED 8 am-6:30 pm, THUR 8am-4:30 pm, FRI 7am-1:30pm

Are you ready to be the heartbeat of our clinic and the ultimate guide on the journey to better hearing? As our Patient Care Coordinator, you'll be the friendly face that patients can rely on for a seamless experience from start to finish! You'll juggle everything from managing schedules and patient accounts to organizing exciting events that keep our community engaged. With your knack for creating an inviting atmosphere and your passion for exceptional service, you'll play a vital role in our clinic team, ensuring that every patient feels valued and heard. If you're ready to make a real impact while having fun in a dynamic environment, we want to meet you! At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Care Coordinator (PCC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PCC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources. Our Culture An experienced team built around a culture of professional growth and knowledge-sharing. We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. We serve with passion, purpose and excellence. Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients. You Will Ensure a Positive Patient Experience Immediately acknowledge, greet and service all guests in a friendly, professional manner. Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports. Utilize elevated customer service approach and communication style when working with patients. Direct and answer calls in a timely, professional fashion. You Will Provide Administrative Assistance Strategically manage patient schedule on behalf of Clinic Team. Understand, support and track current marketing initiatives for the clinic. Organize office, maintain supplies, and ensure accurate patient files. Protect Patients Privacy, collect insurance information, and complete insurance Authorization. Maintain day-to-day operational procedures. You Will Complete Varied Tasks Lead Morning Huddle on behalf of Clinic Team at the start of each day. Make deposits (transportation required) and maintain cashbox. Reconcile all deposits daily and report weekly. Results- Performance measures (How to Measure Success) Customer Retention - Measured by active customers as a percentage of clinic total customers. Patient Referrals - Measured percentage of referrals from your active customer database. Same- or Next-day New Patient Appointments - Measured by the number of days ‘wait time' for Hearing Consultation. Days Sales to Cash - Measured by the number of business days payments are outstanding. Maximized Opportunities - Measured by the percentage of Hearing Consultations completed with a companion (to scheduled). Other Duties (Non-Measurable) Support Northland Employee Corporate and/or Department guidelines. Check and verify quality. React to change productively and handle other essential duties as assigned. Assist with development of clinic performance. You Will Need High school diploma preferred or equivalent work history. 1-2 years' experience in a customer service or retail position preferred. Proficient computer skills and knowledge of Microsoft Office Programs. Industry familiarity encouraged. Ability to manage all confidential information with complete discretion. ________________________________________ The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Salary and Other Compensation : The hourly rate for this position is between $15.55 - $19.18 / hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for commissions based upon performance results. There is no guarantee of payout. Benefits : The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually. #LI-CS1 #Audibel

Are you ready to be the heartbeat of our clinic and the ultimate guide on the journey to better hearing? As our Patient Care Coordinator, you'll be the friendly face that patients can rely on for a seamless experience from start to finish! You'll juggle everything from managing schedules and patient accounts to organizing exciting events that keep our community engaged. With your knack for creating an inviting atmosphere and your passion for exceptional service, you'll play a vital role in our clinic team, ensuring that every patient feels valued and heard. If you're ready to make a real impact while having fun in a dynamic environment, we want to meet you! At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Care Coordinator (PCC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PCC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources. Our Culture * An experienced team built around a culture of professional growth and knowledge-sharing. * We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. * We serve with passion, purpose and excellence. * Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. * We coordinate the individual expertise of all staff members to provide the best possible care for our patients. You Will Ensure a Positive Patient Experience * Immediately acknowledge, greet and service all guests in a friendly, professional manner. * Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports. * Utilize elevated customer service approach and communication style when working with patients. * Direct and answer calls in a timely, professional fashion. You Will Provide Administrative Assistance * Strategically manage patient schedule on behalf of Clinic Team. * Understand, support and track current marketing initiatives for the clinic. * Organize office, maintain supplies, and ensure accurate patient files. * Protect Patients Privacy, collect insurance information, and complete insurance Authorization. * Maintain day-to-day operational procedures. You Will Complete Varied Tasks * Lead Morning Huddle on behalf of Clinic Team at the start of each day. * Make deposits (transportation required) and maintain cashbox. * Reconcile all deposits daily and report weekly. Results- Performance measures (How to Measure Success) * Customer Retention - Measured by active customers as a percentage of clinic total customers. * Patient Referrals - Measured percentage of referrals from your active customer database. * Same- or Next-day New Patient Appointments - Measured by the number of days 'wait time' for Hearing Consultation. * Days Sales to Cash - Measured by the number of business days payments are outstanding. * Maximized Opportunities - Measured by the percentage of Hearing Consultations completed with a companion (to scheduled). Other Duties (Non-Measurable) * Support Northland Employee Corporate and/or Department guidelines. * Check and verify quality. * React to change productively and handle other essential duties as assigned. * Assist with development of clinic performance. You Will Need * High school diploma preferred or equivalent work history. * 1-2 years' experience in a customer service or retail position preferred. * Proficient computer skills and knowledge of Microsoft Office Programs. * Industry familiarity encouraged. * Ability to manage all confidential information with complete discretion. ________________________________________ The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Salary and Other Compensation: The hourly rate for this position is between $15.55 - $19.18 / hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for commissions based upon performance results. There is no guarantee of payout. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually. #LI-CS1 #Audibel

We are looking for a Centralized Scheduler that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior. Responsibilities: * Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion * Prepare, maintain and monitor schedule for multiple providers * Fill cancelled/rescheduled appointments assuring schedule is full * Understand dental procedures and dental terminology for proper scheduling and treatment coordinating * Schedule and confirm patient appointments * Coordinate daily schedule with patient treatment needs and available treatment times * Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up * Work closely with clinical staff and other front office staff to assure smooth flow of patient care * Provide excellent customer service 100% of the time. * Determine type of service caller is seeking. * Verify dental insurance information * Understand insurance benefits to effectively educate patients on their dental benefits and communicate with Practice Manager. * Collect full and complete insurance information from caller utilizing the form provided by the dental billing manager. * Route all private insurance information to the dental billing specilist for verification indicating the date of the appointment. * Verify address, phone number, and potential need for updating annual registration paperwork, and schedule the paperwork appointment as needed. * Coordinate and schedule an interpreter if needed with follow-up notification to all appropriate staff. * Verify eligibility for a 6 month checkup (recall) prior to scheduling that type of appointment. * Be knowledgeable of the sliding fee schedule and acceptable proof of income. * Accurately inform callers without insurance or with limited Medicaid information on the slide and what is required for acceptable proof of income. * Be able to estimate dental fees for copay and treatment. * Repeating the phrase "this is only an estimate and may change based upon proof of income that is provide" is required during call. * Schedule the dental appointment with the dentist of record. * Repeat appointment date, time and location to caller 100% of the time. * Inform parent or legal guardian that they must be present at the first appointment or if annual registration is due. * Inform caller they will need to bring a list of their medications. * Place a note in the note box of the appointment regarding slide and insurance information. * Other duties as assigned. Requirements KNOWLEDGE, SKILLS AND ABILITIES: * Strong phone and verbal communication skills along with active listening. * Be customer service oriented and able to communicate with a pleasant demeanor at all times. * Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner. * Must have computer skills; be proficient with Microsoft office software. Experience with Dentrix or similar dental software desired. * Is team oriented and values diversity. * Dental experience preferred. * Has a commitment to personal excellence and customer service. * High School Diploma

Care Coordinator, Gloucester County and surrounding area Full time (35 hours/week) ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for providing care coordination for individuals in the community for the Diocesan VITALity Catholic Healthcare Services. Establish effective and respectful relationships with patients, families, professionals, payers and other relevant parties. Accurately conduct face to face assessments (in the home, community or medical setting) on the person's physical, social, psychological, financial status, family caregiver support, as appropriate, to identify the person's strengths and limitations related to the identified concern. Use teaching skills to ensure understanding by patient/ family regarding available services and self-management. Work with patients and families to set appropriate goals and support the patient and family in reaching the goals using the skills of coaching and consultation. Develop an individualized care/service plan with the patient (and family as appropriate) that identifies priorities and desired outcomes, strategies and resources needed to achieve them. Monitor and adjust the plan as needed in collaboration with members of the individual's health care team. Refer and facilitate access to services and directly access services if indicated. Monitor delivery of services and act as an advocate. Consider cost of services and work within program or patients budget to maintain quality of care/services. Evaluate individual outcomes of Care Coordination participants. Acknowledges patient's rights on confidentiality issues, maintains confidentiality and follows HIPAA guidelines and regulations. Continues to educate self on providing quality care, professional, personal and spiritual growth. This position is 35 hours per week based upon employee availability and staffing needs. Qualifications and Educational Requirements: Registered Nurse (RN) or MSW Social Work. Current license in New Jersey. CPR Certification. Minimum of 3 years of experience in health care, preferably community setting, home care, care coordination, discharge planning or case management. Highly organized and ability to work autonomously. Demonstrated skills in assessment, leadership, communication, counseling/consultation, problem solving and teaching. Core values consistent with patient and care giver center approach to care. LANGUAGE SKILLS: Bilingual preferred (English/Spanish) Excellent communication skills (written, verbal, non-verbal and technical) required. COMPETENCIES: This position requires a person who is dedicated to improving the health and safety of seniors and disabled individuals through consultation and coordination of care. The person must be able to work independently in the community while collaborating with various community partners to access to health care and social services for the individuals we serve. The person will display a professional appearance and demeanor at all times. Collaboration and team work are key competencies for this position. In addition, the following competencies must be present: Problem solving, Sensitivity, Accountability, Ability to document effectively, Team work, Interpersonal skills, Ethics, Initiative, Dependability, Interpersonal skills, good judgement, Initiative and Diversity. Pay Range: $39.78-$42.36 for an RN Benefits We provide a benefits package that includes Health, Dental, and Vision Plan. Other benefits also include Life Insurance and Short-Term Disability coverage. Additionally, employees have access to Supplemental Life Insurance, Long-Term Disability, Accident & Critical Illness Insurance, and Hospital Indemnity Insurance for further protection. To support work-life balance, we offer Paid Holidays, Paid Vacation, and Sick & Personal Time.

Job Description The Family Registration Specialist at Child's Play Wonderschool plays a critical role in managing the registration process for families and students. This individual will be the primary point of contact for families, ensuring a seamless registration process while also managing necessary documentation and attending to the pertinent queries. Responsibilities: Handling the complete registration process for both new and returning families, ensuring a seamless and positive experience. Supporting families through the enrollment process by answering all their queries and providing necessary information. Coordinating with the school administrative team and teaching staff for the transfer of requisite student information. Maintaining up-to-date records for all registered families, ensuring that necessary documentation is complete and filed correctly. Processing registration payments and coordinating with the accounting team for proper invoicing and record management. Ensuring all registration data is correctly input into the school's database system for easy retrieval and use. Qualifications: High school diploma or equivalent required. Familiarity with basic accounting principles and procedures to manage registration fee payments. 1+ year experience in enrollment, support, office administration, records, or billing Strong organizational skills, with an ability to maintain detailed records and manage multiple tasks concurrently. Excellent communication and interpersonal skills to interact effectively with families and school staff. Proficient in using computer systems, including word processing, database management, and email. Knowledge of specific school management software would be considered a benefit. Benefits: Opportunity to join a dynamic and dedicated team at Child's Play Wonderschool, committed to providing quality education and a nurturing environment for children. Healthcare coverage and retirement savings plan. Access to professional development opportunities for continuous learning and skill enhancement. Potential to make a meaningful impact on the lives of families and students in our community. This position offers a unique opportunity to work in a rewarding environment at Child's Play Wonderschool where we have a strong commitment to education and nurturing young minds. Individuals who believe in the value of education, are self-motivated, and have a passion for working with families are strongly encouraged to apply.