Content Strategist jobs at Robert Half - 347 jobs

Job Title: Senior Marketing Strategist Local residents only / No relocation ) 3 days onsite/2 days remote Employment Type: Full-Time Salary: $90,000 - $120,000 About the Company Our client is a fast-growing startup on a mission to revolutionize product development and eCommerce. We transform bold, innovative ideas into consumer products that delight customers and disrupt markets. As we build the future of eCommerce, we're looking for a strategic thinker who thrives on research, insights, and data-driven planning. About the Role We're seeking a Senior Marketing Strategist who excels at researching demographics, industry trends, and market dynamics to develop strategic marketing plans that drive growth. This role is perfect for someone who combines analytical rigor with creative vision to craft strategies that resonate with target audiences and position products for success. Key Responsibilities Conduct in-depth research on consumer demographics, industry benchmarks, and emerging market trends to inform marketing strategies. Develop comprehensive go-to-market plans for new product launches and seasonal campaigns. Analyze competitive landscapes and identify opportunities for differentiation and growth. Collaborate with cross-functional teams (product, creative, sales) to align marketing strategies with business objectives. Create audience segmentation models and optimize messaging for maximum engagement. Monitor campaign performance and provide actionable insights to improve ROI and customer acquisition. Stay ahead of industry innovations and recommend strategic pivots based on market intelligence. Qualifications 7+ years of marketing experience, with at least 3 years in a strategic or research-focused role. Proven ability to translate data and insights into actionable marketing plans. Strong understanding of consumer behavior, eCommerce, and CPG dynamics. Expertise in market research tools, analytics platforms, and trend forecasting. Exceptional communication and presentation skills. Bachelor's degree in Marketing, Business, or related field What We Offer Opportunity to join a high-growth startup at a pivotal stage. Creative freedom and ownership of strategic initiatives. Gorgeous office with intercoastal views (3 days onsite / 2 days remote). Competitive salary and benefits, including $1,000 monthly healthcare stipend and 3 weeks PTO.

A financial technology company in San Francisco is seeking a Senior Software Engineer to enhance their SEO and web performance initiatives. This role emphasizes front-end development with elements of back-end engineering, enabling scalable, user-friendly applications. The ideal candidate has over 5 years of experience in software engineering, expertise in modern frameworks, and a commitment to mentoring others. The company offers competitive benefits and supports a remote work model in the U.S. #J-18808-Ljbffr

A leading regulatory consultancy seeks a highly experienced Regulatory Consultant to guide strategy and manage 505(b)(2) NDA submissions. The role requires at least 10 years of experience in regulatory affairs, specifically with FDA regulations and regulatory strategy development. This fully remote position is ideal for individuals with a strong background in global regulatory applications and excellent communication skills. Join a professional and inclusive team dedicated to ensuring successful product approvals for the pharmaceutical industry. #J-18808-Ljbffr

A leading pharmaceutical consulting firm is seeking a skilled Regulatory Consultant to develop regulatory strategies and lead 505(b)(2) NDA submissions from a remote location. The ideal candidate possesses over 10 years of experience in regulatory affairs, particularly with the FDA, and will provide guidance throughout all stages of product development. This role requires solid expertise in compliance and a proven track record in managing complex projects. Strong communication skills and a collaborative approach are essential for success. #J-18808-Ljbffr

Head of Content (Storyteller) About Us Blueberry is building the 1:1 marketer for the world's most ambitious brands. The way brands engage with customers is fundamentally shifting. In the early days, founders reply to every comment, DM every follower, and know customers by name. But as audiences grow into the hundreds of thousands or millions, that intimacy breaks. Even with social managers, no team can authentically know every follower - so brands default to 1:many channels like mass email, SMS, and generic posts. The personal touch disappears. At Blueberry, we're rebuilding that intimacy at scale. Our product performs deep research on social followers, enables brands to authentically engage through personalized DMs, and delivers the perfect offer tailored to each customer at exactly the right moment. What once felt impossible - knowing every follower by name and why they care about your brand- is now achievable. In under 3 months, we're live with 10+ brands - including several 8- and 9-figure direct-to-consumer (DTC) companies to drive substantial revenue and nurture lasting loyalty. We're backed by Pear VC (first checks into Doordash, Dropbox, and Gusto) and Founders, Inc.. Now, we're hiring the founding team that will scale Blueberry across the world's largest brands. The Role We're hiring a Head of Content to shape how Blueberry shows up to the world. Until now, we as founders have been hands‑on in telling our story - publishing thought pieces, sharing customer wins, and building early narratives around personalization and the future of commerce. It's been effective, but it's only the beginning. We believe content is an alpha for GTM. The companies that break out in our category will be the ones with consistent, high‑quality storytelling that scales - not just occasional moments. That's where you come in. As our first content leader, you'll take what's been started and make it your own: developing a clear, repeatable content engine that balances polish with volume, thought leadership with case studies, and founder voice with brand voice. Your work will set the tone not only for Blueberry, but for how the industry understands this new era of customer engagement. What You'll Do Own Blueberry's narrative - define how we talk about personalization, agentic commerce, and the future of brand‑to‑consumer engagement across all channels. Drive growth through storytelling - create case studies, thought leadership, and campaigns that directly influence pipeline and deal velocity with global B2C brands. Turn customer wins into revenue assets - transforming product outcomes into compelling stories that open doors with CMOs and marketing leaders. Build the content engine - craft stories, videos, blogs, content, cadences, and standards that balance polish with consistency and scale. Work shoulder‑to‑shoulder with founders to scale the content motion we've started - and confidently make it your own. Play a central role in GTM - ensuring content is not only seen, but used by sales, marketing, and customer teams to drive meetings, close deals, and strengthen partnerships. Set the foundation for Blueberry's voice - establishing the tone, quality bar, and narrative direction that will guide all future content and define how the company is perceived as we scale. Who You Are A storyteller, product marketer, or content marketer with 3+ years of experience You want to tell compelling stories. You move fast, take initiative, and care deeply about doing things right. You don't just point out problems - you roll up your sleeves and solve them. You bring a clear point of view on what excellence looks like, while staying collaborative and low‑ego (this is incredibly important across every team member). You're your own toughest critic and hold yourself to an exceptionally high bar-90% isn't good enough Entrepreneurial at heart: you thrive in ambiguity, adapt quickly, and want to shape something from the ground up. You want to win. You want to work with others who share the above traits. Nice-to-Haves Prior startup or founding team experience. Visual and content design expertise alongside UI/UX talent Why Join Us Storytelling is a Priority: We recognize that brands care about compelling stories. This will be a core differentiator for who wins this market. You will have the founders' direct support in ensuring this thinking permeates throughout the company. High‑impact from day one. You'll design the systems, flows, and identity that define how the world's fastest‑growing DTC brands engage millions of customers. What you create in your first months will be in the hands of category‑defining brands. Experienced Founders. You'll work alongside experienced founders with deep product, engineering, and GTM expertise in the space (ex‑Snapchat, ex‑Cardless, multi‑time founders) Momentum. In under three months, we're live with 10+ brands and backed by Pear VC and Founders, Inc. You'll be joining at a critical inflection point as we position ourselves to win this market. What We Offer: Competitive salary and significant equity package Comprehensive health, dental, and vision insurance with 401(k) matching Design the future of how brands interact with consumers, authentically Weekly team outings (dinners, events, an escape room or two) Unlimited PTO An opportunity to lead and define our company and industry. Want to help shape how the fastest growing brands connect with their customers? We'd love to meet you. Blueberry is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. #J-18808-Ljbffr

A leading technology company in San Jose is seeking a Machine Learning Engineer to drive the development and deployment of advanced ML technologies for FPGA compilers. You will enhance performance focusing on timing closure and resource utilization. Ideal candidates have a Bachelor's Degree in Computer Science or Electrical Engineering, along with 5+ years of experience in machine learning, and proficiency in C++ and Python. The role demands strong communication skills for effective collaboration across teams. #J-18808-Ljbffr

Our client, an established consumer products company, is looking for a talented and versatile Content Creator / Packaging Designer to join their growing creative team in Edison, NJ. This role is ideal for a designer who enjoys blending creative storytelling with hands-on design execution across both digital and physical platforms. You will be responsible for bringing products to life through compelling eCommerce content, photography, video, and packaging design. Responsibilities: Design and layout engaging digital assets for product listings, enhanced content, infographics, and promotional materials across major eCommerce platforms. Capture and edit high-quality, on-brand product photography for digital and print use. Assist in storyboarding and planning visual content for modules, brand stores, and lifestyle imagery. Edit and produce short-form video clips and motion graphics to enhance PDPs and strengthen brand storytelling. Experiment with AI-powered design tools to support image generation, background cleanup, and rapid content scaling. Design packaging artwork across multiple product categories and packaging types, ensuring consistency with brand identity and licensor requirements. Interpret licensor style guides to translate artwork, iconography, and typography into compliant and visually compelling packaging layouts. Collaborate with Product Development to identify optimal packaging structures that balance cost, protection, and merchandising objectives. Review dyelines from factories and vendors, making necessary adjustments to ensure manufacturability and structural accuracy. Concept and execute creative ideas for packaging photography, lifestyle shots, instructional visuals, and callouts. Qualifications: Bachelor's degree in graphic design, Visual Communications, or a related field, or equivalent professional experience. A minimum of three years of experience in packaging design, digital content creation, or a related creative discipline. Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and Premiere Pro or After Effects. Experience with product photography, digital retouching, and visual storytelling. Knowledge of print production, dyelines, and packaging construction. Familiarity with eCommerce content best practices and optimization. Strong attention to detail, multitasking skills, and the ability to see projects through from concept to completion. You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We are seeking three highly specialized Regulatory Data Translators to act as the essential bridge between Regulatory Strategy and our advanced Data and AI teams. These roles are critical for enabling the organization to leverage Large Language Models (LLMs) and Generative AI (GenAI) capabilities using complex, unstructured regulatory data. This position requires a unique blend of regulatory expertise and a deep passion for data, focusing specifically on supporting high-priority Therapeutic Areas (TAs): Oncology, Immunology, and Neurology. The primary focus of the role is to ensure regulatory compliance and robust AI governance while translating data needs into actionable data products. Core Responsibilities The Regulatory Data Translator will drive the strategic application of data capabilities within their assigned Therapeutic Area (TA) through the following responsibilities: 1. Data Translation and Stakeholder Communication: • Serve as the translating layer between the regulatory strategy function and the internal teams building data products and capabilities. • Connect the TA's specific data needs directly to the personnel responsible for building the necessary data products. • Effectively communicate the features of existing data products, the capabilities of already built AI models, and upcoming data development pipelines to key stakeholders, including Global Regulatory Leads. • Maintain comprehensive knowledge of the sources of truth for regulatory data pertinent to the assigned TA. 2. AI Governance and Risk Management (FDA Compliance): • Own and manage AI governance within the assigned Therapeutic Area. • Implement risk frameworks by conducting risk stratification for all Gen AI use cases, aligning with recent FDA guidance on AI governance. • Ensure that high-risk use cases-those affecting regulatory decisions, patient-related data, efficacy, or safety-incorporate a human-in-the-loop reviewer to maintain appropriate oversight. 3. Data Product Management and Auditability: • Oversee the transformation of unstructured regulatory data, including submission archives, labels, and correspondence, to prepare it for LLM capabilities. • Ensure that LLM outputs and data products support a complete audit trail back to the source documents (labels, correspondence, and health authority submissions). This involves working with vectorized text and associated metadata tags to guarantee traceability. • Manage the handling of restricted data, such as all submissions to health authorities, ensuring strict access control and compliance standards are maintained. Required Qualifications and Experience The ideal candidate will be a "unicorn" profile, blending strong regulatory strategy expertise with a fundamental understanding of AI application Regulatory Expertise (Approximately 90% of Skill Set): • 3-5 years of experience in Regulatory Strategy is essential, balancing foundational knowledge with enthusiasm for hands-on, AI-focused work. Candidates who are too junior may lack understanding of necessary developmental questions, while those who are too senior may not be interested in the hands-on AI focus. • Experience in the Pharma industry is strongly preferred, demonstrating a proven prioritization of compliance over speed. • Prior experience as a North America regulatory lead for Oncology, Immunology, or Neurology would be ideal. Data & Technology Fluency: • Demonstrated passion for data and IT-driven topics. • Familiarity with the application of Generative AI (GenAI) concepts and practical AI use cases. • Must have history collaborating with IT teams and some experience with solution building, although this is not a data science role. Education: • Advanced degrees (such as Master's, PhD, or PharmD) are common for regulatory strategists and preferred, but demonstrated experience is prioritized over a specific degree.

We are seeking a creative and results-driven Social Media Strategist & Content Creator to join our client's team in the beauty space. This role involves developing and executing engaging social media strategies to enhance our brand presence, connect with our audience, and drive traffic to our platforms. The ideal candidate will possess a blend of content creation skills and digital marketing expertise to elevate our online presence. This is a contract role that is aiming at about 15-20 hours a week, ongoing. The role is going to require the candidate be on-site in Nashville at the client's office to film content (reels, stories, and short-form video content). Key Responsibilities Develop and implement social media strategies to enhance brand visibility and engagement. Create, curate, and manage published content across social media platforms. Analyze social media metrics to evaluate performance and adjust strategies accordingly. Collaborate with cross-functional teams to align social media campaigns with overall marketing objectives. Manage social media advertising campaigns to increase reach and engagement. Create compelling copy and visual content to engage audiences effectively. Conduct research on industry trends and competitor strategies to stay ahead in the market. Manage relationships with influencers and collaborate on campaigns. Qualifications Bachelor's degree in Marketing, Communications, or related field. Proven experience in social media management and content creation. Strong skills in digital marketing and brand development. Knowledge of SEO and social media analytics tools. Excellent copywriting and storytelling abilities. Experience in campaign management and photography/videography. Strong interpersonal skills and experience in influencer management. Please apply by submitting relevant beauty samples.

About the Role Our client is seeking a creative and technically skilled Social Media Content Creator to produce high-quality digital content across multiple platforms. This role is ideal for someone who excels in storytelling, understands current trends, and can manage both creative and technical aspects of content production. Key Responsibilities Create engaging, on-brand content such as graphics, videos, livestreams, and written copy for platforms including Instagram, Facebook, TikTok, YouTube, LinkedIn, and X. Develop and execute social media strategies that support business goals and increase audience engagement. Manage paid social media ad campaigns, with a strong emphasis on Facebook Ads (experience with TikTok Ads preferred). Produce and oversee livestreams, including technical setup and troubleshooting. Set up and operate production equipment, including cameras, lighting, and audio gear. Edit and deliver polished, high-quality videos and graphics. Collaborate with internal teams, talent, influencers, and creators to develop fresh and compelling content. Respond quickly to trending topics, creating relevant and brand-aligned content. Monitor performance analytics and optimize content to improve engagement and follower growth. Stay current on emerging tools, platforms, and best practices in content creation and social media. Qualifications 2+ years of experience in social media content creation and management. Proficiency with video editing and design tools (Adobe Creative Suite, Final Cut Pro, Premiere Pro, Canva). Strong technical skills with livestream production, including setup and troubleshooting. Ability to set up camera and lighting equipment for professional shoots. Experience running paid advertising campaigns, particularly Facebook Ads. Strong storytelling, copywriting, and creative direction abilities. Working knowledge of social media algorithms, analytics, and current trends. A creative portfolio showcasing past social media and video production work.

Type: Contract Work Setting: 100% Onsite We're seeking a Web Content Specialist to support a small, highly skilled web team. This position will work closely with a senior web designer who currently manages the website independently. This position focuses on ongoing website maintenance, content updates, and troubleshooting-not full-scale web development. The goal is to keep the organization's primary website and specialty pages accurate, consistent, and running smoothly. Responsibilities Maintain and update content across the main website and specialty pages Manage seasonal and time-sensitive updates (e.g., clinic hours, services) Make adjustments to existing specialty pages (such as radio-oncology pages) Troubleshoot and resolve issues related to: Content blocks Links and buttons Minor HTML and JavaScript errors Swap images and make visual updates as needed Ensure consistency in layout, branding, formatting, and user experience Perform detailed quality checks to maintain a polished, professional site Required Skills & Experience Experience working in a CMS environment (Optimizely preferred; SharePoint or similar acceptable) Working knowledge of HTML and JavaScript, including the ability to identify and resolve errors Strong attention to detail (capitalization, spacing, image sizing, formatting consistency) Solid problem-solving skills and comfort troubleshooting issues across systems Basic understanding of UX/UI principles Experience with Yext or similar content/data platforms is a plus Additional Skills & Availability Strong communication and collaboration skills Ability to support time-sensitive updates (e.g., weather-related changes) Availability for occasional off-hours work: Late nights or early mornings for urgent updates Evenings for moving pages from development to production

Strategy and Reporting Accomplishes Tableau BW project objectives by establishing project scope; designing and delivering solutions Job Tasks • Query data • Utilize Tableau to visualize data • Analyze data • Work with IT to develop business cases • Manage defined projects Skills • Tableau • Ability to query data • Excel • SAP Knowledge • Interpersonal Skills: Ability to build relationships • Project Management • Leadership skills • Big picture thinker Job Summary: Produces attractive visuals/dashboards using techniques for guided analytics, interactive dashboard design, and visual best practices to convey the story inside the data. Performs data mapping and extraction, transforms data to support automated weekly reporting into dashboards and scorecards. Provides project status reports by collecting, analyzing, and summarizing data and trends. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Directs and coordinates project team activities at various phases of the project life cycle to meet project objective for one or more small- to medium-sized projects. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Completes projects by coordinating resources and timetables with user departments. Verifies application results by conducting system audits of technologies implemented. Maintains quality service by establishing and enforcing organization standards. Coordinates overall communication and status reporting to internal customers and stakeholders. Formulates and delivers formal and informal presentations. Qualifications: • Experience Required: Minimum: Bachelor's Degree in an IT-related discipline & 4-plus years' experience in an IT organization, including 1-plus year(s) of experience as an IT project manager focusing on Tableau Dashboard design and/or software development / implementation projects. Proficient verbal (and non-verbal), written and presentation skills; communicates clearly, with credibility and confidence. Well-developed active listening & negotiating skills. Ability to develop / coordinate cross-functional work groups and projects, yielding optimal outcomes. Sound organizational, planning, analytical, and problem-solving skills, including the ability to recommend and participate in solution implementations in area(s) of responsibility. Proficiency in project management software/tools (e.g. MS Project, Primavera, etc.) Experienced in requirement gathering/analysis, design, development, testing, and production rollover of reporting and analysis projects. Experience with Tableau for data extraction from SAP R/3 data, SAP BW data, Maximo data, legacy data, and data external to the organization (benchmarking data, etc.) Ability to identify data quality gaps, develop a plan to close data quality gaps, develop required extraction programs, and schedule extracts for weekly and monthly reports. Ability to perform Tableau calculations and apply complex, compound calculations to large, complex data sets. Experience trouble shooting performance issues associated with Tableau reports. Experience building queries and workbooks and preparing end user training documents. Experienced data analyst to lead financial review, budgeting, and reporting efforts while partnering with field leaders to translate operational data into actionable financial insights. The role requires strong analytical rigor, clear communication, and proven ability to manage budgets and deliver timely, accurate financial reports.

Seeking a seasoned, strategic, and creative Copywriter to join our growing marketing and communications team. If you're passionate about crafting compelling content that engages audiences, builds trust, and drives results and you have a strong background in proposal writing, press releases, newsletters, website copy, and other brand-focused materials, we want to hear from you. Key Responsibilities: Write, edit, and proofread a wide variety of content, including: Business proposals and RFP responses, Newsletters and marketing campaigns, Press releases and media communications, Website and landing page copy, Product/service descriptions and case studies, Internal communications and branded collateral, Coffee Table Books, and Annual Reports. Ensure content aligns with brand tone, messaging guidelines, and marketing objectives Collaborate cross-functionally with internal teams and clients to gather information and tailor messaging for target audiences. Conduct research to support accurate, compelling, and strategic copy development Manage multiple writing projects simultaneously under tight deadlines Apply best practices when applicable to improve web content performance Assist in developing templates and content frameworks for repeatable deliverables Key Traits & Skills: Minimum 5 years of professional copywriting experience, preferably in a marketing, communications, or agency environment Proven success writing proposals, client-facing documents, and persuasive messaging. Excellent writing, editing, and proofreading skills with strong attention to detail Experience writing across multiple formats: newsletters, web content, long-form, and promotional materials Solid understanding of brand voice, positioning, and storytelling techniques Ability to translate complex information into clear, audience-friendly content Strong time management and organizational skills; comfortable managing multiple deadlines Familiarity with digital marketing tools, work management platforms and Microsoft Office

Our social media client is looking for a UX/UI Content Writer to join their team! This is a hybrid (4 days a week onsite) 40 hr/week, 6 month role with the potential to extend. Responsibilities: - Write microcopy for new features across the clients app and Ads Manager. - Collaborate closely with product designers and product managers to build new products. - Name features, audit language for quality and consistency, collaborate with Localization and User Research, and A/B test copy. - Make sure clients language is clear, consistent, accessible, translatable and aligns with best practice UX. - Brainstorm new product ideas as well as projects that can be led by you to create impact across important metrics. - Present your thinking to senior leaders. What you need: - Experience writing for digital products, preferably mobile apps. - Case studies that show your Content Design-led impact. - Enthusiasm to proactively identify problems to solve. - An ability to build relationships with colleagues while being a strong advocate for Content Design. - Skills in managing several concurrent projects and turning around copy on tight deadlines.

Robert Half's marketing & creative client is looking for a Content Writer for a 6+ month contract. This is a hybrid, 37.5-hour-per-week opportunity; candidates must be willing and able to work onsite 3 days per week. The Content Writer will be responsible for creating multi-channel copy that is engaging and audience-centric. Interested candidates should submit a portfolio of relevant B2B and B2C writing samples. Key Responsibilities: Develop brand-aligned content across print, digital, social, video, and ad channels Translate complex information into clear, engaging copy Drive audience engagement through insights and connection Ensure consistent messaging across platforms and campaigns Edit and refine content Incorporate SEO best practices Degree in writing, communications, or related 2+ years of content writing experience in an agency or professional services environment Portfolio of B2B and B2C writing samples Experience writing across email, web, social, print, video, and ad channels Knowledge of customer journey best practices Experience writing persuasive content Ability to write within brand guidelines Strong communication and project management skills Ability to work within tight deadlines Proofreading skills Detail-oriented Self-starter

Copywriter - Contract - On-Site in Plano, Texas! The Copywriter will ensure that writing projects are consistent with the brand and Marketing guidelines, style and voice. The Copywriter will create content for marketing materials, websites, email campaigns, social media campaigns, white papers, case studies, and more. The Copywriter will also review all the creative copy, content, drafts, and proofs for grammar, accuracy and consistency within brand style guidelines. The Copywriter will be working with marketing, design, product and sales teams to develop integrated marketing campaigns. Copywriter - Contract - On-Site in Plano, Texas! The Copywriter MUST HAVE: Experience writing for a variety of numerous content channels, both digital and print Blog experience is a MUST! Online portfolio of multi-channel samples and/or agency work Mid-level experience - able to concept & execute Experience with AP style writing, as well as editing and proofreading Experience writing deadline-driven copy, both B2C and B2B audiences Equipment with MS Office

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Port Saint Lucie, Florida location. Your Responsibilities Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users. If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you! Review content to determine community guidelines are met while upholding a high standard of accuracy and quality Participate in frequent refresher training to always implement correct policies Comply with the performance indicators or parameters defined by the specific client's operation Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information Participate in continuous training programs established by the company for optimal development in the role Comply with all the orders, instructions, procedures related and complementary to the role Able to moderate traumatic, sensitive and potentially offensive content Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Experience navigating internet websites including social media, commercial websites, etc. Comfortabililty reviewing internet content that may be deemed inappropriate and/or contain explicit material. Attention to detail. High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Predictable and reliable attendance. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. What We Prefer Experience in reviewing/monitoring social media Consistent work history Proven oral & written communication skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Port Saint Lucie, Florida location. Your Responsibilities Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users. If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you! Review content to determine community guidelines are met while upholding a high standard of accuracy and quality Participate in frequent refresher training to always implement correct policies Comply with the performance indicators or parameters defined by the specific client's operation Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information Participate in continuous training programs established by the company for optimal development in the role Comply with all the orders, instructions, procedures related and complementary to the role Able to moderate traumatic, sensitive and potentially offensive content Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Experience navigating internet websites including social media, commercial websites, etc. Comfortabililty reviewing internet content that may be deemed inappropriate and/or contain explicit material. Attention to detail. High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Predictable and reliable attendance. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. What We Prefer Experience in reviewing/monitoring social media Consistent work history Proven oral & written communication skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Compensation: To $68K. Job Overview - Social Media Manager - 33939 The Social Media Manager will be responsible for developing and executing organic social media strategies across multiple platforms to grow engagement, drive brand awareness, and support marketing initiatives. You'll manage daily community interactions, create compelling content, attend live events, and collaborate with cross-functional teams to bring the brand's voice to life online. * Manage day-to-day community engagement across all social media channels. * Create, schedule, and publish content that aligns with brand goals and drives engagement. * Collaborate with marketing and communications teams to plan and execute campaigns. * Attend live events to capture and post real-time content. * Monitor brand mentions and conversations using social listening tools, engaging where appropriate. * Track and report on social media metrics and performance, adjusting strategies as needed. * Partner with designers, influencers, and content creators to develop high-impact visuals and campaigns. * Stay on top of trends, platforms, and emerging content formats to keep the brand relevant and innovative. * Manage relationships with social platforms and maintain Business Manager accounts. * Provide support for newsletters and web content as needed. Requirements * Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Business, or a related field. * 4-5+ years of experience in social media management, content creation, and/or digital marketing. * Strong understanding of key platforms: Instagram, Facebook, LinkedIn. * Proven ability to craft engaging copy and manage community interactions with professionalism and personality. * Experience with analytics and listening tools (Google Analytics, Meltwater, or similar). * Familiarity with SEO principles and performance tracking. * Excellent written and verbal communication skills. * Ability to make quick decisions under pressure and handle real-time engagement, including evenings or weekends when needed. * Video editing or live streaming experience is a plus. Additional Job Details Workplace Policy: #li-Onsite Seniority Level: Associate Linked In Poster: #LI-SP1 About our Process * We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in. * Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon. * Candidates for all Sherpa opportunities must be authorized to work in the United States. * Sherpa is an Equal Opportunity Employer.