Technical Support Specialist jobs at Robert Half - 23 jobs

The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service. Requirements Primary Responsibilities: + Deliver on-site technical support for desktop and mobile environments, performing hardware and software installations, upgrades, and troubleshooting. + Serve as a liaison between internal users and Tier 3 external support vendors to ensure timely resolution of escalated issues. + Regularly communicate with managers, clients, and vendors to address questions and assist with project-related tasks. + Collaborate with Infrastructure Operations, Network Engineering, and Security Operations teams to resolve network and security-related incidents. + Support and manage Windows OS devices within an Active Directory environment. + Provide expert-level support for Apple iOS devices, including iPhones and iPads. + Configure and deploy Microsoft Windows laptops and desktop PCs. + Maintain and troubleshoot CCTV, automated access control, audiovisual systems, and collaboration platforms such as Microsoft Teams. + Apply best practices in IT security, network fundamentals, and user access management. Service Management Duties: + Respond to technical service requests via ticketing system, phone, email, and onsite support. + Manage user access requests, password resets, and authentication issues. + Document incident resolutions, create knowledge base articles, and communicate status updates to stakeholders. + Escalate complex technical challenges to appropriate teams as needed. + Track and manage incidents using IT service management (ITSM) platforms, ensuring SLA compliance. + Coordinate with external vendors for warranty and repair services. + Be available for emergency support and periodic off-hours or weekend maintenance tasks. Technical Skills: + Diagnose and resolve Windows operating system issues. + Support Microsoft 365 applications as well as business-specific software. + Configure and troubleshoot VPN, wireless, and wired network connections. + Set up, image, and deploy hardware devices. + Manage printer and peripheral device configurations. Business-Specific Support: + Support specialized applications and workflows. + Assist with onboarding technical setup for new team members. + Enable and troubleshoot remote work capabilities for staff. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Are You Ready to Live Something Different with Protiviti? The Protiviti career provides an opportunity to learn, impact, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. By teaming with our clients, we solve the business challenges a dynamic world presents and discover and implement innovative business solutions. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values. Imagining our work as a journey, integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Are you inspired to make a difference? You've come to the right place. WHERE WE NEED YOU Protiviti's Americas Delivery Center (ADC) is seeking an analyst to join our team in Blue Ash, Ohio. Embracing Protiviti's vision of “Bringing Confidence to a Dynamic World,” the ADC provides cost-effective, technology-enabled, and standardized services at scale to drive efficiency in our service delivery processes in support of our global clients. POSITION HIGHLIGHTS As part of Protiviti's ADC team, you will collaborate with project teams to deliver exceptional outcomes and support client project teams across Protiviti's business offerings, including Business Performance Improvement, Digital, Internal Audit & Financial Advisory, Legal, Risk and Compliance, and Technology Consulting. As an ADC analyst, you will participate in research, maintenance, testing, validation, reporting, and other activities based on specific client project needs. Analysts will have the opportunity to gain business knowledge within the following competency areas: Controls - Compliance and Assurance Services: Test and audit business process and IT internal controls; develop skills in GRC systems and data platforms; and understand business processes across industries. Finance and Accounting - Operational Finance Support: Apply finance and accounting principles; execute transaction-based activities; validate data; reconcile accounts; and prepare outputs such as vouchers, statements, invoices, and reports. Financial Crimes Compliance - Risk & Regulatory Intelligence: Review and assess demographic and financial data for suspicious activity; identify, investigate, and escalate red flags related to anti-money laundering (AML), potential fraud, and financial exploitation; and document findings and observations in detail, in accordance with client policies. Technology - Data & Digital Enablement: Learn in-demand skills for configuration and application support (Microsoft Power BI, SQL, Python, AWS, Salesforce, Snowflake, etc.); assist in data acquisition, migrations, visualizations, and interpretation; and assist the project team in gathering technical and business requirements for task-oriented delivery. You will receive excellent training and meaningful mentorship. You will develop business and technical skills while building professional relationships with project teams and ADC personnel, contributing to exceptional operational delivery and results. QUALIFICATIONS Bachelor's degree from an accredited university in a relevant academic area or a combination of high school diploma/GED with related work experience. All applicants applying for U.S. job openings need authorization to work in the United States for Protiviti without sponsorship now or in the future Proficiency in Microsoft Office suite applications with specific emphasis on Teams, Outlook, Excel, Word, and PowerPoint. WHAT MAKES YOU SUCCESSFUL Motivation to learn and review trends across Protiviti's evolving business market. Highly organized, attention to detail, and able to develop project management skills. Ability to work collaboratively with cross-functional teams and stakeholders. Adaptability and enjoyment of working on a variety of projects and tasks. Innovative mindset, with strong critical thinking and problem-solving skills. Ability to absorb new knowledge and develop new skills. Flexibility to adapt to changing roles and requests. Strong written and verbal communication skills. Coachability and receptiveness to feedback. OUR HYBRID WORKPLACE Protiviti employees work in a hybrid environment which means you will be required to work from the ADC in Blue Ash, OH location and/or from a remote location such as your residence. Dependent on the engagement or project parameters, you may be required to work onsite at the ADC up to 100% of the time. Generally, it is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. APPLICATION PROCESS Apply at ************************** Note: Students may apply for only one location or solution. Duplicate applications will not be accepted. Applicants must be 18 years of age at the time of employment to be considered. #LI-DNI Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $40,000.00 - $59,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. Eligible for an annual discretionary bonus Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at *************************************************************************************** Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to ************************** or call ************** for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION OH PRO AMERICAS DELIVERY CENTER

Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Colombus, OH. This is a professional banking setting with a high touch and executive level user community. Duties: * Desktop Support Engineer will configure, install, and test hardware components, hardware deployment replacements * Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System * Providing cross-divisional troubleshooting by updating and maintaining tickets * Reimaging PCs, backing up and restoring user data. Installing and validating correct software versions on devices and confirm functionality * As a Desktop Support Engineer, you will utilize Wells utilities to troubleshoot end-user machine functionality * Documenting service events accurately in work orders and ticketing systems* 3-5 years of experience providing software/hardware support, server, cisco technology knowledge in a professional setting * Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management * Previous experience working in ServiceNow (a plus) ticketing system or similar * Knowledge of two factor authentication * Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS * Proficient in backing users' data, recovering data, and reimaging users' devices both remotely and at users' desk * Strong customer communication and service skills * Must be able to work independently in a fast-paced high profile environment

Kforce has a client that is seeking a Remote Senior Site Reliability Engineer (SRE) to join a dynamic, collaborative team supporting enterprise-level experimentation and configuration management platforms. In this role, you'll deploy, monitor, support, and optimize cloud-based applications and services, ensuring high availability, performance, and scalability. You'll work closely with engineers across software, DevOps, and test functions to maintain mission-critical solutions. Responsibilities: * Release Management: Build, deploy, and validate application, service, and infrastructure releases; Document release notes * Production Support: Maintain high availability for production systems, manage on-call rotation, troubleshoot incidents, and perform root cause analysis * Monitoring & Alerting: Implement and maintain monitoring dashboards, track system performance, and alert teams on issues; Optimize latency and resource consumption * Optimization: Manage resource scaling, optimize system performance, and improve infrastructure efficiency * Team Collaboration: Serve as a technical expert on system architecture and deployment pipelines, coordinate with onshore/offshore teams, and assist with user support and bug fixes Primary Qualifications: * Bachelor's degree in a related field or equivalent experience * Expertise with monitoring tools (e.g., DataDog, Splunk) * Hands-on experience with AWS infrastructure and services (e.g., EKS, S3, DocumentDB) * Experience with containerized microservices and web-based applications * Familiarity with Git-based source control (e.g., GitLab) * Proficiency in Infrastructure as Code (e.g., Terraform) and cloud deployment pipelines Secondary Qualifications: * Master's degree or higher in a related field * 6+ years of experience in software lifecycle and SRE practices * Experience with relational (SQL) and NoSQL databases * Experience with experimentation, statistical testing, and data analysis * Familiarity with Python, Node.js, React, TypeScript, and GraphQL * Exposure to Docker, Kubernetes, Redis, and ORM technologies

As an integral part of the IT department supporting end-user services and asset logistics, you will play a vital role in maintaining operational efficiency. The ideal candidate will demonstrate adaptability, strong organizational skills, and excellent communication abilities, which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official rate is not posted so this could change) **Duration: 12mo contract to hire** **Candidates: US Citizens or GC Holders** only please **What's the Job?** + Support both Helpdesk operations and IT Asset Management functions in a hybrid environment. + Receive, stock, tag, and organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network issues to end users. + Respond to helpdesk tickets via phone, email, and in-person, troubleshooting and resolving issues efficiently. + Assist with onboarding and offboarding tasks, including device setup and account provisioning. **What's Needed?** + 1-3 years of experience in IT support or asset management roles. + Familiarity with inventory systems and asset tagging processes. + Strong organizational skills and attention to detail. + Excellent customer service and communication skills. + Basic knowledge of Windows OS, Office 365, and common IT tools. **What's in it for me?** + Opportunity to develop versatile IT support and asset management skills. + Engagement with a collaborative and innovative team environment. + Hands-on experience with inventory systems and ticketing tools like ServiceNow or Jira. + Potential for professional growth within a supportive organization. + Competitive pay rate aligned with industry standards. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, a leader in global Data Centers is seeking a Data Center IT Technician to join their team. As a Data Center IT Technician you will be part of the Data Center Hardware Infrastructure Technical Support team supporting and maintaining the hardware infrastructure of the latest Cloud computing server technologies. The ideal candidate will have 1+ years of computer hardware experience, be process oriented, a strong work ethic, and strong attendance which will align successfully in the organization. **Job Title: Data Center IT Technician** **Location: Dublin, OH** **Pay Range: $25.04/HR on Experis W2** **What's the Job?** + For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. + The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. + This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. + Some work will be performed in an AWS GovCloud region. Access to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) **What's Needed?** + 1-3 years of relevant experience, experience building computers from scratch helpful + Process oriented + High level of work ethic is a must and being ethical is key + Strong attendance; able to be present + 1+ year of Computer Hardware experience. **Requirements:** + 1+ year of Computer Hardware experience. + Minimum of 1 year of hands-on experience in computer hardware, including but not limited to CPUs, RAM, motherboards, power supplies, and peripheral devices. + Demonstrated proficiency in troubleshooting and maintaining computer hardware components. + Familiarity with hardware assembly, installation, and configuration processes. + 1+ years of Computer Networking experience. + 1+ years of Linux Operating Systems experience. + Process oriented + High level of work ethic is a must and being ethical is key + Strong attendance; able to be present + All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations + 1+ years of Computer Networking experience. **What's in it for me?** + Opportunity to work with the latest Cloud computing server technologies + Potential to convert to permanent role with this company down the road + Medical/Dental/Vision/401K If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Columbus, Ohio. This role involves providing technical assistance and resolving IT-related issues for end users while ensuring the smooth operation of systems and processes. The ideal candidate will excel in troubleshooting, communication, and maintaining a secure IT environment. Responsibilities: - Deliver on-site technical support to users with varying levels of IT knowledge. - Diagnose and resolve issues related to hardware, software, and systems. - Manage user accounts, including password resets and access control. - Perform basic network tasks such as updating IP addresses. - Generate, analyze, and utilize system and operational data reports. - Collaborate in managing information systems and electronic processes. - Support system audits and contribute to the evaluation of findings. - Safeguard IT assets and uphold information security protocols. - Assist the IT Manager with monitoring, planning, and improving IT workflows. Requirements - Proficiency in Active Directory for account and access management. - Strong ability to troubleshoot technical issues effectively. - Knowledge of Microsoft Windows operating systems. - Experience with service desk ticketing systems. - Familiarity with basic network management tasks. - Strong analytical skills for interpreting system data. - Excellent communication and customer service abilities. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Our client, a leading organization in cloud computing and data center operations, is seeking a Technical Support Tech I to join their team. As a Technical Support Tech I, you will be part of the Data Center Operations Department supporting server and network infrastructure. The ideal candidate will have strong analytical skills, excellent communication, and a proactive problem-solving approach which will align successfully in the organization. **Job Title:** Computer Hardware Technician **Location:** On-Site - New Albany, OH, US **Pay Range:** $23.50/hr. **Schedule:** REQUIRED 12-hour shifts - alternating 3 Days/4 Days per week **Front-Half Days:** Sunday through Tuesday or Wednesday **What's the Job?** 1. Maintain and troubleshoot server and network hardware within a data center environment. 2. Perform root cause analysis to identify and resolve technical issues. 3. Communicate advanced technical information to individuals of varying technical knowledge. 4. Support hardware infrastructure of cloud computing server technologies. 5. Contribute to inter-team and intra-team collaboration and development. **What's Needed?** 1. 12 months of data center experience. 2. 1+ year of Computer Hardware experience. 3. 1+ years of Computer Networking experience. 4. 1+ year of Linux Operating Systems experience. 5. Technical aptitude, analytical skills, and strong situational awareness. **What's it in me?** 1. Opportunity to work with cutting-edge cloud computing server technologies. 2. Hands-on experience with servers and network hardware in a dynamic environment. 3. Collaborative and team-oriented work culture. 4. Professional development opportunities and skill growth. 5. Competitive hourly pay and structured work schedule. **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Are You Ready to Live Something Different with Protiviti? The Protiviti career provides an opportunity to learn, impact, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. By teaming with our clients, we solve the business challenges a dynamic world presents and discover and implement innovative business solutions. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values. Imagining our work as a journey, integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Are you inspired to make a difference? You've come to the right place. WHERE WE NEED YOU Protiviti's Americas Delivery Center (ADC) is seeking an analyst to join our team in Blue Ash, Ohio. Embracing Protiviti's vision of "Bringing Confidence to a Dynamic World," the ADC provides cost-effective, technology-enabled, and standardized services at scale to drive efficiency in our service delivery processes in support of our global clients. POSITION HIGHLIGHTS As part of Protiviti's ADC team, you will collaborate with project teams to deliver exceptional outcomes and support client project teams across Protiviti's business offerings, including Business Performance Improvement, Digital, Internal Audit & Financial Advisory, Legal, Risk and Compliance, and Technology Consulting. As an ADC analyst, you will participate in research, maintenance, testing, validation, reporting, and other activities based on specific client project needs. Analysts will have the opportunity to gain business knowledge within the following competency areas: + Controls - Compliance and Assurance Services: Test and audit business process and IT internal controls; develop skills in GRC systems and data platforms; and understand business processes across industries. + Finance and Accounting - Operational Finance Support: Apply finance and accounting principles; execute transaction-based activities; validate data; reconcile accounts; and prepare outputs such as vouchers, statements, invoices, and reports. + Financial Crimes Compliance - Risk & Regulatory Intelligence: Review and assess demographic and financial data for suspicious activity; identify, investigate, and escalate red flags related to anti-money laundering (AML), potential fraud, and financial exploitation; and document findings and observations in detail, in accordance with client policies. + Technology - Data & Digital Enablement: Learn in-demand skills for configuration and application support (Microsoft Power BI, SQL, Python, AWS, Salesforce, Snowflake, etc.); assist in data acquisition, migrations, visualizations, and interpretation; and assist the project team in gathering technical and business requirements for task-oriented delivery. You will receive excellent training and meaningful mentorship. You will develop business and technical skills while building professional relationships with project teams and ADC personnel, contributing to exceptional operational delivery and results. QUALIFICATIONS + Bachelor's degree from an accredited university in a relevant academic area or a combination of high school diploma/GED with related work experience. + All applicants applying for U.S. job openings need authorization to work in the United States for Protiviti without sponsorship now or in the future + Proficiency in Microsoft Office suite applications with specific emphasis on Teams, Outlook, Excel, Word, and PowerPoint. WHAT MAKES YOU SUCCESSFUL + Motivation to learn and review trends across Protiviti's evolving business market. + Highly organized, attention to detail, and able to develop project management skills. + Ability to work collaboratively with cross-functional teams and stakeholders. + Adaptability and enjoyment of working on a variety of projects and tasks. + Innovative mindset, with strong critical thinking and problem-solving skills. + Ability to absorb new knowledge and develop new skills. + Flexibility to adapt to changing roles and requests. + Strong written and verbal communication skills. + Coachability and receptiveness to feedback. OUR HYBRID WORKPLACE Protiviti employees work in a hybrid environment which means you will be required to work from the ADC in Blue Ash, OH location and/or from a remote location such as your residence. Dependent on the engagement or project parameters, you may be required to work onsite at the ADC up to 100% of the time. Generally, it is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. APPLICATION PROCESS Apply at www.protiviti.com/careers. Note: Students may apply for only one location or solution. Duplicate applications will not be accepted. Applicants must be 18 years of age at the time of employment to be considered. #LI-DNI Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $40,000.00 - $59,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. Eligible for an annual discretionary bonus Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2025-01/2025\_u.s.\_benefit\_highlights.pdf . Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: + The specific accommodation requested to complete the employment application. + The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION OH PRO AMERICAS DELIVERY CENTER Protiviti (www.protiviti.com (https://www.protiviti.com/us-en) ) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, digital, legal, HR, governance, risk and internal audit through our network of more than 85 offices in over 25 countries. Named to the 2025 Fortune 100 Best Companies to Work For (https://www.greatplacetowork.com/certified-company/1271638) list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI (https://www.roberthalf.com/us/en) ). Founded in 1948, Robert Half is a member of the S&P 500 index. Click HERE (https://learnmore.protiviti.com/joinourtalentcommunity) to receive insights to life at Protiviti and be among the first to hear about new career opportunities that align with your areas of interest.

We are looking for a skilled Desktop Support Technician to join our team. In this role, you will be responsible for ensuring smooth operation and maintenance of desktop systems, hardware, and software. You will provide technical support to associates, troubleshoot issues, and ensure optimal functionality of IT systems. Responsibilities: - Provide support for desktop operating systems and applications, including O365, and specialized production labeling systems. - Install, configure, and set up new desktop and laptop computers for employees. - Respond to helpdesk inquiries and assist associates with technical issues. - Facilitate video conference setup and troubleshooting as needed. - Diagnose and resolve hardware issues related to desktops, laptops, scales, thermal printers, and handheld scanners. - Maintain detailed and accurate records of hardware inventory and software licensing agreements. - Deliver training sessions for new hires and promoted associates on network access and IT systems, as well as ongoing education for all employees. - Perform upgrades, troubleshooting, and proactive maintenance for production labeling systems. Requirements - Associate's Degree in a relevant field or equivalent experience. - At least 2 years of experience in computer and IT support roles. - Proficiency with Windows 7/10 operating systems and Office 2016 applications. - Strong troubleshooting skills, including Wi-Fi and network functionality. - Familiarity with Active Directory and general hardware support. - Experience with C# programming is a plus. - A+ certification is preferred. - Ability to provide excellent user support and manage helpdesk tasks effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We are looking for an experienced End User Migration Technician to join our team on a travelling basis. This is a long-term contract role that involves supporting hardware migration and installation tasks while ensuring smooth transitions for end-users. The ideal candidate will possess technical expertise and a proactive approach to problem-solving. Responsibilities: - Install, configure, and troubleshoot computer hardware components across various platforms. - Manage the setup and deployment of associated hardware, ensuring all systems are functioning effectively. - Perform cable installation and ensure proper connectivity for end-user devices. - Provide technical support for Dell Technologies and Apple devices, addressing user concerns promptly. - Collaborate with team members to ensure seamless hardware migrations and user transitions. - Maintain accurate documentation of installations, configurations, and troubleshooting processes. - Conduct regular inspections of hardware to ensure optimal performance and identify potential issues. - Assist in training end-users on new systems and hardware functionalities. - Respond to service requests efficiently, prioritizing tasks based on urgency. - Follow established protocols to ensure compliance with organizational standards and policies. Requirements - Proven experience with computer hardware installation, configuration, and troubleshooting. - Familiarity with associated hardware and its integration into existing systems. - Hands-on experience with cable installation and connectivity solutions. - Proficiency in supporting Dell Technologies hardware and Apple devices. - Strong problem-solving skills and the ability to work independently. - Excellent communication skills for interacting with end-users and team members. - Attention to detail and the ability to maintain accurate documentation. - Knowledge of best practices for hardware migration and user support. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Description We are looking for a skilled Desktop Support Analyst to join our team in Cleveland, Ohio. In this long-term contract role, you will provide hands-on technical assistance to end users in a Windows-based environment. This position offers a unique opportunity to contribute to a dynamic IT team while supporting cutting-edge initiatives, including early AI pilot programs. Responsibilities: - Deliver Tier 1 and Tier 2 support to users in a Windows environment, addressing hardware, software, and connectivity issues. - Configure, deploy, and maintain desktops, laptops, and related hardware. - Provide technical assistance and troubleshooting for Microsoft O365 applications, including Outlook, Teams, OneDrive, and SharePoint. - Manage IT assets by overseeing shipping, receiving, and inventory processes. - Collaborate with team members to ensure adherence to cybersecurity best practices. - Offer support in an accounting-focused environment, addressing specific user needs. - Assist with Citrix-related tasks as needed. - Contribute to team efforts in exploring and implementing AI tools and technologies. - Work effectively within a small IT team to solve technical challenges and improve processes. Requirements - Minimum of 3 years of experience in desktop or IT support roles. - Proficiency in troubleshooting technical issues and providing excellent customer service. - Hands-on experience with Microsoft O365 applications. - Basic understanding of cybersecurity principles and practices. - Ability to adapt and learn new technologies, including AI tools. - Strong communication skills and professionalism when interacting with users. - Familiarity with Windows 10 and desktop imaging processes. - Exposure to Active Directory and Citrix is a plus. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client's team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you! Position Details: + Contract Dates: February 16, 2026 - April 16, 2026 + Schedule: 40 hours per week; various shift options available to accommodate your needs + Location: 100% Remote - work from anywhere within the United States + Compensation: $18 per hour, W2 + Equipment: All necessary equipment provided Key Responsibilities: + Deliver high-quality support for software products via phone and chat + Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries + Maintain accurate records of customer interactions within internal systems + Collaborate with team members to escalate and resolve complex issues as needed Requirements: + Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.) + Strong verbal and written communication skills + Tech-savvy with an eagerness to learn new software platforms + High attention to detail and a commitment to delivering excellent customer experiences Why You'll Love This Role: + Flexible shift options for work-life balance + Gain valuable experience supporting in-demand software platforms + Start or continue your technical support career with a respected industry leader + All equipment provided - just bring your positive attitude and commitment to customers! Ready to take the next step in your career? + If you are interested, apply today! Apply today to be considered for this exciting remote opportunity!! Requirements - At least 1 year of experience in a technical customer service or help desk role. - Proficiency in basic troubleshooting of Microsoft Windows 10 and other Windows operating systems. - Familiarity with service desk ticketing systems. - Strong verbal and written communication skills. - Ability to work independently and collaboratively in a team environment. - Attention to detail and excellent organizational skills. - Willingness to learn and adapt to new software platforms. - Customer-focused mindset with a commitment to providing high-quality support. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Kforce has a client in Dublin, OH that is seeking a detail-oriented, proactive, and organized IT Administrator to join their team. The successful candidate will be responsible for ensuring the smooth day-to-day operations of the IT group by managing administrative tasks, supporting staff, and maintaining a productive and professional workplace. Key Responsibilities: * Manage inventory, and place orders as needed * Assist with data entry, filing, and asset and document management * Support bookkeeping and budgeting procedures (e.g., expense tracking, invoicing) * Act as the liaison for IT support requests, coordinating hardware/software troubleshooting with tech support teams * Monitor system performance and troubleshoot issues to ensure optimal system operation * Act as the local point of contact for internal and external stakeholders, including vendors and service providers * Respond to and resolve technical support requests from staff in a timely manner * Coordinate maintenance of office equipment and arrange repairs when needed* High School diploma/GED required; Additional qualifications as an administrative assistant or office manager are a plus * Proven experience as an Office Administrator, Office Assistant, or similar administrative role * Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and office management software * Strong organizational and multitasking skills * Excellent written and verbal communication * Attention to detail and problem-solving skills * Ability to work independently and as part of a team Preferred Skills & Experience: * Experience with bookkeeping or basic accounting * Familiarity with MS Office tools * Previous experience in MS Excel and asset management will be a plus * A proactive mindset with strong problem-solving abilities Work Environment: * Office-based role with standard working hours (e.g., 8 AM - 5 PM, Monday to Friday) * May occasionally require extended hours to meet deadlines or support events

We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies. Responsibilities: - Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive. - Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center. - Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices. - Assist in resolving Windows operating system errors and basic networking connectivity issues. - Maintain detailed records of incidents and resolutions in the ticketing system for future reference. - Educate employees on effective use of Office 365 tools and security best practices. - Collaborate with the IT team to address complex technical challenges and ensure prompt solutions. - Perform desktop imaging and configuration to prepare workstations for deployment. - Support Active Directory operations, including user account management and directory updates. - Stay updated on the latest Microsoft technologies and assist in implementing system improvements. Requirements - Minimum of 1-3 years of experience in IT support or helpdesk roles. - Proficiency in Microsoft Office 365 suite and administration. - Familiarity with Windows 10 operating system and Active Directory. - Solid understanding of desktop hardware and imaging processes. - Knowledge of basic networking concepts and troubleshooting. - Strong problem-solving abilities and excellent communication skills. - Ability to work independently and prioritize tasks effectively. - Commitment to delivering high-quality technical support and customer service. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

**Job Title:** Analytical Chemist Associate **Job Type:** Full-Time | First Shift (Mon-Fri) **Pay:** $20.00 per hour (with Bachelor's degree) **About the Role:** Our Client is seeking a detail-oriented **Analytical Chemist Associate** to join our dynamic laboratory team. In this role, you will perform physical, chemical, and bioanalytical characterization of finished products and raw materials. Your work will directly support experimental objectives and influence key business decisions. **Key Responsibilities:** + Conduct sample analysis using techniques such as pH, viscosity, particle size, chromatography, and gravimetric analysis + Operate laboratory instruments including pH meters, pipettes, and spectrophotometers + Prepare and document samples with precision and accuracy + Maintain detailed and compliant laboratory notebooks + Review analytical reports and ensure quality system compliance + Interpret data and prepare findings to support business recommendations **Qualifications:** + Bachelor's Degree in Chemistry or a related scientific field (required) + Experience in academic or industrial laboratory settings + Strong documentation skills and attention to detail + Proficiency in basic lab equipment and analytical techniques + Excellent math skills and ability to work in a fast-paced environment **Why Join Us?** + Competitive hourly wage + Consistent first-shift schedule (Monday-Friday) + Opportunity to work in a collaborative and innovative lab environment + Make a direct impact on product development and quality **Apply today to be part of a team that values precision, innovation, and scientific excellence.** ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, a leading organization in the telecommunications industry, is seeking a Telecom Network Technician Trainer to join their team. As a Telecom Network Technician Trainer, you will be part of the Technical Support Department supporting the Telecommunications Operations team. The ideal candidate will have strong technical knowledge, excellent troubleshooting skills, and a collaborative mindset, which will align successfully in the organization. **Job Title:** Telecom Network Technician Trainer **Location:** Hilliard, Ohio **What's the Job?** + Provide technical training and mentorship to telecommunications technicians, ensuring they are proficient in installation, maintenance, and troubleshooting of telecom systems. + Assist in the installation and maintenance of telephone lines, DSL, T1, Ethernet circuits, and central office equipment. + Support troubleshooting efforts by diagnosing issues with analog and digital circuits, and implement effective solutions. + Document procedures, maintain accurate records, and communicate technical information clearly to team members. + Work safely in confined spaces and at heights, handling heavy equipment as required. **What's Needed?** + Technical knowledge of telecommunications transmission systems, multiplexing equipment, copper, and fiber-optic technologies. + Experience with installation and maintenance of telecom circuits and equipment, including COSMIC and CDF wiring practices. + Strong troubleshooting and diagnostic skills for both analog and digital circuits. + Ability to work in challenging environments, including confined spaces and aloft. + Excellent documentation, communication, and teamwork abilities. **What's in it for me?** + Opportunity to work with cutting-edge telecommunications technology and systems. + Engage in meaningful training and development activities that enhance your skills. + Be part of a supportive and innovative team dedicated to excellence. + Contribute to the growth and success of a dynamic organization. + Enjoy a stable work environment with a competitive pay rate. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

We are looking for an experienced ERP Technical Support Engineer to join our team in Greater Cleveland, Ohio. In this role, you will oversee the technical aspects of the Infor CloudSuite Industrial system, ensuring seamless functionality across multiple sites. You will collaborate with cross-functional teams to design, implement, and maintain solutions that support business objectives while delivering exceptional technical support. Responsibilities: - Develop and implement technical solutions within the Infor CloudSuite Industrial system to meet business goals. - Analyze business requirements to design systems that align with functional, performance, and security needs. - Configure and customize ERP systems, ensuring solutions are thoroughly tested and meet specifications. - Provide Tier 3 ERP support, troubleshooting complex issues and ensuring optimal system performance. - Create and maintain system documentation, user guides, and deliver training as needed. - Perform regular system updates, patching, and ensure data quality and integrity. - Collaborate with teams to enhance system processes and implement continuous improvement opportunities. - Automate workflows using scripting and other tools to optimize operations. - Conduct system monitoring, alerting, and disaster recovery planning to ensure business continuity. - Travel to various sites as needed to support ERP implementation and maintenance. Requirements - Minimum of 5 years of experience working with Infor CloudSuite Industrial and related technologies. - Proficiency in ERP system administration, including enhancements, customizations, and implementations. - Expertise in Mongoose development, API integrations, forms development, and workflows. - Strong knowledge of reporting tools, data views, data lakes, and data warehouse structures. - Familiarity with Microsoft technologies such as .NET and SQL Server. - Experience in web development using JavaScript, jQuery, and web services. - Solid understanding of business processes including finance, purchasing, and manufacturing. - Proven ability to deliver solutions following industry standards for analysis, design, testing, and deployment. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Description We are looking for an experienced IT Site & ERP Administrator to oversee and enhance the management of ERP systems and IT operations at our Solon, Ohio location. In this role, you will ensure system integrity, lead IT-related projects, and provide specialized user support. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving in a dynamic, regulated environment. Responsibilities: - Administer and manage the local ERP system (ERP BusinessOne), ensuring smooth operation and reliability. - Diagnose, address, and resolve technical issues, including system errors and bugs, while documenting resolutions for future reference. - Translate business needs into system configurations through effective communication and a structured change management process. - Provide training and share expertise with users to support their roles and enhance system utilization. - Develop, maintain, and improve data reports to meet business requirements. - Implement new system configurations and update existing ones to optimize performance. - Manage user access rights by defining and maintaining permissions. - Lead and execute local IT projects aligned with the organization's global IT strategy. - Oversee IT adherence to best practices and compliance with procedures in a regulated manufacturing environment. - Collaborate with external providers for issue escalation and resolution when necessary. Requirements - Minimum of 3 years of experience in IT administration and ERP management. - Proficiency in Advanced Business Application Programming (ABAP) and ERP systems like Epicor and Oracle NetSuite. - Strong understanding of change management processes and business requirements documentation. - Experience in troubleshooting and resolving technical issues in complex systems. - Ability to implement and maintain system configurations for optimal performance. - Familiarity with IT practices in regulated industries, such as medical device manufacturing. - Excellent communication and training skills to support users effectively. - Strong analytical skills and attention to detail for developing and maintaining reports. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .