Service Manager jobs at Rose Hills Mortuary

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. COMPENSATION: The salary range for this position is $50,000 to $60,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

As a General Manager you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities The successful General Manager: Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Aramark Sports & Entertainment is looking to hire a new General Manager to support our food and beverage operations. THE OPPORTUNITY: As a General Manager at East Carolina University Athletics, you will plan, manage, and lead multiple contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Services include food and beverage operations which could include concessions, catering and premium dining services and retail services. This position will support and be responsible for executing large sports events, concerts, catering, and other large venue special events. The General Manager will report to Senior Leadership with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals. Job Responsibilities Full P&L responsibility in regard to food and beverage Manage the client relationship at the location, while providing hands on execution and leadership of operations. Leadership of a large team of managers and workforce throughout multiple units and concepts. Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets. Partner regions Vice President of Operations to plan and execute business development strategy for growth. Recruitment and development of new and existing managers. Interact successfully with the client, stadium guests and team members on a regular basis. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Minimum of 5+ years of large venue or multi-unit management experience is required. Premium and Concessions Management experience preferred. Direct P&L responsibility within a comparably scoped environment Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment. The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role. A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management. Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable. Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

IT End User Services Lead 6 month contract to hire (W2 ONLY, NO C-C) Downtown Dallas, TX (Hybrid) We are seeking an experienced and strategic IT End User Services leader to oversee the delivery of EUS services through our IT MSP. This includes overseeing IT MSP service delivery of End User Support services inclusive of service desk operations, endpoint management, desktop engineering, collaboration tools, field services, and employee technology onboarding and support. The ideal candidate brings a customer-focused mindset, strong leadership capabilities, and a deep understanding of enterprise technology environments. Essential Duties & Responsibilities Define, create, and own roadmaps, strategies, and prioritize for EUS services. Serves as the primary liaison with IT MSP for EUS service providing oversight and ensuring business requirements are being delivered. Ensures IT MSP has proper management of products and demand. Coordinates across teams and stakeholders, ensuring timely communication and reporting throughout the demand delivery lifecycle. Oversees IT EUS architecture and engineering resources, approves designs as required Manages annual budget and contracts for EUS service; establishes charge back model for IT service as required Ensure IT MSP EUS is in alignment with human resource teams on onboarding and offboarding requirements. Oversee demand for change requests to end user environment Maintains risk register for EUS and IT general controls in coordination with IT MSP, ensuring identified risks are accepted, rejected, and/or remediation plans are defined. Balance team capacity against demands and budget Promote the development of innovative solutions, through automation and orchestration Drive capability area KPIs - adoption/usage, productivity, customer satisfaction Partner with engineering, development, operations, support, and other technology teams to meet customer needs Education, Skills & Experience Bachelors degree is required. Ten (10) years of EUS work experience is required. 5+ Years of EUS experience within enterprise-level organizations. Experience in Implementation and support of EUS products Experience in Implementation of EUS systems, service management systems, asset management products Working knowledge of setup and maintenance of EUS Infrastructure. Good Understanding of Microsoft Active Directory, LDAP, Multifactor Authentication, Citrix, MDM, Microsoft stack, Invanti EPM, RDP tools, Experience in implementing technical specifications Experience with regulatory and SOX controls Worked on ITIL incident, problem, and service request resolution for customers Experience in production incident handling, Change Requests, and Change management Experience with support documentation (operation run book, data flow diagrams, architecture diagrams, Incident responses, RCA's) Experience in building and scheduling reports and audit data Excellent communication skills and ability to work with global counterparts Excellent organizational, communication, and interpersonal skills Customer service and quality-focused with proven process improvement skills Innovative problem solving, research, and analytical skills Ability to multi-task and prioritize work effectively Strong understanding of data security, data classification, and data loss prevention Highly motivated self-starter Strong sense of ownership and driven to manage tasks to completion Proficiency needed in Microsoft Word, Excel, Visio, and PowerPoint. Experience with SmartSheets and ServiceNow is preferred. Related certifications: ITIL Estimated Min Rate: $52.50 Estimated Max Rate: $75.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

We are seeking a seasoned Service Manager - Service Desk to lead end-to-end Service Desk operations, ensuring exceptional customer experience, SLA compliance, and operational excellence. This role demands strong leadership, ITIL/ITSM governance expertise, and strategic vision to drive Shift-Left and Shift-Right initiatives, automation, and continuous improvement. The position also includes Disaster Recovery (DR) planning and execution, major incident management, and cross-functional collaboration. Key Responsibilities: Governance & Compliance Ensure Service Desk processes meet internal and external audit requirements. Enforce security, compliance, and data privacy standards across all Service Desk activities. Maintain compliance reporting and audit trails for ITSM processes. People & Culture Maintain adequate staffing for peak loads, holidays, and on-call rotations. Drive continuous skill development (technical and soft skills). Handle performance management, including underperformance and disciplinary actions. Ensure daily reporting and analysis of past 24-hour performance. Forecast ticket volumes and plan resource capacity. Technology & Innovation Own Service Desk tools, ticketing systems, and integrations. Call Management System: Own and manage the call management platform, including configuration changes and enhancements. Identify and implement automation/self-service opportunities. Lead Shift-Left/Shift-Right initiatives to reduce ticket volume and improve proactive support. Plan and coordinate tool upgrades and integrations. ITSM & Process Excellence Drive ITSM process governance for Incident, Request, Problem, and Change Management. Conduct regular reviews and improvements in Knowledge Management processes. Analyze operational data and provide recommendations for process improvement and trend-based actions. Business Continuity Plan, execute, and document DR drills; initiate DR actions during outages. Act as Incident Manager during critical outages, including stakeholder communication. Drive root cause analysis and permanent fixes for recurring issues. Customer Experience Own CSAT metrics and remediation plans. Prepare and present dashboards and service reviews to leadership. Ensure proactive communication during major incidents and outages. Financial & Vendor Management Manage Service Desk operational budget and cost optimization. Govern vendor SLAs, contracts, and performance reviews (QBRs). Workplace Expectations Mandatory 5 days in office presence. Available for escalations during off-hours and weekends when required. Strategic Alignment Drive continuous improvement and process maturity. Collaborate with EUC, Security, Network, and Application teams for seamless service delivery. Ensure Service Desk readiness for change management and releases impacting end-user services. Qualifications Education: Bachelor's degree in IT or equivalent experience. Experience:12-15 years in IT with proven Service Desk leadership experience. Certifications: ITIL preferred; Microsoft/VDI certifications a plus. Skills: Strong ITSM knowledge, KPI management, stakeholder communication, and crisis handling. KPIs All contractual Service Desk SLAs including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), Customer Satisfaction (CSAT), Abandon Rate, etc. Knowledge base utilization and improvement metrics. Compliance and audit readiness scores.

The Senior Manager of Support Services will be at the forefront of managing a high volume of service requests daily, ensuring seamless delivery of Tier 1 user support services across the firm. The manager will oversee the support services for the Help Desk, and will collaborate closely with the Senior Manager of User Experience, CTO and CIO to optimize user experiences and streamline support processes. Primary Responsibilities: Develop and manage the ITIL processes for the IT department, including Change, Problem and Incident processes. Serve as the ITIL process manager and facilitate the change, problem and incident management meetings for the department. As the firm's problem manager, work with problem owners to categorize and prioritize accurately, and push for resolutions to problems with higher priorities. Own analytics and continued service improvement for the IT department, including sharing metrics associated with escalated response, incident, problem and change management, quality assurance and customer service metrics. Develop a process for the knowledgebase and audit to ensure continuously updated and improved and own the knowledge-centered support lifecycle. Evaluate and select a new service management tool for the help desk and other business service areas, where appropriate. Implement and manage the service management tool, including automating and improving internal IT workflows. Create and maintain operational dashboards and scorecards, including an executive dashboard, to ensure SLA, service and stability targets are met. Develop customer service standards across the service desk to provide a consistent user experience and monitor performance. Own the emergency communications system for the IT department, and partner with the Incident Response Manager to prepare and pre-stage outage communications. Partner with the Director of Office Operations to frequently facilitate readiness drills and test the emergency communication system on a firmwide scale. Partner with the Sr. Manager of User Experience on all internal client communications. Develop a user centric genius bar, and other support experiences, to improve availability and education on IT systems and services. Frequently walk the floor and visit firm offices for customer listening sessions to improve services. Conduct routine listening sessions with all areas of the firm and develop an action plan based on end user feedback. Partner with the training department to bring awareness of new and existing systems and increase adoption. Directs and supervises the service desk's daily operations, ensuring the timely and efficient delivery of support services to customers and internal business teams. Drives operational performance excellence, continuously monitoring and optimizing ITSM processes to meet evolving business needs and industry best practices. Upholds SLAs while prioritizing customer satisfaction through swift resolution of user concerns, proactive issue resolution, and fostering clear channels of communication. Continue cultivating a culture of accountability, professionalism, and continuous improvement within the teams. Conducts thorough reviews and strategic planning sessions to address any outstanding critical matters by the end of each day. Analyzes ongoing major incidents, scheduled outages, and daily business events to determine staffing adjustments as necessary. Resolves any SLA-related concerns by evaluating IT service requests nearing or surpassing their SLAs and potentially adjusting staff priorities accordingly. Analyzes operational metrics regularly, identifying areas needing attention. This manager will continuously review metrics and reports throughout the day, making staffing and workflow adjustments to optimize performance. Ensures customer satisfaction by diligently following up on feedback and addressing any concerns raised. The manager will collaborate closely with the Senior Manager of User Experience to enhance client satisfaction. They will routinely review feedback from post-ticket satisfaction surveys, particularly addressing any negative responses or concerns raised by customers. Monitor incoming service-desk tickets to discern patterns and identify interdependencies that may not be apparent to individual agents focused on specific tickets. Regularly reviews the daily summary of open issues and promptly follow up with the responsible team(s) to ensure timely resolution. Engages in staffing functions, including recruitment, training, scheduling, and conducting performance evaluations. Collaborates closely with fellow team members to strategize and deliver a seamless technology experience for all firm personnel, from inception to implementation. Stays abreast of the latest trends in user experience within similar organizations, ensuring our approach remains current and competitive. Engages in collaborative efforts with various teams within the IT departments to maintain focus on delivering an optimal user experience and ensuring high levels of customer satisfaction. Education: Bachelor's degree in Information Technology or related field and/or equivalent combination of education and experience Qualifications: Previous management experience with the ability to delegate tasks as necessary is highly preferred. Proficient in understanding and diagnosing various computer and software applications. Demonstrates strong analytical skills, capable of prioritizing issues, anticipating consequences, making decisions, and taking action with meticulous attention to detail. Possesses technical acumen and computer literacy, coupled with considerable patience and the ability to handle situations diplomatically and assertively. Skilled in solving practical problems and navigating diverse scenarios with a blend of abstract and concrete variables, particularly in environments with limited standardization. Exhibits excellent presentation, advocacy, interpersonal, and communication skills. Demonstrates adeptness in handling situations with diplomacy and assertiveness. Must collaborate with others professionally and respectfully. Capable of synthesizing complex, interdependent, and occasionally conflicting needs. Maintains awareness and practical understanding of current technologies, their application, and relevance to digital experiences. Possesses a working knowledge and background in service desk operations, as well as experience with Windows-based workstations and related peripherals. Previous experience in a law firm or professional services environment is desirable. The anticipated annual base salary range for this position is $225,000-$250,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location from which the applicant will be performing the job. EEOC Statement: Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity and expression, or status in any group protected by federal, state or local law.

Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care. If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply. Position Summary The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience. This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT). Key Responsibilities Operational Leadership • Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow. • Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance. • Maintain a culture of safety, service excellence, and team collaboration. Clinical & Technical Duties • Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT). • Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications. • Ensure equipment functionality, coordinate maintenance, and uphold quality control standards. • Promote consistent adherence to imaging protocols and established clinical best practices. Regulatory & Quality Compliance • Assist with maintaining readiness for regulatory inspections and accreditation reviews. • Support department documentation, QA audits, safety protocols, and compliance programs. • Participate in continuous improvement initiatives that enhance patient safety and imaging quality. Communication & Collaboration • Work closely with technologists, physicians, radiologists, and administrative personnel. • Communicate workflow changes, department updates, and performance expectations to staff. • Provide operational insights to leadership to support planning, budgeting, and departmental goals. Required Qualifications • Associate degree in Radiologic Technology or equivalent educational background. • Active ARRT certification and state Radiologic Technologist license. • Computed Tomography (CT) certification or documented CT competency is required. • Current BLS certification. • Experience performing imaging procedures in a CT environment. • Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred. • Proficiency with PACS, RIS, and EMR systems. • Strong communication, leadership, and problem-solving skills. Preferred Qualifications • Experience overseeing or supporting multiple imaging modalities. • Familiarity with quality control programs, imaging accreditation processes, or regulatory standards. • Ability to manage multiple priorities in a fast-paced clinical setting. Schedule & Work Environment • Full-time position, primarily weekday shifts. • May require occasional flexibility based on departmental needs. • Role involves standing, moving equipment, and assisting patients during procedures. Why Work With Us? • Competitive pay and opportunity for advancement • Supportive leadership environment • Exposure to a wide range of imaging modalities • Meaningful role contributing to patient care excellence

The Service Delivery Manager - Infrastructure oversees the delivery, performance, and lifecycle management of infrastructure services across the local region, collaborating closely with global IT teams. This role ensures reliable, secure, and cost-effective operation of servers, storage, networks, and related systems. The manager provides technical and operational leadership, drives service improvements, oversees vendors, manages budgets, and ensures adherence to ITIL-based processes and global governance. Strong leadership, cross-functional coordination, and hands-on understanding of modern infrastructure technologies are required, with a focus on delivering stable, high-quality IT services to the business. Essential Duties Oversee end-to-end delivery and performance of regional IT infrastructure services (servers, storage, networking, cloud, security) Manage infrastructure operations: monitoring, maintenance, capacity planning, lifecycle management Provide leadership for server and storage platforms (NetApp & Veeam experience highly beneficial) Ensure network reliability and performance, coordinate with global teams on design, maintenance, upgrades Own core ITIL-based processes for the region (incident, problem, change, request, asset, service-level management) Monitor service performance, produce service-level reports, drive continuous improvement Coordinate and prioritize infrastructure projects and operational workloads across local and global teams Act as primary escalation point for regional infrastructure and networking issues Manage vendor relationships, contracts, support agreements to ensure quality service delivery Develop, manage, and optimize infrastructure budgets; propose annual capital and operational expenditures Ensure adherence to cybersecurity, data privacy, and compliance requirements Collaborate closely with global IT teams to align with architecture standards, roadmaps, governance models Prepare and deliver operational and project updates, documentation, presentations to leadership Ensure infrastructure projects are delivered on time, within scope, and within budget Manage on-call expectations and provide direction during critical incidents Job Requirements Bachelor's Degree in Information Technology, Computer Science, or related field 5+ years of experience in IT infrastructure management or similar leadership role Strong technical knowledge: servers, storage (NetApp preferred), networking, Microsoft Teams calling, cloud environments (Azure/AWS), Virtualization (VMware), Backups (Veeam \ Snap Mirror), IT operations ITIL certification required or strong ITIL process experience Industry certifications (Azure/AWS, Network+ / CCNA, or similar) are a plus Experience in shared services and global/virtual teams across time zones Demonstrated leadership, team coordination, stakeholder management experience Strong organizational and communication skills; ability to translate technical issues into business-friendly language Strong analytical and problem-solving abilities; focus on service quality and uptime Ability to prioritize tasks in a dynamic, fast-paced environment Customer service-oriented approach to infrastructure delivery 20%+ travel expected, including some international travel Occasional weekends, off-hours work, and limited on-call availability required based on project and operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP

About us Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all. By bringing more thoughtful style to the world, we aim to provide everyone, no matter where they are, with the inspiringly beautiful, always on-trend, responsibly crafted fashion they deserve. Purpose As the Operations Manager it is your role to execute the operations of the store focused on the stockroom, achieving its operation at the service of sales and customers. You are dynamic and operational with great ability to organize and execute tasks. You will also be analytical with the ability to read reports and draw conclusions Key Responsibilities: Help the Head of store Operations organize store operations based on operational KPIs to optimize and improve performance. Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager. Execute the replenishment and verify its location in the plant. He supervises the back processes: checkout, fitting rooms, size collection and online collection, so that they are executed well and provide good customer service. Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC). Help Head of store operations manager implement new projects and operational updates. Assist Head of Store Operations Manager manage the external team. Use analytics tools and track KPIs to improve in-store processes. Supervise and take responsibility for the operation of store devices and track technology incidents. Continuous communication and feedback with your supervisor (Head of store operations manager) and all teams within the store (section managers, experts, specialists) Continuously train teams in their area. Help Head of store operations manager develop the store's operational team. You are responsible for compliance with occupational risk prevention, health and safety regulations. What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more! Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFW

LHH is partnering with one of our global CPG fashion clients to find a TEMP product Operations Manager. In this role, you support large cross-functional product managers, engineers, designers and researchers to align and execute multiple initiatives. Ideal candidates have 5+ years of experience in product management/operations within the CPG industry. The organization seeks a highly organized individual to join their team for a three month contract with the desire to come on permanently. The team operates in a remote setting with a preference to candidates located in CA/the Bay area. This contract offers a pay range of $75-$85/hr, depending on experience and qualifications. Responsibilities: Oversee scalable processes, tools, and communication forums to enable smooth execution across teams. Align product goals with company objectives and maintain roadmap visibility. Support product launches, post-launch feedback loops, and cross-functional dependencies. Streamline workflows, maintain documentation standards, and identify automation opportunities. Monitor and report on product performance and business outcomes. Execute strategic initiatives and identify opportunities for improvement. Qualifications: 5-8 years of experience in product operations, program management, or related roles. Proven ability to manage large-scale portfolios and complex cross-functional projects. Strong communication and stakeholder management skills. Proficiency with product management tools (e.g., Asana, Jira) and Agile methodologies. Comfortable working in fast-paced, ambiguous environments with a proactive, problem-solving mindset. Looking for your next CONTRACT opportunity? Apply here for consideration. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Our client, a high-end contemporary fashion brand, is hiring an Assistant Store Manager to join the team at their store located in the Miami Design District. Candidates should be available to work a retail schedule including weekends and holidays as needed. This is a temporary position with the opportunity to extend based on performance and the needs of the business. Job Duties Include: Assist with all areas of guest experience, including acting as a leader on the floor and managing customer service and operational questions Achieve personal and store sales targets Act as Manager on duty when the Store Manager is not in store including completing opening/closing duties, scheduling needs, etc. Perform daily walkthroughs, ensuring store is properly merchandised Maintain stock organization, inventory tracking, and ensuring shipments are delivered on time by partnering with relevant teams Support with recruitment, training, and development of staff Act as a point of contact for cross-functional teams, ensuring clear communication Additional duties as needed and assigned Job Qualifications Include: 5+ years of experience in retail sales Experience in a management position within the luxury retail sector is preferred A proven track record of driving sales while delivering outstanding customer service Ability to strategize, work with agility, and implement practical business practices Ability to lift up to 50lbs & stand for duration of shift Salary: $70K + commission The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will be responsible for supporting store operations, supervising staff, and ensuring excellent customer service. This role requires strong leadership, organizational skills, and a comprehensive understanding of retail management to help drive sales and maintain operational excellence. The Assistant Store Manager will play a key role in inventory control, merchandising, and staff development, contributing to the overall success of the store. Responsibilities Assist in managing daily store operations to ensure smooth functioning and high customer satisfaction Supervise and motivate team members, providing training and development opportunities to enhance performance Oversee inventory management, including stock replenishment, ordering, and inventory control to minimize shrinkage Handle customer inquiries and resolve issues promptly with professionalism and courtesy Support sales management strategies to meet or exceed sales targets through effective merchandising and promotional activities Manage POS systems, cash handling, cashiering duties, and ensure accurate cash register operations Assist with recruiting efforts by participating in interviewing and onboarding new employees Maintain store appearance through merchandising, stocking, and ensuring compliance with safety standards Support budgeting, purchasing, and pricing decisions aligned with company policies Implement marketing initiatives to attract new customers and retain existing ones Ensure compliance with company policies regarding employee orientation, training & development, and store procedures Perform administrative tasks such as payroll processing, bookkeeping, and record keeping as needed Qualifications Proven experience in retail management or assistant manager roles with supervisory responsibilities Strong leadership skills with the ability to manage teams effectively Excellent communication skills; bilingual or multilingual abilities are a plus Proficiency in POS systems, inventory management software, and retail math principles Demonstrated ability in negotiation, customer service excellence, and conflict resolution Experience with merchandising, stocking, pricing strategies, and sales management Skilled in employee orientation, interviewing, recruiting, training & development Organizational skills with attention to detail in bookkeeping and administrative tasks Knowledge of grocery or retail store operations is preferred but not required Ability to handle multiple priorities efficiently with good time management skills Strong interpersonal skills including phone etiquette and professional demeanor Join our team as an Assistant Store Manager to lead by example in a fast-paced retail environment. We value dedicated professionals who are committed to excellence in customer service and operational efficiency.

Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one. Key Responsibilities Leadership & Team Management Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment. Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards. Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling. Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance. Sales & Client Experience Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results. Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations. Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business. Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients. Visual Merchandising & Brand Presentation Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms. Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes. Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories. Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients. Operations & Loss Prevention Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting. Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately. Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation. Ensure adherence to company policies, loss prevention standards, and safety procedures. People & Culture Foster a positive, inclusive work environment aligned with the company's values and brand ethos. Promote a culture of accountability, teamwork, and continuous improvement. Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs. Qualifications 1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel. Proven ability to drive sales and deliver an elevated client experience. Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style. Experience with visual merchandising and styling within a trend-driven environment. Comfortable with basic retail math, KPIs, and using POS and scheduling systems. Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs. Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures. What We Offer Competitive base pay and performance-based incentives. Opportunity to grow your career in a contemporary fashion brand environment. Collaborative, creative culture with a focus on client experience and styling. To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.