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As of October 2025, the average salary for an Insurance Service Representative is around $40,960 annually or approximately $20 per hour. Salaries may differ based on factors such as geographic location, years of experience, and individual performance. In states like New York and California, representatives often command higher wages due to the cost of living and demand for skilled professionals.
Entry-level Insurance Service Representatives can expect to earn less, while those with several years of experience may see significant pay increases. For instance, representatives with over five years of experience earn upwards of $50,000 annually. This demonstrates the value of building expertise in customer service and insurance knowledge.
In addition to traditional insurance roles, there are various pathways such as claims processing, underwriting, and customer support. These roles often provide competitive salaries and benefits, making them attractive for those looking to advance in the insurance sector.
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| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level insurance service representative | $24,600 | $11.80 |
| Mid-level insurance service representative | $42,000 | $20.19 |
| Senior-level insurance service representative | $47,800 | $23.00 |
The highest-paying states for insurance service representatives are Wisconsin, New York, and Alaska. The lowest average insurance service representative salary states are Utah, New Mexico, and Oklahoma.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Hampshire | $43,462 | $20.90 |
| 2 | Wisconsin | $52,332 | $25.16 |
| 3 | Rhode Island | $44,407 | $21.35 |
| 4 | Alabama | $40,520 | $19.48 |
| 5 | Arizona | $39,441 | $18.96 |
| 6 | Alaska | $46,825 | $22.51 |
| 7 | Ohio | $38,111 | $18.32 |
| 8 | New York | $47,548 | $22.86 |
| 9 | Maine | $37,422 | $17.99 |
| 10 | New Jersey | $45,716 | $21.98 |
| 11 | South Dakota | $39,172 | $18.83 |
| 12 | Massachusetts | $44,408 | $21.35 |
| 13 | District of Columbia | $49,020 | $23.57 |
| 14 | Texas | $36,799 | $17.69 |
| 15 | North Dakota | $38,034 | $18.29 |
| 16 | Minnesota | $38,782 | $18.65 |
| 17 | South Carolina | $36,149 | $17.38 |
| 18 | Delaware | $40,871 | $19.65 |
| 19 | Indiana | $36,141 | $17.38 |
| 20 | California | $44,264 | $21.28 |
| 21 | Connecticut | $42,755 | $20.56 |
| 22 | Michigan | $36,966 | $17.77 |
| 23 | Mississippi | $35,045 | $16.85 |
| 24 | Florida | $36,185 | $17.40 |
| 25 | Washington | $40,449 | $19.45 |
| 26 | Hawaii | $38,926 | $18.71 |
| 27 | Nebraska | $38,019 | $18.28 |
| 28 | Iowa | $34,882 | $16.77 |
| 29 | Wyoming | $34,669 | $16.67 |
| 30 | Vermont | $36,911 | $17.75 |
| 31 | Pennsylvania | $36,513 | $17.55 |
| 32 | Kentucky | $33,505 | $16.11 |
| 33 | North Carolina | $35,221 | $16.93 |
| 34 | Nevada | $34,572 | $16.62 |
| 35 | Montana | $34,510 | $16.59 |
| 36 | Louisiana | $33,519 | $16.11 |
| 37 | Oregon | $37,041 | $17.81 |
| 38 | Arkansas | $33,663 | $16.18 |
| 39 | Tennessee | $31,933 | $15.35 |
| 40 | Maryland | $38,977 | $18.74 |
| 41 | Colorado | $34,162 | $16.42 |
| 42 | Illinois | $34,930 | $16.79 |
| 43 | West Virginia | $31,387 | $15.09 |
| 44 | New Mexico | $31,814 | $15.30 |
| 45 | Virginia | $34,510 | $16.59 |
| 46 | Kansas | $33,025 | $15.88 |
| 47 | Georgia | $32,587 | $15.67 |
| 48 | Utah | $31,853 | $15.31 |
| 49 | Idaho | $30,597 | $14.71 |
| 50 | Oklahoma | $31,593 | $15.19 |
| 51 | Missouri | $30,999 | $14.90 |
The highest-paying cities for insurance service representatives are Washington, DC, Jersey City, NJ, and San Jose, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $49,048 | $23.58 |
| 2 | Jersey City, NJ | $45,540 | $21.89 |
| 3 | San Jose, CA | $45,215 | $21.74 |
| 4 | Albany, NY | $44,480 | $21.38 |
| 5 | Phoenix, AZ | $39,393 | $18.94 |
| 6 | Cleveland, OH | $39,185 | $18.84 |
| 7 | El Paso, TX | $38,250 | $18.39 |
| 8 | Miami, FL | $37,569 | $18.06 |
| 9 | Eugene, OR | $37,448 | $18.00 |
| 10 | Charleston, SC | $36,307 | $17.46 |
| 11 | Springfield, VA | $35,437 | $17.04 |
| 12 | Des Moines, IA | $34,657 | $16.66 |
| 13 | Denver, CO | $34,101 | $16.39 |
| 14 | Pittsburgh, PA | $33,781 | $16.24 |
| 15 | Bowling Green, KY | $33,463 | $16.09 |
| 16 | Overland Park, KS | $32,911 | $15.82 |
| 17 | Albuquerque, NM | $31,594 | $15.19 |
| 18 | Springfield, MO | $31,221 | $15.01 |
An insurance service representative's salary ranges from $30,000 a year at the 10th percentile to $55,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $55,000 | $4,583 | $26 |
| 75th Percentile | $48,000 | $4,000 | $23 |
| Average | $40,960 | $3,413 | $20 |
| 25th Percentile | $34,000 | $2,833 | $16 |
| 10th Percentile | $30,000 | $2,500 | $14 |
The highest paying types of insurance service representatives are insurance broker, licensed insurance producer, and insurance producer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Agent | $37,864 | $3,155 | $18.20 | 184,325 |
| Marketing Agent | $40,384 | $3,365 | $19.42 | 112,353 |
| Geek Squad Agent | $31,924 | $2,660 | $15.35 | 28,603 |
| Licensed Agent | $42,315 | $3,526 | $20.34 | 68,666 |
| Licensed Insurance Producer | $66,026 | $5,502 | $31.74 | 54,872 |
| Licensed Insurance Agent | $54,118 | $4,510 | $26.02 | 78,016 |
Top companies hiring insurance service representatives now:
Insurance service representative salaries at AIG and New York State Restaurant Association are the highest-paying according to our most recent salary estimates. In addition, the average insurance service representative salary at companies like National General Insurance and MassMutual are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | AIG | $55,889 | $26.87 |
| 2 | New York State Restaurant Association | $48,279 | $23.21 |
| 3 | National General Insurance | $43,004 | $20.68 |
| 4 | MassMutual | $42,603 | $20.48 |
| 5 | Cielo | $41,890 | $20.14 |
| 6 | Infinia | $41,646 | $20.02 |
| 7 | The Jonus Group | $41,458 | $19.93 |
| 8 | Randstad North America, Inc. | $41,227 | $19.82 |
| 9 | National Life Group | $41,162 | $19.79 |
| 10 | ADP | $40,884 | $19.66 |
| 11 | Oregon Community Credit Union | $40,156 | $19.31 |
| 12 | GEICO | $39,379 | $18.93 |
| 13 | Texas Farm Bureau Insurance Companies | $38,186 | $18.36 |
| 14 | Southern Ban | $37,631 | $18.09 |
| 15 | Auto Club Speedway | $37,347 | $17.96 |
| 16 | Paychex | $36,758 | $17.67 |
| 17 | Nationwide | $36,645 | $17.62 |
| 18 | Mercy Corps | $35,262 | $16.95 |
| 19 | Afni | $31,920 | $15.35 |
| 20 | Concentrix | $31,346 | $15.07 |
The average insurance service representative salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Insurance | $41,842 | $20.12 |
| 2 | Hospitality | $41,621 | $20.01 |
| 3 | Professional | $41,438 | $19.92 |
| 4 | Finance | $37,003 | $17.79 |
| 5 | Health Care | $34,457 | $16.57 |
The average insurance service representative salary has risen by $3,713 over the last ten years. In 2014, the average insurance service representative earned $37,247 annually, but today, they earn $40,960 a year. That works out to a 4% change in pay for insurance service representatives over the last decade.
Compare insurance service representative salaries for cities or states with the national average over time.
Compare insurance service representative salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $41,000 | $19.69 | +2.4% |
| 2024 | $40,000 | $19.22 | +0.7% |
| 2023 | $39,700 | $19.10 | +1.8% |
| 2022 | $39,000 | $18.76 | -0.6% |
| 2021 | $39,200 | $18.87 | +3.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Seneca Savings | Delinquency, Escrow and Insurance Servicer | Baldwinsville, NY | 06/25/2025 | $41,740 |
| Auto Club Group | Insurance Service Representative-ST. Cloud | Saint Cloud, MN | 06/12/2025 | $47,542 |
| Auto Club Group | Insurance Service Representative | Norfolk, NE | 06/12/2025 | $47,333 |
| Auto Club Group | Insurance Service Representative | Battle Creek, MI | 06/12/2025 | $48,001 |
| AAA Southern New England | Insurance Service Representative-ST. Cloud | Saint Cloud, MN | 06/11/2025 | $47,542 |
| Oregon Community Credit Union | Insurance Service Representative (Lane County) | Eugene, OR | 05/22/2025 | $48,001 |
| Aaa Oregon-Idaho | Insurance Service Representative | Lake Oswego, OR | 05/18/2025 | $44,871 |
| State of New York | Assistant Insurance Fund Services Representative-NY Helps | Albany, NY | 05/16/2025 | $53,413 |
| Cardinal Health | Representative, Customer Service-Insurance Verification | Nashville, TN | 05/13/2025 | $31,305 |
| Cardinal Health | Representative, Customer Service-Insurance Verification | Springfield, IL | 05/13/2025 | $31,305 |
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