Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The average salary for a Manager in Custom Support and Services is approximately $36,936 per year. This figure can vary based on factors such as location, industry, and experience level. For instance, managers in larger metropolitan areas tend to earn higher salaries due to the cost of living and competition.
In states like California and New York, salaries for this role can exceed the national average, reflecting the demand for skilled professionals in customer support management. Managers often oversee teams responsible for providing tailored support services, making their role vital for customer retention and satisfaction.
Entry-level managers typically start at lower salary ranges, whereas those with several years of experience can command much higher pay. Additionally, specialized skills in customer relationship management software or data analytics can further enhance earning potential.
Cities such as San Francisco, New York, and Seattle offer some of the highest salaries for managers in this field. By exploring opportunities in these areas, candidates can benefit from increased pay and career advancement.
Let Zippia find your next manager, custom support and services job
Let Zippia find your next manager, custom support and services job
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level manager, custom support and services | $26,900 | $12.93 |
| Mid-level manager, custom support and services | $31,000 | $14.91 |
| Senior-level manager, custom support and services | $45,000 | $21.62 |
The average manager, custom support and services salary in New York, Massachusetts, and New Jersey are the highest in the U.S. The lowest average manager, custom support and services salary states are Tennessee, Mississippi, and Wyoming.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minnesota | $47,363 | $22.77 |
| 2 | Rhode Island | $47,651 | $22.91 |
| 3 | New Hampshire | $44,477 | $21.38 |
| 4 | New York | $58,396 | $28.07 |
| 5 | Washington | $41,425 | $19.92 |
| 6 | Massachusetts | $51,483 | $24.75 |
| 7 | Delaware | $49,855 | $23.97 |
| 8 | Connecticut | $44,918 | $21.60 |
| 9 | Virginia | $46,897 | $22.55 |
| 10 | District of Columbia | $46,730 | $22.47 |
| 11 | New Jersey | $50,277 | $24.17 |
| 12 | Pennsylvania | $45,625 | $21.94 |
| 13 | South Dakota | $37,484 | $18.02 |
| 14 | Illinois | $41,304 | $19.86 |
| 15 | North Carolina | $38,315 | $18.42 |
| 16 | Iowa | $36,185 | $17.40 |
| 17 | Michigan | $35,249 | $16.95 |
| 18 | Ohio | $38,352 | $18.44 |
| 19 | Alabama | $35,727 | $17.18 |
| 20 | Georgia | $38,235 | $18.38 |
| 21 | Florida | $37,036 | $17.81 |
| 22 | California | $38,271 | $18.40 |
| 23 | Kansas | $40,129 | $19.29 |
| 24 | Wisconsin | $40,297 | $19.37 |
| 25 | North Dakota | $38,306 | $18.42 |
| 26 | Vermont | $38,797 | $18.65 |
| 27 | Louisiana | $33,945 | $16.32 |
| 28 | Indiana | $37,268 | $17.92 |
| 29 | Oklahoma | $34,165 | $16.43 |
| 30 | Maryland | $42,004 | $20.19 |
| 31 | Missouri | $36,757 | $17.67 |
| 32 | Arkansas | $32,303 | $15.53 |
| 33 | Maine | $33,373 | $16.04 |
| 34 | Arizona | $33,601 | $16.15 |
| 35 | Texas | $33,831 | $16.26 |
| 36 | Nevada | $32,202 | $15.48 |
| 37 | New Mexico | $32,142 | $15.45 |
| 38 | West Virginia | $32,154 | $15.46 |
| 39 | Colorado | $33,510 | $16.11 |
| 40 | Kentucky | $32,192 | $15.48 |
| 41 | South Carolina | $29,607 | $14.23 |
| 42 | Nebraska | $34,041 | $16.37 |
| 43 | Hawaii | $31,378 | $15.09 |
| 44 | Oregon | $31,740 | $15.26 |
| 45 | Utah | $30,399 | $14.61 |
| 46 | Mississippi | $29,439 | $14.15 |
| 47 | Tennessee | $29,439 | $14.15 |
| 48 | Wyoming | $27,425 | $13.19 |
| 49 | Idaho | $26,434 | $12.71 |
| 50 | Alaska | $26,076 | $12.54 |
| 51 | Montana | $26,144 | $12.57 |
The highest-paying cities for managers, custom support and services are Buffalo, NY, Burlington, MA, and Minneapolis, MN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Buffalo, NY | $53,916 | $25.92 |
| 2 | Burlington, MA | $50,594 | $24.32 |
| 3 | Minneapolis, MN | $47,366 | $22.77 |
| 4 | Wallingford, CT | $44,941 | $21.61 |
| 5 | Laurel, MD | $41,867 | $20.13 |
| 6 | Renton, WA | $41,522 | $19.96 |
| 7 | Chicago, IL | $41,481 | $19.94 |
| 8 | Wichita, KS | $40,084 | $19.27 |
| 9 | San Francisco, CA | $39,022 | $18.76 |
| 10 | Atlanta, GA | $38,149 | $18.34 |
| 11 | Columbus, OH | $37,791 | $18.17 |
| 12 | Concord, NC | $37,584 | $18.07 |
| 13 | Miami, FL | $37,506 | $18.03 |
| 14 | Indianapolis, IN | $37,063 | $17.82 |
| 15 | Kansas City, MO | $36,292 | $17.45 |
| 16 | Omaha, NE | $34,349 | $16.51 |
| 17 | Oklahoma City, OK | $34,169 | $16.43 |
| 18 | Huntsville, TX | $34,101 | $16.39 |
| 19 | Tempe, AZ | $33,539 | $16.12 |
| 20 | Denver, CO | $33,508 | $16.11 |
A manager, custom support and services's salary ranges from $22,000 a year at the 10th percentile to $60,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $60,000 | $5,000 | $29 |
| 75th Percentile | $47,000 | $3,917 | $23 |
| Average | $36,936 | $3,078 | $18 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $22,000 | $1,833 | $11 |
The highest paying types of managers, custom support and services are customer service director, customer support manager, and support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Experience Manager | $75,178 | $6,265 | $36.14 | 80,739 |
| Customer Care Manager | $41,181 | $3,432 | $19.80 | 129,140 |
| Billing Manager | $77,507 | $6,459 | $37.26 | 38,709 |
| Claims Manager | $73,369 | $6,114 | $35.27 | 30,302 |
| Office Manager | $43,395 | $3,616 | $20.86 | 53,712 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
Top companies hiring managers, custom support and services now:
Manager, custom support and services salaries at Google and Allergan plc are the highest-paying according to our most recent salary estimates. In addition, the average manager, custom support and services salary at companies like Intuit and Catholic Health East are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | $112,353 | $54.02 | |
| 2 | Allergan plc | $88,923 | $42.75 |
| 3 | Intuit | $58,926 | $28.33 |
| 4 | Catholic Health East | $55,228 | $26.55 |
| 5 | Teledyne Technologies Incorporated | $50,546 | $24.30 |
| 6 | Fastenal | $48,213 | $23.18 |
| 7 | Lighting Service Inc. | $46,751 | $22.48 |
| 8 | Proofpoint | $44,321 | $21.31 |
| 9 | DigiPen Institute of Technology | $41,188 | $19.80 |
| 10 | CyberCoders | $39,035 | $18.77 |
| 11 | Rady Children's Hospital And Health Center | $38,346 | $18.44 |
| 12 | VitalSource | $37,701 | $18.13 |
| 13 | Dondlinger Construction | $37,148 | $17.86 |
| 14 | TriNet | $36,947 | $17.76 |
| 15 | Toyota of Des Moines | $36,698 | $17.64 |
| 16 | Coloplast | $36,428 | $17.51 |
| 17 | IESC | $36,415 | $17.51 |
| 18 | BMSX | $36,232 | $17.42 |
| 19 | The Walt Disney Company | $36,091 | $17.35 |
| 20 | ProCare Systems | $35,948 | $17.28 |
The average manager, custom support and services salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $38,561 | $18.54 |
| 2 | Health Care | $36,324 | $17.46 |
| 3 | Telecommunication | $36,085 | $17.35 |
| 4 | Manufacturing | $35,890 | $17.25 |
| 5 | Finance | $34,548 | $16.61 |
| 6 | Retail | $31,067 | $14.94 |
| 7 | Transportation | $29,930 | $14.39 |
| 8 | Professional | $29,187 | $14.03 |
The average manager, custom support and services salary has risen by $6,092 over the last ten years. In 2014, the average manager, custom support and services earned $30,844 annually, but today, they earn $36,936 a year. That works out to a 8% change in pay for managers, custom support and services over the last decade.
Compare manager, custom support and services salaries for cities or states with the national average over time.
Compare manager, custom support and services salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $36,900 | $17.76 | +3.1% |
| 2025 | $35,800 | $17.20 | +1.4% |
| 2024 | $35,300 | $16.96 | +1.3% |
| 2023 | $34,800 | $16.73 | +1.3% |
| 2022 | $34,300 | $16.51 | +3.1% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Pico de Gallo | Manager, Support Services | Clearfield, UT | 06/29/2025 | $57,819 |
| Grays Harbor Pud No. 1 | Customer Service Support | Aberdeen, WA | 06/28/2025 | $48,251 |
| Datavant | CPC Customer Service Support | Montpelier, VT | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Jefferson City, MO | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Hartford, CT | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Harrisburg, PA | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Cheyenne, WY | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Sacramento, CA | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Columbus, OH | 06/28/2025 | $31,305 |
| Datavant | CPC Customer Service Support | Tallahassee, FL | 06/28/2025 | $31,305 |
Search for manager, custom support and services jobs