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The role of a Technical Support Analyst Lead is critical in managing technical support teams and ensuring effective problem resolution. As of October 2025, the average salary for this position stands at $108,371 annually. Salaries can vary based on several factors including geographic location, years of experience, and the specific industry sector.
For instance, states such as California and New York typically offer higher salaries due to the cost of living and demand for skilled professionals. In addition, cities like San Francisco and New York City feature some of the highest remuneration packages, reflecting the competitive job market.
Furthermore, career progression can lead to increased earnings, with senior positions commanding salaries above the average. As a Technical Support Analyst Lead, you not only enjoy a lucrative salary but also the opportunity to develop leadership skills in a technology-driven environment. Keeping abreast of industry trends and continually enhancing your skill set can significantly influence your earning potential.
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The highest-paying states for technical support analyst leads are California, Delaware, and New Jersey. The lowest average technical support analyst lead salary states are Kentucky, Utah, and Florida.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Hampshire | $115,706 | $55.63 |
| 2 | Nevada | $115,418 | $55.49 |
| 3 | Delaware | $124,817 | $60.01 |
| 4 | California | $132,502 | $63.70 |
| 5 | Washington | $122,774 | $59.03 |
| 6 | New Jersey | $124,623 | $59.91 |
| 7 | South Carolina | $114,650 | $55.12 |
| 8 | North Dakota | $106,708 | $51.30 |
| 9 | North Carolina | $116,362 | $55.94 |
| 10 | Ohio | $120,268 | $57.82 |
| 11 | Vermont | $108,294 | $52.06 |
| 12 | Virginia | $123,358 | $59.31 |
| 13 | Hawaii | $119,354 | $57.38 |
| 14 | District of Columbia | $124,013 | $59.62 |
| 15 | Montana | $107,220 | $51.55 |
| 16 | Louisiana | $106,676 | $51.29 |
| 17 | South Dakota | $103,224 | $49.63 |
| 18 | Maryland | $118,349 | $56.90 |
| 19 | Michigan | $104,754 | $50.36 |
| 20 | Illinois | $107,976 | $51.91 |
| 21 | Arkansas | $101,921 | $49.00 |
| 22 | New Mexico | $104,316 | $50.15 |
| 23 | Oregon | $115,631 | $55.59 |
| 24 | Texas | $106,167 | $51.04 |
| 25 | New York | $113,790 | $54.71 |
| 26 | Kansas | $103,025 | $49.53 |
| 27 | Rhode Island | $103,062 | $49.55 |
| 28 | Colorado | $105,808 | $50.87 |
| 29 | Arizona | $105,203 | $50.58 |
| 30 | Minnesota | $105,026 | $50.49 |
| 31 | Massachusetts | $109,533 | $52.66 |
| 32 | Tennessee | $96,964 | $46.62 |
| 33 | Missouri | $97,543 | $46.90 |
| 34 | Georgia | $103,734 | $49.87 |
| 35 | Pennsylvania | $102,055 | $49.06 |
| 36 | Connecticut | $104,781 | $50.38 |
| 37 | Wyoming | $92,776 | $44.60 |
| 38 | Alabama | $97,101 | $46.68 |
| 39 | Indiana | $101,066 | $48.59 |
| 40 | Kentucky | $90,386 | $43.45 |
| 41 | Maine | $100,707 | $48.42 |
| 42 | Idaho | $93,985 | $45.19 |
| 43 | Wisconsin | $97,114 | $46.69 |
| 44 | Alaska | $91,975 | $44.22 |
| 45 | Utah | $90,086 | $43.31 |
| 46 | Nebraska | $85,001 | $40.87 |
| 47 | Iowa | $94,530 | $45.45 |
| 48 | Oklahoma | $85,706 | $41.20 |
| 49 | West Virginia | $91,465 | $43.97 |
| 50 | Florida | $88,592 | $42.59 |
| 51 | Mississippi | $87,690 | $42.16 |
The highest-paying cities for technical support analyst leads are Oakland, CA, Grants Pass, OR, and Morrisville, NC.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Oakland, CA | $141,789 | $68.17 |
| 2 | Grants Pass, OR | $117,462 | $56.47 |
| 3 | Morrisville, NC | $116,886 | $56.20 |
| 4 | New York, NY | $113,879 | $54.75 |
| 5 | Houston, TX | $105,793 | $50.86 |
| 6 | Coon Rapids, MN | $105,099 | $50.53 |
| 7 | West Lafayette, IN | $101,114 | $48.61 |
A technical support analyst lead's salary ranges from $83,000 a year at the 10th percentile to $140,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $140,000 | $11,667 | $67 |
| 75th Percentile | $124,000 | $10,333 | $60 |
| Average | $108,371 | $9,031 | $52 |
| 25th Percentile | $94,000 | $7,833 | $45 |
| 10th Percentile | $83,000 | $6,917 | $40 |
The highest paying types of technical support analyst leads are technical expert, technical support senior engineer, and technical support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Lead Support Technician | $95,420 | $7,952 | $45.88 | 115,952 |
| Technical Expert | $120,223 | $10,019 | $57.80 | 125,017 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Systems Support Analyst | $82,219 | $6,852 | $39.53 | 161,168 |
| Desktop Support Analyst | $48,674 | $4,056 | $23.40 | 99,621 |
Top companies hiring technical support analyst leads now:
Technical support analyst lead salaries at Barclays and UBS are the highest-paying according to our most recent salary estimates. In addition, the average technical support analyst lead salary at companies like Dutch Bros Coffee and Structure Group are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Barclays | $124,013 | $59.62 |
| 2 | UBS | $117,612 | $56.54 |
| 3 | Dutch Bros Coffee | $115,685 | $55.62 |
| 4 | Structure Group | $115,024 | $55.30 |
| 5 | Broadridge | $113,089 | $54.37 |
| 6 | BMC Software | $111,692 | $53.70 |
| 7 | CTG | $110,904 | $53.32 |
| 8 | Kaiser Permanente | $110,059 | $52.91 |
| 9 | VMware | $107,865 | $51.86 |
| 10 | DFS Corporate Services LLC | $103,880 | $49.94 |
| 11 | eClinicalWorks | $100,800 | $48.46 |
| 12 | Capgemini | $95,598 | $45.96 |
| 13 | Deloitte | $87,399 | $42.02 |
The average technical support analyst lead salary has risen by $16,560 over the last ten years. In 2014, the average technical support analyst lead earned $91,811 annually, but today, they earn $108,371 a year. That works out to a 9% change in pay for technical support analyst leads over the last decade.
Compare technical support analyst lead salaries for cities or states with the national average over time.
Compare technical support analyst lead salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $108,000 | $52.10 | +3.3% |
| 2024 | $105,000 | $50.38 | +2.3% |
| 2023 | $102,000 | $49.24 | +1.5% |
| 2022 | $101,000 | $48.50 | +1.6% |
| 2021 | $99,200 | $47.71 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Cognizant Technology Solutions | Lead IT Support Analyst Onsite | Florence, SC | 06/13/2025 | $37,800 |
| Cognizant | Lead IT Support Analyst (Onsite) | Indianapolis, IN | 06/10/2025 | $37,800 |
| TD Bank | IT Support Analyst IV/Deployment Lead (US) | Mount Laurel, NJ | 05/28/2025 | $58,760 |
| TD Bank | IT Support Analyst IV/Deployment Lead (US) | Fort Lauderdale, FL | 05/28/2025 | $58,760 |
| Hines | Lead IT Support Analyst | Chicago, IL | 04/17/2025 | $100,000 |
| TD Bank | Deployment Lead/IT Support Analyst IV (US) | Fort Lauderdale, FL | 02/19/2025 | $58,760 |
| Neheadstart | IT Infrastructure Support Analyst/Lead (WAN Engineer) | Lincoln, NE | 10/17/2024 | $72,085 |
| State of Nebraska | IT Infrastructure Support Analyst/Lead (WAN Engineer) | North Platte, NE | 10/10/2024 | $72,085 |
| State of Nebraska | IT Infras Support Analyst/Lead | Lincoln, NE | 09/12/2024 | $72,085 |
| Jeppesen | Technical Product Support Analyst Lead Experienced or Principal Senior | Boone, CO | 07/29/2024 | $118,150 |
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