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  • Patient Coordinator

    Akumin 3.0company rating

    Scheduler job in Danbury, CT

    **Welcome to Northeast Radiology an Akumin Company!** As a leading provider of radiology and oncology services in the United States, we are dedicated to improving the diagnosis and treatment of patients through the use of advanced technology and expert clinical and operational knowledge. Our network of owned and operated imaging locations offers a range of outpatient diagnostic procedures, including MRI, CT, PET, and more. In addition, we provide a full suite of diagnostic imaging and cancer care services, including radiation therapy, to over 1,000 hospitals and health systems across 48 states. Our goal is to make healthcare more efficient and effective for both patients and providers. Thank you for considering a career with us! The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Bilingual Spanish speaking strongly preferred** **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + **Bilingual in Spanish is a plus.** **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Pay rate range is $18 - $20 per hour **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** **The pay rate is $18-23/hr.** Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
    $18-20 hourly 2d ago
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  • Transportation Scheduler

    Hunter S Ambulance Service 3.8company rating

    Scheduler job in Meriden, CT

    This position works closely with our dispatch staff to receive, schedule and verify transportation needs for patients, outside agencies, and also to process facility requests for transportation. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each of the following essential functions satisfactorily. Answers incoming requests for transportation from patients, agencies, and facilities and schedules transportation. Provides transportation price quotes as needed. Verifies accuracy of all information relative to transport and reimbursement and accurately enters information into computer aided dispatch (CAD). Maintains current knowledge of reimbursement guidelines and procedures. Ensures that all faxed, phoned and electronically received information is data entered (when necessary). Follows guidelines for obtaining all insurance information and prior authorizations necessary as determined by payer source and departmental guidelines. Works collaboratively with telecommunications division when coordinating transports. Triages requests for transportation to determine proper level of care and equipment necessary to perform transport. Attends operational and department meetings as required or requested. OTHER DUTIES AND RESPONSIBILITIES Performs other duties as requested or required. Use of Hospital systems to schedule calls. Works collaboratively with the billing department for authorizations. OTHER SKILLS AND ABILITIES Working knowledge of computers. Good interpersonal and communication skills. SUPERVISIORY RESPONSIBILITIES This job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) SPECIAL REQUIREMENTS (i.e., certificates, licenses, registrations) Dependable transportation, medical terminology knowledge (preferred) or medical related experience, Proficient in the use of computers and computer programs. AVAILABILITY We are in search of a candidate that is available from 10am-6:30pm Monday-Friday. During training hours, the candidate must be flexible based upon the scheduler they would be training with. Times will range between 6:00am-6:00pm. The job would not require a full 12 hour shift, but availability during those times for training only* is a must. Candidate would not be required to work holidays or weekends. PHYSICAL DEMANDS & WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside. The noise level in the work environment is usually moderate. DRESS CODE Office Attire. NOTE: REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB.
    $43k-84k yearly est. Auto-Apply 60d+ ago
  • Home Care Scheduler

    Prestige Companion and Homemakers

    Scheduler job in Southbury, CT

    ←Back to all jobs at Prestige Companion and Homemakers, LLC HOME CARE SCHEDULER Prestige is seeking a home-care scheduler. The Scheduler is responsible to coordinate and maintain scheduling for our clients and staff. RESPONSIBILITIES include but not limited to: 1. Understands and adheres to established agency policies and procedures. 2. Creates and maintains staff schedules. 3. Match caregivers to the right clients. 4. Provides staffing for sick leave, vacation, long term leave, etc 5. Schedules client appointments/visits according to care plans and staff availability. 6. Enters scheduling data into database. 7. Contacts care providers/managers and clients regarding day-to-day changes. 8. Discerns client services required as outlined in agreements, urgent requests and care plans. 9. Enters staff and client information into database. (including callouts and other requests) 10. Maintains staff and client database (e.g. client admission, client hospital admission and discharge). 11. Complete client reports. 12. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services. QUALIFICATIONS: 1. H.S. Diploma or GED(minimum). 2. Prior HOME CARE SCHEDULING experience A MUST. 3. Computer skills including but not limited to MS Office, MS Excel and Scheduling program. 4. Experience with healthcare software such as Clearcare and Sandata 5. Basic medical terminology. 6. Interpersonal, organizational and communication skills. 7. Ability to carry out directions, read and write. 8. Maturity and ability to deal effectively with the demands of the job. 9. Proactive in all decision making and a team player 10. Must have a good understanding of seniors/elderly. WORKING ENVIRONMENT: Works indoors in office, primarily. JOB RELATIONSHIPS: 1. Supervised by: Administrator RISK EXPOSURE: Low risk LIFTING REQUIREMENTS: Ability to perform the following tasks if necessary: ï‚· Ability to participate in physical activity. ï‚· Ability to work for extended period of time while sitting, standing and/or being involved in physical activity. ï‚· Moderate lifting. ï‚· Ability to do moderate bending, lifting and standing on a regular basis. Please send resume for Immediate Consideration. Job Type: Full-time Please visit our careers page to see more job opportunities.
    $37k-74k yearly est. 60d+ ago
  • Patient Scheduler - Gastroenterology

    Pact MSO, LLC

    Scheduler job in Hamden, CT

    Job Description Salary Range: $20.00 to $23.00 an hour By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company. COVID-19 Considerations: Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees. PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. PACT MSO has a busy Gastroenterology office that is seeking a Patient Scheduler. The hours are Monday through Friday 8:00am to 4:30pm. The position is floating between office locations in Hamden, Milford and Guilford. The position is responsible for scheduling all patient appointments for the practice. Essential Functions Schedule patient's appointments. Obtain demographic information and history that will allow appointments to be booked appropriately, and schedule appointments according to provider guidelines. Set up insurance information Accommodates patient preference within the specified time frame and guidelines of the procedure order. Follows facility exclusion criteria and scheduling guidelines while scheduling. Responsible to consistently provide culturally sensitive service to all patients and coworkers. Responsible to maintain full and efficient schedules and to identify changes in scheduling patterns and report to management. Maintains confidentiality of all medical, financial, or other sensitive materials and information in verbal, electronic or printed form. Competently explains pre-procedure instructions to patient and significant other or guardian. Skills and Knowledge Effective and professional written and verbal skills Intermediate computer skills Demonstrated experience with EHR and scheduling Outstanding phone etiquette Education and Experience High School Diploma or equivalent Minimal experience with scheduling
    $20-23 hourly 9d ago
  • Scheduler- full-time

    Uconn Health Imaging

    Scheduler job in Farmington, CT

    Full-time Description UConn Health Imaging is seeking a Scheduler to join our patient-focused team! Position Status: regular full-time Schedule: Monday - Friday, 8:30 AM - 5:00 PM This role offers full benefits, along with a competitive compensation package that includes base pay, and a comprehensive program designed to support your health, well-being, and future: Quarterly Bonus Program Paid Time Off and Holiday Pay Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options 401(k) plan with Company Match and Company-paid Life Insurance Short-term and Long-term Disability and Employee Assistance Program No On-Call or Holidays CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Scheduler I -- Scheduler II -- Business Office Supervisor -- Business Office Manager The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center. Requirements EDUCATION: To be competitive, must have high school diploma or general education degree (GED) UConn Health Imaging is a multi-service imaging center, dedicated to providing consistent, quality outpatient imaging services, with a deep commitment to customer service and patient care. Our professionally trained and registered technologists are focused on serving Farmington and surrounding communities. To learn more, visit us at ******************************** Serving patients in over 50+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology, or results. We are always recruiting talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit ****************************** today to view all our clinical and non-clinical career opportunities. We review every resume and we're actively interviewing! Apply today for immediate consideration! We are an Equal Opportunity Employer OIA Core Values: Respect - Integrity - Accountability - Commitment - Results Salary Description $23.00/hour
    $23 hourly 5d ago
  • Scheduler

    Home Care Providers Group 4.1company rating

    Scheduler job in Stamford, CT

    💼 Scheduler - Full-Time Needed! 💰 Salary: $40,000-$45,000 per year 🌟 Join Nightingale Visiting Nurses - Putting Patients First for Over 20 Years! Nightingale Visiting Nurses provides compassionate, around-the-clock home healthcare, helping patients maintain independence and dignity. We are growing rapidly and seeking a Scheduler to manage visits for RNs, LPNs, PTs, OTs, and other clinical staff using our scheduling platform, Paseva. 📌 Why You'll Love Working With Us: ✅ Competitive salary ($40K-$45K/year) & great benefits ✅ Medical, Dental & Vision insurance ✅ 3 weeks Paid Days Off (PDO) per year ✅ Referral bonuses ✅ Annual evaluations & merit increases ✅ 401(k) match ✅ Opportunities for full-time, part-time, and per diem roles across AZ, CA, CT, FL, IL, IN, MA, MN, NV, OH 💼 Your Role: Schedule visits for newly referred patients and assign appropriate clinical staff Coordinate staff schedules, PTO, call-offs, and special visit requests Communicate with patients regarding scheduling and specific needs Track and maintain SOC spreadsheets and weekly reports Assist Clinical Directors with staff evaluations and onboarding Document and report field staff incidents/complaints Enter communications in Call Log and provide related reports Support Case Managers with LPN/LVN, PTA, COTA, and aide supervisory visits Handle office tasks: scanning, filing, emailing, medical records management Collaborate with other departments to resolve issues Maintain a professional, positive attitude at all times Qualifications 🎓 Qualifications: 2+ years of scheduling in a healthcare setting (home health preferred) 2+ years of experience in a medical office Knowledge of medical terminology and coding Advanced computer skills Ability to work 8 AM - 5 PM from Taunton office ❤️ Join a team that values patients and employees alike! 💻 Apply today: homecareforyou.com
    $40k-45k yearly 15d ago
  • PTA - IHOP - North/Central/South

    Rvnahealth 3.7company rating

    Scheduler job in Ridgefield, CT

    RVNAhealth is looking for a compassionate, skilled, and licensed Physical Therapy Assistant (PTA) to join our team and provide high-quality, In-Home Outpatient (IHOP) services to patients in Fairfield County. Territory includes towns of Danbury, Newtown, Bethel, Ridgefield, Wilton, Weston, Redding, Norwalk and Stamford. As an In-Home Outpatient PTA, you'll work under the supervision of a licensed Physical Therapist, supporting individuals through their recovery journey by helping them regain strength, mobility, and independence. What You'll Do Provide therapeutic exercises and treatments based on the physical therapist's plan of care Deliver hands-on care including gait training, strengthening, mobility exercises, and adaptive equipment use Monitor and document patient progress, communicating regularly with the supervising PT Adjust treatments (with PT approval) based on changes in patient status Participate in team meetings, case conferences, and care planning discussions Maintain accurate, timely clinical documentation using electronic tools Deliver care with empathy, professionalism, and a focus on positive outcomes Manage a productive caseload and travel locally to patient homes What You Bring Associate degree from an accredited Physical Therapist Assistant program Current Connecticut PTA license in good standing 2+ years of clinical experience preferred (home health experience a plus) Strong communication and collaboration skills Reliable vehicle and valid driver's license - ability to travel daily in Fairfield County Comfort using tablets and completing electronic documentation Why Join RVNAhealth? Work one-on-one with patients in a meaningful, home-based setting Supportive and collaborative rehab and clinical team Competitive compensation and mileage reimbursement Ongoing training and professional development Be part of a non-profit mission that's been serving the community for over 100 years Benefits of Working at RVNAhealth RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer: Competitive compensation Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans Paid time off Personal Wellness Days A supportive and employee-centric culture Comprehensive orientation Ongoing educational, training and certification opportunities Wellness programs Compensation: The pay range listed represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications. RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. It will be a condition of employment at RVNAhealth to submit to a pre-employment physical/drug screen and background check, which may include the following: fingerprinting, verification of employment, paraprofessional certifications, designations or licenses, and educational background.
    $38k-45k yearly est. 60d+ ago
  • Part-Time Scheduling Specialist

    Freudigman & Billings LLC

    Scheduler job in Westport, CT

    Job DescriptionSalary: Hourly based on experience Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture:Understanding how a single decision can influence multiple outcomes down the line Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.
    $41k-68k yearly est. 13d ago
  • Healthcare Scheduler

    Stony Brook Community Medical, PC 3.2company rating

    Scheduler job in Setauket-East Setauket, NY

    The Scheduler is an avital administrative role within our medical office. The candidate is responsible for preparing and maintaining all aspects of the medical providers and APP schedules. The candidate will create and maintain the diagnostic review schedule for the providers. This candidate will ensure the distribution of the schedule adheres to the practice guidelines for all providers including overnight call and weekend coverage distribution. Key Responsibilities: Prepare Physician and APP schedule according to the formula of the practice. Enter the information into the various schedule programs Update the physician appointment schedules Update and communicate changes efficiently and effectively Input the diagnostic reviews and ensure no conflicts Ensure distribution of the schedule in all areas of the practice Serve as a liaison between the providers and other staff members Support general office operations. Essential Job Functions: Organizational Skills: Managing complex schedules across multiple providers and departments requires excellent organizational skill. Must be able to prioritize tasks to avoid errors. Communication Skills: Effective communication with the medical staff is crucial for efficient operations. Attention to Detail: Accuracy in data entry, scheduling and adhering to the practice guidelines is vital to in a healthcare setting. Technology Proficiency: Comfort and experience using scheduling software, EHR systems, general software, privacy laws.
    $25k-32k yearly est. 23d ago
  • Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required

    Stonybrooku

    Scheduler job in Stony Brook, NY

    Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required At Stony Brook Medicine, the Oncology Scheduling Coordinator in the Cancer Center functions in a role encompassing coordination of complex cancer patient visits, treatments and procedures, discharges, under the direction of the Senior Manager of Operations. Duties of the Oncology Scheduling Coordinator - Cancer Center may include but are not limited to the following:Coordinates high volume, high patient accuity discharges, including complex, interdependent scheduling of multiple appointments across multi-specialties for procedures, treatments, diagnostics and MD visits for cancer patients. Coordinates hospital, ambulatory multi-day treatments, pre and post treatment diagnostics and lab tests to align with inpatient or outpatient treatments and visits. Special attention to detailed coordination of high volume, multiple appointments within specified periods to align with treatment plans over several months or longer. Educates patients on necessary instructions for tests, order of sequential and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical Oncology and Hematology, Surgical Oncology, Gyn Oncology, thoracic surgery, for example) as well as multi-day ambulatory chemotherapy treatment calendars, pre and post-treatment testing and labs and diagnostics. Frequent rescheduling and re-coordination of numerous interdependent complex appointments due to the accuity of cancer patients in treatment who need treatment breaks or delays or have changes in treatment plans during the course of treatment, causing treatments to be frequently changed or held due to patient side effects of care. Ensure patient appointments and treatments and tests to not fall through the cracks. Ensure patient compliance with appointments and test to ensure continued treatment. Identifies and facilitates patients with financial needs to Financial Navigation team. Discharges patients and schedules follow-up clinic appointments for patients in Cerner/EWS; schedules testing appointments for patients in Cerner or outside on behalf of the patient; gives patients necessary instructions for their ordered test(s); advise patients on the need for authorization/pre-certification; copies scripts that are given to patients. Performs end of day and monthly reconciliation to ensure that all required treatments and appointments have been scheduled. Provides MD and care team with end of day reconciliation of outstanding requirements for documentation of ordered tests and treatments to ensure that patients coming in for future appointments have all the necessary documentation and orders in place so financial and clinical processes can take place and not delay patient care. Monitors and follows-up on "no show" patients to identify and escalate patient compliance issues. Prepares reports on trends for no shows and cancellations. Identifies potential billing and insurance issues: Has patients complete all of the appropriate forms. Responsible to ensure that all necessary information is provided to the Cancer Center Treatment/ Procedure Authorization Team. Ensures that the patient completes all necessary paperwork; provides appropriate insurance documentation. Provides cross coverage for Patient Flow Coordinators and is bi-directionally versed in fulfilling that role within the cancer center. Communicate daily with Financial Navigation staff, authorization team, Patient Flow Coordinator as well as all cancer center staff to facilitate smooth flow of patient discharge and overall smooth operations of the center. Maintains calm, friendly and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the center. Creates spreadsheets and reports as related to various reconciliation and operational issues, as required to support increased volume and future growth of the Cancer Center. Support administrative functions related to obtaining orders from physicians and responding to inquiries as necessary. Greet patients and answer telephones in assigned area and assist callers and direct calls, as appropriate. Provide in-service training for users. Maintains the day to day operation of Cerner performance workflow. Provides coverage for Patient Flow Coordinators in the Cancer Center and is back up for other cancer center sites, as required. All other duties as assigned. The selected candidate will be scheduled to train Mondays through Fridays and will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/support. The selected candidate will be offered a temporary appointment. Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees. A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave. A temporary appointment is one that may be terminated at any time. QualificationsRequired: Bachelor's degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem solving skills. Excellent verbal and written communication skills. Preferred: Experience in cancer or cancer related outpatient or ambulatory health care services. Experience working with Tableau. Experience working with Cerner. Bilingual in Spanish and English. Please Note: Verification of degree (e. g. , diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre-employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Anticipated Pay Range:The salary range (or hiring range) for this position is $54,344 - $66,244 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504160Official Job Title: TH Staff Assistant IJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Cancer CenterSchedule: Full-time Shift :Day Shift Shift Hours: 9:30 AM - 6:00 PM (Weekdays) - 8:00 AM - 4:30 PM (Saturdays) Pass Days: Sun, VariablePosting Start Date: Jan 5, 2026Posting End Date: Feb 5, 2026, 4:59:00 AMSalary:$58,344 - $70,244 / TotalSalary Grade:SL2SBU Area:Stony Brook University Hospital
    $58.3k-70.2k yearly Auto-Apply 1d ago
  • Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required

    Sbhu

    Scheduler job in Stony Brook, NY

    Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required At Stony Brook Medicine, the Oncology Scheduling Coordinator in the Cancer Center functions in a role encompassing coordination of complex cancer patient visits, treatments and procedures, discharges, under the direction of the Senior Manager of Operations. Duties of the Oncology Scheduling Coordinator - Cancer Center may include but are not limited to the following:Coordinates high volume, high patient accuity discharges, including complex, interdependent scheduling of multiple appointments across multi-specialties for procedures, treatments, diagnostics and MD visits for cancer patients. Coordinates hospital, ambulatory multi-day treatments, pre and post treatment diagnostics and lab tests to align with inpatient or outpatient treatments and visits. Special attention to detailed coordination of high volume, multiple appointments within specified periods to align with treatment plans over several months or longer. Educates patients on necessary instructions for tests, order of sequential and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical Oncology and Hematology, Surgical Oncology, Gyn Oncology, thoracic surgery, for example) as well as multi-day ambulatory chemotherapy treatment calendars, pre and post-treatment testing and labs and diagnostics. Frequent rescheduling and re-coordination of numerous interdependent complex appointments due to the accuity of cancer patients in treatment who need treatment breaks or delays or have changes in treatment plans during the course of treatment, causing treatments to be frequently changed or held due to patient side effects of care. Ensure patient appointments and treatments and tests to not fall through the cracks. Ensure patient compliance with appointments and test to ensure continued treatment. Identifies and facilitates patients with financial needs to Financial Navigation team. Discharges patients and schedules follow-up clinic appointments for patients in Cerner/EWS; schedules testing appointments for patients in Cerner or outside on behalf of the patient; gives patients necessary instructions for their ordered test(s); advise patients on the need for authorization/pre-certification; copies scripts that are given to patients. Performs end of day and monthly reconciliation to ensure that all required treatments and appointments have been scheduled. Provides MD and care team with end of day reconciliation of outstanding requirements for documentation of ordered tests and treatments to ensure that patients coming in for future appointments have all the necessary documentation and orders in place so financial and clinical processes can take place and not delay patient care. Monitors and follows-up on "no show" patients to identify and escalate patient compliance issues. Prepares reports on trends for no shows and cancellations. Identifies potential billing and insurance issues: Has patients complete all of the appropriate forms. Responsible to ensure that all necessary information is provided to the Cancer Center Treatment/ Procedure Authorization Team. Ensures that the patient completes all necessary paperwork; provides appropriate insurance documentation. Provides cross coverage for Patient Flow Coordinators and is bi-directionally versed in fulfilling that role within the cancer center. Communicate daily with Financial Navigation staff, authorization team, Patient Flow Coordinator as well as all cancer center staff to facilitate smooth flow of patient discharge and overall smooth operations of the center. Maintains calm, friendly and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the center. Creates spreadsheets and reports as related to various reconciliation and operational issues, as required to support increased volume and future growth of the Cancer Center. Support administrative functions related to obtaining orders from physicians and responding to inquiries as necessary. Greet patients and answer telephones in assigned area and assist callers and direct calls, as appropriate. Provide in-service training for users. Maintains the day to day operation of Cerner performance workflow. Provides coverage for Patient Flow Coordinators in the Cancer Center and is back up for other cancer center sites, as required. All other duties as assigned. The selected candidate will be scheduled to train Mondays through Fridays and will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/support. The selected candidate will be offered a temporary appointment. Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees. A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave. A temporary appointment is one that may be terminated at any time. QualificationsRequired: Bachelor's degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem solving skills. Excellent verbal and written communication skills. Preferred: Experience in cancer or cancer related outpatient or ambulatory health care services. Experience working with Tableau. Experience working with Cerner. Bilingual in Spanish and English. Please Note: Verification of degree (e. g. , diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre-employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Anticipated Pay Range:The salary range (or hiring range) for this position is $54,344 - $66,244 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504160Official Job Title: TH Staff Assistant IJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Cancer CenterSchedule: Full-time Shift :Day Shift Shift Hours: 9:30 AM - 6:00 PM (Weekdays) - 8:00 AM - 4:30 PM (Saturdays) Pass Days: Sun, VariablePosting Start Date: Jan 5, 2026Posting End Date: Feb 5, 2026, 4:59:00 AMSalary:$58,344 - $70,244 / TotalSalary Grade:SL2SBU Area:Stony Brook University Hospital
    $58.3k-70.2k yearly Auto-Apply 24m ago
  • Scheduling Coordinator / Admin - HVAC

    Cogent Talent Solutions

    Scheduler job in Bridgeport, CT

    The Scheduling Coordinator/Admin is the operational center of the service department. This role manages technician scheduling, ensures efficient routing, and oversees all administrative components of service work-from job completion verification to invoice readiness. The ideal candidate is organized, proactive, and able to coordinate across technicians, customers, and office leadership in a fast-paced HVAC environment. This position directly affects technician productivity, revenue flow, and customer satisfaction.$20 - $25 a month Key Responsibilities Service Scheduling & Dispatch--Create, manage, and adjust daily schedules for service technicians to maximize productivity and minimize drive-time.--Optimize routing in real time based on job priority, location, emergencies, and technician skill levels.--Monitor technician progress throughout the day to maintain schedule accuracy.--Work closely with the Service Manager to: o Ensure daily schedule readiness o Communicate job priorities and technician assignments o Resolve logistical or documentation issues--Participate in weekly service meetings to review performance and upcoming workload.--Coordinate with customers regarding appointment times, delays, and follow-up visits. Technician Support --Verify that all completed jobs are properly documented in Service Titan, including: o Job completion status o Photos, notes, recommendations o Time entries o Proper labor and materials recorded--Ensure technicians submit accurate and complete job tickets.--Confirm that invoices are created correctly and ready for customer delivery.--Follow up on incomplete documentation and resolve discrepancies before jobs are closed. Work Order & Invoicing Preparation --Generate return visits, follow-up work orders, and maintenance recommendations based on technician feedback.--Track open work orders to ensure nothing is missed or left unbilled. Service Department Reporting & KPI Tracking Work with Service Manager to track key technician productivity metrics such as: o Jobs completed per day o Average ticket size o First-time-completion rate o Drive-time efficiency--Report technician KPI results weekly to management.--Identify recurring scheduling bottlenecks and recommend improvements. Office Administration --Maintain organized digital and physical records for service calls, invoices, and customer accounts.--Assist with basic office duties such as phones, email responses, and data entry.--Support owner, service manager, and technicians with administrative tasks as needed.--Coordinate with the office manager or bookkeeper regarding invoice status and collections support. Qualifications: • Associate or bachelor's degree in business or related field preferred.• Working knowledge of QuickBooks• General Accounting Skills• Proficient in scheduling software (Service Titan preferred)• Proficient with Microsoft Office Suite.• Ability to work effectively in a deadline-driven, multi-priority environment• Exhibit consistent usage of effective time management skills and appropriate resource management • Provides others with timely and organized information and reports• Able to take direction and independently work on projects assigned and consults with appropriate individuals as needed.• Strong organizational skills• Attention to detail and relays information that is sufficiently detailed.• Strong written and verbal communication skills Benefits include health, dental, and vision insurance. Supplemental insurance options. 401k. PTO and holidays. #ZRWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $36k-57k yearly est. Auto-Apply 2d ago
  • Central Scheduling Specialist, 12pm to 8:30 weekdays, 9:00am to 5:30pm weekends

    Griffin Health Services 4.0company rating

    Scheduler job in Derby, CT

    Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments. Main Function: The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital's computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service. Key Responsibilities: Schedule patient appointments into the hospital computer system in accordance with physician office requests Accurately collect and enter patient demographic and procedural information Provide excellent customer service to patients, providers, and internal departments Verify and confirm appointments with appropriate documentation Collaborate with other departments to resolve scheduling issues or conflicts Maintain confidentiality in accordance with HIPAA and hospital policies Qualifications: Education: High school diploma required; some college coursework preferred Experience: Minimum one year of previous office experience required Prior experience in a medical setting preferred Proficiency in computer use required Experience with MediTech and appointment scheduling software preferred Knowledge of medical terminology required Why Join Griffin Health? At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day. Apply Today!
    $36k-43k yearly est. 9d ago
  • Centralized Scheduler

    Noor Staffing Group

    Scheduler job in Mount Kisco, NY

    Noor Staffing is hiring Centralized Scheduler- Make a Difference Every Day with Noor Staffing Group Are you a compassionate and skilled Medical Assistant looking to be part of a dynamic healthcare team? A leading medical facility in Mount Kisco is searching for a dedicated Centralized Scheduler Key Responsibilities: Scheduling: Accurately schedule patient appointments, procedures, and surgeries based on provider availability, patient needs, and departmental protocols. Utilize electronic health record (EHR) systems and scheduling software to manage appointments and maintain accurate records. Coordinate schedules for multiple departments and resources, ensuring efficient utilization. Handle incoming and outgoing calls to facilitate patient needs and answer inquiries related to scheduling. Patient Information: Obtain and verify patient information, including insurance details and medical history, for scheduling purposes. Update patient information in the EHR system accurately and efficiently. Communicate with patients regarding appointment details, including confirmations, cancellations, and changes. Customer Service: Provide excellent customer service to patients and staff, addressing inquiries and resolving issues related to scheduling. Maintain a professional and courteous demeanor in all interactions. Follow practice protocols regarding approval for exceptions/add-ons. Administrative Tasks: Maintain accurate and organized records of patient appointments and schedules. Prepare reports and documentation as needed. Follow established protocols for scheduling and the collection of financial information. Direct patients to the patient portal to update or complete necessary patient forms. Address patient portal tasks according to practice protocols. Other Duties: May assist with other administrative tasks as needed. May act as a clinical resource for clerical staff. Shift: Monday to Friday | 8:00 AM - 5:30 PM Why Apply? $21 per hour - Competitive pay! Consistent Schedule - Monday to Friday, 8:00 AM - 5:30 PM Work with top healthcare professionals in a fast-paced, rewarding environment Locations available - Mt Kisco Who Can Apply? High School Diploma or GED required Administrative Certification OR relevant experience BLS Certification (or willingness to obtain within 90 days of hire) Ability to work in a fast-paced healthcare environment Experience with EHR (Epic preferred) is a plus! Bilingual is an advantage Ready to take the next step in your medical setting career? Apply today!
    $21 hourly 60d+ ago
  • Registration Specialist

    Connecticut Orthopaedic Specialists Pc 3.7company rating

    Scheduler job in Wallingford, CT

    Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly. Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Registration Specialist for our Wallingford office. Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford. We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month. Job Summary: The Registration Specialist is primarily responsible for verifying insurance benefits, referrals, prior authorization for worker's compensation, and pre-estimation needs. The registration specialist acts as an expert resource to all staff within the department and the CBO, related to the processes associated with registering patients, referrals, and worker's compensation pre-authorizations. The Registration Associate demonstrates a service orientation that consistently aims at exceeding client expectations, and which contributes positively to a greater working environment. Essential Responsibilities: Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility. Collect pre-payments from patients for non-covered procedures and self-pay appointments Interact with patients to collect correct insurance/demographic information via email, or phone. Serve as a liaison in all Connecticut Orthopaedic office's related to registration, referrals, workers compensation, registration, and pre-estimation needs. Add Insurance company/plans, employers, referrals and provider information Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate. Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships. Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes. Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes Skills and Abilities: Ability to multi-task and prioritize workload Ability to manage high call volume Strong attention to detail Knowledgeable in appending modifiers to office visits and office procedures. Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules. Excellent communication skills both verbal and written Demonstrate proficiency in Microsoft Office Suite, including Word and Excel Experience/Educational requirements: EDUCATION: High school diploma or equivalent; supplemented with three (3) years of related work EXPERIENCE: Preferred Experience in Epic, Amkai, Practice Management and EMR, Payer Eligibility Web Sites is helpful, Customer service skill set
    $30k-35k yearly est. Auto-Apply 14d ago
  • Pre-Registration Specialist

    Fair Haven Community Health Care 4.0company rating

    Scheduler job in New Haven, CT

    Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. Obtain and verify patient information required for reporting purposes prior to visits. Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. Contact patients via telephone to obtain needed information. Answer all incoming phone calls in a timely manner demonstrating good customer service. Obtain benefits to aid in payment collections at time of service. Provide accurate information to patients about insurance requirements. Complete all necessary questionnaires when needed for upcoming appointments. Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. Ability to provide information to patients regarding FHCHC services and directions to various locations. Maintain and adhere to HIPAA privacy policies Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. Must be willing to work in various locations and various shifts Physical Requirements/Work Environment Must have manual dexterity to operate keyboards, telephones and other business equipment Position requires the use of a headset and the ability to sit for extended periods of time High volume of calls each day. Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR 6MEyWAQFRj
    $35k-40k yearly est. 5d ago
  • Medical Scheduler

    Classic Westchester

    Scheduler job in Harrison, NY

    Essential Duties and Responsibilities: (including but not limited to the following) Channels all incoming calls, routes calls to appropriate department and/or person. Announces calls to physicians and executive staff. Takes messages and processes them accordingly. Knows physicians and staff schedules for all offices. Has general information regarding insurance, schedule, procedures, and services provided by the Group. Keeps log of physician telephone numbers, cell phones and pager numbers. Responsible for taking consults called in by the hospital, physicians or service and relaying them to physicians requested. Handles emergencies according to specified procedure. Turns over calls to the answering service as per instructed. Keeps answering service advised to covering physicians, physician telephone pagers and telephone numbers. Confirms physicians' daily appointments, checking information and updating when possible. Maintains information and confidentiality. Performs related work as required. Performance Requirements: Adheres to all Medical Group's policies and procedures including OSHA and HIPAA guidelines. Knowledge of business office procedures. Knowledge of Call Manager software and communication procedures. Skill in operating a communications system. Ability to read, understand and follow oral and written instructions. Ability to speak clearly and concisely with a pleasant telephone voice. Ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, physicians, staff and the public. Typical Physical Demands: Work requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires the use of office equipment, such as computer terminals, telephones and copiers. Typical Working Conditions: Work is performed in reception area. Involves frequent contact with patients, physicians, and staff. Work may be stressful at times, interaction with others is constant and interruptive Contact involves dealing with sick people. Qualifications: Superior customer service skills PC proficiency with Microsoft Office and Outlook Self-starter with the ability to work independently Education: High School diploma or equivalent/GED
    $30k-38k yearly est. 4d ago
  • Accounts Receivable and Patient Services Specialist Full Time 40 hours

    Bristol Hospital Group 4.6company rating

    Scheduler job in Bristol, CT

    At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice. Job Summary The Patient Access Representative II performs efficient and orderly registration of all patients and acts as the primary liaison for patients receiving services at Bristol Health. This role ensures accurate demographic and insurance information, collects copays and deductibles, and provides financial counseling support. As a higher-level position, the Rep II also handles more complex financial interactions and supports departmental ladder development. Essential Job Functions and Responsibilities Accurately document all information in appropriate fields and/or account notes. Maintain accuracy when entering demographic and insurance information in the system. Register patients prior to presenting to the hospital for services and collect copay and deductible and coinsurance amounts. Obtain all necessary signatures at the time of pre-registration. Courteously answer the telephone and respond to inquiries in a timely manner. Identify and refer uninsured and under-insured patients to the Financial Counselor or appropriate representative as necessary. Generate patient financial estimates and explain expected financial responsibility to patients. Contact patients with prior balances across all Bristol Health entities to obtain payment or establish payment arrangements. Maintain positive working relationships with patients/families, clinical personnel, co-workers, and management to promote teamwork and a positive Qualifications High school graduate; some knowledge of medical terminology, pre-admission, and insurance preferred. Strong communication skills, both written and verbal. Understanding of patient registration impact on financial revenue cycle. Knowledge of online computer systems and applications. Special Requirements Superior customer service, telephone, and interpersonal skills. Working knowledge of medical terminology, typing, and data entry skills. PC literacy preferred. Physical & Cognitive Requirements Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting up to and in excess of fifty pounds. Excellent clerical skills, organizational ability, and ability to follow multi-step directions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $33k-37k yearly est. 14d ago
  • Part-Time Scheduling Specialist

    Freudigman & Billings LLC

    Scheduler job in Westport, CT

    Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture: Understanding how a single decision can influence multiple outcomes down the line Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.
    $41k-68k yearly est. 12d ago
  • Central Scheduling Specialist, 12pm to 8:30 weekdays, 9:00am to 5:30pm weekends

    Griffin Health Services Corporation 4.0company rating

    Scheduler job in Derby, CT

    Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments. Main Function: The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital's computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service. Key Responsibilities: Schedule patient appointments into the hospital computer system in accordance with physician office requests Accurately collect and enter patient demographic and procedural information Provide excellent customer service to patients, providers, and internal departments Verify and confirm appointments with appropriate documentation Collaborate with other departments to resolve scheduling issues or conflicts Maintain confidentiality in accordance with HIPAA and hospital policies Qualifications: Education: High school diploma required; some college coursework preferred Experience: Minimum one year of previous office experience required Prior experience in a medical setting preferred Proficiency in computer use required Experience with MediTech and appointment scheduling software preferred Knowledge of medical terminology required Why Join Griffin Health? At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day. Apply Today!
    $36k-43k yearly est. 8d ago

Learn more about scheduler jobs

How much does a scheduler earn in Milford, CT?

The average scheduler in Milford, CT earns between $27,000 and $101,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Milford, CT

$53,000

What are the biggest employers of Schedulers in Milford, CT?

The biggest employers of Schedulers in Milford, CT are:
  1. Yale New Haven Health
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