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Scheduler jobs in Wyoming, MI - 133 jobs

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  • Patient Service Tech Specialist

    Beacon Health System 4.7company rating

    Scheduler job in Allegan, MI

    Full time. 40 hours/week. Day shift. Monday-Friday, 0730-1600 Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement. Build greatness through accountability. Use information to improve and advance. Communicate clearly and continuously. Skill Requirements * Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. * Machine: Personal computer. Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures. Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures. Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors. License/Certification/Education: Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver's License along with a clean driving record.
    $29k-34k yearly est. 6d ago
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  • Scheduler

    Emmanuel Hospice

    Scheduler job in Grand Rapids, MI

    Scheduler- Full-Time | Grand Rapids, MI and Surrounding Areas Emmanuel Hospice is seeking a detail-oriented Scheduler to join our team. In this role, you will coordinate day-to-day and future scheduling for our field teams, ensuring consistent care delivery and timely communication of changes. You will work closely with Clinical Leadership and Office Support teams while also providing support to Human Resources through our time and attendance software. Key Responsibilities: Prepare and communicate staff schedules, including weekend and on-call coverage. Update scheduling software and spreadsheets with accurate information. Coordinate coverage for vacations, call-ins, training, and other staffing needs. Monitor and maintain Teams schedules across multiple disciplines. Manage HRIS functions, including timecard approvals and PTO requests. Maintain and update coverage spreadsheets, night/weekend/holiday schedules, and monthly physician schedules. Assign tasks in MatrixCare during Hope Visits/SFV checks. Support Office team with communication to patients, families, and vendors. Ensure compliance with HIPAA, organizational policies, and state/federal regulations. Qualifications: High School Diploma or equivalent required; some college preferred. Previous healthcare experience required; hospice or homecare experience preferred. Experience with Electronic Medical Records and Microsoft Office products. Strong background in customer service, clerical work, and scheduling. Physical Requirements: Ability to lift/move office supplies and materials up to 25 pounds. Occasional travel within Emmanuel Hospice's service area. Benefits: Competitive pay up to $23/hour Mileage reimbursement at the federal rate Generous PTO package 403(b) retirement plan with employer match Medical, Dental, and Vision coverage starting Day 1 Employer-paid Life and Short-Term Disability Self-care coaching and Employee Assistance Program Technology provided as needed (laptop/iPad, cell phone) Our Commitment: Emmanuel Hospice is deeply committed to diversity, equity, and inclusion . We strive to create a safe, welcoming, and transformative environment for all staff and patients. We encourage applicants from all backgrounds to apply-even if you don't meet every qualification. Let us get to know your strengths and potential. Why Join Us? At Emmanuel Hospice, we are committed to delivering compassionate care and fostering a supportive work environment. If you are organized, proactive, and passionate about making a difference, we'd love to hear from you!
    $23 hourly Auto-Apply 12d ago
  • Scheduler

    The LTM Group

    Scheduler job in Portage, MI

    The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff. Qualifications and Experience Requirements: Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times. Work with patients, caregivers and staff to create schedules. Effective written and verbal communication skills Good interpersonal and problem solving skills Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero) Goal-oriented Monday through Friday work schedule with paid major holidays off.
    $29k-52k yearly est. 60d+ ago
  • Assignment & Scheduling Clerk

    Allegan County 3.6company rating

    Scheduler job in Allegan, MI

    Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary: Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications. Starting Wage: $24.26 per hour, full-time Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers Responsibilities and Duties: Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy. Prepares and maintains the court calendar. Prepares and distributes dockets for scheduled motions. Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed. Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments. Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment. Education and Experience: High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred. Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting. Click here to review entire job description Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000 Powered by JazzHR cD7aJDfGK1
    $24.3 hourly 5d ago
  • Centralized Phone Scheduler

    The Cancer & Hematology Centers

    Scheduler job in Grand Rapids, MI

    Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Centralized Phone Scheduler facilitates excellent patient care by supporting and collaborating with clinic team. Desired/Required Qualifications: Education: Required High School Diploma or equivalent Specific skill & abilities: Required to successfully complete orientation program Preferred one year experience in an outpatient physician practice or healthcare setting Primary Duties and Responsibilities Answers phone calls related to scheduling or rescheduling appointments and tests. Communicates with in a caring and respectful manner. Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists. May need to perform functions of role in clinic and patient facing based on need determined by management. Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care. Utilizes and maintains patient electronic medical record Assists with ongoing quality improvement to provide efficient, cost-effective care. Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role. All other duties as assigned.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Client Services Appointment Scheduler

    Law Offices of David l Carrier p c

    Scheduler job in Grand Rapids, MI

    Job Title: Scheduler Department: Client Services Reports to: Director of Operations FLSA Status: Hourly Non-Exempt Hours: 8:30 AM to 5:30 PM Statement of Purpose: The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings. This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results. Objectives, tasks, duties, functions & responsibilities: Scheduling, rescheduling, confirming and canceling appointments Assisting in the closing of sales meetings, preparing invoices, taking payments Follow up phone calls made to clients or potential clients to schedule next meetings Design and maintain monthly “out of office” calendars for staff members that work in more than one office Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages. Office opening/closing procedures. Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals. Education Required: Bachelor's Degree or equivalent in work experience Qualifications / Specific Skills required: •At least 2 years of customer/client service experience in a professional environment •Type 60 wpm with better than 96% accuracy •Proficient in all Microsoft office programs •Excellent communication skills both verbal and written •Experience with the LawMatics and Clio database software is a plus Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week. * This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.
    $26k-34k yearly est. Auto-Apply 42d ago
  • Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo

    Bronson Healthcare Group 3.7company rating

    Scheduler job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. LocationBronson Cancer Center - KalamazooTitleMedical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required • Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in • Strong medical terminology • Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job • Requires excellent communication skills and positive customer relations orientation • Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation • Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. • Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. • Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. • Relays messages to providers. • General clerical duties including internal/external correspondence and answering telephones. • Completes required forms or letters as necessary. For Trauma only: Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. Responsible for patient clinic Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care Responsible for call calendars within practice and Bronson Call systems ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-30k yearly est. Auto-Apply 5d ago
  • Scheduling Coordinator

    Miller Orthodontics

    Scheduler job in Grand Rapids, MI

    The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Key Benefits: In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request. Essential Job Function: Schedule, authorize and send pertinent medical records/orders for appointments Maintain a positive and friendly attitude, phone etiquette, and deliver excellent customer service to patients Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness Be receptive to training and coaching on best practices Maintain an organized workspace Coordinate with other team members and doctors as needed for scheduling issues or questions Overseeing incoming new patients to be scheduled from referring practices, online web and online scheduling. Knowledge, Skills and Abilities: Understanding of best practices in the industry as it relates to schedule coordination and patient intake Excellent customer service experience Have excellent written and oral communication skills Compassion and high level of service for our patients, parents, and staff Integrity, always doing the right thing Dependable, reliable to be at work when scheduled Attention to detail Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines Professional manner and appearance at all times Computer skills: Microsoft office and Web Browser Telephone skills: Proper telephone etiquette and information gathering skills Education and Experience High-School Diploma Required 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
    $32k-47k yearly est. Auto-Apply 13d ago
  • Patient Registration Specialist

    Orthopaedic Associates of Michigan 3.8company rating

    Scheduler job in Grand Rapids, MI

    Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Typical shifts fall between 8:00AM and 4:00PM, M-F Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.
    $26k-31k yearly est. Auto-Apply 10d ago
  • Scheduling Coordinator

    Right at Home Grand Rapids and Kalamazoo

    Scheduler job in Kalamazoo, MI

    Responsive recruiter Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids Compensation: $45,000.00 - $50,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $45k-50k yearly Auto-Apply 44d ago
  • Medical Receptionist

    American Family Care Grand Rapids 3.8company rating

    Scheduler job in Grand Rapids, MI

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Patient Registration Specialist

    Oamichigan

    Scheduler job in Grand Rapids, MI

    Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Typical shifts fall between 8:00AM and 4:00PM, M-F Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.
    $25k-34k yearly est. Auto-Apply 10d ago
  • Registration Specialist (Bone & Joint Center), part time, days

    Holland Hospital 4.1company rating

    Scheduler job in Holland, MI

    CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Registers patients in to the organization's information system for services, with exemplary customer service and technical skill. Demonstrates understanding that the Registration Specialist is the "face" of Holland Hospital. Prepares patients for activities in the medical office and billing department. Collects registration information via interview with patient or their representative, following appropriate departmental procedures. Obtains proper signatures on consent forms, collects co-pays and account payments when necessary and explains applicable policies. Enters patient payer information into appropriate software program. Verifies and explains benefits to patient. Employment Type: Part Time Shift: Mondays 7:30am-5pm Weekly Scheduled Hours: 9 Requirements: - High school diploma/GED or higher education Demographic Registration: Interviews patients for visits via phone or in person to obtain complete and accurate demographic data. Verifies patient identification. Updates status of patient in the system to "arrived" for their visit. Verifies and updates demographic information for every visit, regardless of how often the patient presents for service. Obtains compliant signatures to help guarantee payment. Explains all consent forms. Financial Registration: Interviews patients for visits via phone or in person to obtain complete and accurate payer information. Accesses software systems such as CHAMPS, WebDenis, Priority Health, etc... to verify insurance coverage and determine correct payer information. Understands and follows protocol for referring un-insured or under-insured patients appropriately. Collects appropriate payment for services. Interprets and appropriately interviews patients for MSP questionnaire. Record Maintenance: Scans and maintains electronic information accurately in the medical record to ensure data is accessible, yet secure and confidential. Responds to requests for records, according to approved guidelines. Customer Service: Schedules appointments as needed for routine and walk-in patients. Answers patient questions as needed, communicates information regarding visit status with patients, staff and physicians. Answers telephone and assists patients as needed. Responds to needs for interpreter services in a timely manner. Introduces and encourages patient engagement in the patient portal. Maintains patient rights and confidentiality. Quality Improvement: Supports department quality improvement activities and responds appropriately to change. Participates in job related learning experiences. Requests assistance from supervisor as needed. Ensures compliance with policy, procedure, regulatory requirements and ethical billing practices. Provides information to referral sources in a timely manner. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
    $27k-30k yearly est. Auto-Apply 5d ago
  • Patient Service Tech Specialist

    Beacon Health System 4.7company rating

    Scheduler job in Kalamazoo, MI

    Full time. 40 hours/week. 3 am start time. 8 or 10 hr shift. Weekends and holidays per unit rotation. Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement. Build greatness through accountability. Use information to improve and advance. Communicate clearly and continuously. Skill Requirements * Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. * Machine: Personal computer. Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures. Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures. Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors. License/Certification/Education: Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver's License along with a clean driving record.
    $29k-34k yearly est. 5d ago
  • Scheduler

    Emmanuel Hospice

    Scheduler job in Grand Rapids, MI

    Scheduler- Full-Time | Grand Rapids, MI and Surrounding Areas Emmanuel Hospice is seeking a detail-oriented Scheduler to join our team. In this role, you will coordinate day-to-day and future scheduling for our field teams, ensuring consistent care delivery and timely communication of changes. You will work closely with Clinical Leadership and Office Support teams while also providing support to Human Resources through our time and attendance software. Key Responsibilities: Prepare and communicate staff schedules, including weekend and on-call coverage. Update scheduling software and spreadsheets with accurate information. Coordinate coverage for vacations, call-ins, training, and other staffing needs. Monitor and maintain Teams schedules across multiple disciplines. Manage HRIS functions, including timecard approvals and PTO requests. Maintain and update coverage spreadsheets, night/weekend/holiday schedules, and monthly physician schedules. Assign tasks in MatrixCare during Hope Visits/SFV checks. Support Office team with communication to patients, families, and vendors. Ensure compliance with HIPAA, organizational policies, and state/federal regulations. Qualifications: High School Diploma or equivalent required; some college preferred. Previous healthcare experience required; hospice or homecare experience preferred. Experience with Electronic Medical Records and Microsoft Office products. Strong background in customer service, clerical work, and scheduling. Physical Requirements: Ability to lift/move office supplies and materials up to 25 pounds. Occasional travel within Emmanuel Hospice's service area. Benefits: Competitive pay up to $23/hour Mileage reimbursement at the federal rate Generous PTO package 403(b) retirement plan with employer match Medical, Dental, and Vision coverage starting Day 1 Employer-paid Life and Short-Term Disability Self-care coaching and Employee Assistance Program Technology provided as needed (laptop/iPad, cell phone) Our Commitment: Emmanuel Hospice is deeply committed to diversity, equity, and inclusion. We strive to create a safe, welcoming, and transformative environment for all staff and patients. We encourage applicants from all backgrounds to apply-even if you don't meet every qualification. Let us get to know your strengths and potential. Why Join Us? At Emmanuel Hospice, we are committed to delivering compassionate care and fostering a supportive work environment. If you are organized, proactive, and passionate about making a difference, we'd love to hear from you!
    $23 hourly Auto-Apply 10d ago
  • Assignment & Scheduling Clerk

    Allegan County 3.6company rating

    Scheduler job in Allegan, MI

    Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary: Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications. Starting Wage: $24.26 per hour, full-time Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers Responsibilities and Duties: Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy. Prepares and maintains the court calendar. Prepares and distributes dockets for scheduled motions. Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed. Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments. Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment. Education and Experience: High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred. Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting. Click here to review entire job description Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
    $24.3 hourly Auto-Apply 4d ago
  • Client Services Appointment Scheduler

    Law Offices of David L Carrier P C

    Scheduler job in Grand Rapids, MI

    Job Title: Scheduler Department: Client Services Reports to: Director of Operations FLSA Status: Hourly Non-Exempt Hours: 8:30 AM to 5:30 PM Statement of Purpose: The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings. This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results. Objectives, tasks, duties, functions & responsibilities: Scheduling, rescheduling, confirming and canceling appointments Assisting in the closing of sales meetings, preparing invoices, taking payments Follow up phone calls made to clients or potential clients to schedule next meetings Design and maintain monthly “out of office” calendars for staff members that work in more than one office Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages. Office opening/closing procedures. Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals. Education Required: Bachelor's Degree or equivalent in work experience Qualifications / Specific Skills required: •At least 2 years of customer/client service experience in a professional environment •Type 60 wpm with better than 96% accuracy •Proficient in all Microsoft office programs •Excellent communication skills both verbal and written •Experience with the LawMatics and Clio database software is a plus Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week. * This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.
    $26k-34k yearly est. Auto-Apply 41d ago
  • Scheduling Coordinator

    Miller Orthodontics

    Scheduler job in Grand Rapids, MI

    Job Description The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Key Benefits: In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request. Essential Job Function: Schedule, authorize and send pertinent medical records/orders for appointments Maintain a positive and friendly attitude, phone etiquette, and deliver excellent customer service to patients Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness Be receptive to training and coaching on best practices Maintain an organized workspace Coordinate with other team members and doctors as needed for scheduling issues or questions Overseeing incoming new patients to be scheduled from referring practices, online web and online scheduling. Knowledge, Skills and Abilities: Understanding of best practices in the industry as it relates to schedule coordination and patient intake Excellent customer service experience Have excellent written and oral communication skills Compassion and high level of service for our patients, parents, and staff Integrity, always doing the right thing Dependable, reliable to be at work when scheduled Attention to detail Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines Professional manner and appearance at all times Computer skills: Microsoft office and Web Browser Telephone skills: Proper telephone etiquette and information gathering skills Education and Experience High-School Diploma Required 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
    $32k-47k yearly est. 13d ago
  • Scheduling Coordinator

    The Cancer & Hematology Centers

    Scheduler job in Grand Rapids, MI

    Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Position Overview: The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with clinic team. Desired/Required Qualifications: Education: Required High School Diploma or equivalent Required to successfully complete orientation program Experience: Preferred one year experience in an outpatient physician practice or healthcare setting Primary Duties and Responsibilities 1. Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists. 2. Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards. 3. Communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care. 4. Utilizes and maintains patient electronic medical record 5. Assists with ongoing quality improvement to provide efficient, cost-effective care. 6. Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role. 7. All other duties as assigned.
    $32k-47k yearly est. Auto-Apply 60d+ ago
  • Scheduling Coordinator

    Right at Home Grand Rapids and Kalamazoo

    Scheduler job in Kalamazoo, MI

    Job DescriptionBenefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you! We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
    $32k-46k yearly est. 17d ago

Learn more about scheduler jobs

How much does a scheduler earn in Wyoming, MI?

The average scheduler in Wyoming, MI earns between $22,000 and $69,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Wyoming, MI

$39,000

What are the biggest employers of Schedulers in Wyoming, MI?

The biggest employers of Schedulers in Wyoming, MI are:
  1. Emmanuel Hospice
  2. Vector Marketing
  3. Interim HealthCare
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