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  • Business Analyst Puerto Rico

    Assurant 4.7company rating

    Senior business analyst job in San Juan, PR

    Job Purpose: The Analyst acts as a bridge between business, operations, IT, and external vendors, facilitating clear communication and mutual understanding. They gather requirements through techniques such as interviews, surveys, observation, and focus groups, then analyze, classify, and document project scope and functional needs using conceptual and logical frameworks. Additionally, the Analyst works closely with design, development, QA, and support teams to ensure that business and functional requirements are properly documented, tested, and implemented. They apply strong communication, analytical, and problem-solving skills to support development efforts, ensure deliverables meet specifications, and enhance management information systems, playing a key role in aligning IT with business needs. Main Responsibilities: Requirements Gathering & Analysis Conduct interviews, workshops, surveys, site visits, and use cases to elicit and document user requirements. Analyze and validate requirements for completeness, consistency, feasibility, and alignment with business standards. Define and manage the scope of initiatives, ensuring alignment with business goals and stakeholder expectations. Process & Documentation Develop process models, specifications, diagrams, and presentations to guide development teams and stakeholders. Create and maintain documentation to support system configurations Stakeholder Engagement Collaborate with business and technology teams to integrate system and data requirements. Serve as a liaison between stakeholders and technical teams, addressing routine application issues and escalating complex ones as needed. Facilitate communication and updates throughout the project lifecycle. Agile & Project Support Actively participate in Agile ceremonies including PI Planning, backlog refinement, sprint reviews, and demos. Support project teams with insights, recommendations, and prioritization of requirements. Testing & Quality Assurance Coordinate User Acceptance Testing (UAT) with end-users. Support system training and testing activities to ensure solution quality and user readiness. System Configuration & Support Provide post-deployment support and assist in evaluating feedback to address issues and improve solutions. Requirements: Education & Experience Bachelor's degree in Information Technology, Computer Science, or a related field. 2-3 years of relevant experience in business analysis, system implementations, or API-based system integration. Knowledge & Core Competencies: Solid understanding of application development and software development life cycle methodologies (Waterfall and Agile). Fluent in English and Spanish, both written and verbal. Strong analytical, mathematical, and creative problem-solving abilities. Excellent interpersonal, listening, written, and verbal communication skills. Ability to prioritize and execute tasks effectively under pressure. Demonstrated commitment to continuous learning and professional growth. Adaptability in dynamic and fast-paced environments. Strong technical communication skills in both English and Spanish. Technical Skills Proficient in Microsoft Office Suite, with intermediate to advanced skills in Excel and PowerPoint. Experience with software development and project management tools such as Azure DevOps (ADO) and Jira. Proficiency in SQL for data extraction, manipulation, and analysis to support troubleshooting. Familiarity with Robotic Process Automation (RPA) tools (e.g., UiPath, Blue Prism, Automation Anywhere). Basic understanding of Artificial Intelligence (AI) concepts including machine learning, natural language processing (NLP), and predictive analytics. Work Arrangement & Environment Hybrid work model, primarly virtual. Reasonable accommodation available for individuals with disabilities. At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we're able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it's only by listening to and representing the unique voices of every individual that we can innovate for all. For further information about Assurant, please visit our website: *************************
    $54k-63k yearly est. Auto-Apply 60d+ ago
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  • Procurement Business Analyst 3-Ops

    Oracle 4.6company rating

    Senior business analyst job in San Juan, PR

    In this role, you will: - Perform due diligence on potential and current suppliers and manage procurement terms and pricing. - Route purchase requisitions to the appropriate supplier owners for verification. - Approve purchase requisitions, ensuring all contract, policy, and business practice requirements are met. - Improve purchase requisition routing flow to ensure purchase requisitions are processed in a timely manner. - Troubleshoot purchase requisitions and supplier add requests. - Manage engineering, manufacturing support, data center, capital and tooling procurement categories. - Manage and produce supplier spend reports. - Prepare and perform training for supplier onboarding, purchase requisition, and incremental change processes. What are we looking for? - BS/BA in Business, Supply Chain Management, Economics, or Equivalent - Ability to understand, internalize, and enforce policies - Interface professionally with suppliers and internal groups to protect Oracle's interests. - Experience or familiarity with commodities and electronics hardware procurement is a plus - Excellent written and oral communication, customer service, negotiations, computer skills and ability to multitask. - Ability to perform moderate financial analysis preferred - Knowledge of Oracle iProcurement and E-Business Suite is a plus **Responsibilities** Responsible for supporting the procurement of materials, components, equipment, and services while ensuring the best quality at the best value. As a member of Oracle's Supply Chain Operations, you will be an interface between our regional subsidiaries, suppliers, sourcing managers, Finance and Legal teams. The role requires the employee to: Place, expedite, and status orders daily in accordance with Oracle's Global Purchasing/Finance policy. Ensure supplier quotes meet the negotiated contract terms for cost, scope and deliverables. Understand the tools and processes to support internal end users with source to settle questions. Analyze global spending trends and recommend cost saving opportunities. Identify, propose and initiate implementation of process efficiencies/improvements. May assist in training of new buyers and end users. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Hardware supply chain commodity knowledge, excellent written and oral communication, customer service, computer and negotiation skills, and ability to multitask. Two (2) or more years experience and BS/BA degree or equivalent. No Visa Sponsorship is available for this position. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $29.42 to $60.63 per hour; from: $61,200 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $61.2k-126.1k yearly 60d+ ago
  • Business Intelligence Lead - Digital VOC

    Humana 4.8company rating

    Senior business analyst job in San Juan, PR

    **Become a part of our caring community and help us put health first** The Digital Voice of Customer (VoC) Program Leader & Insights Champion will own and advance the end-to-end VoC strategy across Digital CW, ensuring measurement approaches align with customer experience goals and business priorities. This position is responsible for vendor management (Qualtrics), cross-functional stakeholder collaboration, and driving everyday self-service and adoption of VoC insights throughout the organization. The ideal candidate will develop diverse VoC touchpoints, analyze structured and unstructured data, present findings through effective storytelling, and serve as a thought leader to educate and empower teams for data-driven decision-making. **Key Responsibilities** : + Develop, execute, and continuously refine the comprehensive VoC Program strategy for Digital CW, ensuring alignment with enterprise customer experience objectives and business priorities. + Manage and cultivate the vendor relationship with Qualtrics, representing the interests of Digital CW and collaborating with the Humana Digital lead. + Partner with stakeholders across UX, Product, Business Intelligence, Operations, and other lines of business to strategize, design, and implement optimal VoC touchpoints-including expansion beyond digital channels-to capture actionable customer insights. + Champion the incorporation of VoC metrics into everyday business practices, fostering a pull-driven, self-service engagement model across the enterprise. + Analyze structured and unstructured data to identify trends, friction points, opportunities for improvement, and root causes impacting user experiences. + Synthesize and communicate insights through compelling storytelling to influence cross-functional teams and drive user-backed optimizations. + Stay current with industry trends, emerging tools, and best practices to enhance VoC program effectiveness and operational efficiency. + Serve as a thought leader, educating stakeholders and promoting a culture of data-driven decision-making. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree and 8 or more years of technical experience in data analysis OR Master's degree and 4 years of experience + 2 or more years of project leadership experience **Preferred Qualifications** + Demonstrated experience leading VOC or customer experience programs in a digital environment + Strong vendor management skills, preferably with Qualtrics or similar platforms + Knowledge of current trends and tools in customer experience measurement and analytics + Advanced experience in analysis and synthesis of quantitative and qualitative data + Excellent communication, presentation, and storytelling skills to inform and influence senior and executive leadership + Experience aggregating data across multiple sources (e.g., primary research, secondary research, operational data) + Working knowledge of primary research techniques (e.g., basic survey design) + Advanced Degree in a quantitative discipline, such as **Business, Marketing, Analytics** , Mathematics, Statistics, Computer Science, or related field + Passion for contributing to an organization focused on continuously improving consumer experiences + Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction + Advanced experience working with big and complex data sets within large organizations + Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs + Proficiency in understanding Healthcare related data + Experience creating analytics solutions for various healthcare sectors + Advanced in SQL, SAS and other data systems + Experience with tools such as Tableau and Qlik for creating data visualizations + Expertise in data mining, forecasting, simulation, and/or predictive modeling Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-17-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $117.6k-161.7k yearly 4d ago
  • Business Analyst

    Popular Inc. 4.5company rating

    Senior business analyst job in San Juan, PR

    Company: Popular Workplace Type: Hybrid Business Analyst Full Time Job Opportunity General Description Responsible for reviewing and maintaining operational statistics and relevant data to proactively identify trendsand monitor capacity levels in the Fraud Prevention Division. Develop business intelligence tools and dashboards to supportstrategies, productivity, reengineering, and initiatives focused on process improvement to ensure compliancewith regulatory deadlines in key processes. Lead or support as necessary strategic initiatives in compliance withbusiness requirements ensuring implementation of sustainable solutions. Essential Duties and Responsibilities * Perform periodic validation exercises to ensure data and operational process integrity. * Alert of changes in trends, behavior, or productivity levels. Provide solutions and drive the implementation ofactionable plans. * Ability to document and apply business requirement guidelines to team projects. * Research and apply improved business strategies to identify and mitigate operational and technical risks withinthe business and look for opportunities for business improvement. * Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, asnecessary to support management in strategic planning processes. * Collaborates with management and stakeholders on the design, testing, implementation, and evaluation ofbusiness process changes to improve business outcomes. * Responsible for report development, automation, and modification of existing metrics/ /dashboards consideredof moderate complexity. * Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overallbusiness and/or unit. Analyze information to identify trends, patterns, gaps, and insights using descriptive analytics. * Develop presentations and share findings as well as recommendations. Manage data sources, analyzeinformation, and make reports available to the team. * Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and businessoperations and obtaining information from various sources. * Communicate complex insights to stakeholders, both verbally and in writing. * Automates processes and reporting. * Other business tasks as needed. Supervisory Responsibilities: This Job has no supervisory responsibilities but in special circumstances may lead the work of others. Education Bachelor's degree in Business Administration with a major in Information Systems, Finance, IndustrialEngineering, Mathematics or a similar field. Experience At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management. Other Qualifications * Displays effective research, problem-solving, analytical, critical thinking, influencing, relationship management,and presentation skills. * Ability to apply statistical concepts in practical situations to business problems. Problem-solving skills, inquiryand critical thinking which are crucial to total quality management. * Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, orapproaches to problems. * Systematic and meticulous with details to effectively process large amounts of data into meaningful information. * Ability to effectively coordinate multiple tasks simultaneously, managing time and resources to ensure work iscompleted efficiently and within establishing time frames. * Excellent interpersonal communication and negotiation skills to share findings with colleagues and clients insideand outside of the department. * Ability to work independently or as part of a team with minimal supervision. * Fast learner, good initiative, and self-taught. * Focused on innovation, open-minded and receptive to new ideas. * Excellent written and verbal communication skills in English and Spanish. * Expertise using data managing tools such as Excel, Power BI, SQL, SAS, Cognos, among others. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.
    $49k-71k yearly est. 35d ago
  • Senior ServiceNow Business Analyst SIAM Management Consultant

    Capgemini Holding Inc. 4.5company rating

    Senior business analyst job in Guaynabo, PR

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Summary The ServiceNow SIAM Business Analyst is a client-facing expert responsible for designing, implementing, and optimizing Service Integration and Management (SIAM) frameworks using the ServiceNow platform. This role combines deep knowledge of SIAM operating models and ServiceNow capabilities across the ServiceNow platform to assess and deliver integrated, multi-supplier service environments that meet business and technical requirements. Key Requirements Responsibilities Support the definition and implementation of SIAM frameworks within ServiceNow, including service definitions, SLAs, and critical metrics. Collaborate with engagement teams to translate business needs into technical requirements and ServiceNow workflows. Develop and maintain Service Management Manuals (SMMs) and supporting documentation for SIAM delivery. Configure and integrate ServiceNow modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog, Supplier Management, and Service Level Management. Provide guidance on industry best practices and ensure alignment with ITIL and SIAM principles. Design and implement dashboards and performance analytics to monitor service delivery and supplier performance. Support onboarding and configuration of Managed Service Providers (MSPs) and ensure seamless integration with middleware platforms. Participate in governance forums and contribute to continuous improvement initiatives across service towers. Required Qualifications Proven experience in SIAM and ServiceNow solution design and implementation. Strong understanding of ServiceNow platform, architecture and modules relevant to SIAM. Expertise in business and technical writing for client-facing documentation. Familiarity with infrastructure, networks, databases, and web technologies. Excellent communication and stakeholder engagement skills. Ability to work independently and proactively address integration challenges. Ability to work with clients and stakeholders of all levels. Ability to conduct SIAM/ServiceNow maturity and healthcheck assessments. Ability to create engagement documentation and collateral. Preferred Qualifications Knowledge and expertise of the methods defined within the Service Integration and Management Book of Knowledge (SIAMBoK). ServiceNow Certified System Administrator (CSA) and Implementation Specialist certifications. Experience with multi-vendor environments and service integrator models. Knowledge of governance frameworks and performance metrics. The base compensation range for this role in the posted location is: $115,000 to $130,000 Base Salary USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $115k-130k yearly 19d ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Senior business analyst job in San Juan, PR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 27d ago
  • Business Analyst (Full-Time)

    V2A

    Senior business analyst job in San Juan, PR

    Full-time Description V2A is looking for strong Business Analyst Consultant candidates for our growing practice. Business analysts are an integral part of a two or three person engagement team. They are responsible for contributing to the overall problem solving and engagement success by applying quantitative methods and analytical tools. Our Business Analysts usually have a Bachelor's degree plus 0-3 years of work experience. Key areas of responsibility: Build effective business cases with analytical software and tools including the development of financial and quantitative models Conduct research on specific topics and apply it in support of engagement requirements Explain and review analysis/findings with team members and client personnel Help to develop communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way Identify implications of proposed solutions on people, processes, technology, strategy, and structure What We Offer: We offer a unique experience for motivated individuals. You will take on challenging work, having a direct impact and high visibility with our leading industry clients. You will also join a close-knit team of passionate individuals who share a unique culture where we work hard but also play hard. As our firm continues to grow, you will also be given the opportunity to grow with us, to expand your capabilities and to play your part in the development of our organization. What you will find at V2A: Challenging work in a variety of industries and services Direct client impact and high visibility Early responsibility Continuous learning A collaborative, non-hierarchical work environment Top notch workmates Impressive skill set and methodologies Unique work-hard, play-hard culture Competitive benefits Requirements What we are looking for: Our Teams' background and studies are as diverse as the work we tackle. We are looking for smart, curious, and driven individuals who want to learn and contribute in a fast paced and fun environment. Education : Bachelor's or master's degree in Engineering Bachelor's or master's in degree in Computer Science Bachelor's or master's degree in Business Administration Bachelor's or master's degrees in Other areas are also welcome to apply. Some majors may include - Statistics, Economics, Mathematics, and Social Sciences. Qualifications: 0-3 years of work experience Quantitative, Conceptual and Analytical Thinking Problem Solver - Capacity to apply knowledge and skills to solve complex problems Team Player - Ability to build and manage relationships effectively with team and clients High self-motivation for learning, and setting and achieving challenging goals Compelled to excel and succeed in every task at hand Thrives in an entrepreneurial, results-oriented environment Very proficient use of Excel, Access, Powerpoint, and Word. Additional statistical simulation and Optimization software knowledge is a plus Fully Bilingual (Spanish and English)
    $39k-54k yearly est. 60d+ ago
  • Business Analyst Multiline

    Chubb 4.3company rating

    Senior business analyst job in San Juan, PR

    Role Purpose The Business Analyst is responsible for analyzing Chubb A&H, Life and Personal Lines businesses established in Central America and PR. Is responsible also, of analyze business, financial and operational risks. Must collect, interpret and manage business and financial information to improve business results and identify business risks and opportunities. Work with Accident and Health line of business, Central America Region and other cross functional teams to ensure operational capabilities for new business comply with required global and regional policies. Key Responsibilities * Analyze, monitor and manage the monthly business campaign approval process (consolidation and analysis, profiles updates, analysis of expected cost, sales and results by campaign, work with the country to put in place action plans, etc.). * Analyze and track periodic commercial and financial reports. * Identify risks and opportunities by analyzing expected versus actual performance to identify and fix areas of improvements. * Validate and monitor business/sales KPI's (Key Performance Indicators) by campaign/sponsor/country/Line of Business. * Prepare and monitor monthly P&L by product/sponsor for A&H, PL and Life. * Support on Forecast and Budget processes. Role Profile Chubb Insurance Company of Puerto Rico * Ensure the Multiline Business follow Direct Marketing controls. * Prepare ad-hoc reports for senior management decision making. * Act as a liaison between countries and Latinamerica region. * Perform specials projects and other related duties as assigned. Requirements * Bachelor's Degree in Business Administration mayor in Accounting or Finance. * Strong financial analytical and problem solving skills. * Capability to analyze complex financial loss exposures. * Basic actuarial knowledge. * Ability to work in a team oriented environment. * Proficient in Microsoft Office (Word, Excel and Power Point) and working knowledge of common application software. * Ability to work independently with supervision. * Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment. * Advance knowledge of the structure and content of the English and Spanish Language. * Intermediate to advance knowledge of database management tolls such as: Access, SQL. Experience * Three (3) to five (5) years or more in similar position. * Experience in Insurance Industry, preferable
    $50k-68k yearly est. Auto-Apply 39d ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Senior business analyst job in San Juan, PR

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 3d ago
  • Sr. Analyst, Corporate Strategy

    General Motors 4.6company rating

    Senior business analyst job in San Juan, PR

    _Are you a highly engaged individual looking for your next challenging assignment?_ _Do you enjoy working in a dynamic environment that will propel GM forward, provide you with significant cross-functional exposure, and development opportunities?_ The Corporate Strategy Team is charged with challenging the status quo and developing strategies that drive GM's transformation to be the most admired automotive company and achieve the vision of Zero Crashes, Zero Emissions and Zero Congestion. We partner with senior leadership across all functions and lines of business to develop a coherent corporate strategy and execute strategic initiatives that drive value through the core business and propel GM into future market opportunities. **The Role:** Reporting to the Manager, Corporate Strategy, the Sr. Analyst will be responsible for supporting the strategic initiatives of the team and shaping enterprise-wide strategies that allow our stakeholders to drive complex transformational change. The ideal candidate will be an analytical, yet agile, thinker with strong communication skills and a proven track record of applying strategic decision-making. **What You'll Do:** + Support the identification and execution of strategic projects and serve as resource and thought partner to key stakeholders + Conduct qualitative and quantitative analyses that yield compelling business insights and actionable recommendations + Collaborate with various GM teams and leverage external resources as needed to obtain data and/or generate insights that provide a deeper understanding of the market and our customers to inform strategy development + Apply data and analytics methodologies to set direction and prove/disprove hypotheses in our strategies + Communicate complex business concepts in a structured and succinct manner that conveys an actionable point of view **Your Skills & Abilities (Required Qualifications):** + _3 + years of experience in, Finance, Planning, Product / Program Management, SSM, and/or strategy-related fields_ + Ability to aggregate, synthesize and communicate business information in formats that are clear and effective for the desired audiences + Skilled in translating "data" to a "business story" and effectively deriving and communicating any actionable recommendations + Adept in priority setting and alignment of project priorities with business strategy + Effectiveness in building trust, respect, and cooperation among cross-functional teams + Excellent interpersonal and communication skills + Consistent demonstration and modeling of GM's winning behaviors **What Will Give You A Competitive Edge (Preferred Qualifications):** + Strong foundational business and financial acumen, coupled with a keen ambition to develop a robust strategic toolkit tailored to the automotive industry + Proven and successful track record of developing and driving strategic and purpose-driven initiatives, including strategy formulation and execution + Skilled in leveraging GM research resources, including internal databases and subject matter experts + Experience analyzing market, customer, and/or product research data, leveraging data visualization platforms (e.g. PowerBI, Tableau) for related modelling and analysis + Bachelor's degree in Business, Engineering or a related field **Location:** **This role is based remotely but if you live within a 50-mile radius of (Atlanta, Austin, Detroit, Warren, Milford or Mountain View), you are expected to report to that location three times a week, at minimum.** **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. + The salary range for this role is $85,100 - $135,100. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Relocation: This role is NOT eligible for relocation benefits** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $85.1k-135.1k yearly 5d ago
  • Pega Certified Business Architect [PCBA / PCSBA]- Senior Associate

    PwC 4.8company rating

    Senior business analyst job in San Juan, PR

    Industry/Sector Not Applicable Specialism Platform Engineering & Architecture Management Level Senior Associate At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Respond effectively to the diverse perspectives, needs, and feelings of others. * Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. * Use critical thinking to break down complex concepts. * Understand the broader objectives of your project or role and how your work fits into the overall strategy. * Develop a deeper understanding of the business context and how it is changing. * Use reflection to develop self awareness, enhance strengths and address development areas. * Interpret data to inform insights and recommendations. * Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Integration and Platform Architecture team you will bridge business needs with Pega's BPM and CRM technology solutions. As a Senior Associate, you will analyze complex problems, mentor junior architects, and maintain exceptional standards while driving operational excellence and customer satisfaction. This role offers the chance to work with business leaders and technical teams, in alignment between business objectives and system functionality, all while enhancing your personal brand and technical knowledge. Responsibilities * Mentor and guide junior architects in their development * Maintain quality benchmarks in deliverables * Continuously develop personal brand and technical skills What You Must Have * Bachelor's Degree * At least 4 years of experience What Sets You Apart * Pega Certified Business Architect [PCBA] or Pega Certified Senior Business Architect [PCSBA] preferred * Demonstrating strategic business and application acumen * Bridging business needs with Pega's BPM and CRM solutions * Working knowledge of SQL and APIs for data validation and integration testing * Leading development of Pega business architecture deliverables * Facilitating design sessions for business objectives alignment * Driving process improvement initiatives using Pega capabilities * Mentoring junior architects on Pega methodologies * Working with Intelligent Automation community for integration * Working knowledge of Agile delivery methodologies and DevOps tools Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $61k-87k yearly est. Auto-Apply 60d+ ago
  • Senior Analyst, Business Process Quality

    Johnson & Johnson 4.7company rating

    Senior business analyst job in Gurabo, PR

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Quality Job Sub Function: Business Process Quality Job Category: Professional All Job Posting Locations: Athens, Georgia, United States of America, Gurabo, Puerto Rico, United States of America, Raritan, New Jersey, United States of America, Remote (US), Titusville, New Jersey, United States of America Job Description: At Johnson & Johnson Innovative Medicine (IM), we are committed to delivering transformative treatments that improve patient lives worldwide. We strive to set new standards in quality and excellence through innovation and collaboration. Product Quality Management (PQM) plays a critical role in ensuring the highest standards of quality across our products. We are seeking a Senior Analyst, Business Process Quality to join our team, contribute to this mission, and make a significant impact on product quality and operational excellence. This is a global position, preferably located at one of our major JJIM manufacturing sites. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): North America- Requisition #R-052951 EMEA-Requisition R-053772 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. The Senior Analyst, Business Process Quality will be part of the Product Risk Management and PQM Support team, within Strategy Deployment & Excellence in PQM. The role involves ownership of selected Quality Management System (QMS) processes and provides essential support to PQM and other organizations across IM Supply Chain, IM Quality, and Therapeutics Development & Supply (TDS). Key responsibilities include managing processes related to budgeting, resource planning, and reporting, while ensuring compliance and driving continuous improvement. Key Responsibilities: Quality Systems * Serve as PQM process owner for selected QMS processes, including Internal Audits. * Provide back-up support for other systems such as NC/CAPA, Change Control, Document Management, and Training. * Assume additional ownership of tactical support systems over time (e.g., COMET STAR user), ensuring compliance, system access, and oversight. * Actively participate in councils and forums related to QMS processes. * Continuously improve processes and systems to enhance efficiency and effectiveness. * Support Quality Review Meetings, metrics, and dashboards for PQM and TDS. Business Support * Provide budget support for PQM, including headcount oversight, LRFP, and BP planning (currently for PQM-base and ECSQ), in alignment with other team members. * Support onboarding and training of new team members as well as document management and training activities to maintain PQM's operational continuity. Qualifications Education * Bachelor's degree required, preferably in Pharmaceuticals, Chemistry, Engineering, Sciences, or a related field. Experience and Skills: Required: * Proven experience in a regulated industry (pharmaceuticals, medical devices, biotechnology), preferably in Quality Assurance or Quality Engineering. * Experience in supporting or leading audits, NC/CAPA and/or change control activities. * Familiarity with budget and business support activities, including relevant systems and tools. * Strong written and verbal communication skills, with the ability to clearly present quality risks, decisions, and recommendations to cross-functional partners. * Demonstrated ability to manage multiple priorities, work independently, and adapt in a dynamic environment. * Global mindset with collaboration and relationship-building capabilities. * Ability to identify, influence, and implement effective solutions. Preferred: * Experience in managing internal and external audits, including preparation, participation, and response development. * Knowledge of Business Process Management, Six Sigma, compliance management, and financial planning. * Technologically savvy and data-driven approach. Other: * Fluency in English is required. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $94,000.00 - $151,800.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************
    $94k-151.8k yearly Auto-Apply 3d ago
  • Compliance Testing Analyst

    UMB Bank 4.6company rating

    Senior business analyst job in San Juan, PR

    **Corporate Compliance Services** partners with UMB management in its obligation to effectively manage compliance and related risks within the UMB family of corporations. This team provides timely, accurate, and seasoned judgment related to regulatory compliance risk, suggests strategies for mitigating risk, promotes a strong culture of compliance, and fulfills regulatory expectations of administering effective compliance monitoring and other mandated programs. As a Compliance Testing Analyst, you will carry out the testing function of UMB Financial Corporation's Compliance Management System. This position will conduct transaction testing to validate regulatory compliance of consumer and commercial loan and deposit products and services. You will have the opportunity to participate in meetings with business units, individually or in a group, to identify gaps within current practices and regulatory requirements. You will identify and communicate compliance deficiencies and potential issues to Corporate Risk Management and business partners and communicate efficiencies and process enhancements to correct deficiencies and comply with regulatory requirements. Being a UMB associate is unlike working at any other company. You are not only valued for the work that you do, but who you are. You'll be encouraged to bring your whole self to work, being valued for exactly who you are. You'll also have the opportunity to serve your community alongside your team. At UMB, we do big business, but we don't forget that the little things matter the most. **How you'll spend your time:** + Build understanding of consumer protection regulations governing consumer/commercial loans, residential real estate mortgages, deposits, marketing communications, and HMDA + Develop and maintain rapport with lines of business, and other 2nd line and 3rd line stakeholders, to maintain a strong Compliance Management Program + Plan, develop and execute compliance testing, including control design and performance reviews and transactional testing + Manage time effectively to assist in completing the annual test plan + Lead and participate in meetings amongst stakeholders to discuss findings; draft and distribute a written report of the review final results **We are excited to speak with you if:** + You possess an Associate degree or equivalent in Accounting, Finance or Business Administration (w/ strong emphasis in Accounting or Finance) OR + You have at least two (2) years compliance, audit or quality control experience with a financial institution, consulting firm, or regulatory agency **Compensation Range:** $51,480.00 - $99,330.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB
    $51.5k-99.3k yearly 34d ago
  • Senior Analyst, Deal Structuring

    Rubrik 3.8company rating

    Senior business analyst job in San Juan, PR

    **About Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. This role will work closely with sales and sales leaders and the right candidate will be passionate about supporting sales, existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems while providing explanations to solutions. This person will act as an escalation point on deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our business expands, there is an increasing reliance on the Deal Desk to design and approve deals & commercial models in addition to maintaining its core strength of securing company revenue and profitability. We are looking for someone who upholds the Rubrik RIVET values and can provide deep proactive engagement. Lead and engage sales and sales leaders on high levels of strategic conversations. **Experience You'll Need:** + 5+ Years Experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations preferably in contracting + Ability to manage a large number of inbound Rubrik nonstandard quotes and terms requests + Establish trusting relationships with team members, and cross-functional teams with the ability to influence policy, process and tooling automation requirements. + Ability to work to understand the interests behind positions and get past objections to workable solutions. + Ensure forward deal momentum and troubleshoot and resolve issues with deal velocity. + Exceptional communication and interpersonal skills + Strong process thinking to drive continuous improvements to the Deal Desk + Sharp analytical thinking to quickly evaluate a variety of commercial outcomes and qualify the best outcome for Rubrik & Customer **Preferred Qualifications:** + Bachelor's degree in Finance, Business, Law, or similar fields required, Master's degree a plus, or relevant experience. + Strong background in Salesforce.com, Excel/Google Sheets, and CPQ + Adept critical thinking skills to find solutions to complex problems with several stakeholders + Working knowledge of contracts and accounting. + Experience planning for the various stages of transformational and transitional change, recognizing how people react to it and how it affects the organization + A good sense of humor \#LI-Remote The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $111,500-$167,200 USD The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $100,400-$150,500 USD **Join Us in Securing the World's Data** Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin (******************************************************************** | X (formerly Twitter) (****************************** | Instagram (************************************* | Rubrik.com **Inclusion @ Rubrik** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. **Our inclusion strategy focuses on three core areas of our business and culture:** + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **Equal Opportunity Employer/Veterans/Disabled** Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ************* if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW (*********************************************************************************************** NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
    $111.5k-167.2k yearly 45d ago
  • PDSA - Epic Clindoc Senior Analyst

    Deloitte 4.7company rating

    Senior business analyst job in San Juan, PR

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Clindoc Senior Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Senior Analyst at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. * Work the implementation team to plan and complete build, implement end-to-end Epic * Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. * Conduct and document root cause analysis. Complete any assigned system maintenance. * Deeply experienced Epic analyst to work implementation , build and strong experience with SDLC for Epic. * Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management * Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required * Current certification in Epic Inpatient ClinDoc Analytics * 3+ years of experience in Epic ClinDoc Analyst * 3+ years of experience of Epic build and support * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Hospital or Clinic operations experience * Additional Epic Certifications * ITIL process knowledge * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76,725 - $105,875 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: [1] ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 321348 Job ID 321348
    $76.7k-105.9k yearly 4d ago
  • Sr Analyst, Performance Suite Analytics (Multiple Positions)

    Evolent 4.6company rating

    Senior business analyst job in San Juan, PR

    **Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The Performance Suite Analytics team offers candidates the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions. Our team values accuracy, collaboration, and innovation, ensuring that all team members receive the support, tools, and skills to positively contribute to Evolent's broader mission. **Collaboration Opportunities:** The Senior Analyst, Performance Suite Analytics utilizes and develops analytic tools to solve complex business challenges as well as support decision making that can have a considerable impact on the organization and patient health. This role supports both Medical Cost Management activities as well as Business Development efforts. Working in a Medical Economics team that supports Business Development and new product efforts. **What You'll Be Doing:** + Support the clean data transfer between Evolent and its customers in the Performance Suite where Evolent does not pay claims. + Support the design of data transfer protocols during client onboarding and implementation, and refinement efforts on an ongoing basis. + Develop models to evaluate data quality on a regular basis to uncover irregularities in data submitted from clients and work cross-functionally to identify the root cause. + Apply post-pay audit and payment integrity methods and techniques to ensure claims were paid according to policy + Coordinate with internal teams to ensure clean and consistent tracking of Evolent's covered membership and claims + Support the design of standardized processes, templates, and collateral for key client-facing financial activities + Create models to assist in financial scope reconciliation efforts. + Identify potential risks and opportunities related to partner data, enabling leadership to better resource solutions, negotiate contractual terms, or settlements. + Perform ad hoc client-specific analyses to support strategic decision-making **Qualifications Required and Preferred:** + Bachelor's degree, preferably with a quantitative major (e.g. actuarial, statistics, operations research, mathematics, economics) or healthcare focus (health administration, epidemiology, public health, biology) + 1-3 years of professional experience in claims-based healthcare analytics with a payer, provider, clinical vendor, managed care, or related healthcare consulting entity + Ability to communicate clearly with diverse stakeholders to solve problems; ability to translate between business needs and analytical needs + Exceptionally strong analytical abilities, with track record of identifying and communicating insights from quantitative and qualitative data + Advanced or higher proficiency in SQL or SAS database/statistical programming languages and Microsoft Excel + Experience using data visualization software (s) to package analytical insights (Power BI, Tableau, or similar) + Experience in data mining, advanced/ statistical analysis, and data manipulation + Familiarity with healthcare reimbursement methodologies and calculations such as DRGs, Revenue Codes, CPT Codes, RVUs, bundled payments, etc. + Master's Degree, especially with a quantitative focus (e.g. data science, machine learning, statistics, mathematics, computer science, or engineering)- **Preferred** . + Working knowledge of healthcare claims; specifically, differences between institutional vs professional billing and various sites of care/service- **Preferred.** + Familiarity with value-based care and utilization management- **Preferred.** + Understanding data systems and critical thinking skills to solve new problems and adapt to changes in data architecture- **Preferred.** To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. **Technical Requirements:** We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.** The expected base salary/wage range for this position is $85,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
    $85k yearly 4d ago
  • System Application Analyst

    Worldnet Telecommunications LLC 4.1company rating

    Senior business analyst job in Guaynabo, PR

    We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities. Support Commercial Systems administration and maintenance. Design, plan, develop and deployment of new applications. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supports, installs, and administer centralized and distributed database services. Validation, Testing, and implementation of new products on the Commercial System. Support and Maintain B/OSS modules. Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation. Analyzes the performance of software interfaces and identifies alternatives for optimization. Development and Administration of Business Intelligent Tools. Analyze, design, planning, developing and deployment applications. Prepare documentation of applications, system and / or programs based on the company standards. Required to maintain flexible availability, including weekends and participation in on-call schedules as needed. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Information Systems or Computer Sciences, with over three (3) years of experience in programming, system analysis, and support. Skilled in commercial application development, Cloud ERP System customization, API integrations, Windows Services, and Database Administration. Proficient in Business Intelligence. SKILLS, KNOWLEDGE & ABILITIES Strong understanding of the System Development Life Cycle (SDLC) and defined project roles. Experience in project management and commercial system implementations. Development and maintenance of applications using C#, VB.Net, T-SQL, MySQL, PHP, HTML, CSS, and JavaScript. Cloud ERP System development and customization, including (Web Services), Workflows, and Saved Searches. API development and integration using Token-Based Authentication (e.g., JWT, OAuth). Windows Services development for server-level background processing and automation. Database administration in SQL Server Management Studio (SSMS), including creation of Views, Stored Procedures, and Jobs. Proficiency in Business Intelligence tools. Strong analytical and problem-solving skills using logic and reasoning to evaluate solutions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment, usually quiet. No physical discomfort or exposure to hazardous due to temperature, dust, noise, etc. Able to work in a fast-paced environment with continuous interruptions. EMPLOYER'S RIGHT This does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . WorldNet Telecommunications has the right to revise this at any time. This job description is not a contract for employment. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.
    $59k-75k yearly est. Auto-Apply 60d+ ago
  • Epic Beaker Systems Analyst (Data Innovations / Middleware)

    Eliassen Group 4.7company rating

    Senior business analyst job in San Juan, PR

    **Anywhere** **Type:** Contract **Category:** IT Admin **Industry:** Healthcare **Workplace Type:** Remote **Reference ID:** JN -112024-91508 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** **Location:** Remote USA. Central Time preferred or willingness to work CST hours **Type:** Contract- 12+ months **On-Call:** 24/7 rotation - 1 week every 6 weeks Our client is a large, national healthcare diagnostics organization with a high-volume Epic Beaker laboratory environment. We are seeking an experienced **Epic Beaker Systems Analyst** with a strong focus on **Data Innovations (DI) middleware** to support a highly active laboratory environment. This is a **hands-on, run-the-business role** supporting day-to-day operations, instrument connectivity, and ongoing maintenance, not a greenfield implementation. _We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ Rate: $70 - $75 / hr. w2 **Responsibilities:** **Key Responsibilities** + Provide **day-to-day production support** for Epic Beaker (CP), including troubleshooting and maintenance + Administer and support **Data Innovations (DI) middleware** , ensuring reliable instrument connectivity and data flow + Support frequent **instrument adds, removals, and changes** in a high-volume lab environment + Troubleshoot interface, rules, and connectivity issues between lab instruments and Beaker + Partner with local LIS, lab operations, and IT teams to resolve issues and support ongoing needs + Follow **ServiceNow-based change control** and incident management processes in a large enterprise environment + Support light Beaker build and configuration as needed + Participate in a **24/7 on-call rotation** (1 week every 6 weeks) **What This Role Is** + Production support + middleware-focused Beaker role + Highly active environment with constant instrument activity + Hands-on, operational, and collaborative **What This Role Is Not** + A pure implementation or project-only role + A DI-only position without Beaker + A low-volume or passive support environment **Experience Requirements:** + The ideal candidate is comfortable working in a fast-paced production setting, troubleshooting instrument interfaces, supporting Beaker application workflows, and partnering closely with local LIS and lab teams. + Hands-on **Epic Beaker application support experience** + Strong experience with **Data Innovations (DI) middleware** and lab instrument interfaces + Experience supporting production systems in a **large enterprise or healthcare environment** + Familiarity with **ServiceNow** , ITIL processes, and formal change controls **Preferred Qualifications** + **Certifications:** Epic Beaker certification and relevant Data Innovations certifications are highly desirable. + Experience supporting multiple lab instruments simultaneously + Background working closely with laboratory operations or LIS teams + Experience in high-change, high-uptime healthcare or diagnostics environments **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
    $48k-60k yearly est. 28d ago
  • Business Analyst

    Harris Computer Systems 4.4company rating

    Senior business analyst job in Florida, PR

    Altai Systems delivers association-specific CRM software built on top of Microsoft Dynamics 365 CRM using the Power Apps suite of tools. We have an exciting opportunity available for a Business Analyst to join our Professional Services Team. The client-facing role of Business Analyst takes the lead on identifying and documenting the requirements necessary to help our clients meet and exceed their business objectives. This is the ideal role for a detail-oriented, in-the-weeds, solution finder with a passion for client success. Job responsibilities: * Client Research * Work with the Sales team to gather detailed knowledge about the client, their requirements, and our proposed solution. * Conduct independent research to become intimately familiar with the client's business, beyond what was provided during the sales process. * Discovery * Lead the client through a thorough requirements analysis process to understand business needs, goals, and objectives. * Work with clients to develop new best practice business processes that fit our software. * Document requirements and create corresponding Jira tickets of representing all client needs. * Collaborate with internal Dynamics experts to create a gap analysis document to highlight the gaps between our base offering and the client's requirements. * Facilitate internal solutions review meeting with project team to ensure solutioning is an out-of-the-box first approach. * Documentation * Create business process specs that start with the end-user experience on the web and extend to the back-office processes in the CRM. * Create user stories, use cases, and test criteria for agreed upon requirements, leveraging templates and AI for efficiencies. * Collaborate with the Project Manager and Development Manager to evaluate any custom requests. * Develop custom documentation for unique business solutions. * Support Product team by creating new specs and documentation for product enhancements. * Mentoring * Provide mentoring and guidance to newer Business Analysts. * Task Tracking * Maintain accurate time and task tracking records on a weekly basis for reporting and billing purposes. * Maintain accountability for personal billability goals (75%/ week). * Ensure all documented processes and procedures are followed. This is a fully remote position, however staff must be available for occasional travel to visit a client site upon request (this is typically no more than 2-3 times per year for 1-3 days at a time). All staff must be available to work within the hours of 8am - 6pm ET and be available on camera for client-facing meetings. Skills Required: * 1+ years of experience working with Associations, Non-Profits, or other member-based organizations. * Solid understanding of AMS / CRM functionality including Membership, Chapter, Event, Certification, Financial Management (Accounting, Donation), and E-Commerce. * 3+ years creating detailed business documentation to support planned AMS / CRM implementations. * 3+ years conducting thorough discovery and gap analysis engagements. * Passion for excellence in user experience. * Creative and analytical thinking. * Excellent oral and written communication skills. * Ability to manage multiple competing priorities and complex tasks simultaneously. * Ability to translate highly-technical concepts into plain language for non-technical stakeholders. * Willingness to learn Microsoft Dynamics CRM; previous experience with Microsoft Dynamics CRM is a plus. Our teams at Altai are supporting some of the most well-respected, influential, non-profit organizations around the globe. As a provider of CRM solutions for associations, we have the ability to impact and support those on the frontlines of medical innovations, transportation safety, standards advancements, and more. We value infectious energy, positivity, and an unwavering commitment to quality. Our teams work remotely from their home offices and enjoy great pay, competitive benefits, and flexible work schedules. Interested in learning more about Altai - please visit us at *********************
    $45k-58k yearly est. Auto-Apply 34d ago
  • Sr IT Analyst - Manufacturing

    7597-Ethicon Legal Entity

    Senior business analyst job in Manat, PR

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: ManatĂ­, Puerto Rico, United States of America Job Description: The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite. In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients. This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization. In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial. Key Responsibilities include: Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy. Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact. Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria. Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment. Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization. Ensure the products/features / work meets relevant security, privacy & compliance standards Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics. Actively address customer feedback to enhance product offerings. Responsible for continuous process improvement at the site, focusing on both technology and process capabilities. Drive collaboration and execution with internal and external partners to achieve desired business outcomes. Support overall technology cost optimization in partnership with TS and TS finance. Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization. Leadership Skills: Creates a culture that relentlessly focuses on helping the people and organizations we touch. Commitment to Our Credo, Diversity, Equity & Inclusion They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work. Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes. Strong problem-solving skills with the ability to accurately analyze situations Qualifications:Required: A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent. 2 years working experience is required in supply chain and / or manufacturing technology. Proven abilities in management (supervisor, project coordinator, etc.). Proficient in both English and Spanish. Experience with GxP requirements and regulations. Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems). Preferred: Experience in project execution using Agile / JIRA / SDLC methodology. Demonstrable understanding of product lifecycle management. Excellent written and oral communication skills, good interpersonal skills. Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills. Experience in lean, Six Sigma, and business process mapping methodologies. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), Information Technology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
    $64k-84k yearly est. Auto-Apply 34d ago

Learn more about senior business analyst jobs

How much does a senior business analyst earn in Carolina, PR?

The average senior business analyst in Carolina, PR earns between $52,000 and $84,000 annually. This compares to the national average senior business analyst range of $72,000 to $129,000.

Average senior business analyst salary in Carolina, PR

$66,000

What are the biggest employers of Senior Business Analysts in Carolina, PR?

The biggest employers of Senior Business Analysts in Carolina, PR are:
  1. Cardinal Health
  2. Capgemini
  3. Oracle
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