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The differences between senior systems support engineers and customer support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior systems support engineer and a customer support engineer. Additionally, a senior systems support engineer has an average salary of $107,592, which is higher than the $82,674 average annual salary of a customer support engineer.
The top three skills for a senior systems support engineer include infrastructure, technical support and linux. The most important skills for a customer support engineer are customer support, technical support, and customer service.
| Senior Systems Support Engineer | Customer Support Engineer | |
| Yearly salary | $107,592 | $82,674 |
| Hourly rate | $51.73 | $39.75 |
| Growth rate | 5% | 10% |
| Number of jobs | 191,234 | 138,641 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 61% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
Senior systems support engineers and customer support engineers have different pay scales, as shown below.
| Senior Systems Support Engineer | Customer Support Engineer | |
| Average salary | $107,592 | $82,674 |
| Salary range | Between $85,000 And $135,000 | Between $59,000 And $114,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | Idaho | Washington |
| Best paying company | Mayo Clinic | Nokia |
| Best paying industry | Finance | Technology |
There are a few differences between a senior systems support engineer and a customer support engineer in terms of educational background:
| Senior Systems Support Engineer | Customer Support Engineer | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 61% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Stanford University | California State University - Long Beach |
Here are the differences between senior systems support engineers' and customer support engineers' demographics:
| Senior Systems Support Engineer | Customer Support Engineer | |
| Average age | 43 | 42 |
| Gender ratio | Male, 89.5% Female, 10.5% | Male, 85.8% Female, 14.2% |
| Race ratio | Black or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.6% White, 61.6% American Indian and Alaska Native, 0.3% | Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 15.0% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |