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Senior systems support engineer vs senior support specialist

The differences between senior systems support engineers and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior systems support engineer and a senior support specialist. Additionally, a senior systems support engineer has an average salary of $107,592, which is higher than the $106,515 average annual salary of a senior support specialist.

The top three skills for a senior systems support engineer include infrastructure, technical support and linux. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.

Senior systems support engineer vs senior support specialist overview

Senior Systems Support EngineerSenior Support Specialist
Yearly salary$107,592$106,515
Hourly rate$51.73$51.21
Growth rate5%10%
Number of jobs191,234103,203
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 55%
Average age4342
Years of experience22

Senior systems support engineer vs senior support specialist salary

Senior systems support engineers and senior support specialists have different pay scales, as shown below.

Senior Systems Support EngineerSenior Support Specialist
Average salary$107,592$106,515
Salary rangeBetween $85,000 And $135,000Between $71,000 And $159,000
Highest paying CityNew York, NYPiscataway, NJ
Highest paying stateIdahoNew Jersey
Best paying companyMayo ClinicEclaro
Best paying industryFinanceManufacturing

Differences between senior systems support engineer and senior support specialist education

There are a few differences between a senior systems support engineer and a senior support specialist in terms of educational background:

Senior Systems Support EngineerSenior Support Specialist
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 55%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityStanford University

Senior systems support engineer vs senior support specialist demographics

Here are the differences between senior systems support engineers' and senior support specialists' demographics:

Senior Systems Support EngineerSenior Support Specialist
Average age4342
Gender ratioMale, 89.5% Female, 10.5%Male, 61.2% Female, 38.8%
Race ratioBlack or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.6% White, 61.6% American Indian and Alaska Native, 0.3%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior systems support engineer and senior support specialist duties and responsibilities

Senior systems support engineer example responsibilities.

  • Set up, troubleshoot, manage and administer voice over IP phone system.
  • Coordinate FileNet and EMC system configuration changes, manage disk storage consumption, allocate/mask storage, and document system configurations/changes.
  • Automate systems administration tasks and systems health checks (with e-mail notifications) utilizing Perl and Linux shell scripting.
  • Perform virtualization tasks with Vmware, ldoms, Solaris zones, Sparc hard domains, Solaris containers.
  • Produce and maintain UNIX procedural and system configuration documentation.
  • Provide systems administration and support to Linux servers running critical trading applications.
  • Show more

Senior support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Maintain desktop encryption keys for all company laptops.
  • Implement desktop and laptop encryption applications in NY area offices.
  • Oversee the backing up of company data and creation of PC images for each type of machine.
  • Perform moves, adds, and changes of PC equipment such as desktops, laptops, monitors.
  • Perform DB2 data loads on a UNIX platform, verify and update test data, utilizing execution of SQL queries.
  • Show more

Senior systems support engineer vs senior support specialist skills

Common senior systems support engineer skills
  • Infrastructure, 10%
  • Technical Support, 8%
  • Linux, 7%
  • Java, 5%
  • Windows Server, 4%
  • VMware, 3%
Common senior support specialist skills
  • Customer Service, 18%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Data Entry, 5%
  • Computer System, 3%

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