Senior systems support engineer vs systems support analyst

Differences between senior systems support engineer and systems support analyst duties and responsibilities

Senior systems support engineer example responsibilities.

• Set up, troubleshoot, manage and administer voice over IP phone system.
• Coordinate FileNet and EMC system configuration changes, manage disk storage consumption, allocate/mask storage, and document system configurations/changes.
• Automate systems administration tasks and systems health checks (with e-mail notifications) utilizing Perl and Linux shell scripting.
• Perform virtualization tasks with Vmware, ldoms, Solaris zones, Sparc hard domains, Solaris containers.
• Produce and maintain UNIX procedural and system configuration documentation.
• Provide systems administration and support to Linux servers running critical trading applications.
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Systems support analyst example responsibilities.

• Manage and support enterprise blackberry and smart phones and tablets.
• Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
• Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
• Manage LAN infrastructure configuring and maintaining all network hardware devices.
• Provide first level support to LAN users within the corporate office and remote locations.
• Move anyone's computer/Cicso IP phone who requests it.
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