Senior systems support engineer vs technical support senior engineer

Differences between senior systems support engineer and technical support senior engineer duties and responsibilities

Senior systems support engineer example responsibilities.

• Set up, troubleshoot, manage and administer voice over IP phone system.
• Coordinate FileNet and EMC system configuration changes, manage disk storage consumption, allocate/mask storage, and document system configurations/changes.
• Automate systems administration tasks and systems health checks (with e-mail notifications) utilizing Perl and Linux shell scripting.
• Perform virtualization tasks with Vmware, ldoms, Solaris zones, Sparc hard domains, Solaris containers.
• Produce and maintain UNIX procedural and system configuration documentation.
• Provide systems administration and support to Linux servers running critical trading applications.
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Technical support senior engineer example responsibilities.

• Manage releases of all front-end applications to Citrix farm.
• Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
• Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
• Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
• Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
• Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
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