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The differences between senior technical system engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical system engineer and a technical support senior engineer. Additionally, a technical support senior engineer has an average salary of $107,429, which is higher than the $107,278 average annual salary of a senior technical system engineer.
The top three skills for a senior technical system engineer include infrastructure, cloud and architecture. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Senior Technical System Engineer | Technical Support Senior Engineer | |
| Yearly salary | $107,278 | $107,429 |
| Hourly rate | $51.58 | $51.65 |
| Growth rate | 5% | 10% |
| Number of jobs | 173,061 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 64% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
Senior Technical System Engineers manage the company's network systems and computers, including creating solutions to handle performance goals, network issues, and complex applications. They enhance the company's performance by planning and putting into practice infrastructure changes. These professionals oversee the daily operation support for network, storage, and server infrastructure. Other duties performed by Senior Technical System Engineers include building, patching, testing, and deploying complex channels and systems to meet the client's specifications and requirements. They also configure security settings for people and groups.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Senior technical system engineers and technical support senior engineers have different pay scales, as shown below.
| Senior Technical System Engineer | Technical Support Senior Engineer | |
| Average salary | $107,278 | $107,429 |
| Salary range | Between $82,000 And $139,000 | Between $82,000 And $140,000 |
| Highest paying City | Sunnyvale, CA | San Francisco, CA |
| Highest paying state | California | Delaware |
| Best paying company | Mayo Clinic | PayPal |
| Best paying industry | Technology | Telecommunication |
There are a few differences between a senior technical system engineer and a technical support senior engineer in terms of educational background:
| Senior Technical System Engineer | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 64% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | California State University - Long Beach | California State University - Long Beach |
Here are the differences between senior technical system engineers' and technical support senior engineers' demographics:
| Senior Technical System Engineer | Technical Support Senior Engineer | |
| Average age | 43 | 42 |
| Gender ratio | Male, 86.4% Female, 13.6% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 8.6% Unknown, 5.1% Hispanic or Latino, 12.3% Asian, 11.5% White, 62.2% American Indian and Alaska Native, 0.3% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |