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Senior windows systems administrator vs help desk administrator

The differences between senior windows systems administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior windows systems administrator and a help desk administrator. Additionally, a senior windows systems administrator has an average salary of $110,427, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a senior windows systems administrator include powershell, windows server and infrastructure. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Senior windows systems administrator vs help desk administrator overview

Senior Windows Systems AdministratorHelp Desk Administrator
Yearly salary$110,427$49,798
Hourly rate$53.09$23.94
Growth rate5%5%
Number of jobs122,007130,180
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 52%
Average age4343
Years of experience22

What does a senior windows systems administrator do?

A senior Windows system administrator manages servers and network infrastructure. They are responsible for supervising an operations team and troubleshooting technical issues. They also provide training to new system users. This position requires a bachelor's degree in computer science or information technology.

What does a help desk administrator do?

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

Senior windows systems administrator vs help desk administrator salary

Senior windows systems administrators and help desk administrators have different pay scales, as shown below.

Senior Windows Systems AdministratorHelp Desk Administrator
Average salary$110,427$49,798
Salary rangeBetween $85,000 And $142,000Between $34,000 And $71,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateIdahoNew Jersey
Best paying companyLendingClubHoulihan Lokey
Best paying industryTechnologyFinance

Differences between senior windows systems administrator and help desk administrator education

There are a few differences between a senior windows systems administrator and a help desk administrator in terms of educational background:

Senior Windows Systems AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Senior windows systems administrator vs help desk administrator demographics

Here are the differences between senior windows systems administrators' and help desk administrators' demographics:

Senior Windows Systems AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 92.4% Female, 7.6%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 11.1% White, 62.3% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between senior windows systems administrator and help desk administrator duties and responsibilities

Senior windows systems administrator example responsibilities.

  • Maintain and support internal database repository and manage the service and application creation/deletion and association with SQL sever instances.
  • Provide enterprise validation input to support the engineering review board to generate and manage mitigation plans for the overall mission architecture.
  • Experience with DNS, DHCP, TCP/IP technologies.
  • Administer OS patch deployment for all corporate endpoints using SCCM.
  • Create documentation for ITIL compliance.
  • Create DNS records for Unix counterparts during migrations.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Senior windows systems administrator vs help desk administrator skills

Common senior windows systems administrator skills
  • PowerShell, 9%
  • Windows Server, 7%
  • Infrastructure, 7%
  • Windows Systems, 4%
  • SCCM, 4%
  • DNS, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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