Dining Server
Server and hostess job in Raleigh, NC
Job Details Carolina Country Club - Raleigh, NC Part TimeDescription
The Dining Server provides platinum level dining and beverage service to members and guests in the casual dining room and its outlets. This position assists with table setup, maintenance, cleanliness and safety of casual dining areas. The Dining Server must be able to: deliver outstanding food and beverage service to member and guests; complete opening and closing duties/checklists in a timely fashion; is knowledgeable and follows Club policies and procedures; always maintains order and cleanliness; will assure that member's satisfaction standards are consistently attained; will use club training tools to learn members' by name and greet members using surname; will seek opportunities to create memorable moments and deliver legendary service with gracious hospitality. This individual will embody The Carolina Country Club Platinum Service Absolutes and ensure Platinum Level Service at all times.
Job Functions include:
Arrives on time for work shift, well-groomed and dressed in the appropriate uniform.
Reviews and sets up your section assuring all dishes, silverware, glassware and table linens are in appropriate order and clean.
Possess complete knowledge of the menus and salad bar prior to working the dining floor.
Graciously receives and greets members by name and their guests.
Suggests and/or describes available appetizers, entrees, desserts, alcoholic beverages and wines to members and guests.
Coordinates food service between kitchen and service staff.
Maintains all silver service ware items.
Professionally and quickly handles complaints from club members, guests, and visitor and communicates to Management immediately.
Understands all safety, accident and emergency policies and procedures and consistently follows.
Is mindful of dining room area to ensure proper maintenance, cleanliness and safety and reports any areas that need attention to management or to the Facility Director.
Assures that pre-opening cleaning tasks are completed as assigned.
May assist as needed to service guest reservation system.
Assists with service of food and beverages in outlets and for special functions when needed.
Assists with table clearing and re-setting as needed.
Suggests to management when additional service supplies and small equipment are needed.
Enforces established rules, regulations and policies.
Attends pre-service employee briefings (line-up meetings) prior to working the dining room floor.
Is knowledgeable and follows local and state laws and the club's policies and procedures for the service of alcoholic beverages.
Completes other appropriate assignments and projects as required by management.
Works with a good attitude, with respect towards others and creates professional working relationships with co-workers.
Follows Club safety and security policies and stays alert and promptly reports accidents, injuries, maintenance issues, suspicious activity and unsafe work conditions to management.
Completes required computer based courses, North Carolina Alcohol Beverage Control rules and regulations and any other department specific training.
Qualifications
Working Conditions, Physical Functions and Abilities:
The physical demands of work environment characteristic described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Equitable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be a minimum of eighteen (18) years of age.
Capable of lifting up to twenty five (25) pounds or more.
Capable of standing and maneuvering independently and safely around work area.
Capable of standing on for a length of eight hours or more.
Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirements can be fully met.
Ability to read, write, speak and understand English. Sound mental and physical health: ability to get along well with others, to demonstrate a high level of sensitivity and interest in people.
Must be able to inspire teamwork among banquet personnel and work well with a diverse group of employees.
Subject to moderate physical and emotional stress associated with food/beverage service. Must be able to work a flexible schedule including weekends and holidays.
Food Runner / Host At Cleveland Draft House Clayton
Server and hostess job in Clayton, NC
Job Description
Cleveland Draft House in Clayton, NC is looking for one food runner / host to join our team. Our ideal candidate is a self-starter, motivated, and reliable. This is a great opportunity to get started in the restaurant business, with room for advancement. We are located on 461 Shotwell Rd.
Responsibilities
Running food to tables correctly and with the correct garnishes
Knowledge of the menu and the computer system
Friendly personality and professional demeanor
Qualifications
Reliable transportation
Availability discussed correctly and reliably
Must be able to carry 30 lbs
We look forward to hearing from you.
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Server/Cashier
Server and hostess job in Raleigh, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Opportunity for advancement
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Server to join our team! The Server is the face of our restaurant and plays an integral role in our customers dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail.
Responsibilities:
Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each product meets Lees Kitchens standards and accurately reflects the customers order.
Professionally and promptly respond to all customer concerns or issues.
Maintain safe working conditions and sanitary work area.
Maintain accurate cash handling procedures at all times.
Provide great customer service.
Greeting guests and suggestively sells and fills food and beverage orders.
Handling cash, credit card, and discount transactions with the assistance of a POS (Point of Sale) register.
Replenishing condiment stands, straightening chairs and tables, and maintaining a clean, sanitized food service area by picking up litter and following established cleaning procedures.
Ensuring extraordinary guest service by providing positive interactions with guests in a friendly and courteous manner.
Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Lees Kitchens policies, procedures, training, and Team Member involvement activities.
Performing other duties as assigned
Position Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Qualifications:
Previous experience as a server is preferred
Friendly and outgoing personality
Excellent communication skills
Familiarity with food safety guidelines
Ability to work in a fast-paced environment
Competencies
are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.
Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Customer Focused: Commits to meeting the needs and expectations of the organizations internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).
Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a can-do attitude.
Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports teams decisions; contributes to the teams efforts.
Functional Skills
Cash management skills
Education and/or Experience
High School diploma or GED
Successful and stable employment history
ServSafe Food Handlers Certification required.
Physical Demands: While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.
Work Environment: While performing the duties of this job, the team member is required to work in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
Additional Information
Must be 20 years of age or older
Must have reliable transportation
Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Ability to successfully perform the job duties of all positions in the restaurant
Work with phones, and computers
Non-exempt, hourly position
Server / Service Team, Lucky 32
Server and hostess job in Cary, NC
Server / Service Team Location: Lucky 32 Southern Kitchen, Cary Hours: Full Time / Part Time We are looking for friendly and energetic Servers to join our team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference. Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, visit click here. What are the responsibilities of a Server?
Provide prompt, friendly, attentive service while ensuring that each guest has a delightful experience
Anticipate guest needs proactively by noticing opportunities to wow each guest
Communicate clearly to our guests and fellow staff members
Establish and maintain trusting relationships with our guests
Passionately maintain a high level of cleanliness and safety at all times
Advocate for our responsible alcohol beverage service program
Have a working knowledge of the restaurant's menus, including Chef features, extensive wine offerings and other specialty drinks
What Skills and Experience are Desired for a Server?
Schedule availability to include working days, nights, and weekends
Friendly, energetic, and detail-oriented
Passion for hospitality
Great interpersonal and communication skills
Strong sense of urgency and initiative
Ability to retain and recall detailed information
Working in a fast-paced, enthusiastic work environment
Benefits? Yes.
Employee Stock Ownership Plan (ESOP)
Health, Dental, and Vision Insurance
Voluntary Life Insurance
401K
Paid annual leave (vacation, sick, personal, etc.)
Family medical leave and domestic partner benefits
Industry related continuing education and frame of reference opportunities
Banquet Server
Server and hostess job in Chapel Hill, NC
Job Description
Have you worked in a Country Club environment or in a high-end restaurant? Are you interested in working with an upscale clientele? Do you have excellent interpersonal skills? Are you a hard worker looking for excellent pay, health insurance, paid vacation, and a retirement plan? If so, we are the place for you.
Governors Club, one of the top private clubs in the country, is currently seeking several highly skilled service professionals to join our elite Banquet food service team.
As a Banquet server, you enjoy the hustle and bustle that comes with working our Banquet events. Your warm, friendly, and professional demeanor creates memorable dining experiences for our members and guests. You anticipate their needs, provide excellent customer service, and ensure that requests are taken care of expediently.
After serving our guests and members, you check back with them to ensure customer satisfaction. In addition to providing great service, you keep our tables and event rooms clean and organized. Your attention to detail and passion for customer service are essential to your success. You look forward to coming to work each day and enjoy working at a country club that delivers delicious food in a beautiful environment.
Employee Benefits include:
Paid Vacation and Sick Time
Available to Full time employees after 90 days
Accrued time may not be used until employee has completed six months of employment
Health, Dental, Vision Insurance
Available to employees averaging 30 or more hours per week after 90 days - Employee cost $7.50/weekly
6 Paid Holidays
Available to Full time employees after 90 days
401 K Retirement Plan
All employees who complete 1000 hours in a plan year.
Governors Club will match the employee contributions $0.50 for every $1.00 up to a maximum of 5%.
Golfing privileges
All employees after 90 days - Monday, Tuesday, and Wednesday afternoons
Tennis privileges
All employees after 90 days
Complimentary Meals
All employees 11 am & 4 pm daily
Employee Continuing Education Scholarships
Available to all Employees after 9 months of employment
Employee Appreciation Events
Available to all Employees
Holiday social in December
Full-Time: Regular employee averaging 32 or more hours per week after 90 days
Part-Time: Regular employee averaging 31 or fewer hours per week after 90 days
Rate of Pay:
$15.00 - $16.00 per hour
Hours Available:
Full Time & Part Time
Flexible schedules
To learn more about Governors Club, please visit our website at ************************
Job Posted by ApplicantPro
Server/Cashier
Server and hostess job in Fayetteville, NC
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free food & snacks
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Server to join our team! The Server is the face of our restaurant and plays an integral role in our customers dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail.
Responsibilities:
Take food and beverage orders from customers
Answer questions about the menu and preparation
Provide accurate orders to the kitchen staff
Check with customers periodically during their meals to ensure they are satisfied
Take orders from customers for food and beverages
Provide customers with their checks at the end of the meal and process payment
Qualifications:
Previous experience as a server is preferred
Friendly and outgoing personality
Excellent communication skills
Ability to meet the physical demands of the position, including standing for long periods and carrying trays
Familiarity with food safety guidelines
Ability to work in a fast-paced environment
Food Runner
Server and hostess job in Cary, NC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Assists Bartenders and Servers by running food from the kitchen out to our Guests. When not running food, you provide the necessary support to ensure fast, friendly and accommodating service.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
Creates a warm, fun atmosphere for Guests and Team Members.
Adheres to company's sanitation procedures.
Restocks and prepares supplies for shift change and or close.
Ensures food is properly garnished prior to running out to Guests.
Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
Delivers food to tables and ensures the Guests have everything they need.
Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages.
Assists other Team members as needed or when business needs dictate.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Restaurant and/or bar experience preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team members.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
2.13
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFood & Beverage Server | The Country Club at Wakefield Plantation
Server and hostess job in Raleigh, NC
The Country Club Country Club at Wakefield Plantation is seeking Servers to join our team and provide food and beverage service to club members and guests.
Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.
The Country Club Country Club at Wakefield Plantation is a McConnell Golf Property. To learn more about the club, please visit our website at ****************************** To learn more about McConnell Golf, please visit **********************
Responsibilities
Responsibilities:
• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Ensure that the correct member account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Handles all member charge and credit card charges as prescribed by standard operating procedures.
• Keeps dining room and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs opening, clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Dining Room Manager or other Food and Beverage Manager.
• Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Dining Room Manager or other Food and Beverage Manager.
• Shows up to work shifts each day fully dress in a clean assigned server uniform
Qualifications
Education and/or Experience
• Grade 12 education.
• Two years of comparable server experience is preferred.
• The ability to read, write and execute basic math skills.
• Knowlefge of Point of Sale System usage
Job Knowledge, Core Competencies and Expectations
• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Learns members' names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.
Licenses and Special Requirements
• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.
Physical Demands and Work Environment
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
Salary Range USD $12.75 - USD $13.00 /Hr.
Auto-ApplyRestaurant Server (AM)
Server and hostess job in Durham, NC
Job Details JBD - Durham, NC Part Time $7.00 HourlyDescription
The upscale casual atmosphere at Market Place within JB Duke Hotel provides the perfect setting to enjoy an enticing meal after a round of golf or a productive day in the boardroom. We pride ourselves on providing a stellar guest experience and we are seeking an efficient and courteous restaurant server with experience in fine dining to join our team!
Benefits:
Health, Dental, Vision, Short term/Long term disability, Critical Illness and Accident Coverage and life insurance
8 Paid Holidays
401k with employer match (eligible after 6 months of employment)
Free parking & complimentary employee meals
Family & Friends Discounts
Employee Assistance Program (EAP)
Growth opportunities
Responsibilities:
Ensure the guest dining experience is enjoyable, pleasant, and well-timed.
Take orders and assist guests with selecting menu items by highlighting specials and demonstrating appropriate up selling techniques.
Thoroughly answer all menu questions and seek guidance from a manager for any unusual questions.
Refers communication, guest feedback, and any potential or real guest dissatisfactions to the Manager.
Maintain cleanliness of tables and dining area around guests.
Completes all opening and closing restaurant duties.
Services guest needs as required. Resets clean china, glassware, and silverware during guest service.
Handle money and follow approved cashiering procedures.
Qualifications
1-2 years of restaurant server experience preferred.
Ability to lift items weighing up to 40 pounds.
Wine Knowledge (Not required, but preferred)
Developed English language skills (both written and orally) to communicate with other employees, guests, or vendors as needed.
Walking or standing to a significant degree.
Knowledge of Point-of-Sale system
Banquet Server
Server and hostess job in Cary, NC
Requirements
QUALIFICATIONS:
Must be 18 years of age or older to serve alcohol (based on state regulations)
Alcohol certification and Serve Safe a plus!
Banquet/Restaurant Experience: 1 year (Preferred)
Must be eligible to work in the United States.
Must have open availability and the ability to work a variety of shifts, including holidays, nights, and weekends
EDUCATION:
High School diploma, general education degree or international equivalent preferred, but not required.
LANGUAGE SKILLS:
Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages.
PHYSICAL ABILITY:
Ability to be on your feet and alert for extended periods of time.
Ability to lift up to 35 lbs. as needed.
Continuous use of hands and arms
Continuous bending, reaching, and twisting.
Maintains strong personal image and uniform standards.
Salary Description $15-$20/hr
Server/Bartender
Server and hostess job in Raleigh, NC
Summary: The Bartender is responsible for maintaining a clean and inviting bar atmosphere for our hotel guests. The Bartender must take personal ownership for preparing and serving beverages and food to guests. The Bartender must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards. Wash hands frequently.
Be aware of all city, state and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served. Verify age prior to serving alcoholic beverages to any guests. Monitor guest intoxication to determine if a guest needs to be cut off.
Prepare all beverages. Serve all beverage and food orders. Deliver any room service orders to the guest room.
Secure payment for all orders. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make change correctly. Get guest room numbers to prevent non-payment.
Keep all beverages and supplies stocked and fresh. Take inventory of beverage supplies. Inform management of your supply needs.
Help other employees when needed. Refer guest requests or concerns to the appropriate department. Report pertinent information to the next shift orally and in log books.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate any alleged injuries which occur on the premises in the absence of the manager. An Incident Report (for guests) or an Accident report (for employees) should be completed.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Bartender must be able to lift 30 pounds, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds.
Perform all duties assigned by manager. The Bartender may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
Restaurant Server | Sheraton Raleigh | Raleigh, NC
Server and hostess job in Raleigh, NC
What You'll Do:
Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless.
Here are a few things you can expect to do during a typical shift:
Communicate effectively with guests and answer questions regarding menu items, specials and beverages.
Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.
Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner.
Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required.
When You're Here:
This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Full Time Evening Restaurant Server (Embassy Suites Brier Creek- Raleigh, NC)
Server and hostess job in Raleigh, NC
Job Details Raleigh, NC Full Time EveningDescription
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
POSITION SUMMARY:
Responsible for helping to achieve ongoing guest satisfaction and team goals by taking food and beverage orders either directly or by telephone according to hotel standards, setting up such orders in a timely, sanitary and complete manner according to hotel standards, delivering them in a timely fashion in a pleasing manner. Process all orders through the Food & Beverage Point of Sale System, including payment, following cash, credit card and room charge methods. Follow up with guests to ensure guest satisfaction, clear and maintain guest rooms and food & beverage areas to preserve a neat and orderly appearance. Respect the security of the guest and safety of all individuals at all times.
Servers must understand that they are part of a larger department and hotel team, and their work is a reflection of not only their department but the entire hotel team, Embassy Suites and Hilton Worldwide brands in general. Present a professional and properly uniformed appearance. Meet departmental guidelines for attendance and punctuality. Demonstrate personal integrity.
ESSENTIAL JOB FUNCTIONS:
Take phone or in-person orders, following hotel standards
Know all basic menus, primary ingredients, main cooking methods, so that you can answer most guest inquiries
Set up trays and tables with all necessary condiments, service needs and accompaniments
Serve food and beverages maintaining correct temperature and according to hotel standards
Be attentive to guest needs throughout service, from start to finish of the process
Demonstrate excellent and courteous communication skills to all guests and team members
Sets up rooms for meetings/banquets/dining 8. Completes all assigned pre- and post-function tasks.
Ensures proper storage of equipment.
Demonstrates dependability by working flexible schedule as required; arrives on time.
Completes any other reasonable request made by a supervisor.
Informs management of furniture and equipment in need of repair.
Will become Embassy trained in either
room service, breakfast, banquets, lunch, or dinner
by demonstrating competency in all areas of service as outlined in the hotel server training skill guide and as outlined by his/her trainer during initial training.
Should become fully trained within 30 days of hiring. Certification will occur as a result of passing practical tests.
Will continuously practice all standards learned during the training and certification program and as outlined in the hotel server training skills and rehearsal models.
Maintains uniform in an exemplary fashion. Is responsible for own uniform maintenance and upkeep. All elements of the server uniform must be clean and pressed at all times. For safety purposes non-slip shoes are required.
Assist in Lounge, restaurant operations as needed.
Assist in Banquets operations as needed
ADDITIONAL RESPONSIBILITIES
Periodically check all guest corridors and food and beverage areas and clear such areas of trays, dishes, glassware, napkins and flatware. Ensure that all such areas are maintained in a neat, clean and orderly condition so that they are visually appealing to guests.
Qualifications EDUCATION AND EXPERIENCE
High School diploma or general education degree (GED) is desired, but not essential.
Previous related experience preferred.
KNOWLEDGE, SKILLS, ABILITIES
Ability to read & write in English, perform mathematical computations such as adding, multiplying.
Ability to effectively communicate with customers, utilizing tact and diplomacy when necessary.
Ability to carry objects on a tray without breaking or spilling.
Ability to follow directions accurately.
PHYSICAL/MENTAL DEMANDS
While performing the duties of this job, the employee is required to stand, walk, talk, and hear. The employee is required to be on feet for large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and /or move heavy objects including tables and cases of food and beverage; must be able to lift approximately 20 pounds overhead.
Must be able to sustain constant mental and visual attention.
Physical and Mental Demands and the Environmental Factors
Occasional (1 - 33% of the time)
Frequent (34 - 66% of the time)
Constant (67 - 100% of the time)
_C_ Requires bending or twisting
_C_ Requires walking and running
_F_ Requires kneeling, crouching, stooping or crawling
_C_ Requires repetitive movement
_C_ Requires standing
_C_ Requires using hands to handle, control, or feel objects, tools or controls
_O_ Requires working outside in all types of weather conditions
_O__ Subject to cuts, burns, and bruises
WORKING CONDITIONS
Kitchen environment, including hot areas, hot tools, hot plates, sharp knives and tools.
Dining room environment
Flexible schedule can varying from week to week; work required on weekends and holidays
Banquet Server
Server and hostess job in Cary, NC
Job DescriptionDescription:
REPORTS TO: Director of Food & Beverage, all F&B Managers
Our WhyWe prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core ValuesINSPIRE WONDER Innovation and Creativity | Surprise and DelightFOSTER HOSPITALITY Inclusive Culture | Home Away from HomePURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of OwnershipCULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate
POSITION SUMMARY:
The Banquet Server plays a critical role in delivering excellent food and beverage service for events at our hotel. This position involves preparing and servicing banquet events, ensuring guest satisfaction, and maintaining high standards of cleanliness, safety, and efficiency. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work as part of a team. Responsibilities include setting up banquet spaces, serving food and drinks, engaging with guests professionally, and ensuring smooth operations throughout events.
DUTIES AND RESPONSIBILITIES:
Food and Beverage Preparation and Service
· Gather, stock, and coordinate all equipment necessary to service banquet event
· Read and comprehend a Banquet Event Order (BEO), including a room diagram
· Prepare room according to the BEO (Banquet Event Order) and the various meal functions
· Perform all Banquet side work as designated by the Banquet Captain and/or Food & Beverage Management
· Appropriately welcome, interact with, and take food and drink orders from guests
· Check identification of guests to make sure they meet age requirements for purchase of alcohol
· Attend to all needs of the guest during functions and function related duties
· Serve food and beverage items to guests in a friendly, enthusiastic, professional, and timely manner.
· Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
· Efficiently and properly perform all service standards to encourage safe and efficient hotel operations
· Follow all cash handling procedures when serving the guest
· Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly
· Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions
Customer Service Skills
· Assess customers' needs and preferences and make appropriate recommendations
· Serve customers in a friendly and helpful manner
· Provide guidance to guests on hotel activities, dining options and general hotel and regional information.
· Stay guest focused and nurture an excellent guest experience
· Maintain high level of standards of personal appearance and grooming, which include wearing the proper uniform when working
· Respond to guest problems, complaints, and accidents. Communicate to management, if necessary
Communication and Teamwork
· Attend all designated pre-event meetings
· Communicate and monitor stocking and ordering needs to minimize running out of items
· Report to Banquet Captain and/or Banquet Manager any need for housekeeping and/or repairs of and banquet equipment
· Perform other duties as assigned by managers
· Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs
of the hotel and communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
· Communicate in a professional manner to all other staff, guests, managers
· Work together with other staff in a “One Team, One Dream” mentality
Cleanliness, Health, and Safety Standards
· Ensure all work surfaces are kept in neat and tidy condition throughout service
· Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off
· Maintain a clear and obstruction free service corridor
· Comply with all NC Department of Food and Safety regulations
· Comply with all NC ABC regulations
Requirements:
QUALIFICATIONS:
Must be 18 years of age or older to serve alcohol (based on state regulations)
Alcohol certification and Serve Safe a plus!
Banquet/Restaurant Experience: 1 year (Preferred)
Must be eligible to work in the United States.
Must have open availability and the ability to work a variety of shifts, including holidays, nights, and weekends
EDUCATION:
High School diploma, general education degree or international equivalent preferred, but not required.
LANGUAGE SKILLS:
Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages.
PHYSICAL ABILITY:
Ability to be on your feet and alert for extended periods of time.
Ability to lift up to 35 lbs. as needed.
Continuous use of hands and arms
Continuous bending, reaching, and twisting.
Maintains strong personal image and uniform standards.
Restaurant Server @ Residence Inn Raleigh Downtown
Server and hostess job in Raleigh, NC
Description:
SUMMIT HOSPITALITY GROUP: BANQUET SERVER JOB DESCRIPTION
SUMMARY: The Server position for Summit Hospitality hotels is responsible for set-up and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.
PREREQUISITES:
· Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility.
· Strong work ethic.
· Ability to remember and recite a variety of menu items.
· Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
· Service orientation to do whatever it takes to ensure guest satisfaction.
· Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
· Good basic mathematical skills.
DUTIES & RESPONSIBILITIES:
· Responsible for serving food and beverages in the order and expectation of the Food & Beverage Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
· Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
· Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.
· Reset the dining room accordingly.
· Perform all side work to include replenishing condiments and restocking shelves/storage with supplies.
· Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
· Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
· Ensures security for all the hotel's guests, employees, and property assets.
· Enforces established policies and procedures for Summit Hospitality and the hotel's brand.
· Duties are subject to change and additional responsibilities/tasks may be assigned as needed.
QUALIFICATIONS:
· 3-5 years in hotel, restaurant, lounge, special events, or barista services.
· Must be self-directed and follow tasks and responsibilities.
· Ability to setup, breakdown, and lead a team of 1-2 staff members.
WORK ENVIRONMENT:
· Ability to walk, stand, sit, bend, and reach for extended periods of time
· Safe Serv certified
· Valid Driver's license
· Flexible work schedule.
· Ability to lift 50 lbs.
Requirements:
Food and Beverage Server- Hope Valley Country Club
Server and hostess job in Durham, NC
Job Details Hope Valley Country Club - Durham, NCDescription
Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive.
Hope Valley Country Club, located in Durham, North Carolina, and managed by Bobby Jones Links, is hiring for Food and Beverage Servers. Founded in 1926, Hope Valley is an elite private club featuring a classic Donald Ross designed golf course, state-of-the-art tennis facility, resort-style pool complex, and a spacious, welcoming clubhouse offering its members first-class recreation, dining, and programming. Hope Valley is ideally situated in the heart of one of Southeast's most vibrant, exciting areas.
Responsibilities of the Food and Beverage Server at Hope Valley Country Club include:
Presents menus, answer questions, and makes menu recommendations
Utilizes the point of sales system and places orders with the kitchen.
Attends all applicable pre-meal meetings.
Advises supervisor of any complaints.
Responsible for cash handling and the accuracy of receipts at day's end.
Incorporates safe work practices and safe food handling standards.
Completes side-work (delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris, etc).
Qualifications
Required Skills
Must be of legal age to serve alcoholic beverages (May vary by state)
Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
Ability to enforce company policies and laws and regulations regarding consumption of alcohol.
Physical Demands & Work Environment Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
Lift up to 25 lbs. regularly; up to 50 lbs. occasionally and to lift overhead and push/pull, move lighter objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Indoor conditions that may be warm.
Work near: grill and fryer.
Noise level in the work environment is frequently loud.
Banquet Server FT $15.00hr - Marriott Crabtree, Raleigh, NC
Server and hostess job in Raleigh, NC
We are hiring Banquet Servers! Starting Rate: $15.00 per hour
We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It's our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.
Responsibilities:
• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Dining Server
Server and hostess job in Durham, NC
Job DescriptionDescription:
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
Competitive wages, training, and growth opportunities.
Early access to paycheck (pay on demand).
Health, Dental, Vision, and Life Insurance.
Paid Vacation, Holidays, and Sick Leave.
401K with company match.
Free meals at work.
Employee Assistance Program.
Generous Employee Referral Program and more.
POSITION SUMMARY
As a Server in our community restaurant, you are responsible for delivering exceptional dining experiences to our senior residents by providing friendly, professional, and efficient service during meals and special events. This role ensures residents' dietary needs and preferences are met while fostering a welcoming and inclusive dining environment. In this role, you will build meaningful and rewarding relationships with our residents. We offer a supportive work environment, flexible schedules, and growth opportunities.
KEY RESPONSIBILITIES
Greet residents and guests warmly, creating a positive dining atmosphere.
Take meal orders accurately and deliver food and beverages promptly.
Ensure meals are served according to residents' dietary requirements and preferences, including portion sizes and special requests.
Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile.
Prepare the dining room before each meal by setting tables with linens, utensils, and glassware.
Clear tables promptly after meals, ensuring cleanliness and organization.
Reset tables for the next meal service.
Communicate resident feedback and requests to the Culinary Director or kitchen staff.
Follow all food safety and sanitation guidelines, including proper handling of food and beverages.
Ensure compliance with local health department regulations and Cogir senior living standards.
Requirements:
CANDIDATE QUALIFICATIONS
Education and certificates:
A high school diploma or equivalent is preferred but not required.
A Food Handler Card with an understanding of kitchen sanitation and food codes is a plus.
Experience, Competencies, and Skills:
At least 6-12 months of experience in a serving, hospitality, or customer service role is a plus.
Previous experience in senior living, healthcare, or hospitality settings is highly desirable.
Strong interpersonal, communication, and teamwork skills.
Friendly, patient, and professional demeanor
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong attention to detail and commitment to excellent customer service.
Availability to work flexible shifts, including weekends and holidays.
Banquet Server
Server and hostess job in Durham, NC
Job Details 522 - Durham Hilton - Durham, NC Full Time AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Responsible for assisting with the set up and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
Line out supplies as directed for future functions as needed.
Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Banquet Personnel when need.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage equipment, e.g., coffee maker.
PHYSICAL DEMANDS
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Lifting Fifty (30) pounds maximum.
Constant standing & walking required.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Banquet Server | Full-Time | Carolina Club UNC Alumni
Server and hostess job in Chapel Hill, NC
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.
This role pays an hourly rate of $7.25-$11.00 and is tip eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
* Ability to read and understand Banquet Event Orders.
* Ability to carry at least 8 entrees per tray.
* Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
* Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
* Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service.
* Maintain and inventory for both food and beverage stations.
* Maintain all event areas and front of house staging areas in a tidy and organized manner.
* Participate in both setup and cleanup of food and beverage service items.
* Ability to work independently during slower times
* Perform safe work by helping to provide a safe and clean work environment.
* Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
* Ability to work a flexible schedule, including nights, weekends and select holidays.
* Must be detail oriented to ensure that work is accurate and complete.
* Ability to mutli-task.
* Ability to handle and move objects.
* Must have a customer-focused, positive and professional attitude.
* Ability to read with oral and written communications skills in the English language.
* Knowledge of basic arithmetic (addition, subtraction, multiplication and division).
* Must be able to stand for extend periods of time.
* Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
* Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
* Must be punctual with consistent attendance.
* Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.
Qualifications
* High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
* Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
* Must be at least eighteen years of age to serve alcoholic drinks.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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