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The differences between server engineers and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a server engineer and a technical support engineer. Additionally, a server engineer has an average salary of $105,940, which is higher than the $85,716 average annual salary of a technical support engineer.
The top three skills for a server engineer include windows server, powershell and linux. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.
| Server Engineer | Technical Support Engineer | |
| Yearly salary | $105,940 | $85,716 |
| Hourly rate | $50.93 | $41.21 |
| Growth rate | 5% | 10% |
| Number of jobs | 142,173 | 184,542 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 63% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
A server engineer specializes in designing and developing server structures in a company, ensuring accuracy and client satisfaction. They typically work together with technicians and specialists to analyze and assess existing systems to identify their strengths and weaknesses, implement solutions in problem areas, provide technical support, and develop strategies to optimize operations. Furthermore, as a server engineer, they are also in charge of installing and performing regular maintenance checks on servers, coordinating corrective measures in a prompt and efficient manner.
A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
Server engineers and technical support engineers have different pay scales, as shown below.
| Server Engineer | Technical Support Engineer | |
| Average salary | $105,940 | $85,716 |
| Salary range | Between $76,000 And $146,000 | Between $61,000 And $119,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Meta | Meta |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a server engineer and a technical support engineer in terms of educational background:
| Server Engineer | Technical Support Engineer | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 63% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between server engineers' and technical support engineers' demographics:
| Server Engineer | Technical Support Engineer | |
| Average age | 43 | 42 |
| Gender ratio | Male, 91.9% Female, 8.1% | Male, 83.3% Female, 16.7% |
| Race ratio | Black or African American, 8.4% Unknown, 5.0% Hispanic or Latino, 12.1% Asian, 12.1% White, 62.1% American Indian and Alaska Native, 0.3% | Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |