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  • Park Services Associate

    Six Flags Great Adventure 4.1company rating

    Service advisor job in Jackson, NJ

    Our Park Services team helps the park sparkle! You're constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape and sanitary. Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following: Trash can lids Park benches Patio table seats Lockers Hand rails Restrooms Door handles Qualifications: MUST BE AVAILABLE WEEKENDS Must be 14 years and older (Subject to change at any time). Must have good customer service skills. Must be able to read and understand English. Must be able to give directions. Must be able to read chemical labels and Safety Data Sheets of cleaning substances. Must be able to stand for long periods and walk the park on a continual basis. Must be able to work in all weather conditions. Must be able to lift up to 25 pounds. Must be able to carry a backpack. Must be able to wear PPE. Must be able to manage multiple tasks and to execute quickly. Must be able to work varied hours, including nights, weekends and holidays.
    $25k-32k yearly est. Auto-Apply 1d ago
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  • Customer Service Fundamentals JOB Training Program

    Year Up United 3.8company rating

    Service advisor job in Trenton, NJ

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Trenton area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Business Operations - Project Management - IT Support - Application Development - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
    $35k-40k yearly est. 1d ago
  • Customer Service Representative

    Ascendo 4.3company rating

    Service advisor job in Freehold, NJ

    Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services. Responsibilities: Customer Support: Handle incoming calls, emails, and inquiries from customers regarding waste disposal services. Provide accurate information about service offerings, pricing, scheduling, and service area coverage. Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively. Problem Resolution: Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc. Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer. Documentation and Data Entry: Maintain accurate customer records, service logs, and documentation of interactions using our CRM system. Update customer accounts with relevant information, service changes, and billing updates. Billing and Payments: Assist customers with understanding billing statements, payment options, and account balances. Process payments, set up payment arrangements, and manage customer accounts receivable inquiries. Customer Education: Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives. Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability. Cross-functional Collaboration: Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues. Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement. Requirements: Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries. Excellent communication skills (verbal and written) with a strong customer service orientation. Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite). Strong problem-solving skills with the ability to handle challenging situations professionally and calmly. Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively. Preferred Qualifications: Knowledge of waste management practices, recycling processes, and environmental regulations. Previous experience using waste management software or ERP systems. High school diploma or equivalent; additional education or certification in customer service or related fields is a plus. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Edward Beller
    $31k-36k yearly est. 6d ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service advisor job in Trenton, NJ

    Share: share to e-mail Job Title: Customer Service Associate . Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1071 Whitehorse Avenue, Hamilton, NJ 08610 Share: share to e-mail
    $27k-37k yearly est. 6d ago
  • Customer Service Representative

    A. Duie Pyle, Inc. 4.5company rating

    Service advisor job in Elizabeth, NJ

    A. Duie Pyle is seeking a Customer Service Representative to join our team to serve as a key point of contact for both internal and external customers. This role is responsible for managing inquiries, scheduling shipments, handling requests, resolving issues and ensuring clear, timely communication to deliver exceptional customer service. Why Pyle? Weekly pay every Friday via direct deposit 10:30 AM - 7:00 PM; Monday-Friday Paid vacation, PTO, and annual holidays Medical, Dental, Vision and Life Insurance 401(k) with Company Match; Annual Profit Sharing (100% employer paid) Short Term and Long Term Disability Wellness Programs for yearly benefits discount Simply put, Pyle People Deliver. Since 1924, A. Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success. If you're ready to build a career with a company that continues to lead the supply chain and logistics industries, we'd love to hear from you. To be qualified for this position, you should possess the following: 1 year of prior customer service experience preferred Experience in a fast-paced work environment; strong attention to detail Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays Customer Service Representative responsibilities include, but are not limited to: Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues Scheduling delivery appointments and handle re-consignments Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments Ensuring the accurate billing of shipments Compiling and delivering custom reports; performing daily audits of reports Documenting all customer interactions for follow up and record keeping purposes Assisting customers with "My Pyle" registration and utilization of our web site Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, "Make Busy" %, Contacts per Hour) For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $34k-41k yearly est. 4d ago
  • Customer Success Specialist

    Net2Source (N2S

    Service advisor job in Somerset, NJ

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-76k yearly est. 1d ago
  • Customer Service Representative

    Conduent Incorporated 4.0company rating

    Service advisor job in Newark, NJ

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying. What you get: Full-time Employment with Benefits day one including paid Holidays. $16.50/hr Bilingual in Spanish $17.50/hr Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $16.5-17.5 hourly 6d ago
  • Customer Service Representative

    Chubb 4.3company rating

    Service advisor job in White House Station, NJ

    The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal.
    $34k-42k yearly est. 6d ago
  • Customer Service Representative

    Connections Personnel

    Service advisor job in White House Station, NJ

    Connections Personnel is hiring for a Direct Hire Customer Service Representative for a four-generation owned family business that has been a recognized leader and innovator in the garage door industry located in Whitehouse Station, NJ. Company is the world's oldest manufacturer of sectional garage doors that is still owned and operated by the founding family. Looking for a candidate that has 2+ years of customer service experience in a manufacturing environment. RESPONSIBILITIES: Answer incoming calls. Following up with clients via email and phone. Verifying orders. Process orders from distributors. Entering data to process orders. Must have Word and Excel. General office work and filing. Process purchase orders. REQUIREMENTS: At least 1 -2 years of customer service experience in a manufacturing environment. Microsoft Word, Excel and Outlook. Bilingual Spanish is a plus but not required. High School Diploma. Drug test and background check will be done prior to starting. SCHEDULE: M - F 8 am to 4:30 pm, 30 minute lunch Benefits: Medical, Dental, Vision & 401K + other perks. SALARY: $20.00/hr-$22.00/hr depending on experience. For immediate consideration please apply online at: https://connections.securedportals.com/apply/
    $20-22 hourly 1d ago
  • Customer Service Representative (On-Site) - NJ

    FOCO 4.0company rating

    Service advisor job in Piscataway, NJ

    This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
    $30k-38k yearly est. 1d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Service advisor job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 4d ago
  • Customer Support Representative

    DOWC

    Service advisor job in Parsippany-Troy Hills, NJ

    About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ. Customer Support Professional - Job Summary At DOWC, we are committed to delivering exceptional service to our customers and dealer partners across the automotive industry. We are seeking a Customer Support Professional who thrives in a fast-paced call center environment and takes pride in resolving issues with accuracy, empathy, and professionalism. This role is ideal for a customer service professional who enjoys problem-solving, working with structured processes, and being part of a collaborative, performance-driven team. What You'll Do: As a Customer Support Professional, you will serve as a key point of contact for customers calling with warranty-related questions and claims. Your responsibilities will include: Answering inbound customer calls in a high-volume call center environment Assisting customers with automotive warranty claims, coverage questions, and general inquiries Accurately documenting call details, claim information, and resolutions in internal systems Researching policy information and providing clear, compliant explanations to customers Resolving customer concerns efficiently while maintaining a positive and professional tone Escalating complex or unresolved issues appropriately and following through to resolution Meeting or exceeding quality, productivity, and attendance standards Collaborating with team members and leadership to continuously improve the customer experience What We're Looking For: 2+ years of experience in a call center, customer service, or support role Strong verbal communication and active listening skills Ability to handle a high call volume while remaining calm and customer-focused Excellent attention to detail and ability to follow structured processes Comfortable navigating multiple systems and documenting information accurately Professional, reliable, and solution-oriented mindset Automotive, insurance, warranty, or claims experience is a plus (but not required) Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer: Competitive compensation Medical, Dental, Vision, 401k matching, Life Insurance, ancillary benefits PTO and Sick Time Corporate events, team and culture building activities, extracurriculars, employee awards and recognition, company trips and more! DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance
    $38k-48k yearly est. 5d ago
  • Customer Service Representative

    Insight Global

    Service advisor job in Raritan, NJ

    3 month contract starting *********** 3+ years of B2B customer service experience in a professional setting. Proven experience in order processing, management, and entry in SAP. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to manage multiple priorities and meet deadlines. Pharma/Healthcare industry experience is a plus.
    $30k-39k yearly est. 1d ago
  • Customer Service Team Member

    Cedrus Management

    Service advisor job in Newark, NJ

    Cedrus Management is a customer relations firm in the Lyndhurst, NJ area that specializes in innovative sales solutions that capitalize on quality customer service and direct communication. We take pride in a customer service and sales approach that hones in on the customer's needs, wants, and ultimate satisfaction. Although the sales industry typically involves mass media outreach campaigns, we believe that the best way to ensure long-term customer retention is to provide thoughtful, hands-on, and ongoing sales and customer support that adequately meets customer needs while exceeding their expectations. Due to our personalized approach to customer service, we have seen substantial growth in our profit margins and customer acquisition over the last year. We are now aiming to expand our operations into 5 new locations over the next 18 months and to continue to acquire new markets and customers across the country. Because of these goals, we are in need of new Customer Service Team Members to join our up-and-coming team! As a Customer Service Team Member with Cedrus Management, your core responsibilities include forging quality relationships with prospective customers, assisting in the scheduling of installation appointments, troubleshooting customer inquiries and closing sales. You will learn vetted sales techniques, customer service strategies, and customer relations methods that will help you be successful in this role. Responsibilities of a Customer Service Team Member: Build lasting relationships with customers by providing accurate product information and suggesting products that effectively solve their concerns Stay up-to-date on all available products, services, and promotions to ensure the most accurate information is presented to prospective customers Act as the liaison between customers and the company, collecting valuable feedback and passing along critical information Assist customers in analyzing options, processing orders, placing requests, and scheduling delivery and installation dates Troubleshoot all customer issues regarding pricing, billing policies, coverage issues, and customer service disputes Qualifications of a Customer Service Team Member: Previous experience in sales and/or customer service, preferred Outgoing personality, able to communicate effectively with all kinds of people Strong work ethic, desire to learn and grow with a company Ability to take and implement constructive feedback when necessary Multilingual candidates are encouraged to apply Powered by JazzHR
    $26k-35k yearly est. 4d ago
  • Client Services Advisor

    Hamilton Jewelers 3.8company rating

    Service advisor job in Princeton, NJ

    The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professionals, introducing them to service clients who may be interested in making an additional purchase while in the store. The Client Service Associate must actively listen with compassion and speak with authority to both understand client needs and convey expertise. This position may be required to work weekends, some holidays, and peak sales periods. Responsibilities Take in client repairs and enter into Hamilton's proprietary repair system. Communicate with clients to explain full range of options for service and repair, as well as process for repair and the type of work they can expect will be done. Utilize pre-set pricing guides to estimate repair costs at the point of take-in. Ensure proper processes are followed throughout the entire take-in interaction. Properly document client property, file appropriately, and update systems as needed. Utilize Hamilton Service Standards and communication skills when working with clients to ensure client satisfaction and exceeding of expectations. Ensure that any client service issues are handled utilizing all appropriate resources and in a timely fashion to guarantee complete client satisfaction. Satisfy customer requests for information or assistance in selection, service or concerns in a timely manner. Follow up with clients as-needed to inform them of repair status. Follow up with Hamilton team members as needed to check on status of repairs or provide updates so that everyone can remain informed of necessary information. Coordinate data entry, reports, appraisal information and follow-up to clients and vendors. Contact clients upon completion of their repair to inform them of status and schedule a pick-up or delivery. Work as a team with the sales professionals, service professionals, and management in the store to create the best possible experience for clients and coworkers. Skills Basic computer proficiency and ability to learn proprietary back-end systems. Commitment to company standards and values. Ability to multi-task and to work with a diverse client base. Ability to stay composed and collected under pressure, or in client-facing situations. Excellent product knowledge, client service and problem resolution skills. Excellent verbal and written communication skills. Exceptional interpersonal communication skills through telephone, digital, and face-to-face mediums. Strong organizational skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Ability to work collectively with team members. Ability to handle and work with high value merchandise. Education & Experience High school diploma or equivalent (GED) and 1 year of relevant experience. Equivalent combination of education and experience will be accepted. Experience in high-end jewelry or luxury environments. Experience in high-end client service roles. Education from the Gemological Institute of America (GIA) or other related degrees (e.g., AGS). Physical Requirements Physical activity not limited to: reading, writing, walking, walking up and down stairs, standing, sitting, kneeling, lifting up to 25lbs.
    $38k-54k yearly est. 3d ago
  • Financial Services Consultant

    Affinity Federal Credit Union 4.2company rating

    Service advisor job in New Providence, NJ

    In order to continually provide our members with the highest level of service, Affinity FCU is seeking an experienced, results oriented and service focused individual to join our team of professionals at our branch location in New Providence , NJ . The starting salary range for a new hire in this role is $57k-$60k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Financial Services Consultants are responsible for delivering an exceptional member experience, build and deepening relationships, and helping consumer and small business members succeed financially. Successful candidate will engage members in conversation and ask questions to understand what's most important to them to determine what product, service and/or digital options align with their needs making banking easier for them while helping to improve their overall wellbeing. Position will also be responsible for opening new accounts, enrolling new members in digital solutions during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction and to improve their financial well-being. Successful candidate must be technologically savvy, especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity's corporate objectives. General Requirements: 3 - 5 years banking experience in a platform role is required. Prior CRM experience, preferably Salesforce, is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience is essential. Affinity strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer. Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we've created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability or sexual orientation. Explore career opportunities with Affinity and "Belong to something better." Please scroll down and read the Applicant Statement in its entirety. Applicant Statement I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered. I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless. I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check . I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check . I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union. I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment. If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing. I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations. I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company's established hiring practices. By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.
    $57k-60k yearly Auto-Apply 14d ago
  • Risk Services Consultant - NYC/Jersey City/Long Island

    Philadelphia Insurance Companies 4.8company rating

    Service advisor job in Jersey City, NJ

    Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Risk Services Consultant - Jersey City | NYC | Long Island | to join our team. Summary: Provides technical expertise in a specialty area. Consults with underwriters and insureds about significant loss prevention programs within area of expertise. A typical day will include the following: Performs risk analysis studies in order to maintain maximum protection of an organization's assets. Delivers risk management and loss prevention programs in a given product area. Conducts loss control surveys, analysis and recommendations for complex risks in a given product area. Communicates with agents, insureds and underwriters about specific risks as well as any trends in loss prevention issues in a given product area. Maintains up-to-date technical knowledge of safety legislation and regulation as well as current loss experiences for a given product area. Qualifications: Bachelor's degree from four-year college or university. Degree in Safety, Engineering or related field/equivalent desired. Seven to Ten plus years previous related experience. Designations such as CSP (Certified Safety Professional) or ARM (Associate in Risk Management) desired. Working knowledge of Microsoft Office applications. *Territory: New York City + 5 Boroughs; Long Island, NY; Jersey City, NJ. Salary Range: $90,226.00 - $100,840.00 Ultimate salary offered will be based on factors such as applicant experience and geographic location. This position is eligible to participate in the Company's Annual Incentive Performance Plan. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at *****************************************
    $90.2k-100.8k yearly Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Newark, NJ

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $29k-36k yearly est. 8d ago
  • Service Dispatcher

    Precision Garage Door of North Jersey 4.0company rating

    Service advisor job in Plainsboro, NJ

    Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!
    $36k-44k yearly est. 3d ago
  • Service Dispatcher

    Meenan Oil Co LP 4.0company rating

    Service advisor job in Newtown, PA

    Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
    $28k-36k yearly est. 3d ago

Learn more about service advisor jobs

How much does a service advisor earn in Franklin, NJ?

The average service advisor in Franklin, NJ earns between $38,000 and $130,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Franklin, NJ

$71,000

What are the biggest employers of Service Advisors in Franklin, NJ?

The biggest employers of Service Advisors in Franklin, NJ are:
  1. Lithia & Driveway
  2. Walmart
  3. Foley Co
  4. OPEN ROAD
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