Service advisor jobs in Mableton, GA - 2,250 jobs

Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation M-F (8-4pm) 6-month contract to hire Required Skills & Experience • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • At least 1 year of customer service experience • 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Job Description: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day to Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Compensation: $19.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

The Customer Support Specialist supports the onboarding, coordination, and ongoing success of ACT dealer and reseller relationships. This role focuses on execution, administration, and coordination rather than independent decision-making. The position works closely with sales, service, data, and accounting teams to ensure timely dealer setup, system rollouts, and responsive customer support in compliance with California wage and hour requirements. Responsibilities: Support onboarding of new dealer relationships, including documentation, system setup, and coordination with internal teams. Participate in dealer meetings and calls alongside Dealer Development Managers. Collect and process dealer paperwork such as supplier codes, credit applications, and resale certificates. Enter and maintain accurate dealer and customer data in CRM (Microsoft Dynamics). Assist with system rollouts and dealer training related to ACTview, Battview, warranties, RMAs, and technical requests. Produce routine reports from connected devices and dealer sites. Serve as a liaison between dealers and internal teams (sales, service, engineering, data/NOC, accounting). Support periodic business reviews by compiling summaries, reports, and action items Monitor dealer parts stocking activity and flag gaps or issues to leadership. 25% Regional travel in the Southeast and occasionally Northeast and Midwest All other duties as required. Skills / Other: Strong organizational and time-management skills with the ability to handle multiple requests. Clear and professional written and verbal communication skills. Customer-service mindset with attention to detail. Ability to follow established processes and escalate issues as needed. Proficiency in Microsoft Excel and Word; CRM experience preferred. Ability to work effectively with cross-functional and remote teams. Education/ Training: High School graduate or equivalent, required.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated and qualified Customer Service Representatives * to work full-time on-site in our world-class contact center in Morrow, GA *. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our client's cardholders who are calling in for support with their pre-paid cards or with inquiries related to fraudulent activities and suspicious transactions involving their credit cards. You will handle inbound customer inquiries, resolve issues, and assist customers with card-related matters. You will also play a critical role in mitigating fraud risks by identifying and investigating potential fraudulent incidents, providing support to affected cardholders, and taking appropriate actions to protect their accounts and personal information. You will be a crucial link between our client and their customers, ensuring a positive and seamless cardholder experience. * Key Responsibilities: * * Customer Support: Handle inbound calls from cardholders and address their inquiries, concerns, and issues promptly and professionally. Provide accurate information about card features, usage, and benefits. * Problem Resolution: Troubleshoot and resolve customer issues related to card activation, balance inquiries, transaction disputes, lost or stolen cards, PIN resets, and other card-related matters. Utilize available resources and systems to efficiently resolve problems * Fraud Investigation: Receive and process inbound calls from cardholders who report suspicious transactions, unauthorized charges, or potential fraud on their accounts. Conduct thorough investigations to determine the legitimacy of these claims * Transaction Verification: Utilize available tools and resources to verify the authenticity of suspicious transactions, identifying potential patterns of fraudulent activity. * Account Maintenance: Assist customers with updating their account information, verifying identity, and ensuring compliance with security and regulatory requirements * Promote Additional Services: Educate customers about additional services, promotions, and rewards associated with their pre-paid cards, with the aim of increasing customer satisfaction and loyalty. * Fraud Prevention Education: Educate cardholders on best practices for protecting their accounts, recognizing common fraud schemes, and utilizing security features to ensure a safe card usage experience. * Compliance: Ensure adherence to company policies, procedures, and industry regulations to safeguard customer information and maintain data privacy. * Documentation: Maintain accurate and detailed records of all customer interactions, inquiries, and resolutions in the call center database or CRM system. * Operating hours * * Monday-Sunday from 7 am-12am EST **** You must be available to work anytime during center operating hours including Saturdays, Sundays and holidays **** * Training * * Monday-Sunday from 7am-12am EST **** You must be available to attend 100% of your training, no time can be missed **** * What You Bring * * High school diploma or equivalent; further education or relevant certifications are a plus. * Proven experience in a call center or customer service environment, fraud detection, risk management, or financial services. * Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely. * Strong analytical skills with the ability to detect and investigate suspicious patterns and transactions. * Empathetic and patient approach when dealing with customer inquiries and concerns. * Strong problem-solving skills and the ability to think on your feet to resolve customer issues effectively. * Familiarity with the payment industry, prepaid cards, or financial services is advantageous but not required. * Ability to work in a fast-paced environment and handle a high volume of customer interactions while maintaining composure and professionalism. * Basic computer literacy and proficiency in using customer service software and systems. * Flexibility in working shifts, as call centers often operate 24/7. * What you will get * * Full Health Insurance (Medical, Dental, & Vision) * Fun Work Environment * Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran * Cell phone benefits for employees - $25/month per line for unlimited phone, text and data. **Restriction may apply * Referral for Life Program ™- The referee receives a residual bonus every pay period If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday-Friday 7:30am-4:30pm with 1-hour lunch break The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Cumming, GA This position does not requires you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, Verifying or recording identity of patient or donor and converses with patient or donor. Maintaining Refrigerator and Freezer temperatures. Maintain a safe, secure, and healthy work environment, Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation required Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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This position is responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. Qualifications: General Experience Minimum 1 year of relevant work experience. Good command of English Language. Familiar with PC applications and MS Office tools Managerial Experience Not applicable The hourly wage for this position is $20.78. Candidates are eligible for the following benefits: • PTO • 6 days sick time • 8 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program Responsibilities: This position is responsible for, Operational Process and manage customer orders efficiently and accurately in accordance with established procedures and protocols; and timeliness with high accuracy to meet customer expectations and cost-effectiveness. Maintain accurate and up-to-date records of customer orders and communicate any changes or issues to relevant stakeholders. Proactively address service issues with the respective stakeholders; escalate more complex cases to more senior colleagues and Supervisor/Manager. Escalate non-conformance issues for interventions and corrections. Respond to queries from various stakeholders. Cooperate with service providers (2PL/3PL etc.) to resolve warehouse, customs or trucking issues to ensure timely delivery of orders. Ensure all processes are documented and updated SOPs are reviewed after Logistics Analysts' updates. Any other responsivities as assigned by Supervisors/Managers. Stakeholders Management Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met. Continuously identify service gaps, give recommendations and implement solutions to enhance greater customers' satisfaction. Develop and maintain strong relationships with customers to promote repeating business and customer loyalty. Work collaboratively with cross-functional teams to achieve common goals and objectives. Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately. Maintain and build strong relationships with vendors and suppliers.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 4-7 years Additional Information Previous experience required and will need to provide references Employment Position: Full Time Salary: $45,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 30519

DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities, including Atlanta, that Leases/Rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities. An appreciation for the pros and cons of start up culture is a must. Our goal is to deliver superior customer service, respect, expertise and responsiveness to our customers. As stewards of our company, you will be responsible for awarding every customer with a positive rental experience. Position Summary: You're the first face our customers see, the friendly voice that guides them, and the problem-solver who keeps everything running smoothly! As a Customer Experience Rockstar, you'll provide top-notch service, help drivers get behind the wheel, and make sure every rental experience is stress-free and smooth. From handling bookings to solving rental hiccups and keeping our fleet in check, you'll juggle multiple responsibilities while keeping things fun and efficient. You'll also work closely with our service team and managers to ensure drivers always have the ride they need. If you love working with people, enjoy a fast-paced environment, and thrive on making things happen, this is the perfect role for you! Essential Duties and Responsibilities (include, but are not limited to the following): Helping rideshare drivers get the perfect vehicle for their needs Managing and maintaining our fleet to keep cars road-ready Problem-solving and assisting drivers with any issues they face Keeping things running smoothly in a fun, startup atmosphere Qualifications Required: Strong organizational, time management, and multitasking abilities. Proficient in Microsoft Office, Google Suite, or similar tools. Detail-oriented with accuracy in handling documents. Exceptional communication and relationship-building skills. High school diploma or GED required; admin/logistics experience is a plus. Must be 21+, pass background & drug screenings, and have a valid driver's license with a clean record. Flexible schedule, including evenings, weekends, and holidays. Work Environment: Typical work environment includes desktop computing work using typical desktop computing equipment (laptop, keyboard, mouse, monitors, desk, chair) in an office environment and/or remote workspace environment. Physical Demands: Ability to sit and use typical desktop computing workspace equipment - e.g. mouse, keyboard, monitor, phone - for extended periods of time. Manual dexterity to operate a typical desktop computing workstation. Ability to communicate both verbally and in writing, using virtual meeting and communication tools such as email, Google Meet, and Slack. Ability to lift and carry up to 15 pounds, if required. Reasonable accommodations will be made for qualified individuals with disabilities. Location: Atlanta, GA (required) Salary: $48,000 - $60,000/year; depending on experience. Equal Employment Opportunity: Whip is proud to be an equal-opportunity employer. Whip is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding status, or related medical conditions), age, sexual orientation, national origin, ancestry, marital status, military or veteran status, genetic information, disability (including physical or mental disability, medical condition, or medical leave), or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Consistent with our commitment to equal employment opportunity, Whip will make reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to perform the essential functions of your job due to a disability, please contact People Operations at ************************ to request an accommodation. This EEO statement reaffirms our commitment to providing a workplace free from discrimination and harassment, in accordance with all applicable laws. We encourage all qualified candidates to apply for employment opportunities at Whip. Compliance with Laws: Whip employees are expected to comply with all federal, state, and local laws. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this position. Essential duties and responsibilities may be added or modified as necessary at any time.

This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************

ADP is hiring a Service Delivery Consultant II. Do you get a crazy amount of joy being able uncover and deliver creative solutions to complex problems? Are you excited by the prospect of overcoming challenges, thinking dynamically, and taking risks to help your team and your clients accomplish greatness? Do you thrive in a collaborative, forward thinking technical support environment? Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself! In this role, you will be relied upon as a subject matter expert in all things Autopay/Mainframe first and foremost however, you will also serve as a primary support liaison between COS, internal partners and clients, providing application, and technical support for all versions of ADP's product offerings all while delivering “first class” service to your clients. You carry the weight of ADP's service reputation and client satisfaction in your hands. If you don't like monotony, keep reading! While there will be similarities in the solutions you propose and own, every day will be different because the questions you receive will vary across your client accounts, as will the solutions you provide. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training and 1-on-1 mentorship process will help to set you up for success! To thrive in this role, you must preferably have working knowledge of Autopay. You will quickly adapt to technically challenging, sometimes ambiguous situations, but will also think like a teacher with a drive to collaborate with your internal payroll teams, helping them to understand complex, technical situations in a high level, educational way that they can understand. You will also have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our internal teams and our clients to understand and take action on. As a result, the collaborative partnerships that you develop and your ongoing commitment to learning and resolving issues will flourish. Pace should not scare you nor should you shy away from multi-tasking. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos WHAT YOU'LL DO: Responsibilities Your primary role is to provide technical support and assistance to our Managed Payroll Teams, Clients, Relationship/Success Management, Implementation, and COS Shared Services groups. You'll resolve client application questions or problems in the area of system set up, product functionality, security set-up, workflow and product enhancements in addition to other service issues in the complex arena of payroll and HR. You'll use your knowledge and/or expertise of tools including; Autopay, PTCS, MR2000, PMEI, iServ, PMF, CEH, Siebel CRM, Enterprise, Vantage, ADPR, iProducts, and SMS/Netsecure to creatively resolve a miriad of possible escalations/issues. Provide mentorship to the Service Delivery Consultants I & IIs. Collaborating with multiple departments to better service our clients. TO SUCCEED IN THIS ROLE: Requirements At least 1-2 years of experience in a customer service environment. Working knowledge of Autopay/Mainframe.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Bilingual preferred Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As the leader of a Client Services Team, you will offer excellent customer service by drawing on insurance experience to manage insurance verification processes for customers, utilizing sophisticated computer applications, the Internet and personal interaction. Monitor daily workload and manage client project priorities, communicating any changes to operations work groups as needed to get priority tasks accomplished. Provide customer service for incoming and outgoing calls from clients, vendors, agents and brokers. Accurately process client requests, certificates of insurance, and account information while utilizing data entry and phone skills. Apply appropriate leadership skills for your Client Services Team to achieve productivity, mail service levels, and accuracy. 1. Customer Service a. Handle Client Phone Calls. High Availability to Customers. * Point person for all contact with Client. Develop a strong relationship with Client that gains trust and confidence in their decision to use our services. b. Provide insurance related detail & explanation to Customer questions c. Act as liaison between Client & Vendor to relay insurance coverage related issues d. Streamline process for large vendors with multiple locations to achieve efficient work flow e. Guide Client Service Analyst: * Communicate with agents to clarify or verify information provided on certificates * Contact vendor via phone, email or letters to explain deficiency issue and what is needed in order to comply with Client requirements. * Mentor & Train new CSA so that they provide excellent customer service 2. Account Maintenance a. Waiver Requests, Financials, Cancellations, Reinstatements, and etc. b. Account Modification; Review of Deficiencies c. Account research, Data Repairs, General Documents, etc d. Email to Client and all related account tasks. e. Client Projects - monitor any client projects and ensure daily workload changes are made so that these are completed in a timely manner f. Client website expertise and maintenance * Review reports for accuracy * Field client calls regarding problems they are experiencing with the website (navigation, reports, data entry, etc.) g. New client implementations * Support Implementations team as needed * Review client spreadsheets, requirements, & business rules for accuracy * At startup, monitor all aspects of workflow to ensure correct account setup h. Audit Redbooks, create necessary updates per client correspondence and update Redbooks. 3. Quality Assurance / Auditing a. Review quality reports and provide feedback to Client Services Team b. Assist in QA administration as requested by supervisor 4. Employee Administration a. Address employee concerns or issues (including performance, attendance, tardiness, productivity, accuracy, etc.) following Ebix BPO procedures of coaching, verbal warnings, written warnings, and terminations. b. Review employment applications and conduct interviews according to Ebix BPO guidelines to make new hire recommendations. c. Complete timely performance reviews of team members. d. Complete timely performance reviews of team members - CSAs - including 90, 180 day and yearly reviews and recommending raises. 5. Data Entry, Letter Printing, Daily Reports, as needed 6. Relay to Marketing areas of potential revenue growth from clients or vendors for follow-up. 7. Performs other duties as deemed necessary and/or as assigned 8. Pursue professional and insurance growth. 1. Customer Service: Ensures all issues raised by Customer and Vendor are addressed to their satisfaction, per company standards, and in a timely manner. 2. Ensure that daily account maintenance tasks are handled per company standards & procedures. 3. Minimum Performance Requirements: a. Service Levels * Priority emails & faxes (hand delivers) - 24 hours * Emails, Faxes, Regular Mail, and Client Mail - 5 days b. Quality Assurance Evaluations: Review and complete within 1 week Has authority to perform the duties outlined in this job description. Has no monetary authority. Refer to supervisor for issues that involve client or operational issues (i.e.: special projects requiring lengthy time and multiple staff). 1. Sufficient blend of proven insurance knowledge, experience, coursework and credentials (which may include P&C producer's license, CISR or similar credentials). College degree preferred. 2. Must be able to communicate professionally on the phone as well as in written correspondence. Emphasis on excellent customer service. 3. Very good typing & computer skills. 4. Able to work well under pressure to meet deadlines. 5. Must possess strong organizational skills

Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What You'll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid driver's license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential

Job DescriptionSalary: Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What Youll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid drivers license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential

* Salary ranges between $17.00 - $19.50 Benefits include: * Vacation: up to 5 days per year after completion of one full year of service. * Paid Time Off: Up to 4 days per year; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement, benefits, and company holidays. Key Responsibilities: * Maintain the cleanliness of fleet vehicles - interior and exterior * Driving, maneuvering, and parking vehicles * Fueling buses, replenishing fluids, and logging and recording all fluids * Perform light maintenance to shop areas, fueling stations, and related facilities. * Report maintenance issues to supervisor * Other duties as required. Qualifications: * High School Diploma or equivalent * Valid driver's license for a minimum of 3 years * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. * Frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Maintenance / Mechanics / Parts / Utility / Materials Job Type: Full Time Req ID: 6719 Pay Group: 2V9 Cost Center: 55608 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.