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  • Pharmacy Customer Service Rep (Family HealthCare Pharmacy South)

    North Dakota University System 4.1company rating

    Service advisor job in Fargo, ND

    Description & Details: Family Healthcare Pharmacy South is seeking a motivated, experienced Customer Service Representative to join our growing team of innovative professionals. We are a closed door, clinic pharmacy looking for a candidate who will be a positive addition to our team by providing excellent customer service and culturally sensitive patient care. The Pharmacy Customer Service Representative will work under the direct oversight of a Registered Pharmacist to assist patients with ordering and pickup of prescription medications. Pharmacy staff dispense prescriptions, provide patient education on use of medication, perform clinical services related to medication management, maintain patient records, and provide drug and product information to medical providers of the health care center. The pharmacy complies with all state and federal laws regarding the practice of pharmacy. Candidate must possess excellent verbal and written communication skills to work effectively with pharmacy and clinic staff, medical providers, and patients. Work Schedule: Monday - Friday, 8:15 AM to 5:15 PM Advertised Salary: $40,000-$45,000 per year, commensurate with experience Minimum Qualifications: * Knowledge of medical systems * Experience working in direct customer service. * Demonstrated excellent customer service skills. * Demonstrated excellent organizational skills. * Demonstrated excellent communication skills. * Demonstrated ability to collaborate cooperatively with other staff. * Willingness to actively participate in the continuous quality improvement of pharmacy services * Record of excellent job attendance Preferred Qualifications: * Experience in medical or pharmacy setting * Familiarity with insurance programs * Experience with Point of Sale Transactions * Experience working in a diverse, multicultural setting Applicant Materials Required: Resume and cover letter NDSU OFFERS EXCELLENT BENEFITS! Full time employees are eligible for the following benefits: * Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan * Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account * Benefits begin the first of the month following date of hire * Wellness benefits are included for healthy lifestyle participation * Superb Retirement Plan * Employer Contributions range from 7.5% - 12.26% based on position * Basic Term Life Insurance * Tuition Waivers for Employee (three classes per calendar year) * Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver) * Paid Leave - including Annual leave, Sick Leave and 10 paid Holidays * Employee Assistance Program * Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans * More Detailed Information Here: Benefits | Human Resources | NDSU About Us: North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment. NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country. NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live. NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach. Equal Opportunity Statement: NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, ************, ******************. No Smoking Notice: As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Veteran's Preference Notice: This position is subject to North Dakota Veteran's Preference requirements. Reasonable Accommodation Information: North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at ************ or ****************.
    $40k-45k yearly 12d ago
  • Service Advisor

    Valley Imports 3.8company rating

    Service advisor job in Fargo, ND

    Valley Imports is looking for a Service Advisor with great customer service skills to join our team! The Mercedes Benz-Porsche Service Advisor serves as the primary point of contact for high-net-worth clients, ensuring an exceptional, personalized, and seamless service experience. This role requires a strong background in luxury service standards, a proactive approach to client needs, and the ability to build long-term, trust-based relationships. The ideal candidate is polished, detail-oriented, and thrives in a fast-paced, customer-focused environment! Valley Imports strives to be an automotive leader in our community, addressing our customers' needs with the utmost respect, care, and attention to detail. Customer experience scores have ranked us high in the nation one year after the next. Join our service team that will value your skills - apply now! Hours are between Monday-Saturday, 7am-6pm, 45 hours a week, with potential to earn between $65k-$100k+. QUALIFICATIONS (minimum requirements) Education and/or years' experience required: High School Diploma or G.E.D. One to two years' service advisor experience. Two plus years in a luxury client-facing role (e.g., hospitality, retail, automotive, concierge). Valid driver's license and acceptable driving record. Preferred/Required Skills and Abilities: Ability to work with limited supervision. Must be able to manage in a fast-paced work environment. Must have great customer service, interpersonal, and communication skills. Deep understanding of luxury service etiquette and standards. Strong attention to detail and problem-solving skills. Tech-savvy with proficiency in DMS systems and scheduling tools. Supervision of others/decision making aptitude (if applicable): No supervisory responsibilities required with this position. ESSENTIAL FUNCTIONS AND ACCOUNTABILITES Client Experience Management Greet clients with a warm, professional demeanor and provide white-glove service throughout their visit or interaction. Understand and anticipate client preferences, needs, and expectations. Provide personalized service, including coordinating bespoke experiences or product customization. Service Coordination Serve as the liaison between the client and internal departments (e.g., service, sales, logistics). Interface with customers and service technicians to identify and sell vehicle repairs and maintenance. Determine need for repairs and maintenance by vehicle inspection and questioning customer, and by researching service history and computer information. Schedule appointments, manage timelines, and ensure accurate follow-through on all client service requests. Oversee luxury service touchpoints, such as valet, refreshments, and ambiance. Issue Resolution & Follow-Up Handle concerns or complaints with discretion, urgency, and professionalism. Ensure all client issues are resolved promptly and documented appropriately. Conduct follow-up to ensure client satisfaction and retention. Sales & Upselling Recommend premium services, upgrades, or exclusive offerings that align with client interests. Assist in generating revenue through effective communication and upselling strategies. Recordkeeping & DMS Management Maintain accurate client records and preferences in DMS systems. Track client history, feedback, and loyalty activities. Adhere to work schedule and maintain regular attendance. The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description. Key Competencies: Professionalism and discretion Emotional intelligence and empathy Adaptability and composure under pressure High standards of personal presentation Commitment to exceeding client expectations We offer competitive pay and benefits, employee discounts, and paid time off (PTO)! Valley Imports, a subsidiary of W.W. Wallwork, Inc., is excited to hear from you! BENEFITS: Health, Dental & Vision Insurance Health Savings Account Employer-Paid Life Insurance & Long-Term Disability 401(k) & Profit Sharing Plan Voluntary Benefits Flexible Spending Accounts Paid Time Off (PTO) Plan Employee Assistance Program Employee Discounts and Special Events
    $65k-100k yearly 4d ago
  • Service Consultant (Service Advisor)

    Luther Auto 4.9company rating

    Service advisor job in Fargo, ND

    Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short Term & Long Term Disability 401k with Match HSA/Flexible Spending Paid Vacation Growth Opportunities Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $37k-57k yearly est. Auto-Apply 60d+ ago
  • Service Advisor/Writer

    Fix It Forward Auto Care

    Service advisor job in Fargo, ND

    Job Description About us We started Fix It Forward Auto Care 5 years ago as a way to enable our non profit, Fix It Forward Ministry, to solve the transportation issues in our community. Fix It Forward Ministry in making a huge impact in our community with over 400 cars given away and over 900 cars repaired! As amazing is the non-profit side is, Our shop has been focused on fast, top quailty work with amazing customer service and providing a great place to work. This has enabled us to be able to attract amazing people and grow from 2 techs 5 years ago when we started to three large shops and positioned to continue to grow. This provides great career advancement opportunity for our team. We have been voted #1 in Auto Repair in "Best Of" in Fargo/Moorhead for the last 3 years running and #1 in Locals love us Are you a Rockstar Advisor? Then we are looking for you. We are a growing Family owned Automotive service and repair facility that offers it's customers a great experience. We are looking for someone who understands that the auto repair business is not just about repairing cars, but also about building relationships. - Monday through Friday - NO WEEKENDS! - Industry leading pay - Friendly workplace - Ongoing training including top Service Advisor training program available Do you have what it takes to do the job? - Excellent customer service skills - Time Management - Relationship Building - Team Player - Excellent Organization
    $33k-55k yearly est. 22d ago
  • Service Advisor

    Vision Ford-Lincoln

    Service advisor job in Wahpeton, ND

    ⚙️ Service Advisor 🕒 Employment Type: Full-Time 💰 Compensation: Base + Commission 🔧 Job Description: Vision Ford Lincoln is looking for a customer-first, detail-driven Service Advisor to join our high-performing service team! You'll be the trusted guide for our customers-helping them understand their vehicle's needs, recommending solutions, and ensuring every visit is smooth, efficient, and positive. 💬✨ Your ability to communicate clearly, stay organized, and create confidence will directly contribute to the level of service our customers expect from the Vision brand. 🤝 🔑 What You'll Do: 👋 Welcome and assist customers with professionalism and care 📝 Listen to concerns and document repair needs accurately 🧠 Translate technical information clearly and honestly 📞 Keep customers updated throughout their vehicle's visit 🛠️ Collaborate with techs to ensure timely service 💡 Upsell maintenance plans, warranties & service specials ✅ Finalize repair orders and ensure full customer satisfaction 📲 Follow up after service to build long-term relationships Requirements 📌 What You'll Need: 🧍 ♂️ Prior Service Advisor or customer service experience (preferred) 💬 Strong communication + problem-solving skills 🚦 Ability to handle a fast-paced environment with ease 🔍 Basic understanding of vehicle systems and repairs 💻 Comfort with computers and DMS (CDK, Reynolds, etc., a plus) 🎓 High school diploma or equivalent (some college a bonus) 🚘 Valid driver's license & clean driving record Benefits 🎁 What We Offer 💵 Competitive Pay (Hourly plus Commission, monthly and/or quarterly performance bonuses) 📈 Flat Rate Incentive Plan for high performers 🏥 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional 🛡️ Retirement plan with Company Match 🎓 Paid Training & Certification 🏖️ Paid Time Off + Holidays 💸 Employee discounts on vehicles, service, and parts 🤝 Positive Team Culture with real career growth
    $33k-56k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Fargo, ND

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $26k-31k yearly est. 3d ago
  • Service Advisor

    Interstate Companies, Inc. 4.0company rating

    Service advisor job in Fargo, ND

    Job Title Service Advisor Industry Heavy Duty Diesel Truck and Diesel Equipment Repair Shop North Dakota Company Interstate Power Systems Pay Range 2400 2900Hour DOE We are seeking an experienced Service Advisor to join our team who has experience with or works in a heavy duty diesel truck and diesel equipment repair shop The Service Advisor acts as the primary point of contact between customers and the repair shop ensuring exceptional customer service while coordinating repair and maintenance services for heavy duty diesel trucks and diesel equipment This role requires strong communication skills technical knowledge of diesel mechanics and the ability to manage service workflows efficiently This role includes participation in the after hours on call rotation to support our clients needs Responsibilities Customer Interaction Greet customers listen to their concerns and translate technical issues into clear repair recommendations Service Coordination Create and manage repair orders including estimating costs scheduling repairs and coordinating with technicians Technical Communication Act as a liaison between customers and technicians ensuring accurate communication of repair needs and progress Parts and Inventory Collaborate with parts department to source necessary components and ensure timely availability After Hours Support Participate in the on call rotation to handle emergency service requests outside regular business hours Documentation Maintain accurate records of customer interactions repair orders and billing information Quality Control Ensure repairs meet shop standards and customer expectations before vehicleequipment release Upselling Opportunities Identify and recommend additional services or maintenance based on vehicleequipment condition Qualifications Experience Minimum of 2 3 years as a Service Advisor or similar role in a heavy duty diesel truck or diesel equipment repair shop Technical Knowledge Strong understanding of diesel engines hydraulics and heavy duty vehicle systems Customer Service Excellent interpersonal and communication skills with a focus on building customer trust Computer Skills Proficiency with repair shop management software eg ShopKey Procede Mitchell1 and basic Microsoft Office applications Availability Willingness to participate in after hours on call rotation weeknights weekends and holidays as scheduled Problem Solving Ability to prioritize tasks and handle high pressure situations effectively Certifications ASE Service Consultant certification or equivalent is a plus Physical Requirements Ability to stand walk and occasionally lift to 25 lbs in a shop environment Work Schedule Full time position typically Monday through Friday 830am 530pmParticipation in after hours on call rotation required approximately 1 week per month subject to change Benefits Competitive Wages Be paid your worth Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration Military Friendly Hiring IPSRT
    $31k-37k yearly est. 28d ago
  • Customer Service Associate

    Savers | Value Village

    Service advisor job in Fargo, ND

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 1623 38th St SW, Fargo, ND 58103
    $24k-31k yearly est. 60d+ ago
  • Customer Service Associate

    Us Corp2Corp

    Service advisor job in Fargo, ND

    Compunnel Software Group is a New Jersey based premier information technology consulting & services company into this market for nearly two decades now; with close to two decades of experience in IT Industry which includes consulting, development, e-learning etc. Our company is going through a tremendous growth spurt and we are now interested in personnel like you to augment the work force in the company. We have several projects starting that we are staffing for. If you think you would like to become a consultant for Compunnel Software Group Inc., please send me an updated copy of your resume along with a detailed summary of your work experience. I need a phone number to contact you. I look forward to possibly working with you on these positions. We offer specialized services to our clients to meet their business objectives. Successful solutions that are valued by our clients are in industry areas such as pharmaceuticals, telecommunications, banking, finance, manufacturing, publishing and consumer products. Job Description Qualifications Qualifications & Experience: 2+ years of experience in a call center Or fresher's with good communication skills Multiple language skills a plus Technical Skills: Computer proficiency required Internet skills required E-commerce experience a plus Customer Relationship Management Additional Information No sub vendors please !
    $24k-31k yearly est. 60d+ ago
  • Relief CSR Driver

    Vestis Services

    Service advisor job in Fargo, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location-** 206 Northern Pacific Ave N, Fargo, ND 58102 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $23 hourly 31d ago
  • Customer Service Representative - Nights & Weekends

    Planet Fitness-PF Baseline Fitness

    Service advisor job in Moorhead, MN

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-40k yearly est. 26d ago
  • Customer Service Rep(07378) - 1530 1st ave N

    Domino's Franchise

    Service advisor job in Moorhead, MN

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer-focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENEFITS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Renee Forde-State Farm Agent

    Service advisor job in West Fargo, ND

    Job DescriptionBenefits: 401(k) matching Company parties Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a customer relations representative with Renee Forde, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: First point of contact when greeting customers Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process payments Assist Account Managers will follow up service activities Maintain and document accurate records of customer interactions. QUALIFICATIONS: Upbeat and friendly! Ability to relate and carry on conversations with customers. A passion for serving others with a customer centric and team player mindset. Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Full time or part time position available
    $29k-37k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ryan Kill-State Farm Agent

    Service advisor job in Fargo, ND

    Job DescriptionBenefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ryan Kill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 17d ago
  • Customer Service Representative - Fargo, ND

    Kedia Corporation

    Service advisor job in Fargo, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 9h ago
  • Shop Service Writer - Detroit Lakes Store

    L&M Fleet Supply

    Service advisor job in Detroit Lakes, MN

    Job DescriptionShop Service WriterOur Perfect Match:We are looking for someone who loves to communicate with customers & likes to have fun at work, while getting things done. You will also work directly with customers to understand their needs, identify the right products/services, and act as a liaison between our shop technicians & customers. Previous experience and/or knowledge in automotive and/or small engine service & customer service is preferred. If that sounds like you, apply today!Job Type: Part-Time HoursSchedule: Flexible Work Schedule, Varied Shift TimesTargeted Pay Range: $15-18 per hour. (Starting rate of pay varies based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. ) What you'll do in this role:The Shop Service Writer is responsible for providing a high level of customer service at L&M Supplys repair shop/parts counter, including scheduling and tracking the service and repair activities of the tire & lube/small engine repair shop. The Shop Service Writer acts as a liaison between the shop technician and the customer - ordering parts, assisting customers with special orders, providing sales assistance, POS functions, and maintaining the overall coordination of shop operations within the store. Teammate Traits:Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are some traits we look for:Customer-FocusEnsures AccountabilityCollaborativeHonesty/IntegrityDecision-Quality/Decision-Making AbilitiesReliabilityAdvantages for Full-Time Employees:Our Full-Time employees are offered an extensive benefit package including:Health & Dental Insurance Packages 401(k) plan, with a generous employer match of 10%Life & Disability InsurancePaid Time Off - the longer you're with us, the more you get!10% Employee DiscountWellness ProgramAnd much more!At L&M, everyone plays a critical role in creating exceptional, modern-day retail experiences that are firmly rooted in our past. Our unique product line requires knowledgeable and friendly employees to ensure complete customer satisfaction. As we grow, we are committed to remain a small company at heart by treating people according to the Golden Rule. We always want our customers to leave with a smiling face and our staff to love coming to work for us. If you are ready to make a difference as part of our team, apply today!To learn more about L&M Supply, please visit our employment page by clicking HERE
    $15-18 hourly 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Matthew Frederick-State Farm Agent

    Service advisor job in Wahpeton, ND

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off ROLE DESCRIPTION: As an Office Manager with State Farm - Wahpeton, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 30d ago
  • Service Advisor

    Interstate Companies, Inc. 4.0company rating

    Service advisor job in West Fargo, ND

    Job Title Service Advisor Industry Heavy Duty Diesel Truck and Diesel Equipment Repair Shop North Dakota Company Interstate Power Systems Pay Range 2400 2900Hour DOE We are seeking an experienced Service Advisor to join our team who has experience with or works in a heavy duty diesel truck and diesel equipment repair shop The Service Advisor acts as the primary point of contact between customers and the repair shop ensuring exceptional customer service while coordinating repair and maintenance services for heavy duty diesel trucks and diesel equipment This role requires strong communication skills technical knowledge of diesel mechanics and the ability to manage service workflows efficiently This role includes participation in the after hours on call rotation to support our clients needs Responsibilities Customer Interaction Greet customers listen to their concerns and translate technical issues into clear repair recommendations Service Coordination Create and manage repair orders including estimating costs scheduling repairs and coordinating with technicians Technical Communication Act as a liaison between customers and technicians ensuring accurate communication of repair needs and progress Parts and Inventory Collaborate with parts department to source necessary components and ensure timely availability After Hours Support Participate in the on call rotation to handle emergency service requests outside regular business hours Documentation Maintain accurate records of customer interactions repair orders and billing information Quality Control Ensure repairs meet shop standards and customer expectations before vehicleequipment release Upselling Opportunities Identify and recommend additional services or maintenance based on vehicleequipment condition Qualifications Experience Minimum of 2 3 years as a Service Advisor or similar role in a heavy duty diesel truck or diesel equipment repair shop Technical Knowledge Strong understanding of diesel engines hydraulics and heavy duty vehicle systems Customer Service Excellent interpersonal and communication skills with a focus on building customer trust Computer Skills Proficiency with repair shop management software eg ShopKey Procede Mitchell1 and basic Microsoft Office applications Availability Willingness to participate in after hours on call rotation weeknights weekends and holidays as scheduled Problem Solving Ability to prioritize tasks and handle high pressure situations effectively Certifications ASE Service Consultant certification or equivalent is a plus Physical Requirements Ability to stand walk and occasionally lift to 25 lbs in a shop environment Work Schedule Full time position typically Monday through Friday 830am 530pmParticipation in after hours on call rotation required approximately 1 week per month subject to change Benefits Competitive Wages Be paid your worth Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration Military Friendly Hiring IPSRT
    $31k-37k yearly est. 28d ago
  • Customer Service Associate

    Us Corp2Corp

    Service advisor job in Fargo, ND

    Compunnel Software Group is a New Jersey based premier information technology consulting & services company into this market for nearly two decades now; with close to two decades of experience in IT Industry which includes consulting, development, e-learning etc. Our company is going through a tremendous growth spurt and we are now interested in personnel like you to augment the work force in the company. We have several projects starting that we are staffing for. If you think you would like to become a consultant for Compunnel Software Group Inc., please send me an updated copy of your resume along with a detailed summary of your work experience. I need a phone number to contact you. I look forward to possibly working with you on these positions. We offer specialized services to our clients to meet their business objectives. Successful solutions that are valued by our clients are in industry areas such as pharmaceuticals, telecommunications, banking, finance, manufacturing, publishing and consumer products. Job Description Qualifications Qualifications & Experience: 2+ years of experience in a call center Or fresher's with good communication skills Multiple language skills a plus Technical Skills: Computer proficiency required Internet skills required E-commerce experience a plus Customer Relationship Management Additional Information No sub vendors please !
    $24k-31k yearly est. 9h ago
  • Customer Service Rep(01853) - 102 4th St S

    Domino's Franchise

    Service advisor job in Wahpeton, ND

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 9d ago

Learn more about service advisor jobs

How much does a service advisor earn in Moorhead, MN?

The average service advisor in Moorhead, MN earns between $29,000 and $79,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Moorhead, MN

$47,000

What are the biggest employers of Service Advisors in Moorhead, MN?

The biggest employers of Service Advisors in Moorhead, MN are:
  1. Interstate Companies, Inc.
  2. Butler Machinery
  3. Valley Imports
  4. Fix It Forward Auto Care
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