Service Corporation International jobs in Carolina, PR - 32 jobs
Administrative Assistant
Service Corporation International 4.4
Service Corporation International job in Canvanas, PR
Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
* Prepares death certificates, prayer cards and related documents
* Completes required permits and or certificates
* Prepares and processes Veteran's Paperwork
* Prepares marker monument placement paperwork
* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
* Prepares and distributes daily schedules, reports, and documents
* Receives and processes payments and contracts
* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
* Orders office supplies
* Oversees the processing of installation orders to grounds and maintenance departments
* Processes accounts payable transactions
* Assists with the preparation of obituaries
* Assists Location Management, Sales, Family Service Counselors and payroll as needed
* Acts as backup to Receptionist
* Greets family members and friends
* Communicates client family's needs promptly and accurately to the appropriate staff member
* Conveys a sense of concern and empathy with client family members at all times
* Responds to customer inquiries via telephone, internet and in person
* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
* High School or equivalent
Experience
* 1 - 2 years of experience in an office clerical or customer service capacity required
* Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
* MS Office Suite experience preferred
* Basic mathematics skills required
* Good verbal and written communication skills
* Strong organizational skills and detail oriented
* High level of compassion and integrity
* Ability to maintain confidentiality
Postal Code: 00729
Category (Portal Searching): Operations
Job Location: US-PR - Canovanas
$21k-26k yearly est. Auto-Apply 12d ago
Looking for a job?
Let Zippia find it for you.
Cemetery Services Specialist
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Performs grounds and facilities maintenance.
JOB RESPONSIBILITIES
* Performs openings & closings for burials, entombments and inurnments
* Sets, installs, and assembles foundations, memorials, and markers
* Installs outer burial containers
* Handles and completes work orders from client families as it pertains to individual grave and marker maintenance
* Responds to and completes requests for service/work orders
* Conducts Interment Verification Procedures
* Conducts 25-foot radius preparation for burials and ensures the area is clean and neat
* Fills grave, tamps, seeds or sods
* Adheres to all Company safety rules and Universal Precautions
* Maintains and protects Company assets by performing regular preventive maintenance on machines, equipment and facilities
* Maintains a clean and orderly work area
* Completes Dignity University courses and other training as assigned
* Adheres to all standards of the Dignity Memorial Promise
* Performs all other duties as assigned by management
MINIMUM Requirements
Education
* High School degree or equivalent
Experience
* Minimum of six (6) months experience operating standard equipment
Licenses
* Acceptable driving record and applicable license(s) to operate equipment/vehicles
Knowledge, Skills and Abilities:
* Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer, leaf blower, chain saw and pump
* Ability to operate mechanical equipment including, but not limited to, a dump truck, tractor, utility vehicle, marker trailed, dump trailer, jack hammer, tamper and backhoe
* Ability to accurately use measuring devices (i.e. tape measure, yardstick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel and client families Ability to lift heavy objects up to 30 lbs.
* Ability to work in various adverse weather conditions
* Understands safety and security issues and implications
* Mechanical aptitude
Postal Code: 00959
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Bayamon
$28k-33k yearly est. Auto-Apply 18d ago
Funeral Home Manager
Service Corporation International 4.4
Service Corporation International job in Canvanas, PR
Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
* Work with Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals. Prepare annual operational and personnel budgets. Communicate Company and Market strategies, values, and goals to staff. Interpret goals into local actionable plans.
* Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and mechanisms to drive financial goals.
* Approve expenditures and invoices. Manage overtime to an acceptable expense.
Operations
* Manage the day-to-day operations communicating expectations, delegating workload, and setting priorities ensuring annual goal achievement. Review and revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, procedures, and policies.
* Collaborate with local Management for resource sharing, ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements.
* Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
* Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
* Plan and implement annual initiatives that may affect resources or goals across locations. Collaborate with stakeholders to understand business needs, resource constraints, and negotiate solutions.
* Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures.
Funeral Arrangements & Directing
* May receive or initiate call to deceased next of kin. Exhibiting concern and empathy, facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Everlasting Memory products.
* May preside as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Confirms authorization to proceed with service Arrangements. Present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
Leadership and People Development
* Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
* Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.
* Build effective business relationships across the organizations
MINIMUM Requirements
Education
* High school diploma or equivalent
* Technical diploma in Funeral Services or Mortuary Science preferred
* Bachelor's degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board
Certification/License
* Funeral Director license as required by state/province law and as prescribed by each state board
Experience
* At least five (5) years' industry experience with increasing responsibilities
* At least two (2) years' experience guiding staff and communicating expectations
* Prior experience managing people a preferred
* Budgeting and expense control experience preferred
Knowledge, Skills and Abilities
* Ability to work evenings and weekends
* Conversant in industry and financial acumen
* Proficient in MS Office suite
* Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with customers to resolve escalated issues
* Leadership skills and the desire to manage people
* Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
* Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
* Ability to create clear presentations and data visualizations to assist in decision-making and problem analysis
* Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
* Professional written and verbal communication skills including public speaking, collaboration, and negotiation
* Proficient working knowledge of HMIS, InfoPort, and CarePoint
* Proficient MS Office Suite skills
* Ability to work nights and weekends
Postal Code: 00729
Category (Portal Searching): Operations
Job Location: US-PR - Canovanas
$54k-60k yearly est. Auto-Apply 18d ago
Grounds & Facilities Supervisor
Service Corporation International 4.4
Service Corporation International job in Carolina, PR
Our associates celebrate lives. We celebrate our associates. The Grounds & Facilites Supervisor is responsible for the upkeep and maintenance of the grounds at cemetery and funeral locations where applicable. Job Responsibilities * Organize and supervise the work of the grounds staff daily, which includes laying out grave sites and preparing them for burials, setting memorials and markers, performing lawn maintenance such as mowing, trimming, planting, and snow removal, collecting trash or other debris from the grounds
* Recruit and manage performance, and when necessary, discharge grounds staff
* Can fill any role required in the grounds keeping / facilities maintenance function
* Verifies that the locations of all interments, entombments, or inurnments are accurate.
* Assures that sites are prepared for services as expected by client families.
* Assures that all physical components of the memorialization process comply with the client's family wishes.
* Trains and supervises grounds crew.
* Maintains existing memorials and crypts.
* Assures that the grounds crews' uniforms, personal appearance, actions, and demeanor present an appropriate image to client families.
* In consultation with the Location Manager, Office Manager, and other staff, schedules and delegates work assignments to meet client family wishes.
* Maintains a safe working environment by training the staff in observing safety rules and ensuring compliance with the operating procedures of corporate, federal, state, and local regulations, including OSHA regulations and Safety and Environmental guidelines.
* Maintains proper inventories of equipment, supplies, and merchandise.
* Purchases safety equipment and supplies as required.
* Assures that all equipment is cleaned and properly maintained.
EDUCATIONAL/Experience/MINIMUM Requirements
Education:
* High school education or equivalent or relevant work experience
Experience:
* Funeral industry experience would also be a plus
Knowledge, Skills & Abilities:
* Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer, and leaf blower
* Ability to operate larger mechanical equipment, including dump trucks, riding mowers, tractors, and brush hogs (under supervision, can operate a backhoe).
* Ability to accurately use measuring devices (i.e., tape measure, yard stick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel, and client families
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
* Work indoors and outdoors during all seasons and weather conditions
* Moderate odors, dust, pollen, or fumes may cause discomfort and/or irritation to the eyes or respiratory passages
* Loud noise from equipment/machines is at a level where ear protection is recommended.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
* Frequent, continuous periods standing, up to 8 hours per day
* Climbing stairs to access buildings frequently
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
* Physical effort requiring manual dexterity is required
* Carrying and/or lifting materials up to 100 pounds
Postal Code: 00984
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Carolina
$38k-46k yearly est. Auto-Apply 18d ago
Funeral Arranger - Union
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.
Job Responsibilities
* Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
* Confirms authorization to proceed with the service arrangements
* Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
* Assists with funeral services by coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
* In absence of Family Service Counselor, provides aftercare including delivery of documentation; stationery; information on insurance, health benefits and pension, and pre-arrangements for next of kin
* Ensures potential pre-need referrals are shared with Family Service Counselors
* Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
* Prepares and accurately completes documents and online entries related to services, cremations, maintenance
* Assists with general office duties including answering phones and preparing reports as necessary
* Assist with the maintenance of vehicles, the facility and property
* Receives caskets and other funeral home supplies as well as place into inventory
* Ensures refreshments are available (where allowed by law)
Minimum Requirements
Education
* High School diploma or equivalent
Experience
* Minimum of 3 years related experience as a Funeral Assistant
Licenses
* Current state/province issued driver's license with an acceptable driving record
Knowledge, Skills and Abilities
* Basic knowledge of religious and fraternal organizations customs
* Knowledge of computers and some software including MS Office Suite required
* High level of compassion and integrity
* Good communication skills
* Problem solving skills
* Ability to multi task and set priorities
* Detail oriented
Postal Code: 00958
Category (Portal Searching): Operations
Job Location: US-PR - Bayamon
$30k-35k yearly est. Auto-Apply 18d ago
Sales Professional - Inside Sales
Service Corporation International 4.4
Service Corporation International job in Caguas, PR
Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
* Holds self-accountable for prospecting a minimum of 1-2 hours each day
* Obtains referrals from families served by the location
* Networks and builds community and civic relationships
* Explains and presents presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
* Responds to client inquiries in a timely, respectful, sensitive and professional manner
* Connects with families through listening, honest communication and genuine concern
* Develops an understanding of each family's unique needs and offers solutions that provide value to them
* Stays in touch with families to ensure satisfaction
* Prepares for all appointments and performs all procedures with professionalism and attention to detail
* Follows through on all customer problems and requests
* Builds trust-based relationships to earn the right to ask for referrals
* Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
* Shares family concerns with rest of the SCI team
Minimum Requirements
Education
* High school diploma or equivalent
* 1-2 years of college or an equivalent of education and experience
Experience
* High school equivalency and 1-2 years of college or an equivalent of education and experience
* 1-2 years of customer service or sales industry experience preferred
Licenses
* Current state/province issued driver's license with an acceptable driving record
* Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
* Must be able to pass the Company's internal presentation certification within thirty days of hire
* Ability to work a number of evenings and or weekends every month
* Ability to drive frequently
* Ability to obtain and maintain an insurance license if required by state/province
* Flexible hours but, at times must have the ability to work up to 12 hours in a day
* Ability to treat others with empathy and respect
* Knowledge of computers and some software
* Customer service skills
Compensation:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
#SCI
Postal Code: 00725
Category (Portal Searching): Sales
Job Location: US-PR - Caguas
$33k-38k yearly est. Auto-Apply 18d ago
General Duty-Transitional
Service Corporation International 4.4
Service Corporation International job in San Juan, PR
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Responsibilities vary day to day based on business needs but consist of driving, courier, general building maintenance, grounds keeping, and custodial. Flexibility to work in a team environment and help where needed. Exhibit courteous and polite behaviors.
JOB RESPONSIBILITIES
* Couriers' documents, flowers, or other items. Cleans interior and exterior of vehicles, restocks tissues/water as needed, re-fuel vehicles, identify maintenance issues, and ensures vehicle is ready for use.
* Grounds keeping responsibilities may include mowing law, edging, removing debris, and clears walkways. Watering of plants or lawns, adjusting sprinkler heads or timers, and replacing sprinkler heads. Properly maintains and stores equipment after each use.
* Performs general facility maintenance that may include painting, unstopping plumbing, replacing light bulbs, or other minor repairs.
* Custodial duties including cleaning and sanitizing surfaces, mopping, vacuuming, emptying waste receptacles.
* Additional responsibilities as assigned or requested including loading or unloading caskets, those of Funeral Services Assistance
Requirements
Education & Licenses:
* High School Diploma or equivalent
Experience & Knowledge:
* At least one (1) year general work experience
* Current state issued driver's license with an acceptable driving record
Work conditions
When considering the work environment associated with this job, the following factors may apply:
* Environment - Professional attire required when in contact with families
* Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings; climb on ladders
* Physical Demands - Physical effort required to push, pull, or hold/carry various grounds keeping equipment
* Safety - courteously and safely drive company owned vehicles; be aware of surroundings to promote safety; use personal protective devices as appropriate; safely use electrical equipment
* Hours - May work beyond standard hours or schedule as business needs arise; limited local travel required
Postal Code: 00909
Category (Portal Searching): Operations
Job Location: US-PR - San Juan
$38k-46k yearly est. Auto-Apply 18d ago
General Manager
Service Corporation International 4.4
Service Corporation International job in Humacao, PR
Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
* Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
* Accountable for monitoring and achieving annual financial goals
* Approve expenditures and invoices including overtime
Operations
* Manage the daily activities ensuring on-time services
* Assure the location's operating practices comply with applicable federal and state regulations and Company policies
* Establish location goals and priorities
* Effectively present and communicate Company and Market strategies, values, and goals to staff
* Manage frontline supervisor's responsibilities, expectations, and accountabilities
* Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
* Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
* Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
People Development
* Develop a strong, trusting, and reliable team
* Understand team members' career aspirations and provide assignments to develop skills and or close gaps
* Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
* Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
* Collaborate with Human Resources and Market Leadership for recruiting and retention
Other
* Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
* Develop and or implement plans to improve customer satisfaction index and on-line community reviews
MINIMUM REQUIREMENTS
Education
* High school diploma or equivalent
* Technical schooling diploma or Mortuary Science preferred
Experience
* Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
* Minimum (2) years of experience managing people or projects
* Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
* Ability to work evenings and weekends
* Financial and business acumen
* Proficient in MS Office suite
* Excellent customer service skills
* Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Postal Code: 00791
Category (Portal Searching): Operations
Job Location: US-PR - Humacao
$65k-99k yearly est. Auto-Apply 18d ago
Sales Manager - Trainee
Service Corporation International 4.4
Service Corporation International job in San Juan, PR
Our associates celebrate lives. We celebrate our associates.
Open doors you never realized existed. We'll change everything you might have ever thought about working in the funeral services industry. This isn't your typical job. But we're not your typical company either.
SCI was ranked on Selling Power's “50 Best Companies to Sell For” list for 2015! This ranking was determined by our compensation, training, reputation, and consumer growth. We are growing our sales team by 30% this year to meet the increasing demand for our products and services. This opportunity represents unlimited potential for income, leads, and career advancement!
This is not just a job. It's a meaningful career in sales that makes a difference in the lives of people we serve while providing you an opportunity you will love.
If you qualify, the position offers:
• Outstanding Compensation and Bonus Potential (base salary + bonus)
• Best in class Professional Training and Materials
• Full Benefit Package
• Advancement Opportunities
We are currently seeking a Sales Manager in Training located in San Juan, PR. As a Sales Manager in Training, you will be trained in every aspect of the Sales Manager position by shadowing the Sales Director, other Sales Managers, as well as other key personnel.
The Sales Manager Trainee is responsible for coaching our Sales Staff - acting as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, and sales guideline interpretation.
JOB RESPONSIBILITIES
This position will equip you with the tools and training necessary to become a successful Sales Manager.
Your responsibilities will include, but not be limited to the following:
Promote Sales
Be an active member of the selling team to learn the sales process
Ensure that location sales quotas are achieved
Recruit sales representatives
Provide sales staff with proper training regarding sales techniques, legal requirements, and company products, policies, and procedures
Review and evaluate sales staff performance
Handle personnel issues and problems
Conduct weekly sales meetings
Ensure all contracts/paperwork are completed and returned accurately and in a timely manner
Work in the field with the sales team (ride with staff on presentations)
Local travel to other locations may be required
Do you want to make a difference? Are you looking for a high earning sales career? If so, don't just make a move. Let us help you take your career to the next level.
Requirements & Qualifications
Sales experience is helpful but not mandatory
High level of comfort using computer systems within a sales environment
Previous experience with Customer Relationship Management (CRM) systems is a plus
High level of integrity, dedication, and desire to succeed
Desire to help others and earn a competitive income
Ability to work well as part of a team and independently
Creative, outgoing, and energetic
Comfortable with in-home sales and conducting group presentations
A good driving record and valid driver's license
Solid work history
Bilingual candidates are strongly preferred
This position may require the associate to obtain and maintain an insurance license in any state in which he/she conducts sales. To obtain the insurance license, the candidate must meet the requirements of Assurant's background check process which includes, but is not limited to, a criminal history and credit check.
SCI Overview
Who we are. What we do.
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
Benefits Options:
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Tuition reimbursement
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at *****************
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Compensation:
$40K to $90K targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Postal Code: 00909Category (Portal Searching): SalesJob Location: US-PR - San Juan
$40k-90k yearly Auto-Apply 28d ago
Grounds & Facilities Supervisor
Service Corporation International 4.4
Service Corporation International job in Canvanas, PR
Our associates celebrate lives. We celebrate our associates. The Grounds & Facilites Supervisor is responsible for the upkeep and maintenance of the grounds at cemetery and funeral locations where applicable. Job Responsibilities * Organize and supervise the work of the grounds staff on a daily basis which includes: laying out grave sites and preparing them for burials, setting memorials and markers, performing lawn maintenance such as mowing, trimming, planting and snow removal, collecting trash or other debris from the grounds
* Recruit and manage performance, and when necessary, discharge grounds staff
* Is able to fill any role required in the grounds keeping / facilities maintenance function
* Verifies that the locations of all interments, entombments or inurnments are accurate.
* Assures that sites are prepared for services as expected by client families.
* Assures that all physical components of the memorialization process are in compliance with the client family wishes.
* Trains and supervises grounds crew.
* Maintains existing memorials and crypts.
* Assures that the grounds crews' uniforms, personal appearance, actions and demeanor present an appropriate image to client families.
* In consultation with Location Manager, Office Manager and other staff, schedules and delegates work assignments to meet client family wishes.
* Maintains a safe working environment by training the staff in Observe safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
* Maintains proper inventories of equipment, supplies and merchandise.
* Purchases safety equipment and supplies as required.
* Assures that all equipment is cleaned and properly maintained.
EDUCATIONAL/Experience/MINIMUM Requirements
Education:
* High school education or equivalent or relevant work experience
Experience:
* Funeral industry experience would also be a plus
Knowledge, Skills & Abilities:
* Ability to operate hand-held tools and equipments, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blower
* Ability to operate larger mechanical equipment, including dump trucks, riding mowers, tractors and brush hogs (under supervision is able to operate backhoe).
* Ability to accurately use measuring devices (i.e. tape measure, yard stick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel and client families
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
* Work indoors and outdoors during all seasons and weather conditions
* Moderate odors, dust, odor, pollen or fumes may cause discomfort and/or irritation to eyes or respiratory passages
* Loud noise from equipment/machines is at a level where ear protection is recommended.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
* Frequent, continuous periods of time standing, up 8 hours per day
* Climbing stairs to access buildings frequently
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
* Physical effort requiring manual dexterity is required
* Carrying and/or lifting materials up to 100 pounds
Postal Code: 00729
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Canovanas
$38k-46k yearly est. Auto-Apply 12d ago
Funeral Arranger
Service Corporation International 4.4
Service Corporation International job in Canvanas, PR
Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.
JOB RESPONSIBILITIES
* Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized, and caring manner consistent with Company Policies and Procedures
* Confirms authorization to proceed with the service arrangements
* Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
* Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and the cemetery; delivering flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families, and setting up and removing chairs
* In the absence of a Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits, and pension, and pre-arrangements for next of kin
* Ensures potential pre-need referrals are shared with Family Service Counselors
* Ensures adherence to all applicable professional, municipal, state/provincial, and federal licensing authorities, rules, and regulations
* Prepares and accurately completes documents and online entries related to services, cremations, and maintenance
* Assists with general office duties, including answering phones and preparing reports as necessary
* Assist with the maintenance of vehicles, the facility, and property
* Receives caskets and other funeral home supplies as well as places them into inventory
* Ensures refreshments are available (where allowed by law)
MINIMUM REQUIREMENTS
Education
* High School diploma or equivalent
Experience
* Minimum of 3 years related experience as a Funeral Assistant
Licenses
* Current state/province-issued driver's license with an acceptable driving record
Knowledge, Skills, and Abilities
* Basic knowledge of religious and fraternal organizations' customs
* Knowledge of computers and some software, including MS Office Suite required
* High level of compassion and integrity
* Good communication skills
* Problem-solving skills
* Ability to multitask and set priorities
* Detail oriented
Postal Code: 00729
Category (Portal Searching): Operations
Job Location: US-PR - Canovanas
$30k-35k yearly est. Auto-Apply 18d ago
Sales Professional - Inside sales
Service Corporation International 4.4
Service Corporation International job in Humacao, PR
Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
* Holds self-accountable for prospecting a minimum of 1-2 hours each day
* Obtains referrals from families served by the location
* Networks and builds community and civic relationships
* Explains and presents presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
* Responds to client inquiries in a timely, respectful, sensitive, and professional manner
* Connects with families through listening, honest communication, and genuine concern
* Develops an understanding of each family's unique needs and offers solutions that provide value to them
* Stays in touch with families to ensure satisfaction
* Prepares for all appointments and performs all procedures with professionalism and attention to detail
* Follows through on all customer problems and requests
* Builds trust-based relationships to earn the right to ask for referrals
* Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
* Collaborates and teams with funeral directors, location managers, and other members of the funeral home and or cemetery staff, to provide seamless, high-quality service
* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
* Shares family concerns with the rest of the SCI team
MINIMUM REQUIREMENTS
Education
* High school diploma or equivalent
* 1-2 years of college or an equivalent of education and experience
Experience
* High school equivalency and 1-2 years of college or an equivalent of education and experience
* 1-2 years of customer service or sales industry experience preferred
Licenses
* Current state/province-issued driver's license with an acceptable driving record
* Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills, and Abilities
* Must be able to pass the Company's internal presentation certification within thirty days of hire
* Ability to work several evenings and or weekends every month
* Ability to drive frequently
* Ability to obtain and maintain an insurance license if required by state/province
* Flexible hours, but at times must have the ability to work up to 12 hours in a day
* Ability to treat others with empathy and respect
* Knowledge of computers and some software
* Customer service skills
Compensation:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
#SCI
Postal Code: 00791
Category (Portal Searching): Sales
Job Location: US-PR - Humacao
$33k-38k yearly est. Auto-Apply 18d ago
Assistant Location Manager
Service Corporation International 4.4
Service Corporation International job in Caguas, PR
Our associates celebrate lives. We celebrate our associates. As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as if it were your own.
JOB RESPONSIBILITIES
Funeral Director
* Arranges and conducts funeral services according to the family's desires, expectations, and spiritual beliefs.
* Discusses family's wishes, funeral options, services, products, and pricing with deceased family. Identifies and communicates special veteran or recognition benefits. Executes funeral services contracts and documents according to state and federal laws.
* Through community and non-profit involvement, it retains heritage, increases goodwill, and indirectly increases market share.
* Additional responsibilities associated with Funeral documents, arrangements, services, and post-funeral care.
Location Management
Financial Management
* Work with Location Manager to develop annual business plan and budget as well as financial, production, and revenue goals.
* Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
* Understand industry finances, how daily activities affect financial outcomes. May approve expenditures and invoices, including overtime.
Operations
* Assist the Location Manager with the day-to-day activities, ensuring on-time services that exceed client family expectations. Identify barriers, encourage ideas, and recommend improvements. Assure the location's operating practices comply with applicable federal & state regulations and Company policies.
* Manage frontline supervisor's responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company's market strategies, values, and goals.
* In the absence of the Location Manager, fulfill appropriate daily responsibilities and decision-making.
* Additional responsibilities as requested or assigned.
People Development
* Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff.
* Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibility for staff. Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps. Monitor training and licensing requirements, ensuring staff are re-trained/licensed before expiration.
Education, experience, & Skills
Education, Certifications, and Licensure
* Applicable state Funeral Director Licensure is required; Technical schooling diploma in Funeral Services/ Mortuary Science preferred; bachelor's degree in Mortuary Science, where required by state law.
Experience
* At least five (5) years of industry experience in the applicable discipline with progressively increasing responsibilities, with an understanding of industry competitive pricing, demographic patterns, and market competition
* Desire to learn, understand, and apply Financial and Business acumen
* Professional interpersonal skills, as well as cultural sensitivity and tactfulness, to interact with a variety of cultures and language barriers
Skills
* Proficient in MS Office suite, including mail, Word, Excel, & PowerPoint, as well as proprietary industry software (HMIS, CarePoint, Becan)
* Environment: Work may be performed both indoors and outdoors, regardless of weather conditions; Care Center personnel may have exposure to various chemicals and fluids; cemetery personnel may have exposure to chemicals and equipment.
* Attire: Business attire is required. Personal safety equipment or appropriate attire may be required for the cemetery or crematory environment
* Physical Demands: Sitting continuously for multiple hours or standing continuously for multiple hours. Manual dexterity to operate standardized office equipment, telephone, calculator, copier, and computer. Ability to lift to 50 lbs to assist with moving bodies
* Extenuating Schedule: Typically required to work several evenings or weekends each month
* Travel: minimal local
Postal Code: 00725
Category (Portal Searching): Operations
Job Location: US-PR - Caguas
$30k-34k yearly est. Auto-Apply 18d ago
Cemetery Services Specialist - Union
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Performs grounds and facilities maintenance.
JOB RESPONSIBILITIES
* Performs openings & closings for burials, entombments, and inurnments
* Sets, installs, and assembles foundations, memorials, and markers
* Installs outer burial containers
* Handles and completes work orders from client families as it pertains to individual grave and marker maintenance
* Responds to and completes requests for service/work orders
* Conducts Interment Verification Procedures
* Conducts 25 25-foot radius preparation for burials and ensures the area is clean and neat
* Fills grave, tamps, seeds, or sods
* Adheres to all Company safety rules and Universal Precautions
* Maintains and protects Company assets by performing regular preventive maintenance on machines, equipment, and facilities
* Maintains a clean and orderly work area
* Completes Dignity University courses and other training as assigned
* Adheres to all standards of the Dignity Memorial Promise
* Performs all other duties as assigned by management
MINIMUM Requirements
Education
* High School degree or equivalent
Experience
* Minimum of six (6) months of experience operating standard equipment
Licenses
* Acceptable driving record and applicable license(s) to operate equipment/vehicles
Knowledge, Skills, and Abilities:
* Ability to operate hand-held tools and equipment, including, but not limited to, a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer, leaf blower, chainsaw saw and pump
* Ability to operate mechanical equipment, including, but not limited to, a dump truck, tractor, utility vehicle, marker trailed, dump trailer, jackhammer, tamper, and backhoe
* Ability to accurately use measuring devices (i.e., tape measure, yardstick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel, and client families. Ability to lift heavy objects to 30 lbs.
* Ability to work in various adverse weather conditions
* Understands safety and security issues and implications
* Mechanical aptitude
Postal Code: 00959
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Bayamon
$28k-33k yearly est. Auto-Apply 18d ago
Administrative Assistant
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
* Prepares death certificates, prayer cards and related documents
* Completes required permits and or certificates
* Prepares and processes Veteran's Paperwork
* Prepares marker monument placement paperwork
* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
* Prepares and distributes daily schedules, reports, and documents
* Receives and processes payments and contracts
* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
* Orders office supplies
* Oversees the processing of installation orders to grounds and maintenance departments
* Processes accounts payable transactions
* Assists with the preparation of obituaries
* Assists Location Management, Sales, Family Service Counselors and payroll as needed
* Acts as backup to Receptionist
* Greets family members and friends
* Communicates client family's needs promptly and accurately to the appropriate staff member
* Conveys a sense of concern and empathy with client family members at all times
* Responds to customer inquiries via telephone, internet and in person
* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
* High School or equivalent
Experience
* 1 - 2 years of experience in an office clerical or customer service capacity required
* Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
* MS Office Suite experience preferred
* Basic mathematics skills required
* Good verbal and written communication skills
* Strong organizational skills and detail oriented
* High level of compassion and integrity
* Ability to maintain confidentiality
Postal Code: 00959
Category (Portal Searching): Operations
Job Location: US-PR - Bayamon
$21k-26k yearly est. Auto-Apply 60d+ ago
Sales Manager - Trainee
Service Corporation International 4.4
Service Corporation International job in San Juan, PR
Our associates celebrate lives. We celebrate our associates. Open doors you never realized existed. We'll change everything you might have ever thought about working in the funeral services industry. This isn't your typical job. But we're not your typical company either.
SCI was ranked on Selling Power's "50 Best Companies to Sell For" list for 2015! This ranking was determined by our compensation, training, reputation, and consumer growth. We are growing our sales team by 30% this year to meet the increasing demand for our products and services. This opportunity represents unlimited potential for income, leads, and career advancement!
This is not just a job. It's a meaningful career in sales that makes a difference in the lives of people we serve while providing you an opportunity you will love.
If you qualify, the position offers:
* Outstanding Compensation and Bonus Potential (base salary + bonus)
* Best in class Professional Training and Materials
* Full Benefit Package
* Advancement Opportunities
We are currently seeking a Sales Manager in Training located in San Juan, PR. As a Sales Manager in Training, you will be trained in every aspect of the Sales Manager position by shadowing the Sales Director, other Sales Managers, as well as other key personnel.
The Sales Manager Trainee is responsible for coaching our Sales Staff - acting as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, and sales guideline interpretation.
JOB RESPONSIBILITIES
This position will equip you with the tools and training necessary to become a successful Sales Manager.
Your responsibilities will include, but not be limited to the following:
* Promote Sales
* Be an active member of the selling team to learn the sales process
* Ensure that location sales quotas are achieved
* Recruit sales representatives
* Provide sales staff with proper training regarding sales techniques, legal requirements, and company products, policies, and procedures
* Review and evaluate sales staff performance
* Handle personnel issues and problems
* Conduct weekly sales meetings
* Ensure all contracts/paperwork are completed and returned accurately and in a timely manner
* Work in the field with the sales team (ride with staff on presentations)
* Local travel to other locations may be required
Do you want to make a difference? Are you looking for a high earning sales career? If so, don't just make a move. Let us help you take your career to the next level.
Requirements & Qualifications
* Sales experience is helpful but not mandatory
* High level of comfort using computer systems within a sales environment
* Previous experience with Customer Relationship Management (CRM) systems is a plus
* High level of integrity, dedication, and desire to succeed
* Desire to help others and earn a competitive income
* Ability to work well as part of a team and independently
* Creative, outgoing, and energetic
* Comfortable with in-home sales and conducting group presentations
* A good driving record and valid driver's license
* Solid work history
* Bilingual candidates are strongly preferred
This position may require the associate to obtain and maintain an insurance license in any state in which he/she conducts sales. To obtain the insurance license, the candidate must meet the requirements of Assurant's background check process which includes, but is not limited to, a criminal history and credit check.
SCI Overview
Who we are. What we do.
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
Benefits Options:
* Health benefits (medical, dental, vision, life)
* 401K Retirement Savings Plan with company match
* Vacation and sick time
* Tuition reimbursement
* Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at *****************
As used herein, "SCI" refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Compensation:
$40K to $90K targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Postal Code: 00909
Category (Portal Searching): Sales
Job Location: US-PR - San Juan
$40k-90k yearly Auto-Apply 18d ago
Grounds & Facilities Supervisor
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. The Grounds & Facilites Supervisor is responsible for the upkeep and maintenance of the grounds at cemetery and funeral locations where applicable. Job Responsibilities * Organize and supervise the work of the grounds staff on a daily basis which includes: laying out grave sites and preparing them for burials, setting memorials and markers, performing lawn maintenance such as mowing, trimming, planting and snow removal, collecting trash or other debris from the grounds
* Recruit and manage performance, and when necessary, discharge grounds staff
* Is able to fill any role required in the grounds keeping / facilities maintenance function
* Verifies that the locations of all interments, entombments or inurnments are accurate.
* Assures that sites are prepared for services as expected by client families.
* Assures that all physical components of the memorialization process are in compliance with the client family wishes.
* Trains and supervises grounds crew.
* Maintains existing memorials and crypts.
* Assures that the grounds crews' uniforms, personal appearance, actions and demeanor present an appropriate image to client families.
* In consultation with Location Manager, Office Manager and other staff, schedules and delegates work assignments to meet client family wishes.
* Maintains a safe working environment by training the staff in Observe safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
* Maintains proper inventories of equipment, supplies and merchandise.
* Purchases safety equipment and supplies as required.
* Assures that all equipment is cleaned and properly maintained.
EDUCATIONAL/Experience/MINIMUM Requirements
Education:
* High school education or equivalent or relevant work experience
Experience:
* Funeral industry experience would also be a plus
Knowledge, Skills & Abilities:
* Ability to operate hand-held tools and equipments, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blower
* Ability to operate larger mechanical equipment, including dump trucks, riding mowers, tractors and brush hogs (under supervision is able to operate backhoe).
* Ability to accurately use measuring devices (i.e. tape measure, yard stick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel and client families
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
* Work indoors and outdoors during all seasons and weather conditions
* Moderate odors, dust, odor, pollen or fumes may cause discomfort and/or irritation to eyes or respiratory passages
* Loud noise from equipment/machines is at a level where ear protection is recommended.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
* Frequent, continuous periods of time standing, up 8 hours per day
* Climbing stairs to access buildings frequently
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
* Physical effort requiring manual dexterity is required
* Carrying and/or lifting materials up to 100 pounds
Postal Code: 00959
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Bayamon
$38k-46k yearly est. Auto-Apply 12d ago
Sales Professional - Inside Sales
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
* Holds self-accountable for prospecting a minimum of 1-2 hours each day
* Obtains referrals from families served by the location
* Networks and builds community and civic relationships
* Explains and presents presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
* Responds to client inquiries in a timely, respectful, sensitive, and professional manner
* Connects with families through listening, honest communication, and genuine concern
* Develop an understanding of each family's unique needs and offer solutions that provide value to them
* Stays in touch with families to ensure satisfaction
* Prepares for all appointments and performs all procedures with professionalism and attention to detail
* Follows through on all customer problems and requests
* Builds trust-based relationships to earn the right to ask for referrals
* Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
* Collaborates and teams with funeral directors, location managers, and other members of the funeral home and or cemetery staff, to provide seamless, high-quality service
* Thoroughly and completely review previous services and contacts with families to prepare to support current needs and or sales
* Share family concerns with the rest of the SCI team
MINIMUM REQUIREMENTS
Education
* High school diploma or equivalent
* 1-2 years of college or an equivalent of education and experience
Experience
* High school equivalency and 1-2 years of college or an equivalent of education and experience
* 1-2 years of customer service or sales industry experience preferred
Licenses
* Current state/province-issued driver's license with an acceptable driving record
* Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills, and Abilities
* Must be able to pass the Company's internal presentation certification within thirty days of hire
* Ability to work several evenings and or weekends every month
* Ability to drive frequently
* Ability to obtain and maintain an insurance license if required by state/province
* Flexible hours but, at times must have the ability to work up to 12 hours in a day
* Ability to treat others with empathy and respect
* Knowledge of computers and some software
* Customer service skills
Compensation:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
#SCI
Postal Code: 00959
Category (Portal Searching): Sales
Job Location: US-PR - Bayamon
$33k-38k yearly est. Auto-Apply 18d ago
Cemetery Services Specialist - Union
Service Corporation International 4.4
Service Corporation International job in Bayamn, PR
Our associates celebrate lives. We celebrate our associates. Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Performs grounds and facilities maintenance.
JOB RESPONSIBILITIES
* Performs openings & closings for burials, entombments and inurnments
* Sets, installs, and assembles foundations, memorials, and markers
* Installs outer burial containers
* Handles and completes work orders from client families as it pertains to individual grave and marker maintenance
* Responds to and completes requests for service/work orders
* Conducts Interment Verification Procedures
* Conducts 25-foot radius preparation for burials and ensures the area is clean and neat
* Fills grave, tamps, seeds, or sods
* Adheres to all Company safety rules and Universal Precautions
* Maintains and protects Company assets by performing regular preventive maintenance on machines, equipment, and facilities
* Maintains a clean and orderly work area
* Completes Dignity University courses and other training as assigned
* Adheres to all standards of the Dignity Memorial Promise
* Performs all other duties as assigned by management
MINIMUM Requirements
Education
* High School degree or equivalent
Experience
* Minimum of six (6) months of experience operating standard equipment
Licenses
* Acceptable driving record and applicable license(s) to operate equipment/vehicles
Knowledge, Skills, and Abilities:
* Ability to operate hand-held tools and equipment, including, but not limited to, a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer, leaf blower, chain saw and pump
* Ability to operate mechanical equipment including, but not limited to, a dump truck, tractor, utility vehicle, marker trailed, dump trailer, jack hammer, tamper and backhoe
* Ability to accurately use measuring devices (i.e. tape measure, yardstick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel and client families Ability to lift heavy objects up to 30 lbs.
* Ability to work in various adverse weather conditions
* Understands safety and security issues and implications
* Mechanical aptitude
Postal Code: 00959
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Bayamon
$28k-33k yearly est. Auto-Apply 18d ago
Grounds & Facilities Supervisor
Service Corporation International 4.4
Service Corporation International job in Humacao, PR
Our associates celebrate lives. We celebrate our associates. The Grounds & Facilites Supervisor is responsible for the upkeep and maintenance of the grounds at cemetery and funeral locations where applicable. Job Responsibilities * Organize and supervise the work of the grounds staff daily, which includes laying out grave sites and preparing them for burials, setting memorials and markers, performing lawn maintenance such as mowing, trimming, planting, and snow removal, collecting trash or other debris from the grounds
* Recruit and manage performance, and when necessary, discharge grounds staff
* Can fill any role required in the grounds keeping / facilities maintenance function
* Verifies that the locations of all interments, entombments, or inurnments are accurate.
* Assures that sites are prepared for services as expected by client families.
* Assures that all physical components of the memorialization process comply with the client family's wishes.
* Trains and supervises the grounds crew.
* Maintains existing memorials and crypts.
* Assures that the grounds crews' uniforms, personal appearance, actions, and demeanor present an appropriate image to client families.
* Schedules and delegates work assignments in consultation with the location manager, office manager, and other staff to meet client family wishes.
* Maintains a safe working environment by training the staff in observing safety rules and ensuring compliance with the operating procedures of corporate, federal, state, and local regulations, including OSHA regulations and Safety and Environmental guidelines.
* Maintains proper inventories of equipment, supplies, and merchandise.
* Purchases safety equipment and supplies as required.
* Assures that all equipment is cleaned and properly maintained.
EDUCATIONAL/Experience/MINIMUM Requirements
Education:
* High school education or equivalent, or relevant work experience
Experience:
* Funeral industry experience would also be a plus
Knowledge, Skills & Abilities:
* Ability to operate hand-held tools and equipment, including, but not limited to, a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer, and leaf blower
* Ability to operate larger mechanical equipment, including dump trucks, riding mowers, tractors, and brush hogs (under supervision, can operate backhoe).
* Ability to accurately use measuring devices (i.e., tape measure, yard stick, etc.)
* Ability to communicate effectively with fellow associates, contractor personnel, and client families
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
* Work indoors and outdoors during all seasons and weather conditions
* Moderate odors, dust, pollen, or fumes may cause discomfort and/or irritation to the eyes or respiratory passages
* Loud noise from equipment/machines is at a level where ear protection is recommended.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
* Frequent, continuous periods standing, up to 8 hours per day
* Climbing stairs to access buildings frequently
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
* Physical effort requiring manual dexterity is required
* Carrying and/or lifting materials up to 100 pounds
Postal Code: 00791
Category (Portal Searching): Cemetery Maintenance
Job Location: US-PR - Humacao
$38k-46k yearly est. Auto-Apply 18d ago
Learn more about Service Corporation International jobs