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The differences between service engineers and information engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service engineer, becoming an information engineer takes usually requires 1-2 years. Additionally, an information engineer has an average salary of $105,003, which is higher than the $87,151 average annual salary of a service engineer.
The top three skills for a service engineer include customer service, infrastructure and cloud. The most important skills for an information engineer are customer service, linux, and troubleshoot.
| Service Engineer | Information Engineer | |
| Yearly salary | $87,151 | $105,003 |
| Hourly rate | $41.90 | $50.48 |
| Growth rate | 2% | 5% |
| Number of jobs | 143,806 | 151,357 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 66% |
| Average age | 41 | 43 |
| Years of experience | 6 | 2 |
A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.
An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.
Service engineers and information engineers have different pay scales, as shown below.
| Service Engineer | Information Engineer | |
| Average salary | $87,151 | $105,003 |
| Salary range | Between $62,000 And $122,000 | Between $78,000 And $139,000 |
| Highest paying City | San Francisco, CA | Richmond, CA |
| Highest paying state | California | California |
| Best paying company | The Citadel | Mayo Clinic |
| Best paying industry | Technology | Technology |
There are a few differences between a service engineer and an information engineer in terms of educational background:
| Service Engineer | Information Engineer | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 66% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Michigan Technological University | California State University - Long Beach |
Here are the differences between service engineers' and information engineers' demographics:
| Service Engineer | Information Engineer | |
| Average age | 41 | 43 |
| Gender ratio | Male, 91.8% Female, 8.2% | Male, 85.8% Female, 14.2% |
| Race ratio | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1% | Black or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.6% White, 61.6% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 5% | 9% |