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Service engineer vs principal engineer

The differences between service engineers and principal engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service engineer and a principal engineer. Additionally, a principal engineer has an average salary of $130,213, which is higher than the $87,151 average annual salary of a service engineer.

The top three skills for a service engineer include customer service, infrastructure and cloud. The most important skills for a principal engineer are java, architecture, and python.

Service engineer vs principal engineer overview

Service EngineerPrincipal Engineer
Yearly salary$87,151$130,213
Hourly rate$41.90$62.60
Growth rate2%2%
Number of jobs143,806312,683
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 66%
Average age4141
Years of experience66

What does a service engineer do?

A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.

What does a principal engineer do?

A principal engineer is responsible for monitoring the overall design phase of the construction process, including coordinating with the client for progress and updates, as well as performing adjustments as needed based on clients' specifications and requirements. Principal engineers also inspect the materials and resources used to ensure that the project stays within the budget goals and set timeframe. They should have excellent communication and organizational skills, especially in preparing reports and training new staff.

Service engineer vs principal engineer salary

Service engineers and principal engineers have different pay scales, as shown below.

Service EngineerPrincipal Engineer
Average salary$87,151$130,213
Salary rangeBetween $62,000 And $122,000Between $95,000 And $177,000
Highest paying CitySan Francisco, CASan Mateo, CA
Highest paying stateCaliforniaCalifornia
Best paying companyThe CitadelGrubhub
Best paying industryTechnologyTelecommunication

Differences between service engineer and principal engineer education

There are a few differences between a service engineer and a principal engineer in terms of educational background:

Service EngineerPrincipal Engineer
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 66%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeMichigan Technological UniversityMichigan Technological University

Service engineer vs principal engineer demographics

Here are the differences between service engineers' and principal engineers' demographics:

Service EngineerPrincipal Engineer
Average age4141
Gender ratioMale, 91.8% Female, 8.2%Male, 92.6% Female, 7.4%
Race ratioBlack or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1%Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.8% Asian, 16.6% White, 67.9% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between service engineer and principal engineer duties and responsibilities

Service engineer example responsibilities.

  • Lead FDA remediation upgrade of medical infusion pumps used in hospitals and clinics nationwide.
  • Expand responsibilities include testing applications on newly update managed desktop image.
  • Manage RF servers and performing network troubleshooting and preventative maintenance on network elements.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Perform installations of operating systems such as VMWARE, Linux and windows.
  • Show more

Principal engineer example responsibilities.

  • Develop test plans and procedures, and lead the test effort on Windows.CE porting.
  • Provide analytical direction, reasoning, and manage lipid extraction experiments done as a team.
  • Identify, develop and implement action items to manage & improve software releases and develop guidelines in JavaScript coding.
  • Lead a group of 9 engineers responsible for technology development for handling electronic packages (computer CPU) during HVM.
  • Provide consultation to the ISO team in achieving certification, and enable company to win many more deals as a result.
  • Create process control systems in LabView.
  • Show more

Service engineer vs principal engineer skills

Common service engineer skills
  • Customer Service, 7%
  • Infrastructure, 7%
  • Cloud, 7%
  • Technical Support, 5%
  • Java, 4%
  • Database, 4%
Common principal engineer skills
  • Java, 13%
  • Architecture, 8%
  • Python, 8%
  • Software Development, 4%
  • Azure, 4%
  • Linux, 3%

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