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The differences between service engineers and solutions engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service engineer and a solutions engineer. Additionally, a solutions engineer has an average salary of $95,482, which is higher than the $87,151 average annual salary of a service engineer.
The top three skills for a service engineer include customer service, infrastructure and cloud. The most important skills for a solutions engineer are cloud, pre sales, and java.
| Service Engineer | Solutions Engineer | |
| Yearly salary | $87,151 | $95,482 |
| Hourly rate | $41.90 | $45.90 |
| Growth rate | 2% | 6% |
| Number of jobs | 143,806 | 123,287 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 67% |
| Average age | 41 | 44 |
| Years of experience | 6 | 6 |
A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.
A solutions engineer is an individual who assists customers in identifying their computer software needs and generates customized business software solutions for them. Solutions engineers collaborate with other department engineers to create practical demonstrations of proposed solutions and showcase them to the other members of the team. They are required to test the installed software and fix programming bugs that create errors with the system. Solutions engineers also maintain customer relations by providing post-installation follow-ups.
Service engineers and solutions engineers have different pay scales, as shown below.
| Service Engineer | Solutions Engineer | |
| Average salary | $87,151 | $95,482 |
| Salary range | Between $62,000 And $122,000 | Between $68,000 And $134,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | The Citadel | ByteDance |
| Best paying industry | Technology | Start-up |
There are a few differences between a service engineer and a solutions engineer in terms of educational background:
| Service Engineer | Solutions Engineer | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 67% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Michigan Technological University | Stanford University |
Here are the differences between service engineers' and solutions engineers' demographics:
| Service Engineer | Solutions Engineer | |
| Average age | 41 | 44 |
| Gender ratio | Male, 91.8% Female, 8.2% | Male, 85.1% Female, 14.9% |
| Race ratio | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1% | Black or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.9% Asian, 10.8% White, 74.4% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 5% | 7% |