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Service engineer vs technical systems engineer

The differences between service engineers and technical systems engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service engineer, becoming a technical systems engineer takes usually requires 1-2 years. Additionally, a technical systems engineer has an average salary of $101,163, which is higher than the $87,151 average annual salary of a service engineer.

The top three skills for a service engineer include customer service, infrastructure and cloud. The most important skills for a technical systems engineer are cloud, troubleshoot, and linux.

Service engineer vs technical systems engineer overview

Service EngineerTechnical Systems Engineer
Yearly salary$87,151$101,163
Hourly rate$41.90$48.64
Growth rate2%5%
Number of jobs143,806192,058
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 58%
Average age4143
Years of experience62

What does a service engineer do?

A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.

What does a technical systems engineer do?

Technical Systems Engineers are responsible for maintaining the integrity of the infrastructure or systems network. They build, maintain, and repair all the systems and network infrastructure of the organization. They troubleshoot problems and find the best possible solution to address such problems. They also ensure that those problems will be resolved and would never be encountered again. Technical Systems Engineers also help out in information technology or network infrastructure projects of other departments. They provide expertise on the systems-related aspects of the project. They help guide project teams on the feasibility and the success factors of the project.

Service engineer vs technical systems engineer salary

Service engineers and technical systems engineers have different pay scales, as shown below.

Service EngineerTechnical Systems Engineer
Average salary$87,151$101,163
Salary rangeBetween $62,000 And $122,000Between $73,000 And $138,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyThe CitadelTwitter
Best paying industryTechnologyFinance

Differences between service engineer and technical systems engineer education

There are a few differences between a service engineer and a technical systems engineer in terms of educational background:

Service EngineerTechnical Systems Engineer
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 58%
Most common majorElectrical EngineeringComputer Science
Most common collegeMichigan Technological UniversityStanford University

Service engineer vs technical systems engineer demographics

Here are the differences between service engineers' and technical systems engineers' demographics:

Service EngineerTechnical Systems Engineer
Average age4143
Gender ratioMale, 91.8% Female, 8.2%Male, 88.6% Female, 11.4%
Race ratioBlack or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1%Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 10.7% White, 62.8% American Indian and Alaska Native, 0.3%
LGBT Percentage5%9%

Differences between service engineer and technical systems engineer duties and responsibilities

Service engineer example responsibilities.

  • Lead FDA remediation upgrade of medical infusion pumps used in hospitals and clinics nationwide.
  • Expand responsibilities include testing applications on newly update managed desktop image.
  • Manage RF servers and performing network troubleshooting and preventative maintenance on network elements.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Perform installations of operating systems such as VMWARE, Linux and windows.
  • Show more

Technical systems engineer example responsibilities.

  • Manage PGP encryption for secure data transmissions.
  • Provide in-house DNS hosting services for corporate and customers zones and manage SSL certificates.
  • Manage the LAN infrastructure, partitioning of data, and administration of software security.
  • Manage all virtualization efforts across the company.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Install & configure SQL server & SAN server for new applications supporting company, customer & business database.
  • Show more

Service engineer vs technical systems engineer skills

Common service engineer skills
  • Customer Service, 7%
  • Infrastructure, 7%
  • Cloud, 7%
  • Technical Support, 5%
  • Java, 4%
  • Database, 4%
Common technical systems engineer skills
  • Cloud, 7%
  • Troubleshoot, 5%
  • Linux, 5%
  • Windows Server, 4%
  • Technical Support, 4%
  • PowerShell, 4%

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