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Service order expediter vs expeditor

The differences between service order expediters and expeditors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order expediter and an expeditor. Additionally, an expeditor has an average salary of $39,811, which is higher than the $35,243 average annual salary of a service order expediter.

The top three skills for a service order expediter include customer service, inbound calls and purchase orders. The most important skills for an expeditor are customer service, cleanliness, and house training.

Service order expediter vs expeditor overview

Service Order ExpediterExpeditor
Yearly salary$35,243$39,811
Hourly rate$16.94$19.14
Growth rate-3%-3%
Number of jobs17,1568,185
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 39%
Average age4545
Years of experience22

Service order expediter vs expeditor salary

Service order expediters and expeditors have different pay scales, as shown below.

Service Order ExpediterExpeditor
Average salary$35,243$39,811
Salary rangeBetween $22,000 And $56,000Between $29,000 And $53,000
Highest paying City-Kansas City, KS
Highest paying state-Nevada
Best paying company-Westinghouse Appliances Australia
Best paying industry-Construction

Differences between service order expediter and expeditor education

There are a few differences between a service order expediter and an expeditor in terms of educational background:

Service Order ExpediterExpeditor
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Service order expediter vs expeditor demographics

Here are the differences between service order expediters' and expeditors' demographics:

Service Order ExpediterExpeditor
Average age4545
Gender ratioMale, 42.7% Female, 57.3%Male, 55.4% Female, 44.6%
Race ratioBlack or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 17.0% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5%Black or African American, 10.0% Unknown, 4.9% Hispanic or Latino, 16.6% Asian, 7.0% White, 60.9% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between service order expediter and expeditor duties and responsibilities

Service order expediter example responsibilities.

  • Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
  • Place purchased orders by using MRP/ MPS reports from ERP system.
  • Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
  • Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
  • Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Expeditor example responsibilities.

  • Manage requisition and purchase order report facilitating logistics, supply chain and procurement which consolidate and streamline previous standard operating procedures.
  • Experience with MRP demand and supply planning also familiar with financial analysis relate to inventory management.
  • Maintain documentation in compliance with ISO requirements.
  • Place purchase order base on ERP system recommendation.
  • Handle all carry-out orders and operation of POS system.
  • Purchase MRO products, electronic components and negotiate pricing.
  • Show more

Service order expediter vs expeditor skills

Common service order expediter skills
  • Customer Service, 23%
  • Inbound Calls, 19%
  • Purchase Orders, 16%
  • Customer Orders, 11%
  • Expedite, 11%
  • Expediter, 7%
Common expeditor skills
  • Customer Service, 27%
  • Cleanliness, 16%
  • House Training, 6%
  • Team Work, 5%
  • Purchase Orders, 4%
  • Logistics, 4%

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