Service order expediter vs inventory control coordinator

Differences between service order expediter and inventory control coordinator duties and responsibilities

Service order expediter example responsibilities.

• Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
• Place purchased orders by using MRP/ MPS reports from ERP system.
• Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
• Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
• Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Inventory control coordinator example responsibilities.

• Manage, review, analyze, verify, and ship raw, stock, purchase, QA, and manufacture materials.
• Work primarily in AS400 maintaining company item master database with 100,000 plus items.
• Create, complete, and close production batches in the BAAN ERP system, base on product demand.
• Assist in the research and verification of inventory discrepancies using bar coding inventory system processes (AS400).
• Present and apply successful MRP system concepts into the organization to confirm sufficient stock levels, production planning, and replenishment.
• Enter manufacturing work orders assuring FIFO procedures.
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