Service order expediter vs inventory coordinator

Differences between service order expediter and inventory coordinator duties and responsibilities

Service order expediter example responsibilities.

• Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
• Place purchased orders by using MRP/ MPS reports from ERP system.
• Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
• Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
• Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Inventory coordinator example responsibilities.

• Manage several inventory locations within ERP system.
• Manage delivery of raw material to production through communication with material handlers using FIFO.
• Select components for manufacturing assembly/test orders and perform inventory transactions via ERP system.
• Assist customers with their pet care needs, offering advice and recommendations.
• Review existing WMS system, provide input for improvements, and provide end user training.
• Use RF scan gun for daily functions and train for all daily functions of warehouse production.
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